65" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
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Highlights
Samsung Vision AI Companion
Ask your companion. Samsung Vision AI is here.
Crystal Processor 4K
Sharp detail and rich colour as intended in powerful 4K
Dynamic Sound Pack
One immersive sound experience
Endless Free Content
Tune in to a world of free channels
20 Years Global No. 1TV Brand*
* Source – Omdia, Feb 2026. Based on overall TV market share by manufacturer on an annual unit & revenue basis.
2019-2025 Roy Morgan Most Trusted Brand
“Samsung has top-tier products across many categories and are always striving for excellence.”
2025 Finder Award
Highly commended in the Recommended Brand, Love Brand & Trust Brand categories
Features
The answer to your dynamic moments
Key features at a glance
Ask your companion. Samsung Vision AI is here.
Samsung Vision AI Companion
Getting help from Samsung Vision AI Companion has never been easier — whether it’s recommending what to wear based on trending clothing styles, or finding the perfect brunch spot nearby. Responses come instantly with related video/image options to choose from, making your discovery richer and more personalised than any other AI assistant on your TV.
Information based on current viewing available on Samsung TV Plus channels only. Provides AI created content, with accuracy not guaranteed.
Voice commands recognise English, French, Spanish, Portuguese, German, Italian, and Korean, but not all accents, dialects, and expressions are recognised.
Availability of features may vary, depending on the source content and privacy settings. Requires internet connection.
Available on features on 2025 Q7F and above TVs. Feature accessible by the AI button 2026 TVs, or by the Home button (long press) on the remote control without an AI button for remote controls on 2025 TVs (Q7F and above) and 2026 Crystal UHD TVs.
Picture Quality
Feel virtually every shade of colour as intended in powerful 4K
Crystal Processor 4K
Feel virtually every shade of colour as intended. Powerful 4K upscaling ensures you get up to 4K resolution for the content you love.*
* Viewing experience may vary according to types of content and format. Upscaling may not apply to PC connection and Game Mode.
Enjoy the match your way with Soccer Mode
Soccer Mode
Soccer Mode optimises visuals and sound for immersive soccer viewing. Rich colours highlight the field and players, while optimsed audio helps to create a realistic stadium atmosphere, so you can stay locked into the game from kick-off to final whistle.*
* Viewing experience may vary according to types of content and format.
More about
Picture Quality
Watch your favourite content in 4K
4K Upscaling
Powerful 4K upscaling ensures you get up to 4K resolution to help it look its best.*
* Picture quality of upscaled content will vary depending on the quality and resolution of source content and may not apply to PC connection and Game Mode.
Intelligently enhanced colour expression
Colour Booster
Colour Booster leverages AI to make virtually every scene more vivid and dynamic. By optimising colour in real time, it brings images to life with rich tones and an immersive viewing experience, so everything you watch looks lifelike.
Fine-tuned colours for a vibrant, lifelike picture
PurColour
Experience rich images that come to life with a huge range of colours. From vivid documentaries to vibrant animated worlds, your viewing experience will be anything but dull.
Brilliant colour and contrast, intelligently enhanced
HDR
High Dynamic Range enhances the difference between the bright highlights and deep shadows, revealing a wide spectrum of colour and striking contrast. With HDR10+ support, scenes are optimised dynamically to bring out fine details and rich tones, so every image looks more vivid.
Feel the reality of the world on screen
4K Resolution
Make out the small details in every scene. 4K UHD resolution has 4x more pixels than regular FHD resolution — creating sharp, ultra-realistic images.
Sound
One immersive sound experience
Dynamic Sound Pack
Object Tracking Sound Lite
Create a surround sound experience with virtual top-channel audio that follows the action so that you can be immersed in the audio.*
* The quality of sound effects may vary depending on the source content, installation and environmental characteristics.
Adaptive Sound
Adaptive Sound ensures you rarely miss a word by adjusting the volume of dialogue based on real time scene analysis by content type.*
* Performance may vary depending on installation environment and surroundings.
Q-Symphony
Immerse yourself in sound from both your Samsung TV and Soundbar* orchestrated in harmony. Q-Symphony allows the speakers in your TV and compatible Samsung Soundbar to work simultaneously for a true surround sound effect without muting the TV speakers.
