Bespoke Single Oven Series 4 Dual Cook Flex™ 76L
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Highlights
Features
Cook more flexibly
- *NV7B5675LAK model tested. Total energy consumption is reduced by 25.3% and the cooking time is reduced by 22.7%, according to internal test results based on the IEC- 60350 test protocol (small cakes, convection 165℃, compared to whole compartment). Actual savings will vary depending on the cooking item, usage and other factors.
Effortlessly easy self-cleaning oven
Catalytic Cleaning
Save yourself the time and effort of scrubbing the oven. A Catalytic Cleaning* system makes it easy to keep the oven clean. The catalytic liner at the rear of the cavity absorbs grease from splashes and drips during cooking. So it cleans itself without any hard work or costly cleaning products.
* Only available on certain models.
* Only available on certain models.
More joy, less burden
SmartThings CookingMake your kitchen experience more joyful. SmartThings Cooking* saves time and minimises the burden of cooking. By understanding your needs, it recommends personalised recipes** and creates a weekly meal plan. It also offers a guided cooking experience and enables effortless food shopping***.
* Requires a wireless network and the Samsung SmartThings App. The Samsung SmartThings App supports Android OS 4.0 (ICS) or later, which is optimised for Samsung smartphones (Galaxy S and Galaxy Note series). This App also supports iOS 7 or later for iPhone models. The SmartThings App is available in the App Store and Play Store.** Available in certain languages, including English, French, German, Italian and Spanish.*** Only available in the UK and Germany. Other countries will be added soon.Totally even cooking
Air Sous Vide*
Cook food more evenly without it overcooking or drying out. An Air Sous Vide* system accurately senses the temperatures in each cavity and maintains an even temperature for a long period. So everything is cooked thoroughly, wherever it is in the oven, and tastes deliciously tender and juicy.
* Requires a dedicated sous vide cooking bag, which is not included with the oven.
Cook much more
Big Capacity (76L)
Create more and larger dishes with a massive 76 litre capacity oven. It opens up more possibilities in home cooking. You can prepare lots of different food together, like everything you need for a party. Or it can easily accommodate large items, like a king-size turkey, for a family gathering.
Remarkably efficient
A+ rated energy efficiency
Make your home energy efficient. You can use the whole oven and enjoy exceptional A+ rated energy efficiency. All with the convenience of a large and flexible oven space.
How to measure
Specifications
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Convection
1200 / 1200 W
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Outside (WxHxD)
595 x 596 x 570 mm
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Weight (Net)
39.9 kg
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Energy Efficiency Class
A+
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Oven Type
Dual Cook Flex
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Oven Colour
Clean Black
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Door Type
Drop Down (Flexible Door)
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Oven Door Glass
Double
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Soft Closing Door
No
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Display Type
LED / White
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Cavity Material
Ceramic Enamel
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Control Type
Touch
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Steam Type
No
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Upper Grill (In/Out)
1600 / 1100 W
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Lower Grill
1100 W
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Single Mode (Top Heat + Convection)
Yes
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Single Mode (Large Grill)
Yes
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Single Mode (Eco Grill)
Yes
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Single Mode (Bottom + Convection)
Yes
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Convection
1200 / 1200 W
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Cleaning Method
Catalytic
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Steam Clean
Yes
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Wi-Fi Connection
Yes
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Auto Programs
Single 40ea / Dual Cook 10ea
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Air Fry
No
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Air Sous Vide
Yes
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Cook Timer
Yes
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End Timer
Yes
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Child Safety Lock
Yes
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Clock
Yes
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Interior Lamp
25W / 40W (Halogen)
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Interior Light (Position)
Top / Side
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Light (Lamp) On/Off
Yes
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Language Option
No
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Usable Volume (Whole)
76 L
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Cavity (WxHxD)
560 x 579 x 549 mm
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Outside (WxHxD)
595 x 596 x 570 mm
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Shipping (WxHxD)
694 x 660 x 660 mm
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Loading Quantity
72 / 162
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Net Weight (kg)
39.9 kg
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Weight (Gross)
45.8 kg
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Square Baking Tray
2ea
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Square Wire Rack
1ea
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Power Source
230-240 V ~ 50 Hz
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Output Power
3650-3950 W
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Energy Efficiency Class
A+
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Oven Temp. Ranges (Single)
30~250 (Grill 100~270)
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Oven Temp. Ranges (Upper, Lower)
40~250 °C
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Oven Temp. Ranges (Twin)
40~250 °C
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WiFi Embedded
Yes
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SmartThings App Support
Yes
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Security Update Period (At least 5 years from launch of product)
