Bespoke Single Oven Series 4 Dual Cook Natural Steam 76L

60 cm
NV7B42503AK/U4

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Bespoke Single Oven Series 4 Dual Cook Natural Steam 76L
60 cm

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Features

Cook more flexibly

One oven, three ways

Dual Cook

Choose how you cook different meals to optimise results. Dual Cook’s upper and lower zones work independently or together. Use the upper zone for smaller dishes, both together to prepare a variety of dishes with different settings and achieve tasty results, or the whole oven for large dishes.

Always keeps the oven neat with heat

Pyrolytic Cleaning*

Keep the inside of your oven neat and clean without wasting time and effort scrubbing or using costly cleaning products. A Pyrolytic Cleaning* system heats the cavity to burn off any grease and residue left from cooking. Everywhere is left spotless with only a few ashes to wipe away.

* Only available on certain models.

* Only available on certain models.

More joy, less burden

SmartThings Cooking

Make your kitchen experience more joyful. SmartThings Cooking* saves time and minimises the burden of cooking. By understanding your needs, it recommends personalised recipes** and creates a weekly meal plan. It also offers a guided cooking experience and enables effortless food shopping***.

* Requires a wireless network and the Samsung SmartThings App. The Samsung SmartThings App supports Android OS 4.0 (ICS) or later, which is optimised for Samsung smartphones (Galaxy S and Galaxy Note series). This App also supports iOS 7 or later for iPhone models. The SmartThings App is available in the App Store and Play Store.** Available in certain languages, including English, French, German, Italian and Spanish.*** Only available in the UK and Germany. Other countries will be added soon.

Totally even cooking

Air Sous Vide*

Cook food more evenly without it overcooking or drying out. An Air Sous Vide* system accurately senses the temperatures in each cavity and maintains an even temperature for a long period. So everything is cooked thoroughly, wherever it is in the oven, and tastes deliciously tender and juicy.

* Requires a dedicated sous vide cooking bag, which is not included with the oven.

Cook much more

Big Capacity (76L)

Create more and larger dishes with a massive 76 litre capacity oven. It opens up more possibilities in home cooking. You can prepare lots of different food together, like everything you need for a party. Or it can easily accommodate large items, like a king-size turkey, for a family gathering.

Remarkably efficient

A+ rated energy efficiency

Make your home energy efficient. You can use the whole oven and enjoy exceptional A+ rated energy efficiency. All with the convenience of a large and flexible oven space.  

How to measure

Specifications

  • Convection

    1200 / 1200 W

  • Outside (WxHxD)

    595 x 596 x 570 mm

  • Weight (Net)

    41.1 kg

  • Energy Efficiency Class

    A+

  • Oven Type

    Dual Cook

  • Oven Colour

    Clean Black

  • Door Type

    Drop Down

  • Oven Door Glass

    Quadruple

  • Soft Closing Door

    No

  • Display Type

    LED / White

  • Cavity Material

    Ceramic Enamel

  • Control Type

    Touch

  • Steam Type

    Natural Steam

  • Upper Grill (In/Out)

    1600 / 1100 W

  • Lower Grill

    1100 W

  • Single Mode (Top Heat + Convection)

    Yes

  • Single Mode (Large Grill)

    Yes

  • Single Mode (Eco Grill)

    Yes

  • Single Mode (Bottom + Convection)

    Yes

  • Convection

    1200 / 1200 W

  • Cleaning Method

    Pyrolytic

  • Steam Clean

    Yes

  • Wi-Fi Connection

    Yes

  • Auto Programs

    Single 40ea / Dual Cook 10ea

  • Air Fry

    No

  • Air Sous Vide

    Yes

  • Cook Timer

    Yes

  • End Timer

    Yes

  • Child Safety Lock

    Yes

  • Clock

    Yes

  • Interior Lamp

    25W / 40W (Halogen)

  • Interior Light (Position)

    Top / Side

  • Light (Lamp) On/Off

    Yes

  • Language Option

    No

  • Usable Volume (Whole)

    76 L

  • Cavity (WxHxD)

    560 x 579 x 549 mm

  • Outside (WxHxD)

    595 x 596 x 570 mm

  • Shipping (WxHxD)

    694 x 660 x 660 mm

  • Loading Quantity

    72 / 162

  • Net Weight (kg)

    41.1 kg

  • Weight (Gross)

    47.1 kg

  • Square Baking Tray

    1ea

  • Square Wire Rack

    1ea

  • Natural Steam Tray

    Yes

  • Power Source

    230-240 V ~ 50 Hz

  • Output Power

    3650-3950 W

  • Energy Efficiency Class

    A+

  • Oven Temp. Ranges (Single)

    30~250 (Grill 100~270)

  • Oven Temp. Ranges (Upper, Lower)

    40~250 °C

  • Oven Temp. Ranges (Twin)

    40~250 °C

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

  • Security Update Period (At least 5 years from launch of product)

    31 December 2027

Reviews

Bespoke Single Oven Series 4 Dual Cook Natural Steam 76L

3.9

Recommended by 77% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5.0 54%
4.0 20%
3.0 6%
2.0 6%
1.0 14%
Features 3.9
Performance 4.0
Design 4.0
Value 3.9
AI review summary
  • Customers praise even heating, quick temperature reach, and dual-cook capability for simultaneous cooking at different temperatures.
  • Many value SmartThings integration, smartphone remote control, and alerts for cooking completion as key tech benefits.
  • Several report premature mechanical failures within two years, with warranty claims refused and repair costs demanded.
  • Reviewers criticize the control panel as too dark to read, inadequate online-only manuals, and missing accessories.
  • Some find the oven well-designed and sleek, but feel misled by incomplete accessories and cost-cutting measures.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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202 Reviews

B1gsword
1 (9,999)

2022-10-08

Kent

1 (9,999)
Website says this oven can cook with natural steam. It cannot. I brought 2 of these and now they are installed and I find this out. Pay very close attention to the description and everything in the photos this oven doesn’t do. * on selected ovens but not a single one of these features is on this £800!! Oven. I knew this btw when I brought it but it did pacifically say it comes with steam function. Well, it doesn’t. Oh and both arrived with damaged divider trays and one came with a damaged pyrolytic lock meaning I can’t use it for the next 18 days till they come fix it.
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Helpful?
Originally posted on Bespoke Single Oven Series 4 Dual Cook Flex™ 76L (NV7B45305AK_U4)

Features

1 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-10-09

Samsung Support

There are so many great things about this oven including the many programmes and its sleek design that blends into your kitchen. However, we're sorry if some features are not available on your oven, or you felt mislead by our website. We recommend getting in touch with our Home Appliance specialists so they can provide you with all the tips and tricks you need to make the most out of your oven, and show you which programmes are available. We're also disappointed to see that there appeared to be some damage to it, but it will be fixed and good as new in no time. Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

Monoski
5 (9,999)

2024-10-15

5 (9,999)
Well designed & easy to use. Looking forward to using the smart things app, as We've been using it for all my other appliances & TVs. If you're installing or replacing for another you'll need to supply your own connection wiring.
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I recommended this product.
Helpful?
Originally posted on Bespoke Single Oven Series 4 Natural Steam 76L(NV7B41403AK_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-10-19

CX

We are pleased to read that you have rated the amazing Samsung Series 4 Smart Oven with Catalytic Cleaning five full stars, Monoski! It is great that you are happy with the seek and minimal design of this appliance, as well as with its user-friendly controls and panel, which give you a premium cooking experience effortlessly. We also share your excitement about using the SmartThings app with this fantastic oven, not only to enjoy the endless advantages of Smart Things Cooking; but also, to enhance your Samsung Ecosystem to the next level. This fantastic product will turn every meal into a feast while also giving you a smart experience all round! ^CL at Samsung Support

sark80
2 (9,999)

2025-03-19

Lincolnshire

2 (9,999)
Doesn’t come with a wire or plug, so be careful. Doesn’t mention it in the manual, so you have to supply your own. . No wire rack for grill pan either which is just odd. Over priced and poor design. The display is virtually impossible to see. Would not recommend unfortunately. Spoke to customer services, who didn’t listen and kept thanking me for being satisfied, even though I clearly wasn’t.
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Helpful?
Originally posted on Bespoke Single Oven Series 4 Natural Steam 76L(NV7B41403AK_U4)

Features

2 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-03-20

CX

We are sorry to read that the Samsung Series 4 Smart Oven with Catalytic Cleaning has not met your expectations overall, Sark. More specifically, we appreciate that you are not satisfied with the design of this oven and that you don't find the display clear enough to see. Additionally, we understand that you would have preferred a wire or plug, as well as for a wire rack for grill pans, to be included with it. It is also our understanding that you have already contacted our Support Teams to be assisted with this, although you were not happy with the service you received. From our end, we will certainly make sure to pass this feedback along, so we can use it to improve our future appliances and their included accessories for a more premium experience. In the meantime, we still recommend getting in touch with our Home Appliances specialists, who will be able to assist you with getting the most out of your product. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support

Runawaygeek
2 (9,999)

2023-02-15

Berkshire

2 (9,999)
It cooks well, good heat, I like the fast heat up. However, bought as had a child lock function, this does not work. It only locks the touch panel and my kids just turn the oven off all the time, then turn it on again and the lock is reset. No back light on touch panel, can’t see the dial features, we have it below counter rather than in rack, so it’s impossible at the angle, need to use phone torch all the time to see. The cleaning function is worthless too, did it after first use and it literally made no difference and did not just wipe away as sold, but instead needed a deep cleaner as normal. All in all, great cook, stupid design.
Helpful?
Originally posted on Bespoke Single Oven Series 4 Natural Steam 76L(NV7B41403AK_U4)

Features

3 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2023-02-17

Samsung Support

Thank you for taking the time to share with us this review about your experience with the NV7B41403AK Series 4 Smart Oven with Catalytic Cleaning. We are pleased to see that you like the powerful cooking features of this oven as well as its superb performance and efficiency; however, we are sorry to see that you are not satisfied with its design overall. We appreciate that you would have liked the child lock function to have better functionality. We would like to confirm that Child Lock disables all controls of the oven. Please hold down for 3 seconds to activate or hold down for 3 seconds again to deactivate the lock on the control panel. Moreover, we understand that you would have liked the touch panel to be backlit for an easier operation. We will certainly make sure to pass this feedback on to our engineers so we can use it to improve our future technology. Finally, we recommend using either the Steam Clean or the Catalytic Clean functions depending on how you would like to clean the oven. More information about this, as well as how to clean the oven in general, can be found on this link, kindly shared by our colleagues abroad: https://bit.ly/BestTipsOnHowToCleanOven If you need further assistance, please don't hesitate to contact one of our Home Appliances specialists at 0333 000 0333, Mon-Sun | 8am to 10pm, who will be ready to assist you further. ^CL at Samsung Support

Mcleanla
3 (9,999)

2025-06-27

Scotland

3 (9,999)
Nice looking oven and works well the 3 stars is because the oven comes with only one wire shelf, and one baking try they call it, in plain terms you do not get a rack to turn the baking tray into a grill pan, very disappointing thankfully I managed to keep the one from my previous oven. Next reason for 3 stars setting up the oven, god help you if you don’t have a smart phone or are tech savvy, had to set up a Samsung account then had to scan QR which would not scan then when you press to set up without using the QR code it takes you to another page which asked you to use the QR Code, after trying to scan for honestly an hour it finally worked, third reason was trying to register for the 5 year warranty, that wasn’t easy and eventually had to phone Samsung. So unfortunately the lack of stars is more to do with the process just trying to use the oven and lack of the basic grill set up.
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I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B41307AK Smart Oven with Pyrolytic Cleaning - Clean Black(NV7B41307AK_U4)

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-06-29

CX

Thank you for your thoughtful and honest review. We're pleased to see that you’re happy with the overall look and performance of your new Series 4 Smart Oven, but we’re disheartened that your initial experience wasn’t as seamless as it should have been. We understand your frustration regarding the included accessories. While contents may vary by model, your feedback about the grill pan setup and wire shelf has been noted and will be passed on to our product development team for review, this kind of insight is invaluable. We also regret the challenges you faced during the setup and registration process. We aim to make connecting and registering your appliances as easy as possible, and clearly we fell short of that goal here. We’re glad you were eventually able to get everything up and running, but we recognise that the process should be smoother, whether or not someone is tech savvy. Thank you again for your feedback. It helps us to improve, and we truly appreciate your patience. We hope your oven continues to serve you well in your kitchen. ^CH at Samsung Support

