Galaxy A16 5G

SM-A166BZADEUB

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Immersive viewing with a vivid 6.7" display

Dive into your favourite content with the stunning clarity and vibrant colours of Galaxy A16 5G's FHD+ Super AMOLED display. The expansive 6.7-inch screen with minimised bezels brings every moment to life.

*Images simulated for illustrative purposes.**Measured diagonally, the screen size is 6.7" in the full rectangle and 6.5" accounting for the rounded corners. Actual viewable area is less due to the rounded corners and the camera cutout.

See the Highlights

Multi-cameras. Multiple possibilities

Stay on top of your game with a powered-up processor

Immersive viewing with a vivid 6.7" display

Built to last with 6x OS upgrades

Reduced in thickness, elevated in style

Slimmed down to just 7.9mm in thickness, Galaxy A16 5G slips right into your hand, pocket and daily life. Available in Blue Black, Light Grey and Light Green, it combines elegant design with enhanced portability.

*Colour availability may vary by country, region or carrier.

Multi-cameras. Multiple possibilities

Capture everyday moments like a pro

Take high-quality shots of your everyday life with advanced camera features. Capture memories vividly with a 50MP Main Camera, take clear selfies with a 13MP Front Camera to make each moment shine.

*Images simulated for illustrative purposes.

Ultra-fast connection at the speed of 5G

Stay ahead with the blazing speed of 5G. Whether you're streaming, gaming or sharing on the go, Galaxy A16 5G delivers ultra-fast connectivity you can rely on. Enjoy smooth video calls, responsive gameplay and seamless downloads — all thanks to high-speed 5G technology.

*Requires optimal 5G connection. 5G network availability and actual speed may vary depending on country, region, network provider and user environment.

Stay on top of your game with a powered-up processor

With the upgraded 2.4GHz CPU, you can power through your foes fast and stream your favorite show without missing a beat.

*Memory/storage options and availability may vary by country, region or carrier. Available memory/storage capacity is subject to preloaded software.**Image simulated for illustrative purposes.

Reliable protection for daily life

Now, thanks to IP54 protection, you can go about your day with peace of mind. This added durability means it can handle the little surprises of your day, so you can stay focused on what's important.

*Image simulated for illustrative purposes.**Galaxy A16 5G is rated as IP54. Based on lab test conditions, the device is sprayed by 10 liters of fresh water per minute for 5 minutes at all angles. Not advised for beach or pool use. Water and dust resistance of device is not permanent and may diminish over time due to normal wear and tear.

*Image simulated for illustrative purposes.**Galaxy A16 5G is rated as IP54. Based on lab test conditions, the device is sprayed by 10 liters of fresh water per minute for 5 minutes at all angles. Not advised for beach or pool use. Water and dust resistance of device is not permanent and may diminish over time due to normal wear and tear.

Built to last with 6x OS upgrades

Offered with up to 6 generations of OS upgrades and 6 years of security maintenance, your Galaxy A16 5G stays up-to-date for long.

*Image simulated for illustrative purposes.**The OS upgrade and security update policies specified above are subject to change.

*Image simulated for illustrative purposes.**The OS upgrade and security update policies specified above are subject to change.

Power up fast, stay powered long

Enjoy what you love without worrying about battery life—the 5,000mAh battery keeps Galaxy A16 5G running strong on a single charge. Plus with Super Fast Charging, it's back in action quickly.

*Image simulated for illustrative purposes.**The Wall Charger for Super Fast Charging (25W) is sold separately.***The typical capacity has been tested under third-party laboratory conditions. The typical capacity is the estimated average capacity considering the deviation in battery capacity among the battery samples tested under the IEC 61960 standard. The rated capacity is 4860 mAh. Actual battery life may vary depending on network environment, usage, and other factors.

Built to keep your passwords safe

Samsung Knox Vault is like a safe within a safe, physically isolating PINS, passwords and other private info so hackers can’t gain access.

*Image simulated for illustrative purposes.**Security features or hardware/software architecture of Samsung Knox Vault on Samsung Galaxy A series smartphones may differ from those on Samsung Galaxy flagship devices including S series, Z series, S FE series smartphones and Tab S series tablets launched from 2021 onwards.***Availability of Samsung Knox Vault may vary depending on the device model.

*Image simulated for illustrative purposes.**Security features or hardware/software architecture of Samsung Knox Vault on Samsung Galaxy A series smartphones may differ from those on Samsung Galaxy flagship devices including S series, Z series, S FE series smartphones and Tab S series tablets launched from 2021 onwards.***Availability of Samsung Knox Vault may vary depending on the device model.

Samsung Galaxy Experience

A smartphone displaying a data transfer process. Around the phone are colorful app icons and a Smart Switch logo.

Smart Switch

Easily transfer data to your new Samsung Galaxy from different devices.

Learn more
The left phone's screen lists files and contacts available for sharing, while the right phone displays a notification for an incoming 'Quick Share' transfer with a preview of shared images, Quick Share icon in the center.

Quick Share

Sharing files is a breeze with Quick Share. It’s fast, easy, and secure.

Learn more
A smartphone seen from the front with the setting on the lock screen being changed. Live translate, an alarm, a weather widget and a color palette options.

One UI

One UI 6.1 lets you run things effortlessly just how you like it. It’s all about personalising your everyday experiences.

Learn more
*Actual UI may be different. Image simulated for illustrative purposes.**For more information on Smart Switch and Quick Share, visit their feature service landing pages on Samsung.com.***Available on devices with One UI 2.1 or above, with Android Q OS version or higher installed. Bluetooth Low Energy and Wi-Fi connection are both required for Quick Share. Supports Galaxy Books, including Qualcomm-based PCs released in 2020 and later, and Windows PCs with Intel Bluetooth/Wi-Fi from other manufacturers. (OS: Windows 10 2004 version or higher, Bluetooth driver: Intel 22.50.02 or higher, Wi-Fi driver: Intel 22.50.07 or higher). Number of devices Quick Share can share to at the same time may vary depending on the Wi-Fi chip hardware of the sharing device. Actual speed may vary depending on device, network condition and user environment. The transferable type, number, capacity and expiry date of files, as well as the number of simultaneous file shares in Private Share may be limited.****Available functions may vary depending on the device, country, region, carrier or the version of One UI.

Specifications

  • Processor

    2.4GHz, 2GHz

  • Weight (g)

    200

  • CPU Speed

    2.4GHz, 2GHz

  • CPU Type

    Octa-Core

  • Size (Main_Display)

    169.1mm (6.7" full rectangle) / 164.5mm (6.5" rounded corners)

  • Resolution (Main Display)

    1080 x 2340 (FHD+)

  • Technology (Main Display)

    Super AMOLED

  • Colour Depth (Main Display)

    16M

  • Max Refresh Rate (Main Display)

    90 Hz

  • Rear Camera - Resolution (Multiple)

    50.0 MP + 5.0 MP + 2.0 MP

  • Rear Camera - F Number (Multiple)

    F1.8 , F2.2 , F2.4

  • Rear Camera - Auto Focus

    Yes

  • Rear Camera - OIS

    No

  • Rear Camera Zoom

    Digital Zoom up to 10x

  • Front Camera - Resolution

    13.0 MP

  • Front Camera - F Number

    F2.0

  • Front Camera - Auto Focus

    No

  • Front Camera - OIS

    No

  • Rear Camera - Flash

    Yes

  • Front Camera - Flash

    No

  • Video Recording Resolution

    FHD (1920 x 1080)@30fps

  • Slow Motion

    120fps @HD

  • Memory_(GB)

    4

  • Storage (GB)

    128

  • Available Storage (GB)

    109.3

  • External Storage Support

    MicroSD (Up to 1.5TB)

  • Number of SIM

    Dual-SIM

  • SIM size

    Nano-SIM (4FF)

  • SIM Slot Type

    SIM 1 + Hybrid (SIM or MicroSD)

  • Infra

    2G GSM, 3G WCDMA, 4G LTE FDD, 4G LTE TDD, 5G Sub6 FDD, 5G Sub6 TDD

  • 2G GSM

    GSM850, GSM900, DCS1800, PCS1900

  • 3G UMTS

    B1(2100), B2(1900), B4(AWS), B5(850), B8(900)

  • 4G FDD LTE

    B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B17(700), B20(800), B28(700), B66(AWS-3)

  • 4G TDD LTE

    B38(2600), B40(2300), B41(2500)

  • 5G FDD Sub6

    N1(2100), N3(1800), N7(2600), N8(900), N20(800), N28(700)

  • 5G TDD Sub6

    N38(2600), N40(2300), N41(2500), N77(3700), N78(3500)

  • USB Interface

    USB Type-C

  • USB Version

    USB 2.0

  • Location Technology

    GPS, Glonass, Beidou, Galileo, QZSS

  • Earjack

    USB Type-C

  • MHL

    No

  • Wi-Fi

    802.11a/b/g/n/ac 2.4GHz+5GHz, VHT80

  • Wi-Fi Direct

    Yes

  • Bluetooth Version

    Bluetooth v5.3

  • NFC

    Yes

  • PC Sync.

