Bespoke AI Front-Load Washing Machine Series 6+ ecobubble™ 9KG

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Dimensions

  • Width

    600 mm

  • Height

    850 mm

  • Depth

    550 mm

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Bespoke AI Front-Load Washing Machine Series 6+ ecobubble™ 9KG
Graphite 9 kg

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Highlights

Smart Control +

Smart Control +

Hygiene Steam

Hygiene Steam

Wash in 59 minutes

Super Speed (59 mins)

5-year warranty on parts & labour available on this appliance

5-year warranty on parts & labour available on this appliance

10-year warranty on the motor

10-year warranty on the motor

Eco Bundle Product

Eco Bundle Product

Features

Lovely bubbly

ecobubble™

ecobubble™ technology is one of our brilliantly useful features designed to make laundry less of a chore. Mixing air, water and detergent, it cleverly creates bubbles that wash your clothes at cooler temperatures, helping you to bring down your energy bills.

Powerful bubbles Powerful bubbles
Powerful bubbles Powerful bubbles

Add to the wash, during the wash

AddWash™

How frustrating is it when you put the washing machine on and discover a stray sock on the stairs? Not anymore. The AddWash™ door lets you quickly drop in anything extra during the wash* – from missed clothes to the forgotten softener to the delicate blouse that only needs a rinse.

Add to the wash, during the wash

AddWash™

How frustrating is it when you put the washing machine on and discover a stray sock on the stairs? Not anymore. The AddWash™ door lets you quickly drop in anything extra during the wash* – from missed clothes to the forgotten softener to the delicate blouse that only needs a rinse.

  • *AddWash™ door can be opened at any time when the drum temperature is below 50°C.
  • *AddWash™ door can be opened at any time when the drum temperature is below 50°C.

The perfect dose

Auto Dose

Here’s a little wash day win for you – a washing machine that knows just the right amount of detergent for any load. No more over filling and wasting liquid, or under filling and ending up with stained clothes, Auto Dose takes care of it. Better still, the dispenser holds enough liquid for 16 loads – that’ll see you through for around 1 month of washing*. Result.

*Based on the average of 4 loads per week / 5kg load / normal soil level.

Loads Smarter

Smart Control +

Washing just got smarter. With an easy-to-use control panel, this Samsung smart washing machine remembers your family’s laundry habits and suggests your favourite cycles first. From whites to bed-change days, track every cycle’s progress on the simply designed display. Then when the washing’s done, you’ll get a notification on your phone with the SmartThings app*. Want to make things even simpler? Use the app* to schedule your washes and get guides to find the perfect setting.

Loads Smarter

Smart Control +

Washing just got smarter. With an easy-to-use control panel, this Samsung smart washing machine remembers your family’s laundry habits and suggests your favourite cycles first. From whites to bed-change days, track every cycle’s progress on the simply designed display. Then when the washing’s done, you’ll get a notification on your phone with the SmartThings app*. Want to make things even simpler? Use the app* to schedule your washes and get guides to find the perfect setting.

  • *Available on Android and iOS. An internet connection is required. *Auto Cycle Link is only available when both the washing machine and tumbles dryer have AI Control and are Wi-Fi connected.
  • *Available on Android and iOS. An internet connection is required. * Auto Cycle Link is only available when both the washing machine and tumbles dryer have AI Control and are Wi-Fi connected.

Fast washes for busy lives

Super Speed (59 mins)

Why spend an age waiting around for the washing to finish? The Super Speed cycle on your washing machine lets you whizz through a full 5kg load in just 59 minutes– perfect for busy lives. It uses our ecobubble™ innovation to clean clothes cooler, while the final superfast spin cycle rings out all the excess water cutting down on drying time too. So here’s to less time on the chores and more time doing what you want.

Go cleaner with the power of steam

Hygiene Steam

When it comes to deep-down cleaning, not all washing machines are up to the job. So it’s good to know that Hygiene Steam on your Samsung washing machine banishes the things you can see and those you can’t – bacteria, pollen, dust mites and more. The steam is released upwards to make sure every last item gets a deep and even clean. The results? 99.9% of bacteria are obliterated and allergens inactivated*. No pre-soaking, no hassle, no worries.

Hygienic cleaning Hygienic cleaning
Hygienic cleaning Hygienic cleaning

*Testing done by Intertek on Staphylococcus aureus and Escherichia coli and Dermatophagoides farinae Hughes, on 100% cotton, 3kg load, with standard powder detergent. Individual results may vary.

Clean machine, spotless clothes

Drum Clean +

Looking for the cleanest clothes? It all starts with a sparkling washing machine. Drum Clean+ keeps the inside of your washer hygienically clean with a combination of soaking, pulsating and high-speed spinning that removes 99.9% of odour-causing bacteria* from the drum and helps get rid of dirt from the door rubber seal, without using any detergents. And it even reminds you after 40 washes to run a cleaning cycle. The best news? Good maintenance will save you some money in the long run.

*Eliminates 99.9% of bacteria from the inside of the washing machine and removes dirt from the rubber gasket. Based on testing by Intertek of the Drum Clean+ cycle.

*Eliminates 99.9% of bacteria from the inside of the washing machine and removes dirt from the rubber gasket. Based on testing by Intertek of the Drum Clean+ cycle.

Clean drawer, cleaner clothes

StayClean Drawer

Keep your detergent flowing freely through your washing machine and get cleaner clothes with the StayClean Drawer. Targeted jets of water rinse away build-up in the drawer so you don’t have to. And because it keeps your washing machine in great shape, your clothes get thoroughly and hygienically cleaned every time.

Stain solver

Bubble Soak

Meal time mess or grass stains? Whether it's cotton, synthetics or baby clothes, add a 30-minute bubble soak to your wash. Then let our unique ecobubble™ technology go deep into the fabrics to loosen stubborn stains. You'll love how brilliant it gets your whites.

Peaceful laundry and peace of mind

Digital Inverter Technology

Happy laundry days. Here’s a quiet washing machine that’s built to last, has all the power you need, cuts down noise and still uses less energy than a typical washing machine – so it’s kinder on your wallet too. It’s all thanks to our Digital Inverter Technology ramping up the performance, not the noise. And the added bonus? The components and engineering are backed by a 10 year warranty, giving you peace of mind for years to come.

Specifications

  • Washing Capacity

    9.0 kg

  • Energy Efficiency Class

    A

  • Bubble technology

    Bubble technology

  • Physical specification

    600 x 850 x 550 mm

  • Net Weight

    67 kg

  • Washing Capacity (kg)

    9.0 kg

  • Body colour

    Inox

  • Door

    Carved Door (Black) + Silver Deco

  • Panel Display

    AI Control

  • Energy Efficiency Class

    A

  • Energy Consumption (100 cycles)

    49 kWh

  • Water Consumption (cycle)

    50 L

  • Duration of the Eco 40-60 (H:MM)

    3:48

  • Spin Efficiency

    B

  • Noise Emission Class

    A

  • Noise Level (Spin)

    72 dB

  • AI Control

    Yes

  • QuickDrive

    No

  • AddWash

    Yes

  • Aqua Hose

    No

  • Auto Dispense

    Yes

  • Bubble Soak

    Yes

  • Bubble technology

    Yes

  • Child Lock

    Yes

  • Delay End

    Yes

  • Drum Clean

    No

  • Drum Clean+

    Yes

  • Drum type

    2nd Diamond

  • Intensive

    Yes

  • Language Setting

    Yes

  • Leakage Sensor

    No

  • Motor

    DIT

  • My Cycle

    Yes

  • Pre Wash

    Yes

  • Quick Wash

    Yes

  • Smart Things

    Yes

  • Spin Speed

    1400 rpm

  • StayClean Drawer

    Yes

  • Steam

    Yes

  • Super Speed

    Yes

  • VRT

    No

  • Eco 40-60

    Yes

  • AI Wash

    No

  • Super Speed

    Yes

  • 15' Quick Wash

    Yes

  • Active Wear

    Yes

  • Baby Care

    Yes

  • Bedding

    Yes

  • Cloudy Day

    Yes

  • Cotton

    Yes

  • Colours

    Yes

  • Delicates

    Yes

  • Denim

    Yes

  • Drain/Spin

    Yes

  • Drum Clean

    No

  • Drum Clean+

    Yes

  • Hygiene Steam

    Yes

  • Intense Cold

    Yes

  • Mixed Load

    No

  • Outdoor

    Yes

  • Rinse + Spin

    Yes

  • Shirts

    Yes

  • Silent Wash

    Yes

  • Synthetics

    Yes

  • Towels

    Yes

  • Wool

    Yes

  • Net Dimension (WxHxD)

    600 x 850 x 550 mm

  • Net Weight

    67 kg

  • Gross Dimension (WxHxD)

    670 x 890 x 660 mm

  • Gross Weight

    69 kg

  • Full Depth Including Protruding Part

    635 mm

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

  • Security Update Period (At least 5 years from launch of product)

    31 December 2025

Reviews

Bespoke AI Front-Load Washing Machine Series 6+ ecobubble™ 9KG

4.5

Recommended by 88% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5 stars 84%
4 stars 4%
3 stars 2%
2 stars 2%
1 stars 8%
Features 4.7
Performance 4.5
Design 4.7
Value 4.3
AI review summary
  • This washing machine is praised for its excellent cleaning ability, quiet operation, and convenient features like the Add Wash door and smart app connectivity.
  • Customers are generally satisfied with its efficiency, ease of use, and eco-friendly performance.
  • While a few reported issues with the Auto Dose system and occasional clothing damage, the overall consensus is that this is an outstanding washing machine that delivers an exceptional laundry experience.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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Filters

167 Reviews

Starsandthunder
5 (9,999)

