Galaxy Ring
Inner part of the Galaxy Ring is in close-up. The ring moves to reveal the three sensors glowing. The ring continues to move and twist and shows the whole ring. Scene changes and the three Galaxy Ring appear one by one to form a line. The text Galaxy Ring and Galaxy AI is here can be seen.
Welcome to the new era
of wellness
Wrap health tracking around your finger.
A lightweight titanium frame and sleek, concave design that's so comfortable, you'll forget it's there. Titanium strong and water resistant for all-day wear, with a battery that lasts up to 7 days. 3 built-in sensors monitor your health around the clock. Galaxy AI analyses that data to provide you with personalised health and sleep tips for better days and better nights.
Meet an all new Samsung Galaxy ,
Sleek,
concave design
Stay ahead of the trends with an all new Galaxy that proves high-tech devices don't have to be bulky. The concave design adds an elegant touch to the timeless aesthetic of Galaxy Ring. And its durable titanium frame keeps Galaxy Ring look beautiful throughout all your day's activities. , ,
A Galaxy Ring appears and is in the background. Three rings appear in the front. The top one on the right shows the side of the ring. The middle one is tilted to show the inner part of the ring. The last one on the left is slightly tilted than the middle one.
Three-sensor technology
on your finger
One Ring, three-sensor technology. Galaxy Ring is 7mm wide, 2.6mm thick and weighs 2.3g — light and comfortable but fully equipped to track your days and nights. , ,
A Galaxy Ring appears, facing the front. It twists and turns to reveal the three sensors.
-
Accelerometer
Track the movements and activity of your body without pressing a button.
-
Optical Bio-signal Sensor
Monitor your heart rate and stay informed of your heart condition.
-
Skin Temperature Sensor
Get regular readings on how your skin temperature changes while you sleep.
-
Optical Bio-signal Sensor
Monitor your heart rate and stay informed of your heart condition.
-
Accelerometer
Track the movements and activity of your body without pressing a button.
-
Skin Temperature Sensor
Get regular readings on how your skin temperature changes while you sleep.
Battery that lasts up to 7 days
Put on your Galaxy Ring to go to work, to the gym, to bed and repeat all over again without having to charge the battery. Galaxy Ring works day and night with a battery that lasts up to 7 days on a single charge. , ,
Three circles can be seen. The one in the middle is placed inside a Galaxy Ring. Each circle shows different hands wearing the ring in different situations. The scenes change as the text below the Galaxy Ring changes from Up to 1 Days to Up to 7 Days. A fully charged battery icon is next to the text to indicate the battery can last up to 7 days.
AI-powered
health tracker
on your finger
The more you wear your Galaxy Ring, the smarter it gets. Slip Galaxy Ring on your finger and let it track your health all day. Then, check the Samsung Health app to see the comprehensive health report Galaxy AI put together. , , , ,
Galaxy AIis here
A Galaxy Ring twists and arranges itself into a slightly tilted side-view position. Smartphones also appear, with GUI of different Samsung Health features onscreen.
Crystal-clear, functional
Charging Case
Even while charging in its crystal-clear Charging Case, the Galaxy Ring is a sight to behold. The delicate glow of the light around the Multi-purpose button indicates the battery charging level. The Charging Case can be charged wirelessly too, so simply place your Galaxy Ring securely in its case when you're on the go, and place it on a wireless charging pad for easy charging. , ,
The lid of Galaxy Ring Charging Case lifts open. A Galaxy Ring is in its place, around the Multi-purpose button. The circular indicator light lights up in a counter-clockwise direction until fully illuminated in a circle.
Colours that match
any style
From the weight room to the ballroom, sport the Galaxy Ring for any occasion. Whether it's the subtle sophistication of the matted Titanium Black and Titanium Silver, or the brilliant glow of the Titanium Gold, Galaxy Ring blends seamlessly with your look. Explore the three unique colours of the Galaxy Ring in detail.
10 ATM water-resistant rating
Keep your Galaxy Ring on when you're washing your hands, jumping into the shower or taking a dip in the ocean. Galaxy Ring has a water-resistant rating of 10 ATM — which means it will continue to track your health even when you're drenched.
A hand wearing a Galaxy Ring can be seen. A stream of water falls onto the hand to illustrate the water-resistance of the ring.
AI-powered
health insights on Samsung Health
Start your wellness journey on the right foot with Galaxy AI-powered insights on the Samsung Health app. Galaxy AI analyses your health data to give personalised tips that you can incorporate into your daily routine. It also sends you alerts when you haven't moved in a while or if your heart rate seems unstable. , ,
At the top, the Samsung Health app icon and the text Samsung Health can be seen. A Galaxy Ring can be seen with a dotted Samsung Health icon in the middle, like it is going through the ring. The ring turns and the icon changes to a dotted heart icon to indicate the heart monitoring feature of Samsung Health. Above the ring, the Samsung Health app icon and the text Samsung Health changes to the text Galaxy AI is here.
Monitor your daily condition
with Energy Score
Knowing your condition is the key to unlocking a brighter day. Energy Score is a comprehensive result of analysis on your sleep patterns, activities and HR activity to inform you of your condition with an easy-to-understand score. Plan ahead and move smarter with Galaxy AI. ,
At the top, the sensors of Galaxy Ring light up and then the ring moves along to illustrate the Energy Score going up each day. Energy Score 92 can be seen with the text Excellent below.
Stay motivated with Wellness Tips
Get personalised insights through Wellness Tips. Identify health patterns and receive useful advice for your wellness journey.
The text What do you want to focus on, Sam? can be seen. Below are four icons: Overall Health, Sleep, Exercise and Healthy Weight. The Sleep icon is highlighted to indicate it was selected. The Wellness Tips feature appears and the text You practised better sleep habits last week than the week before, averaging a 85% sleep habit achievement rate. Continue with your sleep coaching to make healthy sleep habits a part of your routine. can be seen. Below is the related bar chart. On the left is Week 2 with the text 52%. On the right is Last week with the text 85%.