    Smart Switch (PC version)

  • Android

  • Form Factor

    Touchscreen Bar

  • Accelerometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Light Sensor, Virtual Proximity Sensing

  • Dimension (HxWxD, mm)

    164.4 x 77.9 x 7.9

  • Weight (g)

    200

  • Video Playback Time (Hours, Wireless)

    Up to 18

  • Battery Capacity (mAh, Typical)

    5000

  • Removable

    No

  • Energy Efficiency Class

    B

  • Minimum Battery Endurance in Cycles

    1200

  • Stereo Support

    No

  • Video Playing Format

    MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM

  • Video Playing Resolution

    UHD 4K (3840 x 2160)@30fps

  • Audio Playing Format

    MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA

  • Recycled Content (%)

    1.0

  • Weight of Critical Raw Material - Cobalt (g)

    10 <=

  • Weight of Critical Raw Material - Tantalum (g)

    < 0.01

  • Weight of Critical Raw Material - Neodymium (g)

    0.2 <=

  • Weight of Critical Raw Material - Gold (g)

    < 0.02

  • Recyclability (%)

    12.1

  • Gear Support

    Galaxy Ring, Galaxy Buds3 Pro, Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds3, Galaxy Buds2, Galaxy Buds, Galaxy Buds FE, Galaxy Fit3, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch FE, Galaxy Watch Ultra, Galaxy Watch7, Galaxy Watch6, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active

  • Samsung DeX Support

    No

  • Bluetooth® Hearing Aid Support

    Android Audio Streaming for Hearing Aid(ASHA)

  • SmartThings Support

    Yes

  • Mobile TV

    No

  • Security Update Period (Valid until)

    31 October 2030

SAR Information

Reviews

Galaxy A16 5G

4.2

Recommended by 78% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5 stars 60%
4 stars 18%
3 stars 9%
2 stars 6%
1 stars 7%
Features 4.2
Performance 3.7
Design 4.1
Value 3.9
AI Functionality 2.5
Ease of Switching to Samsung 2.5
AI review summary
  • Most customers praise strong value for money and smooth daily performance compared to older devices
  • Many highlight the brilliant, clear display as a standout feature and easy, intuitive interface
  • Several report significant issues with freezing, sluggish response times, and dropped internet connections
  • Some mention battery life deteriorated following software updates
  • Overall, reviewers consider it a reliable budget option despite performance concerns affecting a subset of users
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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1,104 Reviews

Geoffsue
5 (9,999)

2025-05-06

Staffordshire moorlands

Storage : 128 GB | Colour : Blue Black
5 (9,999)
Great budget phone lots of good features fantastic camera good battery life would recommend this phone
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-06

CX

We are over the moon to see you are loving your A16, Geoff! From the impressive 50MP camera, massive 5,000 mAh battery and striking 6.7” FHD+ Super AMOLED display, we can see why you love it! ^LB at Samsung Support

JLA44
5 (9,999)

2025-05-25

Reigate, Surrey

Storage : 128 GB | Colour : Blue Black
5 (9,999)
Upgraded from my Samsung A40 3G to my current mobile. The system is good to use. Will always recommend this phone to family and friends.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-26

CX

We are delighted to read that you have chosen the awesome Galaxy A16 as the perfect upgrade from your previous Galaxy A40! This awesome phone is packed with brilliant features and powerful hardware to become the perfect smart gadget in everyone's life! ^CL at Samsung Support

Anonymous
1 (9,999)

2025-06-12

West Bengal, India

Storage : 128 GB | Colour : Blue Black
1 (9,999)
Camera of A165G is very worst. I never seen suchanya bad camera of any sub standard brand. Very unfortunate samsung like company selling, using such camera in A16 5G mobile. Photo looks like fake edited with bad camera apps. standard .Actually rear camera is in zero performances. I highly recommended to all they should not waste their money to buy this phone. You will be cheated by samsung company.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-06-12

CX

Thank you for taking the time to review the Galaxy A16. Our goal is to provide quality devices that deliver great performance across all features, including photography. We appreciate your feedback and take it seriously, as it helps us continue improving our products. If you're experiencing issues with the camera, we’d love to assist in troubleshooting settings or exploring options that might enhance your experience. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Julia75
4 (9,999)

2025-03-27

Coventry

Storage : 128 GB | Colour : Blue Black
4 (9,999)
Easy to use as the newer version of my old A12 - I find it does need charging every day and have been unable to work out if this is due to a background app or poor battery performance. I don't use it for watching films/YouTube etc, just for social media and messaging/email. I am not a photographer so am not able to say whether the camera is amazing or not, it does what I need it to do which is take family/scenic photos and videos of decent quality. The display is the same as previous models so makes it easy to navigate to find what I want. Not had any issues with connectivity. Overall a reliable handset, not too big or heavy - good price for what you get.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

5 (9,999)
CrrMoore
2 (9,999)

2025-01-17

O’Fallon, MO

Storage : 128 GB | Colour : Blue Black
2 (9,999)
The A16 comes without an adapter. (It has a very SHORT battery life), it charges very slowly and will not air charge on your car’s charging pad. Uploads are noticeably FAST, but the processing within many apps are noticeably SLOW. I’M VERY DISAPPOINTED.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

3 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-01-22

CX

We are sad to see you are not fully enjoying your A16. To help us protect the environment and prevent e-waste, we removed the charger plug from our boxes as our customers were reusing them. They are still available to purchase on our website via this link: https://www.samsung.com/uk/mobile-accessories/25w-power-adapter-black-ep-t2510nbeggb/ Your phone has 25W charging rate, we know you will be back to 100% before you know it! We'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Anonymous
5 (9,999)

2025-07-08

Flat 1,144A BETHNAL GREEN ROAD

Storage : 128 GB | Colour : Light Grey
5 (9,999)
I’ve been using the Samsung Galaxy A15 for nearly a year, and I’m honestly impressed with what it offers at this price point. The display is bright and sharp, perfect for watching videos and browsing. The battery life is outstanding – easily lasts a full day with heavy use. The phone runs smoothly for everyday tasks like social media, messaging, and light gaming. The camera quality is decent for casual photography, and I love the clean, user-friendly interface. It also feels solid and well-built in hand, and the design is modern and sleek. For anyone looking for a reliable budget smartphone with great features, the Galaxy A15 is a fantastic choice. Highly recommend it!
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I recommended this product.
Helpful?
Originally posted on argos.co.uk

Ease of Use

5 (9,999)

Features

5 (9,999)
281Busterahs
1 (9,999)

2025-04-26

Taunton

Storage : 128 GB | Colour : Blue Black
1 (9,999)
To heavy. Hate it. Can't wait to get rid of it. Worst phone I've ever had. It's very slow, camera blurry and doesn't focus quickly. Autocorrect doesn't turn off and this is causing many time consuming issues if I need to write notes for a report. It's just a very poor performance all round. Truy wish I never changed the only good thing is the price. I don't use data so forced to have a cheap nasty poor quality phone for the price I want to pay. Consumers should have the choice Picture attached from old phone as this camera on A16 is so poor I haven't kept any pictures. And I have to upload something.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-04-26

CX

We are sorry to see that you are not happy with your Galaxy A16 overall, because you find it too heavy, with the performance, quality of the camera and Predictive Text not meeting your expectations. Please don't hesitate to speak to our Support Teams, who will be ready to assist you with fixing any issue you are experiencing with this device, while also sharing with you the best tips about how to make the most of it for a five-star experience. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Absha00
5 (9,999)

2024-12-24

Storage : 128 GB | Colour : Light Grey
5 (9,999)
I bought this for my wife the beginning of this month and it works very well, the camera is very nice and battery lasts long. I really like the size of it and the chic design.
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I recommended this product.
Helpful?
Originally posted on argos.co.uk

Ease of Use

5 (9,999)

Features

5 (9,999)
TCurtis63
5 (9,999)

2025-01-22

Storage : 128 GB | Colour : Light Green
5 (9,999)
It was an easy upgrade from my A12, so I settled into the navigation of the device relatively quickly. Moving my information across from my old mobile to this one was no trouble. I'm an older user, so probably don't use the phone as much as most people, but it is easy to use, the battery is more than adequate, and the display meets my needs, even when I adjust it for Accessibility for my various needs. The few times I have used the camera, it has given clear images, despite my efforts, and I have no problems with the gallery when sending them to friends. Connection to Bluetooth and Wi-Fi is relatively easy, depending on local conditions and signal strength.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BLGDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-28

CX

We are over the moon to see you are loving your A16! It is great to read that you were able to transfer your data successfully! Thanks to the incredible 6.7" FHD+ Super AMOLED display, 5,000 mAh battery and incredible 50MP camera, you will be blown away for years to come! ^LB at Samsung Support

Fausty
4 (9,999)

2025-05-22

Nottingham

Storage : 128 GB | Colour : Light Grey
4 (9,999)
I bought phone last month sim free Samsung A16 5G 128GB am so happy with it, I like it so much, very fast .
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I recommended this product.
Helpful?
Originally posted on argos.co.uk

Ease of Use

5 (9,999)

Features

4 (9,999)
Dennarose
5 (9,999)

2025-01-03

Berkshire

Storage : 128 GB | Colour : Light Grey
5 (9,999)
I'm still finding new thing's on my phone. I love it
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I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-16

CX

We're delighted to see that the A16 5G has given you a five-star experience, Denna! It brings premium features to our A Series Range, giving you plenty to explore! ^SK at Samsung Support

Spoofie03
1 (9,999)

2025-07-23

York

Storage : 128 GB | Colour : Light Green
1 (9,999)
I switched temporarily as my flip 5 broke and the phone works, it is just incredibly slow and freezes when typing even remotely quick. Not to mention it takes me a solid 30 seconds to answer any call as the phone needs time to catch up. The battery also drains extremely quick but charging is fairly fast . The camera is good and the general display is good if you ignore the performance issues.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BLGDEUB)

Features

2 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-07-23

CX

While it's great to see that you are enjoying the camera and display on your A16 5G, we're disappointed that you are having issues with latency and the battery. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ With the 5000 mAh battery in this phone, we certainly wouldn’t expect you to have any issues with battery life. During the initial usage period, the battery life will be lower than usual, due to the optimisation process. Please check out the following link to find out more about your device's battery: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ If these issues persist, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

Browneagle22
5 (9,999)

2025-08-06

Swindon

Storage : 128 GB | Colour : Blue Black
5 (9,999)
Don't fail me on connection while about and the connectivity is great battery is impressive I've got it on power saving the camera is outstanding because when I was out with my mum I took a picture of a baby wasp while we were eating at McDonald's the performance is extremely nice doesn't slow down or anything like that also the display is jaw dropping I mean come on its like I can do anything without putting any harmful viruses on it! Samsung what virus protection can you suggest that is great for me that I don't have to pay for it?
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-08-13