2020-10-19

5 (9,999)
I received this washing machine from Samsung for product testing purposes. This machine replaced an old Hotpoint one that I had for the past 10 years. I am extremely impressed with my new Samsung washing machine! Here's what I like about it: - Add Wash lets me pause the cycle and a small hatch door on the front of the machine can be opened to put in that item that I forgot to put in with the main load. - Auto Dose is not only saving me money by using less detergent and fabric softener, but it makes my washing experience easier because I do no have to think about these each time I wash. There are 2 separate containers in the detergent draw which I have filled up with fabric softener and detergent and the machine prompts me when each are getting low. - There are many different settings / cycles to choose from, such as cottons, dedicates, towels, bedding, sports wear - the list goes on! - It is incredibly quiet. Even at full spin speed I barely notice it (certainly compared to my old washing machine which was far nosier). - Smart Things connectivity - this is super useful; you connect the appliance to your home WiFi and through the Smart Things app on my smartphone, I can control the wash. It also sends me a notification letting me know when the cycle has been completed. - Ease of use - with the central dial button, you move through the programme selection and it prompts you on how to make your selection. The screen is easy to read and guides you through the process. - Friendliness - ok, this is a silly one, but it makes me smile when the machine shows "hello" on the screen when I switch it on and when the cycle has finished, the machine plays a nice little tune, not just a regular "beep". This may be annoying for some people (I would have thought you could switch it off, I haven't tried) but I love it! What have I found difficult? To be honest, not nothing really! There was one difficult moment when the machine was first installed. The language had defaulted to Dutch and even though the machine guides you through how to change the language, because it was in Dutch I didn't understand how to do it! But a quick search on the Samsung support page guided me through this and my machine is now in my native English language! The only other thing that I haven't solved for yet (and this is very specific) is where to place a water softener tablet. I tend to use one in each wash, but with the auto-dosing drawer, I'm not sure where to put it. Overall, this is a fantastic machine and I am extremely happy with it. I have only been using it a relatively short while, but it feels robust and I imagine it will be very reliable and durable for many years to come.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
antporpoda
1 (9,999)

2022-11-11

Manchester, UK

1 (9,999)
Bought the washing machine end of April and the drum rubber seal deformed and broke in October so now the washing machine leaks water every time it works (a lot of water!). I was informed by Samsung that this is classed as a "consumable" part and won't be covered under warranty as this is wear and tear. For a practically new washing machine to have such an issue it is extremely disappointing and frustrating. What is more is that this is the second Samsung washing machine I own which has the same exact issue this to me shows poor design of this particular part and a serial defect issue.
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Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-13

Samsung Support

Thank you for taking the time to share your thoughts with us. We are sorry to read that you have had a bad experience due to the seal on your washing machine becoming damaged. Damage to the seal can be caused by a number of things, such as unintended objects within the drum, not using a laundry net for small items and items such as brassieres that have metal components to them. Therefore, the seal is not covered under the warranty. Although the repair is not covered, we will be happy to discuss the options available to you. To speak to our Home Appliance Specialists about a solution, please contact us directly via the following link: https://bit.ly/SamsungUKSupport. There you will find multiple contact methods and their individual opening hours. ^CR at Samsung Support

Angrycustomer2022
1 (9,999)

2022-07-08

Reading

1 (9,999)
Washing machine itself is nice and cleans well. However the reason for the 1 star is that the gasket seal had a tear after 8 months so we got it replaced due to it not being part of the warranty even though the washing machine is under a year old. Apparently its a perishable part that is not covered. It cost us a fortune £180. After 2 months the same thing has happened again. They want me to pay for someone to come out and replace again. At this point it would be cheaper to buy another washing machine and not use Samsung again as they are not willing to support their customers for faulty products. Overall poor performance from Samsung and they have lost a customer.
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-08-23

Samsung Support

We're sorry to see that there has been an issue with the seal in your washing machine. We can understand that this is frustrating but our engineers always ensure to do a thorough inspection to find the cause and extent of the damage. Any accidental damage would be deemed out of warranty and would be a chargeable repair. We wouldn't want to lose a loyal fan, so rest assured they would do an excellent job of repairing it so that it's working as it should be! For further support and advice on this, get in touch with us. Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

Zara Entwistle
5 (9,999)

2025-04-22

5 (9,999)
Ive been looking at this washing machine for a while and finally decided it was time to upgrade. It's a beautiful design, clean and classy. So many wash modes to choose from too. I really like the add wash feature as I have often turned around after filling the machine, to find a rogue sock staring back at me. Now however I can simply add it to the wash. 9kg wash load is brilliant for a family of 5. The auto dose system is handy too as you simply fill up the Chambers and it adds the correct amount to the wash for you, so no more wasting liquid or softener. The wash cycles are so quiet I even forget its on at all, and there is a silent wash feature too but I don't know how much more quiet you can get lol. Plus you can add this to the smart things app and you can control everything from your phone and get washing updates. Over all I love this washing machine and honestly wished I had made the purchase a lot sooner.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-04-23

CX

We're thrilled to see how much you are loving your Series 7 Washing Machine, Zara! The sleek design fits beautifully into your home, and the great array of wash options ensure that your laundry always gets the five-star treatment. The Add Wash door ensures that those pesky socks can never evade the washing machine, no matter how hard they try, and the spacious 9 KG capacity lets you cut down on laundry loads. Auto Dose makes putting on a wash easier than ever, as it measures out the perfect amount of detergent for each cycle. The Digital Inverter technology takes this appliance to a whole new level, by ensuring that it can operate incredibly quietly. Adding this machine to the SmartThings app allows you to control every aspect of the cycle remotely, including starting the wash and keeping up to date with its progress. This machine is all about convenience, and quickly makes you wonder how you ever lived without it! ^SK at Samsung Support

Caro33
1 (9,999)

2023-06-07

London

1 (9,999)
The machine was great for the first few months and now the Auto fill detergent draw doesnt seem to be working. Also the drum makes a loud vibrating noise on some washes The Customer support has been pretty poor with any help on how to sort this auto detergent issue. I have called the number and spoke to a lovely helpful person but they were just reading the manual which is what i had done. Its pretty frustrating to not be any closer to resolving the problem - and a helpline that doesnt have more knowledge than the manual. They could not give me a contact number for samsung UK to try and resolve the issue further. i bought this machine because of the WHICH reviews and have been very disappointed.
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

2 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2023-06-08

Support

Thanks for sharing your feedback for your washing machine, Caro, and letting us know that you've been having some issues with the Auto-Dispenser and a loud vibrating noise. This isn't the experience we'd expect so would love to get this looked at and sorted for you as soon as possible, so you can continue to enjoy it. We recommend staying in touch with our Home Appliance specialists over the phone, who will provide all the information you need going forward, and can arrange for an engineer to visit and inspect it. Our contact number is 0333 000 0333. You can also find all our contact details and opening times here: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

zeton
5 (9,999)

2023-10-28

Bedford/UK

5 (9,999)
Nice look and great features. We've only had it for 2 weeks, but it's quiet and washes clothes nicely, thanks to the automatic dosing of liquids, no more problems with dosing detergents or adding forgotten items during washing. It's a bit expensive and larger than our old one, i.e. deeper, so it doesn't fit all the way under the kitchen counter. Nevertheless, a good purchase and we are satisfied. We bought it on the recommendation of someone who has been using it for 3 years, they recommended this model, not a newer one. A really useful gadget at home. I would highly recommend :)
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-10-29

CX

We're delighted to see you're enjoying your new AddWash™, Zeton! Forgotten washing is a thing of the past thanks to the incredible AddWash door, and the Auto Dose function means the perfect amount of detergent will be added to your load to give your clothes the best clean each time. It's wonderful to see you're also impressed by the quiet operation as well as the sleek look! We know this fantastic appliance will continue to amaze you! ^AP at Samsung Support

Kaleem61
5 (9,999)

2025-02-09

Enniskillen, North Ireland

5 (9,999)
So cute, easy to handle, user friendly and 5 year warranty
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
M Review
5 (9,999)

2020-10-19

5 (9,999)
I received this washing machine from Samsung for product testing purposes. So far, this has been a great machine to use. I particularly like the Add Wash ability and the Auto Dosing. The front door itself feels very solid. There are a lot of different cycles to select from, which is useful because it will adjust the wash programme according to the items that I am washing. The ability to connect to the Smart Things app is great too as I like being able to know what the machine is doing when I'm not in the room. The machine also switches itself off, which is a big win. I am very happy with this machine and because it has a 10 year guarantee on the motor it feels as though it is built to last.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Hannah38
2 (9,999)

2022-10-01

Ely Cambridgeshire

2 (9,999)
I have had a Samsung washing machine now for years. My last two have been amazing! However I have recently got a series 6 as a replacement as my old one couldn’t be repaired. It’s awful, it’s noisy when on a spin my old one you could barely hear! The settings are crazy only 3 cycles that take a full 9kg? And with a huge family what use is this when the cotton wash takes ages! Really really disappointed but now I’m stuck with it as I’ve used it. The reason I went for this one is it has the auto dose which I love but that literally is the only good point. I have never left a bad review but feel all the ones I read weren’t true!