Terry2304
1 (9,999)

2026-07-30

England

1 (9,999)
Do not buy this oven! I purchased this and within 1 year it broke down - took 2 weeks to repair, then 3 months later it has broken down again with the same issue (CF-2) the touch screen stops responding and there is no manual override so you cant use the appliance at all! The engineers have confirmed this is a common fault with this oven - yet Samsung are deliberately delaying the refund, I have been without an oven for almost 3 weeks now. This product is trash.
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Helpful?
Originally posted on Samsung Series 4 NV7B41307AK Smart Oven with Pyrolytic Cleaning - Clean Black(NV7B41307AK_U4)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-08-01

Samsung

We are disheartened to see that you are having continuous issues with your Oven, Terry! This is not how we expect our products to perform like, and we will always do everything we can to make sure all issues are resolved quickly. Please continue to liaise with our Support Teams who will get this sorted in no time. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Clover
1 (9,999)

2024-04-21

Norfolk

1 (9,999)
If I could give no star I would. Terrible oven. Hard to program. Shelves are a nightmare. Constant beeping but if you turn off you can't hear timing. The worst thing is, when turning trays or pricking cakes to check they are done, it beeps at you and the oven turns off!!!! What a ridiculous feature!!!!!
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Helpful?
Originally posted on Samsung Series 4 NV7B4430ZAS Dual Cook Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B4430ZAS_U4)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-04-22

Samsung UK Reviews Team

We are disheartened to read that the Series 4 Smart Oven with Dual Cook is not meeting your expectations because you are finding it hard to use and because you are not happy with the shelves, Clover. Furthermore, we appreciate that you don't like its sound function when operating it. Please follow this link, where you will find the User Manual of this appliance, so you can make the most of each cooking feature in the easiest way possible: https://spr.ly/6424bjgx0 You can still disable the sound of this oven by following the steps on page 31 of the User Manual, although this will affect its smart cooking settings. From our end, we will certainly make sure to take your feedback on board, so we can use it to improve our future ovens and technology. ^CL at Samsung Support

Tasha32
1 (9,999)

2026-07-19

Manchester

1 (9,999)
This oven is the worst purchase I’ve ever made.Save yourself the hassle and money.Ours broke down five times in just two years. Samsung customer service was appalling and kept fobbing us off. Currys were just as bad as the original retailer. Honestly, I’m anxious about it breaking again. It’s the same thing since we bought it:it breaks more than we use it. It recently broke again but was only fixed for a lucky two weeks before it broke again.I’ve written so many complaints but they’ve all been ignored. This has put me off ever buying a product from them.i own three-quarters of Samsung products and I won’t be buying from them ever again.They’ve lost a loyal customer.
Helpful?
Originally posted on Samsung Series 4 NV7B41307AK Smart Oven with Pyrolytic Cleaning - Clean Black(NV7B41307AK_U4)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-07-18

Samsung

We are disheartened to see that you are having a number of issues with your Smart Oven, Tasha. This is not how we expect our products to perform like and are built to last for years to come. Our colleagues will do everything they can to get all issues resolved as quickly as possible, and our engineers are highly trained to get all issues fixed quickly. Your feedback is greatly appreciated, and we'll take this on board to help improve our services and products in the future. In the meantime, please don't hesitate to reach out to our Support Teams for further assistance. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

PJC 53
2 (9,999)

2023-06-20

Sandwich Kent

2 (9,999)
One of, if not one of the worst instruction manuals I have ever come across. The manual tries to cover the many variants of this product which also adds a lot of confusion. Rather than taking the purchaser one step at a time through the accessories of their particular variant and then take them step by step through the control panel and the functions there are high level generic statements which requires the purchaser to proceed on a trial and error basis. This results in a very frustrating and lengthy introduction to the product which massively detracts from the pleasure of the purchase. A simple video walkthrough posted on YOUTUBE would solve this , but I am unable to find one for my model type variant As a
Helpful?
Originally posted on Samsung Series 4 NV7B4355VAK Dual Cook Flex Smart Oven with Pyrolytic Clean & Soft Close Door - Clean Black(NV7B4355VAK_U4)

Features

2 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

3 (9,999)
MaB4
5 (9,999)

2025-12-14

5 (9,999)
Je recommande 👍👍 le four est super, il chauffe vite et le fait que l'on puisse faire deux cuisson différentes en même temps est un gain de temps 👍👍👍
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I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2025-12-16

Service clients Samsung

Bonjour MaB4, Merci beaucoup d'avoir choisi un produit Samsung ! Nous sommes ravis de constater que vous êtes entièrement satisfait de votre Four Série 4 Dual Cook. Votre recommandation est très appréciée. N'hésitez pas à visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung

Marcdu276
5 (9,999)

2026-06-07

5 (9,999)
Très satisfait de ce four connecté dual cook Je l'utilise avec l'application Smartthing
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I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2026-06-08

Service clients Samsung

Bonjour Marcdu276, Merci pour avoir fait le choix d'un produit Samsung ! Nous sommes enchantés de constater votre satisfaction à l'égard de notre produit! Visitez notre site Samsung pour découvrir les dernières nouveautés de cette année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Charlie, Service clients Samsung

Clubbercook
5 (9,999)

2026-04-12

5 (9,999)
C'est mon cadeau pour ma mère et elle est ravie.
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I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2026-04-13

Service clients Samsung

Bonjour Clubbercook, Nous sommes enchantés de vous savoir satisfait de votre achat, merci pour votre confiance ! Nous vous recommandons de visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

sachsach
1 (9,999)

2024-05-26

East Midlands

1 (9,999)
Oven makes banging noise as soon as you turn it on. I bought it direct from Samsung hoping that if anything goes wrong I will have good customer service and they will sort any issues out without any problem. However, I can't believe the absolutely rubbish customer service from Samsung. They have been asking me to do tests, send videos, transferring me from one department to other while I am unable to cook food and I am forced to waste my time on calls and tests. This is not a fault that developed over time. It came on as soon as the oven was switched on for the first time. So, it's a faulty product and any other company would have sorted it straight away but not Samsung. Since it's a brand new product and came faulty, I would expect them to either send a replacement or send an engineer to look at and resolve. Order no. UK240406-22289799
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Originally posted on Single Oven Series 4 Dual Cook Flex™ 76L(NV7B45205AS_U4)

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-05-29

Samsung UK Reviews Team

Thank you for bringing this to our attention. We are very sorry to read that your oven is not performing as expected, and that you are unhappy with the support provided by our experts so far. We must perform check prior to sending an engineer, as some problems are likely able to be fixed at home by yourself. However, if you allow us to finish the checks, we will of course send an engineer if the issue persists. Please get back in touch with our Home Appliance Specialists, who will be happy to continue troubleshooting the issue, and if needed, will arrange for an engineer to visit your home and inspect the oven. The engineer will aim to fix the fault first, however, if the fault can not be fixed, they will discuss your other options, which may include a like for like replacement. For your convenience, here is the link to our contact methods and their operating hours: https://spr.ly/6420eZzpY. Please reach out at your earliest convenience. ^CR at Samsung Support

wendyR
2 (9,999)

2023-10-21

huddersfield

2 (9,999)
Very disappointed having just purchased this oven after having a similar Samsung oven for several years and loved it, hence buying a replacement. This oven does not have the clock displayed when off, none of the symbols to select cooking mode have a back light so it s extremely difficult see and select mode, especially for built in ovens at eye level and finger marks make it impossible. Wish I hadn't purchased. No where had them on display to previously see
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Originally posted on Samsung Series 4 NV7B42205AK Dual Cook Smart Oven with Catalytic Cleaning - Clean Black(NV7B42205AK_U4)

Features

1 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Jackojack
3 (9,999)

2023-10-24

3 (9,999)
Pros: Easy to control with the smarthings app, can ask Alexa/Google home to control it e.g. turn oven on to 180C Large oven space Good oven cooking options e.g. fan + grill, top and bottom heat Dual cook flex works well, cook with different temps in the 2 spaces. Cook with only top or bottom section for energy saving. Cons: Touch controls not backlit, makes them difficult to see in low light Clock does not stay set ( I have reported this and Samsung are going to repair) Only one tray and one rack included Not convinced oven temp is accurate, I need to either add extra time on or increase temp by 10 degrees for me to be happy the food is cooked compared to recipe supplied times. Timing notification sounds can not be configured, rather loud and overlong notification tunes are the default. Would be better if they could be adjusted to just play once or twice and have control of the volume.
Helpful?
Originally posted on Samsung Series 4 NV7B4355VAK Dual Cook Flex Smart Oven with Pyrolytic Clean & Soft Close Door - Clean Black(NV7B4355VAK_U4)

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

2 (9,999)
PeterV
2 (9,999)

2024-04-19

Staffordshire

2 (9,999)
This oven is let down by the fact it is supplied with only one shelf, and no wire rack for the supplied grill pan, making it unsuitable for grilling or cooking more than one thing at a time. The wire shelves are an odd size, so I guess I'll have to buy one from Samsung, making the product less good value than I thought. Never had to do this with any other oven I've bought, even much cheaper ones. It also comes without a proper user manual, so it's pure guesswork what the twelve different symbols are on the model dial. The 'simple user' manual supplier is mainly safety notices, and doesn't tell you useful stuff like how to set a timer. Couldn't find the proper manual in Samsung's website (it's probably there, but the site wasn't easy to navigate). Eventually managed to find one by Googling, and download a pdf, but it was a lot of unnecessary hassle. On the plus side, the Smart Things app was easy to download and link up, and whilst the user interface is very old school, it works as long as you remember to press the right button on the oven front panel. Oh and those buttons wouldn't be very good for anyone with eyesight problems, tiny, dark grey on a glossy black background, not tactile. (See photo)
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Originally posted on NV7B41403AS Series 4 Smart Oven with Catalytic Cleaning(NV7B41403AS_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-04-22

Samsung UK Reviews Team

Thank you for taking the time to share feedback on our Series 4 Smart Oven, Peter. We regret any inconvenience you may have experienced due to the included accessories not meeting your expectations, and we're sorry to learn of the difficulty you experienced when locating the user manual. We appreciate you'd prefer additional accessories and that you've found that the buttons may not be accessible; we're grateful for your feedback on these points and we'll consider it in our ongoing efforts to improve the design of our products. We have a Support page for all our products on our website which contains all the information needed to get you acquainted with your new appliance, including the user manual which explains all the functions of your oven and how to use them. Here's a link to the Support page for your model, you can access the menu by heading to the Manuals & Downloads section: https://spr.ly/6423bbfn3 We're glad to hear that you found the SmartThings app easy to download and link up. We're committed to providing seamless integration with our products through our app, and we're pleased to hear that you had a positive experience in this regard. If you need further assistance with your oven, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6425bbfnP ^AP at Samsung Support

marksie1988
2 (9,999)

2025-07-11

Leeds, united kingdom

2 (9,999)
The best part about it is it can cook for, that's about it to be honest. The middle divider shelf Is so sensitive if you knock any of the shelves it errors and the oven turns off The rails on the side are a nightmare, the shelves get stuck in them where you can't push them in or pull them out, then when you finally get them in the middle shelf pops out and the error causes the ovenn to shutdown. Bleeps to tell you it's hot even after you open the door and put stuff in a little annoying but not the end of the world. Wouldn't buy this oven again, we have had it since 2023 and we are swapping it when we get a new kitchen.
Helpful?
Originally posted on Bespoke Single Oven Series 4 Dual Cook Flex™ 76L (NV7B45305AK_U4)

Features

4 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-07-12

CX

Thank you for taking the time to share with us this review about the Samsung Series 4 Dual Cook Flex Smart Oven, Mark. We are sorry to read that this appliance has not met your expectations overall, because you noticed it turns itself off when knocking any of the shelves. Additionally, we appreciate that the shelves get stuck easily, which makes pushing them in and out difficult, and that you don't find its heat beeping function useful. Please don't hesitate to reach out to our Home Appliances specialists, who will be ready to assist you with getting the best experience out of it, while also making sure that the oven is working correctly for the best performance. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support

HateSamsung1
1 (9,999)

2024-10-23

London

1 (9,999)
AVOID AT ALL COSTS!!!!!!! Mine had to be services EVERY SINGLE 6 months, the board, then the heating element, then it started stripping electricity, been serviced in July, once the warranty was gone, in September the oven stopped working AGAIN, the oven stopped working, booked an engineer to fix and they cancelled as they state its beyond repair. Spent more than £600 which didn't last long. AVOID SAMSUNG IN GENERAL IF YOU DON'T WANT HEADACHE AND YOU DON'T WANT TO LOSE YOUR MONEY!!!
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Originally posted on Single Oven Series 4 Dual Cook Flex™ 76L(NV7B45205AS_U4)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-10-24

CX

Thank you for taking the time to share your feedback with us. We are very sorry to read that you have experienced multiple issues with your Dual Cook Flex Oven. This is certainly not the level of quality we expect from our appliances and appreciate you sharing your experience. We understand you frustration and disappointment that your oven is no longer viable for repair, however, we hope this will not deter you from purchasing products from us in the future. ^CR at Samsung Support

Phillip001
1 (9,999)

2023-01-09

1 (9,999)
I have only recently bought this Oven and have only scored it one star because of the following reasons. 1. As this is a dual oven you would expect it to come with 2 wire racks but it only comes with one so can only have it in one or the other oven when using the dual oven feature. 2. The tray that is provided does not have a wire rack insert so how are you supposed to use the grill feature? 3. No manual supplied with the oven, you have to download them from the Samsung Site.
Helpful?

