Highlights
Camera
Camera
Performance
Performance
Battery
Battery
Simple. Impactful
Galaxy S25 Ultra's rounded design expresses a unified identity for the Galaxy S series. With its sleek and strong titanium frame and a built-in S Pen, it's an ultra-modern, vision of bold design.
*Titanium is only applied on the device frame. Frame does not include volume and side keys.
Looks sleek, built tough
Shielded in a strong titanium frame, reinforced by Corning® Gorilla® Armor 2 display glass and with an IP68 rating for water and dust resistance, take this Galaxy further than you thought possible.
*Titanium is only applied on the device frame. Frame does not include volume and side keys.*Corning® Gorilla® Armor 2 is applied to the front of the device.*Based on lab test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. No ingress of dust; complete protection against contact (dust-tight). Water and dust resistance of device is not permanent and may diminish over time because of normal wear and tear.
Personalised briefings for your day
Get personalised briefings throughout the day from the all-new Now Brief. Start your morning with a run-down of the day ahead, such as checking your latest Energy Score and reminders of a busy schedule. Then, recap on the day's events in the evening with daily activity insights.
*Now Brief feature requires Samsung Account login. Service availability may vary by country, language, device model, apps. Some features may require a network connection. Modes and Routines need to be enabled to use Personal Data Engine for context-based Routines suggestions. User needs to consent to access permissions such as photos, videos, audio files, and calendar events. May not display moments depending upon exposure policy. The description of photos provided by moments may not align with the user's intent. Events schedule notification is supported with calendar apps that utilise Android calendar database and available if Samsung Calendar is installed. Notifications for coupons only available for coupons added to Samsung Wallet with expiration date. Notifications for coupons only available for coupons added to Samsung Wallet with expiration date. To check the Energy Score, the health data tracked from Samsung Galaxy Watch or Samsung Galaxy Ring must be synchronised with the Samsung Health App. The result is for your personal reference only and is not intended for medical purposes.
A sound studio at your fingertips
Filter out unwanted background noise from your videos and make them share-worthy with Audio Eraser. Galaxy AI fine-tunes your audio by adjusting different types of sound including voices, music, wind and more.
*Results may vary per video depending on how sounds present in the video. Samsung Account login required. Certain types of sound can be detected such as voices, music, wind, nature, crowd and noise. The actual sound detection may vary depending on audio source, and the condition of the video. Accuracy of results is not guaranteed.
*Results may vary per video depending on how sounds present in the video. Samsung Account login required. Certain types of sound can be detected such as voices, music, wind, nature, crowd and noise. The actual sound detection may vary depending on audio source, and the condition of the video. Accuracy of results is not guaranteed.
The future of health, now made personal
Keep up with your health goals by tracking your Energy Score. Sync with Galaxy Watch or Ring and receive personalised insights and coaching such as an analysis of your sleep, activity and heart rate.
*Energy Score is available on Android phones (Android 11 or above) and requires Samsung Health app (v6.27 or above). Samsung Account login required. Service availability may vary by country, region and language. To check the Energy Score, the health data tracked from Samsung Galaxy Watch (Galaxy Watch4 series and later models using OS 5.0 or above) or Samsung Galaxy Ring must be synchronised with the Samsung Health App. Needs at least the previous day’s activity data and sleep, and heart rate data during sleep. Not intended for use in detection, diagnosis, treatment of any medical condition. The result is for your personal reference only. Please consult a medical professional for advice.
*Energy Score is available on Android phones (Android 11 or above) and requires Samsung Health app (v6.27 or above). Samsung Account login required. Service availability may vary by country, region and language. To check the Energy Score, the health data tracked from Samsung Galaxy Watch (Galaxy Watch4 series and later models using OS 5.0 or above) or Samsung Galaxy Ring must be synchronised with the Samsung Health App. Needs at least the previous day’s activity data and sleep, and heart rate data during sleep. Not intended for use in detection, diagnosis, treatment of any medical condition. The result is for your personal reference only. Please consult a medical professional for advice.
Personal data stays personal
The Personal Data Engine combines and processes your primary data and provides tailored suggestions. It encrypts this data and saves it on your device with Knox Vault, making it inaccessible to anyone else. You can even monitor the security of other Galaxy devices right from your Galaxy smartphone.
*Knox Matrix is supported on Galaxy smartphones and tablets One UI 7.0 or above. Availability may vary by country or region.
*Knox Matrix is supported on Galaxy smartphones and tablets One UI 7.0 or above. Availability may vary by country or region.
Unrivaled Nightography video. Less noise, more clarity
Now you can shoot in improved 10-bit HDR for a more stunning videography experience. Our advanced AP also delivers more precise noise removal meaning you won't have to worry about grainy night footage again.
*Compared to previous models.*Results may vary depending on shooting conditions including multiple subjects, being out of focus or moving subjects.
The sharpest details from Wide to Tele and even Ultra Wide
From Ultra Wide shots to our Telephoto camera, photos are clear and vivid at any angle. Our AI enhanced ProVisual Engine then improves colour and details for next-level clarity.
*Compared to previous models.
The most powerful processor customised for Galaxy
Introducing our most powerful processor, customised for Galaxy. With improved real-time ray tracing and Vulkan optimisation, dive deep into the action with ultra-smooth gameplay thanks to Snapdragon® 8 Elite Mobile Platform for Galaxy.
*Compared to Galaxy S24 Ultra.*AP performance improvements shown compared to Galaxy S24 Ultra. Actual performance will depend on user environment, conditions and pre-installed software and applications.*Snapdragon branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries.
Clearer, more vivid viewing by ProScaler
ProScaler enhances resolution by using advanced AI-algorithm processing to deliver a viewing experience in high definition without having to adjust the display settings.
*Compared to previous models.*ProScaler feature is supported on Galaxy S25+ and Ultra models. Image quality can be enhanced up to QHD+, depending on the screen resolution setting of the device.
Unparalleled battery life
Our pioneering mDNIe technology has been built into our custom-made AP, and with software optimisation, battery usage time is enhanced so you can enjoy hours of watching videos.