Features

1 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-10-02

Samsung Support

Thank you for taking the time to share your feedback with us, Hannah. Although we are delighted to read that you are happy with the auto-dosing feature of this washing machine, we are sorry to read that the range of cycles suitable for your household is less than expected. When it comes to noise during the spin, we recommend you first ensure that your washing machine is perfectly level on a solid surface. If the washing machine is not level the spin will cause the washing to rock and cause the spin to be unstable, causing more noise. To level the washing machine, use the feet by spinning them around, increasing or reducing the height of the leg. If you continue to experience an issue with the noise of your machine, please do not hesitate to contact our Home Appliance Specialists directly, who can discuss this with you in more detail. You can find all our contact methods and their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

Megan8
1 (9,999)

2022-12-05

London

1 (9,999)
Bought item in July and within less than 5 weeks, seal clamp inside came out creating bad leak by door. They came to fix it after 2 weeks wait for engineer! As I bought this washing machine with 5 years warranty, I would have thought any problems with machine would have been covered but I was wrong…. 4 months later, I have had the same problem again, seal broke and rubber seal around door seems to be loose. I have been told this is not covered under the warranty! This machine is new and could be classified as faulty from the start. If only I knew I would have pushed back for a refund from the beginning.. Samsung did not even consider that there may be a fault with the machine, but to tell me to pay for repair since not covered under warranty. The fault was due to overloading they said…Within first 5 weeks and again in less than 5 months???!!This is not the cause of overloading as I know I would not do that!!!! It is obvious there is a problem/fault with the machine and design! I have had many washing machines and also Samsung too but never had to encounter this problem and especially within first 5 weeks. I have asked for a refund and Samsung customer service team had told me to go back to the retailer where I bought the washing machine from to try and request for a refund. But when I told them that I purchased it directly from them they were not willing to refund me. Does that make sense?! I’m totally disappointed with Samsung and for not taking any responsibility for their poor product design/faulty product. Stay clear from THIS PRODUCT. I will not be buying anymore products from Samsung again due to product and customer care given!!!!
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-12-08

Samsung Support

This is not what we like to see Megan, and we can certainly understand your frustration with experiencing this same fault on two separate occasions so close after its initial purchase. We do design all of our products to provide a lengthy and reliable service, and do hope that this is the end of any issues you will have with your Series 6 AddWash and Auto Dose Washing Machine, and that it only provides you with all the levels of quality that you would have been expecting when you decided on buying it. If you would still like for a different resolution to be looked into then we do recommend keeping in touch with our Customer Support team, so one can continue to be looked into for you, as we assure you that we do value you as a customer, and would not want to give any cause for you to consider avoiding any of our products in the future. ^DB at Samsung Support

lanki
5 (9,999)

2021-04-03

uk

5 (9,999)
First I have to Say A big thank you to the service People that deliver and Plumb in the Washer. While cleans clothes Lovely. It pays to learn the cycles on this washer. But you will find you soon pick them up & get used to it. Love the fill up on washing powder & softener & it uses the amount itself per wash & tells when needs refilling. Now I am Disabled & can use this washer With No issues Really. And you get the peace of mind of a Good warranty on parts & Labour. A great Family washer
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Nic H
5 (9,999)

2020-10-17

5 (9,999)
I received this washing machine from Samsung for product testing purposes. From using a machine from a number of years ago, this one is much faster and quieter with so many customisable options. Today's clothing is mostly to be washed at 30 degrees and having so many options to do this is fantastic. I can change the rinse cycles, spin speeds and temperature as required, plus a 15 minute quick wash which really does take 15 minutes is amazing meaning I can do two washes on my lunch break when I am working from home.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Gilly
5 (9,999)

2021-12-12

Glasgow

5 (9,999)
I bought this a couple of months ago and I am very happy with it. Good choice of programmes, I like the option to add extra programmes e.g bubble soak for stains, intense for soiled items. Can change spin speed and temperature. Useful to have machine clean cycle, it lets you know when it is due. Auto dispense good as doses detergent and softener for required load, can change to manual if required. Add in wash handy for forgotten or dropped items. Good spin. Quiet machine App is handy, you can see when cycle is complete Can definitely recommend this machine. Very easy to customise to your own preferences.

Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Dass
1 (9,999)

2024-03-05

Gatwick

1 (9,999)
Rubish washing mashine never use samsung again Customer service usless put on hold for an hour no answer bad customer service had a leaking washing machine to a month to repair

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

1 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2024-03-06

Samsung UK Reviews Team

We are disheartened to read that you are not happy with your Series 7 Washing Machine because you have noticed water coming out of the appliance, Dass. We appreciate that this situation is not ideal, and that you have tried to reach out to our Support Teams for help. Please follow this link, kindly shared by our colleagues abroad, where you will find a useful guide on how to identify any leakage from your appliance and fix it immediately: https://spr.ly/6423XmILd If you need further support, please don't hesitate to get in touch with us again, and our Home Appliances experts will be ready to offer you full assistance with getting your appliance back to its fully working condition. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/6424XmILe ^CL at Samsung Support

Chilespurs
5 (9,999)

2020-10-26

5 (9,999)
‘I received this washing machine / tumble dryer from Samsung for product testing purposes.’ What can you say about washing machines, well plenty about this one, features are fantastic, yes does all the things you expect of a washing machine but more. Love the auto dose you just fill detergent for softener and liquid cleaner and will inform you when it needs topping up (up to 1 month of washes) and calibrates amount needed for each wash, so no hassle each time you do a wash loading (Does not apply to powder Detergent). Drum cleaner option brilliant reminds you after 40 washes to run.Add wash great when you have teenagers who somehow always forget an item when machine is loaded great idea.Hygiene steam under present world pandemic is great addition or for those who let their pets sleep on their beds. This washing machine even learns your washing habits. App for phone is brilliant I've only had a week and still learning stuff.Simple dial on machine to chose settings although you will find yourself using your phone app it's brilliant. this machine covers all your washes and is better than my last Samsung washing machine and I thought that was good. This is a fantastic washing machine and makes the humdrum laundry wash a joy.I will also be purchasing the Samsung stacking system to create more room.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Glenny84
5 (9,999)

2022-12-09

Carlisle

5 (9,999)
We’ve been very happy with our Samsung washing machine, which we purchased about a year ago. It has a great selection of programs and being able to setup customised washes via the app has also been handy on a couple of occasions. The machine itself seems very well made and is quiet in operation. Ours is the 1400 spin speed model and the clothes are quite dry when finished meaning the tumble dryer doesn’t have to be on as long in the winter. One particular feature we love is the auto dosing system. We only use it for fabric softener but it’s amazing how little it seems to use. The cloths are still lovely and soft and smell perfect, I can only assume we’ve been using too much softener for years!

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-12-13

Samsung Support

Thank you for sharing with us how much you are enjoying your new washing machine, Glenny! With such user-friendly controls, quiet cycle options and additional features such as AssWash and Auto-Dosing, it's easy to see why! ^CR at Samsung Support

Nenad
5 (9,999)

2020-10-21

5 (9,999)
I received this washing machine from Samsung for product testing purposes. The washing machine arrived really well packaged, so well in fact it took me about 5 mins to get the packaging off. This made me happy as there would be no way for it to be damaged in any way. The washing machine was very easy to install and get started. I was really surprised at how well the washing machine looks, very stylish, modern and elegant almost like it’s a sin not to have it on display. The washing machine has a variety of different cycles and settings and at first it can seem a bit overwhelming but actually as soon as I connected the machine to the wifi and connected through the Smart Things App it became so effortless and simple to select the right wash. It is easy to use the smart features even if you are not tech savy. I love that I can make custom washing cycles by selecting the different options on the app and sending it directly to the machine. As a family of 4 with a young baby clothes can become stained very easily and sometimes take 2 or 3 washes to get them out. I have found that this machine has been getting those difficult stains out first time. I love the bubble soak feature!! How did I live without this before! Another great feature is the auto dose. We have found that we are using a lot less detergent than previously. The ‘add wash’ door has proven to be a life saver as I often forget to put items in. The machine has been a lifesaver and has fit into our family life with ease. I would highly recommend it.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sarah
4 (9,999)

2021-10-31

Lancashire

4 (9,999)
So far so good. The auto dose has to be set every time so abit annoying rather than setting it once and leaving it. Unless it’s on a speed wash setting the wash length is about 2 hours which I wasn’t impressed at but if you set it to speed wash it does it in an hour. Good points…. It’s much heavier than our old one which was a Candy. It doesn’t dance across the kitchen floor when on spin and it’s noticeably quieter too. With the auto dose it needs liquid detergent so we have switched from powder, we have noticed the clothes are a lot softer than previous washes with the powder, not sure if it just the detergent or the new washing machine too, all in all,we are happy with our purchase so far

Design

4 (9,999)

Features

4 (9,999)

Performance

4 (9,999)
Nigel1986
5 (9,999)

2024-06-21

Huddersfield

5 (9,999)
Man Proof washing machine!!! My partner doesn't live with me, so I'm in charge of the kids and my own washing. The functionality of this piece of kit is brilliant. Autodose makes sure detergant and conditioner is looked after, when I forget something I can add it in, and I wash things on the right cycle with the Smart Things connectivity and App! Just a little sad that I'm so happy and excited about a home appliance! Hopefully it will last as long as the last one, but time will only tell. I want 10-15 years out of it, and I am hopeful that Samsung has my back here with the 20 Drive life.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Lorraine
5 (9,999)

2023-07-02

Northampton

5 (9,999)
I bought this nearly a month ago and I’m so happy with it. Brilliant features and very easy to use. Its greats great that it senses the load before the wash so it works out how long it will take. It’s really handy having the extra door so if you forget to put something in mid wash you can just open and pop in. Very happy with this product. Highly recommend
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Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Rob306
5 (9,999)

2024-06-24

Devon

5 (9,999)
The design is sleek and stylish, the dial feels expensive to touch! The whole washing machine feels really well made. Display is simple to navigate and displays all the relevant information for that specific cycle. Love the auto dose, makes life easy. Overall I am a big fan of Samsung products and would highly recommend this washing machine.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-06-26

Samsung UK Reviews Team

Thank you very much for your five-star review, Rob! It is an absolute pleasure to see how much you love your new washing machine! With a gorgeous, modern design, intuitive controls, auto-dosing detergent and a plethora of wonderful features, what's not to love! ^CR at Samsung Support

Sad Launderette User
1 (9,999)

2022-11-11

London

1 (9,999)
There's a wire harness that holds the rubber seal in place. When that worked itself loose in less than 8 months I wasn't worried because I had a 5 year warranty. I couldn't have been more wrong. Apparently, the harness and seal are consumable parts (disposable batteries) and Samsung don't consider them to be covered under warranty. We're being held to ransom as an engineer won't come out unless we pay £100 up front. Even after agreeing to pay we still can't get past an army of script reading telephone agents to pay the ransom and get someone out. It's been about 2 weeks now, we're using launderettes and I'm still waiting for a response from head office who received my desperate email a week ago.