Rise and shine with better sleep insights
Sleep through the night with your Galaxy Ring on. Together, Galaxy Ring and Samsung Health monitor your overall sleep including sleep stage, sleep pattern, night-time movement, nightly skin temperature, HR and HRV during sleep. Get Sleep Coaching based on the data to improve your sleep habits. ,
Easily track your cycles
with skin temperature
Manage your cycles easier and plan ahead with Galaxy Ring. The Skin Temperature Sensor detects changes in your skin temperature while you sleep. Your temperature data is used by 
adapted fertility algorithm to forecast your next period and the start of your next menstrual cycle within Cycle Tracking. ,
Galaxy Ring
auto-tracks your
walks and runs
Simply place it on your finger and Galaxy Ring will take care of the rest. Galaxy Ring auto-tracks your walks and runs without having to press any start buttons. Check calories burned and other stats on the Samsung Health app to keep track of your progress. ,
GUI of inactive alert and auto-tracking running and walking can be seen.
Get started with your Samsung account
To start using Galaxy Ring, a Samsung account must be registered on your Samsung Galaxy smartphone. Your health data on your Galaxy Ring will be safely transferred and stored in the Samsung Cloud connected to your account, so you can fully access and manage your data. , ,
Find the one
Find the right fit with the Galaxy Ring Sizing Kit. Galaxy Ring sizes may be different from regular ring sizes, so get the Sizing Kit upon purchase to find the ideal fit for your finger. Choose from a selection of 9 sample rings and have it on for more than a full day to ensure that your finger feels comfortable. Once you've made your decision, complete your order on the My order page. , , , ,
Order the Galaxy Ring and choose the ‘I don’t know my size’ option. The Sizing Kit will be shipped first, before you confirm the size of the actual Galaxy Ring.
Use sample rings to find the size that fits the finger you want to wear your Galaxy Ring. Have the sample ring on for at least 24 hours to make sure the ring fits comfortably on your finger.
Confirm your ring size on the ‘My Order’ page. Check your inbox for the size confirmation email.
Get your Galaxy Ring delivered and put it on!
- Availability of Galaxy Ring sizes and colours may vary by country/region.
- For Samsung Health AI features, the health data tracked from Samsung Galaxy Ring must be synchronised with the Samsung Health app. Needs at least the previous day’s activity and sleep data, and heart rate data during sleep. Not intended for use in detection, diagnosis, treatment of any medical condition.
- Titanium is only applied on the device frame.
- Samsung Health tracking features are intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health related information accessed through the device and application should not be treated as medical advice. Users should seek any medical advice from a physician.
- Image simulated for illustrative purposes.
- Weight of Galaxy Ring varies by size. 2.3g is the weight of the size 5 Galaxy Ring. Size 6 Galaxy Ring 2.4g, size 7 Galaxy Ring 2.4g, size 8 Galaxy Ring 2.6g, size 9 Galaxy Ring 2.7g, size 10 Galaxy Ring 2.8g, size 11 Galaxy Ring 2.8, size 12 Galaxy Ring 3.0g, size 13 Galaxy Ring 3.0g.
- Galaxy Ring must be paired with a Samsung Galaxy smartphone with Android 11.0 or above and minimum 1.5GB Memory. Samsung Health app (v6.27 or above) and Samsung account login is required. Service availability may vary by country or region.
- Battery life based on testing conducted with the size 12,13 Galaxy Ring. Battery life of the size 12,13 Galaxy Ring lasts up to 7 days on a single charge. Battery life varies by ring size.
- Battery life is based on results from internal lab tests for typical usage pattern scenarios conducted by Samsung. Tested with results from a pre-release version of the device using under scenario of Sleep Tracking for 6 hours, Work Auto Detection for 1 hour and 30 minutes and with several specific events (20 times of reconnection after disconnection, 3 times of Samsung Health app setting change, 0.5 times of Find My Ring execution, 3 minutes of gesture execution) assuming 24 hours of use per day. Actual battery life may vary depending on different usage patterns, device model, or the battery manufacturer.
- Actual battery life varies depending on usage patterns and other factors. Rated capacity is 17mAh for sizes 5,6,7 (battery life up to 6 days on a single charge), 18.5mAh for sizes 8,9,10,11 (battery life up to 6 days on a single charge), and 22.5mAh for sizes 12,13 (battery life up to 7 days on a single charge). Testing conducted by Samsung using Fast Charging USB C Cable and Samsung 25W USB C Power Adapter. Charge time varies with settings, usage pattern and environmental factors; actual results may vary.
- Energy Score is intended for general wellness and fitness purposes only. Energy Score is only supported in Galaxy Ring or Galaxy Watch4 series and later released Samsung Galaxy Watch models, including the newly released Galaxy Watch Ultra and Galaxy Watch7. To check the Galaxy AI-powered Energy Score, the health data tracked from Samsung Galaxy Watch or Galaxy Ring must be synchronised with the Samsung Health app. Needs at least the previous day’s activity and sleep data, and heart rate data during sleep.
- Sleep tracking features are intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment of any medical condition or sleep disorder. The measurements are for your personal reference only. Please consult a medical professional for advice.
- Sleep Coaching requires sleep data of at least 7 days, including 2 days off.
- Galaxy Ring includes 1 Charging Case and 1 USB cable.
- Size of Charging Case varies depending on Galaxy Ring size.
- Wireless charger sold separately.
- Galaxy Ring has a water resistance rating of 100 meters according to the ISO22810 standard. The test was conducted in 5% salt water and 4ppm chlorine water. Galaxy Ring is also water resistant with an IP68 rating based on the lab test conditions for submersion in up to 1.5 meter of freshwater for up to 30 minutes. It is not suitable for high-pressure water activities and diving. It may be used for shallow-water activities like swimming in a pool or ocean. Water resistance is not a permanent condition and can diminish over time. If it's been exposed to sea water, rinse it in fresh water and dry after use. Refer to the user manual for further information, including care/use instructions.
