Galaxy S25 Enterprise Edition

Silver Shadow 128 GB
SM-S931BZSDEEB

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Galaxy S25 Enterprise Edition
Silver Shadow 128 GB

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Reviews

Galaxy S25 Enterprise Edition

4.8

Recommended by 94% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5 stars 89%
4 stars 7%
3 stars 2%
2 stars 1%
1 stars 1%
Features 4.7
Performance 4.7
Design 4.7
Value 4.4
AI Functionality 3.9
Ease of Switching to Samsung 3.8
AI review summary
  • Customers praise AI photo editing tools as brilliant and transformative for daily tasks
  • The 200 MP camera earns consistent acclaim for insanely sharp detail and low-light performance
  • The AMOLED display impresses with brightness and smoothness, paired with lightning-fast Snapdragon performance
  • Battery lasts over a day under heavy use, and the lightweight design feels comfortable to hold
  • Most customers highly recommend the device; a few prefer traditional features without AI integration
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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2,099 Reviews

Ass09
5 (9,999)

2025-02-21

London

5 (9,999)
Samsung gives very good sevices. I have been using Samsung phone since 2015. I like Samsung phone’s features. It provides very good battery life. It's camera is very powerful which gives us better resulation picture. Samsung phone’s design is vey attractive. It's display which is eye catching thing for me that is very suitable. Samsung Phone’s overall performance is excellent .
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKHEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Sisht
4 (9,999)

2025-10-07

Basildon, Essex

4 (9,999)
It's so smooth and easy to use. The display is bright and colourful. The performance is very impressive. I always challenge my phone as I'm a busy person so always have multiple screens open. My new s25 never misses a beat. The camera is fantastic. The battery life is very impressive. Twice as good as my old a54. Connectivity is faultless.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BDBDEUB)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)
Response from Samsung:
2025-10-08

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S25. From the striking 6.2” FHD+ Dynamic AMOLED 2X display, powerful Snapdragon 8 Elite for Galaxy 1st 3 nm AP processor and 50MP rear camera, you'll get the ultimate experience! Along with the 4,000 mAh battery, you'll get hours of fun from this stellar phone! ^LB at Samsung Support

Eyeball
5 (9,999)

2025-03-25

Glasgow, Scotland

5 (9,999)
Overall it's an amazing piece of kit, the best phone I've had with the screen to the functionality and everything you would want and more.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBGEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-04-04

CX

We are overjoyed to read that you think the Galaxy S25 is an amazing piece of kit! Everything is impressive about this phone, from its radiant display to its excellent functionality and smart AI features, it is remarkable in every way! ^CL at Samsung Support

KingVic
5 (9,999)

2025-07-16

Willenhall, West Midlands

5 (9,999)
To begin with, the AI features are peak-level, offering seamless proactive actions on-the-go — a major feature. S25 camera 📸 is quite powerful and offers pro-level photography for photograph enthusiasts, like me, for example. All connectivity work fine, no flaws on that. Sensors function accordingly and hands-down, screen nits are immaculate for crystal-clear visuals. One major concern is the battery! If Samsung can perhaps incorporate a 5000 mAh leap in battery 🔋 juice for Baseline S-class phone models, like the S25 or S26 (coming) for example, I reckon the benefits will compensate Samsung proactive customers, fans, and its users. Tbh, the S25 had some areas of concern, particularly with the refresh rate, conflicting with the battery feature limits and boost options like the #Performance Profile. I experienced several lags... Perhaps a problem with UI 8? I ain't sure as yet. But congrats to the Samsung tech devs' for producing a stellar device worthy of accolades this 2025. More importantly, I have to move the motion that starting line S models should be equipped with a bespoke 5000mAh battery for longer multitasking. And more. 😌Thank you, Samsung 👍
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BDBGEUB)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-07-17

CX

We're thrilled to see how much you are loving your S25! Galaxy AI opens up a whole new world of productivity and creativity, perfectly complimenting the 50 MP main camera lens to help you get the very best snaps. While this phone is packed full of awesome features, the basics work perfectly too, keeping you connected. The stunning Dynamic AMOLED 2X screen is incredibly detailed, and the brightness means it's easy to use in all lighting conditions. With a whopping 4000 mAh battery, working in tandem with the Snapdragon processor to give you up to 29 hours of playback on just one charge, we believe that the battery is incredibly capable and fitting for this device. However, we appreciate your feedback, and will take it onboard to inform the continuous improvement of our devices. As for the Snapdragon processor, it's incredibly capable of supporting even the heaviest of tasks, and we wouldn't expect you to experience any lag. Please check out the following guide, to ensure that your phone runs as quickly as possible: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ Thank you for such kind words, we're certain that you will be enjoying this phone for years to come! ^SK at Samsung Support

Kev2
5 (9,999)

2025-04-20

Hampshire, New Forest

5 (9,999)
Clear smooth display, nice colours. Camera takes very clear pictures, easy to use. Even when using the device all dayz there is still 50-65% battery left. Very fast when using apps and online browsers. Connects to 5g, WiFi and Bluetooth. Overall very pleased with performance but I've still got lots to learn about what can be done using this device, which is good because it keeps giving.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BLGHEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-04-21

CX

We are over the moon to see you are enjoying your spectacular S25, Kev! Thanks to the incredible 6.2" FHD+ Dynamic AMOLED 2X display, the pics taken on the impressive 50MP camera will wow you for years to come! Along with the powerful Snapdragon 8 Elite for Galaxy 1st 3 nm AP processor, massive 4,000 mAh battery and 120Hz refresh rate, you will get the ultimate experience! ^LB at Samsung Support

Pilar
5 (9,999)

2025-01-22

Samsung Westfield Stratford

5 (9,999)
This phone is amazing. It's light and fast, and it's AI Agent is incredible. I had the opportunity to play around with this device at Samsung's store at Westfield Stratford and I am genuinely impressed!
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKHEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)
Kevanavich
4 (9,999)

2025-09-15

4 (9,999)
The app tiles cannot be made slightly larger as with my last phone to see inner tiles easier to see without loosing tile grouping grid. Typing errors are occurring where cursor jumps on going back to correct errors or editing, updates may fix. And the singular "i" why not automatically make "I" pointless to go shift. Samsung app is the best way to buy over all including The leading online retailers where phones were a few hundred quid cheaper but could come from Argentina, Spain or even Hong Kong with complaints of several faults, with samsung app and discounts worked out far cheaper than even some used of the same specifications a no brainer.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

4 (9,999)
Response from Samsung:
2025-09-16

CX

Thanks for the great review and sharing your feedback with us! For us to know more information on the issues you are having, we'd recommend contacting our friendly Support Team who are on hand to help, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Ozyuk
5 (9,999)

2025-02-19

London

5 (9,999)
Best phone ever had. Amazing battery life, very good camera, light and durable design,very bright display,and top level performance. I am genuinely happy with it.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKGEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Hkaur
5 (9,999)

2025-02-22

Southampton

5 (9,999)
As a long-time Samsung user, I've seen the evolution of the Galaxy line firsthand, and the S25 is another impressive leap forward. Samsung continues to reward its loyal customers, and I recently upgraded to the S25 thanks to an amazing offer. Let me tell you, it was worth it! Price: Flagship phones are always expensive, and the S25 is no exception. However, the trade-in offers and loyalty discounts definitely help to soften the blow. Samsung Ecosystem: Being part of the Samsung ecosystem is a real plus. The integration with my other Samsung devices is seamless, and the exclusive offers for existing customers are a fantastic perk. The upgrade offer I received made the S25 an even more compelling choice. Overall: check out the amazing offers Samsung has for its existing customers – they make upgrading even sweeter!
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Nick1967
5 (9,999)

2025-07-10

Uk

5 (9,999)
Only had the s25 a short while, but loving it and the design is right for my hands which have arthritis. As an older person every ii ideal for me, The battery lasts a couple of days, the camera is good for the photo and video. The performance is excellent with the cpu and a generous amount of ram.the display is nice and bright for old eyes. All in all it's worth the money with the generous trade in. So 5 stars it gets.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKGEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-07-10

CX

We're delighted to see that you're finding your S25 to be very easy to use, Nick, as we do aim to make our smartphones compatible with as wide a range of our customers as we can. The camera will capture all those moments of your life in the most amazing detail, especially when you have two adorable "models" like the ones in your photo. You'll be able to enjoy it throughout the day thanks to the powerful battery, and the processor keeps everything running smoothly at all times. It's good to know that the display is also allowing you to enjoy some aspects of the phone, and keeping you entertained and connected. ^DB at Samsung Support

issy35
5 (9,999)

2025-10-22

United Kingdom

5 (9,999)
I moved from a Huawei P Smart, to a Motorola G(8) Power, to a Samsung A52s 5G, to my current phone: a Samsung S25. This is such an unbelievable upgrade: and worth every single penny I spent. The battery is incredible - coming home with 75% battery vs. all my previous devices needing charging throughout the day! The camera is also amazing quality and the colours are so true to life. I took the attached photo with this phone! However, the thing that really jumps out to me is the performance. I can run many applications simultaneously with no slowing down or issue at all, where my previous devices struggled to have a call and an email going at the same time! 10/10 would recommend :)
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BDBDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-10-24

Samsung

Thank you for your continued loyalty and upgrading with Samsung. We love having you with us! ^KF at Samsung Support

Armanc Karakoyun
5 (9,999)