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-13

Samsung Support

Thank you for taking the time to share your feedback with us. We are sorry to read that you are unhappy with your new washing machine due to the warranty terms and conditions. We are also sorry to read that you are having trouble getting an engineer out to visit. Please give our Home Appliance Specialists a call so we can ensure this is resolved as quickly as possible. Should you need them again, you can find our contact details and their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

Mags11
2 (9,999)

2024-01-13

Aviemore, Scotland

2 (9,999)
I bought this model to replace my previous Samsung washing machine which I loved. I like the features of this model a lot but I find that stains are not being removed. My old Samsung wax much better at this. I’m sure if this is due to the dosing system, but it’s certainly not ax good as my old Samsung machine.
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Features

5 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

3 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2024-01-13

CX

We are sorry to see that your Series 7 AddWash Washing Machine is not washing as effectively as you expected, Mags. We would love for you to be able to fully enjoy the incredible washing features and programmes of your new appliance even more to have spotless and freshly clean laundry every day of the year. For this, we would like to share with you this link where you will find an official Samsung YouTube video with a series of steps you can take to ensure you always have the best washing results: https://bit.ly/47xTPsL If you need more support with getting the best experience out of your washing machine, please don't hesitate to contact our Home Appliances experts who will be ready to help. You can reach them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

PMK24
3 (9,999)

2024-10-08

London

3 (9,999)
Overall it's a good washing machine but the delicate cycle which is supposed to be used to clean hand wash only items is unbelievably bad. The detergent is not fully rinsed with this cycle and spin is not good so everything comes very wet. I have to put extra towels on the floor after I hang the clothes because otherwise the excess water coming from the clothes would damage the flooring, it's that much water! When I want to add another spin cycle or a rinse cycle, it doesn't let me. Throughout years I used several washing machines and none of them had the hand wash cycle this bad.

Features

4 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-10-15

CX

We're pleased to read that you enjoy the Series 7 Washing Machine overall, however, we certainly wouldn't expect you to experience wet laundry to this extent or detergent residue following the Delicates cycle. We would recommend cleaning the debris drain filter, as a build up in here can cause the machine to be unable to drain properly. Here is a handy step-by-step guide on how to complete this process: https://spr.ly/6428qOuwA If the issue persists, please reach out to our Support Teams, who will be happy to help resolve this for you. You can find their contact details and operating hours here: https://spr.ly/6429qOuw7 You have a brilliant appliance, and we're certain that with our help, it will be the highlight of laundry day. ^SK at Samsung Support

Nissa
1 (9,999)

2023-04-10

Manchester

1 (9,999)
This machine is not worth that price. I bought it 1 year ago and it's already broken!! And the 5 year warranty they say they have is a lie. you buy an expensive machine and then you still have to fix the machine.. wonderful
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Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

2 (9,999)

Noise

4 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-04-11

Samsung Support

Thank you for taking the time to share your feedback with us, Nissa. We are very sorry to read that you are having an issue with your washing machine. Our standard warranty for washing machines is 24 months, however, if you were eligible at the time of purchase and registered for it, we do indeed off a 5-year warranty. Without knowing the full details we are unable to comment on why you are having trouble claiming your warranty, however, we are keen to discuss this with you in more detail and ensure you get a solution as quickly as possible and are not left without a working appliance. Please contact our Home Appliance Specialists directly, you can find all our contact details and opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

AnnaMD
1 (9,999)

2023-10-19

Ireland

1 (9,999)
I was happy with my machine until something went wrong. I have it around six months. The rubber seal on the add wash door came off during a wash, wrapped itself around an item of clothing and destroyed the clothing. When I rang Samsung, and noted that the rubber seal in the main door of the machine has a small chip in it (which appeared not long after I got the machine), Samsung are now saying that the machine has no warranty, and will not address that the machine destroyed an item of clothing. So even though my machine is only a few months old, and two things have gone wrong on it, I am expected to pay for repair and have no warranty until I do. I expected the machine to care for my family's clothes, not destroy them. I expected better customer service from Samsung.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

1 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2023-10-20

CX

We are very sorry to read that the rubber seal of your washing machine detached which resulted in one of your clothes getting damaged, Anna. We also appreciate that you have contacted our Support Teams to receive assistance with this, who confirmed that the repair to fix the appliance would be chargeable. All Samsung new washing machines come with a standard 24-month warranty, which covers only manufacturing faults, with any damage or wear and tear on the seal not being covered. While we appreciate that this situation is not ideal, we strongly recommend proceeding with having your appliance repaired, so you can continue making the most of its washing features and smartness. Please don't hesitate to contact our colleagues again who will be ready to answer all your questions and offer full support with this. For future reference, you can contact our Home Appliances specialists at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Tomkub
5 (9,999)

2025-02-28

5 (9,999)
Great washing mashine.I like its features.Lots of washing programes and ability to control washing cicles over my phone.Auto detergent and softener dispencers makes my life much easier aswell.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Di1981
5 (9,999)

2025-02-14

Belfast

5 (9,999)
I've had this machine a few weeks had a Samsung previously and got the more upgraded version this time.. I'm impressed. The auto dose is brilliant and I will save a fortune with this as I was very heavy handed when it came to the liquid and fabric softener. There is lots of cycles to choose from aswell. And I'm always dropping stuff from the pile so now I can pause the cycle pop it in the small door and start..its great just what I needed. Abit more expensive than some brands but once I had a Samsung washing machine I was never going to go back to any other brand.

Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Tshan
5 (9,999)

2024-06-13

Berkshire

5 (9,999)
Excellent, sleek model with 9kg capacity with innovative technologies like eco bubble and add wash.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-06-15

Samsung UK Reviews Team

Congratulations on your new and impressive Series 7 Add Wash™ Washing Machine, Tshan! As you mentioned, not only does this fantastic appliance come with a massive 9kg capacity, which allows you to wash larger loads to save time and money; but its ecobubble technology and Add Wash door are truly impressive, making your experience with this product even easier while also giving you the best washing results. The Series 7 has already become a prestigious addition to your home with its wonderful design and excellent operation! ^CL at Samsung Support

storm_dude
1 (9,999)

2025-06-18

1 (9,999)
Same issue as many others: broken seal after about 1 year, in around the same place as the rest
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Features

2 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

4 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2025-06-19

CX

We regret seeing that you have had this issue with your Series7 Smart Washing Machine, so if you have not done so already then we'd recommend speaking to our Customer Support team so that they can look into this with you, and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

PJA11
5 (9,999)

2024-07-15

Somerset

5 (9,999)
My last Samsung washing machine lasted over 10 years and this new one seems as good
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-07-17

Samsung UK Reviews Team

Thank you so much for your four-star review! We are over the moon to see how pleased you are with your new washing machine. We know you are going to be blown away by the incredible performance for many years to come! ^CR at Samsung Support

Bhajo
5 (9,999)

2024-05-12

East midland

5 (9,999)
All good easy to use . So far no problem. End of ducal listen music.
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Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Noise

4 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-05-13

Samsung UK Reviews Team

We're pleased to see that you're finding your Series 7 washing machine is simple to use, and enjoying the tune that announces the end of a cycle, so thank you for your feedback. ^DB at Samsung Support

Renia
5 (9,999)

2025-07-03

5 (9,999)
I just love my new washing machine. Would recomend it.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2026-04-29

Samsung

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Abz991
5 (9,999)

2024-06-29

London

5 (9,999)
The Samsung WW90T684DLH washing machine has revolutionised my laundry routine. Its sleek design fits perfectly in my London flat, and the user-friendly interface makes selecting cycles a breeze. The 9kg capacity is perfect for larger loads, and EcoBubble technology ensures spotless clothes while saving energy. The Hygiene Steam feature adds an extra layer of cleanliness, and the quiet Digital Inverter Motor is perfect for late-night washes. With SmartThings connectivity, I can control it remotely, making laundry incredibly convenient. Highly recommended!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-07-01

Samsung UK Reviews Team

It's fantastic to see that your Series 7 AddWash washing machine has had such a positive effect on you already, and is helping to make your laundry days feel less of a chore. The compact design means it will easily fit into any sized kitchen, although this slender design doesn't mean you'll be able to load less into it, as the 9kg drum still ensures that it can help clear your laundry basket quicker. The ecobubble feature starts the deep cleaning process right from the very start of the cycle, and the Hygiene Steam feature helps get rid of stubborn bacteria. No matter which cycle is running it will always remain whisper quiet, and once you've connected it to the SmartThings app you'll always be able to find the perfect program for any wash type. We're glad that you're loving it, and appreciate the recommendation. ^DB at Samsung Support

GregskiUK
1 (9,999)

2024-10-06

1 (9,999)
I purchased the Samsung washing machine with high hopes, but it has been nothing short of a disaster. After just a few washes, my clothes come out smelling terrible, as if they’ve been sitting in a damp basement. To make matters worse, my clothing has been damaged after only a year of use. Stain removal is hopeless with this model; I've tried everything, and nothing works. It’s infuriating to see all these positive reviews, which I suspect come from people who haven't really put this machine to the test yet. Now, a year down the road, the auto dispensers have stopped working and don’t even ask for detergent anymore. This machine has been a huge disappointment, and I wouldn’t recommend it to anyone. Look for a more reliable option!