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^SK at Samsung Support

Westy1979
5 (9,999)

2026-02-17

Fareham, Hampshire, UK

Storage : 128 GB | Colour : Blue Black
5 (9,999)
Debated between the A16 or more expensive S range models. Optted for the Samsung Galaxy A16 and I'm not disappointed. The performance, display and seemingly endless options of personal preferences are brilliant. The camera functions are extensive to edit too. Highly recommend it.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-02-19

CX

Thank you for sharing your experience with the awesome Galaxy A16, Westy! It’s great to hear that you’re enjoying the superb performance, vibrant display and wide range of personalisation options on this brilliant smartphone. We also love the photo you shared of your healthy breakfast; it’s a great example of how capable and versatile the camera can be for capturing everyday moments. We appreciate the recommendation and hope you continue to enjoy discovering everything your Galaxy A16 has to offer! ^CL at Samsung Support

CANDACRAIG
2 (9,999)

2025-08-12

Manchester

Storage : 128 GB | Colour : Blue Black
2 (9,999)
Adequate phone, does simple things efficiently, Bluetooth fine, connectivity fine but it's SO slow, bank authentication it just won't do, so frustrating, I swapped a Pixel 8 for this cos I hated the Pixel, wish I hadn't bothered
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-08-13

CX

We are disappointed to read that you are facing issues with your A16. With the powerful Exynos 1330 processor and 4GB of RAM, we know you can get a smooth performance on the phone, and here is a guide to help you speed up your phone: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ We are confident that this will get your phone working to fast speeds, however, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Davieabv
3 (9,999)

2025-07-17

South Wales

Storage : 128 GB | Colour : Blue Black
3 (9,999)
The phone is as you would expect from a Samsung phone, however, the phone is slower than expected. Battery is good, apart from being slow other performance features eg camera are OK.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-07-18

CX

While it's great to see that you're getting the performance levels that you were from expecting with your A16, we would like to help make sure that you're getting these levels across the board, Davie. We'd recommend speaking to our Customer Support team, so that they can look into what may be causing these latency issues. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

Suziegpont
2 (9,999)

2024-12-15

Wales

Storage : 128 GB | Colour : Blue Black
2 (9,999)
Not as nice as my A12. Battery only lasting 1 day, wheras my A12,even at 3 yesrs.old would last at least 2 days. The keyboard is also slower to respond.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

2 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-01-04

CX

We are sorry to read that you are not quite happy with your Galaxy A16 when compared to your Galaxy A12 as you wished for the battery to last longer and for the device to be faster, Suzie. Please follow this link, where you can find a useful guide about how to keep the battery of your phone always optimised to last longer than ever: https://spr.ly/6422vsUzn On this other link instead, you can see a series of steps that will help you keep the phone as fast as possible for a seamless experience when using it, including when interacting with the Samsung keyboard: https://spr.ly/6423vsUzX We are confident that the guidance on the links above will allow you to enjoy your current phone as much and even more than your previous one. Still, if you need more help with making the most of it, please don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6424vsUzk ^CL at Samsung Support

Snowy21
4 (9,999)

2025-09-15

Berkshire

Storage : 128 GB | Colour : Blue Black
4 (9,999)
I have had some problems with various message apps but it's now sorted .Once you've had time to study what it can do it's great.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-16

CX

Thanks for the great review and for sharing your feedback with us on your Galaxy A16! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

j a T
5 (9,999)

2024-12-11

Derby

Storage : 128 GB | Colour : Light Grey
5 (9,999)
I am loving the new Samsung Galaxy A16. It is comfortable to hold & use. The buttons are in a convenient place unlike some other phones. My husband set it up for me in under two hours as I am a technophobe. The sound quality when making calls or video calls is brilliant with crystal clear sound & display.. The camera gives good, clear photos & internet shopping or online banking is a speedy pleasure on the mobile. The battery does not seem to last longer than 2 days or a little over but the charging is fast. I would definitely have another Samsung in the future.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-12-18

CX

We are delighted to read that you are so happy with your new and awesome Galaxy A16! It is wonderful to know that you like its comfortable and convenient design, and that you also love the way the buttons are located on the right-hand side for the most user-friendly experience. We are also pleased that your husband helped you get it all set up, and that you are impressed by the clarity of the sound with your calls and video calls, as well as by its vibrant display and fantastic camera system. Additionally, we are glad that you are making the most of its seamless performance to enjoy your favourite apps on it. We would also like to share with you this link, where you can find an easy guide about how to get the most out of the battery of your phone for the best results: https://spr.ly/6427Q0jvT The Galaxy A16 is a top-quality Samsung product, that comes with everything you need to make your life easier every day! ^CL at Samsung Support

Random guy9
4 (9,999)

2025-01-26

Doncaster, new rossingtom

Storage : 128 GB | Colour : Blue Black
4 (9,999)
Its a good phone that works well but its missing a headphone jack.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

3 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Tob11111
1 (9,999)

2024-12-24

Fife

Storage : 128 GB | Colour : Blue Black
1 (9,999)
Just the same as a4 this phone isn't the hest does what it does
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-01-10

CX

We are sad to read that you are not enjoying your A16! Thanks to the Exynos 1330 processor and incredible 6.7" FHD+ Super AMOLED display, you will be fully immersed into your viewing experience! If you have any questions on how to get the most out of your phone, please contact our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://spr.ly/6427aGcHv ^LB at Samsung Support

Markybee777
1 (9,999)

2025-04-02

London

Storage : 128 GB | Colour : Blue Black
1 (9,999)
I recently purchased the Galaxy A16 5G, and unfortunately, I'm not very impressed. The phone feels unresponsive at times, with noticeable lag, which makes using it less enjoyable. I was hoping for a smoother performance, especially with the 5G capabilities, but the experience has been underwhelming. I really wish I had opted for a different model that would offer better speed and responsiveness. Overall, it hasn’t met my expectations, and I regret my choice.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-04-03

CX

Thank you for taking the time to review the Galaxy A16. We pride ourselves on creating devices that exceed our customers expectations, and we're disheartened to see this has not been the case for you on this occasion. We'd love to look into the unresponsive issue you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

PALLERS
3 (9,999)

2025-06-22

London

Storage : 128 GB | Colour : Blue Black
3 (9,999)
Very average, when transferring everything over, all music downloaded from laptop didn't cross over so had download another music app which is very glitchy and stops or slows down, very annoying. Also when you create a story from gallery, say of you holiday you can't share with family which is ridiculous when older models do it, on positive side battery life is great, camera seems good and display is also good, but overall slightly disappointed with phone.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

2 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-06-24

CX

While it's great to see how much you are loving the awesome battery, camera, and display on your A16 5G, we're sorry to see that your data transfer has impacted your enjoyment of your phone. While it's good that you have found a resolution for this, we understand that it isn't ideal. Regarding sharing stories in the Gallery app, you can do this either by saving it as a video or sharing the story content. Please check out the following link from our US colleagues, specifically the 'Download or share your story' section: https://www.samsung.com/us/support/answer/ANS10004859/ To see if there are any other options for your data transfer, or if you need any further advice, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a wonderful phone, and we're here to ensure that you can thoroughly enjoy it. ^SK at Samsung Support

62Miles_SPH
5 (9,999)

2025-05-04

Storage : 128 GB | Colour : Blue Black
5 (9,999)
Ideally fits my requirements. A smartphone is not a primary device for me - is only used for; (predictably) calls, reviewing emails (and only responding in emergency), occasion texting (SMS & WhatsApp), occasionally reviewing news items and websites, playback of music, and occasionally taking reference images with the built-in camera. I'm currently only using approx 13Gig of the 128Gig capacity, and don't expect to stretch it any more than that. Would prefer the dimensions to be a little smaller - this is absolutely as big as I would want a smart phone to be - any larger would be too cumbersome of me.
I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-05

CX

Thank you for sharing your thoughts on the Galaxy A16! We’re delighted to hear that it fits your needs and provides a seamless experience for calls, messaging, emails, music playback, and capturing reference images. It’s great to know that the storage capacity is more than sufficient for your usage, ensuring you have plenty of room for your essential files and apps. We understand that device size is an important factor when choosing a smartphone. Your feedback regarding dimensions is valuable, and we appreciate your insight on finding the perfect balance between functionality and portability. At Samsung, we strive to create smartphones that cater to a variety of lifestyles, and we’re pleased that the Galaxy A16 aligns with your requirements. If you have any further suggestions, we’d love to hear them! ^CH at Samsung Support

Xxxx65
1 (9,999)

2025-08-06

Bridlington

Storage : 128 GB | Colour : Blue Black
1 (9,999)
Not happy with this phone at all. Had problems from day one of receiving it with the camera plus txin apps. Had to have it to 3 different shops to help sort out the problems. 2 being away on holiday in a different country, 1 in the UK, all 3 costing me money total £60 to try and fix. Wish I had of not ordered it. Not happy wouldn't have even given a 1 star but that's not an option on here
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-08-07

CX

Thank you for your feedback, although we do regret seeing that you're having these issues with your A16. We recommend speaking to our Customer Support team so that they can look into this with you, and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

Nudger147
3 (9,999)

2025-03-19

Farnborough, Hampshire

Storage : 128 GB | Colour : Blue Black
3 (9,999)
Love the look and familiarity as I've been in the Samsung family for many years now. However, for a brand new phone with all software upgrades completed the phone freezes, hangs and is very slow in processing the most basic operations. I'm 'luke warm" about this phone, so quite relieved I decided to buy outright and not get locked into a lengthy contract.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-03-19

