Bespoke AI Front-Load Washing Machine Series 6+ ecobubble™ 9KG
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Highlights
Features
- *AddWash™ door can be opened at any time when the drum temperature is below 50°C.
- *AddWash™ door can be opened at any time when the drum temperature is below 50°C.
The perfect dose
Auto Dose
Here’s a little wash day win for you – a washing machine that knows just the right amount of detergent for any load. No more over filling and wasting liquid, or under filling and ending up with stained clothes, Auto Dose takes care of it. Better still, the dispenser holds enough liquid for 16 loads – that’ll see you through for around 1 month of washing*. Result.
*Based on the average of 4 loads per week / 5kg load / normal soil level.
- *Available on Android and iOS. An internet connection is required. *Auto Cycle Link is only available when both the washing machine and tumbles dryer have AI Control and are Wi-Fi connected.
- *Available on Android and iOS. An internet connection is required. * Auto Cycle Link is only available when both the washing machine and tumbles dryer have AI Control and are Wi-Fi connected.
Fast washes for busy lives
Super Speed (59 mins)
Why spend an age waiting around for the washing to finish? The Super Speed cycle on your washing machine lets you whizz through a full 5kg load in just 59 minutes– perfect for busy lives. It uses our ecobubble™ innovation to clean clothes cooler, while the final superfast spin cycle rings out all the excess water cutting down on drying time too. So here’s to less time on the chores and more time doing what you want.
Clean machine, spotless clothes
Drum Clean +
Looking for the cleanest clothes? It all starts with a sparkling washing machine. Drum Clean+ keeps the inside of your washer hygienically clean with a combination of soaking, pulsating and high-speed spinning that removes 99.9% of odour-causing bacteria* from the drum and helps get rid of dirt from the door rubber seal, without using any detergents. And it even reminds you after 40 washes to run a cleaning cycle. The best news? Good maintenance will save you some money in the long run.
*Eliminates 99.9% of bacteria from the inside of the washing machine and removes dirt from the rubber gasket. Based on testing by Intertek of the Drum Clean+ cycle.
*Eliminates 99.9% of bacteria from the inside of the washing machine and removes dirt from the rubber gasket. Based on testing by Intertek of the Drum Clean+ cycle.
Clean drawer, cleaner clothes
StayClean Drawer
Keep your detergent flowing freely through your washing machine and get cleaner clothes with the StayClean Drawer. Targeted jets of water rinse away build-up in the drawer so you don’t have to. And because it keeps your washing machine in great shape, your clothes get thoroughly and hygienically cleaned every time.
Stain solver
Bubble Soak
Meal time mess or grass stains? Whether it's cotton, synthetics or baby clothes, add a 30-minute bubble soak to your wash. Then let our unique ecobubble™ technology go deep into the fabrics to loosen stubborn stains. You'll love how brilliant it gets your whites.
Peaceful laundry and peace of mind
Digital Inverter Technology
Happy laundry days. Here’s a quiet washing machine that’s built to last, has all the power you need, cuts down noise and still uses less energy than a typical washing machine – so it’s kinder on your wallet too. It’s all thanks to our Digital Inverter Technology ramping up the performance, not the noise. And the added bonus? The components and engineering are backed by a 10 year warranty, giving you peace of mind for years to come.