- Wellness Tips available on Android phones (Android 11 or above) and requires Samsung Health app (v6.27 or above). Samsung account login is required. Service availability may vary by country or region. Not intended for use in detection, diagnosis, treatment of any medical condition. The result is for your personal reference only. Please consult a medical professional for advice.
- Cycle Tracking is available for cycle and period prediction which is powered by Natural Cycles. Cycle Tracking based on skin temperature works on phones and watches purchased in the countries where the service is currently available. NOT INTENDED FOR CONTRACEPTION. If you are currently taking hormonal birth control or undergoing hormonal treatment that inhibits ovulation, this service will not be useful for tracking ovulation. Predictions displayed are for personal reference only. To improve the accuracy of predictions, it is recommended to wear your ring for at least 4 hours during sleep, 5 times a week. Predictions may vary depending on the proper use of your ring, input data, environmental conditions, etc. Intended for users 18 years old and above. Users should not interpret or take clinical action based on the predictions made without consultation of a qualified healthcare professional. Requires latest version of Samsung Health app.
- Availability of Samsung Health features may vary by country or region.
- HR alert is intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and Samsung Health app should not be treated as medical advice. Users should seek any medical advice from a physician.
- Exercise Tracking is intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and Samsung Health app should not be treated as medical advice. Users should seek any medical advice from a physician.
- Double Pinch is only possible for camera control and alarm dismiss. The Double Pinch feature can only be used on the Galaxy Ring paired with Samsung Galaxy smartphones running One UI 6.1.1 or above. For Alarm dismiss, the clock app version must be 12.3.30.35 or above.
- Galaxy Z Flip6 sold separately.
- During certain activities, Galaxy Ring may detect a Double Pinch gesture that you did not intend to perform. In this case, we suggest disabling the gesture recognition feature during those activities.
- Find My Ring is only supported by Samsung Find. Location history (Track My Ring) is not supported.
- Find My Ring on Samsung Find tracks the Galaxy Ring based on the last connected location.
- Samsung Find is only available on Samsung Galaxy devices with Android 11.0 or later.
- Find My Ring shows the last location the Galaxy Ring was paired with a Samsung Galaxy device. It does not keep track of the ring's location.
- Galaxy Ring sizes are based on US standard sizes (US 5 - US 13).
- One Sizing Kit is available free of charge upon purchasing the Galaxy Ring. Only one Sizing Kit is provided per order number.
- Sample rings included in the Galaxy Ring Sizing Kit are inoperable and for measuring ring size only.
- Wearing the sample ring for at least 24 hours is recommended to allow sufficient time for your finger to adapt to the fit of the Galaxy Ring.
Reviews
Galaxy Ring
- The smart ring offers advanced health tracking features, including heart rate monitoring, sleep analysis, and stress level detection.
- Many users are impressed with its elegant design and long battery life.
- Some users have reported issues with poor battery life, connectivity problems, and inaccurate tracking.
- There have also been complaints about the ring's durability, with some experiencing cracking or scratching.
- The product provides a convenient way to monitor health and fitness, but has reliability and durability concerns that the manufacturer should address.
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
70 Reviews
2024-07-26
Halifax, West Yorkshire
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/8b6611fa-2074-5354-9783-abf423ddc713)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/7c14c746-dea2-50d1-b0d1-2ffb4b00cae9)
Samsung UK Reviews Team
Thank you for taking the time to share with us this in-depth review about your experience with the revolutionary Galaxy Ring, Musab. We are pleased to read that you think this is a very good gadget overall which, as you mentioned, seamlessly integrates into a health-conscious lifestyle, while always aiming to maintain and improve your overall well-being in the smartest way possible. It is great that you have noticed how long-lasting and impressive the battery life of this device is, lasting up to 7 days and even more when paired to a Galaxy Watch, so you can track your health patterns accurately and easily for the greatest results. We are also glad that you are impressed by its premium design, as its lightweight titanium frame and sleek, concave shape makes it comfortable to wear even for longer periods and very durable. Not only that but, as you mentioned, the crystal-clear, functional Charging Case is also impressive, giving you the perfect place to store it when not in use. The Galaxy Ring helps you live a healthier and happier life with the greatest comfort, durability and style, with more accurate readings and a whole new way to read your health patterns thanks to AI. ^CL at Samsung Support
2025-06-13
Warwickshire
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/48a586f6-cbc4-56d0-8e61-ecc35d897a35)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/3331773c-d894-5e77-87eb-182e67309df0)
CX
We are sorry to see you are having issues with the battery on your Galaxy Ring. With the 18 mAh battery, you can get up to 7 days of usage time out of it. We'd recommend contacting our Support Teams who will be on hand to get this working properly for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-10-22
London
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/420fa434-6019-53cf-83ba-3849f9d1451c)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/b66d3317-bd07-551f-8f51-bf5851930c43)
CX
We are sorry to read that, although you are happy with the accurate health tracking features of the Galaxy Ring, the quality of its design and durability hasn't met your expectations. We appreciate that you have noticed the device shows signs of wearing at the edge, although you have not put the ring on your dominant hand and have not lifted heavy weights with it. Please follow this link, where you can find the best tips and precautions about how to look after and maintain your product to avoid any wearing or damage when using it: https://spr.ly/6425q0aY9 If you need more assistance with making the most of your device, or have any questions, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://spr.ly/6426q0aYi ^CL at Samsung Support
2024-12-19
Bristol England
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/e16dec54-8c55-57d7-838d-46105ab880bf)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/96eeb53c-bc20-5595-b31a-27d3311ee17a)
CX
We are sad to see you are having issues with your Galaxy Ring. If your device endures any sort of physical damage, this voids your entire warranty, and will need to be repaired to put it back into warranty. We know our Support Teams will be happy to discuss your options and will get your Galaxy Ring working to perfection soon! You can find their contact details and opening hours here: https://spr.ly/6429vArvR ^LB at Samsung Support
2025-07-29
Scotland
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/422ecd25-5c9a-5b09-b5a3-c78896090e6a)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/33b330aa-c058-5ee5-ab6f-1f3bfd0e702b)