CX

While it's great to see that you are enjoying the sleek design of the A16 5G, along with the familiarity it brings, it's a shame that you are experiencing latency and freezing. With the Octa-Core processor running this device, it is capable of running at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ Please also check out the following guide which runs you through what to do when your phone freezes: https://www.samsung.com/uk/support/mobile-devices/my-galaxy-smartphone-has-frozen-how-do-i-restart-it/ If this issue persists, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

Maame2024
1 (9,999)

2024-12-13

Kent

Storage : 128 GB | Colour : Blue Black
1 (9,999)
It's not very user friendly. It's hard to switch to different apps. Sometimes WhatsApp doesn't work when tte internet and data are on. It was recommended to me by sky when I was due an upgrade. I'm disappointed that I didn't do my research and get another phone instead. Every process takes long and refers you to use Samsung to save .
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

2 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-12-27

CX

Thank you for your feedback, although we do regret seeing that you are not getting the performance levels that you were hoping for with your A16. We recommend speaking to our Customer Support team so that they can look into the issues with apps running slow that you have described and look into all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6423vRrnd ^DB at Samsung Support

Dord
5 (9,999)

2025-04-30

East Anglia

Storage : 128 GB | Colour : Blue Black
5 (9,999)
This phone is a bit bigger than my last one but I always have samsung easy to use, I'm with tesco mobile and I don't have any issues with my connection. Battery lasts me a couple of days and I do play one game. Display easy to see and read. Very happy with my phone and it doesn't cost me a fortune every month
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-02

CX

It is great to see you are enjoying your A16! Thanks to the massive 5,000 mAh battery and striking 6.7” FHD+ Super AMOLED display, we can see why you love it so much! Along with the 90Hz refresh rate, you'll be playing your favourite game smoother than ever before! ^LB at Samsung Support

Paulsand44
2 (9,999)

2025-08-06

Isle of WIght

Storage : 128 GB | Colour : Blue Black
2 (9,999)
After having my A16 for over a month, I ma left very disappointed, the phones performance is very poor with it being slow and sluggish, the response time on the touchscreen is painfully slow, taking over 5 seconds for it to do anything. All in all very disappointed, wont recommend to anyone.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-08-07

CX

We're disappointed that you are having issues with latency on your A16 5G, Paul. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

GK8P
4 (9,999)

2025-03-25

Storage : 128 GB | Colour : Light Grey
4 (9,999)
I love the feel and size of my A16, not too big, but big enough for a good clear screen for text and pictures. I like the Samsung layout and functions - this is about my 6th Samsung phone so it's new, but familiar. Has a good battery life and seems to charge quicker than my last phone. The camera is the best I've had yet - for stills and video, good sound too. I don't seem to get such good connection/ use of mobile data - whether this is the phone or the company I'm with I'm unsure, but previously I had really good coverage. Overall though it's a good phone that performs well.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-03-25

CX

We're happy to see that you're a long time fan of our range, and that you're getting nearly everything that you needed from your A16. It fits comfortably in your hand but still gifts you with an impressive screen that is both ultra-responsive and vibrant. The user-interface has been designed to make searching through it easy and instinctive. We want it to be available to you at all times, which is why we've packed it with an intelligent battery that adapts itself to your usage. It's fantastic to know that you're loving the camera as much as you are, and getting the best photos and videos. If you do have some concerns with the connection then our Customer Support team would be happy to look into this with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

Nope1
1 (9,999)

2025-05-09

Kent

Storage : 128 GB | Colour : Light Green
1 (9,999)
I hate my new device. It's slow, it's glitch, to take a screen shot it's so difficult having both button on the same side. The home screen layouts are a mess and completely confusing. Your predictive text is so useless I am having to manually type everything. Choice of ringtone limited, it's just all.not easy to use at all, and Google news is just terrible, you can't keep up to date, you only show trash news. I hate this phone, I hate it. Waste of money but can't take it back as it was a gift... looking forward to the day I drop it in say.... a few months... oops. Terrible phone
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BLGDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-05-09

CX

We regret seeing that you're not a fan of your A16, but we do appreciate your feedback. The buttons were positioned to the same side due to feedback from our customers to do so, and the user-interface was designed to make navigating the phone easy. We are happy to take on board your feedback regarding the predictive text and ringtones, but unfortunately we have no control over the content of Google news. ^DB at Samsung Support

Jam4me
4 (9,999)

2025-03-01

Storage : 128 GB | Colour : Light Grey
4 (9,999)
I love the phone especially the smart switch s of to transfer files from one samsung galaxy device to to another especially with a cable but there is things i don't like is that i cannot ask google to play music by using samsung's music app also i don't like how there isnt a charging light on it not even a bright green graphic dot which having the battery icon which turns bright green would be good when charging it too also bixby should be for all samsung devices not just of the more expensive ones too. Apart from that all is good with my samsung galaxy a16 5g. Well Done. Samsung.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-03-18

CX

Thank you for taking time to review your A16. We are glad to see that Smart Switch enabled you to transfer all your data smoothly! Certain features may not be compatible with our apps, however, we appreciate your feedback regarding the points you have mentioned, and we will take this on board to help improve our products. ^LB at Samsung Support

Fran123
1 (9,999)

2025-02-24

South Wales

Storage : 128 GB | Colour : Light Green
1 (9,999)
My new device is slow, if I want to take a photo quickly it's impossible, I press the camera and it takes about 30 seconds to load so by the time I can take the picture my cat has moved. Facebook doesn't load properly so I am missing notifications. I am really disappointed.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BLGDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-02-26

CX

Thank you for taking the time to review the Galaxy A16, Fran. We take pride in creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. We'd love to help you with your camera and app issue. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Molly1957
4 (9,999)

2025-07-22

Dereham, Norfolk.

Storage : 128 GB | Colour : Blue Black
4 (9,999)
Compared to my last phone from a different company, this phone is far superior. I am thoroughly enjoying getting used to using my phone, especially the camera & the battery life. I also like the security features I have in use, Fingerprint and pin log on to my phone.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-07-22

CX

Thank you so much for your wonderful review, we’re thrilled to see that your Galaxy A16 is proving to be a great upgrade, Molly! It’s fantastic to know you’re enjoying the camera and battery life, and that the security features like fingerprint and PIN login are giving you peace of mind. We designed the A16 to offer reliable performance and smart features at an accessible price, and it’s great to see it delivering on that promise for you. We’re so glad to have you with us, and we hope your new phone continues to bring you confidence and enjoyment every day! ^CH at Samsung Support

Joh h
2 (9,999)

2025-05-12

London

Storage : 128 GB | Colour : Blue Black
2 (9,999)
There is no earphone jack port. I hate this. Yes I could use earbuds but you can't lie in bed with these because they switch off. I've bought an adaptor but it means I can't charge it and listen. Please introduce an earphone jack port for your next version!
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

2 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-05-12

CX

We are sorry to see that you are not happy with your Galaxy A16 because you wished it to feature a headphone jack port, Joh. We can confirm that this port has been removed from all recent smartphones, to give more space for powerful components and an enhanced vapour chamber, as well as to make our devices thinner and lighter. As you mentioned, you can use a pair of wireless headphones with it, which give you the best freedom as well as an enhanced sound experience, or a pair of USB-C wired ones, which won't require an adapter. Still, we will make sure to take this feedback on board, so we can use it to make our future products even smarter and more useful. ^CL at Samsung Support

Sunny35
3 (9,999)

2025-04-18

Manchester, United Kingdom

Storage : 128 GB | Colour : Blue Black
3 (9,999)
Unfortunately, I’ve experienced significant performance issues. The phone is noticeably slow in responding to basic tasks. There is a considerable delay when switching between screens or opening applications, which affects the overall user experience.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-04-19

CX

We are sorry to see that you are not quite satisfied with your Galaxy A16 because you noticed it is slow when responding to tasks and delayed when switching between screens and apps, Sunny. We can certainly assist you with this, so you can enjoy the smooth performance of this phone as much and even more than its other awesome features and advantages. Please follow this link, where you can view a useful guide about how to keep your device as fast as possible for the smoothest experience when using it: How to stop phone from slowing down - https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If you need more help with getting the most out of your Galaxy A16, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Sadlerboy
5 (9,999)

2025-09-03

West Midlands

Storage : 128 GB | Colour : Blue Black
5 (9,999)
Everything I wanted.Easy to navigate has all features I want and excellent display screen etc.Good definition on photos with camera..Battery charges quickly and lasts long time before re-charge.Connectivity excellent and overall performance 10/10
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-09

CX

Thank you for the love and for sharing your superb experience with us! Your words have put a huge smile on our face! ^EW at Samsung Support

DocNene
3 (9,999)

2025-02-07

Bedfordshire

Storage : 128 GB | Colour : Blue Black
3 (9,999)
Struggling with making outgoing calls to same network. Usually within 5 minutes. The phone call ends and I have to recall to continue the conversation. This also happens when my partner calls me. So uncertain if it is a phone or network issue?
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Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Robbo1
4 (9,999)

2025-09-10

Storage : 128 GB | Colour : Blue Black
4 (9,999)
My last phone was a samsung s8 which lasted me 7+ years so I decided to stick with samsung. So far the battery life is really good I only charge it every other day where the s8 (with it being old) was charged twice per day. I prefer the larger display and don't have to put glasses on to read messages. It was fairly easy to connect to WiFi. Performance wise the A16 seems to be slightly slower than the s8 but nothing to bother about. On thing I do like is this new fangled Ai stuff on the camera where I can erase anything I don't want in a picture.. So far I'm happy with the A16
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-12

CX

Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Catrose
3 (9,999)

2025-03-26

Mid Wales

Storage : 128 GB | Colour : Blue Black
3 (9,999)
I find setting up a night time routine so much harder than it was before. The battery definitely could be better. Display is brilliant. Camera has better colour capture. Want to be able to see notifications for some apps without sound.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