*Check for Q-Symphony compatibility on soundbar product specifications. Soundbar sold separately.
One UI Tizen
Personalise your screen experience
One UI Tizen
Explore endless entertainment with your favourite apps in one place. With automated content curation you can spend less time searching and more time streaming the movies, games and shows you love.* Your experience is also secured by Samsung Knox across SmartThings devices. Plus, One UI Tizen will support Tizen OS upgrades for the next 7 years.*
* Internet connection and Samsung Account required. Data and subscription charges may apply. Apps and UI may be subject to change without notice. Agreement of the Smart Hub Terms and Conditions and Privacy Policy is required before use. Kayo & BINGE not available for use in Very Remote regions of Australia.
*Tizen OS upgrades will be provided for 7 years, starting from release year 2025.
Enjoy 7 years of new TV experiences
* Internet connection and Samsung Account required. Data and subscription charges may apply. Apps and UI may be subject to change without notice. Agreement of the Smart Hub Terms and Conditions and Privacy Policy is required before use. Kayo & BINGE not available for use in Very Remote regions of Australia.
* Tizen OS upgrades will be provided for 7 years, starting from release year 2025.
Tune in to a world of free channels
Endless Free Content
Enjoy news, sports, movies, entertainment, music, kids’ shows and more. With new content continuously added, there’s always more to explore!
* Channel number counts including Samsung TV Plus and Plex (third-party app) are current as of January 2025.
^ Internet connection and Samsung account required.
TV Channels. For Free.
Samsung TV Plus
No need to pay for another subscription, enjoy free live streaming TV with Samsung TV Plus.* Choose from a variety of channels offering news, sports, entertainment and more. All you need is an Internet connection.
* Ad-supported streaming service with content subject to change without notice.
* Ad-supported streaming service with content subject to change without notice.
Relive your favourite memories on your TV
Google Photos for Samsung TV
Google Photos is the home for all your life’s memories. Rediscover the people, trips, and life moments that matter most with daily curated memories from Google Photos, now on your Samsung TV. View your photos and videos on your TV with music, bringing your favourite highlights to life in a more immersive way.
* Requires user log in to Google Photos on the device
* Options to hide memories and enhance content filter provided
* Feature availability may vary by region and models
* Google Photos™ is a trademark of Google LLC.
Your TV privacy. Secured.
Samsung Knox Security
Feel at ease with a multi-layered security solution which helps to shield your data. Even Home IoT devices connected to your Samsung TV are secured. Regular updates further fortify your TV, helping to protect it from harmful attacks.*
* Samsung Knox Security applies to Samsung TVs powered by Tizen®, launched since 2015. Latest software update is required.
Gaming Experience
Easily discover and access all your games from one screen
Gaming Hub
Save time and speed up the game selection process.* Stream over 100 blockbuster games with Xbox Game Pass or access other cloud gaming services – no downloads and console required.** Plus, find your console gaming and standalone apps like YouTube, Spotify, Twitch & Discord all in one place.*
* A controller may be required depending on the specific game being played on the Gaming Hub.
Internet connection, additional gaming service subscriptions and third party apps (depending on game or service) may be required. Content services are subject to change without notice. Requires Samsung Account.
** Xbox Game Pass Ultimate subscription and compatible controller required. Fees apply.
Experience picture clarity with smooth motions
Motion Xcelerator
Experience clear picture as Motion Xcelerator automatically estimates the motion information between frames and then uses it to predict the subsequent frames in a manner that improves the smoothness of motion.*
* Requires compatible gaming PC supporting 4K resolution, 100 Motion Rate and 60Hz Variable Refresh Rate. Picture quality will vary depending on quality and resolution of source content.
SmartThings
Connect and manage your smart home devices, all from your TV
SmartThings
Control your compatible Samsung and third-party devices through your Samsung smart TV. Monitor your electricity usage, control your lighting, be notified when your washing is finished, or view your home cameras from your couch. Designed to make your life easier, more secure, and more connected.*
* Requires Samsung Account, internet connection and SmartThings enabled devices. Please visit www.samsung.com/au/apps/smartthings/ for a list of current compatible devices.