*Based on Samsung internal lab test conditions with pre-release version of given model connected to earphone via Bluetooth under default settings over LTE. Estimated against battery capacity and measured current over battery power consumption during video playback (video file resolution 720 p, saved on device), respectively. Actual video playback times vary by network connection, settings, file format, screen brightness, battery condition and many other factors.*Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 3885 mAh for Galaxy S25, 4755 mAh for Galaxy S25+ and 4855 mAh for Galaxy S25 Ultra.
*Based on Samsung internal lab test conditions with pre-release version of given model connected to earphone via Bluetooth under default settings over LTE. Estimated against battery capacity and measured current over battery power consumption during video playback (video file resolution 720 p, saved on device), respectively. Actual video playback times vary by network connection, settings, file format, screen brightness, battery condition and many other factors.*Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 3885 mAh for Galaxy S25, 4755 mAh for Galaxy S25+ and 4855 mAh for Galaxy S25 Ultra.
All new One UI 7, built for AI
Get access to your Now Brief alerts, music and more from the Now Bar. The new home screen is all yours with highly-customisable layouts and new widgets. Live notifications let you monitor on-going activities such as voice recordings on the Now Bar, status bar or at the top of your notification panel.
*Some functional widgets may require a network connection and/or Samsung Account login. Availability of functions supported within the apps may vary by country.
What's in the Box
*Galaxy S25 Ultra does not include travel adapter.*In-box items may vary by country or region.
Compare Galaxy S25 Ultra
*Dimensions measured in millimeters.*Measured diagonally in full rectangle. Actual viewable area is less due to rounded corners and/or camera hole. Measured diagonally, Galaxy S25's screen size is 6.2” in the full rectangle and 6.0” accounting for the rounded corners, Galaxy S25+'s screen size is 6.7” in the full rectangle and 6.5” accounting for the rounded corners, and Galaxy S25 Ultra's screen size is 6.9” in the full rectangle and 6.8” accounting for the rounded corners; actual viewable area is less due to the rounded corners and/or camera hole.*ProScaler feature is supported on Galaxy S25+ and Ultra models. Image quality can be enhanced up to QHD+, depending on the screen resolution setting of the device.*Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 3885 mAh for Galaxy S25, 4755 mAh for Galaxy S25+ and 4855 mAh for Galaxy S25 Ultra.
Specifications
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Weight (g)
218
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CPU Speed
4.47GHz, 3.5GHz
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CPU Speed
4.47GHz, 3.5GHz
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CPU Type
Octa-Core
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Size (Main_Display)
174.2mm (6.9" full rectangle) / 172.2mm (6.8" rounded corners)
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Resolution (Main Display)
3120 x 1440 (Quad HD+)
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Technology (Main Display)
Dynamic AMOLED 2X
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Colour Depth (Main Display)
16M
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Max Refresh Rate (Main Display)
120 Hz
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Yes
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Rear Camera - Resolution (Multiple)
200.0 MP + 50.0 MP + 50.0 MP + 10.0 MP
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Rear Camera - F Number (Multiple)
F1.7 , F3.4 , F1.9 , F2.4
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Rear Camera - Auto Focus
Yes
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Rear Camera - OIS
Yes
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Rear Camera - Zoom
Optical Zoom 3x and 5x, Optical quality Zoom 2x and 10x (Enabled by Adaptive Pixel sensor) , Digital Zoom up to 100x
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Front Camera - Resolution
12.0 MP
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Front Camera - F Number
F2.2
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Front Camera - Auto Focus
Yes
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Rear Camera - Flash
Yes
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Video Recording Resolution
UHD 8K (7680 x 4320)@30fps
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Slow Motion
240fps @FHD, 120fps @FHD, 120fps @UHD
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Memory_(GB)
12
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Storage (GB)
256
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Available Storage (GB)
219.0
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Number of SIM
Dual-SIM
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SIM size
Nano-SIM (4FF), Embedded-SIM
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SIM Slot Type
SIM 1 + SIM 2 / SIM 1 + eSIM / Dual eSIM
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Infra
2G GSM, 3G WCDMA, 4G LTE FDD, 4G LTE TDD, 5G Sub6 FDD, 5G Sub6 TDD, 5G Sub6 SDL
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2G GSM
GSM850, GSM900, DCS1800, PCS1900
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3G UMTS
B1(2100), B2(1900), B4(AWS), B5(850), B8(900)
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4G FDD LTE
B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B17(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B32(1500), B66(AWS-3)
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4G TDD LTE
B38(2600), B39(1900), B40(2300), B41(2500)
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5G FDD Sub6
N1(2100), N2(1900), N3(1800), N5(850), N7(2600), N8(900), N12(700), N20(800), N25(1900), N26(850), N28(700), N66(AWS-3)
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5G TDD Sub6
N38(2600), N40(2300), N41(2500), N77(3700), N78(3500)
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5G SDL Sub6
N75(1500+)
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USB Interface
USB Type-C
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USB Version
USB 3.2 Gen 1
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Location Technology
GPS, Glonass, Beidou, Galileo, QZSS
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Earjack
USB Type-C
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MHL
No
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Wi-Fi
802.11a/b/g/n/ac/ax/be 2.4GHz+5GHz+6GHz, EHT320, MIMO, 4096-QAM
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Wi-Fi Direct
Yes
-
Bluetooth Version
Bluetooth v5.4
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NFC
Yes
-
UWB (Ultra-Wideband)
Yes
-
PC Sync.