CX
We are sorry to hear you are having issues with your Galaxy Ring, this is not what we expect our customers to experience. Our engineers are highly skilled, and we are confident that they will fully assess your device and determine the issue. If they find any damage that voids your warranty, then in line with the Terms and Conditions of your warranty agreement, any repairs will be chargeable. We'd recommend contacting our Support Teams again who will get the best solution for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-08-22
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/e8ab7ef5-5751-5e7d-9b32-190d4f5016ac)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/36a4caa4-4a26-5cb2-9224-e9ad6ac934af)
Samsung
We’re sorry to hear about your experience with the Galaxy Ring and our customer service, Wislan. Please don’t hesitate to get in touch if you still need support, and we’ll be ready to help. Our full contact details and opening times can be found here: https://www.samsung.com/uk/support/contact/ Your feedback will also be shared with our teams so we can address any areas for improvement. ^CL at Samsung Support
2024-07-11
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/977384a6-12f2-5144-8132-0aca7507ecc2)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/0e756472-b9f1-54ea-a39b-9f1d41832ef2)
2025-12-09
CX
Thank you for taking the time to share this review of your experience with the Galaxy Ring, Oana. While we’re pleased to hear that one of the three products you purchased is in full working order, we also appreciate that two are not charging. We understand that you have already contacted our Support Teams, who confirmed that a repair is required. Please note that the Galaxy Ring comes with a 12-month manufacturing warranty, although we appreciate your disappointment if the issue affecting the products is not covered. Rest assured that our engineers will restore both devices to their original condition, so your family members can enjoy the advanced health-tracking features for a truly premium experience. In the meantime, we’d like to share this link, which includes important tips and guidance on how to maintain the devices in optimal condition and ensure they remain in perfect working order for as long as possible: https://www.samsung.com/uk/support/mobile-devices/samsung-galaxy-ring-materials-and-wearing-precautions/ ^CL at Samsung Support
2025-10-19
Ireland
Samsung
Thank you for taking the time to share your experience with the Galaxy Ring, Ellen. We’re sorry to hear about the unexpected battery issue and the frustration caused by the repair process. Your feedback is important and helps us continue improving both our products and services. While we regret that the repair wasn’t covered under warranty in this case, we still encourage having your Galaxy Ring fixed by our experts so it can be restored to full working condition. This way, you can continue making the most of its enhanced health tracking features, not just now, but for many years to come with a definitive fix. If you’d like to discuss your case further or explore our repair options, our team is here to help: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2024-07-30
Greater Manchester
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/464b1f91-1167-58ab-8ddf-1039d7221a7a)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/bd2743fe-0224-5b76-84c2-72afabf2dbe2)
Samsung UK Reviews Team
Thank you for taking the time to share your feedback with us. We are sorry to read that you are unhappy with your new Galaxy Ring. On our website, it is stated that the gestures are only compatible on phones running our OneUI 6.1.1. However, although this may not be possible now, the 6.1.1 system is currently on the Z Flip6 and Z Fold6, and will be rolled out to other devices within the UK. Although we can not provide a specific date for this, we recommend you keep your phone up to date at all times, to ensure you get the update as soon as it's available. You can check for updates in Settings > Software Updates > Download and Install. ^CR at Samsung Support
2026-03-07
London
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/f8db528c-f06e-5011-b628-5fe9049a1081)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/56429f52-9ada-5fef-9646-91076e51b549)
CX
We're sorry to hear that your Galaxy Ring isn't working, Mindas. Although we do provide a 12 month warranty for the Galaxy Ring, physical damage isn't covered. You can find out more about our warranty service here: https://www.samsung.com/uk/support/warranty/ We can still repair your Ring for you on an out of warranty basis, and you can self book a repair here: https://www.samsung.com/uk/support/repair/ Alternatively, you may wish to reach out to our friendly Support Teams, who can book a repair on your behalf. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and we appreciate you taking the time to share your review. ^EW at Samsung Support
2024-07-11
Reading
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/ab2b1b75-e604-5c14-b360-9195f88a33f2)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/943691b5-247d-535c-b6a2-75fe4fad5092)
2025-09-11
Bedlington, Northumberland
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/c37ee3a1-5431-5ca8-ba1a-f626679f7803)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/81c11214-dc71-5741-83bc-54cad1743f4f)
CX
Thanks for taking the time to leave us a review on your Galaxy Ring. We're sorry to hear you are experiencing issues with the battery life of the ring. Here are some steps you can try to resolve this: https://www.samsung.com/us/support/troubleshoot/TSG10003611 If these do not work, please get in touch, and we will be happy to assist. ^KF at Samsung Support
2025-08-29
Manchester, UK
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/50272b7e-cd48-5e76-b640-13a57b1196c2)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/fb1fd27d-7ff2-5d60-acaa-cb7d026516eb)
CX
We are disappointed to see you are not enjoying your Galaxy Ring, Jonny. We know this device will give you years of exceptional joy. Your feedback is greatly appreciated, and we will take this on board to help improve our products. In the meantime, we'd recommend contacting our Support Teams who can get this working to perfection. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-02-24
CX
We are disheartened to read that you are having issues with the battery on your Galaxy Ring, Jake. With the 19.5mAh battery, we know you can get up to 7 days of usage from this ring. We are unaware of any issues regarding the battery, and we'll do everything in our power to get this resolved quickly for you. Take a look at this guide from our colleagues in the United Arab Emirates which will help you resolve this: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-02-06
2025-05-29
Essex
CX
Thank you for your feedback, Mike, and while we can understand your frustration it is correct that if there is found to be any physical damage to any of our products during an inspection then any repairs would be chargeable. We do also have to complete all required repairs, and not just the ones reported in order to bring it back under warranty. While we do also aim to make all of our products resilient, we would be unable to account for all potential circumstances. We are happy to take on board your feedback, and hope that this doesn't discourage you from purchasing any of our products again in the future. ^DB at Samsung Support
2024-12-08
Scotland UK