2025-04-08

5 (9,999)
I’ve been a loyal Galaxy user since I got my Note 9 back in 2019, and upgrading to the S25 Ultra feels like stepping into the future. What I enjoy most is how effortlessly the AI features blend into my daily life. The Now Brief helps me stay organized without even trying, and the cross-app AI actions make multitasking smoother than ever. Photo editing used to take effort—but now, the AI-enhanced tools make every shot look like it was taken by a pro. I’m genuinely impressed by how intelligent and intuitive everything feels. With all the Galaxy AI features packed into the S25 Ultra, I don’t just feel like I upgraded my phone—I feel like I upgraded my whole lifestyle. It's my assistant, my creative hub, and my productivity partner all in one.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
DHRUVKUMAR SHIROYA
5 (9,999)

2025-04-05

5 (9,999)
Experience the future of mobile innovation with the Galaxy S25 Ultra, a device engineered to redefine your smartphone experience. Powered by cutting-edge AI, the S25 Ultra seamlessly integrates intelligence across your apps, simplifying your daily tasks and unlocking new levels of productivity. Capture breathtaking moments with our most advanced camera system yet, delivering stunning image quality and vibrant HDR video. Immerse yourself in a brighter, more durable display, and enjoy extended battery life that keeps you connected throughout your day. The S25 Ultra's sleek design, combined with the versatility of the S Pen, makes it the ultimate flagship device for those who demand the best.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Nattha
5 (9,999)

2025-02-23

Cumbria

5 (9,999)
I loved my samsung S21 ultra but i needed more storage so i obviously had to upgrade to the same phone but newer version so i ordered samsung s25 ultra and so far i love the design. Its such a nice upgrade from my old phone. I can't wait to see what little secrets are hiding in this phone. I love that's it's lighter but bigger then my old phone.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKGEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Johnathan Brown
4 (9,999)

2025-10-09

4 (9,999)
This phone, the Samsung S25 FE is an amazing package for the Samsung S series of phones. It has a lot of the S25 premium series, a stunning AMOLED display, a powerful processor, an excellent & versatile camera, very impressive build quality, & advertised with a great software longivity. The price is pretty good as well..... The telephoto lense & an IP68 rating without paying a top tier price is one of the main reasons for the purchase. The display, battery life are brilliant for a brand new phone & with a 7 year plan for software updates means it should last that time as well! It is perfectly balanced between performance, features & price. Thank you Samsung.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

4 (9,999)
Response from Samsung:
2025-10-09

CX

We're over the moon to hear that you're loving your gorgeous S25 FE, Johnathan. There are so many brilliant features to enjoy! The 6.7-inch Full High Definition+ display brings you super smooth visuals with a 120Hz refresh rate, whilst the processor provides excellent performance for gaming and everyday tasks, including the suite of Galaxy AI features. Meanwhile, the versatile camera system ensures you can capture every precious memory with stunning clarity and detail, and the overall design and build quality are as sleek and flawless as you'd expect from the S Series. All wrapped up in a competitive price and with the reassurance that 7 years of updates brings! Many thanks to you for taking the time to write your superb review - we really appreciate it! ^EW at Samsung Support

DevonDave63
5 (9,999)

2025-05-12

Devon

5 (9,999)
Very fast performance, the AI is improving almost daily, connectivity is blindingly fast compared to my Pixel 8, loving the camera functions , and the pictures and videos are stunning, the battery lasts up to 60 hours easily before charging, and the display in bright sunlight is second to none. An all round excellent device.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BDBDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
HonL
5 (9,999)

2025-02-12

United kingdom

5 (9,999)
The preorder is satisfactory. While Design enhancements and increased battery capacity would be advantageous, the device demonstrates strong overall performance, featuring rapid operation, a superior camera, design and excellent display quality.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKGEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)
Class385
5 (9,999)

2026-07-23

Glasgow

5 (9,999)
I love how the phone screen is bright enough that I can see the screen clearly in the sun, the battery is also very good
Helpful?
Originally posted on Galaxy S25 (Samsung.com only)(SM-S931BZDHEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2026-07-23

Samsung

Excellent to see that you are having a five-star experience with your S25! The Sun is no match for the Dynamic AMOLED 2X display, which is crystal clear even in bright conditions. The 4000 mAh battery keeps you going all day long with life to spare. This model will be wowing you for years to come! ^SK at Samsung Support

Anonymous
5 (9,999)

2025-08-25

5 (9,999)
Amazing phone, relatively easy to set up and enjoyable to use. Great sound and picture and very responsive even with a glass screen protector. Heads unlike some older phones there is no screen protector included or case so ensure you obtain these to protect your phone however there are plenty of options. Also this is a usb c to usb c cable that comes with the phone so if your like me who had a usb c to usb 3 would be worth investing in a new usb c plug. Camera is good still working out the tweeks as an ex huawei and note user I'm trying to get the Camera right to compete with the ladies iPhone. But all in all 10 out of 10 as always for samsung.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-08-26

CX

Thank you for taking time to leave a review of your S25! From the striking 6.2" FHD+ Dynamic AMOLED 2X display to the incredible 50MP rear camera, we know you'll be getting the ultimate viewing experience which will wow everyone you meet! ^LB at Samsung Support

Eoin W
1 (9,999)

2025-05-23

1 (9,999)
I am incredibly frustrated by the inconsistencies in this handset. It's 50/50 whether the facial recognition or finger print authorisation works. If i`ve been on WiFi and switch to roaming i regularly have to restart the handset because it refuses to connect properly to my mobile provider services so I can't check mail, WhatsApp or even access Spotify for music. When i`m texting it regularly drops out of the app because the space bar is above the circle icon and sometimes its too sensitive but even that is inconsistent. It won`t happen when I try to make it happen. Honestly I question my own sanity at least 3 times a day using this handset. Awful
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

1 (9,999)
Response from Samsung:
2025-05-23

CX

We regret seeing that you're having the issues that you've described with your S25 Eoin, so we'd like to help make sure that it's providing you with the flawless levels of performance that it was designed for. We recommend speaking to our Customer Support team so that they can look into these issues with you, and help set it up in a way that better suits your needs. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

Gilli73
5 (9,999)

2025-03-22

Lincolnshire

5 (9,999)
Battery is good, lasts a long time. The camera is brilliant. Nice design with clear display. Good all round performance.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-04-01

CX

We're delighted to see that you are thoroughly enjoying all that the S25 has to offer! The 4000 mAh battery keeps you going for as long as possible, working in sync with the amazing Snapdragon processor. The 50 MP main lens on the camera means that you can capture your memories in rich detail, and display the snaps you take beautifully on the Dynamic AMOLED 2X screen. There's so much to love! ^SK at Samsung Support

hasika
5 (9,999)

2025-02-18

5 (9,999)
Lovely features, colour and technology. Highly recommend it
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKHEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Raheem137927401
5 (9,999)

2025-02-15

Rochdale

5 (9,999)
Gooexperience better than a lot of other tech companies
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKHEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Uzmak
5 (9,999)

2025-04-06

5 (9,999)
I bought s25 ultra before the launch date and since then I am using it. It have really good features and I am very pleased with AI features which my old phone not had. Pen is also a new addition for me and I can make my notes in my hand writting and editing photos with pen using AI is lot easier as can reach to the tiniest area. Other than that phones visual look is also very nice and corners are not sharp as compared to s24 ultra. Camera is outclass specially if any one doing vlogs or reels ect. Overall I am very happy with my phone and definitely recommend
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Bobby Parmar
5 (9,999)

2025-04-03

5 (9,999)
Having skipped the S24 i'm glad I made the jump from my S23 Ultra! Love the size and weight seems to be much more pocketable than the S23. the new Ai features are amazing and have made using the phone an absolute treat, very intuitive features that work well. Camera has had a noticeable update too pics are cleaner/sharper and more vivid on the new improved screen. Superfast charging has had a boost too so no more wasting time waiting to charge fully. The introductory offers along with great trade in prices made this a no brainer for me. Overall a vast improvement over the S23 and will be my go to device for the next couple years.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-04-12

CX

We are glad to read that you have chosen the amazing Galaxy S25 as the perfect upgrade from your previous Galaxy S23 Ultra, Bobby! It is wonderful that you love the convenient size of this device, as well as its light and compact design, which makes it even easier to use and keep in your pockets. Additionally, as you mentioned it is also packed with a brilliant range of AI features, ready to unleash new levels of possibilities in your life. Furthermore, it is great that you are making the most of its powerful camera system to take sharp and clear pictures of any subject you love, and that you are also pleased with its long-lasting battery supporting Super Fast Charging. You can always trust Samsung to enjoy the top-quality products, paired with the best deals and offers on the market! ^CL at Samsung Support

Ani40
5 (9,999)

2025-02-24

Edinburgh

5 (9,999)
Excellent performance, light to carry, great design.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BDBGEUB)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)
Garbagetrash
1 (9,999)

2025-09-28

1 (9,999)
By far the worst phone I've bought in years! DO NOT BUY THIS PHONE! IT IS TRASH! By far the worst functioning phone I've bought in years. I completely regret this purchase. I'd rather wash my mouth out with buckshot than recommend this phone to anyone. Nothing works. I have never had a worse experience just trying to use the internet no matter what browser. I have wasted days of my life trying to adjust and change settings to improve functionality and it's be pointless. This phone is trash! A brick makes a better smart device than this thing.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)
Response from Samsung:
2025-09-29

CX

We are disappointed to see you are not enjoying your S25. We'd recommend contacting our Support Teams who will be on hand to help get you up and running properly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Onyett
2 (9,999)

