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Reviews

Galaxy A27 5G

4.4

Recommended by 85% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5.0 71%
4.0 14%
3.0 3%
2.0 5%
1.0 7%
Features 4.5
Performance 4.1
Design 4.6
Value 4.4
AI Functionality 4.4
Ease of Switching to Samsung 3.0
AI review summary
  • Customers praise exceptional battery life, with many reporting 2-3 days per charge and vibrant, crisp display quality
  • Reviewers highlight strong camera performance comparable to premium models and intuitive, responsive interface
  • Many appreciate lightweight design, fast operation, and long-term software update commitment from manufacturer
  • Some users frustrated by pre-installed bloatware requiring manual removal for optimal performance
  • Several customers disappointed by misleading eSIM compatibility claims, though most still rate overall value highly
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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Filters

51 Reviews

Dk1
5

2026-10-21

Storage : 256 GB | Colour : Black
5
Had to update my phone , always used Samsung , 100% satisfied with this product , battery , camera , display , durability, and pergormance all exceed my expectstions

Ease of Use

5

Features

5
John
5

2026-10-20

Storage : 256 GB | Colour : Black
5
Excellent fairly basic phone

Ease of Use

5

Features

4
Doug
5

2026-10-20

Storage : 256 GB | Colour : Black
5
I bought this for my wife who's 6 year old Samsung was becoming very slow. This has more memory, a faster processor, a better camera and screen. She is delighted and has gotten over her fear of a larger screen.

Ease of Use

4

Features

5
Silverback58
5

2026-10-18

Storage : 256 GB | Colour : Black
5
I bought this to upgrade from my old Samsung A17 4G. Usual features and performance as expected.

Ease of Use

5

Features

5
birdy
5

2026-10-17

Storage : 256 GB | Colour : Black
5
i purchased this phone 2 weeks ago and so far i am very pleased with it

Ease of Use

5

Features

5
Gareth
5

2026-10-16

Storage : 256 GB | Colour : Black
5
I'm amazed at the difference between this and my old phone (Galaxy A13) the display is a lot clearer, the UI is a lot simpler, the battery lasts for a lot longer than my old one and the camera is amazing.

Ease of Use

5

Features

5
San68
5

2026-10-15

Storage : 256 GB | Colour : Black
5
I bought this phone to replace a contract phone and im so glad I did. It was a reasonable price easy to use and I love the colour. I also took out the insurance which was on offer with the first 3 months free so even better.

Ease of Use

5

Features

5
Mobile
4

2026-10-15

Storage : 256 GB | Colour : Black
4
The item purchased has great battery life ,good camera , bright display ,good now purchased cover with screen protector AND THE PERFORMANCE IS GREAT .

Ease of Use

5

Features

5
Jeanboy
4

2026-10-14

Storage : 256 GB | Colour : Black
4
Works well but transfer of Aps very difficult & incomplete. Compared to iPhone Aps & media transfer is 2nd rate.

Ease of Use

4

Features

4
Tbalds
1

2026-10-14

Storage : 256 GB | Colour : Black
1
Poor performing phone very slow & sticky when I have strong WiFi signal. Can I exchange?

Ease of Use

1

Features

1
Response from Samsung:
2026-10-21

Internal Support Team

Hi Tbalds. We're sorry to read that you are experiencing issues with latency and Wi-Fi on your A27 5G. This certainly isn't the experience we would expect from such a high quality model. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to Samsung Support Teams, who will be happy to help. They will also be able to advise on the issues you are facing with Wi-Fi. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ For information regarding exchanges, please reach out to Argos Support directly.