3 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-03-27

CX

Thank you for taking the time to share with us this review about your experience with the Galaxy A16, Catrose. We are pleased to read that you think the display of this awesome device is brilliant, and that you are also happy with the quality and colour intensity of the pictures taken with it. Still, we also appreciate that you find it harder than expected to set up a nighttime routine, and that you also wished the battery to last longer and to see notifications for some apps without sound. Please don't hesitate to reach out to our knowledgeable and helpful Support Teams, who will be ready to share the best tips and advice about how to enjoy a great experience with this phone, perfectly tailored to your needs and preferences. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Mrs LW
4 (9,999)

2025-01-30

Scotland

Storage : 128 GB | Colour : Light Green
4 (9,999)
Overall, I am really pleased with my phone, and it works very efficiently. Takes good photos too! I do get some annoying messages prompting me to log into different accounts at the same time (eg on messaging apps / social media) which I'm not interested in and don't know how to remove, but I guess that may just be standard on a lot of phones now. Also finding that I can't send very long texts, so I may need to send multiple ones to the same person instead, but I'm not sure if that has more to do with the recipient? But the phone connects really well with my fitness tracker app, and my Spotify when in the car (which was never straightforward with my previous phone) and generally speaking I'm very happy with it.
I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BLGDEUB)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
TBT 49
4 (9,999)

2025-04-22

Cornwall

Storage : 128 GB | Colour : Light Grey
4 (9,999)
Overall I am really impressed the camera seems to be much improved the battery is not as good as I expected but generally it's OK I am pleased with the general performance of the whole camera.
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I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-04-23

CX

Thank you for taking the time to share with us this positive review about your awesome Galaxy A16, which you have upgraded to from your previous Galaxy A12. We are glad to read that you are impressed by the fantastic camera system and excellent performance of this device, and we would certainly like you to make the most of its powerful battery as much and even more than the rest. Please follow this link, where you can find a useful guide about how to keep the battery of your phone always optimised to last longer even when playing high-spec games or using 5G: How to optimise smartphone battery - https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone/ We are confident that the guidance available on the link above will help you enjoy a five-star experience with this brilliant product. ^CL at Samsung Support

John1111111234
1 (9,999)

2025-05-13

London

Storage : 128 GB | Colour : Blue Black
1 (9,999)
Why cannot software stream audio to hearing aids? Seems like a basic thing to have. Even 12 year old iphones have this. Could do better please hoping their is an upgrade planned to the system
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-05-13

CX

We are disappointed to see you are not enjoying your A16. We have a great guide to guide you to successfully connect to hearing aids, this can be found here: https://www.samsung.com/uk/support/mobile-devices/how-to-use-hearing-aids-with-samsung-galaxy-devices/ If you have any further questions, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Saxon6
5 (9,999)

2025-05-07

Norwich UK

Storage : 128 GB | Colour : Blue Black
5 (9,999)
Easy to use, very similar to my old A13, but quicker loading, more memory and storage. So far very pleased with the performance. Camera and options are excellent. Always been a Galaxy fan.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-07

CX

We are thrilled to read that you have decided to upgrade from your previous and still amazing Galaxy A13 to the awesome Galaxy A16, Saxon! It is wonderful to know that you are happy with its user-friendly software and large storage, as well as with its excellent performance and feature-packed camera system. As a fan of our wonderful Galaxy products, you can enjoy all the advantages of our technology, to make your life easier and smarter! ^CL at Samsung Support

JUKE18
5 (9,999)

2025-02-24

Suffolk

Storage : 128 GB | Colour : Blue Black
5 (9,999)
Because I'm a 73 yr old I'm not keen on total changes,the Galaxy 16 was not just good value but the changes were minimal to my old Galaxy giving me vast improvement with better speed.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
cm01
3 (9,999)

2025-07-28

London

Storage : 128 GB | Colour : Blue Black
3 (9,999)
Very nice phone but it's slow and lags. I'm glad it's only a work phone and not my main phone. I would not recommend this phone and would say spend a little more for a better phone.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-07-28

CX

Thank you for taking time to review your A16. With the powerful Exynos 1330 processor, we know you can get the ultimate performance! Here is a guide to help speed up your phone: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ ^LB at Samsung Support

Rubber lips
5 (9,999)

2025-01-02

Liverpool

Storage : 128 GB | Colour : Light Grey
5 (9,999)
Absolutely glad I got this phone.Does what it’s supposed to & it’s comparably cheap.I will keep to Samsung going forward.Super quick,reliable & durable.invest if you can @£169.
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I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-19

CX

Thanks for the five-star feedback! We're thrilled you love your new Galaxy A16! With such spectacular performance and durability, this amazing smartphone will serve you well for years to come! ^CR at Samsung Support

Roy55
5 (9,999)

2025-04-26

Storage : 128 GB | Colour : Light Grey
5 (9,999)
It was a good price and it does the job, what more can i say. My last 3 phones have been samsung, so i must be happy. Theyre that good i bought my partner one. Thank you
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I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-04-30

CX

It is great to see you are loving your A16, Roy. From the powerful Exynos 1330 processor, impressive 50MP camera and striking 6.7” FHD+ Super AMOLED display, we can see why you love it! ^LB at Samsung Support

Anonymous
5 (9,999)

2025-07-25

Waltham Cross

Storage : 128 GB | Colour : Blue Black
5 (9,999)
The battery durability, after full charge is topnotch, camera is a mirror to see through, connectivity is simplified, display is crystal and performance is Awesome.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-07-28

CX

We are thrilled to see you are enjoying your A16! Thanks to the massive 5,000 mAh battery, you'll get hours to enjoy the epic 50MP camera and striking 6.7” FHD+ Super AMOLED display! Along with the powerful Exynos 1330 processor, you'll get the ultimate performance! ^LB at Samsung Support

boropete1
4 (9,999)

2025-06-30

Sessay, North Yorkshire

Storage : 128 GB | Colour : Blue Black
4 (9,999)
Very good overall but a lot of apps preloaded which are not really useful to me. Battery runs out quicker than my A10. Great camera and nice clear display.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-07-01

CX

We do aim to make all our smartphones to be as adaptable as possible to match any of our customers needs, and while we can understand your comment regarding certain apps, these are automatically linked to the Android system itself, so we have no control over their inclusion or exclusion. If you would like some assistance with setting up your A16 in a way that better suits your needs then our Customer Support team would be happy to help, Pete. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact. While it's great to see that you're a fan of the camera and display, we'd like to help make sure that you're getting the best with every part of it. If you follow this link then you'll find some handy tips for how to optimise the battery, so that you get the most from every charge: https://bit.ly/HowToResolveBatteryDrainSamsungPhone ^DB at Samsung Support

Azadian
4 (9,999)

2025-08-14

London

Storage : 128 GB | Colour : Blue Black
4 (9,999)
Excellent storage. Screen size. Easy to use. Very good value for money. Camera features are useful. Easy connectivity. Happy with overall performance.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2026-04-30

Samsung

Thanks for the positive review, Azadian! ^CL at Samsung Support

Nate3688
2 (9,999)

2025-05-10

Hampshire

Storage : 128 GB | Colour : Blue Black
2 (9,999)
Honestly, as an interim phone it's ok. But it is very laggy in responding to even the tiniest of inputs. And I can't tether from it which is a pain.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

2 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-05-10

CX

We are sorry to read that you are not quite satisfied with your Galaxy A16 because you noticed it lags when using it, Nate. Please follow this link, where you can find a useful guide about how to keep your device always optimised and as fast as possible for the best performance: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ We can also confirm that the Galaxy A16 can be used as a mobile hotspot to share its internet connection with other devices. This can be done by heading to: Settings > Connections > Mobile Hotspot and Tethering > Enable the relevant options you wish to use. We are confident that the guidance above will help you enjoy a five-star experience with this brilliant smartphone. ^CL at Samsung Support

Carol 1962
4 (9,999)

2025-01-05

Isle of Wight

Storage : 128 GB | Colour : Light Grey
4 (9,999)
Using the phone is really easy. Switching from my old phone was easy. My only problem is RCS messaging... how do I switch back to MSN.
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Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-01-24

CX

It's good to see that you're off to a great start with your new A16, Carol, and that you've had no issues transferring your data, or getting to grips with how to use it. If you do ever need any assistance with it, however, then our Customer Support team would always be happy to help however they can. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

Oscardog
3 (9,999)

2024-12-16

Nottingham

Storage : 128 GB | Colour : Light Grey
3 (9,999)
To be honest I'm a bit disappointed . I had an A12 before and decided to change to the A16 as the screen was cracked, the security updates were being withdrawn in January 2025 and I thought it wasn't holding the charge as well as before. I expected the new phone to be faster but there is no difference in performance and I actually seem to be having to charge it more frequently than the old one! This one got a good review in Which? so I went for it but, as I say, I'm distinctly underwhelmed. My husband is also needing a new phone and I wouldn't recommend this one.
Helpful?