Features

3 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-10-14

CX

Thank you for taking the time to share with us this review about your experience with the Series 7 Add Wash™ Washing Machine, Greg. We are disheartened to read that, after you used it a few times, you noticed your clothes didn't smell as nice as expected, with some also showing signs of damage. It is also our understanding that you noticed stains are not removed after a wash and that the Auto Dose dispenser is also not working. We strongly recommend getting in touch with our Home Appliances specialists, who will be able to look into the issues you mentioned in more detail and, if needed, proceed with the next steps to have the washing machine checked by one of our engineers. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/6421qySqJ ^CL at Samsung Support

CantWashItNow
2 (9,999)

2022-05-21

Cambridge

2 (9,999)
Great washing machine but I only have it for 1.5 years and it already broke down 3 times, in one of which the whole room was filled with water. They keep fixing it which is nice but it doesn't stay that way for long time, I worry that once the warranty is over it will be a very very heavy paper weight. So if you like using your friends washing machines I would recommend getting this one as a decoration piece.

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Anja
5 (9,999)

2020-10-25

5 (9,999)
I received this washing machine from Samsung for product testing purposes. Great machine really love using it and selecting the different wash settings via the app, being a busy mum the notifications through the app are great and really useful. The clothes come out super clean everytime and i find that with the auto dispenser i am using much less detergent than before. Really a great machine.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MandyG2
1 (9,999)

2022-07-27

Lancashire

1 (9,999)
Do not purchase this machine if there is a 1% chance you will leave something in a pocket! Had mine less than three months and the plastic drum has been cracked by a coin. Samsung do not want to know - I consider if something doesn't last more than 6 months it is not fit for purpose.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-07-28

Samsung Support

Thank you for taking the time to share your feedback with us, Mandy! We are sorry to read that you are unhappy due to the damage caused to your washing machine. Unfortunately, physical damage caused by user error is not covered by the warranty. It is paramount that objects other than washable items are not put into the washing machine, as it is likely to cause damage. Although the repair is not covered by our warranty, we are still happy to discuss the repair options with you. Please contact our Home Appliance Team directly for more information. Our contact information and opening times can be found here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

AdrianM69
5 (9,999)

2023-10-20

5 (9,999)
The machine runs quietly, cleans well and the bumblebees technology really ensures a deep clean. The WiFi and smart things connectivity are great for creating a bespoke wash or programming and controlling the machine as well as providing updates during and at the end of the cycle.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-10-21

CX

Thank you for taking the time to share with us this stellar review about your happy experience with your new and amazing Series 7 Washing Machine, Adrian! As you mentioned, this fantastic appliance is packed with the latest and greatest washing features, such as Hygiene Steam and ecobubble, to make sure you get the greatest results at every wash. Not only that, but this washing machine is also very quiet and efficient thanks to the innovative Digital Inverter Technology, and incredibly smart with its Smart Control+ and full SmartThings support, which makes its use easy and fully personalised. Doing the laundry has never been easier, smarter and more pleasant thanks to your incredible Samsung washing machine! ^CL at Samsung Support

Adz1956
5 (9,999)

2022-01-27

Leeds

5 (9,999)
After my previous washing machine (not Samsung) broke down I was forced to start looking for a new one. A friend had recommended Samsung to me and having already got another appliance with them I figured I'd give it a go! How happy I am that I chose the machine that I did! The series 6 has every feature going and best of all it's very very quiet even on a full spin.The smart control through my Samsung Phone works flawlessly and allows me to completely control the machine even when out of the house which for me is a godsend. I can add into the wash if needed and the autodosing feature is already saving me money. One fantastic feature that not many have mentioned is the delay feature, what is very clever though is rather than having it be set up for when you want your clothes to start washing you can set it to when you want them to end which I think is ingenious. My clothes have never felt better or newer after coming out of the machine. If you're seriously looking and in the market for a new machine look no further.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
BM34
5 (9,999)

2024-07-09

5 (9,999)
We had hotpoint washing machine for more than 10years and so changing to samsung took some getting use to. It did take some time to understand how to operate, especially in old age but we are happy with how the clothes come out and its eco friendly

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-07-11

Samsung UK Reviews Team

Thanks for the five stars! Although your new Samsung Washing Machine has been a bit of a learning curve, we are over the moon to see how pleased you are with the eco-friendly performance and powerful, fresh cleaning power! This magnificent machine will outdoor your prior model, and serve you well for many years to come! ^CR at Samsung Support

Stu
5 (9,999)

2021-01-01

Oxford, UK

5 (9,999)
The machine is aesthetically pleasing on the eye. Very modern and stylish. Easy set up and so many options for wash cycles including your own personal settings that can be controlled through the app. It will tell you when it has finished with a ping on your phone and joyful tune from the machine. It tells you when it needs it's drum cleaning. The detergent drawer is a great design, fill up both parts to max, do several washes and it let's you know when it needs more. Must buy for the modern home

Features

5 (9,999)
dph47
5 (9,999)

2024-06-24

5 (9,999)
Two loads in, I’m loving this machine! I use pods so have turned of Auto Detergent but I’m using the Auto Softener function. Completed laundry smells great and is left with very little drying time

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-06-25

Samsung UK Reviews Team

Thank you for your glowing review! We're thrilled to hear you've already been dazzled by the incredible capabilities of our AddWash Washing Machine only two loads in, with the Auto Dosing feature ensuring your clothes always receive the perfect amount of softener to make them smell and feel great! Plus, the powerful spinning performance helps cut down on drying time! ^AP at Samsung Support

Mama
5 (9,999)

2020-11-17

Hertfordshire

5 (9,999)
What a beautiful machine she is. Not only aesthetically but my god doing my washing is an absolute joy. It took me a minute to understand the programming as the instructions are basic. The App is super easy but I haven’t worked out how to refine the details like liquid quantities through the App so I’m doing that manually on the machine. It’s not complicated but it took a little concentration for an old mind like mine. Overall the most exciting thing that’s happened during lockdown pt2

Features

5 (9,999)
Alistair97
1 (9,999)

2024-08-14

Midlothian

1 (9,999)
This machine worked for about 2.1 years (literally just out of warranty) then the drum started collapsing. It is a common problem - Google it online!!!

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)

Noise

5 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2024-08-16

CS

While we do regret seeing that you had this issue with the drum of your Series 7 AddWash washing machine, Alistair, we can confirm that there is no known fault with this model. If you have not done so already then we recommend speaking to our Customer Support team so that they can go through all available solutions with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6424lrpvi ^DB at Samsung Support

DB123
4 (9,999)

2023-09-04

4 (9,999)
So far so good - replaced an LG that had many problems - time will tell.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2023-09-06

CX

Thank you for the four stars! We are pleased to see that you are pleased with your TV. We know it will serve you well for many years to come! ^CR at Samsung Support

Pghibs
5 (9,999)

2021-10-03

Edinburgh

5 (9,999)
It’s great looking and all round brilliant machine

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
MimD
1 (9,999)

2022-12-30

Mancheater

1 (9,999)
Do not buy this washing machine !!! Ever since I bought this washing machine I had nothing but problems !! Automatic dispnser not working again ! After waiting 6 months for samsung to finally send someone to fix it ( wasn't dispensing fabric softener) , another problem with dispensing detergent !! I have had it with this washing machine ! I do clean it regularly and look after it ! Its only 2 years old and I want to send it down the river to be frank 🤨

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-01-03

Samsung Support

We're sorry to see that you've not had the best experience with your washing machine, Mim. This is certainly not the experience we'd expect, and we'd love to get this sorted as soon as possible so you can continue to enjoy it. Please get back in touch with our Customer Support Team, who will be able to get this sorted for you. Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

ADOC
5 (9,999)

2023-10-25

Glasgow

5 (9,999)
I’ve always loved the functionality of an add wash door which I had in my previous machine. It’s great for a stray sock to be added after a wash has already started saving the wait of building up more laundry to clean. It’s also great for adding those cleaning products being added to the drum reducing any of it falling back out had you have the door open. A new feature that I am enjoying with this new machine is the auto dose function. Gone are the days of over using product and wasting money. This simple little feature has helped reduce wastage and make starting a laundry easier and quicker. Overall, these 2 features paired with its easy to use display, Wi-Fi connectivity containing preloaded laundry recipes that have been saving my clothes and its sleek design, I could not be happier having this in my home and part of my Samsung smart home.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-10-25

CX

Thank you for taking the time to share with us this in-depth review about your happy experience with your amazing Series 7 Washing Machine, Adoc! We are very glad to read that you are a big fan of the incredibly useful AddWash door which allows you to add any missing clothes and detergents to your washing, even when the cycle has already started. It's also great to see that you are finding the Auto Dose feature very handy as well, which intelligently chooses the right amount of detergent depending on the weight of your laundry, to reduce waste and give your clothes the perfect dosage for the best cleaning results. Finally, as you mentioned, this washing machine also features a friendly smart display, lots of useful washing cycles as well as a fully smart operation and SmartThings support, making it a perfect addition to your happy Samsung Ecosystem! ^CL at Samsung Support

Shamey
5 (9,999)

2024-09-17

HOLYWOOD

5 (9,999)
I bought my Ai Samsung washing machine and few weeks ago and I was blown away being able to control it from my phone, a real bonus but the machine itself is much quieter than my pprevious machine, very sturdy well made machine, but the add-in door is brilliant as i uusually forget something to put in,saves a 2nd wash,and being able to program the amount of detergent and softener is really the icing on the cake, highly recommended.

Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Marty 13
5 (9,999)

2024-11-12

Grimsby Lincs

5 (9,999)
Our old Bosch Washer was jumping across the utility floor and was considerably noisy and coming to the end of operational life. We chose a Samsung following a family member who has had a Samsung Washer for over 8 years without any issues. The price was not only competitive but with a 5 year warranty it was too much of a bargain to turn down. It has the benefit of Wi Fi programming as well as a good luck and very quite operation.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2024-11-13

CX

Best choice ever switching to Samsung for your washing machine, Marty! You have also done it in great style and smartness with the amazing Series 7! It makes us very happy to read that one of your family members recommended this model, as they have been enjoying the excellent quality and efficiency of a Samsung Washer for the past 8 years. We are also glad that you find it very quiet, and that you are impressed by its great value, extended 5-year warranty, as well as its Wi-Fi and SmartThings support. You can always count on Samsung to enjoy the most reliable, powerful and smart products in the Galaxy! ^CL at Samsung Support

Cookiebear
5 (9,999)

2023-10-13

Port Talbot, South Wales

5 (9,999)
So easy to operate. Lovely and quiet and that is without using the silent mode. Has so many wash functions and additional functions. Washing is just a breeze with this machine. I have the Autodose version but I use pods which are fine to use. Can't praise this machine enough. It was bought to replace my old machine which has become very noisy but to be fair it was a good few years old.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-10-13

CX

Thank you for taking the time to share with us this fantastic review about your happy experience with your new Series 7 Washing Machine! We are glad to see that you love how easy this machine is to operate with its smart and friendly panel. Not only that, but it's great that you are finding it very quiet as it works to wash your laundry thoroughly and hygienically with minimal effort and with the greatest results. As you mentioned, this appliance also comes with very useful features such as Auto Dose, Super Speed and Hygiene Steam, as well as a huge range of cycles that perfectly suit each garment you need to wash. Washing clothes has never been easier and smarter thanks to your new appliance that is packed with the latest and greatest Samsung technology! ^CL at Samsung Support

Lavinia B
5 (9,999)

2023-12-30

5 (9,999)
Very happy with our new washing machine. The auto dose feature is a nice enhancement, saves me topping up on every wash and I get a warning anyway when the detergent level is low. I haven't used the add wash feature at all, maybe other people find the occasional item to add after the washing cycle starts, just not us. Looks wise, it's really stylish. Great quality from Samsung again.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-01-03

CX

Thank you for your fantastic feedback, Lavinia! We're over the moon to see you're impressed by the stunning design of your new AddWash™ Washing Machine, as well as the incredible cleaning capabilities. The Auto Dose function certainly adds ease to your laundry routine and promises a perfect wash each time by giving your laundry the perfect amount of detergent. The AddWash door is an excellent way to add missed laundry items into loads, but it's also a great way to give more delicate garments a rinse towards the end of the cycle! This versatile and useful feature adds convenience and function to your laundry routine and we're sure you'll be wowed by it when the time comes to put it into use! ^AP at Samsung Support

Lozza123456
1 (9,999)

2025-08-03

Milton Keynes

1 (9,999)
Unfortunately the Auto softner draw appears to have a common fault, had to replace it after 5 months initially, but it was inside the 2 year warrantee period so no problem, however it has again gone faulty again (same problem) after nearly 2 years on from the repair but we're now outside the warrantee, so to me this washing machine is only good for as long as the warrantee lasts.

Features

4 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

2 (9,999)

Noise

3 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2025-08-03

CX

Thank you for taking the time to review the Bespoke Series 6+ Washing Machine. We pride ourselves on creating appliances that exceed our customers expectations, and we're disheartened to see this has not been the case for you on this occasion. We'd love to look into the drawer issue you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Roboc
5 (9,999)

2023-07-31

Hampshire

5 (9,999)
I'm very excited to use my new machine. I've only done one wash so far. It takes a bigger load than my previous machine, so I'm hoping to be able to wash my duvet in it.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2023-07-31

Samsung Support

Thank you for the five-star feedback, Rob! We are very pleased to read how impressed you are with the load capacity and eco-friendliness of your new washing machine! It will serve you well for many years! ^CR at Samsung Support

Gloslass
5 (9,999)

2021-11-17

Gloucestershire

5 (9,999)
I love this machine and it’s features. The app is great, you select the types of clothes you are washing and it designs a program that you send to the machine over the wifi! The gadgets might not be for everyone but I love it. Auto dosing makes life much easier too, and it’s quiet too. Great features for washing and all round great machine.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
EVO32
2 (9,999)

2024-08-04

North West

2 (9,999)
I was looking for a washer with both a delay timer and rinse hold, so that I could do a full load of washing overnight using the cheaper electricity I have access to, which is why I chose this Samsung washing machine.  Unfortunately, you can't use rinse hold when using the delay timer, which is not mentioned in the owners manual PDF, which I read pre-purchase, or online.  Not allowing the two to work together requires you to either get up in the middle of the night to manually start the machine with rinse hold activated or you use the delay timer and have the wet washing sit in the drum for hours until you get up.  You can of course select zero spin, which will of course leave the washing wet until you're ready to spin it but it's still very disappointing to not be able to use the main feature we purchased this particular machine for.  For those wishing to access Rinse Hold, you will find it via the spin speed button, along with 0 spin.  Another feature we were interested in was the steam function, which we stupidly assumed would allow us to add steam to a particular cycle of our choosing, such as a full load of towels/bedding or even select a steam only cycle to refresh clean clothes or clothing removed from storage.  Unfortunately Samsung have restricted steam to just one cycle where it is integral, rather than optional, so you can forget adding steam to reduce creasing or refreshing still clean clothes, such as a school uniform.  Big miss from Samsung when they go to the trouble of including a steam function and then practically make it useless.  Another feature we were interested to try was Auto Dose, which sounds good until you realise you can't actually input within the settings the amount of liquid to dose when you fill the compartment.  This might sound like a minor point but the machine has no idea of the concentration of what it's actually dosing, for example a concentrated liquid, and bases the amount on the washing load but not also the recommended amount recommended by the liquid manufacturer, which can be as low as 20ml for a 6kg load.  The big German manufacturer of home appliances allows you to scan the barcode of your laundry liquid and the machine is then updated with the precise amount to auto dose after weighing the load.  The Samsung does allow you to select Low, Med &  High when choosing to use auto dose detergent or indeed switch this off if you prefer to manually add powder or indeed liquid detergent in the separate compartment (no manual option for softener), but these options still can't inform the machine of how much to dose.  The result is even when set to Low, most washes need at least three rinses or sometimes more to remove the detergent, which can easily add an extra 30 minutes to the cycle.    What's especially odd is you can actually choose from 1x - 3x concentration for softener in the settings (1x for more softener) but no such option for detergent. Another feature missing is the ability to combine both the detergent and softener compartments for use with just detergent, which some other manufacturers such as Bosch include.  Another big issue for us is the difficulty the machine has in spinning loads our old previous 10 year old washer wouldn't blink at.  This can add an additional 20 minutes on top of the suggested cycle time whilst the machine tries to find it's rhythm and it's not a pleasant sight as the drum bounces and bangs around the casing, even moving the front panel and door back and forth.  If you're really unlucky it will just sit at 9 mins and stay there until you intervene by cancelling the program, redustributing the load yourself and then selecting the spin cycle.  This is a first for us and seems to be a common issue and complaint with Samsung washing machines but one I only became aware of post-purchase.  This machine has plenty of program choice but the towels program is limited to just 4kg and bedding to just 2kg, so we basically use Cottons for a full load and SuperSpeed59 for loads of 5kg or less. The latter doesn't weigh the load unlike other programs as the time is fixed, so it will dose a high fixed amount of detergent, which in turn will require a minimum of 3 rinses if my experience is anything to go by.  Cycle times can be long and unlike most machines these days, Samsung does not give you the option to reduce the time.  Apologies for the length of the review but had I read something like this, which highlighted these issues, I would not have bought this or any other Samsung washing machine for that matter.  One piece of advice I have received and will adhere to in future is:  Do not purchase white goods from manufacturers of TV's, laptops and mobile phones as resources and expertise are spread too thinly.  I still have my fault free, 10 year old washer from another manufacturer sat in the garage, which despite its age even has a delay timer plus the ability to reduce a cycle time, and it's looking more tempting by the day.

Features

2 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)

Noise

3 (9,999)

Ease of Use

2 (9,999)
Response from Samsung:
2024-08-06

CX

Thank you for your detailed review and for sharing your experience with the AddWash Washing Machine. We're sorry to hear that the machine has not met your expectations and understand your frustration. Your feedback is invaluable to us, and we apologise for any inconvenience caused by the limitations you’ve encountered, such as the inability to use the rinse hold feature with the delay timer, and the restrictions on the steam function. We understand how important these features are for optimising your laundry routine. We're also sorry to hear about your dissatisfaction with the auto-dose functionality and the machine's spinning capabilities. We have an in-depth guide to the auto-dispense feature here on our US website to help you get the most out of it: https://spr.ly/6427YXv0c As for the spin cycle, if a load unbalance is sensed during the start of a spin cycle or during a rinse cycle, the machine will attempt to automatically reposition the load by rotating slowly in both directions. The auto-redistribution will happen multiple times depending on the cycle chosen and can extend the overall time by 30 minutes for particularly uneven loads. If the washing machine decides the load is within safe limits and can be spun but at a slower speed, it will automatically adjust the final spin speed and complete. This is why the result can vary between loads and cycles. We understand the recommended weight for loads hasn't met your expectations and that you've felt your cycle choice has been limited. The recommended loads are provided to ensure the most effective clean and spin is provided, and to help keep your washing machine drum in optimum condition by not overloading the machine. We recommend taking a look at this guide on our website that provides guidance on laundry load weights: https://spr.ly/6428YXv0Y Regarding the specific issues you've mentioned, we are committed to providing support and solutions. Please reach out to the experts in our Home Appliance Team, who will further investigate the problems you have encountered and work to ensure you're able to fully enjoy your appliance. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6429YXv0l We appreciate your patience and thank you for taking the time to provide such comprehensive feedback. ^AP at Samsung Support

Hashim G
5 (9,999)

2024-04-18

Blackburn

5 (9,999)
It’s a great product, superbly silent and efficient, we used to have a Miele washing machine before this one and wanted to get it again however decided to go for this machine as the a lot of amazing features and price is very competitive as well. I hoping it will last as long as my other machine!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-04-18

Samsung UK Reviews Team

Thank you very much for letting us know why you love your new washing machine, Hashim! It is a pleasure to know you are enjoying the incredible efficiency and powerful yet gentle and quiet cleaning power! It will serve you well for many years to come! ^CR at Samsung Support

aske
5 (9,999)

2022-02-10

5 (9,999)
its has loads of programs and special programs but its the ease of use with the automated detergent feature combined with the excellent cleaning that really make it stand out. Combined with high quality detergent it can remove even the most difficult stains. Its also fabulous value for money

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
R4chr
5 (9,999)

2023-10-10

Maidstone

5 (9,999)
Love the auto dosing feature-great for the family learning to use the machine. The notifications on my phone when the machine has finished is really useful if I'm not in-i can ask the husband to empty it (he doesn't think this is a great feature). Nice and quiet-easy to set up and use.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2023-10-11

CX

We're delighted to read how much your family loves the Auto-Dose feature and quiet, easy operation of your new washing machine! Plus, with live notifications, you can be sure the washing won't sit damp ever again! Thanks for the five stars, Rach! ^CR at Samsung Support

Tom
4 (9,999)

2021-11-09

Worksop

4 (9,999)
Needed a new washer and liked the add to feature, and yes I have dropped a sock and needed to add to the wash! Looks great, quite whilst washing though is quite loud adding water. Loads of features and leaves the clothes much softer once dried. Happy with the purchase.

