Bespoke AI Front-Load Washing Machine Series 6+ ecobubble™ 9KG

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Dimensions

  • Width

    600 mm

  • Height

    850 mm

  • Depth

    550 mm

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Bespoke AI Front-Load Washing Machine Series 6+ ecobubble™ 9KG
Graphite 9 kg

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Highlights

Smart Control +

Smart Control +

Hygiene Steam

Hygiene Steam

Wash in 59 minutes

Super Speed (59 mins)

5-year warranty on parts & labour available on this appliance

5-year warranty on parts & labour available on this appliance

10-year warranty on the motor

10-year warranty on the motor

Eco Bundle Product

Eco Bundle Product

Features

Lovely bubbly

ecobubble™

ecobubble™ technology is one of our brilliantly useful features designed to make laundry less of a chore. Mixing air, water and detergent, it cleverly creates bubbles that wash your clothes at cooler temperatures, helping you to bring down your energy bills.

Powerful bubbles Powerful bubbles
Powerful bubbles Powerful bubbles

Add to the wash, during the wash

AddWash™

How frustrating is it when you put the washing machine on and discover a stray sock on the stairs? Not anymore. The AddWash™ door lets you quickly drop in anything extra during the wash* – from missed clothes to the forgotten softener to the delicate blouse that only needs a rinse.

Add to the wash, during the wash

AddWash™

How frustrating is it when you put the washing machine on and discover a stray sock on the stairs? Not anymore. The AddWash™ door lets you quickly drop in anything extra during the wash* – from missed clothes to the forgotten softener to the delicate blouse that only needs a rinse.

  • *AddWash™ door can be opened at any time when the drum temperature is below 50°C.
  • *AddWash™ door can be opened at any time when the drum temperature is below 50°C.

The perfect dose

Auto Dose

Here’s a little wash day win for you – a washing machine that knows just the right amount of detergent for any load. No more over filling and wasting liquid, or under filling and ending up with stained clothes, Auto Dose takes care of it. Better still, the dispenser holds enough liquid for 16 loads – that’ll see you through for around 1 month of washing*. Result.

*Based on the average of 4 loads per week / 5kg load / normal soil level.

Loads Smarter

Smart Control +

Washing just got smarter. With an easy-to-use control panel, this Samsung smart washing machine remembers your family’s laundry habits and suggests your favourite cycles first. From whites to bed-change days, track every cycle’s progress on the simply designed display. Then when the washing’s done, you’ll get a notification on your phone with the SmartThings app*. Want to make things even simpler? Use the app* to schedule your washes and get guides to find the perfect setting.

Loads Smarter

Smart Control +

Washing just got smarter. With an easy-to-use control panel, this Samsung smart washing machine remembers your family’s laundry habits and suggests your favourite cycles first. From whites to bed-change days, track every cycle’s progress on the simply designed display. Then when the washing’s done, you’ll get a notification on your phone with the SmartThings app*. Want to make things even simpler? Use the app* to schedule your washes and get guides to find the perfect setting.

  • *Available on Android and iOS. An internet connection is required. *Auto Cycle Link is only available when both the washing machine and tumbles dryer have AI Control and are Wi-Fi connected.
  • *Available on Android and iOS. An internet connection is required. * Auto Cycle Link is only available when both the washing machine and tumbles dryer have AI Control and are Wi-Fi connected.

Fast washes for busy lives

Super Speed (59 mins)

Why spend an age waiting around for the washing to finish? The Super Speed cycle on your washing machine lets you whizz through a full 5kg load in just 59 minutes– perfect for busy lives. It uses our ecobubble™ innovation to clean clothes cooler, while the final superfast spin cycle rings out all the excess water cutting down on drying time too. So here’s to less time on the chores and more time doing what you want.

Go cleaner with the power of steam

Hygiene Steam

When it comes to deep-down cleaning, not all washing machines are up to the job. So it’s good to know that Hygiene Steam on your Samsung washing machine banishes the things you can see and those you can’t – bacteria, pollen, dust mites and more. The steam is released upwards to make sure every last item gets a deep and even clean. The results? 99.9% of bacteria are obliterated and allergens inactivated*. No pre-soaking, no hassle, no worries.

Hygienic cleaning Hygienic cleaning
Hygienic cleaning Hygienic cleaning

*Testing done by Intertek on Staphylococcus aureus and Escherichia coli and Dermatophagoides farinae Hughes, on 100% cotton, 3kg load, with standard powder detergent. Individual results may vary.

Clean machine, spotless clothes

Drum Clean +

Looking for the cleanest clothes? It all starts with a sparkling washing machine. Drum Clean+ keeps the inside of your washer hygienically clean with a combination of soaking, pulsating and high-speed spinning that removes 99.9% of odour-causing bacteria* from the drum and helps get rid of dirt from the door rubber seal, without using any detergents. And it even reminds you after 40 washes to run a cleaning cycle. The best news? Good maintenance will save you some money in the long run.

*Eliminates 99.9% of bacteria from the inside of the washing machine and removes dirt from the rubber gasket. Based on testing by Intertek of the Drum Clean+ cycle.

*Eliminates 99.9% of bacteria from the inside of the washing machine and removes dirt from the rubber gasket. Based on testing by Intertek of the Drum Clean+ cycle.

Clean drawer, cleaner clothes

StayClean Drawer

Keep your detergent flowing freely through your washing machine and get cleaner clothes with the StayClean Drawer. Targeted jets of water rinse away build-up in the drawer so you don’t have to. And because it keeps your washing machine in great shape, your clothes get thoroughly and hygienically cleaned every time.

Stain solver

Bubble Soak

Meal time mess or grass stains? Whether it's cotton, synthetics or baby clothes, add a 30-minute bubble soak to your wash. Then let our unique ecobubble™ technology go deep into the fabrics to loosen stubborn stains. You'll love how brilliant it gets your whites.

Peaceful laundry and peace of mind

Digital Inverter Technology

Happy laundry days. Here’s a quiet washing machine that’s built to last, has all the power you need, cuts down noise and still uses less energy than a typical washing machine – so it’s kinder on your wallet too. It’s all thanks to our Digital Inverter Technology ramping up the performance, not the noise. And the added bonus? The components and engineering are backed by a 10 year warranty, giving you peace of mind for years to come.

Specifications

  • Washing Capacity

    9.0 kg

  • Energy Efficiency Class

    A

  • Bubble technology

    Bubble technology

  • Physical specification

    600 x 850 x 550 mm

  • Net Weight

    67 kg

  • Washing Capacity (kg)

    9.0 kg

  • Body colour

    Inox

  • Door

    Carved Door (Black) + Silver Deco

  • Panel Display

    AI Control

  • Energy Efficiency Class

    A

  • Energy Consumption (100 cycles)

    49 kWh

  • Water Consumption (cycle)

    50 L

  • Duration of the Eco 40-60 (H:MM)

    3:48

  • Spin Efficiency

    B

  • Noise Emission Class

    A

  • Noise Level (Spin)

    72 dB

  • AI Control

    Yes

  • QuickDrive

    No

  • AddWash

    Yes

  • Aqua Hose

    No

  • Auto Dispense

    Yes

  • Bubble Soak

    Yes

  • Bubble technology

    Yes

  • Child Lock

    Yes

  • Delay End

    Yes

  • Drum Clean

    No

  • Drum Clean+

    Yes

  • Drum type

    2nd Diamond

  • Intensive

    Yes

  • Language Setting

    Yes

  • Leakage Sensor

    No

  • Motor

    DIT

  • My Cycle

    Yes

  • Pre Wash

    Yes

  • Quick Wash

    Yes

  • Smart Things

    Yes

  • Spin Speed

    1400 rpm

  • StayClean Drawer

    Yes

  • Steam

    Yes

  • Super Speed

    Yes

  • VRT

    No

  • Eco 40-60

    Yes

  • AI Wash

    No

  • Super Speed

    Yes

  • 15' Quick Wash

    Yes

  • Active Wear

    Yes

  • Baby Care

    Yes

  • Bedding

    Yes

  • Cloudy Day

    Yes

  • Cotton

    Yes

  • Colours

    Yes

  • Delicates

    Yes

  • Denim

    Yes

  • Drain/Spin

    Yes

  • Drum Clean

    No

  • Drum Clean+

    Yes

  • Hygiene Steam

    Yes

  • Intense Cold

    Yes

  • Mixed Load

    No

  • Outdoor

    Yes

  • Rinse + Spin

    Yes

  • Shirts

    Yes

  • Silent Wash

    Yes

  • Synthetics

    Yes

  • Towels

    Yes

  • Wool

    Yes

  • Net Dimension (WxHxD)

    600 x 850 x 550 mm

  • Net Weight

    67 kg

  • Gross Dimension (WxHxD)

    670 x 890 x 660 mm

  • Gross Weight

    69 kg

  • Full Depth Including Protruding Part

    635 mm

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

  • Security Update Period (At least 5 years from launch of product)

    31 December 2025

Reviews

Bespoke AI Front-Load Washing Machine Series 6+ ecobubble™ 9KG

4.5

Recommended by 89% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5.0 80%
4.0 8%
3.0 3%
2.0 2%
1.0 7%
Features 4.7
Performance 4.5
Design 4.6
Value 4.3
Noise 4.5
Ease of Use 4.5
AI review summary
  • This washing machine is praised for its excellent cleaning ability, quiet operation, and convenient features like the Add Wash door and smart app connectivity.
  • Customers are generally satisfied with its efficiency, ease of use, and eco-friendly performance.
  • While a few reported issues with the Auto Dose system and occasional clothing damage, the overall consensus is that this is an outstanding washing machine that delivers an exceptional laundry experience.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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238 Reviews

Starsandthunder
5 (9,999)

2020-10-19

5 (9,999)
I received this washing machine from Samsung for product testing purposes. This machine replaced an old Hotpoint one that I had for the past 10 years. I am extremely impressed with my new Samsung washing machine! Here's what I like about it: - Add Wash lets me pause the cycle and a small hatch door on the front of the machine can be opened to put in that item that I forgot to put in with the main load. - Auto Dose is not only saving me money by using less detergent and fabric softener, but it makes my washing experience easier because I do no have to think about these each time I wash. There are 2 separate containers in the detergent draw which I have filled up with fabric softener and detergent and the machine prompts me when each are getting low. - There are many different settings / cycles to choose from, such as cottons, dedicates, towels, bedding, sports wear - the list goes on! - It is incredibly quiet. Even at full spin speed I barely notice it (certainly compared to my old washing machine which was far nosier). - Smart Things connectivity - this is super useful; you connect the appliance to your home WiFi and through the Smart Things app on my smartphone, I can control the wash. It also sends me a notification letting me know when the cycle has been completed. - Ease of use - with the central dial button, you move through the programme selection and it prompts you on how to make your selection. The screen is easy to read and guides you through the process. - Friendliness - ok, this is a silly one, but it makes me smile when the machine shows "hello" on the screen when I switch it on and when the cycle has finished, the machine plays a nice little tune, not just a regular "beep". This may be annoying for some people (I would have thought you could switch it off, I haven't tried) but I love it! What have I found difficult? To be honest, not nothing really! There was one difficult moment when the machine was first installed. The language had defaulted to Dutch and even though the machine guides you through how to change the language, because it was in Dutch I didn't understand how to do it! But a quick search on the Samsung support page guided me through this and my machine is now in my native English language! The only other thing that I haven't solved for yet (and this is very specific) is where to place a water softener tablet. I tend to use one in each wash, but with the auto-dosing drawer, I'm not sure where to put it. Overall, this is a fantastic machine and I am extremely happy with it. I have only been using it a relatively short while, but it feels robust and I imagine it will be very reliable and durable for many years to come.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
antporpoda
1 (9,999)