More about
SmartThings
Control your TV from your mobile phone
Quick Remote
Through your SmartThings mobile app you can access key Samsung Tizen TV features such as media, features and menu. Quick Remote can also act as your TV remote allowing you to change channels, adjust the volume, and much more right from your phone.*
* Push notifications for mobile remotes for TVs are available on (Mobile) Android OS 10.0 and higher versions with (TV) 2020 Samsung TVs and later models, and operates when the mobile device is near the TV.* Samsung Smart TV feature access is available on (TV) 2024 Samsung TVs and later models with (Mobile) Android OS 10.0 and higher versions or iOS 15.0 and higher versions.
Monitor power consumption with intelligent analysis
AI Energy Mode
Monitor power consumption effortlessly with SmartThings. When you turn on AI Energy Mode, your TV detects surrounding light levels and learns your viewing behaviours to automatically adjust brightness when needed.*
*The SmartThings app is required to utilise AI Energy Mode. Energy consumption rate may vary according to regions, models, sizes, viewing conditions or types of content. Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy consumption level by turning on AI Energy Mode may appear lower than actual. AI Energy Mode does not support Game Mode, Intelligent Mode, Art Mode, Screen Mirroring or Retail Mode. Energy consumption may vary depending on content being displayed and surrounding brightness levels.
Transform your TV into a karaoke stage
Karaoke
Have fun with friends and family with the karaoke feature downloadable via Apps. You can even connect your phone to use as a mic. No need for any separate equipment — your singing setup is already here.*
*Requires SmartThings app to be installed on mobile, connected via the same Wi Fi network as the TV set. Mobile mic is optimised only for Galaxy S23 or later models and iPhone 15 & above. You must download the Karaoke app from Tizen to use the Karaoke function.* An additional paid subscription is required for this service after 6 months of free use. (Users can access 5 songs per day for free without a subscription.)
Design
An elegant metal design that upgrades your space
MetalStream Design
Inspired by aircraft design, the MetalStream Design features a luxurious metal body. With no additional bezel required, a single sheet of metal is used to create a slim bezel, enabling a truly immersive experience.
Product Specs
Specifications
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Resolution
3840 x 2160
-
HDMI
3
-
USB
1 x USB-A
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LED
-
Screen Size
65"
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Native Refresh Rate
50 Hz
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Resolution
3840 x 2160
-
DLG
120 Hz
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Picture Engine
Crystal Processor 4K
-
HDR (High Dynamic Range)
HDR
-
HDR 10+
Support
-
Contrast
Mega Contrast
-
Micro Dimming
UHD Dimming
-
Contrast Enhancer
Contrast Enhancer
-
Motion Technology
Motion Xcelerator
-
Picture Upscale
4K Upscaling
-
Colour Booster
Color Booster
-
Filmmaker Mode
Yes
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
20 W
-
Speaker Type
2ch
-
Adaptive Sound
Adaptive Sound
-
Operating System
Tizen™ Smart TV
-
Bixby
Yes (Voice Ready)
-
Works with AI Speaker
Alexa, Google Assistant
-
Samsung TV Plus
Yes
-
Web Browser
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Quick Remote Only
-
Universal Guide
Yes
-
Multi Device Experience
Mobile to TV, Sound Mirroring, Wireless TV On
-
Apple AirPlay 2
Yes
-
Vision AI Companion
Yes (AU, VN, TH, MM, KH, LA, PH, SG)
-
Karaoke Mic
Yes
-
Google Cast
Yes
-
Soccer Mode
Soccer / Football Mode
-
Auto Game Mode (ALLM)
Yes
-
VRR
Yes
-
HGiG
Yes
-
Gaming Hub
Yes (KR, US, CA, BR, GB, FR, DE, IT, ES, MX, AU)
-
Digital Broadcasting
DVB-T (T2 Ready)
-
Analog Tuner
Yes
-
TV Key
Yes
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes (5.3)
-
HDMI
3
-
HDMI Maximum Input Rate
4K 60 Hz (for HDMI 1/2/3)
-
HDMI Audio Return Channel
eARC
-
Anynet+ (HDMI-CEC)
Yes
-
USB
1 x USB-A
-
Ethernet (LAN)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1 / 1(Common Use for Terrestrial) / 0
-
Design
Metal Stream
-
Bezel Type
3 Bezel-less
-
Front Colour
Black
-
Stand Type
Basic Feet
-
Stand Colour
Titan Gray
-
Embeded POP
Yes
-
EPG
Yes
-
IP Control
Yes
-
OSD Language
Local Languages
-
Voice Guide
Chinese (China),English (Australia),French (France),German (Germany),Italian (Italy),Korean (Korea),Malay (Malaysia),Spanish (Spain)
-
Audio Description
Yes
-
High Contrast
Yes
-
Zoom Menu and Text
Yes
-
SeeColours
Yes
-
Colours Inversion
Yes
-
Grayscale
Yes
-
Auto Picture Off
Yes
-
Closed Caption (Subtitle)
Yes
-
Multi-output Audio
Yes
-
Sign Language Zoom
Yes
-
