Galaxy A16
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Reviews
Galaxy A16
- Customers consistently praise exceptional value for money, noting the phone delivers far more than expected at its price point
- Most find the interface intuitive and setup straightforward, making it ideal for less tech-savvy users and those upgrading from older devices
- Many highlight strong camera quality and excellent battery life as key reasons for satisfaction and daily reliability
- Reviewers appreciate the lightweight build, bright display, and solid overall performance across everyday tasks
- A few report occasional software popups and rare slowness, though these minor issues rarely diminish overall satisfaction
Reviews with images & videos
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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
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2,580 Reviews
2026-08-22
2026-08-14
Internal Support Team
Hi Lorna. We're sorry to see that you have been unable to enjoy your A16 as you haven't been able to successfully transfer your data. Not to worry, we're on hand to help. Please reach out to Samsung Support Teams, as they will be happy to walk you through this process. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/
2026-08-13
2026-08-11
2026-08-07
Samsung
We love hearing that we’ve given you that five-star feeling. Thanks for sharing your brilliant review! ^EW at Samsung Support
2026-08-07
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2026-07-29
CX
We're delighted to see how much you are enjoying your A16! With the crystal clear 6.7" display and intuitive software, this model is a dream. Thank you for choosing us for your upgrade, we're sure that this device will be wowing you for years to come! ^SK at Samsung Support
2026-07-29
2026-07-28
2026-07-28
2026-07-28
LEICESTER
Samsung
We're sorry to hear that your experience with the Galaxy A16 hasn't been the one you expected. We understand that you were informed the device, which stopped working after 11 months, could not be repaired under warranty on this occasion due to its condition. Please rest assured that our warranty process is designed to ensure every case is assessed fairly and consistently. While we appreciate this isn't the outcome you were hoping for, we would still recommend having your device repaired so you can get back to enjoying it as soon as possible. If you'd like to arrange a repair, or if you have any questions about the assessment, our Support Team will be happy to help. You can find our full contact details and opening hours on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-07-28
2026-07-27
2026-07-27
2026-07-27
Samsung
We appreciate you taking the time to share your review of the Galaxy A16 with us. We're pleased to hear that you think this is a great device overall. However, we're sorry to learn that its durability left you disappointed after it was accidentally damaged in a fall. Although all our phones, including the Galaxy A Series, are designed using high-quality materials with durability in mind, accidental drops can still unfortunately result in damage. We'd love for you to enjoy your device with complete peace of mind and have it restored to its best condition. You can arrange a repair by visiting: https://www.samsung.com/uk/support/repair/ To help protect your device from everyday knocks and accidental drops, you can also browse our range of Galaxy A16 cases and covers here: https://www.samsung.com/uk/aisearch/?searchvalue=a16%20cover If you have any questions or need further assistance, our Support Team will be happy to help. You can find our full contact details and opening hours on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-07-25
2026-07-25
2026-07-25
2026-07-24
Internal Support Team
Hi Ria. Fantastic to see how much the battery life, display, and durability of the A16 has impressed you! We believe that the camera on this phone is incredible, with an epic 50 MP main lens that can be found on some of our S Series models. You can find out how to get the best from the camera here: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/
2026-07-24
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing and giving us top marks! ^EW at Samsung Support
2026-07-23
2026-07-22
2026-07-22
2026-07-22
Samsung
Fantastic to see that after a lengthy service from your previous phone, you are now enjoying the A16! This model has all the features you know and love, with a great update in tech, including the speedy Octa-Core processor. It will be wowing you for years to come! ^SK at Samsung Support
2026-07-22
2026-07-22
2026-07-22
Samsung
Thank you for taking the time to share your review of the Galaxy A16 with us. It's great to hear that you've been enjoying the device overall, particularly its camera system compared with your previous Galaxy A25, and that the battery life has been meeting your needs. We also appreciate your feedback about some of the applications and your suggestion for additional editing features. Rest assured that we'll pass your comments on to the relevant team. It's wonderful to know that setting up the biometric features was straightforward and that you're enjoying your new product now. If you ever need any help getting the most out of it, our Support Team will be happy to assist. You can find our full contact details and opening hours on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-07-22
2026-07-22
London
Samsung
We're sorry to hear that you're not yet loving your Galaxy A16. This isn't what we'd expect to hear, as we try to design our devices with user-friendliness in mind, but please don't worry, as we're on hand to help. The following link contains a really handy guide for navigating your new phone and includes a video as a visual guide as well: https://www.samsung.com/uk/support/mobile-devices/navigating-galaxy-smartphones/ Our friendly Support Teams can also provide visual assistance and show you around the full features, including personalisation settings, which can tailor your smartphone experience to your needs and make things much easier all around. You can reach out to us on 0333 000 0333 | Mon-Fri - 8am to 8pm | Sat-Sun - 9am to 6pm, or via Live Chat here: https://www.samsung.com/uk/support/contact/ We want to reassure you that we have noted your feedback and that your satisfaction is vital to us. We look forward to speaking with you and ensuring that you and your husband both have a fantastic experience with your phones going forward. ^EW at Samsung Support