2026-04-01

2 (9,999)
This phone is supposed to have some degree on IP Rating and has a 24 month warranty however my phone - less than 11 months old failed to connect to SmartSwitch or to recognise a USB-C flash drive when connected to the USB-C connector on my phone although it would charge via the USB-C connector. When I took this to Samsung they said there was 'corrosion' in the USB-C socket and was not covered by the warranty - really makes a mockery of the warranty especially as this phone has never been taken into the bathroom or anywhere else for corrosion to have taken hold.... Disappointed and out of pocket having had to pay for the socket to be replaced. !!!!!!
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

2 (9,999)
Response from Samsung:
2026-04-01

Samsung

We’re sorry to hear about your experience with your Galaxy S25, and we appreciate you letting us know that it’s no longer connecting to Smart Switch or via USB‑C, Onyett. We understand that this situation isn’t ideal, especially as the device is only 11 months old. While warranty coverage depends on the nature of the fault itself, and corrosion affecting the port isn’t covered, we’d still encourage you to proceed with the repair. This will allow our engineers to restore your device to full working order and help you get the most out of it once again. Your feedback has been shared with our teams to help improve clarity around warranty coverage and ensure we continue to meet our customers’ expectations. You can also find more information about the IP rating of our products and how best to care for them via this guide from our colleagues overseas: https://www.samsung.com/us/support/answer/ANS10001610/ If you have any questions about our repair services, policies or devices, please don’t hesitate to get in touch with us again — we’ll be happy to help. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Alixe
3 (9,999)

2025-03-28

3 (9,999)
Replaced my samsung s10e with s25, it doesnt seem any faster but does hold charge well and camera ia pretty good. Bought a samsung screen protector to go with it which broke my screen by cracking it in half, not covered under warranty and to get it fixed with care+ would have to send it off which I can't do as I need it for work. Disappointed that this new phone cracked within weeks but my 5yr old s10e was spotless...
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

3 (9,999)

AI Functionality

3 (9,999)
Response from Samsung:
2025-03-29

CX

Thank you for taking the time to share with us this review about your Galaxy S25, which you have chosen as an upgrade from your previous Galaxy S10e, Alixe. We are pleased to read that you think this is a good device, and that you are impressed by its top-quality cameras and long-lasting battery. However, we also understand that, after applying a screen protector on the device, the display cracked. We appreciate that this situation is not ideal, and while our screen protectors are aimed at protecting the display of the device when installed correctly, we can also confirm that this phone features a durable 6.2" Dynamic Amoled display with Corning Gorilla Glass Victus 2 for improved durability against scratches and drops. Still, we will also make sure to pass this feedback along, and we are ready to assist you with having your device checked for repair if you would like to proceed with it. You can book a repair with one of our Authorised Service Centres here: https://www.samsung.com/uk/support/repair/ ^CL at Samsung Support

Dragonnicola
5 (9,999)

2025-12-21

5 (9,999)
Its pretty much like my S20, although the battery lasts longer and it gets updates now. But what's with all this AI rubbish? Why does it need to be forced into every product? It does nothing to make it better. I've turned off as much as I can because I'm not interested in using such an experimental technology that has been proven to be wrong so often. I'd rather use my brain, thanks. At least it seemed fairly easy to remove most of the features, although I haven't tried to take a photo yet as I've seen some pretty awful AI upscaled or "improved" photos taken with them. I'll use my off Internet S20 for photos for now, at least I'm sure of the output.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-12-23

Samsung

Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

DavyDR
5 (9,999)

2025-10-11

5 (9,999)
I enjoy my S25 as it provides more helpful features than the A series. It has replaced my S20FE and is quicker, very good and quite confusing. Confusing only because of my age (75), as my sons approve of it. I've not yet had it a fortnight, so I'm still exploring its capabilities. A reassuring fact is that it will have guaranteed updates for seven years, thus probably making it my last phone. However, it's a Samsung and reassures me as I can't remember when I didn't have a Samsung. I have no complaints and don't expect to have any. The offer of the Smart 7 watch was also a nice touch, so I'll have plenty to keep me busy for a while. Many thanks, David
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-10-11

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! Your loyalty is greatly appreciated, and it puts a big smile on our faces! ^LB at Samsung Support

M. Junaid
5 (9,999)

2025-09-29

5 (9,999)
I’ve been using the Samsung Galaxy S25 Ultra for a few weeks now, and it’s truly impressive. The display is stunning – bright, smooth, and perfect for media consumption. Its 200MP camera caPtures amazing detail, even in low light. Performance iS super fast with no lag, thanks to the latest processor. Battery life is solid aNd easily lasts a full day with heavy use. The design feeLs premium and the S Pen adds great functionality. It does get slightLy warm during gaming or camera use. Overall, it’s a powerfuL flagship worth the investment.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2026-04-29

Samsung

Fantastic to see that you are having a five-star experience with your Galaxy S25 Ultra. We’re sure that it will be wowing you for years to come! ^CL at Samsung Support

Adithyan Biju
5 (9,999)

2025-04-25

5 (9,999)
First of all thanks to Sumsung to make this happened. I would like to start with the delivery, the delivery packing was good and then the in-hand feel of the phone it's "WoW" ,the phone is very light weight and very smooth display functions. I loved the gaming experience and more even the AI features. It's outstanding. Then the Camera it's fantastic! The built quality, display quality everything is perfectly balanced. But a small disappointment only with the battery side. You can improve more, It's just Okay. Otherwise the phone is marvelous. I loved it. And also my friend got wireless charger from samsung. I'm also expecting the same. Thank you Samsung!
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-04-28

CX

We are thrilled to read that you enjoyed a premium experience from the moment your fantastic Galaxy S25 was delivered, as you were immediately impressed by its premium design and radiant display, Adithyan! It is also wonderful that you have been gaming on it like a pro with smooth performance, and that you think the cameras as well as its built quality and AI features are outstanding. Please also rest assured that the smart and powerful battery of this device continuously learns your usage patterns and routine, to then reach its best performance after a few weeks of use. In the meantime, you can also follow the steps on this link to keep the battery optimised to extend its life right away: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone/ This phone is built to be epic in every way! ^CL at Samsung Support

Anonymous
5 (9,999)

2025-08-09

5 (9,999)
The S25 Snapdragon 8 Elite processor is ultra-quick compared to my 7-year-old Huawei, which was good but not great. The S25 processor works so quickly that my brain can't keep up with the speed and results, haha!! I am very pleased with my purchase; it is well built, the camera is great, and I'm still learning all its features. It will take me years (I am old!) to learn all of its functionality by which time it'll be time to upgrade the phone...maybe it's a marketing ploy!? The S25 is recommended. I've only had it a few weeks, and I'm blown away by it. Great phone - will keep me out of mischief learning all of its functions!
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2026-04-30

Samsung

Thank you for sharing such a glowing review of your S25. We work hard to put our phones at the very forefront of technology, so that our users get to experience the very best advancements we make as we explore the true potential of the Galaxy. ^LB at Samsung Support

Anonymous
Featured
5 (9,999)

2025-11-23

5 (9,999)
How easy it is to find what ever I'm looking for. I've only had my phone for just over a week and I'm still finding out exactly what it can do and how much I can do. Every now and then my phone will tell me what I can do and what I ort to do. I'm a pensioner and I'm ignorant to to modern technology but my Galaxy S25 makes things quite easy for me to learn.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-11-25

CX

It is awesome to see you are loving your spectacular S25! From the 50MP rear camera, to Galaxy AI, the possibilities are endless! If you ever need us for any assistance with making the most out of the phone, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Muhammad Tariq
5 (9,999)

2025-04-23

5 (9,999)
Galaxy S25 blew me away, especially with its AI features. This isn’t just a phone anymore, it’s basically a pocket assistant. It transcribes calls in real-time and translates if needed, summaries meetings, and even generates auto-replies that actually sound like me. It’s scary good. Camera: It’s like having Photoshop built-in but super intuitive. Battery life is incredible because the AI learns your app habits and background usage, so it only keeps what’s needed running. I’ve seen a noticeable boost since switching from the S21.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-04-23

CX

We're absolutely thrilled to hear that the Galaxy S25 has exceeded your expectations, Muhammad! AI is at the heart of this device, designed to make everyday tasks effortless, whether it's real-time transcription, meeting summaries, or smart auto-replies that truly feel personal. And with a next-level camera experience, editing is seamless and intuitive, empowering creativity with every shot. Plus, the intelligent battery optimization ensures lasting power based on your usage, keeping you connected without interruptions. Thank you for sharing your experience, we love seeing innovation make a real impact! ^CH at Samsung Support

Mike Fisher
5 (9,999)

2025-04-03

5 (9,999)
I had not updated my phone for quite a while and previously had the glorious Note 10+, in fairness this phone did most of what I thought I wanted. I purchase the S25 ultra to take advantage of the AI and the better cameras (as this seems to be the trend). The phone is super quick and smooth in all it does and Camera and combination of AI I find fantastic. I must admit I have not used all the AI feature in real life but it is good to know they are there if I need them. The Translation stuff is really impressive I tested this with a French friend. Great Phone and love the battery life and the updates it gives me throughout the day, a big update from my Note10+
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
oKaylf
5 (9,999)

2025-05-03

5 (9,999)
Although swipe gestures feel like they have worsened with the S25 series (I need a lower swipe gesture area as I keep accidentally hitting home swipe during games, I'd like to suggest an option to disable swipe gestures in the game boost app). I love how ultra clear the camera is, the responsiveness of the phone is a huge improvement and the AI aspect was crashing on me at first when trying to connect to spotify but has since resolved the issue by itself and has been a significant improvement to feature rich AI for samsung.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-05-04

