How do I run a picture test (self-diagnosis) on my TV?
Picture Test: Samsung 2014 TV
You will receive a message explaining that the Picture test will appear on the TV for 5 seconds.
A test picture or sound will appear on the screen with the option to select Yes or No.
Depending on your response, you will be taken through a series of troubleshooting steps to help you resolve the problem.
If you still cannot resolve the problem, or the test indicates an underlying problem, you may need to have your TV serviced.
Click here to find the service centre closest to you. Please include the results of the picture test in your communication with the service centre.