Smart Switch (PC version)
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Android
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Form Factor
Touchscreen Bar
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Accelerometer, Barometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Hall Sensor, Light Sensor, Proximity Sensor
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Dimension (HxWxD, mm)
162.8 x 77.6 x 8.2
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Weight (g)
218
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Video Playback Time (Hours)
Up to 31
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Battery Capacity (mAh, Typical)
5000
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Removable
No
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Energy Efficiency Class
B
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Minimum Battery Endurance in Cycles
2000
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Stereo Support
Yes
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Video Playing Format
MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM
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Video Playing Resolution
UHD 8K (7680 x 4320)@60fps
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Audio Playing Format
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA, DFF, DSF, APE
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Recycled Content (%)
14.1
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Weight of Critical Raw Material - Cobalt (g)
10 ≤
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Weight of Critical Raw Material - Tantalum (g)
< 0.01
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Weight of Critical Raw Material - Neodymium (g)
0.2 ≤
-
Weight of Critical Raw Material - Gold (g)
< 0.02
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Recyclability (%)
12.5
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Gear Support
Galaxy Ring, Galaxy Buds3 Pro, Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds3, Galaxy Buds2, Galaxy Buds, Galaxy Buds FE, Galaxy Fit3, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch FE, Galaxy Watch Ultra, Galaxy Watch7, Galaxy Watch6, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active
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Samsung DeX Support
Yes
-
Bluetooth® Hearing Aid Support
Android Audio Streaming for Hearing Aid(ASHA)
-
SmartThings Support
Yes
-
Mobile TV
No
-
Security Update Period (Valid until)
31 January 2032
Reviews
Galaxy S25 Ultra Certified Re-Newed
- Customers praise AI features like photo editing and object removal as game-changing and essential daily tools
- Reviewers consistently highlight the 200MP camera system for exceptional low-light performance and vibrant image quality
- Most customers describe the Dynamic AMOLED display as stunning, bright, and crisp with excellent anti-reflective properties
- Many report blazing-fast performance with seamless multitasking and gaming capabilities
- Several note the removal of one accessory feature as disappointing, though this remains an isolated drawback
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
1,170 Reviews
2026-07-28
Samsung
Helping our customers get the very best from their devices is extremely important to us, and we'd love you to enjoy everything the amazing Galaxy S25 Ultra has to offer. To help you get started, we've put together a useful guide that shows you how to set up your device to suit your needs and preferences, so you can start enjoying all its features straight away: https://www.samsung.com/uk/support/mobile-devices/how-do-i-set-up-my-new-device/ You may also find this guide helpful, as it explains how to navigate your Galaxy smartphone and quickly find the apps, settings and features you're looking for: https://www.samsung.com/uk/support/mobile-devices/navigating-galaxy-smartphones/ If you'd prefer some hands-on support, you're very welcome to visit your nearest Samsung Experience Store, where one of our colleagues will be happy to guide you through the setup process and answer any questions you may have: https://www.samsung.com/uk/samsung-experience-store/locations/ Alternatively, our Support Team will also be happy to help you get the very best experience from your device and answer any questions you have. You can find our full contact details and opening hours on our Contact Us page: https://www.samsung.com/uk/support/contact/ Our products are designed not only to be smart and powerful, but also with accessibility and ease of use in mind, so everyone can enjoy them. ^CL at Samsung Support
2026-07-14
Samsung
We are over the moon to see that you are loving your spectacular S25 Ultra, Chris! From the incredible 200MP rear camera, striking 6.9” QHD+ Dynamic AMOLED 2X display, huge 5,000 mAh battery and powerful Snapdragon 8 Elite for Galaxy 1st 3 nm AP processor, you'll love each aspect for years to come! Along with the durable titanium frame, you can rest easy knowing you are in safe hands! ^LB at Samsung Support
2026-06-07
Samsung
Congratulations on your gorgeous S25 Ultra. What a fantastic choice you made! ^EW at Samsung Support
2026-05-18
Newcastle
Samsung
We're thrilled to see how much you are loving the S25 Ultra! This incredibly capable device harnesses the power of the Snapdragon processor to give you smooth and speedy operation no matter what you throw its way. Game and multitask to your hearts content, this device can definitely keep up! ^SK at Samsung Support
2026-05-12
Samsung
Excellent to see how much you are enjoying your S25 Ultra, especially the camera! With the 200 MP main camera lens at the helm, you basically have a DSLR in your pocket. This model will be helping you unleash your inner photographer for years to come! ^SK at Samsung Support
2026-05-02
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Samsung
We are delighted to see you are loving your spectacular S25 Ultra a year after purchasing it! Firstly, thank you for your loyalty to us, and we'll continue to wow you for years to come! With the impressive 200MP rear camera, 5,000 mAh battery, 6.9" Dynamic AMOLED 2X display and powerful Snapdragon 8 Elite for Galaxy processor, you'll always get the best feeling with this! Along with the sleek titanium frame, you can rest easy knowing you are in good hands! ^LB at Samsung Support
2026-04-30
Samsung
Thank you for sharing your review of your experience with the Galaxy S25 Ultra, Denis. We’re pleased to hear that you’re enjoying its smooth and swift performance, as well as the incredibly useful S Pen, which suits your work and needs so well. We also appreciate your feedback regarding the fingerprint sensor not being as accurate or consistent as expected. We understand how important it is to access your device quickly while on the go, whether for payments or everyday use, and we’re here to help. Please follow the link below, where you’ll find a comprehensive guide on how to troubleshoot and resolve issues that may be affecting your fingerprint sensor, along with tips to ensure it works consistently: https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working/ If the issue persists, please don’t hesitate to get in touch, and we’ll be happy to look into this further for you. Our full contact details and opening times can be found on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-04-24
Samsung
Congratulations on your upgrade to the S25 Ultra, Tess! It's fantastic to hear that you're enjoying how easy it is to use, along with the helpful AI features such as Now Brief and Circle to Search. We're so pleased to know that you're a long-term Samsung user, and we absolutely love having you with us. Thank you for sharing your five star review, and keep enjoying! ^EW at Samsung Support
2026-04-04
Samsung
We're disappointed to hear of your dissatisfaction with the camera on your S25 series device, which is certainly against the expectations we have of our products. Initially, the link below will assist you in attempting to resolve the issue you are experiencing with your camera. https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-my-galaxy-phone-camera-does-not-focus-on-the-subject/ You may also try the steps in the below links from our international colleagues which can explore other avenues in an attempt to resolve the issue. https://www.samsung.com/sg/support/mobile-devices/how-to-correct-blurriness-around-a-subject-in-a-close-up-photo/ https://www.samsung.com/us/support/troubleshoot/TSG10004888/ Should any of the above not work for you, we recommend reaching out to our Support Team. They will be able to assess your situation and guide you through the available options to help resolve the issue. You can find the contact details and opening hours for our Support Team here: https://www.samsung.com/uk/support/contact/ Once you’ve been in touch, we’re confident they’ll be able to provide a suitable resolution. ^AR at Samsung Support
2026-03-26
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^LB at Samsung Support
2026-03-23
Samsung
It’s fantastic to know your S25 Ultra is running smoothly and meeting your needs! Thanks for your feedback, Rasak! ^HS at Samsung Support
2026-03-18
Northants.
