Galaxy A35 5G
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Reviews
Galaxy A35 5G
- Customers consistently praise sharp camera quality and bright, color-accurate display as standout features
- Most reviewers highlight intuitive interface, fast responsiveness, and seamless data transfer from older devices
- Many report excellent all-day battery life, though some experience faster drainage requiring midday charging
- Several users note occasional system freezes or slow web page loading in isolated cases
- Overall, customers view it as exceptional value that delivers premium features at mid-range pricing
Reviews with images & videos
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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
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1,017 Reviews
2024-07-03
Wirral
2024-06-28
Samsung UK Reviews Team
Thank you for taking the time to share with us this amazing review about your fantastic Galaxy A35! We are pleased to read that you have been enjoying the smooth performance and fantastic 120Hz refresh rate of this device, which keeps you as fast as possible throughout the day. It is also great that you are happy with the quality of the camera, with the Galaxy A35 boasting an improved NPU and enhanced sensor that make photos clear with detail even in the dark. From nightscapes to night portraits, you’ll get more detail in every shot. You can always trust Samsung to enjoy top-quality products, that aren't just smart and powerful, but also affordable! ^CL at Samsung Support
2024-09-09
London
2024-09-07
Derbyshire
CX
We are sorry to read that you are not quite happy with your Galaxy A35 when compared to the Galaxy A51, because you have noticed the device behaves unexpectedly when locking it or using the camera, Jane. If these issues happen only when the device is in your pocket, there are steps you can take to avoid accidental pocket dialling. Please follow this link, shared by our colleagues abroad, which we are confident will be very useful for this: https://spr.ly/6428oMDI6 If the steps on the previous link don't help, it is possible that a third-party app is to blame, and please follow the guide on this second link to start the device in Safe Mode, which will disable all third-party apps: https://spr.ly/6420oMDI8 If the issues stop while the phone is in Safe Mode, you will need to disable your third-party apps one by one until you find the culprit. We are confident that the links above will be very useful. Still, if you need more assistance with this, please don't hesitate to contact our Support Teams. You can find our full contact details and opening times here: https://spr.ly/6423oMDI1 ^CL at Samsung Support
2024-06-23
Maidenhead Berkshire
Samsung UK Reviews Team
Thank you for your wonderful review! It's fab to see how much you are enjoying the stunning, crystal clear display and impeccable camera features! It's perfect for capturing the detail in your beautiful artwork! ^CR at Samsung Support
2024-08-23
CX
Thank you for your feedback, Daisy, although we do regret seeing that you're not getting everything that you were hoping for from your A35. We do design all our smartphones to provide our customers with everything that they'd want or need with a modern phone, so can understand your frustration if this has not been your experience. We hope that this does not discourage you from exploring our range again in the future. ^DB at Samsung Support
2025-01-13
Scotland
CX
Thank you for your feedback, Laura. We are pleased to see that you're loving the performance of your new Galaxy A35, however, we are keen to ensure you are getting the best photos and videos possible from the camera. We would like to speak with you directly and get a better understanding of what happens when you are using the camera and why you are unhappy with the results. With more information we can ensure you get the support you need. Please get in touch with our Technical Support Team directly, who will be happy to help! You can find all our contact methods and their operating hours here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung Support
2024-07-10
Sunderland
Samsung UK Reviews Team
Thank you for your fantastic review! We're thrilled to see you're loving your A35 and have been wowed by the impressive features and performance, as well as the long-lasting battery, excellent camera quality and clear speakers! ^AP at Samsung Support
2024-06-01
Newcastle
2026-05-29
Rotherham
Samsung
We are sorry to see that you are having a number of issues with your A35 and did not receive the service you deserve afterwards, Mara. Our colleagues will do everything they can to get your phone working to perfection in no time. If our engineers find any issues that voids the warranty, then any repairs done will be chargeable. This is in line with the Terms and Conditions of the warranty agreement. Even if the issue you are having is not connected to the physical damage, your entire phone will be out of warranty. We do not want our customers to feel stressed during this process, and we'll do everything we can to get everything resolved in a timely manner. Your feedback is greatly appreciated, and we'll take this on board to help improve our services in the future. Please don't hesitate to contact our Support Teams for further assistance. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-03-05