2022-11-11

Manchester, UK

1 (9,999)
Bought the washing machine end of April and the drum rubber seal deformed and broke in October so now the washing machine leaks water every time it works (a lot of water!). I was informed by Samsung that this is classed as a "consumable" part and won't be covered under warranty as this is wear and tear. For a practically new washing machine to have such an issue it is extremely disappointing and frustrating. What is more is that this is the second Samsung washing machine I own which has the same exact issue this to me shows poor design of this particular part and a serial defect issue.
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Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-13

Samsung Support

Thank you for taking the time to share your thoughts with us. We are sorry to read that you have had a bad experience due to the seal on your washing machine becoming damaged. Damage to the seal can be caused by a number of things, such as unintended objects within the drum, not using a laundry net for small items and items such as brassieres that have metal components to them. Therefore, the seal is not covered under the warranty. Although the repair is not covered, we will be happy to discuss the options available to you. To speak to our Home Appliance Specialists about a solution, please contact us directly via the following link: https://bit.ly/SamsungUKSupport. There you will find multiple contact methods and their individual opening hours. ^CR at Samsung Support

Angrycustomer2022
1 (9,999)

2022-07-08

Reading

1 (9,999)
Washing machine itself is nice and cleans well. However the reason for the 1 star is that the gasket seal had a tear after 8 months so we got it replaced due to it not being part of the warranty even though the washing machine is under a year old. Apparently its a perishable part that is not covered. It cost us a fortune £180. After 2 months the same thing has happened again. They want me to pay for someone to come out and replace again. At this point it would be cheaper to buy another washing machine and not use Samsung again as they are not willing to support their customers for faulty products. Overall poor performance from Samsung and they have lost a customer.
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-08-23

Samsung Support

We're sorry to see that there has been an issue with the seal in your washing machine. We can understand that this is frustrating but our engineers always ensure to do a thorough inspection to find the cause and extent of the damage. Any accidental damage would be deemed out of warranty and would be a chargeable repair. We wouldn't want to lose a loyal fan, so rest assured they would do an excellent job of repairing it so that it's working as it should be! For further support and advice on this, get in touch with us. Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

Zara Entwistle
5 (9,999)

2025-04-22

5 (9,999)
Ive been looking at this washing machine for a while and finally decided it was time to upgrade. It's a beautiful design, clean and classy. So many wash modes to choose from too. I really like the add wash feature as I have often turned around after filling the machine, to find a rogue sock staring back at me. Now however I can simply add it to the wash. 9kg wash load is brilliant for a family of 5. The auto dose system is handy too as you simply fill up the Chambers and it adds the correct amount to the wash for you, so no more wasting liquid or softener. The wash cycles are so quiet I even forget its on at all, and there is a silent wash feature too but I don't know how much more quiet you can get lol. Plus you can add this to the smart things app and you can control everything from your phone and get washing updates. Over all I love this washing machine and honestly wished I had made the purchase a lot sooner.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-04-23

CX

We're thrilled to see how much you are loving your Series 7 Washing Machine, Zara! The sleek design fits beautifully into your home, and the great array of wash options ensure that your laundry always gets the five-star treatment. The Add Wash door ensures that those pesky socks can never evade the washing machine, no matter how hard they try, and the spacious 9 KG capacity lets you cut down on laundry loads. Auto Dose makes putting on a wash easier than ever, as it measures out the perfect amount of detergent for each cycle. The Digital Inverter technology takes this appliance to a whole new level, by ensuring that it can operate incredibly quietly. Adding this machine to the SmartThings app allows you to control every aspect of the cycle remotely, including starting the wash and keeping up to date with its progress. This machine is all about convenience, and quickly makes you wonder how you ever lived without it! ^SK at Samsung Support

Caro33
1 (9,999)

2023-06-07

London

1 (9,999)
The machine was great for the first few months and now the Auto fill detergent draw doesnt seem to be working. Also the drum makes a loud vibrating noise on some washes The Customer support has been pretty poor with any help on how to sort this auto detergent issue. I have called the number and spoke to a lovely helpful person but they were just reading the manual which is what i had done. Its pretty frustrating to not be any closer to resolving the problem - and a helpline that doesnt have more knowledge than the manual. They could not give me a contact number for samsung UK to try and resolve the issue further. i bought this machine because of the WHICH reviews and have been very disappointed.
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

2 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2023-06-08

Support

Thanks for sharing your feedback for your washing machine, Caro, and letting us know that you've been having some issues with the Auto-Dispenser and a loud vibrating noise. This isn't the experience we'd expect so would love to get this looked at and sorted for you as soon as possible, so you can continue to enjoy it. We recommend staying in touch with our Home Appliance specialists over the phone, who will provide all the information you need going forward, and can arrange for an engineer to visit and inspect it. Our contact number is 0333 000 0333. You can also find all our contact details and opening times here: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

Rampeol
5 (9,999)

2021-06-11

Basècles

5 (9,999)
Je teste la machine à laver Samsung WW80T684ALH/S2 Voici mon avis la concernant, Viens alors la mise en service de la machine, tout simplement parfait ! les petit QR Codes des differentes étapes m'ont permis de la placer correctement, de la raccorder et de faire la première mise en service sans aucunes difficultés (Super de la part de Samsung de faire cela !). Arrive la connection de la machine à SmartThings, Mon smartphone avait du mal à trouver mon reseau WiFi mais la machine pas du tout ! sont antenne WiFi est tout simplement puissante. Connection faite avec succès, je peux donc essayer cette magnifique Machine ! Première chose que le panneau de contrôle me dit, c’est d’ajouter du produit lessive et adoucissant, super, j’ai des réservoirs à remplir pour la fonction autodose, plus besoin de remplir une dosette, la machine va prendre ce dont elle a besoin ! cela évite aussi de faire couler la lessive sur le flacon ou sur la machine. Je n’ai jamais démarré une machine de ma vie, je parcours donc tous les menus et trouve celui qui va correspondre le mieux, Synthétiques… Environs 2h30 plus tard, je reçois une alerte sur mon smartphone me disant que mon programme est fini !, grâce a SmartThings, le linge encore humide ne reste pas longtemps dans le tambour car nous somme prévenu ! Quelle efficacité ! le linge est bien propre, je n’ai pas eux besoin de doser le produit de lessive ni l’adoucissant, elle prend ce dont elle a besoin selon la charge, pour moi qui ne connaissait pas les machines à lavé, quel bonheur ! Merci The Insiders pour ce test ! j’en suis convaincu ! 
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
zeton
5 (9,999)

2023-10-28

Bedford/UK

5 (9,999)
Nice look and great features. We've only had it for 2 weeks, but it's quiet and washes clothes nicely, thanks to the automatic dosing of liquids, no more problems with dosing detergents or adding forgotten items during washing. It's a bit expensive and larger than our old one, i.e. deeper, so it doesn't fit all the way under the kitchen counter. Nevertheless, a good purchase and we are satisfied. We bought it on the recommendation of someone who has been using it for 3 years, they recommended this model, not a newer one. A really useful gadget at home. I would highly recommend :)
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-10-29

CX

We're delighted to see you're enjoying your new AddWash™, Zeton! Forgotten washing is a thing of the past thanks to the incredible AddWash door, and the Auto Dose function means the perfect amount of detergent will be added to your load to give your clothes the best clean each time. It's wonderful to see you're also impressed by the quiet operation as well as the sleek look! We know this fantastic appliance will continue to amaze you! ^AP at Samsung Support

Sandy67
5 (9,999)

2021-07-21

Behoust

5 (9,999)
Mon lave linge est un véritable allié car je l'utilise beaucoup. Je souhaitais une machine fonctionnelle, facile d'utilisation, avec dosage lessive automatique, j'ai tout cela. Je pensais que l'option pour rajouter du linge en cours de lavage était plutôt gadget, mais finalement j'ai déjà eu plusieurs occasions de l'utiliser. La gamme des programmes de linge est impressionnante et si facile avec cet unique bouton de sélection. En prime, la machine émet une musique sympa pour prévenir quand le cycle est terminé. Me reste qu'à peaufiner l'utilisation de la machine avec l'application du téléphone....Donc à mon sens un superbe rapport qualité prix.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-07-26

service clients Samsung

"Chère Sandy , Merci beaucoup d’avoir partagé votre expérience avec le Lave-linge AddWash™ 9kg - WW90T684DLH. Votre lave linge est aussi doté d’un panneau de contrôle intelligent .Après avoir appris de vos habitudes en termes de choix de programmes mais aussi de réglages , le système va automatiquement les afficher par ordre de fréquence d’utilisation et les régler selon les habitudes mémorisées. Voici comment connecter votre lave linge à l’application SmartThings et contrôler votre appareil directement depuis votre smartphone: https://www.samsung.com/fr/support/home-appliances/comment-connecter-votre-lave-linge-a-smartthings/ Vous retrouverez ces conseils et autres astuces ici :https://www.samsung.com/fr/support/model/WW90T684DLH/S3/ N’hésitez pas à rejoindre la communauté Samsung. Vous y trouverez divers conseils de la part d’utilisateurs comme vous : https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Nous restons à votre disposition. Alex, Service clients Samsung "

Kaleem61
5 (9,999)

2025-02-09

Enniskillen, North Ireland

5 (9,999)
So cute, easy to handle, user friendly and 5 year warranty
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
M Review
5 (9,999)

2020-10-19

5 (9,999)
I received this washing machine from Samsung for product testing purposes. So far, this has been a great machine to use. I particularly like the Add Wash ability and the Auto Dosing. The front door itself feels very solid. There are a lot of different cycles to select from, which is useful because it will adjust the wash programme according to the items that I am washing. The ability to connect to the Smart Things app is great too as I like being able to know what the machine is doing when I'm not in the room. The machine also switches itself off, which is a big win. I am very happy with this machine and because it has a 10 year guarantee on the motor it feels as though it is built to last.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Hannah38
2 (9,999)

2022-10-01

Ely Cambridgeshire

2 (9,999)
I have had a Samsung washing machine now for years. My last two have been amazing! However I have recently got a series 6 as a replacement as my old one couldn’t be repaired. It’s awful, it’s noisy when on a spin my old one you could barely hear! The settings are crazy only 3 cycles that take a full 9kg? And with a huge family what use is this when the cotton wash takes ages! Really really disappointed but now I’m stuck with it as I’ve used it. The reason I went for this one is it has the auto dose which I love but that literally is the only good point. I have never left a bad review but feel all the ones I read weren’t true!

