How do I switch the SMS or text delivery report on or off on my Samsung Galaxy smartphone?

The steps for switching delivery reports on or off for your messages will differ slightly depending on your model and operating system.

 

Follow the steps that most closely match your device. For more information on how to check what version of Android your device uses, click here.

 

PLEASE NOTE: that the screens may differ slightly depending on which OS version you are running. Note that the latest versions of Android may not be available for older devices.


Nougat and above operating systemsClick to Expand
1 From the home screen, choose Apps or swipe up to access your apps
Tap Apps
2 Choose Messages
Tap Messages
3 Choose Menu (this can show as three dots in the top right hand corner of the screen)
Choose the 3 dots in the top right hand corner
4 Choose Settings
Select Settings
5 Choose Text messages. On some devices you will need to choose More settings before selecting Text message.
Select More settings
6 Choose the slider or Tick the box to enable and disable delivery reports
Toggle on Delivery reports

Marshmallow, Lollipop and KitKat operating systemsClick to Expand
1 From the home screen, choose Apps or swipe up to access your apps
Tap Apps
2 Choose Messages
Tap Messages
3 Choose More or Menu (this can show as three dots in the top right hand corner of the screen)
Choose the 3 dots in the top right hand corner
4 Choose Settings
Select Settings
5 Choose Text messages. On some devices you will need to choose More settings before selecting Text message.
Select More settings
6 Choose the slider or Tick the box to enable and disable delivery reports
Toggle on Delivery reports

Jellybean and below operating systemsClick to Expand
1 From the home screen, choose Apps
Tap Apps
2 Choose Messages
Tap Messages

3 Tap the Menu button

Select More
4 Choose Settings
Select Settings
5 Choose Text messages
Tap text messages
6 Tick the box to enable and disable delivery reports
Toggle on Delivery reports

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.


This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us | 9am to 9pm, 7 days a week.

Facebook Messenger

We are here to chat | 9am-9pm, 7 days a week.

Monday to Sunday | 8am to 10pm
SmartThings Monday to Friday | 9am-5:30pm

Email

We'll respond within 24 hours of your request.

Email Samsung Shop

For new and existing orders

Order Status & Tracking

Login to get an update on your Samsung Shop order

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Track my repair

Check the status of your repair with Samsung

Call

0330 726 7864General Support

Monday to Sunday | 8am to 10pm

B2B Support

Monday to Friday | 9am to 6pm

0330 726 7467Samsung Shop

For new and existing orders:
Monday to Sunday | 8am to 10pm

Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02).
Calls from landlines and mobiles are included in free call packages.
Call charges are subject to change and this information is provided as a reference only.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy.

* For any printer related enquiries please visit the HP website.

Need a repair?

Contact Us