How to resolve a 4E or 4C error code on a washing machine

The 4E (4C) error code indicates that the washing machine has detected a problem with the water supply. The most common reason for this error is a blocked or kinked water supply hose. Try the below troubleshooting steps to resolve.

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1 Check the water hose

A problem with the water supply is usually the result of low water pressure or a low flow rate on the mains water supply to the machine. This means that the water feeding into the machine is not flowing with enough force. The water pressure must be between 0.5bar and 8bar.

1.       Fully power off your washing machine at the mains.

2.       Move the machine forward to give access to the water hoses.

3.      Check that there are no kinks or bends in the water hose connected to the machine.

2 Check the water supply

Check that the water tap connected to the washing machine is open to full.

3 Clean the water hose mesh filter

Clean the water hose mesh filter at least twice a year to prevent build up.

4 Clean the dispenser drawer

Occasionally, a 4C check code error message may be displayed if there is a blockage in the dispenser drawer. Follow the steps in our step-by-step guide to clean the detergent drawer.

Did this solve your problem?

If your machine is still displaying the 4E or 4C code, it may need a service.  If so, please contact Samsung Support.

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