My Samsung washing machine is showing a UE code during a spin cycle. What can I do?

My Samsung washing machine is showing a UE code during a spin cycle

Your appliance will display a UE code when it has detected an unbalanced load and has stopped the spin for safety reasons. Make sure the appliance is on a flat, stable surface, then follow the steps outlined below.

Calibrate your washing machine

Some washing machines calibrate automatically when powered on. Others require manual calibration. Follow the instructions below to run a manual calibration.

First, empty the drum and make sure that there is nothing on top of the washing machine. Then, follow the steps below to recalibrate the weight sensors in your washing machine.

1 Power off, then power on the washing machine.
2 Hold down the Temp and Delay End + buttons for 3 seconds until a “CB” code appears on-screen.
Press the Temp and Delay End plus buttons to start a calibration cycle
3 Press Start/Pause to run the Calibration cycle.
Press the Start Pause button to run the calibration cycle
4 The drum will rotate clockwise and counter-clockwise for about 3 minutes.
5 When the cycle is complete, “0” appears on the display and the washing machine will turn off automatically. The washing machine is now ready for use.
Rebalance the load

With any washing machine, it is vital to ensure that the load is evenly balanced when using a spin cycle.  If your washing machine displays the code "UE", try redistributing the load by adding or removing items to ensure a more balanced load. Single large or heavy items such as bath mats or large towels are unlikely to spin on their own, so try adding two or three additional towels and then restart the spin cycle.

Please note: It is also important the check which cycle you are using and the weight limit for each cycle. Refer to the user manual for your washing machine to find out the maximum weight limit for each cycle or find out more about which wash cycle you should use on your washing machine.

Samsung Crystal Blue | How To: resolve spinning issues with your Samsung washing machine. Samsung Crystal Blue | How To: resolve spinning issues with your Samsung washing machine.
Run a drain cycle

If the door remains locked and the machine is displaying UE error, please run a drain program. You can run a drain program by selecting the spin cycle, then cycling the spin setting until it is on "no spin" (either the spin symbol with line or zero).

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