How do I enable or disable mobile data?

Mobile data is the internet that you get from your mobile provider. While your phone will automatically switch to Wi-Fi if a network is available, you can manually control your mobile data use by enabling and disabling it. This can be done through your quick settings and your settings.

Through your quick settings

1 Swipe down from two points at the top of your screen, to access your quick settings
Swipe down on your hoe screen
2 Tap Mobile data to turn it on or off
Tap Mobile data

Through your settings

1 Swipe up on your home screen, to access your apps
Swipe up from your home screen
2 Tap Settings
Tap settings
3 Tap Connections
Tap connections
4 Tap Data usage
Tap Data usage
5 Tap the switch next to mobile data
Tap the switch next to mobile data

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

 

This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.

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