Features

1 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-10-02

Samsung Support

Thank you for taking the time to share your feedback with us, Hannah. Although we are delighted to read that you are happy with the auto-dosing feature of this washing machine, we are sorry to read that the range of cycles suitable for your household is less than expected. When it comes to noise during the spin, we recommend you first ensure that your washing machine is perfectly level on a solid surface. If the washing machine is not level the spin will cause the washing to rock and cause the spin to be unstable, causing more noise. To level the washing machine, use the feet by spinning them around, increasing or reducing the height of the leg. If you continue to experience an issue with the noise of your machine, please do not hesitate to contact our Home Appliance Specialists directly, who can discuss this with you in more detail. You can find all our contact methods and their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

A28002
4 (9,999)

2021-12-29

Amiens

4 (9,999)
Lave très bien, très silencieux. Je regrette juste au vu du prix que certaines options, dans le mode d'emploi, ne soient en fait pas disponibles, exemple : programmer le dosage de lessive, indiquer la dureté de l'eau... Je regrette que la fin de cycle ne sonne pas sur le portable (qui serait possible grâce au wifi), en effet, étant au sous-sol je n'entends pas la sonnerie et ça m'est donc arrivé d'oublier ma lessive. Je suis donc un peu déçue mais sinon, il fait le job. Le distributeur automatique est un petit plus sympa (même si j'aurais aimé pouvoir régler le dosage). L'Add Wash très pratique en tant que maman d'un garçon qui cache des chaussettes partout...

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Megan8
1 (9,999)

2022-12-05

London

1 (9,999)
Bought item in July and within less than 5 weeks, seal clamp inside came out creating bad leak by door. They came to fix it after 2 weeks wait for engineer! As I bought this washing machine with 5 years warranty, I would have thought any problems with machine would have been covered but I was wrong…. 4 months later, I have had the same problem again, seal broke and rubber seal around door seems to be loose. I have been told this is not covered under the warranty! This machine is new and could be classified as faulty from the start. If only I knew I would have pushed back for a refund from the beginning.. Samsung did not even consider that there may be a fault with the machine, but to tell me to pay for repair since not covered under warranty. The fault was due to overloading they said…Within first 5 weeks and again in less than 5 months???!!This is not the cause of overloading as I know I would not do that!!!! It is obvious there is a problem/fault with the machine and design! I have had many washing machines and also Samsung too but never had to encounter this problem and especially within first 5 weeks. I have asked for a refund and Samsung customer service team had told me to go back to the retailer where I bought the washing machine from to try and request for a refund. But when I told them that I purchased it directly from them they were not willing to refund me. Does that make sense?! I’m totally disappointed with Samsung and for not taking any responsibility for their poor product design/faulty product. Stay clear from THIS PRODUCT. I will not be buying anymore products from Samsung again due to product and customer care given!!!!
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-12-08

Samsung Support

This is not what we like to see Megan, and we can certainly understand your frustration with experiencing this same fault on two separate occasions so close after its initial purchase. We do design all of our products to provide a lengthy and reliable service, and do hope that this is the end of any issues you will have with your Series 6 AddWash and Auto Dose Washing Machine, and that it only provides you with all the levels of quality that you would have been expecting when you decided on buying it. If you would still like for a different resolution to be looked into then we do recommend keeping in touch with our Customer Support team, so one can continue to be looked into for you, as we assure you that we do value you as a customer, and would not want to give any cause for you to consider avoiding any of our products in the future. ^DB at Samsung Support

Catalano
4 (9,999)

2021-04-06

Gastins

4 (9,999)
Très efficace ! Adapté à notre petite famille (2 Adultes et 2 enfants) Grand capacité. D'un design sobre, cela fait le job. Très silencieux et émet quasiment aucune vibration. Beaucoup de programme dont certains ajuste eux même la quantité de lessive à ajouter. Connectable sur le téléphone, il est possible de la préprogrammer, il ne suffira simplement de confirmer le lancement sur la machine directement. L'application permet de connaitre l'état de la machine ainsi que le temps restant avant la fin du lavage. La petit porte en façade pour l'ajout de linge en cours de cycle est un plus même si finalement assez gadget..

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
lanki
5 (9,999)

2021-04-03

uk

5 (9,999)
First I have to Say A big thank you to the service People that deliver and Plumb in the Washer. While cleans clothes Lovely. It pays to learn the cycles on this washer. But you will find you soon pick them up & get used to it. Love the fill up on washing powder & softener & it uses the amount itself per wash & tells when needs refilling. Now I am Disabled & can use this washer With No issues Really. And you get the peace of mind of a Good warranty on parts & Labour. A great Family washer
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Nic H
5 (9,999)

2020-10-17

5 (9,999)
I received this washing machine from Samsung for product testing purposes. From using a machine from a number of years ago, this one is much faster and quieter with so many customisable options. Today's clothing is mostly to be washed at 30 degrees and having so many options to do this is fantastic. I can change the rinse cycles, spin speeds and temperature as required, plus a 15 minute quick wash which really does take 15 minutes is amazing meaning I can do two washes on my lunch break when I am working from home.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Gilly
5 (9,999)

2021-12-12

Glasgow

5 (9,999)
I bought this a couple of months ago and I am very happy with it. Good choice of programmes, I like the option to add extra programmes e.g bubble soak for stains, intense for soiled items. Can change spin speed and temperature. Useful to have machine clean cycle, it lets you know when it is due. Auto dispense good as doses detergent and softener for required load, can change to manual if required. Add in wash handy for forgotten or dropped items. Good spin. Quiet machine App is handy, you can see when cycle is complete Can definitely recommend this machine. Very easy to customise to your own preferences.

Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Dass
1 (9,999)

2024-03-05

Gatwick

1 (9,999)
Rubish washing mashine never use samsung again Customer service usless put on hold for an hour no answer bad customer service had a leaking washing machine to a month to repair

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

1 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2024-03-06

Samsung UK Reviews Team

We are disheartened to read that you are not happy with your Series 7 Washing Machine because you have noticed water coming out of the appliance, Dass. We appreciate that this situation is not ideal, and that you have tried to reach out to our Support Teams for help. Please follow this link, kindly shared by our colleagues abroad, where you will find a useful guide on how to identify any leakage from your appliance and fix it immediately: https://spr.ly/6423XmILd If you need further support, please don't hesitate to get in touch with us again, and our Home Appliances experts will be ready to offer you full assistance with getting your appliance back to its fully working condition. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/6424XmILe ^CL at Samsung Support

Chilespurs
5 (9,999)

2020-10-26

5 (9,999)
‘I received this washing machine / tumble dryer from Samsung for product testing purposes.’ What can you say about washing machines, well plenty about this one, features are fantastic, yes does all the things you expect of a washing machine but more. Love the auto dose you just fill detergent for softener and liquid cleaner and will inform you when it needs topping up (up to 1 month of washes) and calibrates amount needed for each wash, so no hassle each time you do a wash loading (Does not apply to powder Detergent). Drum cleaner option brilliant reminds you after 40 washes to run.Add wash great when you have teenagers who somehow always forget an item when machine is loaded great idea.Hygiene steam under present world pandemic is great addition or for those who let their pets sleep on their beds. This washing machine even learns your washing habits. App for phone is brilliant I've only had a week and still learning stuff.Simple dial on machine to chose settings although you will find yourself using your phone app it's brilliant. this machine covers all your washes and is better than my last Samsung washing machine and I thought that was good. This is a fantastic washing machine and makes the humdrum laundry wash a joy.I will also be purchasing the Samsung stacking system to create more room.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Glenny84
5 (9,999)

2022-12-09

Carlisle

5 (9,999)
We’ve been very happy with our Samsung washing machine, which we purchased about a year ago. It has a great selection of programs and being able to setup customised washes via the app has also been handy on a couple of occasions. The machine itself seems very well made and is quiet in operation. Ours is the 1400 spin speed model and the clothes are quite dry when finished meaning the tumble dryer doesn’t have to be on as long in the winter. One particular feature we love is the auto dosing system. We only use it for fabric softener but it’s amazing how little it seems to use. The cloths are still lovely and soft and smell perfect, I can only assume we’ve been using too much softener for years!

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-12-13

Samsung Support

Thank you for sharing with us how much you are enjoying your new washing machine, Glenny! With such user-friendly controls, quiet cycle options and additional features such as AssWash and Auto-Dosing, it's easy to see why! ^CR at Samsung Support

Nenad
5 (9,999)

2020-10-21

5 (9,999)
I received this washing machine from Samsung for product testing purposes. The washing machine arrived really well packaged, so well in fact it took me about 5 mins to get the packaging off. This made me happy as there would be no way for it to be damaged in any way. The washing machine was very easy to install and get started. I was really surprised at how well the washing machine looks, very stylish, modern and elegant almost like it’s a sin not to have it on display. The washing machine has a variety of different cycles and settings and at first it can seem a bit overwhelming but actually as soon as I connected the machine to the wifi and connected through the Smart Things App it became so effortless and simple to select the right wash. It is easy to use the smart features even if you are not tech savy. I love that I can make custom washing cycles by selecting the different options on the app and sending it directly to the machine. As a family of 4 with a young baby clothes can become stained very easily and sometimes take 2 or 3 washes to get them out. I have found that this machine has been getting those difficult stains out first time. I love the bubble soak feature!! How did I live without this before! Another great feature is the auto dose. We have found that we are using a lot less detergent than previously. The ‘add wash’ door has proven to be a life saver as I often forget to put items in. The machine has been a lifesaver and has fit into our family life with ease. I would highly recommend it.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sarah
4 (9,999)

2021-10-31

Lancashire

4 (9,999)
So far so good. The auto dose has to be set every time so abit annoying rather than setting it once and leaving it. Unless it’s on a speed wash setting the wash length is about 2 hours which I wasn’t impressed at but if you set it to speed wash it does it in an hour. Good points…. It’s much heavier than our old one which was a Candy. It doesn’t dance across the kitchen floor when on spin and it’s noticeably quieter too. With the auto dose it needs liquid detergent so we have switched from powder, we have noticed the clothes are a lot softer than previous washes with the powder, not sure if it just the detergent or the new washing machine too, all in all,we are happy with our purchase so far

Design

4 (9,999)

Features

4 (9,999)

Performance

4 (9,999)
Nigel1986
5 (9,999)

2024-06-21

Huddersfield

5 (9,999)
Man Proof washing machine!!! My partner doesn't live with me, so I'm in charge of the kids and my own washing. The functionality of this piece of kit is brilliant. Autodose makes sure detergant and conditioner is looked after, when I forget something I can add it in, and I wash things on the right cycle with the Smart Things connectivity and App! Just a little sad that I'm so happy and excited about a home appliance! Hopefully it will last as long as the last one, but time will only tell. I want 10-15 years out of it, and I am hopeful that Samsung has my back here with the 20 Drive life.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Lorraine
5 (9,999)

2023-07-02

Northampton

5 (9,999)
I bought this nearly a month ago and I’m so happy with it. Brilliant features and very easy to use. Its greats great that it senses the load before the wash so it works out how long it will take. It’s really handy having the extra door so if you forget to put something in mid wash you can just open and pop in. Very happy with this product. Highly recommend
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Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Rob306
5 (9,999)

2024-06-24

Devon

5 (9,999)
The design is sleek and stylish, the dial feels expensive to touch! The whole washing machine feels really well made. Display is simple to navigate and displays all the relevant information for that specific cycle. Love the auto dose, makes life easy. Overall I am a big fan of Samsung products and would highly recommend this washing machine.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-06-26

Samsung UK Reviews Team

Thank you very much for your five-star review, Rob! It is an absolute pleasure to see how much you love your new washing machine! With a gorgeous, modern design, intuitive controls, auto-dosing detergent and a plethora of wonderful features, what's not to love! ^CR at Samsung Support

Sad Launderette User
1 (9,999)

2022-11-11

London

1 (9,999)
There's a wire harness that holds the rubber seal in place. When that worked itself loose in less than 8 months I wasn't worried because I had a 5 year warranty. I couldn't have been more wrong. Apparently, the harness and seal are consumable parts (disposable batteries) and Samsung don't consider them to be covered under warranty. We're being held to ransom as an engineer won't come out unless we pay £100 up front. Even after agreeing to pay we still can't get past an army of script reading telephone agents to pay the ransom and get someone out. It's been about 2 weeks now, we're using launderettes and I'm still waiting for a response from head office who received my desperate email a week ago.