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Johnnyboy007
3 (9,999)

2024-08-27

London

3 (9,999)
The oven looks great and the dual oven option is what attracted me. Unfortunately sometimes the more functions and technology the more difficult these things become to operate whereby it's no longer a simple process of just switching something on which is often all you want to do. The manual provided in the box is extremely basic and useless. You have to search online for the manual but unfortunately Samsung can't be bothered to provide a manual specific to each oven but instead provide a generic one covering different types of ovens with different functions, different trays etc so you don't always know whether the instructions you are reading relate to your oven or not or if it even has the function. I spent the good part of an hour trying to switch on the grill with no luck only to find out by calling the support line that the grill door needs to be shut when grilling (which seems very odd to me as you are then oven cooking), so whereby I would quickly push a frying pan under the grill to say cook the top of an omelette I can no longer do so because of the handle. The option of grilling and oven cooking at the same time was what especially appealed as this is something you cannot do in a standard single oven which I often struggled with. There is also no grilling pan provided and I think the expectation is that you place the food directly on the wire rack which is quite widely spaced so you may lose a sausage or two if you are not careful. I also assume the dividing plate would act then as the drip tray but could be wrong? The functions on the screen do not light up and as my model is black I can't read the functions without shining a torch and finding my glasses first which is often frustrating. The internal light switches off after a couple of minutes, I understand it's a cost saving feature but I do find it annoying and would rather it stayed on throughout the cooking process so that I don't have to hunt for my glasses and torch again to find the light symbol. The oven will play a melody at certain points I believe, so for example when it have finished preheating and reached the desired temperature but I can't seem to find a way to silence the sound which otherwise continues playing incessantly and customer support only could give me instructions as to turn off the alarm feature permanently which I will need to do. I haven't used the pyrolytic cleaning as just purchased but this does seem like a great feature.
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I recommended this product.
Helpful?
Originally posted on Bespoke Single Oven Series 4 Dual Cook Flex™ 76L (NV7B45305AK_U4)

Features

5 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-09-01

CX

Thank you for taking the time to share with us this in-depth review about your Series 4 Smart Oven with Dual Cook Flex, Johnny. Although we are pleased to read that you are happy with the premium design of this oven as well as with its Dual Cook Flex function, we also appreciate that you are not finding it easy to operate, especially because you think the documentation that came with it is not informative enough. It is our understanding that you wished for the manual that came with it to be focused on this model of oven only, and to be less generic and more related to the functions of the product you ordered. We also appreciate that you initially struggled to use the grill function, that you would have preferred for a grilling pan to be included with the appliance, and for the display to be brighter to be able to see the controls more easily. Furthermore, for the internal light to remain lit for longer and to be able to switch off the sound alerts completely. It is also our understanding that our Support Teams have already instructed you about how to disable the alarm function permanently, and we hope that you will be able to make the most of the pyrolytic function to keep your appliance perfectly clean effortlessly. From our end, we will certainly pass this feedback along, so we can use it to improve our future appliances, their functions and technology, as well as the documentation that comes with them. In the meantime, we would also like to share with you the online User Manual below, and if you have any questions about how to make the most of your product, please don't hesitate to contact our Support Teams again, who are always ready to help: https://spr.ly/6423mscWN ^CL at Samsung Support

Em2525
5 (9,999)

2024-04-27

Nottingham

5 (9,999)
I love my new oven because it's got all the features that I wanted. It's very silent when it's running, pre-heating process is very fast and having the oven connected to the phone makes the life even easier.
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I recommended this product.
Helpful?
Originally posted on NV7B41403AS Series 4 Smart Oven with Catalytic Cleaning(NV7B41403AS_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Nico101
3 (9,999)

2025-11-19

Lincolnshire

3 (9,999)
Only comes with 1 tray and 1 wire rack. On the pictures on the listing it has pull out drawer runners but when it arrives it doesn’t have them. Really dissapointed for premium product
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Originally posted on Samsung Series 4 NV7B41307AK Smart Oven with Pyrolytic Cleaning - Clean Black(NV7B41307AK_U4)

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-11-20

CX

We're sorry to see that the accessories included with your Series 4 Oven weren't what you were expecting, Nico. The included accessories are listed in the 'Specs' section of the product page, under 'Accessories'. We would always recommend thoroughly checking the Specs to ensure that you are choosing the right model for you, and you can be prepared for your appliance's arrival with any additional accessories you require. With further use, we're sure that your incredible oven will earn five full stars. ^SK at Samsung Support

niknkson
5 (9,999)

2025-05-07

5 (9,999)
⭐️⭐️⭐️⭐️⭐️ The Samsung Series 4 NV7B41307AK Smart Oven is a fantastic addition to our kitchen. It looks sleek in the clean black finish and feels high-end. The smart features are genuinely useful—being able to control and monitor the oven remotely makes cooking more convenient. It heats up quickly, cooks evenly, and the Pyrolytic cleaning function is a game changer—no more scrubbing! A great mix of performance, design, and ease of use. Very happy with this purchase and would definitely recommend it.
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B41307AK Smart Oven with Pyrolytic Cleaning - Clean Black(NV7B41307AK_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-08

CX

We're thrilled to see how much you are loving your Series 4 Smart Oven! The sleek design of this intuitive appliance allows it to fit perfectly into your kitchen, and compliments the flawless performance. Connectivity to the SmartThings app puts you firmly in control of your cooking, even when you're in a different room! This appliance performs efficiently, quickly reaching your desired temperature across the appliance, so that your food cooks evenly. Pyrolytic Cleaning is a total game changer, leaving the inside spotless, with only a few ashes to wipe away. This oven is the perfect Sous Chef! ^SK at Samsung Support

mjge
2 (9,999)

2023-12-20

North Yorkshire

2 (9,999)
After two weeks installed & operating. Really struggling with Samsung Support & User Manual. Information is very elusive online format. Main Controls very dark and unclear, to carry out routine operations we hold a torch up & try to follow instructions as well. Cannot work out easily how to use oven(s). Quality of Oven appears excellent but struggling to make it work effectively. Cannot order extra shelf so far?
Helpful?
Originally posted on Samsung Series 4 NV7B42205AK Dual Cook Smart Oven with Catalytic Cleaning - Clean Black(NV7B42205AK_U4)

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Dave18
1 (9,999)

2024-01-06

Devon

1 (9,999)
GOOD POINTS - It has dual zone cooking when required, the reason we bought this oven. - It has wi-fi and an app if you want that sort of thing. BAD POINTS - It's an expensive oven. - The control panel is NOT backlit so it is difficult to see the controls, very bad design. - It likes to make noises (they can be turned off but the instructions in the downloaded manual are wrong and they do have a habit of resetting to default) - It is NOT intuitive to use, you need to study the downloaded manual carefully. - The manual is not included with the oven, just a "Quick Start Guide". - It proved difficult to register the product with Samsung, I'm still not sure if I have achieved it. All-in-all we are very disappointed with our purchase.
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Originally posted on Samsung Series 4 NV7B4430ZAS Dual Cook Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B4430ZAS_U4)

Features

4 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-01-07

CX

Thank you for taking the time to share your feedback with us, Dave. Whilst we're pleased to see you're enjoying the Dual Cook functionality and smart features of your Smart Oven, we're disappointed to learn some aspects have not met your expectations. We appreciate your honesty and want to express our apologies for the challenges you've experienced with your oven. We understand the backlight of the control panel has not met your expectations and that you've had difficulty with the intuitiveness of the controls. Your feedback regarding the difficulty in seeing and using the controls is duly noted, and we will explore ways to enhance the user interface for better visibility and ease of use in future models. As for switching off the sounds, you can do this by doing the following: 1. Long-press the timer icon, and '1' will start to blink. 2. Tap '1' and press 'OK'. 3. Turn the value dial to 'ON' and press OK. We value your feedback regarding the user manual. We ensure our comprehensive and useful user manuals can be located easily in the Support section for your product, along with other helpful documents and information. For your records, here's a link to the user manual: https://bit.ly/3tKYCct It is our understanding that you've had trouble registering your product. We have an excellent guide on our website that walks you through the methods you can use to register your product with us, here's the link: https://bit.ly/RegisterProductSamsungUK If you need further assistance with registering your product and need further guidance with getting the most out of your oven, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://bit.ly/SamsungUK-Support Overall, we appreciate your feedback and do hope the above guidance helps you enjoy your appliance to the fullest. ^AP at Samsung Support

BBQLOVER
5 (9,999)

2023-06-28

Royton

5 (9,999)
Quite good quality product. Smart things app connected to it let's you know when the oven is heated, when it finished cooking and you can also send extra time or change the mode of heating from your phone, add extra time even from your phone and comfort of the sofa or on the go! Only downside was at installation for under counter is tricky as it has very small space left behind. So check before buying or installing. Pyrolytic function hasn't been used yet but heard from friends is the best and hence I bought the oven for this feature and others too.
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B41307AS Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B41307AS_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-06-29

Support

We're aiming to make households as smart as possible, and make the future now, and your new Series 4 Oven is a great example of how we're doing this. It's packed with a wide-range of intelligent features, to give you more control over how you prepare your food, but once paired with the SmartThings app you're given access to even more ways to select the optimal settings, or time the oven to start or finish when it best suits you. The Pyrolytic Cleaning helps make maintaining your oven just as easy as everything else that it does. We do also appreciate your comment about the installation, as we're sure other customers will find this helpful. ^DB at Samsung Support

Patijou
4 (9,999)

2023-11-03

Villennes-sur-Seine

4 (9,999)
Nous avons un four Samsung dual depuis 2011...hyper contents à un détail près, dès que le four fonctionnait, beaucoup de condensation coulait de l'intérieur de la porte... Est-ce que ce problème continue à se produire ? Nous commençons à avoir du mal à programmer, est-ce que c'est une usure normale après 12 ans ? Nous sommes très tentés de reprendre ce modèle mais sans la condensation... Merci si vous pouvez nous rassurer...
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I recommended this product.
Originally posted on Samsung France

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-11-06

Service clients Samsung

Bonjour Patijou, Nous sommes désolés que vous ayez rencontré des problèmes avec notre produit. Nous vous invitons à prendre connaissance des conditions de garanties de votre appareil sur notre page : https://www.samsung.com/fr/support/warranty/ Plus de 70 centres de service agréés Samsung en France sont là pour vous aider. Ils sont tous parfaitement formés et utilisent des pièces Samsung d’origine pour chaque réparation. Vous pouvez retrouver la liste sur ce lien : https://www.samsung.com/fr/support/service-centre/ Nous restons à disposition, Charlie, Service Clients Samsung

Juryisout
2 (9,999)

2025-08-27

East Midlands

2 (9,999)
Good capacity. Look nice. Disappointing performance. The ovens take too long to cook food. We bought two ovens and they can’t keep the same time. Often lose WiFi connection - not a big problem but just another not quite right feature of the ovens. One rack and one tray is not enough.
Helpful?
Originally posted on Samsung Series 4 NV7B41307AK Smart Oven with Pyrolytic Cleaning - Clean Black(NV7B41307AK_U4)