Scarborough
CX
We are disappointed to see your A35 has not made a huge impact in your life! With the exceptional 3 rear cameras, them being the 50MP Wide-angle camera, 5MP Macro camera and the 8MP Ultra-wide camera, we know you can take epic pics even at night. Thanks to Nightography, taking that special picture has never been easier! Here is a great guide to help you take those perfect shots even at night: https://www.samsung.com/uk/mobile-phone-buying-guide/samsung-night-mode-camera/ If you have any questions, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-12-28
Doncaster
CX
We are delighted to read that you decided to re-join our wonderful Galaxy of incredible devices with the awesome Galaxy A35! It also makes us very happy that you have always found our products very easy to use, and we are confident that the endless advantages of this phone have already made up for its slightly heavier design. Still, you can always find any physical specification of our products, including the weight, directly on the "Specifications" and "Physical specification" sections on the Samsung UK website: https://spr.ly/6423auWeh ^CL at Samsung Support
2025-02-20
Carrckfergus, Northern Ireland
2025-01-24
Nottingham
2025-02-21
Sussex
2024-07-09
Dudley, West Midlands, UK
2024-07-01
Somerset
Samsung UK Reviews Team
Thank you for the five-star review, Sam! It is a pleasure to see how impressed you are with the camera quality of your new Galaxy A35! Not only that, but that you are loving the beautiful display clarity and crisp audio! ^CR at Samsung Support
2024-12-10
London
2024-12-12
CX
Thank you for sharing your feedback with us, Jo. We are sorry to read that you are unhappy with your Galaxy A35. When it comes to charging the A35, it has a 25W capacity. To ensure you reach these speeds, you will need to use the correct cable and plug. You can find the perfect one here: https://spr.ly/6420Q4wly For guidance on the other issues you have mentioned, with the touch screen, and fingerprint recognition, please do not hesitate to contact our Technical Support Team directly. You can find all our contact methods and operating hours here: https://spr.ly/6426Q4wlO ^CR at Samsung Support
2026-02-05
Sydney, Australia
CX
Thank you for this in‑depth review of your awesome Galaxy A35, Atid! We’re delighted to hear how well your new phone has performed for you, especially during your trips. It’s great to know you’re happy with the display, durability, and overall reliability, and that it has held up so well even with frequent use on the go. We’d also love for you to make the most of its incredible cameras, and we’d like to share this link with great tips on how to take professional‑looking photos effortlessly: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/?msockid=0b2e01fd2fee6687151b170a2e4a67c0 Regarding eSIM, availability can vary depending on the specific regional variant of the device and the market it was supplied for, with the UK version of this model supporting it as part of its Dual SIM functionality. You can find more information on using eSIM with a Samsung phone here: https://www.samsung.com/uk/support/mobile-devices/how-to-use-an-esim-with-your-galaxy-phone/?msockid=0b2e01fd2fee6687151b170a2e4a67c0 We hope you continue to enjoy every moment with your new device! ^CL at Samsung Support
2024-11-24
Wellingborough
2024-06-01
Fife / Scotland
Samsung UK Reviews Team
It's lovely to see how much you are enjoying your new Galaxy A35! A spectacular camera, user-friendly software, powerful performance, a long-lasting battery and a plethora of useful and fun features, the A35 has so much to offer! Thanks for the five stars! ^CR at Samsung Support
2024-05-08
Scotland
Samsung UK Reviews Team
Thank you for sharing with us this colourful review about your new and amazing Galaxy A35! We are delighted to read that you are capturing life in its true beauty and colours with the powerful camera of your incredible device. We are confident it is only a matter of time before you become a pro at making the most of each single feature of your phone. In the meantime, if you have any questions, one of our colleagues is always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6420jQFue ^CL at Samsung Support
2024-05-31
Ossett
Samsung UK Reviews Team
Thank you for your review! We are pleased to see that you are enjoying your new A35. When it comes to battery life, you can use the features and settings to ensure you get the best performance possible. Please check out this very handy guide: https://spr.ly/6423etFDZ. If you feel that further improvement is needed, please do not hesitate to contact our Technical Support Team directly, who will be happy to help! You can find all our contact methods and their operating hours here: https://spr.ly/6426etFDj. ^CR at Samsung Support
2024-11-16
Hertfordshire
2025-01-26
Manchester
2024-11-22
Scotland
CX