Me
1

2026-10-12

Storage : 256 GB | Colour : Black
1
Very slow & unresponsive! Not user friendly at all . Complete waste of money

Ease of Use

1

Features

1
Response from Samsung:
2026-10-21

Internal Support Team

Hi Me. We're sorry to read that you are experiencing issues with latency on your A27 5G. This certainly isn't the experience we would expect from such a high quality model. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to Samsung Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/

Gd
5

2026-10-11

Storage : 256 GB | Colour : Black
5
Nice phone does as it says on box

Ease of Use

5

Features

4
rhs66
4

2026-10-11

Storage : 256 GB | Colour : Black
4
I bought this phone on the day I was flying out for a 3 week holiday. I bought this phone because of it's good battery life and expandable memory also because it said in the description that it was esim compatable, all of which are great apart from it not been esim compatible. So I would of bought a different phone if I had known, otherwise I am very happy with the rest of the phone. So a great phone to buy if you don't want esim compatability.

Ease of Use

4

Features

3
Mrs W
5

2026-10-09

Storage : 256 GB | Colour : Black
5
Very happy woth my order

Ease of Use

5

Features

5
Danni
5

2026-10-09

Storage : 256 GB | Colour : Black
5
Camera is great and phone runs smoothly

Ease of Use

5

Features

5
JY26
5

2026-10-07

Storage : 256 GB | Colour : Black
5
I am very pleased with my new Samsung 127 phone. The camera is good and the display very clear

Ease of Use

5

Features

5
GKN
5

2026-10-05

Storage : 256 GB | Colour : Black
5
Excellent mobile phone for at least the average user. The 128 GB storage capacity model may not be enough for many of the younger users who should opt for the 256 GB version but for the older people like me who don't care about video and photo storage on the phone, 128 GB is enough. Overall, I am very pleased with the phone after about a week of use. Admittedly, jumping from a 2017 Samsung Galaxy J3 to the A27 is a big leap, so no wonder I am impressed! Transferring my old data to the new phone was also fairly easy by following the prompts on the A27 to pair with the old phone and transmit the data wirelessly. Beware of the bloatware though - I spent a few hours uninstalling unwanted apps and optimising to make the phone as fast as possible and free up some memory. Consider that 20 GB will be consumed even if you uninstall nearly everything, which leaves you with the rest of the phone's storage capacity (I'd say about 80 GB) to store your own apps and other stuff.

Ease of Use

5

Features

5
l
5

2026-10-01

Storage : 256 GB | Colour : Black
5
Excellent update from old mobile. Very easy to use

Ease of Use

5

Features

5
nickname
5

2026-09-29

Storage : 256 GB | Colour : Black
5
I had to purchase this phone because my other phone had a problem. So far I am very happy with it

Ease of Use

5

Features

5
DonVanko
5

2026-09-29

Storage : 256 GB | Colour : Black
5
Excellent phone. I'm very satisfied!

Ease of Use

5

Features

5
Bonnie
5

2026-09-27

Storage : 256 GB | Colour : Black
5
Great product just what I need

Ease of Use

5

Features

5
ET
5

2026-09-13

Storage : 256 GB | Colour : Black
5
A great update to my much older version

Ease of Use

5

Features

5
Ash
5

2026-09-12

Storage : 256 GB | Colour : Black
5
Ive been delaying buying a new phone until all storage stopped so bought this . Nice phone few more features and easy . Didn't want anything complicated so this is like my old phone but newer

Ease of Use

5

Features

5
Yvonnetea
4

2026-09-06

Storage : 256 GB | Colour : Black
4
Lovely colour and ready to use

Ease of Use

4

Features

4
Snowy
5

2026-08-28

Storage : 256 GB | Colour : Black
5
I am happy with the battery life and also it's not a heavy phone just what I wanted

Ease of Use

5

Features

5
Martin
5

2026-08-26

Storage : 256 GB | Colour : Black
5
Urgent replacement for my phone that had all my daily life details on it. Delivery was prompt and on time the phone itself was much more than I expected for what i considering a excellent price. I have noticed that the battery life seems much improved as is the speed of the apps that was so simple to transfer onto this new phone. The display seems more fluid and crisper. I have only taken a couple of pictures with the camera but they seem to been of samsung quality that I have become accustomed to. The durability will be the test of time but as with other samsung items I have had over the years should not be anything to be concerned about. "Great product again samsung"