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/2e8577b1-1f37-5385-966a-306ac2d0a0bb)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/434fd8a6-1f99-55e5-a509-d7d661da76e6)
CX
Thank you for taking the time to share your feedback with us. We are pleased to read that you are happy with the design and comfort, battery performance, sleep tracking and other features of your Galaxy Ring. However, we are very sorry that overall you are left feeling disappointed by the workout tracking, step counting and amount of data available. As the Galaxy Ring is a small device, NFC is not an available feature. Saying that, we truly appreciate your insight regarding the discrepancy and inaccuracy when auto-detecting workouts and steps. Your feedback is vital, and will be used to drive improvements going forward. We recommend ensuring your Ring is updated regularly via the Wearables app to ensure you receive important updates as they are released. ^CR at Samsung Support
2026-01-08
Essex
Samsung
Thanks for taking the time to leave a review of your Galaxy Ring. We're sorry to hear that the device has been having issues with the battery life and that the repair has taken longer than expected. We ask that you contact us so that we can investigate this and assist. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2024-11-04
CX
Thank you for taking the time to share your feedback with us. We are very sorry to read that your Galaxy Ring developed a fault and would no longer charge. This is certainly not what we expect to hear, and we're saddened that this has left you feeling disappointed with the experience of trying out our new Ring device. Unfortunately, physical damage does void the warranty, and repairs will be chargeable. Without knowing the specifics of your case, we are unable to comment of the quote you have received, however, if you would like more information about the repair/parts and service provide by our engineers, please do not hesitate to reach out directly using the contact information provided in the email you received from our Support Centre with the repair and quote information. ^CR at Samsung Support
2025-11-04
London
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/f3c62008-a745-5d0e-9008-acf296d17bc1)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/8032a29b-824c-5540-9f92-df756927d25b)
Samsung
We are disheartened to read that you are not enjoying your Galaxy Ring, Greg. With the 19.5 mAh battery, you'll get up to 6 days of usage time! Take a look at these useful tips provided by our colleagues in the UAE which may help increase the battery life: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ If you are out of warranty, any repairs done will be chargeable, and this is in line with the Terms and Conditions of your warranty agreement. We'd recommend reaching out to our Support Teams again who can action this repair as we would hate to see you miss out on everything it can bring to your life. We are confident that our engineers will get this fixed in no time! You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-02-04
CX
We're sorry to see that you have experienced battery issues with your Galaxy Ring, this certainly isn't the experience we would expect from such a high quality device. While we're glad that this issue has been resolved under warranty twice, this is not the experience that we set out to provide for our customers. This isn't a widespread issue that we are aware of, but we remain committed to resolving every device issue that is raised to us. We don't have any information to share regarding potential future releases, we're afraid. If you do need any support with your current ring, please don't hesitate to reach out to our Support Teams, who are happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We can assure you that our engineers are always working hard to bring our wonderful customers innovative, yet reliable tech. We hope that with further usage of your ring, we can restore your faith in us. ^SK at Samsung Support
2025-10-24
Samsung
Thanks for taking the time to leave a review of your Galaxy Ring. We're sorry to hear that you are having battery issues with the ring even after resetting the ring. We would recommend contacting us at this stage to look into repair options. You can contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-06-16
CX
We are sad to see you are facing issues with your Galaxy Ring. This is not what we expect from the incredible Ring, and we know you can get years of joy from this little device! Our Support Teams are on hand to always help our customers with any issues they are facing. As long as your Ring is within the 12-month warranty period, and no issues that voids your warranty, then any repairs will be done free of charge. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-02-27
Never you mind
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/84156ea4-f1e4-5c11-94fe-689eae1e9866)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/91e85b3c-d0f6-5083-982d-dc1f143dd9d8)
CX
We’re so sorry to read about your experience with your new Galaxy Ring and the connection issues you’ve been facing, such as it disconnecting shortly after pairing and then not reconnecting unless placed back on the charger. This is most certainly not the level of service we aim to provide, as we strive to offer our valued customers top‑quality products with long‑lasting performance, so we take concerns like this very seriously. We’ll be sure to take this feedback on board and pass it on to the relevant team for internal review. We would recommend getting in touch with us directly via the link below, where our operating times and contact details will be shown, so we can support you further: http://www.samsung.com/uk/support/contact/ We sincerely appreciate your feedback, as it helps us improve our products for the future. ^HB at Samsung Support
2026-02-19
CX
We are disheartened to see you are having issues with the battery on your Galaxy Ring. With the 18 mAh battery, we know you can get up to 7 days of battery life! Check out this guide provided by our colleagues in the United Arab Emirates on how to get the most out of it: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ If you are outside the warranty period which is 12-months, you will be charged for the repair due to the Terms and Conditions of the warranty agreement. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. In the meantime, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-07-02
Shrewsbury
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/61335ead-9c85-516d-a1a7-8ac43a3440a6)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/3a042976-d09c-5c23-9567-91535f698c32)
Samsung
We're sorry to hear that the battery life of your Galaxy Ring hasn't been performing as expected, Bob. While we appreciate that a replacement was provided, we're also sorry to know that the discount offered after you experienced the same issue with the replacement wasn't the resolution you were hoping for. It's important to us that you're able to enjoy the very best experience with your Galaxy Ring and its battery performance. You may find this comprehensive guide from our colleagues abroad helpful, as it includes useful tips on how to optimise your Galaxy Ring's battery life and performance: https://www.samsung.com/ca/support/mobile-devices/enhance-battery-life-and-efficiency-for-your-galaxy-ring/ If you continue to experience the same issue after following the guidance in the link above, please don't hesitate to get in touch with our Support Team again. You can find our full contact details and opening hours on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2024-12-19