Features

2 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-08-28

CX

Thank you for taking the time to share with us this review about your Samsung Series 4 Smart Oven with Pyrolytic Cleaning. Although we are pleased to read that you like the sleek design and spacious capacity of this appliance, we also appreciate that the cooking performance is not quite meeting your expectations. More specifically, we appreciate that the oven takes too long to cook something, that the Wi-Fi connection is not consistent, and that you would have preferred for more racks and trays to be included. We will certainly make sure to pass this feedback on internally, so we can use it to improve our future appliances and their included accessories. In the meantime, please don't hesitate to speak to our Home Appliances specialists, who will be ready to assist you with getting the best experience out of your oven. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Back2skooldaze
5 (9,999)

2024-02-12

5 (9,999)
Firstly this oven is very good! I bought a previous model back in 2021 but infortunately after 6months of use the top fan stopped working so i called samsung and an engineer came and fitted a new fan and element which then worked up until this jan 2024! After contacting samsun an engineer visted my home took a look at the oven and not only saw the fan had stopped he noticed rust at the back on the screw heads and rust along the back bottom of the oven as well as round the seal on the oven where the door closes! So my oven was reported as unrepairable! So now i have a replacement sent from samsung and i have an upgraded model which is slightly different! It still has pyrolytic cleaning which i love! BUT then i noticed that the side rails do not have the sliding runners which i miss and if knew this i would have taken my side runners of my old oven and swapped over! I did notice i only got 1 shelf but two different size baking trays. I normal size like my old one and a much deeper one which i thought was great BUT no wire rack insert like my old one! If i knew i would have kept back my old tray and rack! So i'm looking in to buying another sied rack with double sliding runners and replacing myself. I will then still need 2 wire rack inserts for the baking trays! I did not know there was wifi built in the oven which is a nice touch but not sure i will ever use that? My washing machine gets more wifi use as theres more settings/programs on the app than the washer itself! The oven is nicer looking than my previous dual cook split door. The glass is darker and the handle is nice and modern. The knobs where a bit of a disappointment as there permanently out where as my previous model you could push the knobs in when not in use and push out when using..Also when i got my previous model in the box there where 2 small metal handles that you used to lift the oven out of the box and move it in to the built in cabinet and i also needed these handles when the engineer came to lift the oven out. Now this new model did not have any handles in the box? There is holes in the side of the oven where the handles would slot in and it tkaes 2 guys to lift the oven as its heavy... My new model was hard to get out of the box and move it to the kitchen then after wiring the electric cable it had to to be lifted to the built in cabinet... I did see 2 cut outs on each side but was reluctant to shoving my fingers or hand in to use to lift the oven as on one side there was silver heat resistant material close to the hole which i could have punctured or pushed in towards the ovens insides and i did not want to damage the oven.. One the other is of the hole there was another sheet of metal so your fingers or hand could not go in enough to use to lift the oven? So it makes sense for samsung to provide the same small metal handles my previous oven had and i was going to keep my old handles but the guy sent to deliver my new oven had to take my old one and he asked for the handles?! So its obvious samsung provide these with there ovens.. But i did not get any? After all this what i have said i have to say the oven besides all these faults and errors the oven is fantastic! I was offered a full refund or replacement! I'm glad i got the replacement as its a nice 76litre so its big inside.. The functions all work as my previous one and the pyrolitic cleaning is 100% i'd not be without it! everything gets burnt to ash and the oven is wiped down good as new! So apart from no carry handles to install the oven,, no sliding shelf rack,, no wire rack inserts for the trays,, the control knobs don't push in,,The oven is excellent!!
Helpful?
Originally posted on Samsung Series 4 NV7B45305AS Dual Cook Flex Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B45305AS_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-02-13

CX

Thank you for your extensive feedback regarding your NV7B45305AS smart oven, as we're sure that other customers will find the information useful. While we do regret seeing that you had the issue you described with your previous model, we are happy to see that a replacement was provided for you, and it being a newer model as well. We do aim to make all of our products have a familiar feel to them, while adding plenty of exciting new features, so we're glad that you still have enough of what made you love its predecessor. The Wi-Fi connectivity does offer intelligent ways to program your oven from wherever you have an internet connection, for example you could set the oven to start warming up while you travel home, so we do hope that you get a chance to explore this aspect. The elegant design means that it will compliment the style of any kitchen, and we'd be happy to take on your feedback regarding how you interact with the buttons. We're delighted to see that you are loving it, even though you did not get all of the extra accessories that you were hoping for, and we're confident that you'll come to love it the more that you explore all the exciting ways that it will help you prepare meals. ^DB at Samsung Support

HMT 32
5 (9,999)

2024-08-25

5 (9,999)
Le gros avantage de ce four est effectivement le partage de celui-ci en deux parties une réactivité de monter en température Intuitif par ses deux boutons et son affichage LCD la possibilité également de le connecter à son téléphone et personnellement esthétiquement marié avec le micro-ondes de la même marque dans ma cuisine
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I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-08-26

Service clients Samsung

Bonjour HMT 32, Votre satisfaction est notre plus grande récompense, merci pour votre retour ! N'oubliez pas de profiter des dernière nouveautés de cette année en vous connectant sur notre site Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

PaulHaz
2 (9,999)

2024-10-14

2 (9,999)
This is a terrible oven. Wish I could return it. Temperature isn’t correct. Buttons are not back lit so have to use a torch to use them. Annoying tunes once at temperature that you can’t seem to switch off.
Helpful?
Originally posted on Samsung Series 4 NV7B42205AK Dual Cook Smart Oven with Catalytic Cleaning - Clean Black(NV7B42205AK_U4)

Features

3 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-10-18

CX

We are disheartened to read that the Samsung Series 4 Dual Cook Smart Oven is not meeting your expectations overall, Paul. It is our understanding that you are not happy with the accuracy of the temperature shown on the display, and with the fact that the buttons are not backlit. Furthermore, we appreciate that you wish to disable the sounds of this product. We would like to reassure you that it is possible to mute your oven by following the steps on page 30 of the User Manual: https://spr.ly/6421qwgrf We would also like to assist you with getting the most out of the impressive heating performance and relevant settings of this oven for the best experience. Please don't hesitate to speak to our Home Appliances specialists, who will be ready to help. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/6423qwgr7 From our end, we will also make sure to take your feedback on board, so we can use it to improve our future cooking appliances, their controls and overall performance. ^CL at Samsung Support

Combellack
2 (9,999)

2024-09-02

2 (9,999)
The feature panel is very difficult to read - it is not illuminated and the instruction icons on not easy to understand. The instruction manual does not explain clearly the difference between the cook settings,i.e. grill, convection. top mode. Is it necessary to have a wi fi connection to operate this oven? I would recommend with resrvations as the dual oven fearture is good
Helpful?
Originally posted on NV7B43205AK Series 4 Smart Oven with Dual Cook(NV7B43205AK_U4)

Features

3 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-09-02

CX

Thank you for your feedback, although we do regret seeing that your Series 4 Smart Oven is not providing you with everything that you need. We can certainly understand your frustration if you're finding the panel to be difficult to read, and that the manual has not made using it any clearer. We recommend speaking to our Customer Support team so that they can look into this with you and advise as best they can. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6428mLFx0 ^DB at Samsung Support

Seri
5 (9,999)

2025-01-12

5 (9,999)
Brilliant oven. Does everything perfect with the heat being even all around the oven and whilst use the dual cook feature. SMART THINGS capability makes for easy use via you phone. Probably looking at adding more Samsung appliances in the future with the Smart Things on.
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I recommended this product.
Helpful?
Originally posted on Single Oven Series 4 Dual Cook 76L(NV7B44205AS_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-14

CX

Thank you for letting us know how impressed you are with your new oven, Seri! With its sleek, modern design, SmartThings connectivity, reliable performance and user-friendly controls, it's no wonder you're so pleased! If you would like advice on future purchases, please do not hesitate to get in touch with our experts! You can find all our contact methods and their operating hours here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung Support

Dcub
4 (9,999)

2024-06-25

4 (9,999)
Great oven with great smart features, fairly silent and efficient cooking. The only reason why it’s not 5 stars is due to the lack of hard wired cable and explanation that is not included (seems to be included in the hard wired Hobs), as well as the lack of explanation of the modes on the physical user manual, the online manual has more explanations and some seem to be missing with the Smart things App Overall great appliance with great design, I have not tried the Pyrolitic mode yet though!
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B41307AS Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B41307AS_U4)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-06-26

Samsung UK Reviews Team

Thank you for sharing with us this in-depth review about your new Series 4 Smart Oven with Pyrolytic Cleaning. We are pleased to read that you think this is a great appliance overall with its superb design, enhanced smart features, efficient performance and quiet operation. Still, we appreciate that you can see some room for improvement, as you would have preferred for the product to come with more informative documentation, specifically about how to use the SmartThings app, and about the fact that a hard-wired cable is not included. We also appreciate that you found the online User Manual of this product more useful, and, from our end, we will certainly make sure to take your feedback on board, so we can use it to address any area for improvement for an easier experience. ^CL at Samsung Support

Philippe69210
3 (9,999)

2025-03-12

3 (9,999)
Bon produit, pas de mode d'emploi. On reçoit avec le four un énorme manuel en quelque chose comme une vingtaine de langues qui nous dit que pour des raisons d'économie de papier on ne livre pas le manuel complet en français. Je déteste.
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Originally posted on Samsung France
Response from Samsung:
2025-03-14

Service clients Samsung

Bonjour Philippe69210, Merci de partager vos impressions sur notre produit. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. Vous pouvez consulter le guide de l'utilisateur de votre Four Série 4 Dual Cook sur : https://downloadcenter.samsung.com/content/UM/202411/20241105143222728/02._DG68-01413A-06_IB_FULL_NV7B4455JAB_U1_FR.pdf Découvrez également les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur : https://www.samsung.com/fr/apps/samsung-members/ Cordialement Charlie, Service clients Samsung

Generalhk
5 (9,999)

2024-05-16

5 (9,999)
Such a great looking oven! Used it for the first time and it cooked the food so evenly. We even bought a samsung 5 hob to because of how much we loved the oven. Comes with a 5 year warranty which gives peace of mind too!
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I recommended this product.
Helpful?
Originally posted on NV7B41403AS Series 4 Smart Oven with Catalytic Cleaning(NV7B41403AS_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-05-20

Samsung UK Reviews Team

Thank you for your glowing review! We're thrilled to see you love the sleek design of your new Smart Oven as well as the impressive cooking capabilities for getting the best meals each time! It's fantastic to read you've also paired this with our hob to create the ultimate cooking duo! Plus, with our extended warranty, you have the peace of mind of knowing you're covered for longer. ^AP at Samsung Support

Adrianna123
1 (9,999)

2026-01-06

1 (9,999)
After only three weeks of normal use, the enamel/paint coating began to chip, which is causing progressive damage to the oven. Both a replacement and a full refund have been refused!!!
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Helpful?
Originally posted on Bespoke Single Oven Series 4 Natural Steam 76L(NV7B41403AK_U4)

Features

3 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-01-08

CX

We're sorry to see that your Series 4 Oven has sustained damage, Adrianna. We use only the highest quality of materials when crafting our appliances, ensuring that they can withstand everyday usage. However, we cannot guarantee that they will remain damage free in all scenarios, we're afraid. Our warranty is repair based, so a repair would always be the first step, in cases where it is required. If you believe that your oven requires a repair, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're always here to help. ^SK at Samsung Support

JohnHn4
5 (9,999)

2025-08-10

London

5 (9,999)
Easy to install … simple buttons / functions. Seems to be very efficient. Warms up quickly. Eco function great as saves money & only uses top part of oven if only cooking with 1 tray
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I recommended this product.
Helpful?
Originally posted on Single Oven Series 4 Dual Cook 76L(NV7B44205AS_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2026-04-30

Samsung

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, John! ^LB at Samsung Support

Monkeytom
5 (9,999)

2024-01-14

Hampshire

5 (9,999)
Day one and loving it , can be controlled on a phone too....I can't believe I didn't buy it sooner. Although I wouldn't want to pay 800 for it, but maybe that's just me.
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I recommended this product.
Helpful?
Originally posted on Bespoke Single Oven Series 4 Dual Cook Flex™ 76L (NV7B45305AK_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MJayB
4 (9,999)

2024-12-16

Maldon

4 (9,999)
Is very good if you want to be cooking one thing, but still need to keep something else worm until the first thing is finished cooking.
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I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B45305AS Dual Cook Flex Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B45305AS_U4)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-01-04