Slow Button Repeat
Yes
-
Accessibility Remote
Yes
-
Learn TV Remote
Yes
-
Learn Menu Screen
Yes
-
Accessibility Shortcuts Edit
Yes
-
Power Supply
AC220-240 V~ 50/60 Hz
-
Power Consumption (Max)
170 W
-
Power Consumption (Stand-by)
0.5 W
-
Eco Sensor
Yes
-
Power Consumption (Typical)
112.0 W
-
Yearly Power Consumption (EU standard)
412 kWh
-
Auto Power Off
Yes
-
Energy Efficiency Class
5.5
-
Package Size (WxHxD)
1578 x 930 x 142 mm
-
Set Size with Stand (WxHxD)
1444.1 x 882.2 x 222 mm
-
Set Size without Stand (WxHxD)
1444.1 x 831.2 x 76.8 mm
-
Stand (Basic) (WxD)
1004.6 x 222 mm
-
VESA Spec
200 x 200 mm
-
Package Weight
20.0 kg
-
Set Weight with Stand
14.4 kg
-
Set Weight without Stand
14.1 kg
-
Full Motion Slim Wall Mount Support
Yes
-
User Manual
Yes
-
Power Cable
Yes
-
Security Update Period (At least 5 years)
31 December 2031
Reviews
65" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
- Customers praise crystal clear picture quality with deep blacks, bright whites, and vibrant colors
- Many highlight 4K upscaling that significantly enhances older content and creates immersive viewing
- Reviewers consistently note simple, seamless setup and intuitive smart features with easy app access
- Several appreciate loud, clear sound quality that complements the visual experience
- A few mention minor remote control issues or occasional software quirks, but satisfaction remains very high
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
490 Reviews
2026-07-05
Gwinn Michigan
2026-04-23
Cleveland
2026-07-20
Somers, NY
2026-05-17
2026-07-05
Ky
2026-05-10
Samsung AU
We absolutely love hearing how easy your new Crystal UHD TV was to set up and use, especially as someone who described yourself as “technologically challenged.” It’s fantastic to know the vibrant picture quality, clarity, and immersive viewing experience are bringing your favourite shows to life. Your kind words and enthusiasm truly mean a lot to us. Enjoy every movie night and thank you for choosing Samsung! 🥰
2026-08-02
Mazin Samsung CS
Hello, Thank you for sharing your experience. We apologize for the inconvenience with your Samsung Smart TV and the issue regarding its slow performance compared to your older model. Please perform the below troubleshooting steps: With the TV turned on, press and hold the power button on your Samsung remote until the screen turns off and turns back on again, performing a cold boot to clear the memory. With the TV turned on, unplug the power cord from the outlet, wait 30 seconds, plug it back in, and turn the TV on to discharge and clear the cache. We will also contact you directly via email to resolve this promptly. Thank you, Samsung Customer Care
2026-08-02
2026-07-01
Youngstown ohio
2026-07-06
1519 Florida ave
Samsung Advisor
Hi Michael bridges ii, We appreciate your feedback on the U8000H TV. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If you are noticing buffering issues during streaming we recommend the following steps to help improve streaming performance: 1. Use a 5GHz Wi-Fi connection, if available 2. Try a wired LAN connection for more stability 3. Reposition your router to minimize obstacles between it and the TV We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-04-10
Wilmington
2026-07-10
Martins Ferry, Ohio
2026-08-02
2026-07-11
Riverside, CA
2026-04-21
Sacramento, CA
2026-07-20
Kentucky
2026-07-21
Tennessee
2026-07-05
Samsung Advisor
Hi Dave, We appreciate your feedback on the U8000H TV. While your TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu To ensure optimal performance, please also confirm your TV is running the latest firmware: Settings > Support > Software Update > Update Now If you continue to have issues, or need assistance, do not hesitate to reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
2026-06-01
Washington
2026-07-27
Dalton, ga
2026-05-14
Cleveland
2026-07-06
Woodstock, Georgia
Samsung Advisor
Hi lookingforanupgrade, We appreciate your feedback on the U8000H TV and are sorry to hear it did not meet your expectations. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or visit our website to chat live and access manuals or software. ~ Samsung Advisor
2026-07-20
Aberdeen, SD
Samsung Advisor