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-12-29

CX

Thank you for sharing your feedback with us, Oscar. We are sorry to see that you are feeling disappointed with your new Galaxy A16. To ensure you are getting the best performance possible, we recommend checking out this optimisation guide: https://spr.ly/6421vXFXR To get the most time form a single charge and promote long term battery health, we have another very useful guide: https://spr.ly/6422vXFXr If you would like to discuss either of the above in more detail, please do not hesitate to contact our Technical Support Team directly, who will be happy to help! You can find all our contact methods and their operating hours here: https://spr.ly/6423vXFXT ^CR at Samsung Support

Vincedissapointed
4 (9,999)

2025-09-15

Storage : 128 GB | Colour : Blue Black
4 (9,999)
Battery seems to be worse than the one in my A22. Haven't use camera very much. Performance us not as good as my A22. Display, connectivity ok.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

3 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-09-16

CX

Thanks for taking the time to leave us a great review of your Galaxy A16. We're sorry to hear that you are having issues with the devices battery and performance, this may be due to a third party app slowing the device down. Let's look into this. You can optimise the battery of the phone to make it last as long as possible by using this guide: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone You can try your phone in Safe Mode to see if a third party app is causing the device issues by following this guide: https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode If after trying this, these issues are still occurring, please get in touch, and we will be happy to help. ^KF at Samsung Support

Philpy
4 (9,999)

2025-02-13

Cornwall

Storage : 128 GB | Colour : Blue Black
4 (9,999)
Great very efficient give it nine out of ten because I am not very good at these hand held computers because that's what they are.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-03-04

CX

We are thrilled to see you are liking your A16, Phil! We have a great link which shows you how to use your phone, you can find that here: https://www.samsung.com/uk/support/mobile-devices/navigating-galaxy-smartphones/?srsltid=AfmBOor03u8Vrn5XZxC8HePK_onQIyUK_ujXHph7qXvcvU1YTzxsoGpM If you need any assistance, you can contact our Support Teams who are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Busybee
5 (9,999)

2025-07-14

Rochester

Storage : 128 GB | Colour : Light Grey
5 (9,999)
I bought this one a few weeks ago for my daughter. She is more than happy is really nice and easy to use it really really recommended
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I recommended this product.
Helpful?
Originally posted on argos.co.uk

Ease of Use

5 (9,999)

Features

5 (9,999)
Deebear
1 (9,999)

2025-06-04

Preston

Storage : 128 GB | Colour : Blue Black
1 (9,999)
I am on my third Samsung they are not very good anymore I have had nothing but trouble from day one with the Samsung Mobile phones.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

2 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-06-04

CX

We are sorry to see you are not enjoying your A16. We would love for you to fall in love with your phone, as we know this can provide a stunning experience! We'd recommend contacting our Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Terry 75
1 (9,999)

2026-07-15

Morecambe

Storage : 128 GB | Colour : Light Green
1 (9,999)
Don't get a Samsung phone I've had fault with this phone for over a year and nobody want to be responsible with repair although so much wrong with this it needs replacing
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BLGDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)

Ease of Switching to Samsung

1 (9,999)
Aiveeaitch
4 (9,999)

2024-12-21

Storage : 128 GB | Colour : Blue Black
4 (9,999)
I LOVE the photo quality of my images. They are vibrant and full of life, compared to my old phone camera which made my photos look like I had used a filter to achieve an 'aged' look. The phone also has a professional setting for photos which I cannot wait to try out. I am still discovering features about the phone itself but so far I am impressed. In terms of performance tasks are quick and easy to execute. I am sure that I am not fully utilising the features but once I have familiarised myself with them I am sure that I am going to give it a 5 Star rating!
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-06

CX

We are over the moon to see you are loving your A16! Thanks to the incredible 50MP camera and the vibrant 6.7" Super AMOLED display, your pictures will be brought to life, and will wow you for years to come! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://spr.ly/6428vIroE ^LB at Samsung Support

Cockie
5 (9,999)

2025-08-29

Staines

Storage : 128 GB | Colour : Light Grey
5 (9,999)
I bought this three weeks ago. It is very user-friendly and has great features. I absolutely love this product 🥰🥰
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I recommended this product.
Helpful?
Originally posted on argos.co.uk

Ease of Use

5 (9,999)

Features

5 (9,999)
Yorkie68
5 (9,999)

2025-08-05

West Yorkshire

Storage : 128 GB | Colour : Light Grey
5 (9,999)
Nice slick phone and easy to set up.everythin with this phone is absolutely great apart for signal that is very low
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I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-08-06

CX

Thank you for your lovely review of your A16! Thanks to the slim sleek design, you will love the look of this stellar device for years to come! In regard to your signal issue, we'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Den15
5 (9,999)

2025-08-05

Porthmadog, North Wales

Storage : 128 GB | Colour : Blue Black
5 (9,999)
Very pleased with phone, good quality, better connections in some areas where it has been poor in the past.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-08-13

CX

We are glad to read that you think the Galaxy A16 is good all around, Den! From its top-quality design to its smooth connectivity, this device makes every day awesome! ^CL at Samsung Support

LFCAB
5 (9,999)

2025-04-10

London

Storage : 128 GB | Colour : Light Grey
5 (9,999)
Great battery life, great camera and picture editing features Only negative is the weight of the phone
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I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-04-16

CX

We are pleased to see that you rated the amazing Galaxy A16 five full stars, especially thanks to its impressive camera system, long-lasting battery and brilliant picture editing tools! We also appreciate that you wished the phone to be slightly lighter, and we are confident that its powerful hardware and top-quality components will soon make up for it, as you can enjoy an awesome experience every time you use it! ^CL at Samsung Support

Anonymous
5 (9,999)

2024-12-27

Seaton Devon

Storage : 128 GB | Colour : Blue Black
5 (9,999)
Loving the new phone especially the camera and video features for my tiktok and YouTube accounts.
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-12

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^CH at Samsung Support

oldie66
4 (9,999)

2025-07-11

east midlands

Storage : 128 GB | Colour : Blue Black
4 (9,999)
Don't like the new time display after software update. Also battery % indicator harder to read
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I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-07-12

CX

Thank you for taking time to review your A16! From the massive 5,000 mAh battery to the powerful Exynos 1330 processor, you'll get the ultimate performance! We appreciate your feedback regarding the features of the new update, we value you this, and this will help us improve our products and services. ^LB at Samsung Support

Scotty2k0
1 (9,999)

2025-06-21

South Yorkshire

Storage : 128 GB | Colour : Blue Black
1 (9,999)
Everything is running painfully slow. It's awful. I don't know how Samsung get away with it.
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-06-22

CX

Thank you for taking the time to review the Galaxy A16, Scotty. We pride ourselves on creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. We'd love to look into the performance issue you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Del1964
2 (9,999)

2025-03-10

Bedworth

Storage : 128 GB | Colour : Blue Black
2 (9,999)
Clear screen but apart from that slow phone and quite often locks out
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Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

2 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-03-12

CX

Brilliant to see that you're enjoying the FHD+ Super AMOLED display on your A16 5G, Del! You can see everything in rich detail with this incredibly high quality screen. However, we are disappointed to see that you have encountered issues with latency and freezing on your phone. With the Octa-Core processor running this device, it is capable of running at great speed. Please take a look at the troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ Please also check out the following guide which runs you through what to do when your phone freezes: https://www.samsung.com/uk/support/mobile-devices/my-galaxy-smartphone-has-frozen-how-do-i-restart-it/ If this issue persists, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

Lgt13
2 (9,999)

2025-06-23

Scotland

Storage : 128 GB | Colour : Blue Black
2 (9,999)
Not much to like, it freezes, nocks of from the Internet etc etc etc
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-06-24

CX

We wouldn't expect you to be having these issues with your A16, so we'd like to help make sure that it's providing you with flawless service at all times. If you have not done so already we'd recommend speaking to our Customer Support team so that they can look into this with you, and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

Robt1950
2 (9,999)

2025-03-16

Fleetwood

Storage : 128 GB | Colour : Blue Black
2 (9,999)
Poor blutooth and slow not sure I like this as well as my old phone
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-03-17

cx

Thank you for taking the time to review the Galaxy A16, Rob. We pride ourselves on creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. We'd love to look into the Bluetooth and performance issues you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Saekaran
5 (9,999)

2025-06-24

Edgware

Storage : 128 GB | Colour : Blue Black
5 (9,999)
It's a nice phone where it has all I want & it's very helpful
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-06-25

CX

We are pleased to see that you are fully happy and satisfied with the Galaxy A16, Saekaran! This awesome device is packed with incredible features to make your everyday life easier and happier! ^CL at Samsung Support

Uggggggh
2 (9,999)

2025-09-21

North Somerset

Storage : 128 GB | Colour : Light Grey
2 (9,999)
Not at all happy - wish I had paid for a better phone
[D] Alternative Text [D] Alternative Text
Helpful?

Features

2 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-22

CX

Thanks for taking the time to review your Galaxy A16. It looks like you are visiting a malicious website, designed to scare you into clicking a malicious link. These warnings are fake and do not come from your phone's operating system or a legitimate antivirus company. Please don't click any buttons which the website is asking you to click. Instead, close down the browser completely and clear your browser's data. You can do this by going to Settings > Apps > Select your browser > Clear cache and Clear data. You may wish to run a scan on your phone, and you can find instructions for doing so on the following link: https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-smart-manager-application-to-check-for-malware-or-viruses/ Samsung takes your security seriously, and we recommend exercising caution when browsing the web on any device. You can find further information on how to keep safe here: https://www.samsung.com/uk/support/mobile-devices/how-to-protect-your-galaxy-device-from-malware/ We hope this information is helpful for you! ^EW at Samsung Support

live
1 (9,999)

2025-09-25

york

Storage : 128 GB | Colour : Blue Black
1 (9,999)
I am not exaggerating when I say the samsung galaxy a16 5g Is sit and I mean really pathetic for samsung... i understand its not a top end model but before getting this i had a Motorola g5 £80 and I take no satisfaction in saying this let alone wasting my time writing it to you but the Motorola is double the phone this is... battery life is shocking... lags and pauses before loading and or switching screen tabs... keyboard layout is unbearable and ive tried to change size style and everything else and its just not sufficient enough or priceses enough I always pressing the button next to the one I want.. non of theese issues with Motorola... no duel sim and almost double in weight.... fug sort it out guys people are paying food money and Motorola are out doing you battery and performance are abysmal display camera connectivity all jist
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-25

CX

We're sorry to hear that you're unhappy with your Galaxy A16, and we appreciate your feedback. We wouldn't expect you to be having issues with the battery life, as you have a huge 5,000 mAh battery capacity, which is supported by the processor, along with Super Fast Charging support. If you're experiencing issues with lagging, first perform a soft reset of the phone, as this can resolve glitches. Press and hold the Power and the Volume Down keys together, and keep holding for about ten seconds or so. You can find further troubleshooting steps here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ You can find lots of tips regarding your keyboard here: https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-keyboard-on-my-phone/ Thank you for taking the time to write your review, and we hope the above information is helpful. ^EW at Samsung Support

