Bespoke AI Front-Load Washing Machine Series 6 AI Energy 11KG

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Dimensions

  • Width

    600 mm

  • Height

    850 mm

  • Depth

    600 mm

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Bespoke AI Front-Load Washing Machine Series 6 AI Energy 11KG
White 11 kg

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Features

Wash intelligently

Smart energy savings

SmartThings AI Energy mode

Monitor and reduce the washer’s energy use. AI Energy mode* lets you check the power consumption and estimates your electricity bill. For courses that operate in AI Energy mode** it reduces energy use by up to 70%*** using Ecobubble™ to wash with cool water instead of warm and extra cycle time.

AI ​​Energy Mode is activated by checking the mode button to 'On' and selecting the device you want to run on Smartphone. The cycle is complete with AI Energy Mode which saves 397 Wh (70%) of energy.※Image shown are for illustration purpose. Results may vary depending on the actual usage conditions. AI ​​Energy Mode is activated by checking the mode button to 'On' and selecting the device you want to run on Smartphone. The cycle is complete with AI Energy Mode which saves 397 Wh (70%) of energy.※Image shown are for illustration purpose. Results may vary depending on the actual usage conditions.
* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.** Can be applied when the selected washing temperature is 20~40°C.*** Based on internal testing on the WW11BB944AGB model in normal usage conditions.Results: Power consumption without AI Energy Mode = 0.539 KWh. Power consumption with AI Energy Mode = 0.145 KWh. Results may vary depending on the actual usage conditions.

Wash for less

A-10% Extra Energy Efficiency

Wash clothes using less energy. The Samsung washing machine is highly energy efficient and even exceeds the minimum energy efficiency requirements for the Class A rating by up to 10%*. Advanced technologies enhance the washing performance and reduce the wash time, which reduces its energy use.

* Based on Samsung internal testing. The WW6400/6000D series models are 10% more efficient than required to achieve the Class A energy efficiency rating under Regulation (EU) No 2019/2014. Results may vary depending on the usage environment.

Smart, gentle washing

AI Ecobubble™

Enjoy effective washing with AI Ecobubble™*. It creates bubbles that remove 24% more soil** even in cool water. It also detects the fabric type and adjusts the amount of bubbles, washing time, temperature and spin speed. So it saves up to 70% energy*** compared to washing in warm water and ensures 45.5% better fabric care****.

Bubbles are formed through the bubble holes within the washing machine’s drum. There are three type of textile. The enhanced bubble generation for each load* is formed in different amounts depending on the type of textile. AI Ecobubble™ helps up to 70% energy saving***, up to 24% better soil removal** and up to 45.5% better fabric care****. Bubbles are formed through the bubble holes within the washing machine’s drum. There are three type of textile. The enhanced bubble generation for each load* is formed in different amounts depending on the type of textile. AI Ecobubble™ helps up to 70% energy saving***, up to 24% better soil removal** and up to 45.5% better fabric care****.
* AI Ecobubble™ is only activated when specific courses are selected, including Cotton, Synthetics and AI Wash with loads less than 2kg.** Based on the Performance Lab Test report by Springboard Engineering on EMPA strips, comparing a normal detergent solution and bubble technology without mechanical action. Individual results may vary.*** Compared to washing in warm water. Tested in accordance with IEC 60456-2010 / 4kg Wash Load / Super Eco Wash cold (WF80F5E5U4W) vs. Cotton 40°C without Ecobubble™ (WF0702WKU). Individual results may vary.**** Based on an EMPA test on a 9kg model (WF906U4SAGD, Synthetics), with and without Ecobubble™. Data collected from individual tests. Actual results may vary depending on individual use.

Performance

Intelligently thorough

AI Wash

Wash clothes thoroughly* with less water and detergent. AI Wash senses the weight and softness of the fabric and the level of soiling. It then adjusts the water and detergent and the soaking, rinsing and spinning times. By analyzing your washing pattern it can use less detergent**.

* Based on an AI-created algorithm. Actual results may vary depending on individual use.** Compared to a regular Samsung auto dispenser, which is set to dispense the recommended amount of detergent. Based on the continuous analysis of the amount of detergent used in the last 10 cycles. Actual results may vary depending on individual use.

Wash in 39 minutes

Super Speed

Cut your daily laundry time and get clothes thoroughly clean. Use Super Speed to wash a load in just 39 minutes*. QuickDrive™ saves time by moving clothes dynamically, while Ecobubble™ ensures powerful cleaning. The rinsing time is shortened using Speed Spray and it accelerates the spin speed.

* Based on using Super Speed at the default settings with a 5kg load.