CX

We appreciate your feedback and are thrilled to hear that you're enjoying the ultra-clear camera and the improved responsiveness of the Galaxy S25. We’re also glad to know that the AI features have stabilized and are now significantly enhancing your experience. Regarding your concerns about swipe gestures, we understand how important precise control is, especially during gaming. Your suggestion to adjust the swipe gesture area and provide an option to disable them in the Game Boost app is valuable, and we’ll be sure to pass this feedback along to our development team for consideration. At Samsung, we are committed to continuously improving our products and providing feature-rich, user-friendly experiences. Your insights help us refine our technology to better meet the needs of our users. Thank you for taking the time to share your experience with us and awarding us five stars! ^CH at Samsung Support

Happytohelp
5 (9,999)

2025-08-19

Bedford

Storage : 128 GB | Colour : Silver Shadow
5 (9,999)
I'm really pleased with this, for context I previously had an Honor for the past year and then a Samsung S23 before that. I think this phone looks good, dark blue colour is lovely, almost looks like an iPhone from the front to some degree. It's fast when loading or swiping and has good touch sensitivity. Fingerprint registers well to unlock. Nice features, I'm using Gemini to find places near me such as walking routes, pubs, diarising reminders etc. It's got photo editing where I've jokingly added hats to pictures of my pets etc. Good camera quality. Only thing to note is it doesn't come with a screen protector so make sure you get one! I'd recommend this phone.
I recommended this product.
Originally posted on argos.co.uk

Ease of Use

5 (9,999)

Features

5 (9,999)
Glory mbaocha
5 (9,999)

2025-10-09

5 (9,999)
I love the camera, I take pictures without filters because it just does the magic , I love the flexibility, it helps my photography journey, I will just save for a samsung watch and then my whole living will be suitable, I remember all my doctors appointment's just tell Ai to save it on my phone with out typing. I love the audio , I play music all day . My phone is fast and compatible with all network My phone is beautiful, I love my storage I love my Samsung. No jokes this is the hit for this season
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-10-10

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

Sammy the cat
4 (9,999)

2025-06-02

Crawley, West Sussex

4 (9,999)
Reasonable battery life. Loads up very quickly when I power it on in the morning. Touch screen not very sensitive. Excellent camera. AI just as useless as before. Great that it's the same size as my last phone so I didn't need to buy a new case. Had to delete the REALLY annoying daily brief.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKGEUB)

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

1 (9,999)
Response from Samsung:
2025-06-02

CX

We are thrilled to see you are loving your S25! Thanks to the massive 4,000 mAh battery and powerful Snapdragon 8 Elite for Galaxy 1st 3 nm AP processor, you will get the ultimate performance! Along with the striking 6.2” FHD+ Dynamic AMOLED 2X display, the pics taken on the incredible 50MP camera will blow you away! Galaxy AI can bring many possibilities to your life to help you enhance your phone experience! Here is a great guide to showcase what it can bring: https://www.samsung.com/uk/galaxy-ai/ ^LB at Samsung Support

Anonymous
5 (9,999)

2025-02-27

5 (9,999)
Having had the Samsung Note 9 for several years now, decided to upgrade to the new S25 Plus. The Amoled screen is amazing, sharp and bright. The performance is brilliant, so much faster and quicker for work, browsing and emails. The new design feels comfortable and nice in the hand to hold. Chose the Mint Green colour which I really like with a clear phone cover. The migration from my Note 9 was super easy using Samsung Smart Switch to transfer my apps, data and configurations over in good time. Definitely enjoying my new S25 Plus, a great smart device and would highly recommend the upgrade if you have an older model.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Priscamary Alaefuna
5 (9,999)

2025-08-16

5 (9,999)
I love the camera, how now now brief helps me stay on top of my schedule and give me weather updates and all day, I love the comfort of the hold of the phone, the colour is really beautiful and one ui 7 is such an easy os to use.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-08-19

CX

Congratulations on your new S25, what a great decision you made. ^LB at Samsung Support

Anonymous
5 (9,999)

2026-01-23

5 (9,999)
I am highly satisfied with my Samsung S25 FE. The integration of Gemini significantly enhances my user experience, providing assistance with inquiries, music requests, and general conversation. The Google suite of applications is instrumental in managing my daily tasks efficiently. Additionally, I appreciate the AI capabilities for enhancing my photographic endeavors. My recent participation in Samsung Global Goals has been a gratifying experience, allowing me to contribute to global initiatives. Overall, I find the S25 Samsung series to be an exceptional product line.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2026-01-24

Samsung

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

MerryMinion
1 (9,999)

2025-11-16

Ohio

1 (9,999)
The battery life is the only reason this phone gets any stars at all. I've had a lot of phones to compare it to, and up to now I've been die hard Samsung fan, but this phone has me wanting to shop around. Not user friendly is an understatement. Not even screenshots, or the screenshot ""shortcut"" is convenient. Read 1 of a text batch? And you'll be forever guessing where your UNread texts are, or if you even have any, bc once you open a senders text it no longer highlights but your message indicator shows you still have an unread text. Good luck finding it. Group texts? Have fun. The fact that its grouped, and w who, is hard to notice. Recent texts? Nope. Maybe fairly recent- hunt it down. Hope you have a good memory. Texts aren't listed in order of most recent activity. The list goes on and on.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

2 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-11-17

CX

We are disheartened to read that you are having issues with your S25, this is not how we expect our customers to feel when using our exceptional products! We'd recommend contacting our Support Teams who will be on hand to help with any issues you are having. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Pinky22
3 (9,999)

2025-03-18

Isle of wight

3 (9,999)
Lovely design of phone but the battery life isn't great, the camera isn't the best quality. My previous Huawei p30 pro still out performs the galaxy s25 even at 6 years old.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-03-19

CX

Great to see that you're enjoying the sleek design of your S25, but it's a shame that the battery and camera haven't met your expectations. This phone has an unbelievable 4000 mAh battery, which is capable of up to 29 hours of video playback time on one charge, making it incredibly capable of supporting you through the day and more. During the initial usage period, the battery life will be lower than usual, due to the optimisation process. Please check out the following link to find out more about your device's battery: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ When it comes to the camera, this phone is excellent. The 50 MP main lens combines with top-notch image processing to ensure that your photos are steeped in rich detail. Please check out the following link, which will help you get the most out of the camera: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ If you need any further support, including help on how to utilise the awesome software features you now have access to and help you get the most our of your new phone, we're here to help. You can reach out to our Support Teams using the contact details on the following link, during the listed operating hours: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support

Anonymous
5 (9,999)

2025-10-15

5 (9,999)
It’s unique and reliable. It’s been good and I’ve not encountered any problem. The picture quality is so amazing. I love S2 five ultra.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-10-15

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! Thanks to the striking 6.9” QHD+ Dynamic AMOLED 2X display, your viewing experience will be taken to new depths! ^LB at Samsung Support ^LB at Samsung Support

Sai vadlamudi
3 (9,999)

2025-04-05

3 (9,999)
I like this s25 but previously i have used s23 comparitively i dont see much difference between these eventhough i like this S25
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

3 (9,999)
Sam Milthorp
5 (9,999)

2025-11-09

5 (9,999)
I’ve been really happy with my new S25 FE. It keeps the same great quality I loved from my old S22, but with a noticeable boost in performance. The new processor makes everything run faster and smoother, and the added AI features give it that extra bit of smart convenience. The screen is slightly bigger and looks fantastic — bright, clear, and perfect for videos or gaming. What I appreciate most is how familiar it feels; it’s clearly an upgrade, but not a complete overhaul. Samsung managed to keep the best parts of the older models while improving speed, display, and usability. Overall, the S25 FE feels like a well-balanced upgrade — familiar, powerful, and easy to love.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-11-10

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S25 FE, Sam! From the 6.7" Dynamic AMOLED 2X display and powerful Exynos 2400 processor, you'll be wowed for years to come! ^LB at Samsung Support

Anonymous
5 (9,999)

2025-09-18

5 (9,999)
I upgraded to the new 25FE and traded in my S23FE direct with Samsung. I always go to Samsung direct to upgrade (and trade in) my current phone or tablet. Helpful customer service agents and the system to trade in and purchase is very slick and very fast. Thoroughly recommend going straight to Samsung for help and recommendations. Having said that - I was waiting for the 25FE release and I'm not disappointed. Fantastic camera and phone colour choice was IcyBlue
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-19

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S25 FE! ^LB at Samsung Support

Melusi
5 (9,999)

2025-06-12

5 (9,999)
What love about my S25 is is so simple to do things on it
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-06-13

CX

We are thrilled to see you are loving your S25, Melusi! From the striking 6.2” FHD+ Dynamic AMOLED 2X display to the incredible 50MP camera, you will love it for years to come! ^LB at Samsung Support

Merit Noah-Akanji
5 (9,999)

2025-10-07

5 (9,999)
This more than just a phone, it's my everyday power house. From it's stunning features to the lightning-fast performance that keeps up my multitasking. The camera is phenomenal, capturing crisp, vibrant shots even in low light and the battery life is so mind blowing! It last for ages - like I go a whole day without charging my phone! I love how sleek the design is so beautiful and guves me that premium feeling. I love, love, love this phone!
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-10-08