Design

4 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Mark15
5 (9,999)

2025-02-27

5 (9,999)
There are a lot of thing I like about the washing machine besides giving my clothes a great wash the countdown timer lets me know how long it will take and most of all the beeps are gone when the wash is ready it plays a little tune to let me know I can open the door

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Catture
5 (9,999)

2021-07-11

5 (9,999)
The washing machine that dreams are made of! From the app, to telling you on your Apple Watch that the wash is finished and the auto-dose feature for detergent & fabric softener, this is quite simpy the best appliance in our house now! 110% recommended.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
JCJT
1 (9,999)

2022-12-03

London

1 (9,999)
washing machine does not connect to my (samsung) phone or my partners. Washing machine is also incredibly loud (everytime a wash ends the machine does a 20 second jingle). Not worth the money. Touch screen makes everything harder to work than easier.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-12-06

Samsung Support

This is not what we like to see, so we would like to assist you with getting all of the best out of your new Series 6 AddWash and Auto Dose Washing Machine. We'd recommend speaking to our Customer Support team who will be happy to help you with the connection, and also how to disable the tune that plays at the end of every cycle if this is your preference. You can find details on all of the different ways to contact them, plus their opening times, by following this link: https://bit.ly/SamsungUKSupport ^DB at Samsung Support

KathrynM
5 (9,999)

2023-11-09

Swindon

5 (9,999)
Ordered this machine to replace my last Samsung washing machine ,this was a previous model of this new one Bought another as it had always been reliable and always washed well, great choice of programmes available , extremely quiet , can’t fault it

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-11-10

CX

It's great to see that your previous model provided you with an excellent service, and gave you a high level of confidence in our brand. We're certain that your new Series 7 washing machine will boost your fondness for our washers to ever great heights, Kathryn, thanks to all the intelligent new ways that it can help you clear any type of laundry pile with whisper quiet cycles. ^DB at Samsung Support

KJD153
5 (9,999)

2021-11-08

Sutton Coldfield

5 (9,999)
Samsung has to be the top company to purchase from. Item breaks down someone is out to repair it in a few days. If it cannot be repaired it will be replaced under warranty. Samsung certainly beat LG for service repairs and customer service.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
imb123
3 (9,999)

2023-05-26

Cumbria

3 (9,999)
I bought this machine, like so many things, because it is highly rated by Which? It does a fine job of washing clothes, but there are a couple of annoyances. The major one is that I used the conditioner dispenser in my old machine for antibacterial cleanser. In this auto-dose machine it thinks it knows better than me how much fluid to take from the conditioner tank and leaves all the cleanser I put in there. The only work around seems to be to put the machine on for a wasteful extra rinse and put the cleanser in the AddWash door. I find it very annoying that all the clever technology that I don't want has resulted in such a basic feature being removed. If this had occurred to me before buying the machine I wouldn't have. The other issue is that it wobbles a great deal when building up the spin speed. Oddly it’s fine when spinning fast. It was so bad we contacted Samsung because we sure there was a fault. An engineer said it was normal and suggested using a “Steady Spin”. That has helped but it still seems surprising the violent wobbling is considered normal.

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)

Noise

1 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2023-05-27

Samsung Support

Thank you for taking the time to share with us this review about your experience with the Series 6 Washing Machine. We are delighted to see that you are happy with the washing results of this appliance overall, so you can have freshly and hygienically clean clothes every day. Nevertheless, we also understand that you are not finding the Auto Dose feature very useful, and that the washing machine vibrates while spinning. We would love for you to be able to make the most of the incredible smartness of this washing machine, and we are ready to help. Although you can add more conditioner to your washing manually by using the AddWash door, this washing machine automatically recognises the right amount of conditioner needed depending on the cycle used, the weight of your laundry, the type of clothes washed and the temperature. This smart automation doesn't only avoid over filling and wasting liquid, but also under filling to avoid stains while maximising efficiency and washing results. You can find more information on how to make the most of this feature on pages 34 and 35 of the User Manual: https://bit.ly/SamsungUK-WW90T684DLNS1-UserManual We also recommend following this link where you will find a comprehensive guide on how to reduce the vibration of your appliance with every cycle: https://bit.ly/WhatToDoIfYourWashingMachineIsVibratingExcessively If you need further support, please don't hesitate to contact our Support Teams who will be more than happy help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Madusha
3 (9,999)

2021-11-03

London

3 (9,999)
Connection via SmartThings app is disappointing as you will never able to control or check the status of your washing machine through the SmartThings app. It will just keep trying to connect, that’s all you will ever see!!!!

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Cathwash
5 (9,999)

2021-07-21

Manchester

5 (9,999)
We love our new washing machine. It has the 'add wash' door which we have used twice since we bought the machine 3 weeks ago. We thought we would never use the 'sync to phone' device, however we have found it very useful.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Vmomma
5 (9,999)

2024-05-04

South coast

5 (9,999)
We upgraded our 10year old ecobubble washer/dryer and this is fantastic! Excellent remote/tech features and new settings. Easy to install and use. Very pleased, love our Samsung appliances, always reliable ⭐️⭐️⭐️⭐️⭐️

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
OSCAR2
5 (9,999)

2023-07-25

5 (9,999)
Once you get familiarised with the operating the machine, which took a while for the penny to drop, setting for a particular wash cycle becomes straight forward. The display on the control panel is excellent.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-07-26

Samsung Support

Thank you for the awesome review, Oscar! It's fab to read how much you are enjoying your new AddWash Washing Machine, especially thanks to its easy-to-use customisable cycle options! ^CR at Samsung Support

Alex79
5 (9,999)

2025-04-02

5 (9,999)
The auto dousing option has cut down on my detergent usage, I am surprised with the washing results will only a small amount of detergent. the machine is quitet but can be a little noisy with small loads.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Tim ND
5 (9,999)

2023-09-15

Bristol

5 (9,999)
Cleans clothes really well and is highly efficient. The autodoser also makes life much easier than guessing how much detergent to use each time. The music it plays when complete is a bit to jaunty though!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-09-15

CX

We are very glad to see that you think the Series 7 Washing Machine is a great appliance, Tim! As you mentioned, this masterpiece of technology isn't just perfectly built to give you the best washing experience ever; but it also comes with great features such as Auto Dose, which make it incredibly efficient in the long term. The lovely tune at the end of each cycle will also let you when your washing is ready, for an even smarter and easier experience! ^CL at Samsung Support

Rob L
5 (9,999)

2024-06-12

5 (9,999)
Hopefully will live up to the A rating and low water-use. It is quiet, spins thoroughly and washes well. Handy door to add lost socks. Silly amount of beeps and tunes! Good value as heavily discounted

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-06-13

Samsung UK Reviews Team

Thank you for sharing your fantastic experience with our AddWash™ Washing Machine, Rob! We're thrilled to see you've been wowed by the energy efficiency, quiet operation and thorough washing and spinning capabilities! The AddWash door is certainly a handy feature, and we're pleased to read it's meant that stray socks are a thing of the past in your home! We appreciate your feedback regarding the tunes. The end of cycle melody can be switched off, you can find the steps to do this here on Page 46 of the user manual: https://spr.ly/64235WgIl Once again, we appreciate your stellar review! ^AP at Samsung Support

Anonymous
5 (9,999)

2024-03-06

Harlow

5 (9,999)
My New washer It's So Quiet , No more putting washing powder & conditioner in due to the auto Dose System , Easy to set up and change features , The add wash is a good ideas , Highly recomended

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-03-07

Samsung UK Reviews Team

Thank you for taking the time to share with us this brilliant review about your new and amazing Series 7 Add Wash™ Washing Machine! As you mentioned, this brilliant appliance won't just wash every single load quietly and efficiently thanks to its innovative Digital Inverter Technology; but it also comes with brilliant features which give you a full premium experience. Among its advantageous functions and settings, Auto Dose is certainly one of the most useful, with the appliance recognising the right amount of detergent for any load automatically. In addition to this, the Series 7 is also extremely easy to set up and use, and it comes with the Add Wash door that lets you add any missed piece of clothing, even when the cycle has already started. This washing machine will make doing laundry a pleasant and happy moment in your day. ^CL at Samsung Support

Kerrybee
5 (9,999)

2021-10-17

Bristol UK

5 (9,999)
Love the app on my phone letting me know wash has finished. I've stored my favourite wash programmes. Very quiet wash and the quick wash is quick. Just love this machine highly recommend

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
gg43
4 (9,999)

2025-01-08

4 (9,999)
Great so far, though cycles are a bit longer than our previous machine, and it does rattle a heck of a lot more despite the machine itself being quieter. Love the detergent reservoir.