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CX
We are disheartened to see that your experience with your S25 Ultra has been let down by the availability of accessories, Dave. Your feedback regarding the cases available is greatly appreciated, and we'll take this on board to help improve our products in the future. We can assure you that we have a wide range of cases available that may suit your needs. You can check them out here: https://www.samsung.com/uk/smartphones/galaxy-s25-ultra/accessories/ In regard to the free gifts, we'd recommend reaching out to our Online Shop Team who will be on hand to help. You can reach them on 0333 000 0333 (Mon-Fri 8am to 8pm and Sat-Sun 9am to 6pm) or via Live Chat via this link: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-03-17
CX
We are sorry to see that you are having issues with your S25 Ultra. Our colleagues will go through a thorough troubleshooting session to see if this issue can be resolved without the need of an engineer inspection. If those steps do not resolve the issue, we would look into arranging an engineer inspection to have this looked into further. If not done so already, check out this guide that may resolve the issue: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/ We'd recommend reaching out to our Support Teams who can look into this further and arrange an engineer inspection if needed. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-03-09
2026-03-06
CX
We are over the moon to see you are loving your S25 Ultra! From the sleek titanium frame, striking 6.9" Dynamic AMOLED 2X dispaly to the Galaxy AI features, we can see why you love it so much! ^LB at Samsung Support
2026-03-03
Bolton, Greater Manchester
CX
We are over the moon to see you are enjoying your S25 Ultra, Simon! From the powerful Snapdragon 8 Elite for Galaxy processor to the massive 5,000 mAh battery, you'll get the ultimate performance that you deserve! Meanwhile, the stunning titanium frame design and striking 6.9" Dynamic AMOLED 2X display will please your eyes for years to come! ^LB at Samsung Support
2026-03-01
CX
It's lovely to see how much you are enjoying your S25 Ultra! The incredible 200 MP main camera lens is like having a DSLR in your pocket, and the 5000 mAh battery keeps you going all day. This model will be wowing you for years to come! ^SK at Samsung Support
2026-02-25
CX
We’re absolutely thrilled to learn you’re loving your new Galaxy S25 Ultra! It truly is remarkable, especially with our ultra‑wide 50MP camera, perfect for capturing those splendid holiday and birthday moments. Thank you for choosing us, and we hope you enjoy every moment with your new phone and all of its fantastic features! ^HB at Samsung Support
2026-02-25
CX
Thank you for your fantastic 5-star review! We're so pleased to read that your new Galaxy S25 Ultra has completely met your expectations and that its features, such as its fast operation, all‑day battery life, and impressive 200MP main camera will be sure to take the clearest quality photos and videos. We're sure your new phone will serve you well for many years with whatever you choose to do with it, thanks to its design and build quality. ^DD at Samsung Support
2026-02-25
Dublin, Ireland
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CX
We appreciate you taking the time to share this in‑depth feedback about your experience with the Galaxy S25 Ultra, Jibin. While we are pleased to hear that you are impressed by the massive 1TB storage capacity of this device and its snappy performance with the Snapdragon® 8 Elite processor, we understand that the camera quality has not met your expectations. More specifically, we are sorry to hear that, when recording videos, you noticed screen flickering, and that the image quality and lack of clarity are not giving you the results you were hoping for. With enhanced AP, Object‑aware Engine, and improved Nightography, the powerful 200MP AI camera system on this device is designed to capture everything with high clarity, resolution, and vibrancy, both at night and during the day. We are ready to assist you with getting the most out of the camera performance and quality, and although we appreciate that you have already carried out troubleshooting, please do not hesitate to get in touch, so we can look into the issues you mentioned in more detail and support you further. For future reference, our full contact details and operating times can be found on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-02-24
CX
We're thrilled to see how much you are loving your S25 Ultra, Fifi! SmartSwitch makes transferring your data and apps a breeze, taking away any stress you may have anticipated from switching devices, so that you can focus on getting to know your awesome new phone. It will be wowing you for years to come! ^SK at Samsung Support
2026-02-24
South Korea
CX
We are delighted to see you are loving your S25 Ultra! Thanks to the sleek titanium frame design, you'll love the look of this phone for years to come! ^LB at Samsung Support
2026-02-19
Glasgow
CX
It is awesome to see you are loving your spectacular S25 Ultra! From the powerful Snapdragon 8 Elite processor, 200MP rear camera and striking 6.9" Dynamic AMOLED 2X display, we know you'll love each aspect for years to come! ^LB at Samsung Support
2026-02-19
CX
We're thrilled to see how much you are loving your S25 Ultra, Keith! This sleek device is a joy to use, with the incredible 5000 mAh battery keeping you going all day and then some. Thank you for sticking with us for your new phone, we love having you with us! ^SK at Samsung Support
2026-02-16
CX
We’re thrilled to hear that you’ve chosen the incredible Galaxy S25 Ultra as the perfect smartphone for your upgrade! It’s wonderful to know how much you’re enjoying the camera and the generous storage on your device. Exploring everything it can do is definitely worthwhile. We’re also pleased to know it pairs smoothly with your car and provides a reliable, uninterrupted experience. If you’d like to explore everything your new phone can do, including its powerful AI features, you can find lots of helpful tips and information here: https://www.samsung.com/uk/mobile-phone-buying-guide/introducing-samsung-galaxy-s25/ - https://www.samsung.com/uk/mobile-phone-buying-guide/samsung-galaxy-s25-galaxy-ai-features/ We’re confident that the tips and information available through these links will help you enjoy a five-star experience with this epic product. ^CL at Samsung Support
2026-02-16
CX
Fantastic to see how much you are loving your S25 Ultra! SmartSwitch makes transferring your data a breeze, allowing you to focus on enjoying your epic new device, especially with the handy tips that help you get the most out of your new phone. This model will be wowing you for years to come, thank you for sticking with us for your new phone! ^SK at Samsung Support
2026-02-15
West wales
CX
Congratulations on your upgrade to the gorgeous Galaxy S25 Ultra, Taffy! It's amazing to hear that you're enjoying the crisp and clear display, the long-lasting battery life, the outstanding Camera and the overall excellent performance which is delivered by the powerful processor within. Thank you for sharing your five-star review! ^EW at Samsung Support
2026-02-12
London
CX