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-13

Samsung Support

Thank you for taking the time to share your feedback with us. We are sorry to read that you are unhappy with your new washing machine due to the warranty terms and conditions. We are also sorry to read that you are having trouble getting an engineer out to visit. Please give our Home Appliance Specialists a call so we can ensure this is resolved as quickly as possible. Should you need them again, you can find our contact details and their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

Mags11
2 (9,999)

2024-01-13

Aviemore, Scotland

2 (9,999)
I bought this model to replace my previous Samsung washing machine which I loved. I like the features of this model a lot but I find that stains are not being removed. My old Samsung wax much better at this. I’m sure if this is due to the dosing system, but it’s certainly not ax good as my old Samsung machine.
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Features

5 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

3 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2024-01-13

CX

We are sorry to see that your Series 7 AddWash Washing Machine is not washing as effectively as you expected, Mags. We would love for you to be able to fully enjoy the incredible washing features and programmes of your new appliance even more to have spotless and freshly clean laundry every day of the year. For this, we would like to share with you this link where you will find an official Samsung YouTube video with a series of steps you can take to ensure you always have the best washing results: https://bit.ly/47xTPsL If you need more support with getting the best experience out of your washing machine, please don't hesitate to contact our Home Appliances experts who will be ready to help. You can reach them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

riri7707
5 (9,999)

2023-06-02

Seine et Marne

5 (9,999)
En remplacement de mon ecobubble 7kg, qui a rendu l'âme après 10 ans de loyaux services. Rien à dire pour l'instant, fait bien le job et surtout fini les surdosages de produits... Pratique d'être notifié sur le smartphone lorsque la machine est terminée. Un très bon produit pour le moment...
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-06-02

service clients Samsung

Bonjour riri770, Votre satisfaction est notre moteur et nous encourage à nous améliorer constamment afin de vous offrir une expérience d'excellence et de qualité. Nous sommes ravis de votre fidélité envers nos produits et Samsung vous exprime sa gratitude pour cette marque d'attention. Nous espérons vous revoir très prochainement ! Cordialement, Yael, service clients Samsung

PMK24
3 (9,999)

2024-10-08

London

3 (9,999)
Overall it's a good washing machine but the delicate cycle which is supposed to be used to clean hand wash only items is unbelievably bad. The detergent is not fully rinsed with this cycle and spin is not good so everything comes very wet. I have to put extra towels on the floor after I hang the clothes because otherwise the excess water coming from the clothes would damage the flooring, it's that much water! When I want to add another spin cycle or a rinse cycle, it doesn't let me. Throughout years I used several washing machines and none of them had the hand wash cycle this bad.

Features

4 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-10-15

CX

We're pleased to read that you enjoy the Series 7 Washing Machine overall, however, we certainly wouldn't expect you to experience wet laundry to this extent or detergent residue following the Delicates cycle. We would recommend cleaning the debris drain filter, as a build up in here can cause the machine to be unable to drain properly. Here is a handy step-by-step guide on how to complete this process: https://spr.ly/6428qOuwA If the issue persists, please reach out to our Support Teams, who will be happy to help resolve this for you. You can find their contact details and operating hours here: https://spr.ly/6429qOuw7 You have a brilliant appliance, and we're certain that with our help, it will be the highlight of laundry day. ^SK at Samsung Support

Nissa
1 (9,999)

2023-04-10

Manchester

1 (9,999)
This machine is not worth that price. I bought it 1 year ago and it's already broken!! And the 5 year warranty they say they have is a lie. you buy an expensive machine and then you still have to fix the machine.. wonderful
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Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

2 (9,999)

Noise

4 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-04-11

Samsung Support

Thank you for taking the time to share your feedback with us, Nissa. We are very sorry to read that you are having an issue with your washing machine. Our standard warranty for washing machines is 24 months, however, if you were eligible at the time of purchase and registered for it, we do indeed off a 5-year warranty. Without knowing the full details we are unable to comment on why you are having trouble claiming your warranty, however, we are keen to discuss this with you in more detail and ensure you get a solution as quickly as possible and are not left without a working appliance. Please contact our Home Appliance Specialists directly, you can find all our contact details and opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

AnnaMD
1 (9,999)

2023-10-19

Ireland

1 (9,999)
I was happy with my machine until something went wrong. I have it around six months. The rubber seal on the add wash door came off during a wash, wrapped itself around an item of clothing and destroyed the clothing. When I rang Samsung, and noted that the rubber seal in the main door of the machine has a small chip in it (which appeared not long after I got the machine), Samsung are now saying that the machine has no warranty, and will not address that the machine destroyed an item of clothing. So even though my machine is only a few months old, and two things have gone wrong on it, I am expected to pay for repair and have no warranty until I do. I expected the machine to care for my family's clothes, not destroy them. I expected better customer service from Samsung.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

1 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2023-10-20

CX

We are very sorry to read that the rubber seal of your washing machine detached which resulted in one of your clothes getting damaged, Anna. We also appreciate that you have contacted our Support Teams to receive assistance with this, who confirmed that the repair to fix the appliance would be chargeable. All Samsung new washing machines come with a standard 24-month warranty, which covers only manufacturing faults, with any damage or wear and tear on the seal not being covered. While we appreciate that this situation is not ideal, we strongly recommend proceeding with having your appliance repaired, so you can continue making the most of its washing features and smartness. Please don't hesitate to contact our colleagues again who will be ready to answer all your questions and offer full support with this. For future reference, you can contact our Home Appliances specialists at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Margot bee
1 (9,999)

2025-09-22

1 (9,999)
Après le joint cassé au bout d un an, La cuve fuit au bout de 3 ans et demi, juste en dehors de la garantie. Bien sûr la pièce coûte trop cher à faire réparer. Fini les lave linge Samsung pour moi
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Response from Samsung:
2025-09-23

Service clients Samsung

Bonjour Margot bee, Merci de partager vos impressions sur notre Lave-linge AddWash. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. Votre avis compte pour nous, et nous aimerions trouver une solution afin que vous puissiez vivre une expérience positive avec nos produits. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant: https://www.samsung.com/fr/support/contact/ Nous espérons avoir l'opportunité de regagner votre confiance à l'avenir. Découvrez les nouveautés de l'année sur notre site Samsung: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung

Tomkub
5 (9,999)

2025-02-28

5 (9,999)
Great washing mashine.I like its features.Lots of washing programes and ability to control washing cicles over my phone.Auto detergent and softener dispencers makes my life much easier aswell.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Di1981
5 (9,999)

2025-02-14

Belfast

5 (9,999)
I've had this machine a few weeks had a Samsung previously and got the more upgraded version this time.. I'm impressed. The auto dose is brilliant and I will save a fortune with this as I was very heavy handed when it came to the liquid and fabric softener. There is lots of cycles to choose from aswell. And I'm always dropping stuff from the pile so now I can pause the cycle pop it in the small door and start..its great just what I needed. Abit more expensive than some brands but once I had a Samsung washing machine I was never going to go back to any other brand.

Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Tshan
5 (9,999)

2024-06-13

Berkshire

5 (9,999)
Excellent, sleek model with 9kg capacity with innovative technologies like eco bubble and add wash.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-06-15

Samsung UK Reviews Team

Congratulations on your new and impressive Series 7 Add Wash™ Washing Machine, Tshan! As you mentioned, not only does this fantastic appliance come with a massive 9kg capacity, which allows you to wash larger loads to save time and money; but its ecobubble technology and Add Wash door are truly impressive, making your experience with this product even easier while also giving you the best washing results. The Series 7 has already become a prestigious addition to your home with its wonderful design and excellent operation! ^CL at Samsung Support

storm_dude
1 (9,999)

2025-06-18

1 (9,999)
Same issue as many others: broken seal after about 1 year, in around the same place as the rest
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Features

2 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

4 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2025-06-19

CX

We regret seeing that you have had this issue with your Series7 Smart Washing Machine, so if you have not done so already then we'd recommend speaking to our Customer Support team so that they can look into this with you, and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

PJA11
5 (9,999)

2024-07-15

Somerset

5 (9,999)
My last Samsung washing machine lasted over 10 years and this new one seems as good
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-07-17

Samsung UK Reviews Team

Thank you so much for your four-star review! We are over the moon to see how pleased you are with your new washing machine. We know you are going to be blown away by the incredible performance for many years to come! ^CR at Samsung Support

Bhajo
5 (9,999)

2024-05-12

East midland

5 (9,999)
All good easy to use . So far no problem. End of ducal listen music.
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Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Noise

4 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-05-13

Samsung UK Reviews Team

We're pleased to see that you're finding your Series 7 washing machine is simple to use, and enjoying the tune that announces the end of a cycle, so thank you for your feedback. ^DB at Samsung Support

Renia
5 (9,999)

2025-07-03

5 (9,999)
I just love my new washing machine. Would recomend it.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2026-04-29

Samsung

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Abz991
5 (9,999)

2024-06-29

London

5 (9,999)
The Samsung WW90T684DLH washing machine has revolutionised my laundry routine. Its sleek design fits perfectly in my London flat, and the user-friendly interface makes selecting cycles a breeze. The 9kg capacity is perfect for larger loads, and EcoBubble technology ensures spotless clothes while saving energy. The Hygiene Steam feature adds an extra layer of cleanliness, and the quiet Digital Inverter Motor is perfect for late-night washes. With SmartThings connectivity, I can control it remotely, making laundry incredibly convenient. Highly recommended!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-07-01

Samsung UK Reviews Team

It's fantastic to see that your Series 7 AddWash washing machine has had such a positive effect on you already, and is helping to make your laundry days feel less of a chore. The compact design means it will easily fit into any sized kitchen, although this slender design doesn't mean you'll be able to load less into it, as the 9kg drum still ensures that it can help clear your laundry basket quicker. The ecobubble feature starts the deep cleaning process right from the very start of the cycle, and the Hygiene Steam feature helps get rid of stubborn bacteria. No matter which cycle is running it will always remain whisper quiet, and once you've connected it to the SmartThings app you'll always be able to find the perfect program for any wash type. We're glad that you're loving it, and appreciate the recommendation. ^DB at Samsung Support

jennilastardu77
5 (9,999)

2021-03-02

ozoir la ferriere

5 (9,999)
apres plusieurs semaines de test pour cette machine, je ne peut que la conseiller, en plus de son design excellent, elle possède beaucoup de caractéristiques que l'on ne retrouve pas dans les autres machines a laver malgré sa capacité de 10,5 kg ( qui est parfait pour laver tout le linge familiale ) on peut aussi y laver rapidement en 15 mins seulement 2kg de liège sale. samsung a su me rendre la vie facile grâce au l'auto doseur de lessive moi qui n'arrive jamais a doser elle a encore pleins d'avantages je ne peut donc que conseiller cette machine

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
GregskiUK
1 (9,999)

2024-10-06

1 (9,999)
I purchased the Samsung washing machine with high hopes, but it has been nothing short of a disaster. After just a few washes, my clothes come out smelling terrible, as if they’ve been sitting in a damp basement. To make matters worse, my clothing has been damaged after only a year of use. Stain removal is hopeless with this model; I've tried everything, and nothing works. It’s infuriating to see all these positive reviews, which I suspect come from people who haven't really put this machine to the test yet. Now, a year down the road, the auto dispensers have stopped working and don’t even ask for detergent anymore. This machine has been a huge disappointment, and I wouldn’t recommend it to anyone. Look for a more reliable option!

