How do I find the IMEI, model number, and serial number for Samsung Galaxy device?

All mobile devices have a unique identity that is made up of an IMEI number, serial number and model number.

 

Depending on your device model, there are a few different ways to find out this information.

 

By calling *#06#Click to Expand
1 Open the Phone app
Finding the IMEI
2 Dial *#06# on the keypad
Finding the IMEI
3 Details about your devices IMEI and serial number will automatically appear on the screen
Finding the IMEI
Through the settingsClick to Expand
1 Open the settings app
Finding the IMEI
2 Tap About phone. This may be displayed as About device on older devices
Finding the IMEI
3 Details about your Phone number, IMEI, Model number and Serial number will be displayed

Please note: on older devices you may need to tap Status to view this information

Finding the IMEI
Printed on the deviceClick to Expand

Depending on your device, your IMEI, serial number and model number may be printed on the back or beneath the removable battery.

 

For devices with a removable battery the IMEI number will be in different places depending on your model. It is usually under the battery, printed on the phone near the bottom of the device.

Please note: most newer devices do not have a removable battery. If your device does not have a removable battery do not attempt to remove it as this may damage the device and void the warranty

1 Look at the back of the phone
2 The IMEI, Serial number and Model number are printed on the back of the device
Finding the IMEI

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.


This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app

Thank you. Glad we were able to help. Your feedback helps us provide better support

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us | 9am - 9pm, 7 days a week

Facebook Messenger

We are here to chat | 9am - 9pm, 7 days a week

Live Chat

Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week
SmartThings | 9am - 5:30pm, Mon - Fri

Email

We'll respond within 24 hours of your request

Email Samsung Shop

For new and existing orders

Order Status & Tracking

Login to get an update on your Samsung Shop order

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Track my repair

Check the status of your repair with Samsung

Call

0333 000 0333General Support

Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week

0330 726 2677B2B Support

For business support
8am - 6pm, Mon - Fri

0330 726 7467Samsung Shop

For new and existing orders:
8am - 10pm, 7 days a week

For Business Shop related enquiries:
8am - 6pm, Mon - Fri

support@samsunguk.zendesk.com

Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02).
Calls from landlines and mobiles are included in free call packages.
Call charges are subject to change and this information is provided as a reference only.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy.

* For any printer related enquiries please visit the HP website.

Contact Us