Thank you for taking the time to share with us this review about your Galaxy A35, Jena. Although we are pleased to read that you are happy with the advanced camera of this device as well as with its screen, we also appreciate the fact that the battery life and the design do not meet your expectations. Please follow this link, where you can find a useful guide about how to keep the battery of this phone always optimised for the best experience: https://spr.ly/6427tBCZd It is also our understanding that you don't find the side buttons very easy to use compared to your previous device. From our end, we would certainly like to take your feedback on board, so we can improve the design of our future phones to make them even easier and smarter to use. In the meantime, please also don't hesitate to speak to our Support Teams, if you have any questions about how to make the most of your phone: https://spr.ly/6428tBCZe ^CL at Samsung Support
2024-11-27
Wiltshire
CX
We are sad to see that your A35 is not meeting your expectations, Jess. We know your phone can bring you years of love and enjoyment, and we would love to enable this for you! With the stunning 50MP camera, you can take those precious pics to remember for years, we have some great tips to help you take that perfect picture. You can find them here: https://spr.ly/6426tlIH4. We would recommend contacting our Support Teams who will be able to rectify any issues you are having. You can find their contact details and opening hours here: https://spr.ly/6427tlIHf We know those three-stars will soon turn into five-stars! ^LB at Samsung Support
2024-04-18
Samsung UK Reviews Team
Thank you for taking the time to review the Galaxy A35, although we are sorry to see that you are not happy with it due to the device getting hot. We would love to offer you full support with this, so you can start making the most of all the fantastic features this brilliant product offers as soon as possible. The temperature of your phone can increase depending on a series of circumstances, and this can happen with the device not experiencing any fault. Here is a link that will offer you an easy guide on the reasons why your phone may be getting hot and how to reduce the instances this can happen: https://spr.ly/6422bu8HI We also recommend keeping the phone always up to date for maximum stability and updated features: Settings > Software update > Download and install. If your phone continues to be hot after following the steps from the link above, please don't hesitate to contact our Support Teams, who will be able to assist you further with this. You can find our contact details and opening times on our Contact Us page here: https://spr.ly/6426bu8H2 ^CL at Samsung Support
2024-12-17
Birmingham
CX
Great to see that you're enjoying your A35 5G, which has met all of your expectations, Ibby! Let's make sure that it runs the best it possibly can for you. Here are some handy tips to speed up processing times: https://spr.ly/6425v0wgJ We'd also recommend checking out the following link, to ensure that you get the most out of your battery life: https://spr.ly/6426v0wgK Once your phone is fully optimised, we're sure that it will earn that fifth star! ^SK at Samsung Support
2025-01-26
North Wales
2025-04-02
Sheffield
2024-12-07
Southampton
CX
Thank you for sharing your wonderful feedback with us! It is a joy to see how much you are enjoying your new Galaxy A35! With its powerful battery and performance, beautiful display, quality audio and spectacular camera capabilities, it's no wonder you're so impressed! ^CR at Samsung Support
2025-01-02
South East England
2024-04-08
2024-07-10
Scotland
Samsung UK Reviews Team
Thank you for your review, Kirsty. We are sorry to read that you are unhappy with your new Galaxy A35 due to the battery performance. When it comes to the battery, we recommend you check out this incredible guide on battery optimisation: https://spr.ly/6427iK4WB. If you follow this guide and still feel that the battery is not as it should be, please do not hesitate to contact us directly. You can find our number and opening times here: https://spr.ly/6428iK4W8. ^CR at Samsung Support
2024-09-01
West Yorkshire
2024-05-17
Samsung UK Reviews Team
It's great to see that your A35 is perfect for your personal needs, and that you're finding it easy to carry around. The large display brings everything into sharp focus making it easier to read pages or watch videos. It's good to see that you're finding it simple to use all round. ^DB at Samsung Support
2024-06-21
United Kingdom
Samsung UK Reviews Team
Thank you for your fantastic review! We're pleased to see you're loving the upgrade to the A35 from the A03 and have been wowed by the impressive features it offers! ^AP at Samsung Support
2024-06-12
London
Samsung UK Reviews Team
Thanks for the wonderful review! We are delighted to see how impressed you are with your new Galaxy A35, with familiar software and a fantastic camera, it's no wonder you're so pleased! ^CR at Samsung Support
2024-09-06
Bristol
2025-07-14
Samsung
We are sorry to see you are facing issues with data connection on your A35. If you are able to use Wi-Fi successfully on the phone, this may be linked to an issue with your network provider. Therefore, if you are having issues with data connection, we'd always recommend reaching out to your network provider for further guidance. If you ever need assistance with Samsung related issues, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-07-29
