Know your warranty
1-year manufacturer’s warranty
Limited time 2-year extended warranty
Samsung protection and support
Refrigerator 10-year parts and 5-year labor warranty
Washer & dryer 20-year motor warranty
Expert technicians
Get repairs handled by Samsung certified experts who know your product inside and out.
Quality parts
Every repair uses authentic Samsung parts designed for lasting performance and reliability.
Dedicated support
You can count on our friendly and knowledgeable online support staff whenever you need assistance.
Service notifications
Stay informed through the SmartThings App with real-time updates and reminders about your product’s care.±
Warranties by Category
Refrigerator warranties
1-Year standard warranty
2-Year free extended warranty — offer ends 12/31/2025
5-Year sealed system coverage
10-Year compressor coverage
Washer & dryer warranties
1-Year standard warranty
2-Year free extended warranty — offer ends 12/31/2025
20-Year warranty on the digital inverter motor
Range, wall oven, cooktop & hood warranties
1-Year standard warranty
2-Year free extended warranty — offer ends 12/31/2025
Dishwasher warranties
1-Year standard warranty
2-Year free extended warranty — offer ends 12/31/2025
Vacuum warranty
1-Year standard warranty
Register your appliance
Activate your warranty here
You could win a $500 Samsung gift card*
Already purchased from Samsung.com or using the SmartThings App? You’re automatically registered. If not, don’t worry — registration is quick and easy to access even more benefits, offers and support.
Updates & info
Receive product and service notifications to stay informed about your product.
Get the latest news, exclusive promotions and special offers made just for registered owners.
Access expert help, troubleshooting and repair options whenever you need it — right at your fingertips.
Samsung Care+
Added protection and confidence
Samsung Care+ can be added at checkout during purchase with optional 3, 5, or 7-year plans that cover:
• Extended Service Contract
• 24/7 Dedicated Support Line
• Power Surge Coverage
• Food Loss Reimbursement≡
Contact Samsung support
Need help with your warranty? Chat with us, call us at (+1-800-726-7864) or submit an inquiry online.
Awards and Certifications
#1 in Customer Satisfaction
Samsung was ranked #1 in Customer Satisfaction with Top Mount refrigerators, 4 years in a row.‡
ENERGY STAR® Award
Recognized by the U.S. Environmental Protection Agency for our energy-efficient appliances.
Ranked #1 in Overall Service Experience
Samsung achieved best-in-class rankings for refrigerators and washing machines, and leads in appliances with top scores for Warranty coverage, Service Experience, Ease of Arranging Service, Courtesy and Helpfulness of Service Tech, and Timeliness of Service Repair.◊
Explore by category
FAQ
To start your Samsung appliance warranty registration, you’ll need your model number, serial number and proof of purchase. Registering your Samsung home appliance warranty helps you easily check your Samsung warranty coverage or request warranty service when needed. Here’s how to get started:
1. Sign in to your Samsung Account: Visit the official Register Product page and enter your serial number to complete your Samsung warranty registration.
2. Use SmartThings or scan a QR Code: Many Samsung appliances can be registered instantly by scanning the QR code on your product or connecting it in the SmartThings app. This automatically links your product for Samsung manufacturer warranty support.
3. Access your warranty details anytime: After registering, go to My Products to check your Samsung warranty, view coverage information, or start a warranty claim online.
By registering, you’ll ensure quick access to Samsung appliance warranty service, helpful updates and proof of home appliance coverage whenever you need support.
You can easily check your Samsung warranty status online to confirm if your home appliance is still covered. Here’s how:
1. Sign in to your Samsung Account: Go to your account menu and from there, select My Products to view registered appliances and their warranty coverage.
2. Use Samsung Warranty Lookup: If you haven’t registered your product yet, visit the Samsung Register Product page and enter your serial number to find your Samsung manufacturer warranty details.
3. Check through SmartThings or QR Code: If your appliance is connected to the SmartThings App, you can view warranty information directly in the app. You can also scan the product’s QR Code (usually on the label) for a direct link to Samsung warranty support.
4. Contact Samsung Support: If you can’t locate your warranty coverage, visit the Samsung Support page or call the Samsung Support team for help confirming your appliance warranty status.