Specifications
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Washing Capacity
9.0 kg
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Energy Efficiency Class
A
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Bubble technology
Bubble technology
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Physical specification
600 x 850 x 550 mm
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Net Weight
67 kg
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Washing Capacity (kg)
9.0 kg
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Body colour
Inox
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Door
Carved Door (Black) + Silver Deco
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Panel Display
AI Control
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Energy Efficiency Class
A
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Energy Consumption (100 cycles)
49 kWh
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Water Consumption (cycle)
50 L
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Duration of the Eco 40-60 (H:MM)
3:48
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Spin Efficiency
B
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Noise Emission Class
A
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Noise Level (Spin)
72 dB
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AI Control
Yes
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QuickDrive
No
-
AddWash
Yes
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Aqua Hose
No
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Auto Dispense
Yes
-
Bubble Soak
Yes
-
Bubble technology
Yes
-
Child Lock
Yes
-
Delay End
Yes
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Drum Clean
No
-
Drum Clean+
Yes
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Drum type
2nd Diamond
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Intensive
Yes
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Language Setting
Yes
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Leakage Sensor
No
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Motor
DIT
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My Cycle
Yes
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Pre Wash
Yes
-
Quick Wash
Yes
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Smart Things
Yes
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Spin Speed
1400 rpm
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StayClean Drawer
Yes
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Steam
Yes
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Super Speed
Yes
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VRT
No
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Eco 40-60
Yes
-
AI Wash
No
-
Super Speed
Yes
-
15' Quick Wash
Yes
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Active Wear
Yes
-
Baby Care
Yes
-
Bedding
Yes
-
Cloudy Day
Yes
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Cotton
Yes
-
Colours
Yes
-
Delicates
Yes
-
Denim
Yes
-
Drain/Spin
Yes
-
Drum Clean
No
-
Drum Clean+
Yes
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Hygiene Steam
Yes
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Intense Cold
Yes
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Mixed Load
No
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Outdoor
Yes
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Rinse + Spin
Yes
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Shirts
Yes
-
Silent Wash
Yes
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Synthetics
Yes
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Towels
Yes
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Wool
Yes
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Net Dimension (WxHxD)
600 x 850 x 550 mm
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Net Weight
67 kg
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Gross Dimension (WxHxD)
670 x 890 x 660 mm
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Gross Weight
69 kg
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Full Depth Including Protruding Part
635 mm
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WiFi Embedded
Yes
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SmartThings App Support
Yes
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Security Update Period (At least 5 years from launch of product)
31 December 2025
Reviews
Bespoke AI Front-Load Washing Machine Series 6+ ecobubble™ 9KG
- This washing machine is praised for its excellent cleaning ability, quiet operation, and convenient features like the Add Wash door and smart app connectivity.
- Customers are generally satisfied with its efficiency, ease of use, and eco-friendly performance.
- While a few reported issues with the Auto Dose system and occasional clothing damage, the overall consensus is that this is an outstanding washing machine that delivers an exceptional laundry experience.
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
167 Reviews
2020-10-19
2022-11-11
Manchester, UK
Samsung Support
Thank you for taking the time to share your thoughts with us. We are sorry to read that you have had a bad experience due to the seal on your washing machine becoming damaged. Damage to the seal can be caused by a number of things, such as unintended objects within the drum, not using a laundry net for small items and items such as brassieres that have metal components to them. Therefore, the seal is not covered under the warranty. Although the repair is not covered, we will be happy to discuss the options available to you. To speak to our Home Appliance Specialists about a solution, please contact us directly via the following link: https://bit.ly/SamsungUKSupport. There you will find multiple contact methods and their individual opening hours. ^CR at Samsung Support