Nantwich
CX
Thank you for taking the time to review the Galaxy Ring, Craig. We pride ourselves in creating devices that exceed the expectations of our customers, and we regret to see this has not been the case for you on this occasion. Our warranty is repair based, however, if there are any signs of physical damage, the repair will be chargeable. Should you wish to contact us again, we have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://spr.ly/6424vxBVO ^CH at Samsung Support
2026-01-07
CX
We're sorry to see that you are facing issues with the battery life on your Galaxy Ring following a repair, Shaun. This certainly isn't the experience we would expect from such a high quality device. As our warranty is repair based, replacements are only possible in scenarios where a product is deemed irreparable, and this will be mentioned on your repair notes. In the event that a replacement is issued, the original warranty still stands. There isn't a common issue with the Ring's battery that we are aware of, however, we are always here to help no matter the warranty status of your device. Please take a look at the following guide from our colleagues abroad which will help increase your battery life: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ If this issue persists, please reach out to our Support Teams for help with the next steps. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ Any repair costs will be communicated to you before the work is done, so that you can decide the best way forward for you. We're always here for you. ^SK at Samsung Support
2025-10-20
Samsung
We are disappointed to see you are having issues with your Galaxy Ring. With the 19.5 mAh battery, you can get up to 6 hours of usage time from this. You can find all of our Support Teams contact details and opening hours on the link, and they'll be happy to help: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-07-31
Samsung UK Reviews Team
Thank you for sharing with us this review about your experience with the Galaxy Ring, Peter. We are sorry to read that, although you like the sleek, concave design of this product as well as its usefulness to track your sleep without the need for a watch, we also appreciate that you are finding its tracking features inaccurate, and that you have been struggling to use the gestures controls with your Galaxy S24 Ultra. It is very important to us to ensure you are getting the best experience out of this revolutionary device to make your life smarter and easier than ever, while also keeping track of your health data with the best accuracy, and we are ready to help. Please make sure that your smart ring fits tightly and securely around the base of your finger, while not being uncomfortable, because this will allow its sensors to work correctly, which will affect both the quality of your health and fitness tracking, as well as the recognition of gestures with your paired device. We would also like to share with you this useful link where you can find a wealth of information about how to set up and start using your Galaxy Ring correctly for the best experience: https://spr.ly/6428Yybqw If you need more help with this, please also don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6429Yybqb ^CL at Samsung Support
2024-07-11
London
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/91730e3e-7240-5b19-993b-a49d51b42633)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/a773b3ef-2567-5c6c-bee9-6a514448604a)
2026-01-30
Worcestershire
CX
We’re sorry to hear about your experience with the Galaxy Ring and that the battery life has dropped unexpectedly, Morpheus. The battery performance of your device can be affected by short‑ and long‑term factors, and we’d like to share this link from our colleagues overseas, where you can find more information on this and learn how to extend battery life without the need for a repair: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ Depending on the condition of your device and when it was purchased, our colleagues may be able to assist you with a repair, either in or out of warranty, if the recommended troubleshooting steps do not resolve the issue. We’d love for you to continue enjoying this smart and powerful gadget, so please don’t hesitate to reach out to our Support Teams again. We’ll be ready to assist you further with your product. For future reference, you can find our full contact details and operating times here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-01-07
South Yorkshire
CX
We are disheartened to see you are having issues with the battery on your Galaxy Ring. This is not how we expect it perform like! With the 18 mAh battery, we know this can last up to 6 days on a single charge. As per the Terms and Conditions of your warranty agreement, any repairs done outside the warranty period will be chargeable. We are confident that our engineers will carefully assess the device and give you the most appropriate quote to get this back up and running. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. In the meantime, we'd recommend reaching out to our Support Teams who can look into this further and get it working again. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-24
CX
We're sorry to hear that you have experienced an issue with your Galaxy Ring. This isn't what we'd expect to happen, as all of our products are designed with durability and quality in mind. We would love the opportunity to look into the issues you're experiencing and to get those issues resolved for you, so please reach out to our Support Teams, who are on hand and ready to help. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ Alternatively, you can book a repair using the following link: https://www.samsung.com/uk/support/repair/ We look forward to hearing from you soon. ^EW at Samsung Support
2026-03-05
North Ayrshire
Samsung
We're disheartened to hear that you are not happy with your Galaxy Ring, Frank. Please don't hesitate to get in touch, so we can help. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-09-10
CX
We are disappointed to see you are facing issues with your Galaxy Ring. With the 19.5 mAh battery, you can get up to 6 days of typical usage. We'd recommend contacting our Support Teams who will be on hand to get any issues resolved for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-01-09
Nottingham
CX
Thank you for taking the time to share your review, Doug. We're sorry to hear that you're experiencing an issue with the battery of your Galaxy Ring, despite previously receiving a repair service from us. We'd love to take another look and to get your Ring working as it should. We'd initially recommend performing a restart to refresh the battery system. To do so, simply place the ring in its case and hold the case's Multipurpose button for 7 seconds or so. The following link is provided by our UAE colleagues and contains more helpful troubleshooting regarding battery: https://www.samsung.com/ae/support/mobile-devices/how-can-i-troubleshoot-charging-and-battery-depletion-issues-with-my-ring/ If the issue persists, please reach out to our friendly Support Teams who are on hand to assist. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and we look forward to hearing from you should you need us. ^EW at Samsung Support
2025-11-10
Glasgow
CX