2026-07-21
2026-07-21
2026-07-21
2026-07-21
Samsung
We're sorry to hear that the Galaxy A16 hasn't met your expectations. We understand your concerns regarding the Samsung Keyboard, as well as the camera, display quality and content recommendations. We'd love the opportunity to help you personalise your device to better suit your needs and preferences, so you can get the very best from its incredible features, useful apps and excellent performance. Please don't hesitate to get in touch with our Support Team, who will be happy to assist you. You can find our full contact details and opening hours on our Contact Us page here: https://www.samsung.com/uk/support/contact/^CL at Samsung Support
2026-07-21
Samsung
It is great to see you are loving your A16! From the striking 6.7” Super AMOLED display to the powerful Exynos 1330 processor, you'll be guaranteed to get the best of the best with us at all times! ^LB at Samsung Support
2026-07-20
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2026-07-17
2026-07-16
2026-07-16
2026-07-16
2026-07-15
Internal Support Team
Hi Spero26. While it's great to see that you like your A16 overall, we're disappointed to see that you are facing issues with typing accuracy. When it comes to typing, Samsung have a wealth of great features that can help you text in the best way that suits you. Please head to Settings > General management > Samsung Keyboard settings, and check out the features listed under 'Smart typing'. We would recommend turning 'Predictive text' on or off, depending on what setting it is currently on, as it is likely this that has impacted the amount of typos you are experiencing. If this issue persists, please reach out to Samsung Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/
2026-07-15
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2026-07-13
2026-07-13
Internal Support Team
Hi Pete. Great to see that you're enjoying the A16 overall! Samsung decided to forgo the headphone jack on this model so that we could retain space for vital hardware and create a slim design, and also to reflect the habits of our users.While there isn't a 3.5 mm headphone jack on this model, you can use a 3.5 mm to USB-C adapter, USB-C headphones, or Bluetooth headphones. As for the SIM tray, it certainly shouldn't be difficult to remove when the ejector pin is inserted. If this issue persists, please reach out to Samsung Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/
2026-07-13
2026-07-12
Doncaster
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Samsung
It's a shame to see that you're having trouble settling in to your A16. There can be a learning curve when introducing new tech into our lives, so we have created this handy guide that will help you navigate your phone: https://www.samsung.com/uk/support/mobile-devices/navigating-galaxy-smartphones/ If you need any further guidance, please don't hesitate to reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You'll be an expert in your wonderful new phone in no time! ^SK at Samsung Support
2026-07-12
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2026-07-12
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2026-07-11
2026-07-11
Internal Support Team
Hi Jackson. It's a shame to see that the items included within the box are impacting your enjoyment of the A16. The items included within the box with your device are a reflection of our commitment to the environment. We found that the large majority of our users were re-using their plugs, so in the effort to reduce e-waste, we decided to include only a new cable, so that our users could still refresh their charger. To prepare for your new phone, we would always recommend checking out the 'What's in the box?' section of the purchase page. Enjoy your device!
2026-07-11
Internal Support Team
Hi Alec. It's a shame to see that you aren't enjoying your upgrade to the A16. This incredible phone is packed full of awesome features, and we're certain that there is something for everyone on this wonderful model. For any support, please reach out to our Support Teams, who will be happy to help. You can find their conact details and operating hours here: https://www.samsung.com/uk/support/contact/
2026-07-11
Samsung
We’re thrilled to read your thoughts and feedback about the awesome Galaxy A16! Thanks for sharing with us and giving this brilliant phone top marks! ^CL at Samsung Support
2026-07-11
2026-07-10
2026-07-10
2026-07-10
Samsung
Thanks for the great rating and for taking the time to share your feedback with us, Levi. Should you need us, our friendly Support Teams are on hand to help. You can find our contact details and opening times using the following link: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2026-07-09
2026-07-09
2026-07-09
Internal Support Team
Hi Johg. We're sorry to see that you have been facing issues with the fingerprint sensor on your A16. Please make sure that the sensor area is free from debris and dirt, and that it is not obscured by any cases or accessories. For further support, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/
2026-07-09
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2026-07-07
Internal Support Team
Hi Margaret75. You can adjust your volume levels in Settings > Sounds and vibration > Volume. If it is still low, please check out the steps listed here: https://www.samsung.com/uk/support/mobile-devices/troubleshooting-speaker-and-sound-issues-on-a-samsung-galaxy-device/ If you need any further support, please don't hesitate to reach out. Our Support Teams are here to help - you can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/
2026-07-07
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