CX

Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://spr.ly/6428vt7m2 ^LB at Samsung Support

Tiesun234
5 (9,999)

2025-10-16

5 (9,999)
Nice and value for money would recommend to anyone looking for.oven
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I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B4430ZAS Dual Cook Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B4430ZAS_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-17

CX

Thank you for the love and sharing your superb experience with us, your words put a smile on our face! Enjoy! ^LB at Samsung Support

Aurélieg
5 (9,999)

2023-09-17

Blois

5 (9,999)
Super four préchauffage en 5 minutes génial discret je recommande
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I recommended this product.
Originally posted on Samsung France

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-09-18

service clients Samsung

Bonjour Aurélieg Merci d'avoir pris le temps de partager votre avis. Nous sommes heureux que le produit vous convienne. À bientôt ! Sasha, service clients Samsung

Tv06
5 (9,999)

2023-11-12

Nantes

5 (9,999)
Superbe four pratique intelligent et surtout hyper silencieux
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I recommended this product.
Originally posted on Samsung France

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-11-13

Service clients Samsung

Bonjour, Nous sommes ravis de lire votre avis positif ! Votre satisfaction est notre priorité, et nous sommes enchantés que nos produits répondent à vos attentes. N'oubliez pas de profiter de l'application Samsung Members pour accéder aux conseils de la communauté Samsung, recevoir nos dernières newsletters et découvrir des offres exclusives sur une variété de produits : https://www.samsung.com/fr/apps/samsung-members/ Cordialement, Alex, Service Clients Samsung

Bluegirl
5 (9,999)

2025-12-11

5 (9,999)
Super produit, très fonctionnel et facile d’utilisation
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I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2025-12-15

Service clients Samsung

Bonjour Bluegirl, Merci beaucoup d'avoir choisi un produit Samsung ! Nous sommes enchantés de constater votre satisfaction à l'égard de notre Four Série 4 Dual Cook! N'hésitez pas à visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Charlie, Service clients Samsung

TM31
5 (9,999)

2025-12-21

5 (9,999)
Son designe
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I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2025-12-22

Service clients Samsung

Bonjour TM31, Merci beaucoup d'avoir choisi un produit Samsung ! Votre avis nous encourage à poursuivre nos efforts pour vous offrir une expérience exceptionnelle. Nous vous recommandons de visiter notre site pour découvrir les dernières nouveautés et complétez votre écosystème Samsung: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung

DaniDaniLondon
5 (9,999)

2024-11-12

London

5 (9,999)
Great oven Features are easy to use Fast pre heat works great too Connection to smart things is a great feature Only negative it only comes with 1 tray All black looks amazing too Cleans well with Pyrolytic assistance
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B41307AK Smart Oven with Pyrolytic Cleaning - Clean Black(NV7B41307AK_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-11-13

CX

Thanks for the fab feedback, Dani! We are thrilled to see that you're enjoying your brand new smart oven! With user-friendly controls, rapid heating, SmartThings connectivity and sleek design, there is so much to love! Plus, thanks to pyrolytic cleaner you can ensure your oven stays in perfect, clean condition for many years to come! We appreciate your feedback regarding the included accessories, and we'll be sure to take it into consideration during future development! ^CR at Samsung Support

Dorian78
5 (9,999)

2025-05-04

5 (9,999)
Le top
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I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2025-05-05

Service clients Samsung

Bonjour Dorian78, Votre retour positif est une source de motivation pour nous, merci infiniment ! Nous vous recommandons de visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

dustymil59
2 (9,999)

2023-01-28

Surrey

2 (9,999)
Neat looking and appears to be very clever. We have good eyesight but find out difficult to see the very dim markings on the black glass and to make matters worse, they don't illuminate, a massive oversight by Samsung.
Helpful?
Originally posted on Bespoke Single Oven Series 4 Natural Steam 76L(NV7B41403AK_U4)

Features

3 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2023-01-30

Samsung Support

We're pleased to see that you love the look and feel of your oven, and the many programme options available, but disappointed that you're struggling to see some of the markings on the glass. We appreciate your feedback regarding this, as it will help us improve for future designs! ^EM at Samsung Support

Rob77
3 (9,999)

2023-11-16

Cambridge

3 (9,999)
Useful oven with the dual feature. The over will also play a tune when it is pre-heated. Unfortunately it will repeat this up to 5 times while it is pre-heating, which is quite annoying. Hence the 3 stars.
Helpful?
Originally posted on Single Oven Series 4 Dual Cook 76L(NV7B44205AS_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
HPGO
1 (9,999)

2024-06-15

East Anglia

1 (9,999)
Do not buy this oven, we have purchased 2 of these and 1 has broken twice within 8 months. We had to wait 3 weeks to get it repaired at Christmas and now the oven will not heat up, who knows how long we will have to wait for it to be fixed at our expense due to having to take time off work while we wait for the repair. It is disappointing that the oven can’t be replaced as it is not even a year old. The shelves are designed poorly as you are unable to slide a baking tray on them due to the lip, you are not able to fit the shelves the other way as they do not go in the runners correctly. When in dual cook mode if you take out a tray it can cause the DC shelf to move which then turns the oven off. Customer support is extremely slow, cut off twice on the phone and then over an hour on the chat, Biggest regret of our new build is buying these Samsung ovens.
Helpful?
Originally posted on Samsung Series 4 NV7B4430ZAS Dual Cook Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B4430ZAS_U4)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-06-17

Samsung UK Reviews Team

We are sorry to read that you experienced an issue with one of your two Series 4 Smart Oven products, which was first repaired in winter. It is also our understanding that you are currently waiting for it to be fixed from our engineers a second time, due to the heating element not working, and that you are also not happy with the design of the shelves as well as with the functioning of this unit with Dual Cook Mode. We appreciate that this situation is not ideal, and while we understand you have already contacted our Home Appliances specialists for assistance; we recommend getting in touch with them again, and they will be able to offer you full support to reach the best outcome for you and your appliance as soon as possible. From our end, we will also make sure to pass this feedback along, so we can use it to improve our future products, technology and services. For future reference, you can contact our colleagues at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/64215fvQJ ^CL at Samsung Support

Laserkris
2 (9,999)

2024-01-15

Rugby, Warwickshire

2 (9,999)
Bought this because the dual oven seemed a really good idea. The oven works well, but I was very disappointed with the lack of accessories. Incredibly it only comes with one shelf and no grill pan! This isn't at all clear from the information on AO's or Samsung's websites. I complained to Samsung and they were totally unsympathetic. It is possible to buy another genuine shelf, but it will cost around £25. Samsung don't seem to make a dedicated grill pan and handle, like we are used to in the UK. Generic grill pans are available, but they are just that.
Helpful?
Originally posted on Single Oven Series 4 Dual Cook Flex™ 76L(NV7B45205AS_U4)

Features

2 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Naknak1991
4 (9,999)

2025-11-20

4 (9,999)
Looks nice inside and out works great 1 star removed for obly 1 rack and no rack for the tray but not a big deal as i had my other rack from previous oven
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B41307AK Smart Oven with Pyrolytic Cleaning - Clean Black(NV7B41307AK_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-11-21

CX

We’re delighted to hear that you’re happy and satisfied with your beautifully designed Samsung Series 4 Smart Oven, Nak. We also appreciate your feedback that an extra rack for the tray would have enhanced your experience even further. This is a great suggestion, and we’ll certainly pass it along to help us impress you even more with our future cooking appliances. In the meantime, we’re confident that this fantastic product will help you turn every meal into a feast! ^CL at Samsung Support

krimlo
4 (9,999)

2025-05-11

4 (9,999)
Fait très bien le job. prechauffage super rapide. La fonction deux compartiments distincts de chauffe est super. En revanche cela rend l'utilisation du four un peu compliquée (obligé de retirer, par exemple, la plaque de séparation si on veut utliser le four en entier). je ne recommande donc pas ce four à ceux qui veulent un four simple d'utilisation. Les fonctions connectées sont un peu inutiles mis à part les alertes sur smartphone. Domage que : - il manque une seconde grille. - la température courante du four ne soit pas affichée.
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2025-05-13

Service clients Samsung

Bonjour krimlo, Nous vous remercions d’avoir partagé votre avis. Nous notons vos remarques sur les fonctionnalités de notre produit. Nous regrettons que le produit ne vous ait pas apporté satisfaction. Nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation : https://www.samsung.com/fr/support/contact/ Cordialement Alex, Service clients Samsung

No pizza for me
1 (9,999)

2026-03-30

1 (9,999)
Oven itself is great, when it's working, but it's often not. I have had nothing but problems with this oven since purchase, requiring it to be repaired 5 times in 18 months. The PCB has been replaced every time and the same fault codes show every time. It's clearly a design flaw or something that isn't being diagnosed properly by Samsung. Each time I have had a warranty repair I have had to wait between one and two weeks for repair without an oven to use. Samsung say they will continue to repair the oven for the duration of the 5 year warranty but will not replace it, which is incredibly frustrating after sales service as every few months I have to suffer the inconvenience of not being able to cook for my family. Cannot recommend at all.
Helpful?
Originally posted on Samsung Series 4 NV7B45305AS Dual Cook Flex Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B45305AS_U4)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-04-03

CX

We’re very sorry to hear about your experience with your oven, especially having it repaired five times within eighteen months and still not having it replaced. We understand how frustrating this must be, particularly when it has impacted your ability to cook for your family. It sounds like you’ve experienced repeated issues with the PCB and recurring fault codes. We understand how challenging it is when a product does not perform as expected, even after multiple repairs, and we will ensure that your feedback is passed on to the relevant team for internal review. At Samsung, we are committed to providing high-quality products, and we regret that this has not met your expectations. Under the terms of the 5-year warranty, repairs are intended to resolve functional issues related to manufacturing or design faults. However, we understand that in some cases, repeated repairs may not fully resolve persistent problems. We recommend that you continue to stay in contact with us, so we can support you further with this matter. You can reach us via the link below, where you’ll find our contact details and operating times: http://www.samsung.com/uk/support/contact/ We sincerely appreciate your feedback, as it helps us improve our services for the future, and we hope to restore your confidence in us. ^HB at Samsung Support

Andrew1234
5 (9,999)

2023-09-14

Gloucestershire

5 (9,999)
Bought this to replace a Samsung BF641FST oven which lasted 13 years before dying, great design. This model has some draw backs. the touch pad is not backlit when oven activated, would have enhanced the ease of use greatly. The oven plays a melody loudly 3 times when the oven comes to temp, so you won't miss it The oven plays a different more urgent repeating melody when the timer runs down. This is both good, however a simple "beep-beep-beep" would have sufficed rather than a impression of Nokia 3310 ring tone. There are a number of modes to cook with and the turn-turn dial makes operating the unit very easy. It would have been nice to - Over-ride the default temperature or remember the last setting - Change the beeping melody to tuneful or basic - Give option to keep the internal light on with long press or other setting Have no comment on the self cleaning or steam modes
Helpful?
Originally posted on Bespoke Single Oven Series 4 Natural Steam 76L(NV7B41403AK_U4)

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Jon Lee
1 (9,999)

2023-03-02

Staines-Upon-Thames

1 (9,999)
It's ridiculous that this dual cook oven only comes with one wire rack so you cannot use both parts at the same time. Wouldn't have bought it had I known, feel cheated...
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Tijay75
5 (9,999)

2024-10-14

5 (9,999)
Le four présente bien, le noir satiné est très beau. L’écran tactile répond bien et la programmation est de mon point de vue assez simple. Il s’agit d’un four assez intuitif. Pouvoir cuisiner 2 plats différents à des températures et temps de cuissons différents en même est super pratique. La température est homogène dans le four et est très bien maintenue. L’application SmartThings est très pratique et permet d’utiliser des programmes prédéfinis pour des recettes disponibles sur l’application. Ce four est une très belle découverte.
Originally posted on Samsung France
Response from Samsung:
2024-10-15

Service clients Samsung

Bonjour Tijay75, Votre commentaire positif sur notre Four Dual Cook nous met le sourire aux lèvres ! Nous sommes ravis de savoir que ses performances répondent à vos attentes. Merci de faire partie de la Team Galaxy ! Nous vous recommandons de visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Sasha, Service clients Samsung

Magnusnasus
4 (9,999)