We're sorry to hear that you're experiencing an issue with the battery on your Galaxy Ring, Riin. This isn't what we'd expect to happen, and we'd love to help you get back to full power. The following link is provided by our AE colleagues and contains some really useful information for battery drain: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ If the issue remains after following the above link, please feel free to reach out to our friendly Support Teams who are on hand and ready to help. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful to you, and thank you for taking the time to share your review. ^EW at Samsung Support
2026-03-05
Northwest
CX
We're disheartened to hear that you're not happy with the battery life of your Galaxy Ring, Colin, especially as you've found yourself needing to charge it more often than expected. This incredible AI‑powered health device is designed to help you stay on top of your wellbeing goals while providing up to 7 days of battery life, depending on usage and settings. We’d like to share this helpful guide from our colleagues, where you can find tips and steps to optimise the battery life of your Galaxy Ring and help it last longer: https://www.samsung.com/ca/support/mobile-devices/enhance-battery-life-and-efficiency-for-your-galaxy-ring/ We're confident the guidance in the link above will help you get the best experience from this innovative product. Still, if you need any further support, please don't hesitate to get in touch. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-09-30
Glasgow
Samsung
We're sorry to hear about your experience with the Galaxy Ring. If you still need support, please don't hesitate to get in touch: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-12-15
Worcestershire
CX
Thank you for taking the time to share your review of the Galaxy Ring. Your thoughts, feedback and experience are extremely important to us. We're sorry to hear that your Ring has started losing power, and we'd love to help with this. Ensure the ring is worn snugly, with the orientation indicator facing your palm, as this will provide the most accurate sensor readings and less battery drain. We'd recommend checking for software updates, and you can do so by following these steps: Open the Galaxy Wearable app > Ring Settings > Ring software update. Don't remove the ring or press the button during an update. If no update appears, please ensure your app is up to date. Avoid exposing the Ring or the battery to very cold or hot temperatures, as this can reduce the useful charge. Keep in mind that battery consumption increases when certain features are used, and that the Ring should be stored in the charging case when it's not in use. If you require further assistance, please reach out to our friendly Support Teams who are on hand to help with further troubleshooting. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is useful, and we look forward to hearing from you should you need us. ^EW at Samsung Support
2025-08-22
CX
We are disheartened to see you are not having the best experience with your Galaxy Ring, Wislan. With the durable titanium frame, this is built to last and will look perfect on your finger! Along with the huge battery that will give you up to 7 days, this will work day and night on a single charge! Here is a great guide to help you get the best out of your health with your Galaxy Ring: https://www.samsung.com/uk/support/mobile-devices/how-to-use-the-samsung-galaxy-ring/ Our Support Teams are there to help as much as they can, and we appreciate the feedback regarding the service you have received from them. For us to be able to look into this further, this will need to be inspected by an engineer, and that does involve sending this off to them. We understand that is may not be practical, however, we aim to get it fixed as soon as possible! If you need further assistance, please get back in touch with our Support Teams. You can find all their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-11-12
London, UK
CX
Thank you for taking the time to share your review. We're sorry to hear that the battery is draining on your Galaxy Ring, and also that you weren't satisfied with the subsequent repair pricing. We'd love to take a deeper look into this, so please reach out to our dedicated Support Teams. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We really appreciate your loyalty, and we look forward to hearing from you soon so that we can provide a suitable resolution. ^EW at Samsung Support
2025-12-04
CX
Thanks for taking the time to share your review, Stephen. We're sorry to hear that you're experiencing some issues with the battery life of your Galaxy Ring, and we'd really love to help with this. The following link is kindly provided by our UAE colleagues and contains some top troubleshooting tips for you to go through: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ If the issue persists after following the guide in the above link, please reach out to our friendly Support Teams who are on hand and ready to assist. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful to you, and we look forward to hearing from you if you need further support. ^EW at Samsung Support
2025-11-20
London
Samsung
Thanks for taking the time to leave a review of your Galaxy Ring, Dave. We're sorry to hear that the battery has failed on your Galaxy Ring. If this is the case, please get in touch so that we can assist in setting up a repair for the device. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2024-07-11
London
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/f31ce0bf-2a8d-5d5a-8cd4-2f0e01a70c6a)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/c98e9ecd-c440-56af-9e2c-7120dc212f34)
2024-08-10
Leicester
CX
Thank you for taking the time to share your feedback with us, Elliot! We are pleased that you are enjoying your new Galaxy Ring, however, we appreciate your insightful feedback regarding the health monitoring features when using multiple devices! We'll be sure to take this on board, and take it into considering during future development! ^CR at Samsung Support
2026-07-03
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/078d1c6c-0500-5324-a6d9-ba56bc42241b)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/90083f35-ccac-5e1a-803b-88a7c1386ec0)
Samsung
We appreciate you taking the time to share your experience with the Galaxy Ring. It makes us very happy to hear that you're a big fan of Samsung and our technology, and we'd love you to get the most out of this incredible piece of tech. You can find a comprehensive guide from our colleagues abroad here. It explains the factors that can affect your Galaxy Ring's battery life and includes useful tips on how to optimise its performance, helping it last longer for everyday use and health tracking: https://www.samsung.com/ca/support/mobile-devices/enhance-battery-life-and-efficiency-for-your-galaxy-ring/ If you still need any further assistance after following the guidance above, please don't hesitate to get in touch with our Support Team. You can find our full contact details and opening hours on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2024-07-10
2026-01-06
Samsung
Thanks for taking the time to leave us a review of your Galaxy Ring. We're sorry to hear that you are having issues with the battery life of your Galaxy Ring and have been unable to fix the issues through troubleshooting. We as that you contact us so that we can look into this further and assist. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2026-04-02
South East England
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/0b81883e-39f9-5d82-86ba-d630e48fac2c)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/8772c36d-9079-555c-a14f-108c11116c58)
Samsung