2022-07-08
Reading
Samsung Support
We're sorry to see that there has been an issue with the seal in your washing machine. We can understand that this is frustrating but our engineers always ensure to do a thorough inspection to find the cause and extent of the damage. Any accidental damage would be deemed out of warranty and would be a chargeable repair. We wouldn't want to lose a loyal fan, so rest assured they would do an excellent job of repairing it so that it's working as it should be! For further support and advice on this, get in touch with us. Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2025-04-22
CX
We're thrilled to see how much you are loving your Series 7 Washing Machine, Zara! The sleek design fits beautifully into your home, and the great array of wash options ensure that your laundry always gets the five-star treatment. The Add Wash door ensures that those pesky socks can never evade the washing machine, no matter how hard they try, and the spacious 9 KG capacity lets you cut down on laundry loads. Auto Dose makes putting on a wash easier than ever, as it measures out the perfect amount of detergent for each cycle. The Digital Inverter technology takes this appliance to a whole new level, by ensuring that it can operate incredibly quietly. Adding this machine to the SmartThings app allows you to control every aspect of the cycle remotely, including starting the wash and keeping up to date with its progress. This machine is all about convenience, and quickly makes you wonder how you ever lived without it! ^SK at Samsung Support
2023-06-07
London
Support
Thanks for sharing your feedback for your washing machine, Caro, and letting us know that you've been having some issues with the Auto-Dispenser and a loud vibrating noise. This isn't the experience we'd expect so would love to get this looked at and sorted for you as soon as possible, so you can continue to enjoy it. We recommend staying in touch with our Home Appliance specialists over the phone, who will provide all the information you need going forward, and can arrange for an engineer to visit and inspect it. Our contact number is 0333 000 0333. You can also find all our contact details and opening times here: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2023-10-28
Bedford/UK
CX
We're delighted to see you're enjoying your new AddWash™, Zeton! Forgotten washing is a thing of the past thanks to the incredible AddWash door, and the Auto Dose function means the perfect amount of detergent will be added to your load to give your clothes the best clean each time. It's wonderful to see you're also impressed by the quiet operation as well as the sleek look! We know this fantastic appliance will continue to amaze you! ^AP at Samsung Support
2025-02-09
Enniskillen, North Ireland
2020-10-19
2022-10-01
Ely Cambridgeshire
Samsung Support
Thank you for taking the time to share your feedback with us, Hannah. Although we are delighted to read that you are happy with the auto-dosing feature of this washing machine, we are sorry to read that the range of cycles suitable for your household is less than expected. When it comes to noise during the spin, we recommend you first ensure that your washing machine is perfectly level on a solid surface. If the washing machine is not level the spin will cause the washing to rock and cause the spin to be unstable, causing more noise. To level the washing machine, use the feet by spinning them around, increasing or reducing the height of the leg. If you continue to experience an issue with the noise of your machine, please do not hesitate to contact our Home Appliance Specialists directly, who can discuss this with you in more detail. You can find all our contact methods and their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2022-12-05
London
Samsung Support
This is not what we like to see Megan, and we can certainly understand your frustration with experiencing this same fault on two separate occasions so close after its initial purchase. We do design all of our products to provide a lengthy and reliable service, and do hope that this is the end of any issues you will have with your Series 6 AddWash and Auto Dose Washing Machine, and that it only provides you with all the levels of quality that you would have been expecting when you decided on buying it. If you would still like for a different resolution to be looked into then we do recommend keeping in touch with our Customer Support team, so one can continue to be looked into for you, as we assure you that we do value you as a customer, and would not want to give any cause for you to consider avoiding any of our products in the future. ^DB at Samsung Support
2021-04-03
uk
2020-10-17
2021-12-12
Glasgow
2024-03-05
Gatwick
Samsung UK Reviews Team
We are disheartened to read that you are not happy with your Series 7 Washing Machine because you have noticed water coming out of the appliance, Dass. We appreciate that this situation is not ideal, and that you have tried to reach out to our Support Teams for help. Please follow this link, kindly shared by our colleagues abroad, where you will find a useful guide on how to identify any leakage from your appliance and fix it immediately: https://spr.ly/6423XmILd If you need further support, please don't hesitate to get in touch with us again, and our Home Appliances experts will be ready to offer you full assistance with getting your appliance back to its fully working condition. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/6424XmILe ^CL at Samsung Support
2020-10-26
2022-12-09
Carlisle
Samsung Support
Thank you for sharing with us how much you are enjoying your new washing machine, Glenny! With such user-friendly controls, quiet cycle options and additional features such as AssWash and Auto-Dosing, it's easy to see why! ^CR at Samsung Support