31 December 2027
Reviews
Bespoke Single Oven Series 4 Dual Cook Flex™ 76L
- Customers praise the Dual Cook feature for simultaneously cooking two different dishes at separate temperatures, significantly reducing energy use and cooking time
- Many appreciate SmartThings integration and remote monitoring capabilities, allowing control and temperature checks from their phone or smartwatch
- Reviewers frequently mention the sleek, modern design complements premium kitchens and performs reliably for daily cooking
- Several find the instruction manual inadequate and incomplete, with missing accessories like a second shelf and grill pan requiring additional purchase
- A few report hardware faults including shattered door glass or internal light issues, and some find the oven overly complicated to operate
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
135 Reviews
2022-10-08
Kent
Samsung Support
There are so many great things about this oven including the many programmes and its sleek design that blends into your kitchen. However, we're sorry if some features are not available on your oven, or you felt mislead by our website. We recommend getting in touch with our Home Appliance specialists so they can provide you with all the tips and tricks you need to make the most out of your oven, and show you which programmes are available. We're also disappointed to see that there appeared to be some damage to it, but it will be fixed and good as new in no time. Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2024-10-15
CX
We are pleased to read that you have rated the amazing Samsung Series 4 Smart Oven with Catalytic Cleaning five full stars, Monoski! It is great that you are happy with the seek and minimal design of this appliance, as well as with its user-friendly controls and panel, which give you a premium cooking experience effortlessly. We also share your excitement about using the SmartThings app with this fantastic oven, not only to enjoy the endless advantages of Smart Things Cooking; but also, to enhance your Samsung Ecosystem to the next level. This fantastic product will turn every meal into a feast while also giving you a smart experience all round! ^CL at Samsung Support
2025-03-19
Lincolnshire
CX
We are sorry to read that the Samsung Series 4 Smart Oven with Catalytic Cleaning has not met your expectations overall, Sark. More specifically, we appreciate that you are not satisfied with the design of this oven and that you don't find the display clear enough to see. Additionally, we understand that you would have preferred a wire or plug, as well as for a wire rack for grill pans, to be included with it. It is also our understanding that you have already contacted our Support Teams to be assisted with this, although you were not happy with the service you received. From our end, we will certainly make sure to pass this feedback along, so we can use it to improve our future appliances and their included accessories for a more premium experience. In the meantime, we still recommend getting in touch with our Home Appliances specialists, who will be able to assist you with getting the most out of your product. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2023-02-15
Berkshire
Samsung Support
Thank you for taking the time to share with us this review about your experience with the NV7B41403AK Series 4 Smart Oven with Catalytic Cleaning. We are pleased to see that you like the powerful cooking features of this oven as well as its superb performance and efficiency; however, we are sorry to see that you are not satisfied with its design overall. We appreciate that you would have liked the child lock function to have better functionality. We would like to confirm that Child Lock disables all controls of the oven. Please hold down for 3 seconds to activate or hold down for 3 seconds again to deactivate the lock on the control panel. Moreover, we understand that you would have liked the touch panel to be backlit for an easier operation. We will certainly make sure to pass this feedback on to our engineers so we can use it to improve our future technology. Finally, we recommend using either the Steam Clean or the Catalytic Clean functions depending on how you would like to clean the oven. More information about this, as well as how to clean the oven in general, can be found on this link, kindly shared by our colleagues abroad: https://bit.ly/BestTipsOnHowToCleanOven If you need further assistance, please don't hesitate to contact one of our Home Appliances specialists at 0333 000 0333, Mon-Sun | 8am to 10pm, who will be ready to assist you further. ^CL at Samsung Support
2025-06-27
Scotland
CX
Thank you for your thoughtful and honest review. We're pleased to see that you’re happy with the overall look and performance of your new Series 4 Smart Oven, but we’re disheartened that your initial experience wasn’t as seamless as it should have been. We understand your frustration regarding the included accessories. While contents may vary by model, your feedback about the grill pan setup and wire shelf has been noted and will be passed on to our product development team for review, this kind of insight is invaluable. We also regret the challenges you faced during the setup and registration process. We aim to make connecting and registering your appliances as easy as possible, and clearly we fell short of that goal here. We’re glad you were eventually able to get everything up and running, but we recognise that the process should be smoother, whether or not someone is tech savvy. Thank you again for your feedback. It helps us to improve, and we truly appreciate your patience. We hope your oven continues to serve you well in your kitchen. ^CH at Samsung Support
2026-07-30
England
Samsung
We are disheartened to see that you are having continuous issues with your Oven, Terry! This is not how we expect our products to perform like, and we will always do everything we can to make sure all issues are resolved quickly. Please continue to liaise with our Support Teams who will get this sorted in no time. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-04-21
Norfolk
Samsung UK Reviews Team
We are disheartened to read that the Series 4 Smart Oven with Dual Cook is not meeting your expectations because you are finding it hard to use and because you are not happy with the shelves, Clover. Furthermore, we appreciate that you don't like its sound function when operating it. Please follow this link, where you will find the User Manual of this appliance, so you can make the most of each cooking feature in the easiest way possible: https://spr.ly/6424bjgx0 You can still disable the sound of this oven by following the steps on page 31 of the User Manual, although this will affect its smart cooking settings. From our end, we will certainly make sure to take your feedback on board, so we can use it to improve our future ovens and technology. ^CL at Samsung Support