Gladys
5 (9,999)

2025-02-16

Herne Bay

Storage : 128 GB | Colour : Light Grey
5 (9,999)
I bought it a month ago
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on argos.co.uk

Ease of Use

5 (9,999)

Features

5 (9,999)
Very irritated
3 (9,999)

2025-07-17

Highlands

Storage : 128 GB | Colour : Blue Black
3 (9,999)
I wanted a Samsung as I was fed up with how unreliable my Motorola and similar previous mobile was. However, I am very disappointed with the battery, which runs down much faster and is extremely slow to recharge. When writing messages it doesn't always put the word up so I constantly have to check the screen before writing the next word. I use predictive texting, but it's slower to learn than previous cheap phones. The 4g isn't as good, as sometimes I can't connect while other people on my coach (where I work) can connect. Camera is good and clear.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-07-17

CX

Thank you for sharing your experience, we're disheartened to see that your Galaxy A16 hasn’t lived up to your expectations in some key areas. We appreciate your decision to switch to us, and it’s disappointing to know that battery performance, predictive texting, and 4G connectivity have caused frustration. These features should enhance your day-to-day use, not slow you down, and we understand how important reliability is, especially when you're working on the go. We’re glad to see the camera has impressed you, and we hope that part of the experience continues to serve you well. Your feedback on the other issues has been shared with our product and support teams, as it helps us improve future updates and devices. If you haven’t already, we recommend checking for the latest software updates and adjusting battery settings in the Device Care section, which may help optimise performance. Our Samsung Support team is also available to assist with troubleshooting and connectivity tips. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Iffy0123
1 (9,999)

2025-07-27

Fife

Storage : 128 GB | Colour : Blue Black
1 (9,999)
It is not as good as my samsung flip as it was extremely difficult to get connectivity to the internet as it went off several times and the performance of this is not nearly as good.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-07-28

CX

We are sorry to see that the Galaxy A16 hasn't quite met your expectations overall as you have been struggling with the performance and connectivity, Iffy. Please follow the steps on these two links, which we are confident you will find very useful to get the most out of this awesome smartphone: How to improve performance - https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/; How to improve connectivity - https://www.samsung.com/us/support/troubleshooting/TSG01212956/ We are confident that the guidance above will help you enjoy a five-star experience with your product. ^CL at Samsung Support

Axemanice
2 (9,999)

2025-07-22

Grimsby town

Storage : 128 GB | Colour : Blue Black
2 (9,999)
I have been very unhappy with connection with O2 services and Internet I've hardly used it on the Internet I had no problem with my old phone before I had it for 5 years
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

2 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-08-15

CX

We are sorry to hear that you are not getting the best connectivity out of your Galaxy A16 when using mobile data. We can certainly assist you with this. Please follow this link from our colleagues abroad, where you can view a series of useful troubleshooting steps that will help you fix this issue quickly and easily: https://www.samsung.com/us/support/troubleshooting/TSG01212956/ If it persists, please reach out to your network provider for further assistance, as they may be experiencing a signal issue in your area or your SIM card may need replacing. ^CL at Samsung Support

Tamborina
2 (9,999)

2025-06-25

Storage : 128 GB | Colour : Light Grey
2 (9,999)
Battery life seems fine but then, it is fairly new. The display is OK with a decent-sized screen. Front and rear cameras appear to produce decent pictures. The main thing that lets it down is the RAM. Sure, it can be switched between 2 and 4 gig of RAM but never have I ever had a phone which prompts you to restart it as the performance has slowed! It really lets this phone down which is a real shame.
Helpful?

Features

4 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Val
5 (9,999)

2025-04-03

Leeds

Storage : 128 GB | Colour : Light Grey
5 (9,999)
I love this phone. I had to replace my old one, a Sampson Galaxy as it had developed a fault after several years. I decided to go for the A16 with 5G, after looking at reviews. I am so pleased I did as the downloads are so much quicker. I managed to set the new phone up myself (I'm 77 and still learning the technology). I even managed to transfer all the data from my old phone by following the easy instructions on the screen. I'm still learning about some of the features and would definitely recommend this great little phone.
I recommended this product.
Helpful?
Originally posted on argos.co.uk

Ease of Use

5 (9,999)

Features

5 (9,999)
Jackiwoolfe
1 (9,999)

2025-09-16

Marford, Wrexham

Storage : 128 GB | Colour : Blue Black
1 (9,999)
i've had nothing but problems with it. its asking for a 4 digit code when i switch it on and off, can't switch the phone off and its constantly showing flight mode which i can't get rid off. i've taken it back to tesco mobile where i bought online and they don't want to know and say they can't help me. i am still paying monthly for this and i can't use it.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-16

CX

Thank you for taking the time to review your Galaxy A16, Jacki. We're sorry to hear that you're experiencing issues with the phone asking for a 4 digit code and with Flight mode. It does sound like the phone is asking for your PIN code. If you have forgotten this, you will need to reset your phone, which will remove your PIN and allow you to start afresh. The following link contains instructions for this, under the section titled 'Factory reset on a smartphone using the buttons': https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device/ If you need further assistance, please don't hesitate to contact our helpful Support Teams who are on hand to help. You can find their contact details and opening times here: https://www.samsung.com/uk/support/contact/ We're confident that once this is resolved you will grow to really love your A16, as it is a fantastic phone you have there! ^EW at Samsung Support

Norty
3 (9,999)

2025-02-13

Portsmouth, UK

Storage : 128 GB | Colour : Blue Black
3 (9,999)
I like the screen, the fingerprint sensor, and the size of the phone. However, I'd been used to an older top of the line phone, and the A16 always feels slow in comparison. There's lag in the response to user input, notably on app switching, on loading the keyboard when selecting a text input box, and when trying to activate speakerphone at the start of a phone call. An even worse performance issue though is when playing games - when an advert plays, sometimes the game relaunches rather than resuming at the end of the app.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-02-19

CX

Thank you for taking the time to review the Galaxy A16. We pride ourselves on creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. If you are still experiencing the lag issues you mentioned, we'd love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Nobbyuk
3 (9,999)

2025-04-23

Storage : 128 GB | Colour : Blue Black
3 (9,999)
I bought an A16 to replace an old A12. The screen and camera are better and there are lots of new features that I didn't have on the A12. However, it is slow. It often needs two touches to open apps or use features and it doesn't do multitasking well. If you are listening to music and you open another app, the music stops momentarily. I also get numerous messages to say the phone us running slow and I should reboot. It is also slow connecting to Android Auto. Battery life is also half what tge A12 was. All in all disappointing.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-04-23

CX

We appreciate your detailed feedback and understand your concerns regarding performance and battery life. The Galaxy A16 introduces upgraded features, including an improved screen and camera, but we recognize that speed and multitasking are essential to a seamless experience. We recommend closing apps when not in use, to improve the performance; tap on the 3 lines in the bottom left corner and select 'Close all'. Your insights are valuable, and we’re always working on optimizing our devices to enhance usability. Thank you for sharing your thoughts, we’ll take them into account as we continue refining our technology. ^CH at Samsung Support

BUDDY2
4 (9,999)

2025-06-05

Storage : 128 GB | Colour : Blue Black
4 (9,999)
The switch to a new phone wasn't as difficult as I thought it would be. Only thing I would change is the answering system. On my old phone the answering buttons were at the side and centre foot of the screen. This one has the button on the side if the phone and it us unreachable when the phone us in a case. I have difficulty with the swipe method.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-06-05

CX

We are pleased to read that you found upgrading to the awesome Galaxy A16 an easy and pleasant experience! We are also happy to confirm that you can personalise the way you answer your calls just how you like it by following these easy steps: Settings > Accessibility > Interaction and dexterity > Answering and ending calls > Select the option that best suits you. If you need more help with getting the most out of this brilliant smartphone, or have any questions, our knowledgeable Support Teams are also ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Anne C17
5 (9,999)

2025-08-25

Cleethorpes, UK

Storage : 128 GB | Colour : Blue Black
5 (9,999)
I have had a Samsung phone for many years now and would not consider any other brand The A16 5G is easy to use, has all the functions I need (and many others I'll probably never use) and is a convenient size My previous Samsung phone was almost 6 years old and beginning to struggle - my new Samsung is quick, reliable and efficient
I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-08-25

CX

Thank you for your continued loyalty and upgrading with Samsung. We love having you with us! ^LB at Samsung Support

Moffy
3 (9,999)

2025-07-25

Storage : 128 GB | Colour : Blue Black
3 (9,999)
It is a very nice phone but i think my only problem is the fact that when i do the software upgrade the whole phone changes and not in a good way. Also i cant even scroll down and put my phone on vibrate it is only' Do not Disturb' which doesnt help at all cause i need to al least feel if i am getting a text.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-07-25

CX

We are sad to see you are not enjoying your A16. We would love for you to get back up and running with your phone, therefore, please contact our Support Teams who are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

RyRy8t5
5 (9,999)

2025-05-23

Manchester

Storage : 128 GB | Colour : Light Grey
5 (9,999)
Upgraded from the A14 5G ( which too was a decent handset) and so far I'm beyond impressed, it's quality and performance far exceed what you'd expect for the cost. The screen is bright with impressive colour depth and animations are smooth. Battery lasts around a day with fair usage, and charges relatively quickly, the camera takes decent photos. The lack of a 3.5mm jack is a bit annoying as I have a 3.5mm jack to 2 RCA aux cable for my HiFi so I had to purchase an adaptor which is literally the only downside.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-24