Hi katjac, We value your feedback regarding the response time of your U8000H TV. For the best performance, please ensure the latest firmware version is installed: Home > left directional key > Settings > Support > Software Update You can also improve responsiveness by running the built-in Device Care tool, which checks system memory, clears cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care Please know you can control your connected devices (like cable boxes, Blu-ray players, or game consoles) using your U8000H TV’s remote by following these steps: 1. Connect & Power On the Device Connect the external device to one of your TV’s HDMI ports and power it on. Your TV may automatically detect the device and switch inputs. If it doesn’t, continue with the steps below. 2. Launch Universal Remote Setup. On your TV, navigate to: Home > left directional key > Connected Devices > Universal Remote Setup. When the connected device appears, select it to begin setup. 3. Start the Setup. Select Universal Remote on the Home screen, choose Start, and ensure your device is powered on. When your desired device appears, select it and follow the on-screen instructions. Setup may vary slightly based on device type. 4. Finalize and Test. Once complete, your Samsung TV and remote will remember the connected device and its HDMI port. If the device doesn’t respond after setup, you may need to re-register it or adjust its position for better signal reception. Helpful Tips: • If your external device is a Samsung product, Anynet+ (HDMI-CEC) may let you control it automatically using your TV remote with no extra setup. • Make sure nothing blocks the IR signal between your TV and external devices. • If you’re having difficulty, try adjusting the device’s position for better remote signal reception. • This feature may not be supported on all external devices or setups. For further support with setup or compatibility questions, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website. ~ Samsung Advisor
2026-07-29
2026-07-06
Samsung Advisor
Hi Lrglewis, Thank you for sharing your thoughts on the available inputs for the U8000H. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our QN70F Series and above. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/uhd-4k-tv/43-inch-crystal-uhd-4k-tv-u8000h-sku-un43u8000hfxza/ Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Advisor
2026-06-20
Hinsdale, NH
2026-05-11
2026-05-06
Samsung AU
Hi, thank you for your feedback. We’re really glad to hear you’ve been happy with the design and picture quality overall, though we’re sorry to hear about the line appearing on your screen. That would definitely be concerning, especially after only a few years of use. It’s great to hear our team has been responsive so far, and we hope the repair process goes smoothly for you. If you have any concerns about the outcome or costs, please don’t hesitate to reach out to our support team for further assistance: https://www.samsung.com/au/support/contact
2026-07-06
Samsung Advisor
Hi bwaxx55, We appreciate your review. Please know there are multiple settings available, such as Brightness Optimization, which measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. To enable this feature, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization. Next, please know you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-07-31
2026-07-27
2026-07-19
2026-05-01
Aurora
2026-07-30
2026-06-22
2026-07-31
2026-06-20
New York, NY
2026-07-27
Lansing, New York
2026-07-05
Samsung Advisor
Hi Shelley, We regret to hear about your experience with the Samsung U8000H TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/ If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist. ~ Samsung Advisor
2026-07-31
2026-07-29
2026-07-30
2026-07-06
2026-04-17
Musella
2026-07-11
Wilmington
2026-04-07
Pomona
2026-07-02
Nixa
2026-05-13
Samsung Advisor
Hi, Thank you for your feedback on the U8000H TV remote and interface. Please know that Samsung’s privacy policies are designed to protect your personal information and ensure it’s handled responsibly. We always request your consent before collecting any data, and we are committed to managing that information with the utmost care and transparency in accordance with our privacy guidelines. Regarding the setup and navigation of your TV, there is a built-in guide you can access by going to Settings > Support > Tips and User Guides. Next, if the image on your screen isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen. First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following: • Dynamic – Brighter and clearer for well-lit rooms • Standard – Balanced for most environments • Movie – Ideal for watching in a dark room • Eco – Designed for energy savings • Filmmaker Mode – Preserves the creator’s original intent You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50). We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~Samsung Advisor
2026-07-10
Samsung AU
We're sorry to hear about your experience and understand how frustrating it must be to encounter the same issue again after a previous repair. We appreciate you taking the time to share your feedback. We'd like the opportunity to review your case further and see how we can assist. Please contact our Samsung Support team at https://www.samsung.com/au/support/contact so they can look into your situation in more detail.