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! From the 200MP rear camera, striking 6.9” QHD+ Dynamic AMOLED 2X display and massive 5,000 mAh battery, you'll get the ultimate performance on your S25 Ultra, Merit! ^LB at Samsung Support

Kerry21
1 (9,999)

2025-11-04

South Lanarkshire

1 (9,999)
My S24 fe is 11 mths old. Have trouble getting it to charge and tried to get it fixed under warranty. Was told it had watet damahe not covered by warranty?? The phone is IP68 which states able to withstand 4feet plus submersion in water. However my phone has NEVER been in water. All I can think is if you use your phone outside on a wet day - which we get a lot of in Scotland that's the problem?? Such a terrible phone not to be useable outside - I'm disgusted with the service I've received -;buyers beware.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)
Response from Samsung:
2025-11-04

Samsung

Thanks for taking the time to leave a review of your Galaxy S25, Kerry. We're sorry to hear that your phone has sustained water damage. We can confirm if this is so, it is not covered by warranty along with physical damage. We ask that you contact us so that we can look into this further and assist. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon. ^KF at Samsung Support

Adrian mancir
5 (9,999)

2025-09-21

5 (9,999)
The assessment of the S25 is ongoing and requires a thorough analysis of the available data. It is necessary to consider all aspects in detail in order to draw accurate conclusions. This review must take into account both the strengths and weaknesses of the issue under discussion. The aim is to provide an objective assessment and recommendation for the future. The final findings will be presented in the form of a detailed report.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-25

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

Levente Jenei
5 (9,999)

2025-04-03

5 (9,999)
First of all the screen is amazing! The AI experience is very good basically all information gathered in seconds what can you ask more? And the cameras on the phone are awesome, great picture quality! Everyone is asking me what camera I'm using! The phone is very fast of processing everything! Only bit for improvement I would love a bigger battery but this one is not too bad either! All in one great phone very happy with it!
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-04-12

CX

Thanks to the striking 6.2" FHD+ Dynamic AMOLED 2X display, the Galaxy AI features along with the amazing 50MP camera will be brought to life! Not to forget, the powerful Snapdragon 8 Elite for Galaxy 1st 3 nm AP processor will provide a smooth experience and will enable the 4,000 mAh battery to fully shine! ^LB at Samsung Support

Malgorzata Czyzewska
5 (9,999)

2025-03-25

5 (9,999)
It's a fantastic phone, I love the very high quality of the pictures taken by camera and how easy you can edit them with AI technology. I recently started to discover and play with other AI feutures and I find them very helpful and fun Love the brief,very useful when planning the day. I absolutely love the fact that the phone works simultaneously with my watch. I have upgraded from Galaxy S22Ultra and it was great choice.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-04-04

CX

We're delighted to see that you are loving your S25, Malgorzata! The pro-grade camera has all the tech and features that you'd need to capture the most amazing snaps, but the AI will also allow you to edit it in a range of intelligent and entertaining ways, so that they can look exactly how you'd like. It's great to see that you're also enjoying the other benefits afforded to you by the AI. The News Brief feature is useful for helping you manage your day, and the effortless way in which it connects to external devices makes it easy to keep in touch with your world on the go. It's easy to see why you're already loving it more than your previous S22 Ultra. ^DB at Samsung Support

Greig Warriner
5 (9,999)

2026-03-14

5 (9,999)
What I love about my S25 is the size and the AI features! I have small to medium sized hands so it an ideal size to hold and use. Dex will be a feature i will definitely use in the future as i don't need a laptop but could do with a bigger screen for photo editing. Which brings to the camera, it is amazing, far better than my old Samsung A51. As I am an amateur photographer, the camera was a really important feature. I really enjoy using Gemini AI for research, Bixby for phone based tasks and modes & routines for automation. Overall, I am really pleased with my purchase though I would have loved the use of the S pen in this sized phone. Maybe Samsung might bring out an Ultra Mini 🤞
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2026-04-07

Samsung

Excellent to see how much you are loving your S25, Greig! With the incredible capabilities of Galaxy AI, this device will take your productivity to the next level. ^CB at Samsung Support

AFTH
5 (9,999)

2025-04-26

Northwest Coast Of The UK

5 (9,999)
The Battery life is very nice for a strong processor phone. As a result of this, you will be able to turn on powersaver mode and only limit it to 70% which is more than capable for your general standard apps. The camera and video quality are also very nice as they can be set up perfectly. Overall, the Connectivity, Display and Performance of this phone are honestly worth your money if you need a nice samsung
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZSDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-04-30

CX

We're thrilled to see how much you are loving the S25! The 4000 mAh battery works with the Snapdragon processor to provide you with the longest battery life possible, especially when combined with the brilliant battery saving options. The 50 MP main camera lens combines with top-notch image processing, ensuring that you always produce high quality photos and videos. This model keeps you connected with impeccable performance, and we're certain that it will only continue to wow you! ^SK at Samsung Support

Androiduser
5 (9,999)

2025-10-03

5 (9,999)
I have been using pixel phones for the last 5-6 years, but when I upgraded to the Pixel 8a I wasn’t happy and got rid of it, going back to my Pixel 5. Where the S25 shone for me (over the Pixel 8) was in the following areas: - Lightweight. I wanted a light phone I could comfortably hold in one hand. - Great battery life. Is easily lasting 3 days for me at the moment. - Smooth interface. Performance is good and responsiveness of apps is good In addition to the above I like DeX. I haven’t owned a Samsung since the S3, but now I am back!
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-10-03

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

Anonymous
4 (9,999)

2025-10-11

4 (9,999)
Absolutely transformed access times for my Smart Home. I literally had to wait up to one minute to access routines on my previous phone: I now only wait a few seconds, and, as a bonus, I can add and remove devices without error! Battery capacity is good, and I love the cable-free charging feature. I used to hate plugging and unplugging my USB cables into my old phone. Now I don't have to: I have two docking stations that I can just place the phone on to for charging. The WiFi is much stronger, too. Better reaction to the signals around the house, and far better reception for phone calls, even to the point where I'm considering removing my old landline. Al-in-all, a very good purchase!
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

4 (9,999)
Response from Samsung:
2025-10-13

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S25! ^LB at Samsung Support

tictactoe
1 (9,999)

2025-02-12

india

1 (9,999)
Unfortunately, after using the S25, I found the camera performance to be extremely disappointing. In fact, it is worse than my previous mid-range devices (the A52s and S20 FE), and I feel that Samsung has failed to improve the camera quality over the years despite marketing this as a premium upgrade. Specifically: It was struggling to focus on the whole scene (with or without auto-focus). I had to tap on the screen multiple times to have it focus but still wouldn't do it's best. Lack of sharpness is definitely an issue. This made the images look blurry when you zoomed it to check the images. This happened regardless of scene optimizer being disabled. Not sure why they made the images warmer. Not liking it at all post processing. Something was very off with it or probably not my preference since I have been using mid range s20fe and a52s which performs equal and well according to there range.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Features

3 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

1 (9,999)

AI Functionality

3 (9,999)
Response from Samsung:
2025-02-13

CX

Thank you very much for taking the time to share your in-depth feedback on your S25. We are very sorry to see that the camera quality on your new AI phone has not met your expectations and that in particular, you are having trouble with focus and the sharpness of your photos. We can see from you review that you have been playing with the different camera features such as Scene Optimiser and Auto-Focus in order to find the right settings for you, however, for a little extra help, we recommend reading through this extensive guide on a number of the S25's camera features: https://www.samsung.com/uk/mobile-phone-buying-guide/samsung-galaxy-s25-camera-specs-explained/?srsltid=AfmBOor__mivUsvTbhaeKJ9zowjErNC6mp4m637KgfzlV7s9rG6SkwY3 There are also some useful tips on the different camera modes and how to use them here: https://www.samsung.com/uk/mobile-phone-buying-guide/samsung-galaxy-s25-camera-specs-explained/?srsltid=AfmBOor__mivUsvTbhaeKJ9zowjErNC6mp4m637KgfzlV7s9rG6SkwY3 For personalised support, our experts are on hand seven days a week and will be happy to have a more in-depth chat with you to ensure that you are getting the very best performance from the camera. Please do not hesitate to get in touch with our team directly. All our contact methods and their operating hours can be found here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung Support

Wra1th
5 (9,999)

2025-11-10

5 (9,999)
Just upgraded from my S23 Ultra and I can already see a clear difference in the quality of the camera and it's festures. The camera is one of the main reasons I buy the Samsung Ultras. The size and shape have not changed noticable for me but both phones were in cases so maybe that is not a surprise. I must learn more about the AI features, I'm sure they could help me more.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-11-11

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! Your loyalty to us is greatly appreciated, and you'll never be disappointed! ^LB at Samsung Support

SSundy
5 (9,999)

2025-12-14

5 (9,999)
I went for the s25 edge as I wanted something lighter and slimmer to the phone I currently have. The s25 edge is an absolutely beautiful phone in person and feels good in the hands, I love everything about it and the battery is much better then what these reviewer on YouTube have you believe, I wanted a s25 ultra initially but the s25 edge caught my attention
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-12-16

CX

It is awesome to read that you are loving your S25 Edge! Thanks to the slim design, along with titanium frame, this will look and feel perfect in your hands! Along with the 3,900 mAh battery, you'll get hours of fun out of this phone! ^LB at Samsung Support

CITRUC6
5 (9,999)