Devon
2024-10-15
Manchester
CX
Thank you for taking the time to review the Galaxy A35 with its fantastic 6.6 inch Super AMOLED Infinity-O display. We pride ourselves on creating devices that delight and please our customers, and we regret to see on this occasion we did not meet your expectations. We'd love to get to the bottom of the issues you are experiencing regarding the connectivity, battery and stalling issues. Contact details and opening times for technical support can be found through the following link: https://spr.ly/6427qTB2h ^CH at Samsung Support
2024-09-08
Fife
CX
It's great to see that you're loving your A35, Jim, particularly the camera and the battery, and it is correct that it if you connect it to both Wi-Fi and mobile data, then it will automatically default to Wi-Fi. If you do require any functions that specifically require mobile data then as this is running in the background it will also be defaulted to when needed. ^DB at Samsung Support
2024-08-19
France
CX
We are pleased to read that you are satisfied with your Galaxy A35 overall, Dunnie. As you mentioned, this fantastic device isn't just very easy to use for the most straightforward experience; but it also boasts a larger and immersive screen offering you lots of advantages every time you use it. From multitasking to streaming, playing graphic-intensive games and more, we are confident you will enjoy every aspect of your amazing phone the more you use it. ^CL at Samsung Support
2025-06-25
Bourne Lincolnshire
CX
It is wonderful to know that you think the Galaxy A35 is an awesome phone overall, and a great upgrade from your previous Galaxy S9! We are also glad that you found yourself right at home with our intuitive Android software, and that you are impressed by its brilliant camera system, excellent performance and 25W Super Fast Charging capability. We also appreciate that you would have enjoyed this device even more if it was possible to use your Gear S3 frontier Smartwatch, which is not supported. If you would like to discuss your upgrade options to our latest smartwatches, while also exploring the many ways in which you can get one flexibly and affordably, please don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2025-06-29
Ramsbottom, Lancashire
CX
We are overjoyed to read that the Galaxy A35 is the best phone you have ever had, Brian! From its advanced camera system to its brilliant range of useful apps and intuitive software, this device is a must-have for anyone who loves technology! ^CL at Samsung Support
2024-07-15
Cardiff
2025-01-02
Essex
2025-01-30
Bournemouth
CX
We are over the moon to see you are loving your A35! With the incredible 50MP camera, we can see you are already taking epic pics! ^LB at Samsung Support
2025-01-17
Portsmouth
CX
Great to see that you are enjoying your A35 5G overall, but a shame that you're having trouble with the camera. The camera on this phone is outstanding, with a high quality 50 MP main lens capturing your photos in brilliant detail. Here's a handy guide that will help you get the best shots possible: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ If you need any further advice, our Support Teams will be happy to help you unleash you inner photographer. You can reach out to them using the contact details on the following link, during the listed operating hours: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2024-10-16
Mid Wales
CX
We're delighted to see that you are enjoying the wonderful A35 5G! With the amazing Octa-Core processor leading the way, this phone can operate at lightening fast speeds. This makes for perfect viewing on the beautiful 6.6" Super AMOLED screen, which will truly immerse you in your favourite content. We've also made sure that you can customise the Home screen to your hearts content, so all of your favourite apps are exactly where you want them to be. Thank you for this excellent five-star review, we're certain that your love for your phone will only continue to grow! ^SK at Samsung Support
2024-10-12
Castle Douglas
CX
Thanks so much! It's fab to see how impressed you are with your new Galaxy A35 5G! There is so much to enjoy, so it's wonderful to see why in particular you are so impressed! A huge memory and RAM, user-friendly software, spectacular camera capabilities and a long-lasting battery are just a few reasons to love this phone, so we're certain with time that you will discover more! ^CR at Samsung Support
2025-02-08
Peterborough
2025-08-08
Birmingham UK
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving the Galaxy A35 a great rating! ^LB at Samsung Support
2024-12-10
Derby
CX
Thanks so much, Johnathon! We are over the moon to see how pleased you are with your new Galaxy A35! We are certain you will be absolutely loving it until you decide to upgrade! ^CR at Samsung Support
2024-10-30
London
CX