Features

3 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-10-14

CX

Thank you for taking the time to share with us this review about your experience with the Series 7 Add Wash™ Washing Machine, Greg. We are disheartened to read that, after you used it a few times, you noticed your clothes didn't smell as nice as expected, with some also showing signs of damage. It is also our understanding that you noticed stains are not removed after a wash and that the Auto Dose dispenser is also not working. We strongly recommend getting in touch with our Home Appliances specialists, who will be able to look into the issues you mentioned in more detail and, if needed, proceed with the next steps to have the washing machine checked by one of our engineers. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/6421qySqJ ^CL at Samsung Support

CantWashItNow
2 (9,999)

2022-05-21

Cambridge

2 (9,999)
Great washing machine but I only have it for 1.5 years and it already broke down 3 times, in one of which the whole room was filled with water. They keep fixing it which is nice but it doesn't stay that way for long time, I worry that once the warranty is over it will be a very very heavy paper weight. So if you like using your friends washing machines I would recommend getting this one as a decoration piece.

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Anja
5 (9,999)

2020-10-25

5 (9,999)
I received this washing machine from Samsung for product testing purposes. Great machine really love using it and selecting the different wash settings via the app, being a busy mum the notifications through the app are great and really useful. The clothes come out super clean everytime and i find that with the auto dispenser i am using much less detergent than before. Really a great machine.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MandyG2
1 (9,999)

2022-07-27

Lancashire

1 (9,999)
Do not purchase this machine if there is a 1% chance you will leave something in a pocket! Had mine less than three months and the plastic drum has been cracked by a coin. Samsung do not want to know - I consider if something doesn't last more than 6 months it is not fit for purpose.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-07-28

Samsung Support

Thank you for taking the time to share your feedback with us, Mandy! We are sorry to read that you are unhappy due to the damage caused to your washing machine. Unfortunately, physical damage caused by user error is not covered by the warranty. It is paramount that objects other than washable items are not put into the washing machine, as it is likely to cause damage. Although the repair is not covered by our warranty, we are still happy to discuss the repair options with you. Please contact our Home Appliance Team directly for more information. Our contact information and opening times can be found here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

AdrianM69
5 (9,999)

2023-10-20

5 (9,999)
The machine runs quietly, cleans well and the bumblebees technology really ensures a deep clean. The WiFi and smart things connectivity are great for creating a bespoke wash or programming and controlling the machine as well as providing updates during and at the end of the cycle.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-10-21

CX

Thank you for taking the time to share with us this stellar review about your happy experience with your new and amazing Series 7 Washing Machine, Adrian! As you mentioned, this fantastic appliance is packed with the latest and greatest washing features, such as Hygiene Steam and ecobubble, to make sure you get the greatest results at every wash. Not only that, but this washing machine is also very quiet and efficient thanks to the innovative Digital Inverter Technology, and incredibly smart with its Smart Control+ and full SmartThings support, which makes its use easy and fully personalised. Doing the laundry has never been easier, smarter and more pleasant thanks to your incredible Samsung washing machine! ^CL at Samsung Support

Luludream
5 (9,999)

2021-04-06

Arras

5 (9,999)
Je suis sous le charme de cette merveille !!! Son design, sa grande capacité, sa faible consommation de produits et le nombre de lessives diviser par 2 font de cet article un atout majeur !!! Programmation à distance, ajout de linge en cours de cycle, son dosage automatique tant pour la lessive que l'adoucissant, son grand nombre de programmations ainsi que sa personnalisation est plus qu'apreciable ... sa petite notre musicale en fin de cycle en seduiront plus d'un ! Bref elle à tout d'une grande !!!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Adz1956
5 (9,999)

2022-01-27

Leeds

5 (9,999)
After my previous washing machine (not Samsung) broke down I was forced to start looking for a new one. A friend had recommended Samsung to me and having already got another appliance with them I figured I'd give it a go! How happy I am that I chose the machine that I did! The series 6 has every feature going and best of all it's very very quiet even on a full spin.The smart control through my Samsung Phone works flawlessly and allows me to completely control the machine even when out of the house which for me is a godsend. I can add into the wash if needed and the autodosing feature is already saving me money. One fantastic feature that not many have mentioned is the delay feature, what is very clever though is rather than having it be set up for when you want your clothes to start washing you can set it to when you want them to end which I think is ingenious. My clothes have never felt better or newer after coming out of the machine. If you're seriously looking and in the market for a new machine look no further.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
BM34
5 (9,999)

2024-07-09

5 (9,999)
We had hotpoint washing machine for more than 10years and so changing to samsung took some getting use to. It did take some time to understand how to operate, especially in old age but we are happy with how the clothes come out and its eco friendly

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-07-11

Samsung UK Reviews Team

Thanks for the five stars! Although your new Samsung Washing Machine has been a bit of a learning curve, we are over the moon to see how pleased you are with the eco-friendly performance and powerful, fresh cleaning power! This magnificent machine will outdoor your prior model, and serve you well for many years to come! ^CR at Samsung Support

Stu
5 (9,999)

2021-01-01

Oxford, UK

5 (9,999)
The machine is aesthetically pleasing on the eye. Very modern and stylish. Easy set up and so many options for wash cycles including your own personal settings that can be controlled through the app. It will tell you when it has finished with a ping on your phone and joyful tune from the machine. It tells you when it needs it's drum cleaning. The detergent drawer is a great design, fill up both parts to max, do several washes and it let's you know when it needs more. Must buy for the modern home

Features

5 (9,999)
Alice 62440
5 (9,999)

2021-04-04

HARNES

5 (9,999)
Je vois mes lessives sous un nouveau jour. Par quoi commencer.... je ne pourrai plus faire sans: - programmation depuis mon smartphone hyper pratique avec un suivi optimal. - un lave linge hyper silencieux avec un gabarit correspondant à mon ancien (6kg) - une capacité qui me permet de diviser par deux le nombre de machines que je fais. - une économie de lessive et d'adoucissant car la machine dose elle même selon les besoins. Apres il y a tant d'avantages que j'en oublie sûrement.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
dph47
5 (9,999)

2024-06-24

5 (9,999)
Two loads in, I’m loving this machine! I use pods so have turned of Auto Detergent but I’m using the Auto Softener function. Completed laundry smells great and is left with very little drying time

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-06-25

Samsung UK Reviews Team

Thank you for your glowing review! We're thrilled to hear you've already been dazzled by the incredible capabilities of our AddWash Washing Machine only two loads in, with the Auto Dosing feature ensuring your clothes always receive the perfect amount of softener to make them smell and feel great! Plus, the powerful spinning performance helps cut down on drying time! ^AP at Samsung Support

Mama
5 (9,999)

2020-11-17

Hertfordshire

5 (9,999)
What a beautiful machine she is. Not only aesthetically but my god doing my washing is an absolute joy. It took me a minute to understand the programming as the instructions are basic. The App is super easy but I haven’t worked out how to refine the details like liquid quantities through the App so I’m doing that manually on the machine. It’s not complicated but it took a little concentration for an old mind like mine. Overall the most exciting thing that’s happened during lockdown pt2

Features

5 (9,999)
Venise06
5 (9,999)

2022-05-09

Nice

5 (9,999)
Je souhaite féliciter Samsung pour ce produit utilisable par les non-voyants grâce à sa fonction smarthings mais également les touches en Braille, les bips sur la mollette programme et les autres touches ainsi que les marques sur les touches pour repérer où appuyer. Toutefois, quelques améliorations sur l'appli Smarthings pourraient être faites, je suis à votre disposition pour correspondre avec un développeur. C'est le premier produit que l'on peut utiliser non connecté alors bravo !

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-05-18

service clients Samsung

"  Cher(e) client(e), Nous vous remercions d’avoir partagé votre expérience avec le Lave-linge AddWash™ 9kg - WW90T684DLH.  Votre retour est important pour apporter les améliorations nécessaires au sein de nos équipes. Nous sommes ravis que vous puissiez vivre pleinement l’expérience Samsung. Par ailleurs, exploitez tout le potentiel de votre appareil en consultant notre page dédiée aux solutions et astuces : https://www.samsung.com/fr/support/model/WW90T684DLH/S3/#tips  Enfin, nous vous invitons à rejoindre la communauté Samsung pour bénéficier des conseils des autres utilisateurs et partager les vôtres : https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home  Nous restons à votre disposition,  Alex, service clients Samsung"

Alistair97
1 (9,999)

2024-08-14

Midlothian

1 (9,999)
This machine worked for about 2.1 years (literally just out of warranty) then the drum started collapsing. It is a common problem - Google it online!!!