Reduces microplastic

Less Microfiber cycle

The Less Microfiber cycle works to make clothes shed less microplastics, which are discharged into the drain water. By adjusting the motor’s revolution speed and washing intensiveness, the Less Microfiber cycle reduces the amount of microfiber released into the drain water by up to 54%*.

* Based on testing by the Ocean Wise Plastics Lab using a 2kg load of 100% polyester hoodies, comparing the Synthetics cycle on a Samsung conventional model WW4000T and the Less Microfiber cycle on the WW7000B. Results may vary depending on the actual clothes and usage conditions.

More space inside

SpaceMax™

Wash large loads with a huge 11kg capacity interior in a 600mm depth cabinet*. SpaceMax™ technology creates more space inside to incorporate a larger drum without increasing the external dimensions. So your washer will fit in easily and you can wash many clothes at once, including big items.

* Only available in the 11kg capacity model.

Intensive cleaning

Bubble Soak

Get your clothes spotlessly clean, even if they are really dirty. The Bubble Soak function helps remove a wide variety of stubborn stains, like blood, tea, wine, make-up and grass. Clothes are thoroughly soaked in active bubbles, so dirt and stains are loosened and can be removed effectively*.

* Tested in accordance with IEC 60456 5th edition / 8kg Wash Load / Bubble Soak Wash vs. Cotton 40/60°C, Synthetic 60°C, and Denim 40°C without Bubble Soak.

Convenience

Optimized detergent

Auto Dispense

Get great washing results with less waste and effort*. Auto Dispense** automatically dispenses the right amount of detergent and fabric softener for each load. It has separate compartments for each, although both can be used for detergent, so there is no need to refill it after every wash***.

* Actual results may vary depending on individual use.** Only available on the WW6400D model.*** Auto Dispense holds detergent for up to 1 month of washing, based on the average of 2~3 washes per week (5kg load/standard usage). May vary depending on the washing load and settings.

Intelligent washing

AI Control

Wash laundry easily and effectively with AI Control. It personalizes washing by remembering your habits, suggesting cycles* and displaying timely information. The SmartThings App** offers advice on cycles, planning and troubleshooting. And it selects the ideal drying course for a wash cycle***.

* Messages with cycle suggestions are displayed on a smartphone App.** Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.*** Auto Cycle Link is only available when both the washer and dryer have AI Control and Wi-Fi connected.

Do the SmartThings at Home

Connect your life with SmartThings

Wi-Fi Embedded

Use your washer easily and effectively with the SmartThings App*, which enhances your washing. The Laundry Recipe recommends the appropriate wash cycle** for each load. The Laundry Planner enhances your daily schedule***. And Auto Cycle Link**** selects an optimal drying course after a wash.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. It stores user data, preferences and usage patterns to suggest the most useful options.** The user will be solely responsible for any consequence(s) that may result, including but not limited to any damage or harm caused by incorrect information provided by the user.*** The recommended washing cycle is only based on time and may not be appropriate for the type of fabrics or stain level of the articles being washed.**** A Wi-Fi connection is required at all times, which may increase energy consumption.

SmartThings Energy

Efficient energy use. Smart savings.

Manage your household’s energy use anytime. SmartThings Energy* provides helpful energy efficiency tips. It also lets you monitor the energy consumption of smart appliances** in real time and compare it to the previous month. And it alerts you if your monthly targets are likely to be exceeded.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.** SmartThings Energy currently works with around 40 Samsung home appliances that are SmartThings enabled. These include washing machines, clothes dryers, dish washers, air conditioners, air purifiers, vacuum cleaners, ovens, hoods, cooktops, microwave, TVs (from June 2022) and energy meters.

SmartThings Home care

Smart maintenance. Easy upkeep.

Take care of your washer easily. SmartThings Home Care* notifies you when parts need replacing and helps troubleshoot problems. It also shows you how to update the software of services and devices. And it provides useful tips on using your appliance, as well as a user manual.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

Hygiene

Reduce bacteria

Hygiene Steam

Give clothes a deep and hygienic clean. Hygiene Steam releases steam from the bottom of the drum. It removes grime and 99.9% of certain bacteria* and inactivates allergens derived from house dust mites**. Hygiene Steam reduces exposure to house dust mite, cat, dog, grass pollen and fungi***.

* Based on the Intertek test report for the Hygiene steam course. Removes 99.9% of Staphylococcus aureus and Escherichia coli. Individual results may vary.** Based on the Intertek test report for the Hygiene steam course.*** Based on The British Allergy Foundation (BAF) test report for the Hygiene Steam course, Allergy UK considers that this product will, in proper use, reduce exposure to house dust mite, cat, dog, grass pollen and fungi.