Ease of Use

5

Features

5
Go2502
5

2026-08-19

Storage : 256 GB | Colour : Black
5
Bought this and am very pleased with not only it's battery capability but the over all speed of the phone is unreal

Ease of Use

5

Features

5
Nice
5

2026-08-16

Storage : 256 GB | Colour : Black
5
It’s amazing I love it

Ease of Use

5

Features

5
Rich
4

2026-08-14

Storage : 256 GB | Colour : Black
4
Bought about 3 weeks ago good battery life 2 - 3 days before charging clear screen and fast response being 5g as opposed to my old phone which was 4g. Easy and logical software and transferred data from old phone quite easily

Ease of Use

5

Features

5
JayBG
5

2026-08-13

Wales

Storage : 256 GB | Colour : Black
5
I am pleased with this phone. I wanted to keep my old phone but, I knew that it had to be done. I transferred it all myself. I had a few hiccups, eg, I should have left original sim cards in old phone during transfer but I got there in the end. I had to update my contacts as not all was transferred. Certain Apps did not get transferred and I had to do this eg, BTMail and WhatApp as well as my bank. I am so glad that I kept hold of my dear old phone as I could still access these Apps. I did a lot of research before choosing the new phone and knew what I wanted.

Features

5

Performance

4

Design

5

Value

5

AI Functionality

5

Ease of Switching to Samsung

4
Response from Samsung:
2026-08-13

Samsung

Thank you for sharing such a glowing review of your A27! We work hard to put our phones at the very forefront of technology, so that our users get to experience the very best advancements we make as we explore the true potential of the Galaxy. ^LB at Samsung Support

Nancy
5

2026-08-12

Storage : 256 GB | Colour : Black
5
Love my new updated Samsung Galaxy A27 5G. Does everything I need it for and good camera.

Ease of Use

5

Features

5
Mick
4

2026-08-12

Storage : 256 GB | Colour : Black
4
Bought for my wife she his happy with it now all set up .

Ease of Use

4

Features

4
Tony Wade
2

2026-08-12

Storage : 128 GB | Colour : Black
2
I am not sure if I have purchased a new phone or reconditioned, last Saturday the phone was taken off charge and was switched off at bedtime showing a.100% full charge, the.following morning.it was showing 89%.the battery has continued to dissapoint.. The battery on my old Huwai phone, which i continue to use appears to have a stronger battery and I have been using it for about 12 years.I have deleted half a dozen apps from my new phone, no change . I purchased this phone from Argos store Fort William, l would like to know if there is any way you could identify this phone as being new or reconditioned.I purchased the phone in good faith as being a new phone.thank you.

Features

4

Performance

3

Design

5

Value

4
Response from Samsung:
2026-08-13

Samsung

We are sad to see that you are not getting the most out of your A27, Tony! Firstly, all the phones that we sell on our website are brand new, unless advertised otherwise. The 5,000 mAh battery will give you hours of fun, and we have a great guide which will help you make the most out of the battery: https://www.samsung.com/uk/support/galaxy-battery/optimisation/ In regard to the status of your phone, you can reach out to our Support Teams who can look into this further for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

RJH
5

2026-08-11

Storage : 256 GB | Colour : Black
5
Really haopy with this phone. Great battery life and storage. Picture quality is excellent.