Thank you for your review, Ayobami. We are very sorry to see that you are unhappy with the battery performance of your new Galaxy A35. There are many ways to ensure you get the most time from a single charge, all the tips and tricks can be found here: https://spr.ly/6421SRNaU. If you feel there is still room for improvement, please do not hesitate to contact our Technical Support Team who will be happy to provide further assistance. You can find all our contact methods and their operating hours here: https://spr.ly/6422SRNaq. ^CR at Samsung Support
2024-09-06
CS
It's great to see that you are a fan of your A35, Rick, but we do reassure you that we design all our smartphones to be resilient. We are happy to take on board your feedback, so that we can keep on giving our customers with everything that they'd want. ^DB at Samsung Support
2025-04-01
Devon
CX
Thanks to the massive 5,000 mAh battery and the impressive 50MP camera, we can see why you love it so much! We are thrilled you were able to transfer all your data smoothly and got up and running to use this stellar phone quickly! ^LB at Samsung Support
2025-03-22
NORMANTON WAKEFIELD
CX
We are thrilled to see you are loving your A35! From the 6.6" Super AMOLED display to the incredible 50MP camera, we know you won't be disappointed! ^LB at Samsung Support
2024-04-29
Samsung UK Reviews Team
Thank you for sharing your fantastic experience with the A35! We're delighted to see you're enjoying the upgrade from your J4+, and have been impressed by the speedy performance, clear display and the amazing selection of colours. It's also excellent to read you've found the phone comfortable to use! Thank you for choosing us again, we appreciate your loyalty! ^AP at Samsung Support
2025-01-08
Southeast
CX
Thank you for sharing with us this review about your Galaxy A35, Keel. While we are pleased to read that you are happy with its great camera and powerful volume, we also appreciate that you wished this device to feature the headphone jack port for your headphones. We would like to reassure you that this specific port was removed to make the phone thinner and lighter, as well as to make space for its powerful battery and specs. You will still be able to use USB-C headphones with it, as well as wireless Bluetooth ones for an even more enhanced sound experience. Still, we will certainly make sure to take your feedback on board, so we can use it to delight you with our future products. ^CL at Samsung Support
2025-03-17
Milton Keynes
CX
We are delighted to read that you find the awesome Galaxy A35 very straightforward thanks to its intuitive interface and convenient Power button, Rod. We are also glad that you are happy with its clear display and smooth performance. Enjoy! ^CL at Samsung Support
2024-08-24
Essex
CX
Thank you for your review, Steve. We are very sorry to read that you are having trouble with the battery performance on your new Galaxy A35. To ensure your phone's battery is working at its best, and to ensure long term battery health, we recommend following the tips and tricks provided in this very handy guide: https://spr.ly/6421meQ9F. If you find the battery is still acting unexpectedly, please do not hesitate to contact our Technical Support Team directly, who can take a detailed look at your battery usage and provide personalised support to get you the solution you need. You can find all our contact methods and their operating hours here: https://spr.ly/6422meQ92. ^CR at Samsung Support
2024-05-29
Taunton
Samsung UK Reviews Team
Thank you for sharing with us this review about your Galaxy A35. We are sorry to read that you have been experiencing an intermittent issue with your Bluetooth disconnecting from your earbuds and car, and we are ready to help you make the most of this fantastic feature. Please follow these two links, the second shared by our colleagues abroad, where you will find a series of useful steps about how to fix any issue with your Bluetooth connectivity dropping while ensuring the connection remains as strong and stable as possible: https://spr.ly/6426elF2e - https://spr.ly/6427elF25 We are confident the links above will be very useful. Still, if you need more help with this, please don't hesitate to reach out to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6428elF2g ^CL at Samsung Support
2024-09-13
Hatfied
2024-12-12
Preston
2024-08-24
Dundee scotland
CX
We are delighted to read that you are finding your awesome Galaxy A35 very easy to use, and that you are also enjoying its top-quality and performance when you are on a call. This fantastic phone comes with everything you need to keep you connected with the world in the smartest way possible, Carole! ^CL at Samsung Support
2025-01-23
Liverpool
2024-07-31
Surrey
Samsung UK Reviews Team
Thank you very much for sharing your lovely feedback with us! We're super happy to see how much you are enjoying the crystal clear display and slim, compact design of your new Galaxy A35! ^CR at Samsung Support
2025-02-19
Teesside
2024-09-25
Manchester
CX
We're pleased to see that you are enjoying the fantastic A35 5G, Micky! It's a top priority for us that our devices are easy to use, so we're glad to hear that the easy navigation of the Play Store is a highlight for you. We're certain that this phone will continue to wow you for years to come, and earn that fifth star! ^SK at Samsung Support