2020-10-21
2021-10-31
Lancashire
2024-06-21
Huddersfield
2023-07-02
Northampton
2024-06-24
Devon
Samsung UK Reviews Team
Thank you very much for your five-star review, Rob! It is an absolute pleasure to see how much you love your new washing machine! With a gorgeous, modern design, intuitive controls, auto-dosing detergent and a plethora of wonderful features, what's not to love! ^CR at Samsung Support
2022-11-11
London
Samsung Support
Thank you for taking the time to share your feedback with us. We are sorry to read that you are unhappy with your new washing machine due to the warranty terms and conditions. We are also sorry to read that you are having trouble getting an engineer out to visit. Please give our Home Appliance Specialists a call so we can ensure this is resolved as quickly as possible. Should you need them again, you can find our contact details and their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2024-01-13
Aviemore, Scotland
CX
We are sorry to see that your Series 7 AddWash Washing Machine is not washing as effectively as you expected, Mags. We would love for you to be able to fully enjoy the incredible washing features and programmes of your new appliance even more to have spotless and freshly clean laundry every day of the year. For this, we would like to share with you this link where you will find an official Samsung YouTube video with a series of steps you can take to ensure you always have the best washing results: https://bit.ly/47xTPsL If you need more support with getting the best experience out of your washing machine, please don't hesitate to contact our Home Appliances experts who will be ready to help. You can reach them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-10-08
London
CX
We're pleased to read that you enjoy the Series 7 Washing Machine overall, however, we certainly wouldn't expect you to experience wet laundry to this extent or detergent residue following the Delicates cycle. We would recommend cleaning the debris drain filter, as a build up in here can cause the machine to be unable to drain properly. Here is a handy step-by-step guide on how to complete this process: https://spr.ly/6428qOuwA If the issue persists, please reach out to our Support Teams, who will be happy to help resolve this for you. You can find their contact details and operating hours here: https://spr.ly/6429qOuw7 You have a brilliant appliance, and we're certain that with our help, it will be the highlight of laundry day. ^SK at Samsung Support
2023-04-10
Manchester
Samsung Support
Thank you for taking the time to share your feedback with us, Nissa. We are very sorry to read that you are having an issue with your washing machine. Our standard warranty for washing machines is 24 months, however, if you were eligible at the time of purchase and registered for it, we do indeed off a 5-year warranty. Without knowing the full details we are unable to comment on why you are having trouble claiming your warranty, however, we are keen to discuss this with you in more detail and ensure you get a solution as quickly as possible and are not left without a working appliance. Please contact our Home Appliance Specialists directly, you can find all our contact details and opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2023-10-19
Ireland
CX
We are very sorry to read that the rubber seal of your washing machine detached which resulted in one of your clothes getting damaged, Anna. We also appreciate that you have contacted our Support Teams to receive assistance with this, who confirmed that the repair to fix the appliance would be chargeable. All Samsung new washing machines come with a standard 24-month warranty, which covers only manufacturing faults, with any damage or wear and tear on the seal not being covered. While we appreciate that this situation is not ideal, we strongly recommend proceeding with having your appliance repaired, so you can continue making the most of its washing features and smartness. Please don't hesitate to contact our colleagues again who will be ready to answer all your questions and offer full support with this. For future reference, you can contact our Home Appliances specialists at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-02-28
2025-02-14
Belfast
2024-06-13
Berkshire
Samsung UK Reviews Team
Congratulations on your new and impressive Series 7 Add Wash™ Washing Machine, Tshan! As you mentioned, not only does this fantastic appliance come with a massive 9kg capacity, which allows you to wash larger loads to save time and money; but its ecobubble technology and Add Wash door are truly impressive, making your experience with this product even easier while also giving you the best washing results. The Series 7 has already become a prestigious addition to your home with its wonderful design and excellent operation! ^CL at Samsung Support
2025-06-18
CX
We regret seeing that you have had this issue with your Series7 Smart Washing Machine, so if you have not done so already then we'd recommend speaking to our Customer Support team so that they can look into this with you, and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support
2024-07-15
Somerset
Samsung UK Reviews Team
Thank you so much for your four-star review! We are over the moon to see how pleased you are with your new washing machine. We know you are going to be blown away by the incredible performance for many years to come! ^CR at Samsung Support
2024-05-12
East midland
Samsung UK Reviews Team
We're pleased to see that you're finding your Series 7 washing machine is simple to use, and enjoying the tune that announces the end of a cycle, so thank you for your feedback. ^DB at Samsung Support
2025-07-03
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support