Ease of Use

5

Features

5
Slow but good
2

2026-08-09

South wales

Storage : 128 GB | Colour : Light Pink
2
It's very slow .it's jumps to a different page while I'm still reading it .Also cannot seem to get my banking app to work .rang bank say its fine there side has to be the phone

Features

2

Performance

2

Design

5

Value

5

AI Functionality

5

Ease of Switching to Samsung

2
Response from Samsung:
2026-08-10

Samsung

It's great to hear that you're enjoying the features of your A27 5G, but we're sorry to hear that it's running slow, the page is changing, and that you're having an issue with your banking app. We're on hand to help. You'll need to ensure your software is up to date by going to Settings > Software update > Tap Download and install > Follow the on-screen instructions to download and install any available updates. A soft reset will refresh all systems and clear any minor glitches, and you can do this by pressing and holding the Volume Down key and the Side key both at the same time. Hold for about 10 seconds and ignore the power menu which will appear on the display. Your phone will reboot and will perform much more smoothly. For your banking app, ensure your app is up to date by opening the Play Store and tapping your profile icon in the top right > Manage apps & device > Update all or view details to update individual apps. You can also clear the app's cache and data by going to Settings > Apps > Select the app in question > Storage > Clear cache > Clear data > Restart your phone. This will clear any in-app glitches. We hope this information is helpful, and if you need further guidance, please don't hesitate to reach out to our friendly Support Teams using the contact details and opening times on the following link: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support

Kyzachief
5

2026-08-09

Storage : 256 GB | Colour : Black
5
I bought this as a birthday present & it’s very good. Excellent screen colours, good battery life & looks expensive. Connects to 5g & absolutely no issues at all. Durable, good camera, good display & with Samsung there will years of software updates to rely on. Very happy with this purchase.

Ease of Use

5

Features

5
Chris
3

2026-08-07

Storage : 256 GB | Colour : Black
3
Product detail is misleading on SIM type - it said ‘……nano SIM and eSIM’ The handset I’ve received was NO eSIM support! So I could not install the eSIM I’ve purchased to be used on the new handset A27. Wasted my time and money and not able to use my eSIM as expected! Absolutely gusted!
[D] Alternative Text [D] Alternative Text

Ease of Use

4

Features

3
Cat
5

2026-08-07

Storage : 256 GB | Colour : Black
5
Great mid-range smartphone, good value for money. Fine for browsing the Internet, calling, texting, etc.

Ease of Use

5

Features

5
Manxsaint
1

2026-08-07

Scotland

Storage : 256 GB | Colour : Black
1
Probably the worst decision I have ever made, need to switch WiFi off and use mobile data to open apps. Camera is ok battery doesn't drain as much performance is rubbish display could be better

Features

1

Performance

1

Design

1

Value

1

AI Functionality

1

Ease of Switching to Samsung

1
Response from Samsung:
2026-08-07

Samsung

We're sorry to hear that the Galaxy A27 hasn't met your expectations overall due to intermittent Wi-Fi connectivity. While this issue may not be related to the device itself, we'd recommend following the guidance in the support article below from our colleagues overseas, to help ensure a stable connection between your phone and your Wi-Fi network: https://www.samsung.com/us/support/troubleshoot/TSG10002018/ You may also find these guides helpful for getting the most from your Galaxy A27, including tips on taking great photos and improving your device's performance: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If you'd like a more vibrant display, you can also go to Settings > Display > Screen mode > Vivid. We hope these suggestions help you enjoy the best possible experience with your awesome product. ^CL at Samsung Support

LJ
4

2026-08-06

Storage : 256 GB | Colour : Black
4
Happy with functionality and ease of use

Ease of Use

4

Features

3
Cheshire Cat 56
5

2026-08-04

Chrshire

Storage : 128 GB | Colour : Black
5
Needed to upgrade to a new Samsung as my old one was getting that the battery ran down quickly. I was recommended the A27. Really pleased with it. Great screen and easy to upload the data from my old phone

Features

5

Performance

5

Design

5

Value

5

AI Functionality

5
Response from Samsung:
2026-08-04

Samsung

It is awesome to read that you are loving your new A27! Thank you for your loyalty to us, and with the huge 5,000 mAh battery, powerful Snapdragon 6 Gen 3 processor and striking 6.7" Super AMOLED display, we know you'll love this for years to come! Along with Smart Switch, moving data has never been easier! ^LB at Samsung Support

jz
5

2026-08-03

Storage : 256 GB | Colour : Black
5
Needed a replacement phone as my older Samsung model was no longer supported (Android 8/9).