2025-09-27

5 (9,999)
Finally updated to the S25 Ultra, and just ecstatic! The camera takes amazing pictures, especially in low light. The screen is bright and clear, it's a pleasure to watch the video. Separately, I want to highlight One UI, the shell is very comfortable and beautiful, everything is at hand. Anyway, the phone turned out to be a bomb, I recommend it to everyone!
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-30

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S25 Ultra! ^LB at Samsung Support

PeterPen amldron
4 (9,999)

2025-03-07

London, The UK

4 (9,999)
It is a good phone overall, and easy to handle. battery life is about a day for an average user and also has mi sleek design. However, the camera, while good, lacks significant upgrades from previous models. Overall, the Galaxy S25 offers a solid experience, though its high price. AI functionality and day reports need development and are basic.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BDBHEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

AI Functionality

3 (9,999)
Response from Samsung:
2025-03-19

CX

Thank you for taking time to review your S25! Thanks to the powerful Snapdragon 8 Elite for Galaxy 1st 3 nm AP processor, you can fully immerse yourself into the awesome 4,000 mAh battery and the incredible 50MP camera! With Galaxy AI, your personality will take off to new depths of the Galaxy universe, this will enable your camera to wow you! ^LB at Samsung Support

Anonymous
5 (9,999)

2025-08-08

5 (9,999)
The form factor is just right. Coming from a S24 Ultra I do appreciate the rounded corners of the S25. I also enjoy the performance boost even if it isn't that a big jump. Being lighter also helps when in your pocket. I feel it has been a really good experience so far and hopefully it will keep being for the foreseeable future.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-08-16

CX

Thank you for your continued loyalty and upgrading with Samsung. We love having you with us! ^LB at Samsung Support

Antony Ascroft
5 (9,999)

2025-03-29

5 (9,999)
Ok so firstly the AI has advanced integration in the apps which makes managing my daily life easy! When I'm on work calls I can now record the call and when talking to colleagues across other countries I can translate seamlessly. I haven't fully experienced all the new gizmos of my phone, tbh it's a Pandora's box!!
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-04-07

CX

Thank you for your fantastic review of the Galaxy S25, Antony! We're delighted to hear that the advanced AI integration is making daily tasks more seamless for you. Features like call recording and real-time translation are designed to enhance productivity, and it's great to know they're making a difference in your work life. With so many exciting innovations packed into the Galaxy S25, we love that you see it as a 'Pandora's box' of possibilities! There's plenty to explore, and we hope you continue to uncover new ways to make the most of your device! ^CH at Samsung Support

Audrius T
5 (9,999)

2025-02-17

5 (9,999)
Phone is amazing 👏 I made the best choice on my purchase. Easy to use, set up, also amazing pictures 📸. Have to learn more things with it, but I have plenty of time. 💯 % great buy!!! My next step to buy a good Samsung Watch Ultra LTE (47mm) for my Samsung s25 ultra Titanium Jadegreen 512GB. Thank you all!!!
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Kenneth Yule
5 (9,999)

2025-08-14

5 (9,999)
I'm an old git (76) who is embracing technology. This phone is great with Samsung tech, back up. The only frustration I and trying to line my calenders from two samsung phones to my samsung Book ( lap top) But I won't be beat I'll get there. The camera is something else. I absolutely love it. Thanks Samsung.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2026-04-30

Samsung

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy S25. If you still need support with making the most of your device, please don't hesitate to get in touch: https://www.samsung.com/uk/support/contact/^CL at Samsung Support

Toots24
5 (9,999)

2025-04-04

Bath and North East Somerset

5 (9,999)
The Galaxy S25 is an excellent phone, was a little nervous at first as I previously owned a phone since 2018! The screen is clear and takes good photos, I've also noticed that it has a good battery life, the connectivity is also good even after a slow start. All in all a great purchase, would highly recommend.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

4 (9,999)
Response from Samsung:
2025-04-13

CX

We're ecstatic to see you're loving the Galaxy S25! With its stunning display, amazing camera, long-lasting battery and sleek design, it is indeed a fantastic phone! Many thanks for the five stars! ^CH at Samsung Support

Vendice Partners
4 (9,999)

2025-11-05

4 (9,999)
The phone is great! Obviously it's an S25plus! However, when wireless charging, the phone gets too hot. I don't mean warm... I mean TOO HOT... I have downloaded the Samsung Thermal Guardian to monitor and "help"... But apart from stopping charging at 85%, or always charging by wire, there's nothing you can do. I think this is a DESIGN FAULT, but Samsung would never admit to it... Too expensive!
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

4 (9,999)
Response from Samsung:
2025-11-26

Samsung

We're delighted to hear that you're loving your Galaxy 25+, Vendice! We're sorry to hear that it's getting too hot while wireless charging, and we would love to help with this. The following link contains guidance for overheating: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up We'd recommend reaching out to our friendly Support Teams, who are on hand and ready to help. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We're always here to support you and resolve any issues you may have, and we look forward to hearing from you soon. ^EW at Samsung Support

Mr Birdi
1 (9,999)

2025-09-26

1 (9,999)
I have zero need for AI as far as I am aware. The S25 seems the same as all the previous Samsung S range phones I have previously purchased. I care not for the quality of phone pictures. I do not use the Bixby , AI , incorporated Samsung/ Google features. I have disbanded Google data collection, which is unknowingly on the phone. The phone allows me to make and recieve calls , emails and texts. The sound is fine for my music downloads. Everything else is pretty much pointless for me. The phone fits in my pockets comfortably and hasn't broken the time's I have already dropped it. The contract I purchased for this phone made it attractive. The extra gift will be re-gifted as I have no use for the watch.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

1 (9,999)
Response from Samsung:
2025-09-26

CX

Thanks for taking the time to leave a review of your Galaxy S25. We're sorry to hear that the phone has not met your expectations, we will pass on your feedback on these points. Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

akfxxx
5 (9,999)

2025-03-08

Lincoln U.K

5 (9,999)
Phone is great the design has been improved on S24. The performance is fantastic with AI whilst i am still learning the full benefits.Display is very good, Camera great again still learning all features.Battery is not quite as good as i expected seems to run down quickly if used on a game. Overall 100 %
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKGEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-03-23

CX

Great to see that you're enjoying your upgrade to the stylish S25! The Dynamic AMOLED 2X screen perfectly shows off the buttery smooth operation of the software that the Snapdragon processor enables, along with the stunning photos you take with the 50 MP main camera lens. You can find out how to take awesome photos with your phone and take full advantage of the camera here: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ The AI features you now have access to are unbelievable, and help you complete your daily tasks with ease. Please check out the following link to find out more about the AI features available to you and how to use them: https://www.samsung.com/uk/mobile-phone-buying-guide/samsung-galaxy-s25-galaxy-ai-features/ This phone has an unbelievable 4000 mAh battery, which is capable of up to 29 hours of video playback time on one charge, making it incredibly capable of supporting you through the day and more. During the initial usage period, the battery life will be lower than usual, due to the optimisation process. Please check out the following link to find out more about your device's battery: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ We're sure that this model will be wowing you for years to come! ^SK at Samsung Support

Jon1701
5 (9,999)

2025-03-16

Wirral

5 (9,999)
Works well except its camera at night.I am a photographer and decided to do some street in liverool uk.The shots in the day came out the same as my S23. Night shots were not good,the S23 does this a lot better. Power level icon far too small,S23 same overall size has a power level icon I can see.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BDBDEUB)

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-03-28

CX

It's great to see that you are loving your S25, Jon, and getting almost everything that you were hoping for from it. All parts of the camera have been boosted so that they can deliver the best results possible. We've also packed the camera with a wide-range of options so that you can set it up in a way that suits any tastes or needs. If you would like some help on exploring these options then our Customer Support team would be happy to help. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

Anonymous
5 (9,999)

2025-12-19

5 (9,999)
Just when you think nah that camara couldn't change as much as your last phone but Samsung is the best ever..I also have a 55inch Samsung TV I've owned for 4 to 5 years with no problem at all xxxxx also my washing machine also is a Samsung. I would any Samsung fridge freezer santa
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-12-20

CX

We are delighted to see you are loving your S25, Mark! With the 50MP rear camera and Galaxy AI, the possibilities are endless! Your loyalty means the world to us, and we'll continue to wow you for years to come! ^LB at Samsung Support

Nats24
1 (9,999)

2026-05-17

West Yorkshire

1 (9,999)
Absolutely shockingly bad service. 2nd phone I've had. 1st had to be sent back due to "technical issues". Fine. Only problem, no one communicated and I was threatened with debt collectors for a phone that I'd sent back, but no one had marked as received. Now on my 2nd phone. Had it for a few weeks now. Still not connected to the network - another "technical issue" no doubt - and I am still awaiting a replacement sim card which should have been sent out to try and resolve the issue. Absolutely poor service from a company you'd expect so much better from. Wishing I'd never bothered.
Helpful?
Originally posted on Galaxy S25 (Samsung.com only)(SM-S931BZRGEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)

Ease of Switching to Samsung

1 (9,999)
Response from Samsung:
2026-05-18

Samsung

We are disheartened to hear that your experience when purchasing through our website, and now with your new Galaxy S25, did not reflect the high standards we strive to provide, Nats. It is very important to us that all our customers to enjoy a smooth and seamless experience, from the moment they purchase a device, through setup and everyday use, and also in situations where a device may need to be returned for inspection or technical support. We appreciate you highlighting the issues you encountered regarding the return process, communication updates, and your current network connection concerns. Although charges may still apply depending on the purchase method, in line with our returns and finance policies, we will make sure to pass your feedback on internally. As you are currently awaiting a replacement SIM card and network activation, we would recommend contacting your network provider directly, as they are best placed to assist with SIM provisioning and activation updates. In the meantime, our support team remains available should you have any further questions or concerns regarding your product. You can contact us on 0333 000 0333 (Monday to Friday, 8am–8pm; Saturday and Sunday, 9am–6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