2024-06-29
London
Samsung UK Reviews Team
It's fantastic to see that your Series 7 AddWash washing machine has had such a positive effect on you already, and is helping to make your laundry days feel less of a chore. The compact design means it will easily fit into any sized kitchen, although this slender design doesn't mean you'll be able to load less into it, as the 9kg drum still ensures that it can help clear your laundry basket quicker. The ecobubble feature starts the deep cleaning process right from the very start of the cycle, and the Hygiene Steam feature helps get rid of stubborn bacteria. No matter which cycle is running it will always remain whisper quiet, and once you've connected it to the SmartThings app you'll always be able to find the perfect program for any wash type. We're glad that you're loving it, and appreciate the recommendation. ^DB at Samsung Support
2024-10-06
CX
Thank you for taking the time to share with us this review about your experience with the Series 7 Add Wash™ Washing Machine, Greg. We are disheartened to read that, after you used it a few times, you noticed your clothes didn't smell as nice as expected, with some also showing signs of damage. It is also our understanding that you noticed stains are not removed after a wash and that the Auto Dose dispenser is also not working. We strongly recommend getting in touch with our Home Appliances specialists, who will be able to look into the issues you mentioned in more detail and, if needed, proceed with the next steps to have the washing machine checked by one of our engineers. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/6421qySqJ ^CL at Samsung Support
2022-05-21
Cambridge
2020-10-25
2022-07-27
Lancashire
Samsung Support
Thank you for taking the time to share your feedback with us, Mandy! We are sorry to read that you are unhappy due to the damage caused to your washing machine. Unfortunately, physical damage caused by user error is not covered by the warranty. It is paramount that objects other than washable items are not put into the washing machine, as it is likely to cause damage. Although the repair is not covered by our warranty, we are still happy to discuss the repair options with you. Please contact our Home Appliance Team directly for more information. Our contact information and opening times can be found here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2023-10-20
CX
Thank you for taking the time to share with us this stellar review about your happy experience with your new and amazing Series 7 Washing Machine, Adrian! As you mentioned, this fantastic appliance is packed with the latest and greatest washing features, such as Hygiene Steam and ecobubble, to make sure you get the greatest results at every wash. Not only that, but this washing machine is also very quiet and efficient thanks to the innovative Digital Inverter Technology, and incredibly smart with its Smart Control+ and full SmartThings support, which makes its use easy and fully personalised. Doing the laundry has never been easier, smarter and more pleasant thanks to your incredible Samsung washing machine! ^CL at Samsung Support
2022-01-27
Leeds
2024-07-09
Samsung UK Reviews Team
Thanks for the five stars! Although your new Samsung Washing Machine has been a bit of a learning curve, we are over the moon to see how pleased you are with the eco-friendly performance and powerful, fresh cleaning power! This magnificent machine will outdoor your prior model, and serve you well for many years to come! ^CR at Samsung Support
2021-01-01
Oxford, UK
2024-06-24
Samsung UK Reviews Team
Thank you for your glowing review! We're thrilled to hear you've already been dazzled by the incredible capabilities of our AddWash Washing Machine only two loads in, with the Auto Dosing feature ensuring your clothes always receive the perfect amount of softener to make them smell and feel great! Plus, the powerful spinning performance helps cut down on drying time! ^AP at Samsung Support
2020-11-17
Hertfordshire
2024-08-14
Midlothian
CS
While we do regret seeing that you had this issue with the drum of your Series 7 AddWash washing machine, Alistair, we can confirm that there is no known fault with this model. If you have not done so already then we recommend speaking to our Customer Support team so that they can go through all available solutions with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6424lrpvi ^DB at Samsung Support
2023-09-04
CX
Thank you for the four stars! We are pleased to see that you are pleased with your TV. We know it will serve you well for many years to come! ^CR at Samsung Support
2021-10-03
Edinburgh
2022-12-30
Mancheater
Samsung Support
We're sorry to see that you've not had the best experience with your washing machine, Mim. This is certainly not the experience we'd expect, and we'd love to get this sorted as soon as possible so you can continue to enjoy it. Please get back in touch with our Customer Support Team, who will be able to get this sorted for you. Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2023-10-25
Glasgow
CX
Thank you for taking the time to share with us this in-depth review about your happy experience with your amazing Series 7 Washing Machine, Adoc! We are very glad to read that you are a big fan of the incredibly useful AddWash door which allows you to add any missing clothes and detergents to your washing, even when the cycle has already started. It's also great to see that you are finding the Auto Dose feature very handy as well, which intelligently chooses the right amount of detergent depending on the weight of your laundry, to reduce waste and give your clothes the perfect dosage for the best cleaning results. Finally, as you mentioned, this washing machine also features a friendly smart display, lots of useful washing cycles as well as a fully smart operation and SmartThings support, making it a perfect addition to your happy Samsung Ecosystem! ^CL at Samsung Support