We are elated to see you are loving your S25 Ultra! From the sleek titanium frame design, 200MP rear camera and powerful Snapdragon 8 Elite processor, you'll always be wowed by what this phone has to offer! ^LB at Samsung Support
2026-02-07
CX
We're delighted to see how much you are loving your upgrade to the S25 Ultra, Geoff, after securing an excellent deal! While the S24+ is a great phone, we've worked hard to ensure that your upgrade would put you at the very forefront of tech. The S Pen opens up a whole new way to interact with your phone, making sketching and taking handwritten notes as natural as putting pen to paper. Live Translate breaks down language barriers, allowing you to have conversations in a different language with ease, while Magnification allows you to see every detail on your screen. AI powered photo editing features ensure that you always get the perfect shot, in combination with the incredible 200 MP main camera lens and 100x Zoom. This model can really do it all! ^SK at Samsung Support
2026-02-04
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CX
Fantastic to see that you are having a five-star experience with the S25 Ultra, Ursu! The powerful Snapdragon processor works with the 5000 mAh battery to give you life all day, ensuring that you can always capture the perfect shot with the 200 MP main camera lens when the opportunity arises. Not to mention, the 100x Zoom also means you don't need to get up close to your subject for a great shot! Your incredible photos are then displayed beautifully on the richly detailed Dynamic AMOLED 2X screen. This model really has it all! ^SK at Samsung Support
2026-02-01
london
CX
Fantastic to see how much you are enjoying your S25 Ultra, especially the epic performance that the Snapdragon processor provides! This phone will be wowing you for years to come, and will be your perfect match throughout. ^SK at Samsung Support
2026-02-01
CX
Congratulations on your new Galaxy S25 Ultra! We're delighted to hear that the smart and intuitive features and interface of this device are helping you unlock new levels of creativity and develop your skills. Thank you for the five‑star review, and enjoy every moment with this premium product! ^CL at Samsung Support
2026-01-28
Uddingston
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Samsung
Thanks for taking the time to leave a review of your Galaxy S25 Ultra. We're sorry to hear that you are having an issue with the moisture detected pop up. Here is a guide with some steps to follow to resolve this: https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-charge If this does not work, please get in touch, so we can assist further. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-01-28
17 Woodlands Road
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy S25 Ultra. ^KF at Samsung Support
2026-01-26
London
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CX
We're sorry to hear that the design and battery performance of your Galaxy S25 Ultra are not quite meeting your expectations, Jony. At Samsung, we always strive to offer smart and powerful devices that are designed to look sleek and modern, while remaining comfortable and easy to use in both hardware and software. The Galaxy S25 Ultra features a 5000mAh adaptive battery that learns from your routine and usage habits to optimise performance over time. You can also follow the steps in the link below to make the most of your battery right away: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone/ Regarding the design specifically, the rounded shape of the Galaxy S25 Ultra reflects the unified identity of the Galaxy S series. With a sleek and durable titanium frame, a built‑in S Pen, and a compact, slim build, it is designed to feel sturdy, modern, and comfortable to use. We’d also like to share this link with plenty of useful information about the incredible features and premium experience your device offers: https://www.samsung.com/uk/smartphones/galaxy-s25-ultra/ ^CL at Samsung Support
2026-01-21
Chestrrfield
CX
Excellent to see how much you are enjoying your S25 Ultra! The epic 5000 mAh battery keeps you going all day long, so that you can capture epic photos on the 200 MP main camera lens. The Dynamic AMOLED 2X screen is the perfect place to display your shots in rich detail, and also acts as the gateway to the intuitive software with vast potential. This model has everything you could ever need and more! ^SK at Samsung Support
2026-01-20
Derby
CX
We're sorry to see that you're facing issues with your S25 Ultra, this certainly isn't the experience we would expect from such a high quality model. We would recommend checking that your phone's software is up-to-date, to ensure that the Gallery and wider software is running smoothly. You can do this in Settings > Software update > Download and install. When it comes to typing, we have a wealth of great features that can help you text in the best way that suits you. Please head to Settings > General management > Samsung Keyboard settings, and check out the features listed under 'Smart typing'. We would recommend turning 'Predictive text' on or off, depending on what setting it is currently on, as it is likely this that has impacted the amount of typos and extra spaces you are experiencing. If these issues persist, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support
2026-01-20
Salisbury
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Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy S25 Ultra. ^KF at Samsung Support
2026-01-15
Crawley, West Sussex
CX
We’re delighted to hear that you’re very happy with the amazing Galaxy S25 Ultra overall! We’d certainly like to help you capture TikTok videos smoothly and easily, so you can enjoy an even better experience than with your previous model. Please make sure the application is fully up-to-date by heading to: Google Play Store > Click on your profile picture (top-right) > Manage apps and device > Update all. Next, disable Battery Optimisation for TikTok by going to: Settings > Apps > TikTok > Battery > Unrestricted. If this issue occurs only with TikTok, try lowering the resolution or frame rate in the app settings to see if it makes any difference. We’re confident the steps above will prove very useful. Still, if you need further assistance, please don’t hesitate to reach out to us. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-01-14
London
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CX
Thank you for taking the time to share this detailed review of your experience with the Galaxy S25 Ultra, which you upgraded from your previous Galaxy S24 Ultra. We’re disheartened to hear that the same issue with the device freezing has occurred across three different units. Please rest assured that this phone is equipped with our most advanced processor and a larger vapour chamber, designed to deliver smooth and reliable performance. To help resolve this, please follow the steps in this guide, which provides tips on keeping your device running at its best and reducing any instances of lag or freezing: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If the issue persists after following the guidance above, please don’t hesitate to reach out to our Support Teams. We’ll be happy to assist you further. You can find our full contact details and operating times here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-01-09