By checking your Samsung appliance warranty, you’ll know if your product is eligible for warranty repair, replacement or service requests — helping you save time and avoid out-of-warranty costs.
Your Samsung home appliance warranty provides protection against manufacturer defects and workmanship issues that occur under normal household use. This means Samsung will repair or replace parts that fail due to defective materials or factory issues during the warranty period.
Here’s what the Samsung home appliance warranty typically covers:
• Parts and labor costs for repairs related to manufacturer defects
• Authorized Samsung service for eligible products under Samsung warranty coverage
• Replacement parts using genuine Samsung components
• Support for product-specific warranties, such as Samsung refrigerator warranty, washer warranty or dryer warranty, each with its own coverage length
To view full warranty coverage details for your specific appliance, visit the Samsung Support Warranty page.
By understanding your Samsung product warranty, you can make sure you’re covered for warranty repairs and know when to contact Samsung support for assistance.
If your product is covered under the Samsung home appliance warranty, you can easily file a Samsung warranty claim online or through customer support. Follow these steps:
1. Check your Samsung warranty coverage: Visit the Samsung Warranty page and sign in to your account. Under My Products, you can confirm whether your appliance is still under Samsung manufacturer warranty.
2. Submit a Samsung warranty service request: Visit the Samsung Repair Service page then click Request a Repair to start your warranty claim.
3. Schedule authorized service: After submitting your claim, you’ll receive instructions to schedule a Samsung technician visit or to ship your appliance for warranty replacement (if applicable). Only authorized Samsung service centers can perform covered repairs.
4. Track your warranty claim: You can check your claim status anytime through your Samsung Account or the Repair Services page.
By submitting your claim online, you’ll ensure a fast, verified Samsung warranty repair process backed by genuine parts and authorized service.
Most Samsung home appliances come with a 1-year manufacturer's warranty that covers parts and labor for defects in materials or workmanship under normal household use. This standard Samsung product warranty ensures your appliance is repaired or replaced by authorized Samsung service if a covered issue arises.
To view full warranty coverage details for your specific appliance, visit the Samsung Support Warranty page.
Yes, your Samsung home appliance warranty covers both parts and labor for repairs due to manufacturer defects or faulty workmanship under normal household use. This means that if your product develops an issue covered by the Samsung manufacturer warranty, Samsung will provide authorized service and genuine replacement parts at no cost during the warranty period.
Coverage may vary by product type: for example, Samsung refrigerator warranty and Samsung washer warranty often includes extended coverage for key components like compressors or motors.
You can reach Samsung warranty support anytime for help with your Samsung home appliance warranty, service requests or warranty claims. Here are the best ways to contact us:
1. Call us: Speak with a Samsung Care Pro at 1-800-SAMSUNG (1-800-726-7864), available: Monday–Friday (8 AM – 9 PM EST) and Saturday–Sunday (8 AM – 6 PM EST).
2. Chat with us (24/7): Start a live chat with a Samsung Care Pro 24 hours a day, 7 days a week for questions about Samsung warranty coverage, warranty repair, or product support.
3. Text us (24/7): Get Samsung warranty support by SMS or WhatsApp messaging any time.
4. Email us: For detailed inquiries, email Samsung Support — responses are available Monday–Friday, 9 AM – 12 AM EST.
By contacting Samsung warranty support, you can confirm your home appliance warranty coverage, start a Samsung warranty repair or get help with manufacturer warranty claims quickly. Visit the Warranty Support Contact Us page for more information.
The Samsung manufacturer warranty does not cover damage or issues caused by misuse, accidents, or unauthorized service.
Here is what’s typically not covered under Samsung warranty coverage:
• Damage from improper installation, power surges, or non-Samsung accessories
• Accidental damage, misuse, neglect, or cosmetic issues (scratches, dents, discoloration)
• Normal wear and tear or routine maintenance (such as filters, bulbs, or cleaning)
• Unauthorized repairs or parts not supplied by Samsung
• Commercial or rental use — most warranties apply to residential use only
• Consumable items like water filters, batteries, or light bulbs
If damage results from improper use or third-party repair, your Samsung warranty claim may be denied. By understanding what’s not covered under your Samsung warranty, you can avoid unexpected repair costs and ensure that your warranty coverage remains valid.
