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Other software tools and services

  • Samsung Kies
    Samsung Kies

    Samsung Kies connects your mobile phone to your PC, making it easier for you to synchronize data between devices and find new apps.

  • Software Upgrade

    Update your firmware in your smartphone via Over The Air. It's an easy way to ensure optimal performance from your smartphone

  • S Note

    You can use your PC to efficiently manage all the notes you wrote on your mobile device using S Note.

  • Find My Mobile

    Protect your personal information and recover a lost phone. Find my Mobile lets you control and track your mobile remotely.

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Online

Live Chat

Start from 19.3.2020 to 31.3.2020, operation hours will be available from 8:00 am to 8:00 pm / 7 days a week. Apologies for any inconvenience caused.

Email

Start from 19.3.2020 to 31.3.2020, operation hours will be available from 8:00 am to 8:00 pm / 7 days a week. Apologies for any inconvenience caused.

Email to CEO

Contact the dedicated CEO's Office.

Email to Samsung Pay

Start from 19.3.2020 to 31.3.2020, operation hours will be available from 8:00 am to 8:00 pm / 7 days a week. Apologies for any inconvenience caused.

Remote Service

Take advantages of Remote Support for TVs, Mobile phones &Tablets

Call

For Online Store or Orders Enquiries

03-5191-1515

ur call service is currently not available. Please email my_shop@samsung.com for Online Store or Orders Enquiries. Apologies for any inconvenience caused.

THE LATEST CORONAVIRUS (COVID-19) UPDATES FOR OUR CUSTOMERS

Latest Update Date : 23.3.2020


Pursuant to the Movement Control Order issued by the Malaysian Government, please be informed that:-

· Samsung call centre will be temporarily closed from 18-31 March 2020 and as such, we are unable to take incoming calls. However, we will provide customer support remotely via live chat or email.


If you have product inquiries, please use live chat or email.

* For any printer related enquiries, please visit HP website .

Service & Repairs

Samsung Services Centres

All service centers will temporary closed down from
18th -31th March 2020 due to country lock down. Apologies for any inconvenience caused.

Smart Service

Experience Samsung Smart Service in Shop

At Your Service

All service centers will temporary closed down from
18th -31th March 2020 due to country lock down. Apologies for any inconvenience caused.

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