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-01-23

CX

It's great to see that you are enjoying the stylish Series 7 Washing Machine, especially the Auto Dose detergent dispenser, which makes putting on a wash as easy as possible! Cycles can vary in time, but always run only as much time as needed to ensure that your laundry is perfectly clean. As for noise, we certainly wouldn't expect you to experience excessive rattling noises. Please check out the guidance on the following link, under 'Rattling': https://www.samsung.com/uk/support/home-appliances/why-is-my-washing-machine-making-noises-and-how-to-fix/ If this issue persists, not to worry, our Support Teams are on hand to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support

Kazber
5 (9,999)

2024-02-18

South Yorkshire

5 (9,999)
My new washing machine is brilliant it does everything a washer is supposed to do & I love the 5year parts & repair service which you don’t normally get it’s obviously built to last

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-02-19

CX

Your Series 7 washing machine will certainly do everything that you'd expect from a washer, and a whole-lot more. The handy Add Wash door will ensure that no items have to miss out on a cycle, so everything gets cleaned when it needs to. The five-year warranty is our way of demonstrating our faith in it, and we're glad that you're finding this to be reassuring. ^DB at Samsung Support

Henry UK
5 (9,999)

2021-04-06

5 (9,999)
Pleasantly surprised with the quality and simplicity. Exceptionally quiet. Easy to install and set up. Great value for the price. I will definitely recommend the product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Jimmy D
5 (9,999)

2025-01-29

West Yorkshire

5 (9,999)
It has preset bespoke programs, so easy to select what type of wash. It also has an add to wash hatch in the door, for the time you have missed something from the wash.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Mariella25
5 (9,999)

2022-01-13

Nottingham

5 (9,999)
The main feature of this machine for me is the addWash. Other great features are the auto dispenser and the smart control. Overall a good quality washing machine.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Rog54
3 (9,999)

2024-11-20

3 (9,999)
The bleeping when scrolling through the menu scares my dog. I am struggling to mute it. I turned off the annoying chimes without difficulty, All else seems fine.

Features

3 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-11-21

CX

Great to see that you are having a positive experience with your Series 7 Smart Washing Machine, but we're sorry that the noise is scaring your dog. It isn't possible to mute the machine entirely we're afraid, only the alarm sound, which you have already turned off. Thank you for taking the time to share this review, we will take your feedback on board for the future, to inform the continuous improvement of our appliances. ^SK at Samsung Support

Krism95
1 (9,999)

2024-08-14

Edinburgh

1 (9,999)
Was a great washing machine up until 3 years in, now the drum has collapsed and because it’s out of warranty it will cost more to fix than it costs to replace.

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-08-17

CX

We are sorry to read that, although you had a good experience with your Series 7 Washing Machine for 3 years, you are not satisfied with it now because it needs to be repaired out of warranty, Kris. While we appreciate that this situation is not ideal, we still recommend proceeding with having your unit fixed by our engineers, so you can continue making the most of the excellent washing performance and efficiency of this appliance for many more years to come. Please don't hesitate to speak to our colleagues again, who will be ready to assist you further with getting your product back to its working condition. For future reference, you can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6420lVx6E ^CL at Samsung Support

ricemandan
5 (9,999)

2024-06-29

5 (9,999)
Very quiet, and much drier at 1000rpm compared to the previous washer. Satisfying little noises it makes including a rather long theme tune to end the cycle.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-07-01

Samsung UK Reviews Team

We are pleased to read that you are enjoying using your amazing Series 7 Washing Machine! As you mentioned, not only is this appliance incredibly quiet, even when spinning; but it also makes a short and lovely tune at the end of each cycle, which gently lets you know when your laundry is ready. The Series 7 will make a positive difference every day. ^CL at Samsung Support

Ketcho2006
5 (9,999)

2025-02-02

London

5 (9,999)
I bought this almost a month ago and the performance has surpassed my expectations, I had a Samsung washing machine before and never disappointed me.

Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Oana R
5 (9,999)

2023-12-22

Abingdon

5 (9,999)
Works perfectly silent and the auto dosage is very handy. Very helpful product when you have children. Also the smart features helps a lot.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-12-23

CX

We've designed your Series 7 washing machine to be efficient and economic, Oana, and this includes its ability to calculate the exact amount of detergent required for any cycle. The SmartThings app will also make recommendations based on the wash load, for even greater efficiency. It will help keep any sized household in fresh clothing. ^DB at Samsung Support

Bobybopobob
5 (9,999)

2024-06-09

Cheltenham

5 (9,999)
Look great and connects to smart things. 5 yesr guarantee will ensure it works well. My family have the same machine and it's lasted well.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-06-10

Samsung UK Reviews Team

Thank you for taking the time to write a review for your new AddWash Washing Machine! The sleek design fits perfect in any modern kitchen, plus, with a five-year extended warranty, you have peace of mind for the future! ^CR at Samsung Support

Kmist
5 (9,999)

2024-11-12

London

5 (9,999)
Efficient, very quiet, easy to operate, app provides a lot of convenience, great capacity, brilliant stream option and it looks great!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-11-13

CX

Thank you for leaving such a glowing review of the stylish Series 7 Washing Machine! This efficient model benefits from the user-friendly settings in combination with the SmartThings app, which allows you to control every aspect of the cycle from your phone. With a 9KG capacity, you will be able to get more laundry done quicker, while the Digital Inverter ensures that even the heaviest of cycles are carried out quietly. This appliance will make your laundry days a breeze for years to come! ^SK at Samsung Support

Jamey21
5 (9,999)

2022-09-15

London, UK

5 (9,999)
I just bought this washing machine and it’s amazing and more intelligent than I thought, I’m very pleased and will recommend to anyone.

Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Molucy
5 (9,999)

2024-07-14

5 (9,999)
Our new washing machine has been great so far. Just a pity it doesn’t come with instructions! Not all people use the internet!!!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-07-17

Samsung UK Reviews Team

We are pleased to read that you have been enjoying the incredible washing technology, features and top-quality of your amazing Series 7 AddWash™ and Auto Dose Washing Machine. We also appreciate that you didn't find the instructions in the box, and please don't hesitate to find all the relevant information about how to make the most of your appliance here: https://spr.ly/6420ijC3Q From our end, we will also take your feedback on board, so we can make the documentation that comes with our appliances more informative and comprehensive. ^CL at Samsung Support

beats210
5 (9,999)

2025-02-10

5 (9,999)
I don't know why I waited so long. I love it, especially auto dose and the fact you can use your phone to control it remotely.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Riss1984
5 (9,999)

2021-06-21

Bolton

5 (9,999)
This has got to be the quietest washing machine I have every had, quick efficient quiet and the app feature is very good also.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Kaycee1759
5 (9,999)

2025-02-06

5 (9,999)
Absolutely second to none. Highly efficient and extraordinary performance. Energy saving and excellent customer satisfaction.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Leam
5 (9,999)

2021-12-15

Manchester uk

5 (9,999)
This is very hi tech, it's silent didn't even know it was on at night, easy to use, and very good working, brilliant buy,

Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Jskeld
5 (9,999)

2025-04-16

5 (9,999)
Been using Samsung washing machines for many years , I’d never buy anything else , brilliant value and lovely machines

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Raydux
5 (9,999)

2023-04-18

Rawtenstall, Rossendale BB4, UK

5 (9,999)
Fill the washer, switch on and control from my chair in the lounge during ad breaks on tv. Nothing could be easier.

Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
LJZS
5 (9,999)

2024-07-03

5 (9,999)
Really pleased with my new washing machine. Lots of different cycles and linking product to smart things is great.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-07-04

Samsung UK Reviews Team

Thank you for sharing with us this stellar review about your amazing Series 7 Washing Machine, LJ! As you mentioned, not only does this fantastic appliance come with a fantastic range of programmes and cycles, perfectly tailored to your daily needs; but it is also very smart, because you can connect it to your phone through SmartThings, to enrich your Samsung Ecosystem while also monitoring the energy consumption. The Series 7 will make doing laundry easier and smarter than ever! ^CL at Samsung Support

Miles a
5 (9,999)

2024-01-15

Hounslow

5 (9,999)
Great look but only just brought this 2 days ago so can't really say if its any good other that the way it looks

Features

4 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2024-01-16

CX

We're thrilled to see you're enjoying the modern and sleek design of your new AddWash Washing Machine, Miles, thank you for the five stars! This fantastic appliance boasts a plethora of wash settings to give your laundry the perfect clean every time, and we know you'll be blown away by it once you've completed your first cycle! ^AP at Samsung Support

wizyguy28
5 (9,999)

2023-10-09

Leicester

5 (9,999)
love how quiet this washing machine is, with easy to use controls, and a lovely ditty to let you know its finished

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2023-10-10

CX

We’re delighted to see you’re enjoying your new Add Wash™, thank you for the five stars! Doing your laundry has never been more serene, giving you the assurance that the washing machine's noise won't be a disturbance as you go about your day. We believe daily chores should be delightful, as well as efficient and easy, so we’re happy to hear our washing machine tune has struck the right chord! ^AP at Samsung Support

Southo
5 (9,999)

2024-06-06

Oakham

5 (9,999)
Excellent product although waste water pipe was a little short causing difficulties when fitting at my property.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)

User manual & Downloads Product information sheet

User Manual ((Full version))

ver 1.0 | 14.06 MB

08.05.2025

ENGLISH

Statement of Compliance ((Full version))

ver 1.0 | 0.24 MB

24.04.2024

ENGLISH

Product Support

Find answers to the questions you have about our products

Product Support

Get the most from Samsung device and services.

Live Chat

See how products work and get advice on which models fit your needs.

*AddWash™ door can be opened at any time when the drum temperature is below 50°C.

**Redemption within 90 days

***Requires SmartThings App available on Android and iOS devices. An internet connection is required.