2026-07-19
Manchester
Samsung
We are disheartened to see that you are having a number of issues with your Smart Oven, Tasha. This is not how we expect our products to perform like and are built to last for years to come. Our colleagues will do everything they can to get all issues resolved as quickly as possible, and our engineers are highly trained to get all issues fixed quickly. Your feedback is greatly appreciated, and we'll take this on board to help improve our services and products in the future. In the meantime, please don't hesitate to reach out to our Support Teams for further assistance. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2023-06-20
Sandwich Kent
2024-05-26
East Midlands
Samsung UK Reviews Team
Thank you for bringing this to our attention. We are very sorry to read that your oven is not performing as expected, and that you are unhappy with the support provided by our experts so far. We must perform check prior to sending an engineer, as some problems are likely able to be fixed at home by yourself. However, if you allow us to finish the checks, we will of course send an engineer if the issue persists. Please get back in touch with our Home Appliance Specialists, who will be happy to continue troubleshooting the issue, and if needed, will arrange for an engineer to visit your home and inspect the oven. The engineer will aim to fix the fault first, however, if the fault can not be fixed, they will discuss your other options, which may include a like for like replacement. For your convenience, here is the link to our contact methods and their operating hours: https://spr.ly/6420eZzpY. Please reach out at your earliest convenience. ^CR at Samsung Support
2023-10-21
huddersfield
2023-10-24
2024-04-19
Staffordshire
Samsung UK Reviews Team
Thank you for taking the time to share feedback on our Series 4 Smart Oven, Peter. We regret any inconvenience you may have experienced due to the included accessories not meeting your expectations, and we're sorry to learn of the difficulty you experienced when locating the user manual. We appreciate you'd prefer additional accessories and that you've found that the buttons may not be accessible; we're grateful for your feedback on these points and we'll consider it in our ongoing efforts to improve the design of our products. We have a Support page for all our products on our website which contains all the information needed to get you acquainted with your new appliance, including the user manual which explains all the functions of your oven and how to use them. Here's a link to the Support page for your model, you can access the menu by heading to the Manuals & Downloads section: https://spr.ly/6423bbfn3 We're glad to hear that you found the SmartThings app easy to download and link up. We're committed to providing seamless integration with our products through our app, and we're pleased to hear that you had a positive experience in this regard. If you need further assistance with your oven, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6425bbfnP ^AP at Samsung Support
2025-07-11
Leeds, united kingdom
CX
Thank you for taking the time to share with us this review about the Samsung Series 4 Dual Cook Flex Smart Oven, Mark. We are sorry to read that this appliance has not met your expectations overall, because you noticed it turns itself off when knocking any of the shelves. Additionally, we appreciate that the shelves get stuck easily, which makes pushing them in and out difficult, and that you don't find its heat beeping function useful. Please don't hesitate to reach out to our Home Appliances specialists, who will be ready to assist you with getting the best experience out of it, while also making sure that the oven is working correctly for the best performance. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2024-10-23
London
CX
Thank you for taking the time to share your feedback with us. We are very sorry to read that you have experienced multiple issues with your Dual Cook Flex Oven. This is certainly not the level of quality we expect from our appliances and appreciate you sharing your experience. We understand you frustration and disappointment that your oven is no longer viable for repair, however, we hope this will not deter you from purchasing products from us in the future. ^CR at Samsung Support
2023-01-09
2024-08-27
London
CX
Thank you for taking the time to share with us this in-depth review about your Series 4 Smart Oven with Dual Cook Flex, Johnny. Although we are pleased to read that you are happy with the premium design of this oven as well as with its Dual Cook Flex function, we also appreciate that you are not finding it easy to operate, especially because you think the documentation that came with it is not informative enough. It is our understanding that you wished for the manual that came with it to be focused on this model of oven only, and to be less generic and more related to the functions of the product you ordered. We also appreciate that you initially struggled to use the grill function, that you would have preferred for a grilling pan to be included with the appliance, and for the display to be brighter to be able to see the controls more easily. Furthermore, for the internal light to remain lit for longer and to be able to switch off the sound alerts completely. It is also our understanding that our Support Teams have already instructed you about how to disable the alarm function permanently, and we hope that you will be able to make the most of the pyrolytic function to keep your appliance perfectly clean effortlessly. From our end, we will certainly pass this feedback along, so we can use it to improve our future appliances, their functions and technology, as well as the documentation that comes with them. In the meantime, we would also like to share with you the online User Manual below, and if you have any questions about how to make the most of your product, please don't hesitate to contact our Support Teams again, who are always ready to help: https://spr.ly/6423mscWN ^CL at Samsung Support
2024-04-27
Nottingham
2025-11-19
Lincolnshire
CX
We're sorry to see that the accessories included with your Series 4 Oven weren't what you were expecting, Nico. The included accessories are listed in the 'Specs' section of the product page, under 'Accessories'. We would always recommend thoroughly checking the Specs to ensure that you are choosing the right model for you, and you can be prepared for your appliance's arrival with any additional accessories you require. With further use, we're sure that your incredible oven will earn five full stars. ^SK at Samsung Support
2025-05-07
CX