2026-05-09
Samsung AU
Thank you for your fantastic review! We’re thrilled to hear you’re enjoying the fast startup, easy-to-use interface, smooth app navigation, and sharp picture quality on your Samsung TV. It’s also wonderful to know the refresh rate is enhancing your sports and movie viewing experience. We appreciate your feedback regarding the setup process and thank you for choosing Samsung!
2026-07-31
ASHLAND
2026-07-05
Dallas, Texas
2026-06-20
Edmond, Oklahoma
2026-05-19
Lubbock
2026-07-30
Ivana Samsung CS
Hello, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at https://www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2026-04-20
Gainesville
2026-04-23
Tampa
2026-06-26
Minnesota
2026-07-29
Ivana Samsung CS
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case –Vision AI Smart TV. Thank you, Samsung Customer Care
2026-07-12
Samsung Advisor
Hi Reviewer, We appreciate your feedback. If your TV is having trouble maintaining a wireless connection, please try the following: 1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices. 2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal. 3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in. 4. Run diagnostics: o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test o Settings > Support > Device Care > Self Diagnosis > Wi-Fi 5. Update firmware: Settings > Support > Software Update > Update Now 6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website. ~ Samsung Advisor
2026-07-05
Hope, Arkansas
2026-07-05
998 Belmont Avenue
2026-05-24
2026-04-14
Broken Arrow
2026-07-30
2026-07-20
2026-06-06
Midland, MI
2026-07-29
2026-07-31
2026-07-27
New Jersey
2026-07-08
2026-04-10
Marietta
2026-05-30
Samsung AU
Thank you for taking the time to provide your feedback. We're sorry to hear you've experienced ongoing difficulties accessing free-to-air streaming applications and services on your TV, despite performing troubleshooting and a factory reset with support assistance. We understand how frustrating it can be when content is not available reliably. We'd like to investigate this further and help identify the cause of the issue. Please contact our support team via https://www.samsung.com/au/support/contact so we can assist you further. We appreciate your feedback and the opportunity to improve your experience.
2026-04-22
Charlotte
2026-07-27
2026-05-01
Samsung AU
Thank you for your feedback! We’re so glad to hear the whole family is enjoying the picture quality and that the purchase process was smooth. Enjoy your new TVs!
2026-06-13
Indiana, Indianapolis
2026-06-20
Biloxi, MS
2026-04-14
Lubbock
2026-06-28
Samsung AU
Thank you for your wonderful review! We're so pleased to hear you're enjoying the natural-looking picture quality and intuitive remote after spending some time with it. It's fantastic that your new TV has made such a positive impression, and we hope it continues to provide many years of enjoyable viewing. Thanks again for your support!