Yes, you can extend your Samsung home appliance warranty with Samsung Care+, an optional protection plan that goes beyond the standard Samsung manufacturer warranty. This extended plan provides extra warranty coverage for repairs, parts and service, helping protect your appliance long after the original warranty expires.
Here’s what’s included when you extend your Samsung warranty:
• Continued parts and labor coverage for manufacturer defects
• Accidental damage protection (for select home appliances)
• Access to authorized Samsung service technicians
• Coverage for Samsung product warranty repairs beyond the 1-year term
By enrolling in Samsung Care+, you’ll enjoy extended home appliance warranty coverage and peace of mind with continued Samsung warranty support even after your original plan ends. You can explore the Samsung Care+ page for more information.
Yes, you’ll need proof of purchase to confirm your Samsung home appliance warranty and access warranty coverage. A valid sales receipt, invoice or order confirmation helps verify the purchase date, which determines your Samsung manufacturer warranty period.
If you no longer have your receipt, Samsung warranty support may be able to verify your product warranty using the serial number, but providing proof ensures faster service and accurate warranty start dates.
Benefits on Samsung.com
†Your rate for pay-over-time plans will be 0-36% APR. Affirm Pay in 4 payment option is 0% APR. Payment options through Affirm are subject to an eligibility check and may not be available everywhere. Options depend on your purchase amount, and a down payment may be required. For example, at a purchase price of $800 you could pay a down payment of $160 today, followed by 12 monthly payments of $57.77 at 15% APR or 4 interest-free payments of $200 every 2 weeks.
Payment options through Affirm are provided by these lending partners: affirm.com/lenders. For licenses and disclosures, including information for New Mexico residents, see affirm.com/licenses. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Financing Law license.
σPayment options are offered by Affirm, are subject to an eligibility check, and may not be available in all states. Options depend on your purchase amount, and a down payment may be required. California residents: Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing Law license 60DBO-111681.
§Between February 6, 2025 – December 31, 2025 (“Promotional Period”), at participating retailers only, purchase an eligible Samsung appliance (“Qualifying Purchase”), submit a valid offer claim form at samsung.com/us/shop/promotions/warranty-offer-2025 and receive a one year warranty extension from the original one year manufactures warranty. Must complete and submit a Reward Redemption Form claim form and documentation online within 90 days of promotion end date for validation; once validated, one year warranty extension will be applied. See Eligible Categories and products, and additional offer Terms and Conditions at samsung.com/us/shop/promotions/warranty-offer-2025. Eligible Categories are: Refrigerators, Ranges, Dishwashers, Wall Ovens, Cooktops, Range Hoods, Over-the-Range Microwaves, Washers, Dryers. All other categories are ineligible.
±SmartThings App available on Android and iOS devices. Wi-Fi connection and Samsung account required.
*No purchase necessary to enter or win in the Samsung “Home Appliance Registration” Sweepstakes. Open to legal residents of the 50 US & DC, 18 or older. Void where prohibited. Sweepstakes starts on the first day of each month and ends on the last day of each month at 11:59 pm ET. For Official Rules, which govern, click here. Sponsor: Samsung Electronics America, Inc.
≠Samsung received the highest score with front load washers and over-the-range microwaves in the J.D. Power 2023-2024 U.S. Home Appliance Satisfaction Studies of customers’ satisfaction with their home appliance. Data is based on the first 12 months of ownership. Responses collected between December 2022 – March 2023 and January – March 2024. Visit jdpower.com/awards for more details.
‡Data is based on the first 12 months of ownership. For J.D. Power 2025 award information, visit jdpower.com/awards.
◊2025 ACSI® Survey of customers rating their appliance manufacturer. The #1 ranking for ACSI Overall Customer Satisfaction, Performance and Features are shared with one other manufacturer. The #1 ratings for Service Time and Repair are shared with one other manufacturer. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index. For more about the ACSI, visit www.theacsi.org
≡Up to $250 (for refrigerators and freezers)