Cleans inside washer

Drum Clean +

Keep the inside of the machine hygienically clean and fresh. Drum Clean + removes dirt and 99.9% of certain odor-causing bacteria* in the drum by soaking, pulsating and spinning. A water jet and fast spinning also remove grime from the door gasket. And it notifies you when it needs cleaning**.

* Eliminates 99.9% of bacteria (Pseudomonas Aeruginosa) from the inside of the washer and removes dirt from the rubber gasket. Based on testing witnessed by Intertek of the Drum Clean + cycle.** Provides a notification after every 40 cycles.

Cleans away residue

StayClean Drawer

Stop wasting detergent and avoid the tedious task of cleaning the detergent drawer. The StayClean Drawer ensures that more of the detergent is washed away with a specially designed water flushing system. So there is less unsightly soap residue and the tray stays clean and hygienic.

Efficiency

Durable & efficient

Digital Inverter Technology

Enjoy energy efficiency, less noise and a long-lasting performance. Digital Inverter Technology utilizes strong magnets for a quiet and powerful performance, but uses less energy than a Universal Motor. It also has the industry’s longest durability and warranty of 10 years* on the motor.

*The 10 year parts warranty is only applicable to the inverter motor (as of April 2026).

How to measure

Specifications

  • Washing Capacity (kg)

    11.0 kg

  • Bubble technology

    Bubble technology

  • Energy Efficiency Class

    A

  • Net Dimension (WxHxD)

    600 x 850 x 600 mm

  • Net Weight

    72 kg

  • Washing Capacity (kg)

    11.0 kg

  • Body colour

    White

  • Door

    Carved Door (Black) + Silver Deco

  • Panel Display

    AI Control

  • Energy Efficiency Class

    A

  • Energy Consumption (100 cycles)

    48 kWh

  • Water Consumption (cycle)

    54 L

  • Duration of the Eco 40-60 (H:MM)

    4:00

  • Spin Efficiency

    B

  • Noise Emission Class

    A

  • Noise Level (Spin)

    72 dB

  • AI Control

    Yes

  • AI Wash

    Yes

  • AI EcoBubble

    Yes

  • QuickDrive

    No

  • Add Garments

    Yes

  • Auto Dispense

    Yes

  • Bubble Soak

    Yes

  • Bubble technology

    Yes

  • Child Lock

    Yes

  • Delay End

    Yes

  • Drum Clean+

    Yes

  • Drum type

    Swirl

  • Intensive

    Yes

  • Language Setting

    Yes

  • Motor

    DIT

  • My Cycle

    Yes

  • Pre Wash

    Yes

  • Quick Wash

    No

  • Smart Things

    Yes

  • Spin Speed

    1400 rpm

  • StayClean Drawer

    Yes

  • Steam

    Yes

  • Super Speed

    Yes

  • Eco 40-60

    Yes

  • AI Wash

    Yes

  • Super Speed

    Yes

  • 15' Quick Wash

    Yes

  • Active Wear

    Yes

  • Baby Care

    Yes

  • Bedding

    Yes

  • Cloudy Day

    Yes

  • Cotton

    Yes

  • Colours

    Yes

  • Delicates

    Yes

  • Denim

    Yes

  • Drain/Spin

    Yes

  • Drum Clean+

    Yes

  • Downloaded

    No

  • Hygiene Steam

    Yes

  • Intense Cold

    Yes

  • Less Microfiber

    Yes

  • Mixed Load

    No

  • Outdoor

    Yes

  • Rinse + Spin

    Yes

  • Shirts

    Yes

  • Silent Wash

    Yes

  • Synthetics

    Yes

  • Towels

    Yes

  • Wool

    Yes

  • Wool/Delicates

    No

  • Net Dimension (WxHxD)

    600 x 850 x 600 mm

  • Net Weight

    72 kg

  • Gross Dimension (WxHxD)

    670 x 890 x 688 mm

  • Gross Weight

    74 kg

  • Full Depth Including Protruding Part

    640 mm

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

Reviews

Bespoke AI Front-Load Washing Machine Series 6 AI Energy 11KG

4.5

Recommended by 88% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5 stars 75%
4 stars 13%
3 stars 6%
2 stars 2%
1 stars 6%
Features 4.6
Performance 4.6
Design 4.6
Value 4.3
Noise 4.2
Ease of Use 4.2
AI review summary
  • Customers praise the exceptionally quiet operation during wash and spin cycles, often comparing it favorably to previous machines
  • Many highlight the Auto Dose system for automatically dispensing detergent, reducing waste and eliminating manual measuring
  • Reviewers commend the AI Wash function and SmartThings app integration for adapting to different loads and fabric types
  • Most customers appreciate the modern design, large drum capacity, and energy-efficient operation as significant upgrades
  • A few report occasional issues with Auto Dose reliability or drum balance, though these are uncommon concerns
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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114 Reviews

mmcinza
1 (9,999)