2024-11-03
Ayrshire
CX
Great to see that you think the A35 5G is a tidy model worthy of a four-star review, but we'd definitely like to help you enjoy it! Please reach out to our Support Teams with further information regarding any help we can provide to ensure you can make the most of this brilliant phone. You can find their contact details and operating times here: https://spr.ly/6429SgInB With our support, we're sure that you will be able to appreciate the amazing features that this phone has to offer, and it will quickly become your device of choice to take the perfect shot of your cute pup for years to come! ^SK at Samsung Support
2024-12-13
Mold
2024-07-30
South Yorkshire
Samsung UK Reviews Team
We are sorry to read that you cannot make the most of your amazing Galaxy A35 because you have been struggling to charge it due to an error message appearing on the screen. Please don't hesitate to get in touch with our Support Teams, who will be more than happy to get this sorted for you as soon as possible. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6428cAQ5A ^CL at Samsung Support
2024-12-09
London
2025-05-28
Bradford
2024-12-04
Bridgwater
2024-07-16
Leicester
Samsung UK Reviews Team
We are pleased to read that you think the Galaxy A35 is a great phone all round! We are also glad that you found setting it up and transferring all your important data onto it very easy, and that you have already started making the most of its smooth and user-friendly interface, as well as its powerful camera. This fantastic device will make every day awesome! ^CL at Samsung Support
2025-03-18
cx
We're thrilled to see you're loving the Galaxy A35! The stunning display is perfect for playing games, watching films or looking back on the photos you've taken with the amazing camera! AI is great for looking up instantly using Circle to Search or even creating mini masterpieces using Sketch to Image! Gorilla Glass Victus+ gives you peace of mind should you accidentally drop it! The speedy 2.4GHz processor is fast enough to handle any app and can multitask with ease! All wrapped up in a sleek and beautiful design! Many thanks for the five stars! ^CH at Samsung Support
2024-09-16
lincolnshire
CX
We're sorry to see that you have experienced an issue with your phone lock during such a difficult time. During the set up process, the phone will have asked you if you would like to set up a PIN, password, or pattern to use as a backup for the fingerprint unlock. We would recommend trying any passwords you usually use, just in case. If you are unable to remember your password, the only option will be a Factory Data Reset. This will remove all data from your phone, however, it will still request your Google Account password once this process is finished, so please make sure that you know your password before carrying out these steps. You can find out how to perform a Factory Data Reset on the following link, under 'Factory reset on a smartphone using the buttons': https://spr.ly/6425U61O5 In the case that you don't know your Google Account password, you will require an engineer's support to remove the software from your device and replace it with a fresh copy, removing all passwords. You can visit a local Store like you mentioned, or arrange this on the following link: https://spr.ly/6428U61O2 As for the TNT football deal, this isn't something we offer, we're afraid. If this has been offered by your Network provider or a third party retailer, we would recommend reaching out to them directly for further support. We're sure that they will be happy to help. ^SK at Samsung Support
2024-12-20
Cheshire
CX
Thank you so much for taking the time to write an in-depth review for your new Galaxy A35, Dave! It is an absolute pleasure to read you are loving it so much, especially thanks to its speedy performance, sleek design, camera capabilities, sound quality and Google Gemini features! ^CR at Samsung Support
2025-04-11
Falkirk
CX
Wow, we're delighted to see just how much you are loving the A35 5G, Mitch! You definitely made the right choice for your needs, this phone is packed full of useful features, and can capture stunning photos with the 50 MP main camera lens. This phone has a whopping 5000 mAh battery, which can support you through the day with life to spare. While we understand that wireless charging is a great convenience, this phone can charge at 25W Fast Charging, meaning that you will never be without it for long when it does need some extra juice. With such a glowing review, we're sure that you will be enjoying this model for years to come! ^SK at Samsung Support
2025-07-24
London
CX
We are disheartened to see you are not enjoying your A35 any more. We appreciate your feedback, and we will take this on board to help improve our products. If you need assistance with getting up and running with the new update, we'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-05-13
CX