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)

Noise

5 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2024-08-16

CS

While we do regret seeing that you had this issue with the drum of your Series 7 AddWash washing machine, Alistair, we can confirm that there is no known fault with this model. If you have not done so already then we recommend speaking to our Customer Support team so that they can go through all available solutions with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6424lrpvi ^DB at Samsung Support

DB123
4 (9,999)

2023-09-04

4 (9,999)
So far so good - replaced an LG that had many problems - time will tell.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2023-09-06

CX

Thank you for the four stars! We are pleased to see that you are pleased with your TV. We know it will serve you well for many years to come! ^CR at Samsung Support

Pghibs
5 (9,999)

2021-10-03

Edinburgh

5 (9,999)
It’s great looking and all round brilliant machine

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
xavb266
5 (9,999)

2022-08-24

Saint maur des fosses

5 (9,999)
J’adore ce nouveau lave linge, les fonctionnalités, les différents programmes et surtout celui pour laver le tambour, c’est excellent. En plus de la fonctionnalité de programmation via son téléphone. Tout pour plaire. En plus cet appareil lave bien, le rinçage est parfait. L´essorage se fait sans bruit. Le plus, le hublot et la trappe pour rajouter un vêtement oublié. C’est bien pensé. A voir dans le temps la durée de ce lave linge qui en ravira plus d’un.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
MimD
1 (9,999)

2022-12-30

Mancheater

1 (9,999)
Do not buy this washing machine !!! Ever since I bought this washing machine I had nothing but problems !! Automatic dispnser not working again ! After waiting 6 months for samsung to finally send someone to fix it ( wasn't dispensing fabric softener) , another problem with dispensing detergent !! I have had it with this washing machine ! I do clean it regularly and look after it ! Its only 2 years old and I want to send it down the river to be frank 🤨

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-01-03

Samsung Support

We're sorry to see that you've not had the best experience with your washing machine, Mim. This is certainly not the experience we'd expect, and we'd love to get this sorted as soon as possible so you can continue to enjoy it. Please get back in touch with our Customer Support Team, who will be able to get this sorted for you. Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

ADOC
5 (9,999)

2023-10-25

Glasgow

5 (9,999)
I’ve always loved the functionality of an add wash door which I had in my previous machine. It’s great for a stray sock to be added after a wash has already started saving the wait of building up more laundry to clean. It’s also great for adding those cleaning products being added to the drum reducing any of it falling back out had you have the door open. A new feature that I am enjoying with this new machine is the auto dose function. Gone are the days of over using product and wasting money. This simple little feature has helped reduce wastage and make starting a laundry easier and quicker. Overall, these 2 features paired with its easy to use display, Wi-Fi connectivity containing preloaded laundry recipes that have been saving my clothes and its sleek design, I could not be happier having this in my home and part of my Samsung smart home.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-10-25

CX

Thank you for taking the time to share with us this in-depth review about your happy experience with your amazing Series 7 Washing Machine, Adoc! We are very glad to read that you are a big fan of the incredibly useful AddWash door which allows you to add any missing clothes and detergents to your washing, even when the cycle has already started. It's also great to see that you are finding the Auto Dose feature very handy as well, which intelligently chooses the right amount of detergent depending on the weight of your laundry, to reduce waste and give your clothes the perfect dosage for the best cleaning results. Finally, as you mentioned, this washing machine also features a friendly smart display, lots of useful washing cycles as well as a fully smart operation and SmartThings support, making it a perfect addition to your happy Samsung Ecosystem! ^CL at Samsung Support

Ricou137
1 (9,999)

2022-06-27

Rochecorbon

1 (9,999)
Très déçu par cet achat. Lave linge extrêmement bruyant lors de l'essorage. Inutilisable. SAV contacté, alors que le lave ligne a été acheté il y a à peine un moins. Devoir faire marcher la garantie au bout d'un mois est inacceptable. Samsung possède t-il un service de contrôle de la qualité de ses produits ? Si oui, alors je pense que le cas de ce lave linge est à prendre en compte : le réparateur doit se déplacer samedi 02 Juillet 2022

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Shamey
5 (9,999)

2024-09-17

HOLYWOOD

5 (9,999)
I bought my Ai Samsung washing machine and few weeks ago and I was blown away being able to control it from my phone, a real bonus but the machine itself is much quieter than my pprevious machine, very sturdy well made machine, but the add-in door is brilliant as i uusually forget something to put in,saves a 2nd wash,and being able to program the amount of detergent and softener is really the icing on the cake, highly recommended.

Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Marty 13
5 (9,999)

2024-11-12

Grimsby Lincs

5 (9,999)
Our old Bosch Washer was jumping across the utility floor and was considerably noisy and coming to the end of operational life. We chose a Samsung following a family member who has had a Samsung Washer for over 8 years without any issues. The price was not only competitive but with a 5 year warranty it was too much of a bargain to turn down. It has the benefit of Wi Fi programming as well as a good luck and very quite operation.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2024-11-13

CX

Best choice ever switching to Samsung for your washing machine, Marty! You have also done it in great style and smartness with the amazing Series 7! It makes us very happy to read that one of your family members recommended this model, as they have been enjoying the excellent quality and efficiency of a Samsung Washer for the past 8 years. We are also glad that you find it very quiet, and that you are impressed by its great value, extended 5-year warranty, as well as its Wi-Fi and SmartThings support. You can always count on Samsung to enjoy the most reliable, powerful and smart products in the Galaxy! ^CL at Samsung Support

Mumusse
5 (9,999)

2021-04-06

Paris

5 (9,999)
Super machine à laver que j'utilise depuis maintenant 10jours, il est vrai que je suis adepte des machines à laver samsung qui ont une longue durée de vie malgré l'usage intensif que j'en fais. Celle ci est une merveille elle me permet grâce à sa grande capacité de réduire le nombres de lessives que je fais dans la semaine. J'économise également grâce la lessive car elle utilise seulement ce quelle a besoin en fontion du poids du linge. La fonction vapeur est juste top elle permet de se débarrasser des bactéries je l'utilise pour les draps et autres linge de lit et c'est vraiment parfait. Elle est tellement silencieuse que cela m'étonne à chaque fois. Et le petit plus qui fait toute oa différence la fonction addwash qui me permet d'ajouter la chaussette oubliée directement dans la machine sans devoir attendre la prochaine . Vraiment le top cette machine.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Cookiebear
5 (9,999)

2023-10-13

Port Talbot, South Wales

5 (9,999)
So easy to operate. Lovely and quiet and that is without using the silent mode. Has so many wash functions and additional functions. Washing is just a breeze with this machine. I have the Autodose version but I use pods which are fine to use. Can't praise this machine enough. It was bought to replace my old machine which has become very noisy but to be fair it was a good few years old.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-10-13

CX

Thank you for taking the time to share with us this fantastic review about your happy experience with your new Series 7 Washing Machine! We are glad to see that you love how easy this machine is to operate with its smart and friendly panel. Not only that, but it's great that you are finding it very quiet as it works to wash your laundry thoroughly and hygienically with minimal effort and with the greatest results. As you mentioned, this appliance also comes with very useful features such as Auto Dose, Super Speed and Hygiene Steam, as well as a huge range of cycles that perfectly suit each garment you need to wash. Washing clothes has never been easier and smarter thanks to your new appliance that is packed with the latest and greatest Samsung technology! ^CL at Samsung Support

ttomiszlav
5 (9,999)

2021-04-06

Lille

5 (9,999)
Produit très simple à prendre en main et à utiliser au quotidien. Ce lave linge de grande capacité se montre efficace dans son usage sur les différents types de programmes et tissus. L'ensemble est robuste et semble durable. Le bruit en fonctionnement est acceptable. Les petits plus sont la richesse du nombre de programmes courts et l'ajout de linge possible avec mise en fonctionnement.

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lavinia B
5 (9,999)

2023-12-30

5 (9,999)
Very happy with our new washing machine. The auto dose feature is a nice enhancement, saves me topping up on every wash and I get a warning anyway when the detergent level is low. I haven't used the add wash feature at all, maybe other people find the occasional item to add after the washing cycle starts, just not us. Looks wise, it's really stylish. Great quality from Samsung again.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-01-03

CX

Thank you for your fantastic feedback, Lavinia! We're over the moon to see you're impressed by the stunning design of your new AddWash™ Washing Machine, as well as the incredible cleaning capabilities. The Auto Dose function certainly adds ease to your laundry routine and promises a perfect wash each time by giving your laundry the perfect amount of detergent. The AddWash door is an excellent way to add missed laundry items into loads, but it's also a great way to give more delicate garments a rinse towards the end of the cycle! This versatile and useful feature adds convenience and function to your laundry routine and we're sure you'll be wowed by it when the time comes to put it into use! ^AP at Samsung Support

Lozza123456
1 (9,999)

2025-08-03

Milton Keynes

1 (9,999)
Unfortunately the Auto softner draw appears to have a common fault, had to replace it after 5 months initially, but it was inside the 2 year warrantee period so no problem, however it has again gone faulty again (same problem) after nearly 2 years on from the repair but we're now outside the warrantee, so to me this washing machine is only good for as long as the warrantee lasts.

Features

4 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

2 (9,999)

Noise

3 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2025-08-03

CX

Thank you for taking the time to review the Bespoke Series 6+ Washing Machine. We pride ourselves on creating appliances that exceed our customers expectations, and we're disheartened to see this has not been the case for you on this occasion. We'd love to look into the drawer issue you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

adeline
5 (9,999)

2021-04-01

chambly

5 (9,999)
Lave-linge très simple d'utilisation. Je le trouve très pratique et les programmes sont claires et précis. J'adore le fait qu'il faut remplir le bac à lessive et soupline et la machine se charge de mettre juste ce qu'il faut pour le lavage du linge cela évite d'en mettre trop. l'application Smart Things est très bien également, il faut simplement le temps de la prendre en main.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MarionR
3 (9,999)

2023-03-03

Paris

3 (9,999)
Très bonne machine, par compte j’ai une question pour le programme laine et si on utilise une lessive laine, je dois systématiquement désactivé le lavage automatique ds les menus ? Où il détecte automatiquement la lessive manuelle ? Impossible de rajouter un produit désinfectant genre sanytol que j’utilise régulièrement pour le linge car il n’y a pas de 3eme bac Merci à vous

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2023-03-21

service clients Samsung

Bonjour MarionR, Merci d'avoir partagé votre avis sur le Lave-linge AddWash™ 9kg - WW90T684DLH La distribution de lessive/d'adoucissant ne se fait pas automatiquement pendant le cycle Laine. Pour distribuer de la lessive/de l'adoucissant pendant le cycle Laine, vous devez régler manuellement la quantité de lessive/ d'adoucissant à ajouter. Nous restons à disposition via téléphone ou LiveChat.

Roboc
5 (9,999)

2023-07-31

Hampshire

5 (9,999)
I'm very excited to use my new machine. I've only done one wash so far. It takes a bigger load than my previous machine, so I'm hoping to be able to wash my duvet in it.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2023-07-31

Samsung Support

Thank you for the five-star feedback, Rob! We are very pleased to read how impressed you are with the load capacity and eco-friendliness of your new washing machine! It will serve you well for many years! ^CR at Samsung Support

Mimigib1
3 (9,999)

2021-03-02

PARIS

3 (9,999)
Très déçu de cette machine de dernière génération, elle lave bien, les programmes sont simples, les fonctionnalités bien adaptées mais souvent le linge dans différents programmes ressort extrêmement froissé, même des vêtements qui ne nécessitent pas de repassage sont obligés d'y passer. Nous avons fait plusieurs lessives depuis 2 semaines et le résultat est le meme ...

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-03-22

service clients Samsung

"Cher(e) client(e), Nous vous remercions d’avoir pris le temps de partager votre expérience concernant le Lave-linge AddWash™ 10,5kg - WW10T684DLH. Voici quelques conseils afin d’optimiser l’utilisation de votre lave-linge :https://www.samsung.com/fr/support/home-appliances/quels-programmes-de-sechage-puis-je-utiliser-sur-mon-seche-linge/ Vous y trouverez le programme Perm press ,pour le lavage de vêtements qui ne nécessitent aucun repassage, des tissus synthétiques et du linge moyennement sale. Sachez que vous avez la possibilité de retrouver conseils et astuces auprès de la communauté Samsung. N’hésitez pas à la rejoindre : https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Nous restons à votre disposition. Morgan, Service clients Samsung "

Aud06
3 (9,999)

2021-03-27

Nice

3 (9,999)
Le côté pratique de l autodose je trouve ça bien, mais on ne peut pas vraiment choisir son programme le hublot ne sert pas à grand chose le système connecté ne sert à rien à part signaler l arrêt de la machine mais on ne peut pas la démarrer à distance ni en différé c’est dommage je m attendais à beaucoup mieux rapport qualité prix pas interessant !