CX

We are thrilled to see you are enjoying your A16! Thanks to the powerful Exynos 1330 processor and massive 5,000 mAh battery, you will get the ultimate performance to enjoy each aspect of your phone! From the incredible 50MP camera to the striking 6.7” FHD+ Super AMOLED display, we can see why you love it so much! With the 25W charge rate, you will be back to 100% in no time! Due to the decreased demand of wired headphones, and to help us improve the design quality of your phone and speakers, the headphone jack was removed, however, with an adapter into the USB Type-C port, you can still enjoy wired headphones! ^LB at Samsung Support

ICR1964
3 (9,999)

2025-07-22

Staffordshire

Storage : 128 GB | Colour : Blue Black
3 (9,999)
It's an okay device. My main gripe is that text messages quite often don't get delivered and the phone needs to be restarted to send them. I have never had this issue with Samsung phones before, so assume either there is a fault with the phone or the messages app has issues with this model.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

3 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-07-23

CX

We are disappointed to see you are not fully enjoying your A16. We know you can get hours of fun from your phone. Please check with your network provider to check there are no issues with your network. If there are no issues, we'd recommend contacting our Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Arnie123
5 (9,999)

2025-05-27

Storage : 128 GB | Colour : Blue Black
5 (9,999)
Had an issue photographing a laminated A4 she of typing it could not get it, the room lighting was flourecent tubes, a yellow light. But then again i dont use the camera much. Keep wanting to try Gemini but keep putting it off. Display is a bugger have to keep pressing think my skin is too dry, was going to put a screen saver on but think that will increase the problem. Its way faster than my A50 but that was 2/3G. Battery seems good only time will tell. Connectivity well i am on O2 and its good signal
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-28

CX

We are pleased to read that you are overall happy and satisfied with the awesome Galaxy A16, Arnie! It is wonderful to know that you are impressed by the superb performance and seamless connectivity of this device, and we are confident that you will enjoy it even more as you discover the potential of its advanced camera system and AI features. We also recommend enabling this setting, which will increase the touchscreen sensitivity of its screen for a swifter interaction with it: Settings > Display > Enable "Touch sensitivity". If you need more help with getting the most out of this awesome phone, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support

Ccpax
4 (9,999)

2025-09-05

Storage : 128 GB | Colour : Light Grey
4 (9,999)
Always love the photos I take with my Samsung phones. It is however the first phone I've had that gets warm to the touch. Battery power isn't great I have to fully charge it every day/night and it is low by the end of the day.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-09-05

CX

It's lovely to read your feedback on your new Galaxy A16! The advanced features of the 50 MP Camera are fantastic! Check out the following link regarding your phone getting warm, as it contains lots of super handy information for this: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/ Should you ever need us, our friendly Support Team is on hand, and you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact Thank you for taking the time to write a review! ^EW at Samsung Support

Redbill
5 (9,999)

2025-08-17

Storage : 128 GB | Colour : Blue Black
5 (9,999)
Performance is excellent,,battery life good, connected to my laptop and other devices on family network. Camera easy to use. Display functional for my needs. Lighter than my old phone. Having upgraded from an A14 to the A16.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-08-19

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Activestar58
5 (9,999)

2025-07-29

Boston, Lincolnshire

Storage : 128 GB | Colour : Light Grey
5 (9,999)
Excellent Battery Life, The performance is awesome. There us so much things I can do with gemini AI! The display is really high quality, so is the camera. Internet connectivity is good, I rarely encounter any problems.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-07-31

CX

We are delighted to read that you are impressed with the awesome battery life, display and performance of the Galaxy A16, as well as with its advanced AI features and top-quality camera system! You can enjoy a device that makes every day awesome! ^CL at Samsung Support

CS14
4 (9,999)

2025-06-30

Scotland

Storage : 128 GB | Colour : Blue Black
4 (9,999)
I love the clear display and good camera. Not so happy with the latest software update. I don't like all the apps on one page. Preferred the 2 pages. I don't like the new WhatsApp setup and Meta AI always present on the bottom right of the screen. The battery drains more quickly since applying the latest update. I was disappointed that the A16 doesn't come with a plug for the charging cable. It's a different size of connection which doesn't fit the plug of any previous Samsung phones.
I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-07-01

CX

Thank you for taking time to review your A16! With the striking 6.7” FHD+ Super AMOLED display and 50MP camera, you'll get the ultimate viewing experience, and those pics will be brought to life! To change the app screen to multiple pages, you will need to change the sort method from Alphabetical to Custom. If it is set to Alphabetical, it will appear all on one page. To do this, swipe up from the home screen > Tap the three-dots > Sort > Custom order. This will create multiple pages. To help us prevent e-waste, we removed the charger block from our phones due to them being reused by our customers, they are still available here: https://www.samsung.com/uk/mobile-accessories/25w-power-adapter-black-ep-t2510nbeggb/ In regard to the third-party apps, we'd recommend contacting the app provider who can look at updating their apps. We'd recommend contacting our Support Teams who can help with your battery issue since the update. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Suue
1 (9,999)

2025-06-23

Storage : 128 GB | Colour : Blue Black
1 (9,999)
I'm not sure if I've brought a duff phone or if it's because it's a cheap phone, it goes really slow like the screen is having trouble with the touch screen and it flickers, I have to turn it on and off to reset it
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-06-23

CX

We're disappointed that you are having issues with latency on your A16 5G that causes you to restart your phone. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

SlimPickins
1 (9,999)

2025-08-16

In the middle of Paradise

Storage : 128 GB | Colour : Blue Black
1 (9,999)
I set the alarm to ring at 5am every morning no matter what. Within the first week, i woke up early & was checking my email, etc and noticed it was after 5am. The alarm did NOT sound. So disappointing. Second, when i type, the cursor jumps around into previous words already typed, making a mess. The spacebar is not slways recognized, also. I havent even had this a month, and i regret buying it.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-08-17

CX

Thank you for taking the time to review the Galaxy A16. We pride ourselves on creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. We'd love to look into the alarm and typing issues you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Header
2 (9,999)

2024-12-09

Storage : 128 GB | Colour : Blue Black
2 (9,999)
The last few years I have had samsung phones, but this is the first one I've been disappointed with. It's so slow. Sluggish. Takes a while to catch up. Now im stuck with it for 3 years.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-12-17

CX

Thank you for your feedback. We are very sorry you are unhappy with your Galaxy A16 due the speed and performance. To ensure your new phone is working at its very best, we recommend following this very useful guide: https://spr.ly/6422Qvzda IF you would some additional, more personalised support, please do not hesitate to contact our experts directly. You can find all our contact methods and their operating hours here: https://spr.ly/6424QvzdI ^CR at Samsung Support

Debbers
4 (9,999)

2025-01-02

Manchester

Storage : 128 GB | Colour : Light Grey
4 (9,999)
I needed a new phone because my old one became obsolete and this was the best phone I could find for my budget, knowing nothing about it, but it's actually been incredible for battery power, a respectable camera setup and a weirdly luxurious feel for the price range. I am a woman with reasonably large hands, but it still feels like I'm stretching a bit to hold it one handed. I just got a case with a charm loop and I'll be adding a little wrist lanyard for my own sense of security.
I recommended this product.
Helpful?
Originally posted on argos.co.uk

Ease of Use

3 (9,999)

Features

4 (9,999)
elle741
2 (9,999)

2025-07-21

Storage : 128 GB | Colour : Light Grey
2 (9,999)
Some of the functions are laggy. really slow to open the camera when you double press the side button to get camera up for example. Some apps work slowly as well. Frustrating.
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-07-21

Samsung

We are sad to see you are not enjoying your A16, Elle. With the powerful Exynos 1330 processor and 90Hz refresh rate, we know you can get the ultimate performance. We have two great links to help you speed up your phone and get the ultimate performance. Here is a guide to speed up your phone: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ We also have some useful tips to optimise the performance of your phone which can be found here: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ ^LB at Samsung Support

lexi laa
1 (9,999)

2025-04-05

merseyside

Storage : 128 GB | Colour : Blue Black
1 (9,999)
I didn't use it for around 10 days as was still using my old phone and when I came to Samsung saying wanted to return it they just said how was going to charge me money as they assumed I'd used the phone with downloading things to ot and stuff but I hadn't. I just tested the camera and saw how it isn't as advertised. deffo not a 50mp camera that can be used as normally would. not allowed to zoom have go down to 13mp. it's very very very laggy phone. I have restart it nearly everyday as it says it will run better it never does its so slow. I woulda gone for the a55 or a56 if I knew the camera was rubbish and how baggy the phone is. my Samsung 8 I've had for 6 yrs and still works better than this but still not well as thays why I needed a new phone. and now I'm out of pocket and stuck with this rubbish.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

2 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Kaffywaffy
3 (9,999)

2025-05-21

Storage : 128 GB | Colour : Blue Black
3 (9,999)
The phone is good takes great photos ect. But unfortunately is does rend to freeze and go slow quite alot And it was me t to have ear phones with the phone but didn't
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-05-21

CX

While it's great to see that you are enjoying the awesome camera on your A16 5G, e're disappointed that you are having issues with latency and freezing. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ This handy guide runs you through what to do when your phone freezes: https://www.samsung.com/uk/support/mobile-devices/my-galaxy-smartphone-has-frozen-how-do-i-restart-it/ If this issue persists, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We can confirm that this model doesn't come with earphones. If you are referring to a promotion that was running at the time of purchase, please let our Support Teams know, and they will advise further. You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

John91
4 (9,999)

2025-08-24

Kingston upon Thames

Storage : 128 GB | Colour : Blue Black
4 (9,999)
I am slowly getting to know how to use my Galaxy. One thing that I need to have urgently is my account number. Please send it to me. regards John Previte
I recommended this product.
Helpful?
Originally posted on Galaxy A16 5G(SM-A166BZKDEUB)

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-08-27

CX

We are thrilled to see you are enjoying your new A16, John. We cannot provide that information here, however, you can get in touch with our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

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