We're thrilled to see how much you are loving your Series 4 Smart Oven! The sleek design of this intuitive appliance allows it to fit perfectly into your kitchen, and compliments the flawless performance. Connectivity to the SmartThings app puts you firmly in control of your cooking, even when you're in a different room! This appliance performs efficiently, quickly reaching your desired temperature across the appliance, so that your food cooks evenly. Pyrolytic Cleaning is a total game changer, leaving the inside spotless, with only a few ashes to wipe away. This oven is the perfect Sous Chef! ^SK at Samsung Support
2023-12-20
North Yorkshire
2024-01-06
Devon
CX
Thank you for taking the time to share your feedback with us, Dave. Whilst we're pleased to see you're enjoying the Dual Cook functionality and smart features of your Smart Oven, we're disappointed to learn some aspects have not met your expectations. We appreciate your honesty and want to express our apologies for the challenges you've experienced with your oven. We understand the backlight of the control panel has not met your expectations and that you've had difficulty with the intuitiveness of the controls. Your feedback regarding the difficulty in seeing and using the controls is duly noted, and we will explore ways to enhance the user interface for better visibility and ease of use in future models. As for switching off the sounds, you can do this by doing the following: 1. Long-press the timer icon, and '1' will start to blink. 2. Tap '1' and press 'OK'. 3. Turn the value dial to 'ON' and press OK. We value your feedback regarding the user manual. We ensure our comprehensive and useful user manuals can be located easily in the Support section for your product, along with other helpful documents and information. For your records, here's a link to the user manual: https://bit.ly/3tKYCct It is our understanding that you've had trouble registering your product. We have an excellent guide on our website that walks you through the methods you can use to register your product with us, here's the link: https://bit.ly/RegisterProductSamsungUK If you need further assistance with registering your product and need further guidance with getting the most out of your oven, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://bit.ly/SamsungUK-Support Overall, we appreciate your feedback and do hope the above guidance helps you enjoy your appliance to the fullest. ^AP at Samsung Support
2023-06-28
Royton
Support
We're aiming to make households as smart as possible, and make the future now, and your new Series 4 Oven is a great example of how we're doing this. It's packed with a wide-range of intelligent features, to give you more control over how you prepare your food, but once paired with the SmartThings app you're given access to even more ways to select the optimal settings, or time the oven to start or finish when it best suits you. The Pyrolytic Cleaning helps make maintaining your oven just as easy as everything else that it does. We do also appreciate your comment about the installation, as we're sure other customers will find this helpful. ^DB at Samsung Support
2025-08-27
East Midlands
CX
Thank you for taking the time to share with us this review about your Samsung Series 4 Smart Oven with Pyrolytic Cleaning. Although we are pleased to read that you like the sleek design and spacious capacity of this appliance, we also appreciate that the cooking performance is not quite meeting your expectations. More specifically, we appreciate that the oven takes too long to cook something, that the Wi-Fi connection is not consistent, and that you would have preferred for more racks and trays to be included. We will certainly make sure to pass this feedback on internally, so we can use it to improve our future appliances and their included accessories. In the meantime, please don't hesitate to speak to our Home Appliances specialists, who will be ready to assist you with getting the best experience out of your oven. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-02-12
CX
Thank you for your extensive feedback regarding your NV7B45305AS smart oven, as we're sure that other customers will find the information useful. While we do regret seeing that you had the issue you described with your previous model, we are happy to see that a replacement was provided for you, and it being a newer model as well. We do aim to make all of our products have a familiar feel to them, while adding plenty of exciting new features, so we're glad that you still have enough of what made you love its predecessor. The Wi-Fi connectivity does offer intelligent ways to program your oven from wherever you have an internet connection, for example you could set the oven to start warming up while you travel home, so we do hope that you get a chance to explore this aspect. The elegant design means that it will compliment the style of any kitchen, and we'd be happy to take on your feedback regarding how you interact with the buttons. We're delighted to see that you are loving it, even though you did not get all of the extra accessories that you were hoping for, and we're confident that you'll come to love it the more that you explore all the exciting ways that it will help you prepare meals. ^DB at Samsung Support
2024-10-14
CX
We are disheartened to read that the Samsung Series 4 Dual Cook Smart Oven is not meeting your expectations overall, Paul. It is our understanding that you are not happy with the accuracy of the temperature shown on the display, and with the fact that the buttons are not backlit. Furthermore, we appreciate that you wish to disable the sounds of this product. We would like to reassure you that it is possible to mute your oven by following the steps on page 30 of the User Manual: https://spr.ly/6421qwgrf We would also like to assist you with getting the most out of the impressive heating performance and relevant settings of this oven for the best experience. Please don't hesitate to speak to our Home Appliances specialists, who will be ready to help. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/6423qwgr7 From our end, we will also make sure to take your feedback on board, so we can use it to improve our future cooking appliances, their controls and overall performance. ^CL at Samsung Support
2024-09-02
CX
Thank you for your feedback, although we do regret seeing that your Series 4 Smart Oven is not providing you with everything that you need. We can certainly understand your frustration if you're finding the panel to be difficult to read, and that the manual has not made using it any clearer. We recommend speaking to our Customer Support team so that they can look into this with you and advise as best they can. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6428mLFx0 ^DB at Samsung Support
2025-01-12
CX