2024-09-17
HOLYWOOD
2024-11-12
Grimsby Lincs
CX
Best choice ever switching to Samsung for your washing machine, Marty! You have also done it in great style and smartness with the amazing Series 7! It makes us very happy to read that one of your family members recommended this model, as they have been enjoying the excellent quality and efficiency of a Samsung Washer for the past 8 years. We are also glad that you find it very quiet, and that you are impressed by its great value, extended 5-year warranty, as well as its Wi-Fi and SmartThings support. You can always count on Samsung to enjoy the most reliable, powerful and smart products in the Galaxy! ^CL at Samsung Support
2023-10-13
Port Talbot, South Wales
CX
Thank you for taking the time to share with us this fantastic review about your happy experience with your new Series 7 Washing Machine! We are glad to see that you love how easy this machine is to operate with its smart and friendly panel. Not only that, but it's great that you are finding it very quiet as it works to wash your laundry thoroughly and hygienically with minimal effort and with the greatest results. As you mentioned, this appliance also comes with very useful features such as Auto Dose, Super Speed and Hygiene Steam, as well as a huge range of cycles that perfectly suit each garment you need to wash. Washing clothes has never been easier and smarter thanks to your new appliance that is packed with the latest and greatest Samsung technology! ^CL at Samsung Support
2023-12-30
CX
Thank you for your fantastic feedback, Lavinia! We're over the moon to see you're impressed by the stunning design of your new AddWash™ Washing Machine, as well as the incredible cleaning capabilities. The Auto Dose function certainly adds ease to your laundry routine and promises a perfect wash each time by giving your laundry the perfect amount of detergent. The AddWash door is an excellent way to add missed laundry items into loads, but it's also a great way to give more delicate garments a rinse towards the end of the cycle! This versatile and useful feature adds convenience and function to your laundry routine and we're sure you'll be wowed by it when the time comes to put it into use! ^AP at Samsung Support
2025-08-03
Milton Keynes
CX
Thank you for taking the time to review the Bespoke Series 6+ Washing Machine. We pride ourselves on creating appliances that exceed our customers expectations, and we're disheartened to see this has not been the case for you on this occasion. We'd love to look into the drawer issue you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2023-07-31
Hampshire
Samsung Support
Thank you for the five-star feedback, Rob! We are very pleased to read how impressed you are with the load capacity and eco-friendliness of your new washing machine! It will serve you well for many years! ^CR at Samsung Support
2021-11-17
Gloucestershire
2024-08-04
North West
CX
Thank you for your detailed review and for sharing your experience with the AddWash Washing Machine. We're sorry to hear that the machine has not met your expectations and understand your frustration. Your feedback is invaluable to us, and we apologise for any inconvenience caused by the limitations you’ve encountered, such as the inability to use the rinse hold feature with the delay timer, and the restrictions on the steam function. We understand how important these features are for optimising your laundry routine. We're also sorry to hear about your dissatisfaction with the auto-dose functionality and the machine's spinning capabilities. We have an in-depth guide to the auto-dispense feature here on our US website to help you get the most out of it: https://spr.ly/6427YXv0c As for the spin cycle, if a load unbalance is sensed during the start of a spin cycle or during a rinse cycle, the machine will attempt to automatically reposition the load by rotating slowly in both directions. The auto-redistribution will happen multiple times depending on the cycle chosen and can extend the overall time by 30 minutes for particularly uneven loads. If the washing machine decides the load is within safe limits and can be spun but at a slower speed, it will automatically adjust the final spin speed and complete. This is why the result can vary between loads and cycles. We understand the recommended weight for loads hasn't met your expectations and that you've felt your cycle choice has been limited. The recommended loads are provided to ensure the most effective clean and spin is provided, and to help keep your washing machine drum in optimum condition by not overloading the machine. We recommend taking a look at this guide on our website that provides guidance on laundry load weights: https://spr.ly/6428YXv0Y Regarding the specific issues you've mentioned, we are committed to providing support and solutions. Please reach out to the experts in our Home Appliance Team, who will further investigate the problems you have encountered and work to ensure you're able to fully enjoy your appliance. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6429YXv0l We appreciate your patience and thank you for taking the time to provide such comprehensive feedback. ^AP at Samsung Support
2024-04-18
Blackburn
Samsung UK Reviews Team
Thank you very much for letting us know why you love your new washing machine, Hashim! It is a pleasure to know you are enjoying the incredible efficiency and powerful yet gentle and quiet cleaning power! It will serve you well for many years to come! ^CR at Samsung Support
2022-02-10
2023-10-10
Maidstone
CX
