How do I set up the 4G connection on my Galaxy Watch 4G?

The Samsung Galaxy Watch 4G allows users to use a 4G connection without needing a smartphone nearby. Users can leave their phone at home and still stream music, take calls or messages, or get notifications while out and about.  

 

Compatible devicesClick to Expand

The Galaxy Watch 4G was launched with the EE network in November 2018. You will need a compatible Samsung device on the EE network to connect to the watch.

 

The below Samsung devices are compatible with the Samsung Galaxy Watch 4G:

 

Samsung A3 (2017)

Samsung A5 (2017)

Samsung A6 (2018)
Samsung J3 (2017)

Samsung J5 (2017)

Samsung J6 (2018)

Samsung Xcover 4

Samsung S7

Samsung S7 Edge

Samsung S8

Samsung S8+

Samsung S9

Samsung S9+

Samsung Note 8

Samsung Note 9

Samsung S10

Samsung S10e

Samsung S10+

Activating the 4G connection on your Galaxy Watch 4GClick to Expand

PLEASE NOTE: that you will need to keep your Galaxy Watch and phone close together until all the steps have been completed.

 

Before you begin:

  • Ensure your smartphone is compatible (see above)
  • Switch on Bluetooth on your smartphone (Go to Settings > Connections > Bluetooth)
  • Make sure that your smartphone is connected to Wi-Fi or to mobile data
  • Make sure your Galaxy Watch 4G is charged
1 Turn on your Galaxy Watch 4G by pressing and holding the lower side button until you see the Samsung logo
Samsung Wearable
2 Open the Samsung Wearable app on your phone

This can be found in the Samsung folder if it was pre-installed. If you can't find in the Samsung folder, you may need to tap Add apps before proceeding. Otherwise, you can download it from Galaxy Apps or from the Play Store.

Samsung Wearable
3 Tap Connect new wearable or Start the journey

Depending on your phone, a message may be displayed advising 'A new device has been detected' or 'Search the new Galaxy Watch. Tap Add now or Continue, then skip to step 6.

Samsung Wearable
4 Choose the Galaxy Watch you want to connect, you may need to scroll down for this
Samsung Wearable
5 Choose the Galaxy Watch again
Samsung Wearable
6 The phone and the Galaxy Watch will start to pair up

You will need to check that the passkey shown on your phone matches what's shown on the Galaxy Watch. 

If the numbers match, tap Connect on your phone and the tick icon on the Galaxy watch.

If the numbers do not match, tap Cancel on your phone and the cross icon on the Galaxy Watch.

Samsung Wearable
7 Your phone will then start setting up the connection between your phone and the Galaxy Watch
Samsung Wearable
8 You will now be asked to allow permissions on the app, and to agree to the Terms and Conditions. Once you have read these, tap Agree or Agree to all or Next.
Samsung Wearable
9 Follow the on-screen instructions, to complete the devices pairing

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

 

This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app

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