2024-11-02

4 (9,999)
My main concern is that the controls are not back lit. They are difficult to read but well laid out when you get used to them. We like the oven and it has been reliable so far and produces good results. All the features are impressive and the price was good.
Helpful?
Originally posted on NV7B43205AK Series 4 Smart Oven with Dual Cook(NV7B43205AK_U4)

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-11-03

CX

We're delighted to see that you are enjoying your Series 4 Smart Oven, Magnus! With so many impressive smart features, this oven helps you become a brilliant chef with ease. Thank you for your feedback regarding the lack of backlight, we will take this on board to inform the continuous improvement of our appliances. However, we are pleased that the design of the display has somewhat alleviated this for you. We're sure that this fabulous oven will continue to make cooking a breeze for years to come! ^SK at Samsung Support

Victor123
2 (9,999)

2026-07-27

London

2 (9,999)
I'm thinking of buying this oven but the customer service phone line is terrible. I had no idea its outsourced to the Philippines. Twenty years ago I bought a Samsung fridge freezer with a five year warranty, when it had problems Samsung used every excuse not to honour it so I had to dispose of an expensive fridge freezer. I thought surely things have improved by now so this morning I made the mistake of phoning the helpline, all I needed to know was do Samsung deliver to the kitchen or only the front door. The person had no idea but eventually found out Samsung use different couriers (men with white vans basically) so its just to the front door. I then asked for the difference between Series 4 and Series 5, for that I had to be put through to the technical helpline and the person there had no idea, they just said the 5 has more features, yes but what more features, eventually she said its only controlled by a mobile phone, so I can't control the cooker from the panel, no only from a phone. She was struggling so why have a technical line.
Helpful?
Originally posted on Single Oven Series 4 Dual Cook Flex™ 76L(NV7B45205AS_U4)

Features

2 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2026-07-28

Samsung

We're sorry to hear about your experience whilst speaking with our Support Teams, Victor. This isn't what we'd expect, and we appreciate your feedback, as we can use it to make any relevant improvements to the services we offer. To answer your questions, our delivery partners would indeed deliver the new oven to your kitchen for you, provided the access route is clear of obstruction. You can control both the Series 4 and the Series 5 Ovens from the display panel on the ovens without ever needing to use your phone. The main difference between the two ranges is how their physical control panels are styled: the Series 4 features a more traditional layout combining tactile, pop up dials with integrated touch sensors, whilst the Series 5 upgrades to a streamlined, modern layout utilising a 4.3" LCD display screen and touch sensitive panels. Both models are compatible with smartphone usage, and you can use the SmartThings app to preheat your oven or receive notifications, but it isn't a strict requirement to use the app for either model. Beyond the control panel, the main differences between the Samsung Series 4 and Series 5 Ovens lie in advanced cooking modes, physical design details, and pre-programmed features. We hope this information is helpful. ^EW at Samsung Support

BenJB1
1 (9,999)

2022-10-15

Birmingham, West Midlands

1 (9,999)
The dual flex door is poorly designed and doesn't allow for glass cleaning. The instruction manual says to use a tissue on a stick with some detergent. Never going to work. I returned the oven for the single door version which is great.
Helpful?
Originally posted on Bespoke Single Oven Series 4 Dual Cook Flex™ 76L (NV7B45305AK_U4)

Features

2 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Kash456
1 (9,999)

2023-11-04

1 (9,999)
Great oven while it worked but within a few short months it broke and Samsung have tried 3 times to repair it. I have a lot of Samsung products but my advice is don't invest in any cooking appliances from Samsung.
Helpful?
Originally posted on Single Oven Series 4 Dual Cook 76L(NV7B44205AS_U4)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-11-06

CX

This is not what we like to see, Kash, so thank you for bringing this to our attention. We do design all of our products to provide a lengthy and reliable service, so we can understand your frustration that this has not been your experience. While we're happy to see that our Customer Support team has endeavoured to resolve this issue, we would prefer to see that these efforts had been successful. It is good to see that you are a fan of our products overall, and we do hope that this experience does not discourage you from exploring any of our ranges again in the future. ^DB at Samsung Support

Oven Oven Oven
3 (9,999)

2024-12-22

UK

3 (9,999)
I like the product. The energy saving dual is a great feature. I find the divider very sensitive and is it is not properly aligned you get an error code.
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B45305AS Dual Cook Flex Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B45305AS_U4)

Features

4 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

4 (9,999)
Shaun762
1 (9,999)

2025-09-08

1 (9,999)
Keeps locking itself and turning itself off. Been repaired, had multiple faults. Under it's 1 year warranty, but no customer support.
Helpful?
Originally posted on Samsung Series 4 NV7B4430ZAS Dual Cook Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B4430ZAS_U4)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-08

CX

We are sorry to see you are facing issues with your Oven, Shaun! We do not expect our products to face issues like this, we can assure you that we are here to help get your oven working to perfection. We'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Megan007
1 (9,999)

2023-03-14

London

1 (9,999)
The oven is fabulous and love the dual cook mode, heats up fast etc. The problem i have is as per instructions I removed the side runners to use the self clean and they are impossible to put back in- i have spent over 90 min speaking to support, video calls etc and all they can do is look at the same useless manual. To get an engineer is chargable. But this is a design fault.
Helpful?
Originally posted on Bespoke Single Oven Series 4 Dual Cook Flex™ 76L (NV7B45305AK_U4)

Features

1 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-03-15

Samsung Support

Thank you for taking the time to share with us this review about your experience with the NV7B45305AK Series 4 Smart Oven with Dual Cook Flex, Megan. We are pleased to see that you think the oven is fabulous with its innovative Dual Cook modes and powerful cooking features. However, we are sorry to see that you are struggling to place the side runners back into the oven. Please follow this link where you will find useful video-guided instructions on how to place the side runners back into the oven in the easiest way: https://bit.ly/SamsungUK-HowToDetachAndAttachSideRunnersSamsungOven Although we appreciate you have already contacted our Support Teams about this, if you still need assistance, please don't hesitate to contact us again and we will be ready to offer you full support with this. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support

Villy123
5 (9,999)

2025-09-08

5 (9,999)
Have it for 2 days, still works. Don't think is wright to ask for review, when filling warranty registration
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B41307AS Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B41307AS_U4)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-13

CX

Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Jobovee
5 (9,999)

2025-07-03

5 (9,999)
Cooks food perfectly, looks superb with my new fitted kitchen, very easy install also.
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B41307AK Smart Oven with Pyrolytic Cleaning - Clean Black(NV7B41307AK_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2026-04-29

Samsung

Fantastic to see that you are having a five-star experience with your Oven! We’re sure that it will be wowing you for years to come! ^LB at Samsung Support

try666
5 (9,999)

2024-06-23

5 (9,999)
A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B41307AK Smart Oven with Pyrolytic Cleaning - Clean Black(NV7B41307AK_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-06-24

Samsung UK Reviews Team

Thank you for your glowing review! We're delighted to see you're loving everything your Smart Oven has to offer! ^AP at Samsung Support

Corin
1 (9,999)

2024-02-26

1 (9,999)
I don't recommend this because they did not provide the power cable with the oven, and the expert who is doing installation he told me that, because is not provided with the oven then the guarantee is useless, and also this information is not on the website before to buy, so read and think before to buy something without main important parts.
Helpful?
Originally posted on Samsung Series 4 NV7B4430ZAS Dual Cook Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B4430ZAS_U4)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-02-27

Samsung UK Reviews Team

Thank you for taking the time to share feedback on our Series 4 Smart Oven, Corin. We're sorry to learn the installation process didn't meet your expectations. As this model is a built-in product, it must be installed by a qualified technician. The installer is responsible for connecting the oven to the main power while observing the relevant safety regulations of your area. This is highlighted on Page 6 of the English section of the user manual, and you can also find further guidance on the required power connection on Page 7 here: https://spr.ly/6425nA93U We appreciate you're frustrated that you felt this wasn't made clear before your purchase, and we'll certainly look into this to improve the purchasing experience in the future. We'd like to reassure you that all our ovens come with a 24-month warranty from the date of purchase. Our team is here to support you and ensure that any issues related to the product or its installation are addressed promptly and appropriately. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6428nA93s ^AP at Samsung Support

sachsach
1 (9,999)

2024-05-26

1 (9,999)
Oven makes banging noise as soon as you turn it on. I bought it direct from Samsung hoping that if anything goes wrong I will have good customer service and they will sort any issues out without any problem. However, I can't believe the absolutely rubbish customer service from Samsung. They have been asking me to do tests, send videos, transferring me from one department to other while I am unable to cook food and I am forced to waste my time on calls and tests. This is not a fault that developed over time. It came on as soon as the oven was switched on for the first time. So, it's a faulty product and any other company would have sorted it straight away but not Samsung. Since it's a brand new product and came faulty, I would expect them to either send a replacement or send an engineer to look at and resolve. Order no. UK240406-22289799
Helpful?
Originally posted on Single Oven Series 4 Dual Cook Flex™ 76L(NV7B45205AS_U4)

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Andy878787
1 (9,999)

2025-07-29

Uk

1 (9,999)
Absolutely terrible oven. Less than 1 year old and takes forever for the grill to heat up to a mediocre temperature. Barely glowing at all and couldn’t toast a crumpet to saves its life. The war in the Middle East will be resolved quicker than this oven heats up. It also shuts off whenever the door is left open for more than 15 seconds. Connectivity to the app is embarrassingly poor. Buyer beware. Source: passionate cook with high IT knowledge.
Helpful?
Originally posted on Samsung Series 4 NV7B45305AS Dual Cook Flex Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B45305AS_U4)

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-07-30

CX

We are disheartened to see you are having issues with your Samsung Series 4 Dual Cook Flex Smart Oven with Pyrolytic Cleaning, Andy! We have some great troubleshooting steps which will help get your oven working to perfection. You can find this here: https://www.samsung.com/uk/support/home-appliances/troubleshooting-guide-for-samsung-built-in-oven/ We are confident that this will resolve any issue you are having, however, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

JDB1
1 (9,999)

2024-11-20

1 (9,999)
Appalling. The oven itself actually cooks well but the interface seems to have been designed by someone who has never cooked. As examples, the features panel is not backlit but the buttons are small and almost impossible to read without a backlight; the cooking process is viewed as if one is setting and running a computer programme; adjusting anything started, even temperature, is difficult and requires multiple clicks (what was wrong with a simple dial?); the light doesn’t stay on; the oven forgets the current time if it is turned off; the display flashes constantly if the divider is in place; there is nowhere to store the divider when not in use; heating stops once the timer ends and one needs to reset the programme; grill only operates if the door is shut; oven turns off if a door is left open too long when checking food; the oven emits endless irritating beeps in operation; etc.; etc. — I could go on and on, there is a litany of problems with the UI. It's a shame because the dual oven feature is a good idea in principle and the oven is effective but it is just so utterly hateful to use and hence live with. Also, why would a dual oven only come with one wire tray and no grill pan? Shockingly these fundamental elements of a cooker are considered to be optional extras and will require a separate purchase! Regret buying this device, so cannot possibly recommend.
Helpful?
Originally posted on NV7B43205AK Series 4 Smart Oven with Dual Cook(NV7B43205AK_U4)

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-11-21

CX

Thank you for taking the time to review the Series 4 Smart Oven. We pride ourselves on creating products that are easy and intuitive to use, and we regret to see this has not met your expectations on this occasion. Regarding the multiple issues that you mentioned, we would love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://spr.ly/6426sLR2y ^CH at Samsung Support

DelboyJ
4 (9,999)

2024-03-06

Berks

4 (9,999)
This is a very good oven. Features I like about it are :- * The dual cook feature is great. It is brilliant for cooking smaller dishes, and also for multiple dishes that require different temperatures. This feature alone is a reason to choose this oven, and is a reason to overlook the critical points below. * It heats up really quickly. It gets to temperature in no time. Things I do not like are mostly self inflicted by decisions of Samsung marketing. * The manual provided is absolutely useless - It comes with a "Simple Manual" which tells you how to install it, but not how to use it it or what the buttons do. There is a "Full" manual, but it is only available online. * There is no wire grid supplied for the drip tray. - The manual actually says when cooking items like sausages or bacon to cook the meat on the wire shelf with the tray below it so when you pull out the wire shelf to turn over the meat fat will drip all over the open door. I have never heard of an oven that did not supply a wire grid for the drip tray. This is not a budget oven so why be so parsimonious. * The Auto Cook function is pointless - When Auto Cook mode is selected turning the right hand knob causes a number to appear on the display. The user is then expected to remember the dish represented by that number and the duration and temperature that corresponds to that number. In the real world the user will have to print off a copy of the online manual and keep a copy next to the oven to look up what the numbers correspond to. Or more likely the user will try out Auto Cook once, realise it is simpler to just set the time and temperature manually, and then never use it again.
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B4430ZAS Dual Cook Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B4430ZAS_U4)

Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Tatie Vivi
4 (9,999)

2024-09-01

4 (9,999)
Four très bien, achat récent donc je n ai pas encore utilisé toutes les fonctions...comme beaucoup je déplore le manque de notice écrite avec...un peu de mal avec l utilisation du minuteur . Samsung pourrait également préciser qu ilny à une prise avec le four car ayant un ancien modèle auparavant je n avais pas de prise et je n ai pu bénéficier de la mise en route prévue à cause de ce manque d info..
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-09-02

Service clients Samsung

Bonjour Tatie Vivi, Nous sommes désolés d'apprendre que votre expérience n'a pas été aussi satisfaisante que nous l'aurions souhaité. Nous souhaitons vous apporter notre assistance pour surmonter les difficultés spécifiques que vous avez rencontrées. Nous partageons avec vous le lien vers le manuel de l'utilisation disponible sur notre site pour votre Four Série 4 Dual Cook : https://downloadcenter.samsung.com/content/UM/202405/20240510142227083/O_02._NV7B4455JAB_DG68-01413A-05_FR.pdf Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ Retrouvez les nouveautés de l'année sur notre site Samsung : https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung

FIKL
5 (9,999)

2024-02-20

Valognes

5 (9,999)
Premièrement, la fonctionnalité Dual Cook est super. On en a pas encore profité mais franchement ça permet de gérer deux cuissons en même temps et c'est top. Mais ce qui nous a le plus choqué c'est la rapidité de préchauffage, qui peut importe la température est très rapide !! Le seul point faible est qu'il répète le son pour prévenir que c'est terminé plusieurs fois
I recommended this product.
Originally posted on Samsung France

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-02-21

Service clients Samsung

Bonjour FIKL, Merci beaucoup ! Nous sommes ravis que vous appréciiez notre produit ! Pour couper le signal sonore de l’appareil, appuyez sur les touches < ou sur > (Diminuer/Augmenter) en même temps. Pour réactiver le signal sonore de l'appareil, appuyez à nouveau sur les touches < ou sur > (Diminuer/ Augmenter) en même temps. Retrouvez plein de conseils de la communauté Samsung, ainsi que des offres exclusives sur l'application Samsung Members : https://www.samsung.com/fr/apps/samsung-members/ Cordialement Alex, Service clients Samsung

RubiconCSL
4 (9,999)

2024-11-07

4 (9,999)
Very early days yet, but seems to be a great oven. Loving gadgets, as I do, I like the SmartThings app. But, for my wife (who hates tech), the dials are just as easy to use. The blue interior looks stunning and I like the embedded silver particles, which are apparently for its antibacterial properties. As I said, we've only had it a week, but very happy so far.
I recommended this product.
Helpful?
Originally posted on Single Oven Series 4 Dual Cook Flex™ 76L(NV7B45205AS_U4)

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
teddyg
4 (9,999)

2025-12-10

4 (9,999)
So far the over looks sleek and cooks well! I'm dissapointed you can't manually pre-heat the oven from the Smart Things app as that's one of the main reasons we purchased the oven - didn't realise this feature is disabled for safety use. All other features are amazing like the 3 second light, and the sliding oven trays which just feel and look sleek.
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B4430ZAS Dual Cook Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B4430ZAS_U4)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-12-10

CX

Thank you for taking time to leave a review for your Smart Oven! With the sleek design and epic performance, you'll love this stellar appliance for years to come! For your safety, certain features like this will be disabled. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future! ^LB at Samsung Support

mSXB
5 (9,999)

2024-08-07

5 (9,999)
Depuis que j’ai intégré le Four de Samsung dans ma cuisine, ma façon de cuisiner a été transformée. La fonction Dual Cook a complètement changé ma façon de cuisiner. Elle me permet de préparer un rôti succulent et des légumes parfaitement rôtis en même temps, sans mélanger les saveurs. C’est comme si j’avais deux fours en un ! La grosse capacité est plus que suffisante pour mes grands repas de famille, et je suis toujours impressionné par la technologie sous vide qui donne à mes plats une texture et une saveur incomparables. En parlant de nettoyage, la fonction pyrolytique est un rêve devenu réalité. Fini les heures passées à récurer le four, une simple pression sur un bouton et il se nettoie tout seul, ne laissant qu’un peu de cendre à essuyer. Ce four n’est pas seulement un appareil : c’est le cœur de ma cuisine, et chaque repas que j’y prépare est une nouvelle aventure culinaire. Je ne pourrais pas être plus heureux de mon choix.
Originally posted on Samsung France
Response from Samsung:
2024-08-08

Service Clients Samsung

Bonjour, Nous sommes ravis de lire que le four Samsung a révolutionné votre expérience culinaire ! La fonction Dual Cook est en effet conçue pour offrir une flexibilité. C’est formidable de savoir qu’elle répond parfaitement à vos besoins lors de grands repas de famille. La capacité généreuse et la technologie sous vide semblent avoir été des atouts majeurs pour vous. Quant à la fonction pyrolytique, nous sommes heureux qu'elle rende le nettoyage aussi facile et sans tracas ! Merci infiniment pour votre retour détaillé et enthousiaste. Votre satisfaction est notre plus grande récompense. Cordialement, Morgan, service clients Samsung

Yoshi_95
4 (9,999)

2024-03-04

Boisemont

4 (9,999)
Four facile à installer et à exploiter via l application. Par contre j ai eu un peu de mal à le prendre en main en mode manuel. Après quelques recherches la prise en main manuel est chose aisé. J ai énormément apprécié le principe de separer enn2 le four avec 2 cuissons différentes avec le séparateur et le rail télescopique aussi.
I recommended this product.
Originally posted on Samsung France

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-03-06

Service clients Samsung

Bonjour Yoshi_95, Merci pour le partage de votre avis ! Nous sommes ravis de constater que vous êtes entièrement satisfait de votre produit. N'hésitez pas à consulter les modes d'emploi pour une bonne utilisation de votre four : https://www.samsung.com/fr/support/model/NV7B4430ZAB/U1/#downloads Pour accéder aux conseils de la communauté Samsung, recevoir nos newsletters et bénéficier d'offres exclusives, téléchargez l'application Samsung Members dès maintenant : https://www.samsung.com/fr/apps/samsung-members/ Cordialement Alex, Service clients Samsung

M007
5 (9,999)

2024-08-07

5 (9,999)
Beau four ! Il s'adapte parfaitement à ma cuisine. Il est design et élégant. Et vous n'avez pas besoin de le laver. Le four se nettoie tout seul. La pyrolyse est parfaite. C'est la première fois que j'occupe une telle fonction et j'en suis ravi. Le sous vide permet de cuire parfaitement la viande. C'est juteux et délicieux.
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-08-08

Service clients Samsung

Bonjour M007, Merci d'avoir partagé votre avis ! Nous sommes ravis de savoir que votre produit vous apporte entière satisfaction. N'hésitez pas à visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

Anaa
3 (9,999)

2025-04-20

3 (9,999)
I was very excited to get this oven. It has nice design and was easy to install. I bought it mainly to use the dual cook mode and be able to save energy when cooking only on one of the levels. However, the products doesn't work as planned. Looking to get the service to sort out the problems. Quite disappointed.
Helpful?
Originally posted on Single Oven Series 4 Dual Cook 76L(NV7B44205AS_U4)

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-04-20

CX

Thank you for taking the time to review the Series 4 Dual Cook Oven, Anaa. We pride ourselves on creating appliances that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. We'd love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

OMW1985
5 (9,999)

2024-08-07

UK

5 (9,999)
Moved over from a popular german branded oven to this and couldn't be happier. So much more functionality, I find it easier to use and I love the split oven feature. I have usually had Samsung phones and tablets as well as their fridges, so good to know they are carrying through with the quality on ovens as well.
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B4355VAK Dual Cook Flex Smart Oven with Pyrolytic Clean & Soft Close Door - Clean Black(NV7B4355VAK_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-08-10

CX

We are delighted to see that you have rated your new and incredible Series 4 Smart Oven five full stars. You made an excellent choice with this brilliant piece of technology, which isn't just incredibly easy to use thanks to its user-friendly controls and full SmartThings support; but it also comes with lots of useful features and functions, which are perfect to turn every meal into a masterpiece, as well as with the flexible and efficient Dual Cook Flex. You can always trust Samsung to enjoy top-quality products across every range, designed to make your life easier and happier! ^CL at Samsung Support

Jonathan 77
3 (9,999)

2024-09-22

3 (9,999)
Gros soucis de connexion smart things Obligé de désinstaller et réinstaller à plusieurs reprise en 15 jours. J’avais le modèle précédant en dual cook flex et je remarque que je dois cuire toutes mes préparations 10 min de plus avec le même programme. Je reste donc perplexe sur les performances de ce four
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-09-23

Service clients Samsung

Bonjour Jonathan 77, Nous vous remercions d’avoir partagé votre avis. Nous regrettons le dysfonctionnement que vous avez rencontré avec notre Four Série 4 Dual Cook. Nous souhaitons vous apporter notre assistance pour surmonter les difficultés spécifiques que vous avez rencontrées. Nous partageons avec vous quelques conseils afin de connecter correctement votre appareil à l'application SmartThings : 1. Assurez-vous que votre appareil électroménager et votre réseau Wi-Fi sont allumés. 2. Lancez SmartThings, appuyez sur l’icône Plus puis sur « Appareil ». Lancez SmartThing, appuyez sur l’icône Plus puis sur Appareil 3. Sélectionnez « Four » puis « Four LCD ». Sélectionnez Four puis Four LCD 4. Appuyez sur « Début ». 5. Choisissez le lieu puis la pièce de votre choix et confirmez en appuyant sur Suivant, en bas à droite de votre écran. Choisissez le lieu puis la pièce de votre choix et confirmez en appuyant sur Suivant 6. Sur l’écran de votre four, allez dans Paramètres > Connexion > Connexion facile > confirmez en appuyant sur CONNEXION. Vous trouverez sur ce lien toutes les manipulations à effectuer : https://www.samsung.com/fr/support/home-appliances/comment-connecter-mon-four-a-smartthings/ Si ces conseils ne résolvent pas le problème, nous vous recommandons de contacter notre service clientèle sur https://www.samsung.com/fr/support/contact afin que nous puissions examiner plus en détail votre situation et trouver une solution adaptée. Retrouvez les nouveautés de l'année sur notre site Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

M079695
5 (9,999)

2026-02-01

5 (9,999)
ce qui est intéressant dans ce four c'est qu'il a deux compartiments à température différente ce qui me permet de chauffer un plat et un dessert par exemple. Attention: Les livreurs lors de l'installation non pas a toucher aux branchement électrique autre que le branchement sur une prise Classique.
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2026-02-03

Service clients Samsung

Bonjour M079695, Nous sommes ravis que notre Four Série 4 Dual Cook vous apporte entière satisfaction, merci pour votre retour ! N'oubliez pas de profiter des dernière nouveautés de cette année en vous connectant sur notre site Samsung: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung

Poupette58
5 (9,999)

2024-08-04

5 (9,999)
Four au top : j'avais déjà un double cavité Samasung avant mais celui-ci a beaucoup plus de fonctionnalités. Préchauffage rapide, température et temps de chauffe ok par rapport aux recettes (ce qui n'était pas le cas avec mon précédent) Pas encore testé toutes les fonctionnalités
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-08-04

Service Clients Samsung

Bonjour, Merci beaucoup pour votre retour positif sur votre nouveau four Samsung ! Nous sommes ravis d'apprendre qu'il répond à vos attentes avec ses nouvelles fonctionnalités, son préchauffage rapide, et sa précision en termes de température et de temps de chauffe. Encore merci pour votre confiance et votre achat. Cordialement, Yael, Service Clients Samsung

Stefcat69
4 (9,999)

2023-09-10

LYON

4 (9,999)
Le four est très pratique avec ces deux "mini" four indépendant pouvant gérer 2 cuissons en même temps, salée et/ou sucrée à des températures différentes. Le seul bémol est le manque de notice d'utilisation avec le four, mais elle se trouve facilement sur le site samsung.
I recommended this product.
Originally posted on Samsung France

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2023-09-11

service clients Samsung.