We're delighted to read how much your family loves the Auto-Dose feature and quiet, easy operation of your new washing machine! Plus, with live notifications, you can be sure the washing won't sit damp ever again! Thanks for the five stars, Rach! ^CR at Samsung Support
2021-11-09
Worksop
2025-02-27
2021-07-11
2022-12-03
London
Samsung Support
This is not what we like to see, so we would like to assist you with getting all of the best out of your new Series 6 AddWash and Auto Dose Washing Machine. We'd recommend speaking to our Customer Support team who will be happy to help you with the connection, and also how to disable the tune that plays at the end of every cycle if this is your preference. You can find details on all of the different ways to contact them, plus their opening times, by following this link: https://bit.ly/SamsungUKSupport ^DB at Samsung Support
2023-11-09
Swindon
CX
It's great to see that your previous model provided you with an excellent service, and gave you a high level of confidence in our brand. We're certain that your new Series 7 washing machine will boost your fondness for our washers to ever great heights, Kathryn, thanks to all the intelligent new ways that it can help you clear any type of laundry pile with whisper quiet cycles. ^DB at Samsung Support
2021-11-08
Sutton Coldfield
2023-05-26
Cumbria
Samsung Support
Thank you for taking the time to share with us this review about your experience with the Series 6 Washing Machine. We are delighted to see that you are happy with the washing results of this appliance overall, so you can have freshly and hygienically clean clothes every day. Nevertheless, we also understand that you are not finding the Auto Dose feature very useful, and that the washing machine vibrates while spinning. We would love for you to be able to make the most of the incredible smartness of this washing machine, and we are ready to help. Although you can add more conditioner to your washing manually by using the AddWash door, this washing machine automatically recognises the right amount of conditioner needed depending on the cycle used, the weight of your laundry, the type of clothes washed and the temperature. This smart automation doesn't only avoid over filling and wasting liquid, but also under filling to avoid stains while maximising efficiency and washing results. You can find more information on how to make the most of this feature on pages 34 and 35 of the User Manual: https://bit.ly/SamsungUK-WW90T684DLNS1-UserManual We also recommend following this link where you will find a comprehensive guide on how to reduce the vibration of your appliance with every cycle: https://bit.ly/WhatToDoIfYourWashingMachineIsVibratingExcessively If you need further support, please don't hesitate to contact our Support Teams who will be more than happy help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2021-11-03
London
2021-07-21
Manchester
2024-05-04
South coast
2023-07-25
Samsung Support
Thank you for the awesome review, Oscar! It's fab to read how much you are enjoying your new AddWash Washing Machine, especially thanks to its easy-to-use customisable cycle options! ^CR at Samsung Support
2025-04-02
2023-09-15
Bristol
CX
We are very glad to see that you think the Series 7 Washing Machine is a great appliance, Tim! As you mentioned, this masterpiece of technology isn't just perfectly built to give you the best washing experience ever; but it also comes with great features such as Auto Dose, which make it incredibly efficient in the long term. The lovely tune at the end of each cycle will also let you when your washing is ready, for an even smarter and easier experience! ^CL at Samsung Support
2024-06-12
Samsung UK Reviews Team
Thank you for sharing your fantastic experience with our AddWash™ Washing Machine, Rob! We're thrilled to see you've been wowed by the energy efficiency, quiet operation and thorough washing and spinning capabilities! The AddWash door is certainly a handy feature, and we're pleased to read it's meant that stray socks are a thing of the past in your home! We appreciate your feedback regarding the tunes. The end of cycle melody can be switched off, you can find the steps to do this here on Page 46 of the user manual: https://spr.ly/64235WgIl Once again, we appreciate your stellar review! ^AP at Samsung Support
2024-03-06
Harlow
Samsung UK Reviews Team
Thank you for taking the time to share with us this brilliant review about your new and amazing Series 7 Add Wash™ Washing Machine! As you mentioned, this brilliant appliance won't just wash every single load quietly and efficiently thanks to its innovative Digital Inverter Technology; but it also comes with brilliant features which give you a full premium experience. Among its advantageous functions and settings, Auto Dose is certainly one of the most useful, with the appliance recognising the right amount of detergent for any load automatically. In addition to this, the Series 7 is also extremely easy to set up and use, and it comes with the Add Wash door that lets you add any missed piece of clothing, even when the cycle has already started. This washing machine will make doing laundry a pleasant and happy moment in your day. ^CL at Samsung Support
2021-10-17
Bristol UK
2025-01-08
CX
It's great to see that you are enjoying the stylish Series 7 Washing Machine, especially the Auto Dose detergent dispenser, which makes putting on a wash as easy as possible! Cycles can vary in time, but always run only as much time as needed to ensure that your laundry is perfectly clean. As for noise, we certainly wouldn't expect you to experience excessive rattling noises. Please check out the guidance on the following link, under 'Rattling': https://www.samsung.com/uk/support/home-appliances/why-is-my-washing-machine-making-noises-and-how-to-fix/ If this issue persists, not to worry, our Support Teams are on hand to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2024-02-18