We are disheartened to see that you are having issues with your Galaxy Ring. With up to 23.5 mAh battery depending on the size you go for, we know you'll get up to 7 days of Standby time. Check out this guide provided by our colleagues in the UAE which may help: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ We also have some useful steps provided by our colleagues in the US to help you maintain the connecting to your phone: https://www.samsung.com/us/support/troubleshoot/TSG10003289/ If you need further assistance, we'd recommend reaching out to our Support Teams who can assist further for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-10-30
Manchester
Samsung
It is disheartening to read that you are having issues with your Galaxy Ring, Chris. This is not how we expect our products to perform, and we know the Ring will give you hours of fun to help track your health and fitness! Along with the sleek design, this will look perfect on your finger for years to come! Our colleagues will be there to help get any issues resolved as quickly as possible, as we hate to see that you are missing out on the fun with this device. You can find all of our Support Teams contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-11-25
CX
We are sorry to read that the Galaxy Ring hasn't fully met your expectations as it is not working with your phone. We would like to look into this in more detail to offer you the best assistance with making the most of this incredible product to be always on top of your health. Please don't hesitate to get in touch with our Support Teams, who will be ready to help. You can find our full contact details and opening times here: https://spr.ly/6425t31XN ^CL at Samsung Support
2024-11-22
CX
Thank you for your feedback, while we're happy to see that you're a fan of the design of your Galaxy Ring, we do regret seeing that you're not getting everything that you were hoping for from it. We'd recommend speaking to our Customer Support team so that they can look into the issue you're having with the step counter, and ensure that everything is working as it should be. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6429tBFCx ^DB at Samsung Support
2026-01-02
CX
Thanks for taking the time to share your review of the Galaxy Ring, Rob. We're sorry to hear that you're experiencing some issues with connectivity, and we'd love to help with this. We'd initially recommend rebooting your Ring by pressing and holding the Multipurpose button on the charging case for 7 seconds until the light shows a restart animation. If this doesn't resolve the issue, please reach out to our friendly Support Team, who can provide further assistance to get you back up and running. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and we look forward to hearing from you should you need us. ^EW at Samsung Support
2024-07-10
2026-07-11
Edinburgh
Samsung
We're sorry to hear that you're experiencing an issue with the battery of your Galaxy Ring after receiving a previous repair service. We'd love to assist you further and get your Ring working as its should. We initially recommend checking for any available software updates, and you can do so by opening your Galaxy Wearable app and going to Galaxy Ring > Ring settings > Ring software update. You can also force restart the Ring by placing it in the charging case and holding the case’s multi purpose button for 10 seconds or so, and this will clear any temporary, unused system memory and stops stuck background processes that can affect your battery. If the issue persists, please reach back out to our helpful Support Teams using the contact details and opening times on the following link: https://www.samsung.com/uk/support/contact/ We hope this information is helpful. ^EW at Samsung Support
2024-07-11
KingsCross
2025-12-22
West Yorkshire
Samsung
Thank you for your review of The Galaxy Ring! We're delighted to hear that you're enjoying all of the fantastic health and wellness tracking features. The design is sleek, stylish, and comfortable, and the connectivity is reliable. Keep enjoying! ^EW at Samsung Support
2025-01-26
Sheffield south Yorkshire
2026-06-26
Manchester, UK
Samsung
We’re very sorry to read about your experience with the Galaxy Ring, particularly the battery issues after a year of use. We aim to provide premium, high‑quality products that are reliable, long‑lasting, and perform consistently, so we regret that this has not met expectations. Please rest assured that your feedback will be shared with the relevant team for internal review, as we take concerns like this very seriously. You may find the following link helpful, which includes steps to help with battery drain. Please note that this is a non‑UK (international) support page: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ If you require any further support, we recommend contacting us directly via the link below, where you’ll find our contact details and operating hours: http://www.samsung.com/uk/support/contact/ We truly appreciate your feedback, as it helps us improve our services, and we hope to rebuild your trust in us. ^HB at Samsung Support
2024-07-11
London
2024-07-11
KX Store
2026-06-23
Samsung
We're sorry to hear that you're not happy with the sealed design of your Galaxy Ring. Your size and model of Ring is engineered to be premium, durable and long lasting. Your model of Ring has an 18.5 mAh battery, and the charging case has a 361 mAh battery. The Galaxy Ring is sealed to achieve an IP68 rating for dust and water resistance, combined with a 10 ATM water pressure rating. This ensures a seamless, wearable design, where the wearer can go about daily life and sports activities without worrying about liquids, dust, soaps, and physical knocks. We care deeply about the environment, and we offer a range of accredited recycling services for electronics to be disposed of in an environmentally conscious way. You can find out more about this here: https://www.samsung.com/uk/recycling-services/ If you're currently experiencing an issue with your Ring battery, please reach out to our Support Teams, who can assist in providing a multitude of troubleshooting steps and services to ensure your battery is working as it should. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ Thank you for taking the time to share your feedback - we hope the above information is reassuring. ^EW at Samsung Support
2024-07-11
2024-07-11
London
2024-07-10
KX Samsung London
2025-09-10
CX
Thanks for taking the time to leave us a review of your Galaxy Ring. We're sorry to hear that the ring is not tracking properly, we understand how frustrating this must be. Here are some steps you can try to resolve this: https://www.samsung.com/us/support/troubleshoot/TSG10003611/ If this does not work, please get in touch, and we will be happy to assist! ^KF at Samsung Support
2024-07-23
Samsung UK Reviews Team
We are delighted to read that you are so happy with your new and incredible Galaxy Ring! Our most innovative device boasts a lightweight titanium frame and sleek, concave design which adds beauty to your life while also being extremely comfortable to wear for as long as you need. Not only that, but the revolutionary Galaxy AI analyses your body data to provide you with personalised health and sleep tips for better days and better nights. The future of technology is on your finger to help you live a healthier and happier life with the best comfort and style. ^CL at Samsung Support
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
https://www.bazaarvoice.com/uk/trustmark/