CX
We are disheartened to see you are having issues with the reception in your home with your S25 Ultra, Tommy. We'd love to get this working to perfection, therefore, please reach out to our Support Teams who are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-01-08
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2026-01-02
London
CX
We are over the moon to read that you are loving your S25 Ultra! From the titanium frame, giving you a sleek design, to Galaxy AI and the powerful Snapdragon 8 Elite processor, you'll always be wowed for years to come! ^LB at Samsung Support
2026-01-02
CX
Thank you for sharing your awesome review of the stunning Galaxy S25 Ultra, Concon! It's fantastic to hear that you're enjoying the massive 5,000 mAh battery capacity. It's enhanced by the powerful custom processor within and also supports Super Fast Charging. All things combine to provide you with epic reliability and power that lasts! Keep enjoying! ^EW at Samsung Support
2025-12-30
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S25 Ultra. ^KF at Samsung Support
2025-12-27
CX
We're over the moon to hear that you're loving your gorgeous Galaxy S25 Ultra, Donney! What a truly superb model of phone to treat yourself to, with so many brilliant features to keep you entertained all day. Thank you for taking the time to share your five-star review. Keep enjoying! ^EW at Samsung Support
2025-12-22
CX
It is great to see you are loving your new S25 Ultra, Olu! From the powerful Snapdragon 8 Elite for Galaxy 1st 3 nm AP processor, striking 6.9" Dynamic AMOLED 2X display and 200MP rear camera, you'll love this for years to come! Not to forget, with the huge amount of storage space, you'll never lose room for your precious data! Along with the massive 5,000 mAh battery, you'll get hours to enjoy each aspect of the phone! ^LB at Samsung Support
2025-12-03
CX
Thanks for taking the time to share your review, Fazi! We're so pleased to hear that you're loving your Galaxy S25 Ultra and all the excellent features within, along with the unparalleled performance levels! To address the issue of Flight mode taking a while to turn off and on, we'd recommend giving your systems a refresh by performing a soft reset. To do this, simply press and hold the Side key and the Volume down key, both at the same time. Ignore the power menu, which may appear on the screen, and just keep holding for about ten seconds or so. Your phone will reboot, and this should resolve any minor glitches. We hope this information is helpful! ^EW at Samsung Support
2025-11-29
Bradford
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CX
We're thrilled to see that the awesome S25 Ultra has taken your top spot, Brooklin! The powerful processor runs this phone like a dream, providing you with smooth and speedy scrolling on the incredible Dynamic AMOLED 2X display. The 200 MP main camera lens allows you to take professional level photos, with the design protecting this precious tech, and the long-lasting battery keeps you going all day. This model can really do it all! ^SK at Samsung Support
2025-11-29
CX
We are disheartened to read that you are having issues with your S25 Ultra. You can look at this great guide to help you resolve those issues: https://www.samsung.com/uk/support/mobile-devices/my-galaxy-smartphone-has-frozen-how-do-i-restart-it/ If you are still within the returns period with the retailer, you should be able to request for a refund or a replacement. If this was purchased with us directly, check out the return's policy on our website which can be found here: https://www.samsung.com/uk/shop-faq/returns-and-cancellations/what-is-the-returns-period/ Please reach out to our Support Teams again who will be on hand to help! You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-11-18
CX
Great to see that you're enjoying your awesome S25 Ultra! With further use, we're certain that it will earn five full stars. ^SK at Samsung Support
2025-11-16
United Kingdom
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CX
We're thrilled to see how much you are enjoying your S25 Ultra, Rajdeep! It's great that after deep research, the incredible capabilities of this model blew you away. The sleek design is perfectly complimented by the rich display and the speedy processor, which works in harmony with the battery to give you life all day. The 200 MP main camera lens captures true to life images, which can be edited easily with Galaxy AI. It's the ideal device for gaming, work, and play - this model really has your back! ^SK at Samsung Support
2025-11-08
CX
We're delighted to hear that you're loving your gorgeous Galaxy S25 Ultra, Mitesh. Your sleek and stylish smartphone is packed full of advanced technology, from Next Gen AI capabilities, a customised and high-performance processor, and of course, our famously excellent Galaxy Camera! Many thanks for taking the time to share your review, it's made our day! ^EW at Samsung Support
2025-11-07
Larnaca, Cyprus
Samsung
Thanks for taking the time to leave a review of your Galaxy S25 Ultra, Maria. We're sorry to hear that you are having battery issues with the phone. We would recommend contacting us for this so that we can look into this and assist. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-11-07
Samsung
Thank you for sharing your review, Poco. It's brilliant to hear that you're enjoying your gorgeous Galaxy S25 Ultra. The display, Camera and performance are all superb! Keep enjoying! ^EW at Samsung Support
2025-11-06
West Yorkshire
Samsung
We're so pleased to hear that you're enjoying your gorgeous Galaxy S25 Ultra, Ahmad. The performance is out of this world thanks to the powerful custom processor, and the 200MP Camera ensures every precious memory will be captured with vivid detail. The zoom is so impressive that it can even capture photos of space, including detailed shots of the Moon and maybe even Jupiter! Many thanks for taking the time to share your review; you've really made our day! ^EW at Samsung Support
2025-11-05
Edinburgh
CX
Congratulations on your upgrade to the gorgeous Galaxy S25 Ultra, Michael! It's brilliant to hear that you were able to take advantage of our amazing Trade-in Scheme and that you're finding your new phone to be solid and capable. A massive seven years of OS upgrades and security updates provide you with huge peace of mind when it comes to longevity! We really appreciate your feedback in regard to the S Pen functions. Your thoughts about this are important to us, as it allows us to understand what our users want to see in the future. Many thanks for taking the time to share your review! ^EW at Samsung Support
2025-11-03
Samsung
We are disheartened to see you are not enjoying your S25 Ultra, Moh. With the epic 200MP rear camera, we know you'll be taking epic pics to last for years! Here is a great guide to help you take the best picture: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ ^LB at Samsung Support
2025-11-01
Lebanon
Samsung
Thanks for taking the time to leave a review of your Galaxy S25 Ultra. We're sorry to hear that your phone was broken, and you are not satisfied with the repair. The warranty on our phones lasts for 24 months. We ask that you contact us so that we can look into this further and assist. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-11-01