South Yorkshire
CX
Your Series 7 washing machine will certainly do everything that you'd expect from a washer, and a whole-lot more. The handy Add Wash door will ensure that no items have to miss out on a cycle, so everything gets cleaned when it needs to. The five-year warranty is our way of demonstrating our faith in it, and we're glad that you're finding this to be reassuring. ^DB at Samsung Support
2021-04-06
2025-01-29
West Yorkshire
2022-01-13
Nottingham
2024-11-20
CX
Great to see that you are having a positive experience with your Series 7 Smart Washing Machine, but we're sorry that the noise is scaring your dog. It isn't possible to mute the machine entirely we're afraid, only the alarm sound, which you have already turned off. Thank you for taking the time to share this review, we will take your feedback on board for the future, to inform the continuous improvement of our appliances. ^SK at Samsung Support
2024-08-14
Edinburgh
CX
We are sorry to read that, although you had a good experience with your Series 7 Washing Machine for 3 years, you are not satisfied with it now because it needs to be repaired out of warranty, Kris. While we appreciate that this situation is not ideal, we still recommend proceeding with having your unit fixed by our engineers, so you can continue making the most of the excellent washing performance and efficiency of this appliance for many more years to come. Please don't hesitate to speak to our colleagues again, who will be ready to assist you further with getting your product back to its working condition. For future reference, you can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6420lVx6E ^CL at Samsung Support
2024-06-29
Samsung UK Reviews Team
We are pleased to read that you are enjoying using your amazing Series 7 Washing Machine! As you mentioned, not only is this appliance incredibly quiet, even when spinning; but it also makes a short and lovely tune at the end of each cycle, which gently lets you know when your laundry is ready. The Series 7 will make a positive difference every day. ^CL at Samsung Support
2025-02-02
London
2023-12-22
Abingdon
CX
We've designed your Series 7 washing machine to be efficient and economic, Oana, and this includes its ability to calculate the exact amount of detergent required for any cycle. The SmartThings app will also make recommendations based on the wash load, for even greater efficiency. It will help keep any sized household in fresh clothing. ^DB at Samsung Support
2024-06-09
Cheltenham
Samsung UK Reviews Team
Thank you for taking the time to write a review for your new AddWash Washing Machine! The sleek design fits perfect in any modern kitchen, plus, with a five-year extended warranty, you have peace of mind for the future! ^CR at Samsung Support
2024-11-12
London
CX
Thank you for leaving such a glowing review of the stylish Series 7 Washing Machine! This efficient model benefits from the user-friendly settings in combination with the SmartThings app, which allows you to control every aspect of the cycle from your phone. With a 9KG capacity, you will be able to get more laundry done quicker, while the Digital Inverter ensures that even the heaviest of cycles are carried out quietly. This appliance will make your laundry days a breeze for years to come! ^SK at Samsung Support
2022-09-15
London, UK
2024-07-14
Samsung UK Reviews Team
We are pleased to read that you have been enjoying the incredible washing technology, features and top-quality of your amazing Series 7 AddWash™ and Auto Dose Washing Machine. We also appreciate that you didn't find the instructions in the box, and please don't hesitate to find all the relevant information about how to make the most of your appliance here: https://spr.ly/6420ijC3Q From our end, we will also take your feedback on board, so we can make the documentation that comes with our appliances more informative and comprehensive. ^CL at Samsung Support
2025-02-10
2021-06-21
Bolton
2025-02-06
2021-12-15
Manchester uk
2025-04-16
2023-04-18
Rawtenstall, Rossendale BB4, UK
2024-07-03
Samsung UK Reviews Team
Thank you for sharing with us this stellar review about your amazing Series 7 Washing Machine, LJ! As you mentioned, not only does this fantastic appliance come with a fantastic range of programmes and cycles, perfectly tailored to your daily needs; but it is also very smart, because you can connect it to your phone through SmartThings, to enrich your Samsung Ecosystem while also monitoring the energy consumption. The Series 7 will make doing laundry easier and smarter than ever! ^CL at Samsung Support
2024-01-15
Hounslow
CX
We're thrilled to see you're enjoying the modern and sleek design of your new AddWash Washing Machine, Miles, thank you for the five stars! This fantastic appliance boasts a plethora of wash settings to give your laundry the perfect clean every time, and we know you'll be blown away by it once you've completed your first cycle! ^AP at Samsung Support
2023-10-09
Leicester
CX
We’re delighted to see you’re enjoying your new Add Wash™, thank you for the five stars! Doing your laundry has never been more serene, giving you the assurance that the washing machine's noise won't be a disturbance as you go about your day. We believe daily chores should be delightful, as well as efficient and easy, so we’re happy to hear our washing machine tune has struck the right chord! ^AP at Samsung Support
2024-06-06
Oakham
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Solutions & Tips
*AddWash™ door can be opened at any time when the drum temperature is below 50°C.
**Redemption within 90 days
***Requires SmartThings App available on Android and iOS devices. An internet connection is required.