MartyON
3 (9,999)

2025-08-06

3 (9,999)
I've been an iPhone user for many years. I've moved over to the Samsung and am not sure I made the right decision. The main problem is unlocking the phone. Iphone's face recognition system is brilliant, and I miss it. Samsung's face recognitionis slow and doesn't work at all in poor light. The fingerprint unlock only works intermittently. More often than not I have to use the PIN, and i didnt spend all this money on the phone to use the same unlocking system used by brick phones 20 years ago. I was expecting so so much more from Samsungs flagship phone. I have no doubt it's brilliant once unlocked, but this face/fingerprint problem is seriously annoying and there is no reason for it to be so poor
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

3 (9,999)
Response from Samsung:
2025-08-06

CX

Thank you for taking the time to review the Galaxy S25, Marty. We pride ourselves on creating devices that exceed our customers expectations, and we're disheartened to see this has not been the case for you on this occasion. We'd love to look into the security issues you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Freddieee
4 (9,999)

2026-04-27

4 (9,999)
Really good, great camera, sounds awesome and performs very well Only thing that isn't perfect is the ai voice assistant bixby, says "sorry i didn't understand that" half the time i talk to it no matter how much i do the voice recognition thing Otherwise great! I love it !!
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

4 (9,999)
Response from Samsung:
2026-04-28

Samsung

It's great to hear that you're enjoying the fantastic Camera, brilliant audio and overall excellent performance of your S25, Freddie. We're sorry to hear that Bixby isn't always understanding you, and we have some fixes available for this. You can retrain Bixby by going to the Bixby app > Tap the Menu (the three lines) > Settings > Voice wake-up > Retrain voice wake-up. This will improve the accuracy. Also, go to Settings > Apps > Bixby Voice > Storage > Clear cache > Clear data, as this will refresh the app. Ensure that your phone's software is up to date by going to Settings > Software update > Tap 'Download and install'. You also may wish to perform a soft reset, as this will completely refresh all systems on your phone. You can do that by pressing and holding the Side key and the Volume Down key at the same time for about ten seconds or until your phone reboots. You won't lose any data with the soft reset. Thank you for sharing your review - we hope the above steps are helpful, and we are so pleased to hear that you love your phone! ^EW at Samsung Support

Brian Pickup
4 (9,999)

2025-08-08

4 (9,999)
I am, overall, pleased with the S25. One major disappointment is that there is no VISIBLE recycle bin. For example, I was in a long text correspondence with an old friend. Included in the 'toing and froing' was a piece of vital information I want to keep, the remainder could be deleted. Unfortunately, if you want keep ONE text out of a longer conversation you have to keep the WHOLE conversation. Deleting the conversation means EVERYTHING goes. You CANNOT select to keep one. With my old A13 I could select to keep one part of a longer conversation. In addition, if I accidentally delete a conversation there is no way to retrieve it. With the A13 all I had to do was go to the Recycle Bin and retrieve it. With this in mind, the S25 has taken a retrograde step. Very disappointing.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

4 (9,999)
Response from Samsung:
2025-08-09

CX

Thank you for sharing your feedback on the Galaxy S25, Brian. We are glad to hear you’re overall pleased with the device, but we understand your disappointment regarding the handling of individual messages within conversations and the absence of a visible Recycle Bin for text messages. We would like to confirm that, when using the pre-installed Messages app on your device, it is possible to delete specific messages without the need to delete the whole conversation. This can be done by heading to: Messages app > Access the conversation > 3 dots (top-right) > Delete messages > Select the individual message you wish to delete > Delete. It is also possible to retrieve any deleted message or conversation on the pre-installed Samsung Messages app by selecting the 3 dots menu on the right > Recycle bin > Select the conversation or message you wish to restore > Select > Restore. Still, we will make sure to pass this feedback along, so we can use it to refine and improve the Messages app with our future software updates. ^CL at Samsung Support

Graham Butters
2 (9,999)

2025-10-31

2 (9,999)
I love nothing about my s25. Plagued with moisture content warning which does not allow me to charge it. Spoke with Samsung several times trying to resolve the issue but to no avail. The last thing was to drive 140 miles to drop it off and it would take approx 11 days. 11 days without a phone which I require for work and very important personal issues. Had to buy numerous original cables, all of which made no difference. My wife's phone is exactly the same. Had to now buy 2 wireless chargers just in order to charge it. Absolutely terrible customer service and even worse phones.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

2 (9,999)
Response from Samsung:
2025-10-31

Samsung

We are disheartened to see you are facing issues with your S25, and not fully enjoying the phone to its full capabilities, Graham. This is not how we expect our devices to operate, and we will do everything we can to get this resolved. Check out this great link which may help: https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-charge/ If you are still having the issues, our colleagues will look at your repair options, and give you the best option available for you. We can either arrange a Doorstep repair, if this is available in your area, if not, we can collect this from your address and send it to your nearest Repair Centre to be inspected, repaired and returned to you as soon as possible. The timescale all depends on the availability of parts and/or the engineers. We will do everything in our power to get this done as quickly as possible. Please continue to liaise with our Support Teams who will get this sorted for you. You can find all their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Ugo4m
5 (9,999)

2025-04-02

5 (9,999)
It gives me maximum satisfaction and fulfilment in daily living. It's my everything: Staying healthy, effective time management, invaluable alerts and support. The satisfaction is beyond my expectations- this is awesome! The Best is getting Better! Keep up the good work!
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Shakeel Ahmad
5 (9,999)

2025-04-02

5 (9,999)
Iam a diehard fan of samsung galaxy series from the day when the first samsung andriod was launched. I have used all flagship versions of samsung . But now im feeling v v comfortable when i purchased the s25 ultra. Hatsoff for new s25ultra Ai and many thanks.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Thet Maung
5 (9,999)

2025-04-02

5 (9,999)
I've been a Samsung fan since the Galaxy S2 because I prefer Android and find their main competitor overpriced for similar specifications. The same goes for the S25—great pricing, trade-in discounts, AI features, and Android 15. So, I bought it again.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-04-11

CX

We are thrilled to read that you have always been a big fan of our brilliant products, owning the Galaxy S2 as your very first Samsung phone, and that you have now decided to upgrade to the amazing Galaxy S25! Our latest addition to the incredible Galaxy S Series boasts an impressive range of AI features, ready to upgrade your life to the next level of smartness, as well as the latest One UI 7 software for the most intuitive experience with it. You can always trust our brand for the most advanced smartphones on the market paired with the best deals and offers, Thet! ^CL at Samsung Support

K Thomas
3 (9,999)

2025-09-12

3 (9,999)
Can't fault the phone in terms of screen clarity and speed ( although my first one lagged and I had to return it - Samsung replaced it efficiently) I only bought this particular phone because I use the stylus, and my old Samsung phones lasted a long time. I haven't used any of the new features but am mooring the loss of my sd card. Trying to transfer folders from my PC to this phone was a nightmare. If you are going to remove the sd card it needs to be simple and fast. In the end I had to load the folders onto an old phone with an sd card slot and use Samsung transfer. I think Samsung ought to listen to what consumers want and stop trying to copy iPhone. It doesn't have a 3.5 socket either. I'm sure the camera is fantastic, but it will probably be used only for quick snaps. So, yeah it's OK.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

3 (9,999)
Response from Samsung:
2025-09-12

CX

Thank you for taking time to review your S25! We are delighted to see you are enjoying the striking 6.2” FHD+ Dynamic AMOLED 2X display and powerful Snapdragon 8 Elite for Galaxy 1st 3 nm AP processor. Along with the 50MP rear camera, we know you'll be taking epic pics to last a lifetime! With up to 512GB of internal storage (depending on what you choose), along with online storage options, we know you will have plenty of space for everything you need! Here is a great guide to help you make more space on your phone: https://www.samsung.com/uk/support/mobile-devices/how-to-clear-up-storage-space-on-your-smartphone/ We appreciate your feedback, and we will take this on board to help improve our products and services. With the increased demand for wireless earphones, to help us maintain the sleek design, we removed the earphone jack from the phone and integrated it with the USB Type C port, and you can use USB Type C wired earphones. ^LB at Samsung Support

Slara
5 (9,999)

2025-02-13

Luton

5 (9,999)
I have ordered Samsung after very long time and I am a very big fan of Galaxy S series, I have ordered my galaxy s25 512gb which was on the price of 256gb and very happy using this phone, very light weight and excellent specs and camera is amazing.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BDBGEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Anonymous
5 (9,999)

2025-06-21

5 (9,999)
Samsung S25 has shown itself to be ergonomic in size. Not small. But compact. Powerful and fast. And quick in actions: pictures, data files, etc. Great for all APP's. Never does APP hang-ups etc. An evolution of the Android phone in one's hand.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-06-23

CX

We are over the moon to see you are loving the epic S25! Thanks to the striking 6.2” FHD+ Dynamic AMOLED 2X display and 120Hz refresh rate, you'll get the ultimate experience! Along with the powerful Snapdragon 8 Elite for Galaxy 1st 3 nm AP processor, you will notice how smooth the performance is! ^LB at Samsung Support

Mohammad Saleem
5 (9,999)