Features

3 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-04-01

service clients Samsung

"Cher(e) client(e), Merci d’avoir pris le temps de partager votre avis concernant le Lave-linge AddWash™ 9kg - WW90T684DLH. Nous vous partageons le guide d’utilisation de votre lave linge afin de retrouver les différents programmes possibles : https://downloadcenter.samsung.com/content/UM/202102/20210223110249189/U-PJT_WASHER-AD_SimpleUX_WEB_SEPM-00_EU_French.pdf Sachez que votre lave linge est compatible avec l’application Smartthings, voici quelques conseils pour y connecter votre lave linge :https://www.samsung.com/fr/support/home-appliances/comment-connecter-votre-lave-linge-a-smartthings/ Sachez que nos différents collaborateurs sont là pour vous guider afin d’optimiser l’utilisation de votre appareil. N’hésitez pas à les contacter pour un accompagnement personnalisé :https://www.samsung.com/fr/support/contact/ Nous restons à votre écoute. Alex , Service clients Samsung "

Zava
5 (9,999)

2021-02-13

Clavier

5 (9,999)
Après avoir eu pendant 8 an une machine à laver d’une autre marque j’ai décidé de voir ce que valent les machines Samsung et dire que je ne suis pas déçus est faible. Machine silencieuse même pendant l’essorage. Très simple d’utilisation, toutes les informations nécessaires à un bon nettoyage sont affichées sur l’écran. Je la recommande chaudement.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Gloslass
5 (9,999)

2021-11-17

Gloucestershire

5 (9,999)
I love this machine and it’s features. The app is great, you select the types of clothes you are washing and it designs a program that you send to the machine over the wifi! The gadgets might not be for everyone but I love it. Auto dosing makes life much easier too, and it’s quiet too. Great features for washing and all round great machine.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Risou
4 (9,999)

2022-03-17

Bullion

4 (9,999)
Assez compliqué de se retrouver dans les programmes d'autant qu'aucune notice n'est livrée avec la machine. Il faut télécharger le mode d'emploi sur Internet. Heureusement la machine est "intelligente" et reconnaît les programmes les plus utilisés. Attention à bien répartir le linge sinon l'essorage ne se fait pas.

Features

5 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-03-25

service clients Samsung

Bonjour Risou, Merci de nous avoir fait un retour concernant le Lave-linge AddWash™ 9kg - WW90T684DLH. Voici un aperçu de tous les programmes disponibles sur votre appareil : https://www.samsung.com/fr/support/home-appliances/quels-programmes-de-lavage-puis-je-utiliser-sur-mon-lave-linge/ De plus, pour utiliser au mieux votre lave-linge, nous vous partageons toutes nos solutions et astuces : https://www.samsung.com/fr/support/model/WW90T684DLH/S3/#tips Enfin, nous vous invitons à rejoindre la communauté Samsung afin de partager vos conseils avec d’autres utilisateurs : https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Nous restons à votre disposition, Alex, service clients Samsung

Davdu62
4 (9,999)

2021-04-03

Liévin

4 (9,999)
J'ai aimé le contrôle à distance, les bacs de lessive et adoucissant avec le dosage automatique. Par contre ne pas pouvoir désactiver la sonnerie d'allumage et un gros inconvénient et un raccourci ou un bouton physique pour les départs différés serait plus pratique. Je suis satisfait de cette machine. Cordialement

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-05-21

service clients Samsung

"Bonjour Davdu62, Merci d’avoir pris le temps de partager votre avis concernant le Lave-linge AddWash™ 9kg - WW90T684DLH. Votre retour est important pour apporter les améliorations nécessaires au sein de nos équipes. Aujourd’hui vous avez la possibilité de désactiver la sonnerie de fin de cycle seulement : Appuyez sur l'une des flèches pointant vers le haut à droite de l'écran. Lorsque vous arrivez à l'option 'son', appuyez sur 'OK'. Sur l'écran, vous verrez apparaître dans le coin supérieur droit une icône son barrée. Si vous voulez réactiver la sonnerie, suivez les mêmes étapes. Nous vous invitons à rejoindre la communauté Samsung , vous y trouverez de nombreux conseils et astuces de la part d’utilisateurs comme vous : https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Nous restons à votre écoute. Morgan, Service clients Samsung "

EVO32
2 (9,999)

2024-08-04

North West

2 (9,999)
I was looking for a washer with both a delay timer and rinse hold, so that I could do a full load of washing overnight using the cheaper electricity I have access to, which is why I chose this Samsung washing machine.  Unfortunately, you can't use rinse hold when using the delay timer, which is not mentioned in the owners manual PDF, which I read pre-purchase, or online.  Not allowing the two to work together requires you to either get up in the middle of the night to manually start the machine with rinse hold activated or you use the delay timer and have the wet washing sit in the drum for hours until you get up.  You can of course select zero spin, which will of course leave the washing wet until you're ready to spin it but it's still very disappointing to not be able to use the main feature we purchased this particular machine for.  For those wishing to access Rinse Hold, you will find it via the spin speed button, along with 0 spin.  Another feature we were interested in was the steam function, which we stupidly assumed would allow us to add steam to a particular cycle of our choosing, such as a full load of towels/bedding or even select a steam only cycle to refresh clean clothes or clothing removed from storage.  Unfortunately Samsung have restricted steam to just one cycle where it is integral, rather than optional, so you can forget adding steam to reduce creasing or refreshing still clean clothes, such as a school uniform.  Big miss from Samsung when they go to the trouble of including a steam function and then practically make it useless.  Another feature we were interested to try was Auto Dose, which sounds good until you realise you can't actually input within the settings the amount of liquid to dose when you fill the compartment.  This might sound like a minor point but the machine has no idea of the concentration of what it's actually dosing, for example a concentrated liquid, and bases the amount on the washing load but not also the recommended amount recommended by the liquid manufacturer, which can be as low as 20ml for a 6kg load.  The big German manufacturer of home appliances allows you to scan the barcode of your laundry liquid and the machine is then updated with the precise amount to auto dose after weighing the load.  The Samsung does allow you to select Low, Med &  High when choosing to use auto dose detergent or indeed switch this off if you prefer to manually add powder or indeed liquid detergent in the separate compartment (no manual option for softener), but these options still can't inform the machine of how much to dose.  The result is even when set to Low, most washes need at least three rinses or sometimes more to remove the detergent, which can easily add an extra 30 minutes to the cycle.    What's especially odd is you can actually choose from 1x - 3x concentration for softener in the settings (1x for more softener) but no such option for detergent. Another feature missing is the ability to combine both the detergent and softener compartments for use with just detergent, which some other manufacturers such as Bosch include.  Another big issue for us is the difficulty the machine has in spinning loads our old previous 10 year old washer wouldn't blink at.  This can add an additional 20 minutes on top of the suggested cycle time whilst the machine tries to find it's rhythm and it's not a pleasant sight as the drum bounces and bangs around the casing, even moving the front panel and door back and forth.  If you're really unlucky it will just sit at 9 mins and stay there until you intervene by cancelling the program, redustributing the load yourself and then selecting the spin cycle.  This is a first for us and seems to be a common issue and complaint with Samsung washing machines but one I only became aware of post-purchase.  This machine has plenty of program choice but the towels program is limited to just 4kg and bedding to just 2kg, so we basically use Cottons for a full load and SuperSpeed59 for loads of 5kg or less. The latter doesn't weigh the load unlike other programs as the time is fixed, so it will dose a high fixed amount of detergent, which in turn will require a minimum of 3 rinses if my experience is anything to go by.  Cycle times can be long and unlike most machines these days, Samsung does not give you the option to reduce the time.  Apologies for the length of the review but had I read something like this, which highlighted these issues, I would not have bought this or any other Samsung washing machine for that matter.  One piece of advice I have received and will adhere to in future is:  Do not purchase white goods from manufacturers of TV's, laptops and mobile phones as resources and expertise are spread too thinly.  I still have my fault free, 10 year old washer from another manufacturer sat in the garage, which despite its age even has a delay timer plus the ability to reduce a cycle time, and it's looking more tempting by the day.

Features

2 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)

Noise

3 (9,999)

Ease of Use

2 (9,999)
Response from Samsung:
2024-08-06

CX

Thank you for your detailed review and for sharing your experience with the AddWash Washing Machine. We're sorry to hear that the machine has not met your expectations and understand your frustration. Your feedback is invaluable to us, and we apologise for any inconvenience caused by the limitations you’ve encountered, such as the inability to use the rinse hold feature with the delay timer, and the restrictions on the steam function. We understand how important these features are for optimising your laundry routine. We're also sorry to hear about your dissatisfaction with the auto-dose functionality and the machine's spinning capabilities. We have an in-depth guide to the auto-dispense feature here on our US website to help you get the most out of it: https://spr.ly/6427YXv0c As for the spin cycle, if a load unbalance is sensed during the start of a spin cycle or during a rinse cycle, the machine will attempt to automatically reposition the load by rotating slowly in both directions. The auto-redistribution will happen multiple times depending on the cycle chosen and can extend the overall time by 30 minutes for particularly uneven loads. If the washing machine decides the load is within safe limits and can be spun but at a slower speed, it will automatically adjust the final spin speed and complete. This is why the result can vary between loads and cycles. We understand the recommended weight for loads hasn't met your expectations and that you've felt your cycle choice has been limited. The recommended loads are provided to ensure the most effective clean and spin is provided, and to help keep your washing machine drum in optimum condition by not overloading the machine. We recommend taking a look at this guide on our website that provides guidance on laundry load weights: https://spr.ly/6428YXv0Y Regarding the specific issues you've mentioned, we are committed to providing support and solutions. Please reach out to the experts in our Home Appliance Team, who will further investigate the problems you have encountered and work to ensure you're able to fully enjoy your appliance. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6429YXv0l We appreciate your patience and thank you for taking the time to provide such comprehensive feedback. ^AP at Samsung Support

Cityzenalex
5 (9,999)

2022-08-18

Nantes

5 (9,999)
Très bon lave linge en remplacement de l'ancien qui malheureusement a rejoint le paradis des laves linges trop tôt. Capacité de 10kg de linge ! Programmation via le téléphone avec le wifi ou des programmes pré enregistrés sur le lave linge directement. Auto doseur de lessive et d'adoucissant. Bref top.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
RomainH
5 (9,999)

2021-04-02

Yvelines

5 (9,999)
Après 10 jours d’utilisation intensive, cette machine Samsung WW10T684DLH est parfaite. Elle est silencieuse (je l’ai même fait tourner une nuit pour tester). Elle lave parfaitement, et heureusement, c’est sa fonction première. J’ai testé sur le linge de tous les jours, sur des vêtements sales après des travaux (avec des traces de peinture, de terre et autre), sur des draps, sur couettes et oreillers, des tapis, etc... Les nombreux programmes de lavage permettent de laver de façon optimale, avec un linge qui ressort propre et qui sent bon, notamment grâce au distributeur automatique de lessive et de soupline. Esthétiquement la machine est belle, et possède un double hublot pour ajouter du linge en cours de cycle. Cependant, la machine est un peu plus grande que les standards, ce n’est pas un problème pour moi, mais restez vigilant. Le lave linge est connecté et vous prévient par notification sur votre téléphone lorsque la lessive est terminée. Je recommande fortement ce produit !