CX
It is great to see you are loving the S25 Ultra, Petr! We are not entirely sure what you mean here, we'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-10-24
South East London
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-10-20
Samsung
Congratulations on your fantastic Galaxy S25 Ultra! We're proud to deliver innovation and refinement with every model, and we're pleased that this upgrade has exceeded your expectations. The Galaxy S25 Ultra is a premium device, and we’re glad you feel it’s worth every penny! ^CL at Samsung Support
2025-10-15
Dorset
CX
Thanks for taking the time to leave a review of your Galaxy S25 Ultra. We're glad to hear you like the phone, but sad to hear you do not like the AI features. We will pass on your feedback. Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-10-15
Birmingham. West Midlands
CX
Thank you for the love and sharing your superb experience with us, your words put a smile on our face. From the 200MP rear camera, sleek design, 6.9” QHD+ Dynamic AMOLED 2X display and powerful Snapdragon 8 Elite for Galaxy 1st 3 nm AP processor, you'll never be disappointed! With the 5,000 mAh battery, you'll get hours of fun out of this phone, here is a guide to help you make the most out of the battery: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ ^LB at Samsung Support
2025-10-01
CX
Thanks for taking the time to leave a review of your Galaxy S25 Ultra. We're sorry to hear your S25 Ultra has been having issues since receiving it, we would recommend making sure the software is fully up to date by going to Settings > Software update > Download and install. We would also recommend trying a Soft Reset by holding down the volume down and power buttons simultaneously for around 10 seconds. If the issues are still occurring after following these steps, please contact us so that we can assist here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-09-30
London. United Kingdom
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^CL at Samsung Support
2025-09-26
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S25 Ultra. ^SK at Samsung Support
2025-09-24
CX
Thanks for taking the time to leave a great review of your Galaxy S25 Ultra. We're happy to hear that you love the phone. However, we're sorry to hear you are not happy with our promotion and assistance with this. We would recommend contacting us, so we can help with this. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-09-21
Scotland
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-09-20
CX
We're so pleased to hear that your gorgeous Galaxy S25 Ultra is giving you that five-star feeling! The 200 MP Camera is an absolute game-changer when it comes to capturing those treasured moments, and the crystal clear display provides you with a superb viewing quality at all times. Thank you for the five stars! ^EW at Samsung Support
2025-09-19
CX
Thanks for taking the time to leave us a review on your Galaxy S25 Ultra. We're sorry to hear you were having issues with the messaging on the device and multiple other issues. If issues are occurring after a hard reset, then the phone will need to be inspected by an engineer to see what is causing this. We ask that you get back in touch with us to look into this. You can contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-09-18
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-09-18
CX
We are disappointed to see you are having issues with your S25 Ultra. We'd recommend contacting our Support Teams who will be on hand to help get these issues resolved. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-13
Orpinghton
2025-09-10
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-09-09
Derby Derbyshire UK
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-09-07
Birmingham, UK
CX
Thank you for the love. We're delighted to hear that you're a fan of our products and enjoy the S25 Ultra! It's a fantastic device with numerous features, from its sleek and sturdy design to the impressive battery life and 200 MP Camera. We hope you can get your hands on one soon! We often run some incredible money-saving offers, so keep an eye out on our Deals & Offers page here: https://www.samsung.com/uk/offer/ ^EW at Samsung Support
2025-09-06
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-09-06
Lytham St Annes
CX
Thank you for the love and for sharing your superb experience with us! Your words have put a huge smile on our face! ^EW at Samsung Support
2025-09-06
CX
Thank you for taking the time to share this review with us, Scris. We are sorry to hear the Galaxy S25 Ultra hasn’t met your expectations, especially around its design and value. We are committed to delivering innovation and premium experiences across all our devices, and your comments have been shared with our product teams. Regarding promotional timing, we appreciate it can be frustrating if offers change shortly after purchase. While promotions are time-limited, we are always working to make them clearer and more consistent for our customers. We would also like to share with you these links, where you can find plenty of useful information about all the advantages and benefits of this device, so you can enjoy the premium experience it can deliver: https://www.samsung.com/uk/smartphones/galaxy-s25-ultra/ - https://www.samsung.com/uk/mobile-phone-buying-guide/introducing-samsung-galaxy-s25/ ^CL at Samsung Support
2025-08-30
Brighton
CX
We're disappointed to see that changes to the S Pen have impacted your enjoyment of the wonderful S25 Ultra. Our research concluded that the large majority of our users weren't utilising the Bluetooth function at all, so the difficult decision was made to remove it. Thank you for expressing your interest in this feature and sharing your feedback - the S Pen is still a brilliant tool for taking handwritten notes and unleashing your creative side! We also have some super handy methods of taking a photo, which will help replace the Bluetooth function that the S Pen used to have. You can check them out here, in the 'Different ways to take a photo' section: https://www.samsung.com/uk/support/mobile-devices/how-to-use-the-camera-on-a-galaxy-smartphone/ With further use, we're sure that you will come to love these features just as much, if not more, than what your previous phone had! ^SK at Samsung Support
2025-08-28
CX
Congratulations on your new S25 Ultra, what a great decision you made! ^EW at Samsung Support
2025-08-24
London
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CX
We are sorry to see you are not fully enjoying your S25 Ultra. We appreciate your feedback regarding the features on our phone, and we will take this on board to help improve our products and services! ^LB at Samsung Support
2025-08-22
North West
CX
We love reading that we’ve given you that five-star feeling. From the 5,000 mAh battery, and striking 6.7” QHD+ Dynamic AMOLED 2X display, you'll love this for years to come! Keep enjoying! ^LB at Samsung Support
2025-08-19
Delhi
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CX