Ease of Use

5

Features

5
timmy08
5

2026-07-30

Storage : 256 GB | Colour : Black
5
really pleased with product

Ease of Use

5

Features

5
Aus 09
5

2026-07-30

Storage : 128 GB | Colour : Black
5
I have been looking at all the features i didn't have before, And they are better than before .Thankyou

Features

5

Performance

5

Design

5

Value

5

AI Functionality

5

Ease of Switching to Samsung

5
Response from Samsung:
2026-07-30

Samsung

We're delighted to see how much you are enjoying your A27 5G! This epic device is packed full of awesome features that truly brighten your day. Thank you for upgrading with us, we're thrilled to have you! ^SK at Samsung Support

Cherrybow
5

2026-07-30

London

Storage : 256 GB | Colour : Light Pink
5
The camera quality is amazing it works so good and it doesn't shake the performance of the whole thing is clean and the battery last very long, the display is quick and efficient making everything easy to find and the connectivity is simple.

Features

5

Performance

5

Design

5

Value

5

AI Functionality

5

Ease of Switching to Samsung

5
Response from Samsung:
2026-07-30

Samsung

We are over the moon to see you are loving your new A27! From the striking 50MP rear camera, powerful Snapdragon 6 Gen 3 processor, huge 5,000 mAh battery and impressive 6.7" Super AMOLED display, the possibilities are endless! Along with Bluetooth 5.1 and exceptional Wi-Fi connectivity, you'll always be on the go with this phone! ^LB at Samsung Support

Scoobyat44
5

2026-07-29

Storage : 256 GB | Colour : Black
5
Bought this for our granddaughter and she's very happy indeed

Ease of Use

5

Features

5
SmallGordy
5

2026-07-29

Storage : 256 GB | Colour : Black
5
I'd had my old Samsung smartphone for three years, so it was time for an upgrade. The A27 is a mid-range model that suits my needs perfectly. It comes with A.I and a load of other apps I rarely use. Display, camera & battery are excellent.

Ease of Use

5

Features

5
Mick
5

2026-07-26

Storage : 256 GB | Colour : Black
5
I'm very happy with my new mobile phone it's an excellent product

Ease of Use

5

Features

5
Kgib
4

2026-07-26

Storage : 256 GB | Colour : Black
4
Pleased with my purchase.

Ease of Use

4

Features

4
Beetle
5

2026-07-09

Storage : 256 GB | Colour : Black
5
Needed a new phone as my last one failed. This one does all I need it to and more, still finding new features. Great value.

Ease of Use

5

Features

5
BouleEtBilldu32
3

2026-08-03

Storage : 256 GB | Colour : Black
3
Bug écran devient rouge de manière intempestive, pas spécialement plus fluide que mon ancien téléphone (A32 de 2021)
Response from Samsung:
2026-08-04

Service clients Samsung

Bonjour BouleEtBilldu32, Nous regrettons le dysfonctionnement que vous avez rencontré avec notre Galaxy A27 5G. Nous souhaitons vous apporter notre assistance pour surmonter les difficultés spécifiques que vous avez rencontrées. Pour que votre smartphone soit toujours performant et ainsi corriger les bugs que votre appareil peut rencontrer, nous vous recommandons de mettre à jour le logiciel de votre téléphone régulièrement: Paramètres > Mise à jour du logiciel > puis Téléchargement auto via Wi-Fi pour activer la mise à jour automatique, vous serez informé lorsqu'une mise à jour sera disponible pour votre appareil. Si ces conseils ne résolvent pas le problème, nous vous recommandons de contacter notre service clientèle sur: https://www.samsung.com/fr/support/contact afin que nous puissions examiner plus en détail votre situation et trouver une solution adaptée. Nous espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Cordialement Charlie, Service clients Samsung