Bonjour Merci d'avoir pris le temps de partager votre avis. En effet, nous mettons à disposition des astuces et conseils d'utilisation sur notre site : https://www.samsung.com/fr/support/model/NV7B4420ZAS/U1/ Nous restons également à disposition via téléphone ou LiveChat. Camille, service clients Samsung.

Sair
4 (9,999)

2024-12-30

York

4 (9,999)
Really useful for when you have things needed different times or temperatures. But usually use as a single large oven. Only down side is if you wiggle the divider or put a shelf on that section, if the button/sensor is touched the oven goes off and clears the timer too.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-01-15

CX

Thank you for your feedback, Sair. We are pleased to see that this incredible oven has given you that five-star feeling! Thanks to Dual Cook capabilities you can split your oven and provide different temperatures to different dishes, ensuring everything is cooked perfectly! We appreciate your feedback regarding the divider, and will ensure your insight is taken on board. If you would like to speak to our Home Appliance Experts, please do not hesitate to get in touch. All our contact methods and operating hours can be found here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung Support

LiseD
5 (9,999)

2023-06-26

Poitiers

5 (9,999)
Je suis pleinement satisfaite de mon four qui préchauffe en moins de 5 minutes ! Les deux cavités de cuisson sont très pratiques et niveau gain d'énergie, ce n'est pas négligeable. Je le recommande à 100% tant pour l'esthétisme que pour sa qualité de cuisson.
I recommended this product.
Originally posted on Samsung France

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-06-27

service clients Samsung

Bonjour LiseD Merci beaucoup d’avoir partagé votre expérience suite à l’achat d’un appareil Samsung. Nous sommes ravis que le produit convienne à vos besoins ! N'oubliez pas de télécharger l’application Samsung Members pour retrouver les conseils de la communauté Samsung, recevoir les dernières newsletters et des offres exclusives sur différents produits : https://www.samsung.com/fr/apps/samsung-members/ A très vite, Sasha, service clients Samsung

Charles123
5 (9,999)

2024-08-07

5 (9,999)
Je suis l'utilisateur depuis 2 mois, je suis très content de produit. J'aime bien le désign élégant qui va bien dans ma cuisine moderne . Le four est très fonctionnel et a beaucoup de modes pratique .La pâtisserie est devenue facile pour moi
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-08-08

Service Clients Samsung

Bonjour, Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous êtes satisfait de votre four Samsung. Il est toujours gratifiant de savoir que nos produits non seulement s'intègrent bien dans votre cuisine moderne, mais rendent également la pâtisserie plus facile et agréable. Cordialement, Yael, Service Clients Samsung

Rick b
5 (9,999)

2024-09-11

Bradford

5 (9,999)
Love the splitting of the oven to 2 separate sections saves money only heating smaller section like an air fryer, but it does air fryer steamer tells you when finished on me Samsung tv really nice bit of kit complete with 5 year warranty
I recommended this product.
Helpful?
Originally posted on Single Oven Series 4 Dual Cook 76L(NV7B44205AS_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-09-23

CX

Thank you, Rick, for your awesome feedback! We are thrilled to see how impressed you are with the Dual Cook features of your new oven, allowing you to save on energy and improve the overall functionality! Plus with SmartThings connectivity you can get useful notification for all your cooking! ^CR at Samsung Support

Fuzzduck
4 (9,999)

2025-06-04

4 (9,999)
Loving the looks ,so far so good,only issues finger prints,and no where to store the large dual cook diverter tray not a lot thinking went in to that☹️☹️ manual is not the best and as to be download ,time will tell only just be fitted..
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B45305AS Dual Cook Flex Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B45305AS_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-06-04

CX

Great to see that you're having a positive experience with your stylish Series 4 Oven! When it comes to fingerprints, with a clean cloth, we can assure you that the stunning finish of this appliance will be easily restored. It's a shame that you haven't found anywhere to store the Dual Cook tray, as when in use, or when the oven isn't being used at all, this slots into the appliance perfectly. We will take your feedback regarding the manual onboard, to inform the continuous improvement of our offerings. With further use, we're certain that you will thoroughly enjoy this fantastic oven! ^SK at Samsung Support

cestdom
1 (9,999)

2023-10-19

Chelles

1 (9,999)
Jai un four dual de deux ans qui se met en route tout seul ,la température change sans arrêt ,il suffit daller sur internet pour voir que tout le monde a le même problème et aucune réaction de Samsung pour se défaut grave et dangereux.
Originally posted on Samsung France

Features

1 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-10-20

Service clients Samsung

Bonjour cestdom, Nous sommes navrés pour cette situation. Votre avis compte pour nous, et nous aimerions trouver une solution afin que vous puissiez vivre une expérience positive avec nos produits. Nous vous invitons à prendre contact avec l’un de nos collaborateurs qui sera en mesure de trouver une solution adaptée à votre situation : https://www.samsung.com/fr/support/contact/ Nous restons à disposition, Sasha, service clients Samsung

Bananas
In-store tester review
5 (9,999)

2025-03-11

5 (9,999)
A standout choice for those seeking a harmonious blend of style, performance, and innovation. Minor improvements could enhance durability, but its strengths in versatility, efficiency, and connectivity make it a worthwhile investment.
I recommended this product.
Helpful?
Originally posted on Samsung Series 4 NV7B45305AS Dual Cook Flex Smart Oven with Pyrolytic Cleaning - Stainless Steel(NV7B45305AS_U4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-03-24

CX

There's plenty of versatility packed into your Series4 Dual Cook Oven, so making diverse and dynamic meals will become so much easier. It's as effortlessly stylish as it is intelligent, and will compliment the overall look of any home. We're happy to take on board your comments about its durability, so that we can keep on improving everything that we release. ^DB at Samsung Support

alpine69
5 (9,999)

2024-03-24

5 (9,999)
four très bien cuisson au top malgré que certaines personnes disait du mal de ce four faut bien apprendre à le connaître avant de mettre des mauvais avis je suis content et le découvre de jour en jour je le recommande merci Samsung
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-03-25

Service clients Samsung

Bonjour alpine69, Votre recommandation est une marque de confiance qui nous honore, merci ! Découvrez les conseils et astuces de la communauté Samsung ainsi que des offres spéciales sur l'application Samsung Members : https://www.samsung.com/fr/apps/samsung-members/ Cordialement Charlie, Service clients Samsung

AnRi
4 (9,999)

2025-10-05

4 (9,999)
Ce four est légèrement différent du précédent. Il sonne plusieurs fois dès que la température est atteinte. Une seule fois suffirait à mon avis.Le tableau de commande est trop sombre et je dois allumer ma cuisine pour le programmer.
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2025-10-10

Service clients Samsung

Bonjour AnRi, Merci beaucoup d'avoir choisi un produit Samsung ! Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Nous sommes déterminés à nous améliorer et espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Retrouvez les nouveautés de l'année sur notre site Samsung: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

Bijou24291
5 (9,999)

2025-11-24

5 (9,999)
Ravi du four, j’ai l’impression d’être un enfant devant son jouet lol. Je vous le recommande, surtout la fonction que tu peux lancer à distance ton four en ayant une alerte sur ton tel quand le temps est écoulé, c'est un plus
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2025-11-26

Service clients Samsung

Bonjour Bijou24291, Votre commentaire positif sur notre Four Série 4 Dual Cook nous met le sourire aux lèvres! Nous sommes ravis de savoir que ses performances répondent à vos attentes. Merci de faire partie de la Team Galaxy! Connectez-vous sur notre site pour profiter de nos dernières offres et complétez votre écosystème Samsung: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Charlie, Service clients Samsung

Romeoalpha69
1 (9,999)

2025-09-01

1 (9,999)
Après 2 ans d'utilisation, produit compliqué à utiliser, pour programmer une minuterie il faut appuyer sur une multitude de bouton. Le dualcook fonctionne mal, on est loin du résultat lorsqu'on souhaite faire cuire 2 plats...
Originally posted on Samsung France
Response from Samsung:
2025-09-02

Service clients Samsung

Bonjour Romeoalpha69, Nous notons vos remarques sur les fonctionnalités de notre Four Série 4 Dual Cook. Nous regrettons que le produit ne vous ait pas apporté satisfaction. Pour vous aider dans la prise en main de votre appareil, nous partageons avec vous le lien vers le guide de l'utilisateur disponible sur: https://downloadcenter.samsung.com/content/UM/202502/20250220091404239/O_11._DG68_01413C_04_IB_FULL_NV7B44205AS_U3_FR.pdf Découvrez également les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur: https://www.samsung.com/fr/apps/samsung-members/ Si ces conseils ne résolvent pas le problème, nous vous recommandons de contacter notre service clientèle sur https://www.samsung.com/fr/support/contact afin que nous puissions examiner plus en détail votre situation et trouver une solution adaptée. Nous restons à votre disposition. Cordialement Charlie, Service clients Samsung

Bimmer
4 (9,999)

2025-11-17

4 (9,999)
Ce four répond à nos attentes et est conforme au descriptif. De pouvoir ne se servir que de la moitié du compartiment fait gagner beaucoup de temps et donc de l'électricité. L'application SmartThings est très pratique aussi.
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2025-11-18

Service clients Samsung

Bonjour Bimmer, Merci infiniment pour vos retours positifs sur notre Four Série 4 Dual Cook! Nous sommes ravis de savoir que vous appréciez ses fonctionnalités. Connectez-vous sur notre site pour profiter de nos dernières offres et complétez votre écosystème Samsung: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Charlie, Service clients Samsung

Schubby
5 (9,999)

2024-01-09

Angers

5 (9,999)
Vraiment très content d'avoir le dual cook c'est vraiment très pratique au quotidien. J'aime beaucoup la simplicité d'utilisation parce que souvent les four ont trop de menu, là c'est simple, efficace, tout ce que j'aime !!
I recommended this product.
Originally posted on Samsung France

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-01-10

Service Clients Samsung

Bonjour, Nous sommes ravis d'apprendre que vous êtes vraiment très content d'avoir le Dual Cook de Samsung et que vous trouvez cette fonctionnalité très pratique au quotidien. Merci de choisir Samsung et de partager votre satisfaction avec nous. N'oubliez pas de télécharger l’application Samsung Members pour retrouver les conseils de la communauté Samsung, recevoir les dernières newsletters et des offres exclusives sur différents produits : https://www.samsung.com/fr/apps/samsung-members/ A très vite, Yael, service clients Samsung

philidomin
5 (9,999)

2024-10-14

5 (9,999)
Les deux cavités sont applicables pour préparer plus plats en même temps, sans oublier la commande du four par wifi grâce à l'application Smart Things ce qui permet de contrôler les cuissons ailleurs que dans la cuisine.
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-10-15

Service clients Samsung

Bonjour philidomin, Nous sommes comblés de savoir que vous appréciez notre Four Série 4 Dual Cook, merci beaucoup ! Nous espérons que votre expérience avec ce dernier continuera à vous apporter satisfaction. Visitez notre site Samsung pour découvrir les dernières nouveautés de cette année : https://www.samsung.com/fr/ Cordialement Sasha, Service clients Samsung

Romeoalpha
1 (9,999)

2023-11-21

Lyon

1 (9,999)
Après plusieurs essais le Dual cook ne fonctionne pas, cette fonction ne tient pas ses promesses. Les sons émis par le four lors de l'atteinte de la température ou à la fin de la minuterie sont extrêmement agaçants...
Originally posted on Samsung France

Features

1 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-11-22

Service Clients Samsung

Bonjour Romeoalpha, Nous sommes désolés que vous ayez rencontré des problèmes avec notre produit. Nous vous invitons à prendre connaissance des conditions de garanties de votre appareil sur notre page : https://www.samsung.com/fr/support/warranty/ Plus de 70 centres de service agréés Samsung en France sont là pour vous aider. Ils sont tous parfaitement formés et utilisent des pièces Samsung d’origine pour chaque réparation. Vous pouvez retrouver la liste sur ce lien : https://www.samsung.com/fr/support/service-centre/ Nous restons à disposition, Alex, service clients Samsung

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18.05.2026

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*25.3% energy savings based on internal testing on Series 5 NV7B5675LAK, upper vs. whole compartment for small cake baking at convection 165℃ (IEC-60350)

**Available on certain models, by redemption within 90 days.

***Requires SmartThings App available on Android and iOS devices. An internet connection is required.