We are disheartened to read that you are facing issues with the S Pen on your S25 Ultra. If the S Pen has endured physical damage, then this will put the S Pen out of warranty, and any repairs will be chargeable. This is in line with the Terms and Conditions of your warranty agreement. We know our colleagues will give you the best solution, and therefore, we'd recommend getting back in touch with our Support Teams. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-08-15
CX
Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2025-08-14
MA
CX
We are disheartened to read that you don't find the Galaxy S25 Ultra as intuitive and functional as you expected, Way. We would love you to be able to make the most of this smart and powerful device, which boasts our latest and greatest hardware and features for the ultimate mobile experience. Please don't hesitate to speak to our Support Teams, who will be ready to assist you with getting the most out of it, while also answering any questions you have. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-08-12
CX
Thank you for your feedback, Zak, but we regret seeing that you're having these issues with your S25 Ultra. We'd like to make sure that you're getting the best from it at all times, so we recommend speaking to our Customer Support team so that they can look into this with you, and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support
2025-08-11
London
CX
Thank you for taking the time to review the Galaxy S25 Ultra. We pride ourselves on creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. We run various offers throughout the year and while there may not have been one during your point of purchase, the following link will provide you with all our current ones, should you decide to purchase from us again: https://www.samsung.com/uk/offer/ ^CH at Samsung Support
2025-08-08
Manchester
CX
Thank you for the love and sharing your superb experience with us, your words put a smile on our face, Daz. ^SK at Samsung Support
2025-08-07
Gravesend
CX
The screen of your S25 Ultra will make everything look cinematic, Ismail, so we're glad that you're loving it! ^DB at Samsung Support
2025-08-04
Shropshire
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CX
We are sorry to read that you are not quite happy with your Galaxy S25 Ultra because an error message related to moisture detected has appeared on the display, Rossy. If there is water in your phone’s USB port or moisture is detected that exceeds a set point, charging will not be supported, and an error message will appear. This is a safety measure to protect your phone from damage and corrosion. Please follow this link, where you can find the next steps to take to ensure that your device can continue to charge without any issue; while also reducing the instances this can happen again in the future: https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-charge/ If you still cannot charge your device after you have followed the steps on the link above, please don’t hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2025-08-01
CX
We're sorry to see that you are facing issues with apps on your S25 Ultra since the latest software update, Gigi. This certainly isn't the experience we would expect you to have with such a capable device. Please check that all of your apps are fully up to date, as some may require an update to become compatible with the latest software. To do this, head to the Google Play Store > Tap on your account icon > Manage apps and device > Updates. If you're still facing this issue after update your apps, please don't worry, our Support Teams are here to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a wonderful phone, and we're here to ensure that you can thoroughly enjoy it. ^SK at Samsung Support
2025-08-01
Manchester
Samsung
Fantastic to see that you are having a five-star experience with your S25 Ultra. We’re sure that it will be wowing you for years to come! ^LB at Samsung Support
2025-07-29
Roeselare
CX
Thank you for taking time to review your S25 Ultra, Dinu. With the powerful Snapdragon 8 Elite for Galaxy 1st 3nm AP processor and 5,000 mAh battery, you'll get the ultimate performance, here is a guide to resolve any issues with overheating: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/ We also have some great tips to help get the best out of your display: https://www.samsung.com/uk/support/mobile-devices/how-to-stop-the-screen-from-dimming-on-your-galaxy-smartphone/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-07-27
West Midlands
Samsung
Thank you for the love for the Galaxy S25 Ultra, and sharing your superb experience with us! Your words put a smile on our face. ^LB at Samsung Support
2025-07-27
Dorset
Samsung
We love to see that you have chosen the Galaxy S25 Ultra for your upgrade! You have enjoyed Samsung before, and now you can look forward to even more thanks to all the features and innovation this brilliant device brings into your life. ^LB at Samsung Support
2025-07-22
CX
Thank you for your feedback, Carlos, although we do regret seeing that you're not getting everything that you were hoping for from your S25 Ultra. We removed the Bluetooth features of the S-Pen to enhance its performance levels and battery, but we can understand your frustration if this has removed a feature that you enjoyed. The good news is that you are able to still able to capture photos without having the phone in your hands. You can now take photos with voice commands, and even assign specific words to activate the shutter. Here are the instructions you'd need to activate this: Open the Camera App: Launch the camera application on your S25 Ultra. Access Settings: Tap on the settings icon (usually represented by a gear). Navigate to Shooting Methods: Locate and tap on "Shooting methods" or a similar option. Enable Voice Commands: Toggle the "Voice commands" switch to the "on" position. Choose Your Command: You can now use commands like "smile," "cheese," "capture," or "shoot" to take pictures. Record Video: To record a video using voice commands, say "record video". We've also added the "Show Palm" features, which will activate a countdown for taking a selfie. You can activate this by following these steps: Open the Camera app, go to Settings, select Shooting Methods, and toggle on "Show Palm". Switch to the front-facing camera, show your palm to the camera, and the phone will detect it, triggering a countdown and capturing the photo/video. Alternative methods for hands-free control: In addition to the "Show palm" feature, the Galaxy S25 Ultra also supports taking photos with voice commands and using a paired Galaxy Watch. We hope this helps with you enjoying how you use your smartphone. ^DB at Samsung Support
2025-07-17
Gunnislake, Cornwall
CX
The battery of your S25 Ultra will give you a true all-day experience, and the instinctive user-face keeps everything easy to use at all times. The processor ensures that everything runs flawlessly, and the camera will capture all the moments of your life in incredible details. ^DB at Samsung Support
2025-07-09
Milton keynes
CX
We're thrilled to see that the S25 Ultra has earned five full stars and the top spot as best phone for you! This model is packed full of useful features that make your day easier. It's everything you could ever want and more! ^SK at Samsung Support
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