We are disheartened to read that you don't like your Galaxy A35 because you noticed the screen is not clear enough, and it flickers intermittently. Additionally, we appreciate that you noticed the device turns itself off suddenly, with its features also not meeting your expectations. We would like to look into the issues you mentioned in more detail to be able to offer the best assistance with getting everything sorted as soon as possible, Dennise. Please don't hesitate to speak to our Support Teams, who will be ready to help you with this. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-09-01
Wales
CX
We are sorry to read that the Galaxy A35 is not meeting your expectations because you are not finding it very easy to use, and because the Wi-Fi disconnects intermittently from it, Guto. Please follow these two links, where you can find two useful guides about how to set up your phone easily and quickly on the first, and how to navigate it on the second: https://spr.ly/6420mLadi - https://spr.ly/6422mLadY On this third link instead, from our colleagues abroad, you can find a useful troubleshooting guide with effective steps about how to resolve any issue affecting the Wi-Fi connection: https://spr.ly/6423mLadl After each set of steps, simply click on "No, I need more help" to access the rest. If you need more assistance with getting the best experience out of your phone, please don't hesitate to contact our Support Teams. You can find our full contact details and opening times here: https://spr.ly/6424mLadm ^CL at Samsung Support
2024-04-04
Cornwall, UK
2024-04-23
2024-04-27
Cardiff, Uk
2024-12-21
South Wales
2025-07-23
CX
We are over the moon to see you are loving your spectacular A35! Thanks to the massive 5,000 mAh battery and powerful Exynos 1380 processor, you'll get the ultimate performance! Along with the 120Hz refresh rate, you'll notice how smooth the screen is! Not to forget thanks to the striking 6.6" Super AMOLED display, pictures taken on the 50MP main camera will impress you for years to come! ^LB at Samsung Support
2025-03-27
CX
We are thrilled to see you are enjoying your A35! Thanks to the massive 5,000 mAh battery, you can enjoy the striking 6.6" Super AMOLED display and the impressive 50MP camera for longer than ever before! Thank you for your loyalty to us, and we will never disappoint you! If you ever need our assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-12-28
CX
We are sorry to read that you cannot enjoy your awesome Galaxy A35 because the screen is cracked, Anon. We appreciate that this situation is not ideal, and we would like to reassure you that we are ready to help. Please don't hesitate to get in touch with our Support Teams, who will be ready to assist you with booking your device in for repair, so our engineers can restore it back to its original condition in the shortest time possible. You can find our full contact details and opening times here: https://spr.ly/6422au21p Alternatively, you can book a repair with your closest Authorised Service Centre from this link: https://spr.ly/6423au21V In the meantime, we would like to confirm that, although the screen of this device is made from tough Corning® Gorilla® Glass Victus®+, it can still suffer scratches and damage, for example, when pressing on the screen with a hard or sharp object in your pocket. ^CL at Samsung Support
2024-09-09
CX
Thank you for taking the time to share with us this review about your Galaxy A35. While we are pleased to read that you think this is a nice phone thanks to its large screen and amazing sound quality, we also appreciate that you wished for a plug to be included in the box, and for the device itself to feature a headphone jack. We decided not to include a charger in the box to minimise the impact of products on the environment and to promote better recycling habits. A USB-C cable is included though, which will allow you to charge your phone with a compatible charger. You can purchase an official one directly on our Samsung UK website: https://spr.ly/6425oTtZ3 Regarding the presence of a headphone jack specifically, please rest assured that this was removed to make space for the larger battery and more powerful components, and to make the device thinner and lighter for the best experience. You can still use USB-C headphones with it, or Bluetooth wireless ones for an even easier and higher quality sound experience. Still, we will certainly make sure to take your feedback on board, so we can use it to improve our future products and technology. ^CL at Samsung Support
2025-05-24
2024-05-12
Wales
Samsung UK Reviews Team
Thank you for taking the time to share such an in depth review of your new Galaxy A35! Thanks to SmartSwitch, you can be enjoying your new phone in a matter of minutes. Enjoying the powerful performance, familiar Android interface, gorgeous display, robust yet stylish design, long lasting battery and so much more! ^CR at Samsung Support
2024-12-26
CX
Thank you for taking the time to review the Galaxy A35. We pride ourselves in creating devices that exceed the expectations of our customers, and we're disheartened to see this has not been the case for you on this occasion. We'd love to look into the issues you have mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://spr.ly/6429aBRFd ^CH at Samsung Support
2024-12-15
2024-07-25
Bridgend
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