2025-04-02

5 (9,999)
The AI feature on this phone is incredible, i can edit photos seemlessly and it is so accurate. The overall design of the phone is sleek and feels great. The OS system on the phone is so much different to other phones and looks so much better.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-04-11

CX

Congratulations on your new and incredible Galaxy S25, Mohammad! As you mentioned, not only is this phone packed with a brilliant range of advanced AI features, including useful picture editing tools, so you can personalise your pictures like a pro; but its design is sleek and premium, while its advanced One UI 7 software gives you the smartest experience when interacting with the phone. The Galaxy S25 is 100% fantastic thanks to its top-quality technology, hardware and features! ^CL at Samsung Support

Jebba
5 (9,999)

2025-02-20

Manchester

5 (9,999)
So far great! I wanted a phone similar size to s20 fe as i hate big phones, this phone (s25+) is only slightly bigger. The camera quality is so much better and a huge difference to my old phone (obviously) overall im glad i chose this option.
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKHEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Stefaz
5 (9,999)

2025-03-22

Stoke-on-Trent

5 (9,999)
Excellent battery life, easy to switch everything over from my previous phone. The design fits perfectly in my hand and it's just the right weight. The camera is pretty decent too. Does exactly what you'd expect from a top line Samsung
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)
Response from Samsung:
2025-04-01

CX

It is awesome to see you are enjoying your S25, Stefaz! Thanks to the incredible 4,000 mAh battery, you can full enjoy the awesome 50MP camera which will bring your pics to life thanks to the striking 6.2" FHD+ Dynamic AMOLED 2X display! We are thrilled to see you were able to smoothly transfer your data to your new phone easily! ^LB at Samsung Support

Nothando Chiware
5 (9,999)

2025-09-22

5 (9,999)
User friendly and nice. Apps on galaxy are really good and the camera on point. Battery has long life span. Charging is very fast and is easy to carry as it's not heavy. The manual makes it easier for beginners to get going.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-25

CX

Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support

Palwinder singh mann
5 (9,999)

2025-03-21

5 (9,999)
This phone is very beautiful and its designing is very beautiful and the quality of its camera is also very good which is the quality of the front camera is much improved than the front and almost this phone is 100% better.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-03-31

CX

It is great to see you are loving your S25, Palwinder! Thanks to the sleek aluminium frame, you will be wowing everyone you meet! Along with the amazing 50MP camera, you will be taking epic pics for years to come! ^LB at Samsung Support

Jay-deep
5 (9,999)

2025-08-02

5 (9,999)
The AI makes me feel powerful and like rich and wealthy as this is such a under appreciated feature. This conducts my positive review on this phone and I hope Samsung will feature more designs like this in the future. 😁
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-08-16

CX

Congratulations on your fantastic Galaxy S25 Ultra, Jay! From its advanced AI features to its powerful hardware and premium design, this device is ready to make your life epic! Thank you for this stellar review ad great feedback! ^CL at Samsung Support

ThinUpTop
5 (9,999)

2025-09-24

5 (9,999)
As title says was forced to buy a new phone as soon as I got off flight from holiday as I left my normal Android in the hire care 🙄 Was a reluctant purchase, having not used samsung for many years. Have mainly been using oppo and one plus. Have to say in all honesty im happy with the purchase, the UI is intuitive, easily personalised for a familiar look and feel. Wasn't to sure about the smaller screen but after a couple of weeks use i have got comfortable with the smaller phone.. The phone feels well built and fast to use even in graphic intensive apps. The camera works well in default, not played with the setting yet..... The only downside so far is the lack of fast charging. Overall, please with purchase
Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-26

CX

Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Wickers
5 (9,999)

2025-07-02

Lancashire

5 (9,999)
Had this S25 for a few days now and on first impressions the phone is super fast and responsive. The display for a smaller flagship phone is great, vibrant colours with smooth scrolling and fine details. I love the design of the phone, it feels very comfortable to use and fits in my pocket with ease. The cameras are up there with the best, so many options to choose from, with the help of AI you can play about with the pictures and fine tune your images, add or remove unwanted parts of the image in a flash. The battery is fine for me, i'm not one for being on my phone every minute of the day, my only gripe is that the battery icon at the top right of the screen is too small, it would a good idea to make the size adjustable. All in all a brilliant little powerhouse phone, glad i upgraded to the the S25.
I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKHEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-07-02

CX

Thank you so much for the fantastic review, we’re thrilled to see that your Galaxy S25 has made such a strong first impression! It’s great to know the compact design, vibrant display, and lightning-fast performance are hitting the mark for you. We put a lot of care into creating a device that feels just right in the hand without compromising on power, and it sounds like that balance is really working for you. We're also glad you're enjoying the creative freedom the AI camera tools offer. Photo editing that used to take minutes now happens in a tap, and it's amazing to see users like you take full advantage of it. And thank you for highlighting the battery icon visibility, we appreciate you pointing that out. Feedback like yours helps us continue refining the user experience, and we’ll make sure it’s shared with our team. We're so glad you made the leap to the S25. Here's to many more brilliant moments with your new device! ^CH at Samsung Support

Anonymous
5 (9,999)

2025-04-18

5 (9,999)
More than happy with my s25 having upgraded from my s21. Much the same for the apps I use, but quicker. Great for pictures. Not yet made use of the Ai features but I'm sure knowing Samsung that they'll be amazing
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-04-19

CX

We are glad to read that you are very happy with your new Galaxy S25, which you have chosen as the perfect upgrade from your previous Galaxy S21! This incredible phone boasts the same great range of applications you have enjoyed with the previous generation, as well as superb performance, given by the powerful Snapdragon 8 Elite for Galaxy processor. Not only that but, as you mentioned, it also comes with innovative AI features, as well as with a powerful camera system to take professional pictures effortlessly. We would also like to share with you this link, which we are confident you will find very useful: Galaxy S25 range AI features explained - https://www.samsung.com/uk/mobile-phone-buying-guide/samsung-galaxy-s25-galaxy-ai-features/?srsltid=AfmBOooKstH0SY8LG-GMFkFMKho86HMt5Wgkgm_xAPF27CC55AL-aS_J The Galaxy S25 elevates your life to the next level of smartness! ^CL at Samsung Support

CHRISTOPHER BYARUHANGA
5 (9,999)

2026-02-06

5 (9,999)
Simplifies a lot work for me. Upgrading to a flagship like the S25 Ultra is a serious vibe shift. It’s hard not to love that massive, crisp screen and the feeling of having a literal supercomputer in your pocket.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2026-02-07

CX

It is great to see you are loving your S25 Ultra, Christopher! Thanks to the impressive 6.9" Dynamic AMOLED 2X display and titanium frame, this will look and feel perfect for years to come! ^LB at Samsung Support

Anonymous
1 (9,999)

2025-10-05

1 (9,999)
I don't like any sort of AI, I don't like how my phone always pushes me to use Galaxy AI, and I don't like how some AI features cannot be disabled. I wish to have option to either remove or completely disable AI.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

1 (9,999)
Response from Samsung:
2025-10-06

CX

Thank you for taking the time to share your review with us. We're sorry to hear that you're not satisfied with the Galaxy AI features and functions on your new Galaxy S25 Ultra. This fantastic device is designed to elevate your everyday experience through the many benefits of AI technology. You can find out more about how it can support your daily tasks and routines via this link: https://www.samsung.com/uk/mobile-phone-buying-guide/samsung-galaxy-s25-galaxy-ai-features/ We understand the importance of a mobile experience tailored to your needs and preferences. If you'd prefer not to use Galaxy AI, you can disable it by following these steps: Settings > Galaxy AI > Select each feature and toggle it off. If you wish to disable all cloud-based processing for Galaxy AI features, simply toggle on the option called “Process data only on this device.” We hope the guidance above helps you enjoy an even more epic experience with this already great device. ^CL at Samsung Support

Anonymous
5 (9,999)

2025-09-19

5 (9,999)
I do anything with ease and have a great result. The camera and the music is on the optimum satisfaction that is noiseless with good production. I will always recommend Samsung Galaxy s25 ultra phone for friends.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-20

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

Anonymous
5 (9,999)

2025-05-18

5 (9,999)
I love the ease of this phone as i do with the Sseries. So easy to do all everyday things I use my phone to do all my banking emails and obviously texts and calls The Camera is fantastic. In a nutshell I love it.
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Helpful?
Originally posted on Galaxy S25(SM-S931BLBDEUB)

Value

5 (9,999)
MThomas22
5 (9,999)

2025-02-13

Leicestershire

5 (9,999)
The feel of the device being made from metal. The speed of the device is fantastic. There is loads of battery power. And getting the + was definitely worth the extra. It's a great phone that uses AI perfectly
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I recommended this product.
Helpful?
Originally posted on Galaxy S25(SM-S931BZKGEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)

* Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 3885 mAh for Galaxy S25, 4755 mAh for Galaxy S25+ and 4855 mAh for Galaxy S25 Ultra.

* Measured diagonally in full rectangle. Actual viewable area is less due to rounded corners and/or camera hole.

Measured diagonally, Galaxy S25's screen size is 6.2” in the full rectangle and 6.0” accounting for the rounded corners, Galaxy S25+'s screen size is 6.7” in the full rectangle and 6.5” accounting for the rounded corners, and Galaxy S25 Ultra's screen size is 6.9” in the full rectangle and 6.8” accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.

* Wi-Fi 7 network availability may vary by market, network provider and user environment. Requires optimal connection. Will require a Wi-Fi 7 router.