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
MorganeD
5 (9,999)

2021-02-17

Liège

5 (9,999)
Très bonne machine à lessiver. Très pratique quand on est tête en l air et qu'on la met en marche en oubliant d'y mettre un truc ou l'autre. De +, elle est silencieuse avec tous les programmes jusqu'à 1200 tour/min. À 1400t/min, elle fait un peu de bruit a l essorage mais rien de très dérangeant.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Hashim G
5 (9,999)

2024-04-18

Blackburn

5 (9,999)
It’s a great product, superbly silent and efficient, we used to have a Miele washing machine before this one and wanted to get it again however decided to go for this machine as the a lot of amazing features and price is very competitive as well. I hoping it will last as long as my other machine!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-04-18

Samsung UK Reviews Team

Thank you very much for letting us know why you love your new washing machine, Hashim! It is a pleasure to know you are enjoying the incredible efficiency and powerful yet gentle and quiet cleaning power! It will serve you well for many years to come! ^CR at Samsung Support

aske
5 (9,999)

2022-02-10

5 (9,999)
its has loads of programs and special programs but its the ease of use with the automated detergent feature combined with the excellent cleaning that really make it stand out. Combined with high quality detergent it can remove even the most difficult stains. Its also fabulous value for money

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
R4chr
5 (9,999)

2023-10-10

Maidstone

5 (9,999)
Love the auto dosing feature-great for the family learning to use the machine. The notifications on my phone when the machine has finished is really useful if I'm not in-i can ask the husband to empty it (he doesn't think this is a great feature). Nice and quiet-easy to set up and use.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2023-10-11

CX

We're delighted to read how much your family loves the Auto-Dose feature and quiet, easy operation of your new washing machine! Plus, with live notifications, you can be sure the washing won't sit damp ever again! Thanks for the five stars, Rach! ^CR at Samsung Support

christianjacques
2 (9,999)

2024-07-03

2 (9,999)
Même à 400 T/mn le linge sort froissé ce qui n'était pas le cas avec notre précédente machine; Le mode d'emploi est très succin, en particulier il ne mentionne pas le cycle "cuve pleine" que l'on découvre à l'usage seulement et il porte la mention "Sans vidange et sans essorage".
Response from Samsung:
2024-07-04

Service Clients Samsung

Bonjour, Nous sommes navrés de cette mauvaise expérience avec votre appareil. Nous vous invitons à prendre contact avec l’un de nos collaborateurs qui sera en mesure de trouver une solution adaptée à votre situation : https://www.samsung.com/fr/support/contact/ Nous espérons avoir l'occasion de vous fournir une expérience plus satisfaisante à l'avenir. Cordialement, Yael, Service Clients Samsung

Tom
4 (9,999)

2021-11-09

Worksop

4 (9,999)
Needed a new washer and liked the add to feature, and yes I have dropped a sock and needed to add to the wash! Looks great, quite whilst washing though is quite loud adding water. Loads of features and leaves the clothes much softer once dried. Happy with the purchase.

Design

4 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Mark15
5 (9,999)

2025-02-27

5 (9,999)
There are a lot of thing I like about the washing machine besides giving my clothes a great wash the countdown timer lets me know how long it will take and most of all the beeps are gone when the wash is ready it plays a little tune to let me know I can open the door

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Formanoie
5 (9,999)

2021-08-12

Soumagne

5 (9,999)
Première machine Samsung conseillée par ma fille qui était plus que ravie de la sienne. Pratique, facile d’utilisation, silencieuse,… je ne regrette pour le moment pas mon achat. Ses diverses programmations et ses fonctionnalités sont vastes et diversifiées.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sev1410
5 (9,999)

2022-01-19

Annecy

5 (9,999)
Je suis super contente de cette machine avec un super essorage à 1400 t/min..le top..et super génial le dosage automatique de la lessive et de l assouplissant .très facile pour mes enfants et mon conjoint du coup pour faire la lessive ...je la conseille..

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Catture
5 (9,999)

2021-07-11

5 (9,999)
The washing machine that dreams are made of! From the app, to telling you on your Apple Watch that the wash is finished and the auto-dose feature for detergent & fabric softener, this is quite simpy the best appliance in our house now! 110% recommended.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
JCJT
1 (9,999)

2022-12-03

London

1 (9,999)
washing machine does not connect to my (samsung) phone or my partners. Washing machine is also incredibly loud (everytime a wash ends the machine does a 20 second jingle). Not worth the money. Touch screen makes everything harder to work than easier.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-12-06

Samsung Support

This is not what we like to see, so we would like to assist you with getting all of the best out of your new Series 6 AddWash and Auto Dose Washing Machine. We'd recommend speaking to our Customer Support team who will be happy to help you with the connection, and also how to disable the tune that plays at the end of every cycle if this is your preference. You can find details on all of the different ways to contact them, plus their opening times, by following this link: https://bit.ly/SamsungUKSupport ^DB at Samsung Support

Na0miii
4 (9,999)

2021-06-17

Tournai

4 (9,999)
En test depuis 2mois, cette machine a changé notre manière de faire les lessives. Plus besoin de doser la lessive, un oubli de chaussettes et op avec le Add Wash on en parle plus. L'application permet d'avoir une vue à distance sur le cycle en cours.

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
KathrynM
5 (9,999)

2023-11-09

Swindon

5 (9,999)
Ordered this machine to replace my last Samsung washing machine ,this was a previous model of this new one Bought another as it had always been reliable and always washed well, great choice of programmes available , extremely quiet , can’t fault it

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-11-10

CX

It's great to see that your previous model provided you with an excellent service, and gave you a high level of confidence in our brand. We're certain that your new Series 7 washing machine will boost your fondness for our washers to ever great heights, Kathryn, thanks to all the intelligent new ways that it can help you clear any type of laundry pile with whisper quiet cycles. ^DB at Samsung Support

Dynalee
5 (9,999)

2021-05-04

Florenville

5 (9,999)
J'aime beaucoup le fait qu'il calcule automatiquement la quantité de lessive et adoucissant, le hublot où on peut rejouer des oublis en cours de route, la fonction Wi-Fi et les choix de programmes automatiques. Elle est aussi très silencieuse

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
KJD153
5 (9,999)

2021-11-08

Sutton Coldfield

5 (9,999)
Samsung has to be the top company to purchase from. Item breaks down someone is out to repair it in a few days. If it cannot be repaired it will be replaced under warranty. Samsung certainly beat LG for service repairs and customer service.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Clem72
5 (9,999)

2021-06-19

La Flèche

5 (9,999)
Connecté et multiples programmes Le diffuseur automatique de lessive et soupline est econome Silencieux, musique de fin de programme sympa L addwash est top lorsqu'on oublie un vêtement Une seule fois linge un peu froissé

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-06-23

service clients Samsung

"Bonjour Clem72, Nous vous remercions d’avoir partagé votre expérience avec le Lave-linge AddWash™ 9kg - WW90T684DLH.Grâce à La technologie ecobubble™qui injecte de l’air au mélange d’eau et de lessive pour une dissolution plus efficace des détergents et la création d'une mousse ultra-performante, pénètre les fibres plus rapidement. Ainsi, les lave-linge Samsung peuvent laver à froid* (15°C) avec la même efficacité qu’un lavage à 40°C, tout en économisant de l'énergie et en préservant la qualité et les couleurs des textiles. Savez-vous qu' en cas de besoin , Samsung met à votre disposition diverses solutions et astuces ? : https://www.samsung.com/fr/support/model/WW90T684DLH/S3/ Vous trouverez aussi de nombreux conseils de la part d’utilisateurs comme vous au sein de la communauté Samsung , n’hésitez pas à la rejoindre et partager aussi votre expérience : https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Nous restons à votre disposition. Alex, Service clients Samsung "

imb123
3 (9,999)

2023-05-26

Cumbria

3 (9,999)
I bought this machine, like so many things, because it is highly rated by Which? It does a fine job of washing clothes, but there are a couple of annoyances. The major one is that I used the conditioner dispenser in my old machine for antibacterial cleanser. In this auto-dose machine it thinks it knows better than me how much fluid to take from the conditioner tank and leaves all the cleanser I put in there. The only work around seems to be to put the machine on for a wasteful extra rinse and put the cleanser in the AddWash door. I find it very annoying that all the clever technology that I don't want has resulted in such a basic feature being removed. If this had occurred to me before buying the machine I wouldn't have. The other issue is that it wobbles a great deal when building up the spin speed. Oddly it’s fine when spinning fast. It was so bad we contacted Samsung because we sure there was a fault. An engineer said it was normal and suggested using a “Steady Spin”. That has helped but it still seems surprising the violent wobbling is considered normal.

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)

Noise

1 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2023-05-27

Samsung Support

Thank you for taking the time to share with us this review about your experience with the Series 6 Washing Machine. We are delighted to see that you are happy with the washing results of this appliance overall, so you can have freshly and hygienically clean clothes every day. Nevertheless, we also understand that you are not finding the Auto Dose feature very useful, and that the washing machine vibrates while spinning. We would love for you to be able to make the most of the incredible smartness of this washing machine, and we are ready to help. Although you can add more conditioner to your washing manually by using the AddWash door, this washing machine automatically recognises the right amount of conditioner needed depending on the cycle used, the weight of your laundry, the type of clothes washed and the temperature. This smart automation doesn't only avoid over filling and wasting liquid, but also under filling to avoid stains while maximising efficiency and washing results. You can find more information on how to make the most of this feature on pages 34 and 35 of the User Manual: https://bit.ly/SamsungUK-WW90T684DLNS1-UserManual We also recommend following this link where you will find a comprehensive guide on how to reduce the vibration of your appliance with every cycle: https://bit.ly/WhatToDoIfYourWashingMachineIsVibratingExcessively If you need further support, please don't hesitate to contact our Support Teams who will be more than happy help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Madusha
3 (9,999)

2021-11-03

London

3 (9,999)
Connection via SmartThings app is disappointing as you will never able to control or check the status of your washing machine through the SmartThings app. It will just keep trying to connect, that’s all you will ever see!!!!

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Julien s
4 (9,999)

2021-08-09

Lillois

4 (9,999)
Quel efficacité, premier lave linge Samsung pour nous et nous regrettons de ne pas l'avoir acheté plus tôt ! Silencieux, joli, et surtout toutes les fonctionnalités demander et bien plus encore. Je recommande autour de moi.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Cathwash
5 (9,999)

2021-07-21

Manchester

5 (9,999)
We love our new washing machine. It has the 'add wash' door which we have used twice since we bought the machine 3 weeks ago. We thought we would never use the 'sync to phone' device, however we have found it very useful.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

User manual & Downloads Product information sheet

User Manual ((Full version))

ver 1.0 | 14.06 MB

08.05.2025

ENGLISH

Statement of Compliance ((Full version))

ver 1.0 | 0.24 MB

24.04.2024

ENGLISH

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*AddWash™ door can be opened at any time when the drum temperature is below 50°C.

**Redemption within 90 days

***Requires SmartThings App available on Android and iOS devices. An internet connection is required.