Thank you for letting us know how impressed you are with your new oven, Seri! With its sleek, modern design, SmartThings connectivity, reliable performance and user-friendly controls, it's no wonder you're so pleased! If you would like advice on future purchases, please do not hesitate to get in touch with our experts! You can find all our contact methods and their operating hours here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung Support
2024-06-25
Samsung UK Reviews Team
Thank you for sharing with us this in-depth review about your new Series 4 Smart Oven with Pyrolytic Cleaning. We are pleased to read that you think this is a great appliance overall with its superb design, enhanced smart features, efficient performance and quiet operation. Still, we appreciate that you can see some room for improvement, as you would have preferred for the product to come with more informative documentation, specifically about how to use the SmartThings app, and about the fact that a hard-wired cable is not included. We also appreciate that you found the online User Manual of this product more useful, and, from our end, we will certainly make sure to take your feedback on board, so we can use it to address any area for improvement for an easier experience. ^CL at Samsung Support
2024-05-16
Samsung UK Reviews Team
Thank you for your glowing review! We're thrilled to see you love the sleek design of your new Smart Oven as well as the impressive cooking capabilities for getting the best meals each time! It's fantastic to read you've also paired this with our hob to create the ultimate cooking duo! Plus, with our extended warranty, you have the peace of mind of knowing you're covered for longer. ^AP at Samsung Support
2026-01-06
CX
We're sorry to see that your Series 4 Oven has sustained damage, Adrianna. We use only the highest quality of materials when crafting our appliances, ensuring that they can withstand everyday usage. However, we cannot guarantee that they will remain damage free in all scenarios, we're afraid. Our warranty is repair based, so a repair would always be the first step, in cases where it is required. If you believe that your oven requires a repair, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're always here to help. ^SK at Samsung Support
2025-08-10
London
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, John! ^LB at Samsung Support
2024-01-14
Hampshire
2024-12-16
Maldon
CX
Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://spr.ly/6428vt7m2 ^LB at Samsung Support
2025-10-16
CX
Thank you for the love and sharing your superb experience with us, your words put a smile on our face! Enjoy! ^LB at Samsung Support
2024-11-12
London
CX
Thanks for the fab feedback, Dani! We are thrilled to see that you're enjoying your brand new smart oven! With user-friendly controls, rapid heating, SmartThings connectivity and sleek design, there is so much to love! Plus, thanks to pyrolytic cleaner you can ensure your oven stays in perfect, clean condition for many years to come! We appreciate your feedback regarding the included accessories, and we'll be sure to take it into consideration during future development! ^CR at Samsung Support
2023-01-28
Surrey
Samsung Support
We're pleased to see that you love the look and feel of your oven, and the many programme options available, but disappointed that you're struggling to see some of the markings on the glass. We appreciate your feedback regarding this, as it will help us improve for future designs! ^EM at Samsung Support
2023-11-16
Cambridge
2024-06-15
East Anglia
Samsung UK Reviews Team
We are sorry to read that you experienced an issue with one of your two Series 4 Smart Oven products, which was first repaired in winter. It is also our understanding that you are currently waiting for it to be fixed from our engineers a second time, due to the heating element not working, and that you are also not happy with the design of the shelves as well as with the functioning of this unit with Dual Cook Mode. We appreciate that this situation is not ideal, and while we understand you have already contacted our Home Appliances specialists for assistance; we recommend getting in touch with them again, and they will be able to offer you full support to reach the best outcome for you and your appliance as soon as possible. From our end, we will also make sure to pass this feedback along, so we can use it to improve our future products, technology and services. For future reference, you can contact our colleagues at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/64215fvQJ ^CL at Samsung Support
2024-01-15
Rugby, Warwickshire
2025-11-20
CX
We’re delighted to hear that you’re happy and satisfied with your beautifully designed Samsung Series 4 Smart Oven, Nak. We also appreciate your feedback that an extra rack for the tray would have enhanced your experience even further. This is a great suggestion, and we’ll certainly pass it along to help us impress you even more with our future cooking appliances. In the meantime, we’re confident that this fantastic product will help you turn every meal into a feast! ^CL at Samsung Support
2026-03-30
CX
We’re very sorry to hear about your experience with your oven, especially having it repaired five times within eighteen months and still not having it replaced. We understand how frustrating this must be, particularly when it has impacted your ability to cook for your family. It sounds like you’ve experienced repeated issues with the PCB and recurring fault codes. We understand how challenging it is when a product does not perform as expected, even after multiple repairs, and we will ensure that your feedback is passed on to the relevant team for internal review. At Samsung, we are committed to providing high-quality products, and we regret that this has not met your expectations. Under the terms of the 5-year warranty, repairs are intended to resolve functional issues related to manufacturing or design faults. However, we understand that in some cases, repeated repairs may not fully resolve persistent problems. We recommend that you continue to stay in contact with us, so we can support you further with this matter. You can reach us via the link below, where you’ll find our contact details and operating times: http://www.samsung.com/uk/support/contact/ We sincerely appreciate your feedback, as it helps us improve our services for the future, and we hope to restore your confidence in us. ^HB at Samsung Support
2023-09-14
Gloucestershire
2023-03-02
Staines-Upon-Thames
2024-11-02
CX
We're delighted to see that you are enjoying your Series 4 Smart Oven, Magnus! With so many impressive smart features, this oven helps you become a brilliant chef with ease. Thank you for your feedback regarding the lack of backlight, we will take this on board to inform the continuous improvement of our appliances. However, we are pleased that the design of the display has somewhat alleviated this for you. We're sure that this fabulous oven will continue to make cooking a breeze for years to come! ^SK at Samsung Support
