How do I back up my data and factory data reset on my Samsung Galaxy Tab A?

Backup and Reset


Back up your data to Google servers. You can also reset your device to its factory defaults.

1. From a Home screen, tap Apps How do I back up my data and factory data reset on my Samsung Galaxy Tab A? > Settings How do I back up my data and factory data reset on my Samsung Galaxy Tab A? .

2. Scroll down and tap Backup and reset How do I back up my data and factory data reset on my Samsung Galaxy Tab A? for options:

How do I back up my data and factory data reset on my Samsung Galaxy Tab A?


Samsung account: Configure backup and restore options using a Samsung account.

    - Back up my data: Enable back up of your device log, messages, and more through your Samsung account.
    - Restore: Use your Samsung account to restore your backup data.


Google account: Configure backup and restore options using a Google account.

    - Backup account: Select a Google account to be used as your backup account.
    - Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to Google servers.
    - Automatic restore: Enable automatic restoration of settings from Google servers.


When enabled, backed-up settings are restored when you reinstall an application.

Factory Data Reset


Your device enables you to delete your personal information (the memory card is not affected). This ensures your data are removed before sending for replacement/repair, disposing of the device, or giving the device to a friend/family member to use.

Warning: This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.

1. From a Home screen, tap Apps How do I back up my data and factory data reset on my Samsung Galaxy Tab A? > Settings How do I back up my data and factory data reset on my Samsung Galaxy Tab A? .

2. Scroll down and touch Backup and reset How do I back up my data and factory data reset on my Samsung Galaxy Tab A? under the Personal tab.

How do I back up my data and factory data reset on my Samsung Galaxy Tab A?


3. Touch Factory data reset. Read the information provided and then touch Reset Device.

How do I back up my data and factory data reset on my Samsung Galaxy Tab A?


4. If you have a security lock enabled on the device, you will be prompted to enter the lock information before proceeding.Touch Erase Everything to delete all information and downloaded applications.

Note: The process may take a few minutes. You can reinstall any downloaded or purchased applications from Google Play Store.

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us | 9am to 9pm, 7 days a week.

Facebook Messenger

We are here to chat | 9am-9pm, 7 days a week.

Monday to Sunday | 8am to 10pm
SmartThings Monday to Friday | 9am-5:30pm

Email

We'll respond within 24 hours of your request.

Email Samsung Shop

For new and existing orders

Order Status & Tracking

Login to get an update on your Samsung Shop order

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Track my repair

Check the status of your repair with Samsung

Call

0330 726 7864General Support

Monday to Sunday | 8am to 10pm

B2B Support

Monday to Friday | 9am to 6pm

0330 726 7467Samsung Shop

For new and existing orders:
Monday to Sunday | 8am to 10pm

Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02).
Calls from landlines and mobiles are included in free call packages.
Call charges are subject to change and this information is provided as a reference only.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy.

* For any printer related enquiries please visit the HP website.

Need a repair?

Contact Us