2026-05-01
Fontana
2026-07-17
CA
Samsung Advisor
Hi bxbyserena, We appreciate you sharing your experience regarding an unusual sound coming from your TV. The cause may vary depending on where the sound is coming from and how your system is set up. • If the sound is coming from your TV speakers, or if you're using an external audio device like a soundbar, please double-check that the audio cable is securely connected to the correct audio output on the external device. • If you're using an antenna or cable connection, a weak signal may result in sound distortion. You can check your broadcast signal level by going to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal • If the sound seems to come from the back of the TV, it may be the result of thermal expansion or contraction of the outer casing. This can cause a soft popping noise and is considered normal - it does not indicate a malfunction, and your TV remains safe to use. We also recommend running a Sound Test to check for audio issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Sound Test If the issue continues or you’d like assistance, feel free to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Advisor
2026-07-30
2026-07-30
2026-07-29
2026-07-30
Ivana Samsung CS
Hello, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at https://www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2026-06-05
2026-07-30
2026-07-10
North Carolina
2026-06-07
Redlands, CA
2026-05-06
Cibolo
2026-07-07
Samsung AU
Thank you for your review of the Crystal UHD U8000H. We’re happy to hear that you’re enjoying the clear picture quality, responsive controls, and pairing with your Samsung sound system. We hope your TV continues to deliver great entertainment for your home.
2026-05-20
Samsung AU
Thank you so much for your amazing feedback. We’re delighted to hear you’re loving the picture quality, vibrant colours, contrast, and brightness of your new Samsung TV. It’s also fantastic to know you’re finding the apps and remote easy to use and that our support team has provided a positive experience whenever needed. Your recommendation truly means a lot to us. Thank you for choosing Samsung!
2026-05-21
New Jersey
2026-07-30
2026-07-14
2026-07-20
2026-04-20
Samsung AU
Thank you for your honest feedback! We’re so glad you’re enjoying the picture and sound quality. We understand that the new remote and navigation can take some getting used to, if you’d like assistance or guidance, our support team is here to help: https://www.samsung.com/au/support/contact
2026-07-21
Oklahoma
2026-07-19
Samsung AU
Thank you for your wonderful review! We're delighted to hear you're loving the picture quality, brightness, and easy-to-use interface. It's especially great to know your favourite classic movies look just the way you like them. We hope you continue enjoying your new TV.
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Solutions & Tips
** Delivery available in select areas within Australia. Free delivery in Australia is available for mobile, tablet, wearable, and memory products only. Delivery charges apply to all other products (TV, Soundbar, Home Appliances, and Monitor) for all areas within Australia. Terms & Conditions apply. Visit Samsung.com for further information.
⊕ Certain Samsung products with Wi-Fi or Bluetooth connectivity have been manufactured in compliance with the requirements of Part 1 of Schedule 1 of the Cyber Security (Security Standards for Smart Devices) Rules 2025. For more information, please click here to find out how you can report potential security vulnerabilities found in Samsung products and services.
* Samsung Care Premium will not be available on purchases from 1st of January 2024. Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings. Learn more
* Key features may differ from key specifications.
Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Learn more
Afterpay allows you to pay for your purchase over 4 installments due every 2 weeks. For purchases up to $3,000 only. Advertised amount subject to approval by Afterpay. Learn more
PayPal Pay in 4 offers no interest and no late fees. You can divide your eligible purchases between $30 - $2,000 into 4 interest-free instalments. The first payment at checkout, then three repayments, one every two weeks. Learn more
Customers who purchase an eligible 2026 Range TV between 12:00am (AEST) 14 May 2026 and 11:59pm (AEST) 27 May 2026 will receive free Standard Delivery on eligible 2026 TVs with a screen size above 75". To receive the applicable offer, the eligible delivery method must be selected at checkout. Once the eligible delivery method is selected with an eligible product in the cart, the cost of that delivery method will be reduced to $0. Purchase must be made from the Samsung Online Store (and excludes the Samsung Education Store, Samsung Business, Samsung Government and Samsung Enhanced Partnership Portals). Not available in conjunction with any other offer unless otherwise advised. Delivery is available in select areas within Australia. Free Delivery applies to eligible products only. Delivery T&Cs apply. Not available in conjunction with any other offer unless otherwise advised. Subject to stock availability at time of purchase. Discounts are not transferable, exchangeable or redeemable for cash. Offer subject to Samsung Online Store Terms & Conditions of Sale.