2026-07-27
London
Samsung
We're sorry to hear about your experience whilst speaking with our Support Teams, Victor. This isn't what we'd expect, and we appreciate your feedback, as we can use it to make any relevant improvements to the services we offer. To answer your questions, our delivery partners would indeed deliver the new oven to your kitchen for you, provided the access route is clear of obstruction. You can control both the Series 4 and the Series 5 Ovens from the display panel on the ovens without ever needing to use your phone. The main difference between the two ranges is how their physical control panels are styled: the Series 4 features a more traditional layout combining tactile, pop up dials with integrated touch sensors, whilst the Series 5 upgrades to a streamlined, modern layout utilising a 4.3" LCD display screen and touch sensitive panels. Both models are compatible with smartphone usage, and you can use the SmartThings app to preheat your oven or receive notifications, but it isn't a strict requirement to use the app for either model. Beyond the control panel, the main differences between the Samsung Series 4 and Series 5 Ovens lie in advanced cooking modes, physical design details, and pre-programmed features. We hope this information is helpful. ^EW at Samsung Support
2022-10-15
Birmingham, West Midlands
2023-11-04
CX
This is not what we like to see, Kash, so thank you for bringing this to our attention. We do design all of our products to provide a lengthy and reliable service, so we can understand your frustration that this has not been your experience. While we're happy to see that our Customer Support team has endeavoured to resolve this issue, we would prefer to see that these efforts had been successful. It is good to see that you are a fan of our products overall, and we do hope that this experience does not discourage you from exploring any of our ranges again in the future. ^DB at Samsung Support
2024-12-22
UK
2025-09-08
CX
We are sorry to see you are facing issues with your Oven, Shaun! We do not expect our products to face issues like this, we can assure you that we are here to help get your oven working to perfection. We'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2023-03-14
London
Samsung Support
Thank you for taking the time to share with us this review about your experience with the NV7B45305AK Series 4 Smart Oven with Dual Cook Flex, Megan. We are pleased to see that you think the oven is fabulous with its innovative Dual Cook modes and powerful cooking features. However, we are sorry to see that you are struggling to place the side runners back into the oven. Please follow this link where you will find useful video-guided instructions on how to place the side runners back into the oven in the easiest way: https://bit.ly/SamsungUK-HowToDetachAndAttachSideRunnersSamsungOven Although we appreciate you have already contacted our Support Teams about this, if you still need assistance, please don't hesitate to contact us again and we will be ready to offer you full support with this. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2025-09-08
CX
Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-07-03
Samsung
Fantastic to see that you are having a five-star experience with your Oven! We’re sure that it will be wowing you for years to come! ^LB at Samsung Support
2024-06-03
Scotland
2024-06-23
Samsung UK Reviews Team
Thank you for your glowing review! We're delighted to see you're loving everything your Smart Oven has to offer! ^AP at Samsung Support
2024-02-26
Samsung UK Reviews Team
Thank you for taking the time to share feedback on our Series 4 Smart Oven, Corin. We're sorry to learn the installation process didn't meet your expectations. As this model is a built-in product, it must be installed by a qualified technician. The installer is responsible for connecting the oven to the main power while observing the relevant safety regulations of your area. This is highlighted on Page 6 of the English section of the user manual, and you can also find further guidance on the required power connection on Page 7 here: https://spr.ly/6425nA93U We appreciate you're frustrated that you felt this wasn't made clear before your purchase, and we'll certainly look into this to improve the purchasing experience in the future. We'd like to reassure you that all our ovens come with a 24-month warranty from the date of purchase. Our team is here to support you and ensure that any issues related to the product or its installation are addressed promptly and appropriately. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6428nA93s ^AP at Samsung Support
2024-05-26
2025-07-29
Uk
CX
We are disheartened to see you are having issues with your Samsung Series 4 Dual Cook Flex Smart Oven with Pyrolytic Cleaning, Andy! We have some great troubleshooting steps which will help get your oven working to perfection. You can find this here: https://www.samsung.com/uk/support/home-appliances/troubleshooting-guide-for-samsung-built-in-oven/ We are confident that this will resolve any issue you are having, however, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-11-20
CX
Thank you for taking the time to review the Series 4 Smart Oven. We pride ourselves on creating products that are easy and intuitive to use, and we regret to see this has not met your expectations on this occasion. Regarding the multiple issues that you mentioned, we would love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://spr.ly/6426sLR2y ^CH at Samsung Support
2024-03-06
Berks
2024-11-07
2025-12-10
CX
Thank you for taking time to leave a review for your Smart Oven! With the sleek design and epic performance, you'll love this stellar appliance for years to come! For your safety, certain features like this will be disabled. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future! ^LB at Samsung Support
2025-04-20
CX
Thank you for taking the time to review the Series 4 Dual Cook Oven, Anaa. We pride ourselves on creating appliances that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. We'd love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2024-08-07
UK
CX
We are delighted to see that you have rated your new and incredible Series 4 Smart Oven five full stars. You made an excellent choice with this brilliant piece of technology, which isn't just incredibly easy to use thanks to its user-friendly controls and full SmartThings support; but it also comes with lots of useful features and functions, which are perfect to turn every meal into a masterpiece, as well as with the flexible and efficient Dual Cook Flex. You can always trust Samsung to enjoy top-quality products across every range, designed to make your life easier and happier! ^CL at Samsung Support
2024-12-30
York
CX
Thank you for your feedback, Sair. We are pleased to see that this incredible oven has given you that five-star feeling! Thanks to Dual Cook capabilities you can split your oven and provide different temperatures to different dishes, ensuring everything is cooked perfectly! We appreciate your feedback regarding the divider, and will ensure your insight is taken on board. If you would like to speak to our Home Appliance Experts, please do not hesitate to get in touch. All our contact methods and operating hours can be found here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung Support
2024-09-11
Bradford
CX
Thank you, Rick, for your awesome feedback! We are thrilled to see how impressed you are with the Dual Cook features of your new oven, allowing you to save on energy and improve the overall functionality! Plus with SmartThings connectivity you can get useful notification for all your cooking! ^CR at Samsung Support
2025-06-04
CX
Great to see that you're having a positive experience with your stylish Series 4 Oven! When it comes to fingerprints, with a clean cloth, we can assure you that the stunning finish of this appliance will be easily restored. It's a shame that you haven't found anywhere to store the Dual Cook tray, as when in use, or when the oven isn't being used at all, this slots into the appliance perfectly. We will take your feedback regarding the manual onboard, to inform the continuous improvement of our offerings. With further use, we're certain that you will thoroughly enjoy this fantastic oven! ^SK at Samsung Support
2025-03-11
CX
There's plenty of versatility packed into your Series4 Dual Cook Oven, so making diverse and dynamic meals will become so much easier. It's as effortlessly stylish as it is intelligent, and will compliment the overall look of any home. We're happy to take on board your comments about its durability, so that we can keep on improving everything that we release. ^DB at Samsung Support
2025-01-13
Diss
CX
Thank you for your review, Ems! We're thrilled you're loving your new oven, especially thanks to the large size and incredible Dual Cook feature. To discuss the accessories and for guidance on how to use all the cooking features, please do not hesitate to contact our Home Appliance Experts, who will be happy to help. You can find all our contact methods and their operating hours here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung Support
2023-02-03
finchley, london
Samsung Support
Thank you for you feedback, although we do regret seeing that you did not receive all of the required parts for your new Series 4 Smart Oven. If you have not done so already then we'd recommend speaking to our Customer Support team, so that they can look into all available options with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/SamsungUKSupport ^DB at Samsung Support
2024-10-09
CX
Thank you so much for reviewing your new Dual Cook Smart Oven and for choosing us once again to provide your home with new appliance tech! It is an absolute pleasure to see how much you are enjoying your new oven, especially thanks to its user-friendly controls, modern design and of course, it's SmartThings connectivity! ^CR at Samsung Support
2025-12-08
CX
We're so pleased to hear that you like your Samsung Series 4 Oven, Shelmo! The outward appearance is stunning, bringing modern style and sleek sophistication to any kitchen. It heats up fast and uses advanced technology to consistently cook everything to perfection. It also includes a variety of functions to suit every cooking need! You can find spare parts such as racks and trays right here: https://www.samsungspares.co.uk/search.pl?query=NV7B41207AB_U4&x=0&y=0 Thank you for sharing your review! ^EW at Samsung Support
2025-01-20
London
CX
Thank you for taking the time to write a review for your Dual Cook Flex Smart Oven, Sib. Although we are pleased to see that you love the incredible features available, we are sorry that the Wi-Fi has stopped working. We understand you are currently speaking with our experts, and we are certain that they will provide the support you need so that your oven is working perfectly once again! ^CR at Samsung Support
2023-12-18
Kent
CX
Thank you very much for sharing your feedback with us, Bob. We are pleased to read that overall you are pleased with your new Dual Cook Flex Oven! However, we're sorry that you feel let down by the lack of a grill pan and control button backlight. Your insight will be taken on board and used to drive future development. ^CR at Samsung Support
2024-05-13
Samsung UK Reviews Team
Thank you for taking the time to share your insight with us. We are pleased to see that overall you are enjoying your new oven, however, we will be sure to take your review on board and use your feedback for future design consideration. ^CR at Samsung Support
2024-01-24
CX
Thank you for raising this issue with us, Luciana. We are very sorry to read that you are experiencing an issue with your oven after using the pyrolytic cleaning feature. To ensure this is resolved as quickly as possible, and you can continue to enjoy your Smart Oven, please get in touch with our Home Appliance Specialists directly. They can discuss the problem in more detail and provide you with an effective and permanent solution. You can find all our contact methods and their operating hours here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2026-01-30
CX
Thank you for sharing your feedback, Wincy! We’re pleased to hear that the service you received was professional and helpful, and that your oven repair was handled by a knowledgeable member of the team. We also appreciate your comments about automated systems. Rest assured that your feedback will be taken on board, as we continue working to make our support experience smoother and more user‑friendly. In the meantime, we hope you continue enjoying your Samsung Series 4 Dual Cook Smart Oven. ^CL at Samsung Support
2024-11-16
Hampshire
CX
Thank you for reviewing your new Smart Oven, Kerri! We are pleased to see how happy you are with your new oven, especially thanks to the wide range of intelligent features! ^CR at Samsung Support
2025-05-20
CX
We are over the moon to see you and your wife are loving your new Series 4 Smart Oven with Dual Cook! With Dual Cook Flex, you can use the top for smaller dishes, both together with different temperature and time settings or whole oven for large dishes, we have you covered! Making cooking for larger parties a walk in the park! ^LB at Samsung Support
2025-04-25
2023-07-17
Basildon
Samsung Support
This is not what we like to see, Russ, and we can certainly understand your frustration. We do want to make sure that you have a device that works exactly as advertised, so we do encourage you to keep in touch with our Customer Support team so that they can look into all available solutions with you, and fully resolve this situation. ^DB at Samsung Support
2026-01-16
CX
It is great to see you are enjoying your spectacular Oven! Your loyalty means the world to us, and we'll continue to wow you for years to come! ^LB at Samsung Support
2025-07-24
Manchester
CX
Thank you for taking the time to share with us this review about your positive experience with the Samsung Series 4 Smart Oven, Sean. It makes us very happy to read that you like the sleek design of this appliance, as well as its brilliant cooking features, including Dual Cook Flex. It is also wonderful that you have been using it for a year already, and that you are happy with its excellent quality and value for money. We also appreciate that you wished for the SmartThings functions and voice commands to be a bit more convenient and effective in managing and operating the product, which is something we can certainly take on board. In the meantime, the Series 4 will continue to turn every meal into a masterpiece in the most efficient and flexible way possible. ^CL at Samsung Support
2025-02-23
West yorkshire
2024-12-28
CX
We regret seeing that you had these issues while installing your Series 4 Smart Oven, Amthal. You can find the correct manual for your model by following this link: https://spr.ly/6422aDR5o If you still require assistance, then you can also speak to our Customer Support team who would be happy to help. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6423aDR5U ^DB at Samsung Support
2023-12-24
Coventry West Midlands
CX
Thank you very much for your five-star review! It is wonderful to read why you love your new Smart Integrated Oven! With user-friendly controls, smart features and easy-clean design, it's no wonder your so impressed! ^CR at Samsung Support
2023-06-26
South wales
Support
Thank you for your wonderful review! We are delighted to read how much you are loving the stylish design of your new oven as well as its wide range of features. It will serve you well for many years to come! ^CR at Samsung Support
2025-10-12
CX
We're glad to hear you're happy with the excellent heating performance and cooking settings of your Single Oven Series 4, Veiga. We also appreciate your feedback regarding the Dual Cook feature not working as expected. For the best experience, you can find detailed guidance on how to use this feature correctly on pages 13 and 22 of the User Manual: https://downloadcenter.samsung.com/content/UM/202411/20241105143959768/O_07._DG68-01413B-02_IB_FULL_NV7B4545VAK_U2_EN.pdf If you need further assistance with your product, our Home Appliances specialists are happy to help. You can reach them by phone on 0333 000 0333 (Mon–Fri: 8am–8pm, Sat–Sun: 9am–6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-01-27
2025-12-30
CX
It is great to see you are loving your new Oven! Thanks to our fast delivery service, you'll always get it delivered in no time! We know you'll love cooking away in this oven for years to come! ^LB at Samsung Support
2024-11-21
Somerset, UK
CX
Thank you for taking the time to share with us this five-star review about your beautiful Samsung Series 4 Dual Cook Flex Smart Oven with Pyrolytic Cleaning! We are overjoyed to read that you like the astounding design of this oven, and that you are particularly happy with its fantastic smart features and incredibly useful Dual Cook Flex functionality. This impressive cooking appliance will turn every meal into a masterpiece in the smartest and easiest way possible. Enjoy! ^CL at Samsung Support
2024-12-21
CX
Thank you for sharing your insight with us! We are thrilled to see how pleased you are with your new Dual Cook Flex Oven. With a simple installation, you can begin enjoying all the wonderful features and incredible meals! ^CR at Samsung Support
2024-07-29
South West
2025-02-13
2024-10-18
CX
We are overjoyed to read that you are a big fan of our brand, and that you are very impressed by your superb Samsung Series 4 Smart Oven! The fantastic smart features of this appliance combined with its huge number of incredible settings will give you a premium experience every day! ^CL at Samsung Support
2026-06-17
Samsung
We're sorry to hear that you're having an issue with the lights and display of your Bespoke Single Oven Series 4. We'd love to help. We initially recommend unplugging your Oven from the wall socket and waiting for at least ten minutes. This will force the system to reset and clear any glitches. If the issue continues, please reach out to our helpful Support Teams, who can provide further assistance. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2023-11-30
UK
CX
We are delighted to read that you are fully happy and satisfied with your new and incredible Series 4 Smart Oven, Kester! As you mentioned, this amazing cooking appliance comes with the innovative SmartThings Cooking feature which fully understands your needs while recommending personalised recipes and offering a guided cooking experience, to make every meal superb in the smartest and easiest way possible. Not only that, but this oven is also very spacious inside with a massive 76 litre capacity which allows you to prepare lots of different food together, like everything you need for a party. Finally, it is also beautifully designed to look smart, sleek and elegant in your home. This oven is perfect all the way around! ^CL at Samsung Support
2024-12-12
CX
Thank you very much for your review, Minica! We are delighted to see how pleased you are with this incredible oven! With user-friendly controls you can navigate through all the features and cooking settings with ease! We appreciate your feedback regarding a printed user-manual, and will be sure to pass this along! ^CR at Samsung Support
2025-01-06
CX
Excellent to see how much you are enjoying your Series 4 Oven! This appliance is incredibly intuitive, making sure that it only makes cooking easier. With the groundbreaking Dual Cook zones, it has all the different elements to your dish covered and cooked perfectly. It's the perfect Sous-chef! ^SK at Samsung Support
2025-08-26
east yorkshire
CX
We are delighted to read how much you are loving your spectacular Bespoke Single Over Series 4 Dual Cook Flex™! We know you'll be making the best food in this oven! ^LB at Samsung Support
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Solutions & Tips
*25.3% energy savings based on internal testing on Series 5 NV7B5675LAK, upper vs. whole compartment for small cake baking at convection 165℃ (IEC-60350)
**Available on certain models, by redemption within 90 days.
***Requires SmartThings App available on Android and iOS devices. An internet connection is required.