2025-12-20

Hemel Hempstead, Hertfordshire

1 (9,999)
I've bought this machine replacing a other good Samsung, but I complete regret of this decision. In less than 20 days,of this machine, I have 4 different issues, from autodispenser that doesn't work. The engineer came to fix and them I've got more problems, from wrong alerts to program glitches. Calling their support is another pain as they try everyting to avoid the engineer coming for another visit and the virtual support doesn't work. If in 20 days I had so many problems it's impossible to believe this machine will last longer.
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Features

2 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)

Noise

2 (9,999)

Ease of Use

2 (9,999)
Response from Samsung:
2025-12-22

CX

We are disheartened to see you are facing these issues so soon after purchasing your Washing Machine. It is our mission to make sure all issues are resolved as promptly as possible, and get you in love with your stunning appliance before you know it! Our colleagues will go through relevant troubleshooting steps to help get your washing machine working again without the need of a repair as this could be fixed by doing those steps. We'd recommend contacting our Support Teams again to go through all the relevant steps, and if they do not resolve the issue, they will look at the different options available for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

CGuy
5 (9,999)

2025-02-18

Shrewsbury, Shropshire

5 (9,999)
It washes almost silently. It is very easy to install and use. It looks fantastic and washes clothes really well. The WiFi connectivity is also really useful! The dosing function saves money on detergent, and it is A rated for efficiency meaning I’m saving money and the environment! So many features available on the dial providing so many different washing functions ideal for a large family, especially with the large drum capacity.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
DrMoosyMoo
5 (9,999)

2024-11-30

Highlands, Scotland

5 (9,999)
It is ridiculously quiet. Our previous machine was noisy as heck on the final spin cycle - sounded like it was about to blast off into the stratosphere it was so loud, the noise previously made facetime on the TV near impossible but with this series 6 it's so quiet and it even takes a larger capacity load than our old machine. Quieter, more efficient and bigger - it's great.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-12-03

CX

We're so happy to see you're loving the Series 6 Washing Machine! It is indeed quiet and efficient and thanks to SmartThings AI Energy Mode, your energy bills will be reduced! Many thanks for the five stars! ^CH at Samsung Support

User1977
1 (9,999)

2025-06-30

Gloucestershire

Capacity : 11 kg | Colour : White
1 (9,999)
Do not buy this machine or any Samsung machine unless you want you're clothes to stink. The autodose has failed for the third time in 17 months, the engineer said it is a known fault and the redesign has not fixed it. Samsung have refused to honour the 5 year warranty as I assumed buying direct from Samsung negated the need to register (apparently not) so shortly after 2 years it'll have to go to landfill. Mine is the WW90T534DAW but they look identical, do a search you will find many other dissatisfied customers.
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

3 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2025-07-01

CX

We are disappointed to see you are facing issues with your Samsung Series 6 AI Energy + Auto Dose WiFI-enabled Washing Machine! This machine is built to last, and we are gutted to see it has failed on you. The extended 5-year warranty needs to be registered online no matter where it is purchased from and can be registered here: https://www.samsung.com/uk/fiveyearwarranty/ We'd recommend contacting our Support Teams, and they will look at all the possible options for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Christopher Fenlon
Featured
5 (9,999)

2025-11-19

5 (9,999)
My last washing machine I had for over 8yrs was wonderful, with grandchildren it was always reliable and gave a great clean with a big family , this new one with technology which do easy to grasp made washing the clothes easy , it thinks for you , it weighs the amount of clothes it has , adjust the program and automatically dispenses the right amount of washing detergents and fabric conditioner to the wash , and it’s saves on electricity costs and water . A wonderful machine. Highly recommended, with a free 5year warranty which covers parts and labour.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-11-20

Samsung

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

Stellabelly67
5 (9,999)

2025-10-09

Worcestershire

5 (9,999)
Upgraded to this fantastic bit of kit. The technology blew me away and I don't have to flaff about measuring doses of washing liquid or softener the machine takes care of everything. It connects to my phone so I can start it when I want and it keeps track of electric used and saved. The 9kilo drum is alot bigger than my old machine and alot quiter .Overall it brilliant and love the little tune at the end. AAA+++
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-10-10

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Washing Machine, Stella! With the incredible Auto Dose capability, you will no longer need to guess how much detergent to use, your machine will do that for you! Along with SmartThings, you can monitor your energy usage straight from your phone, helping you reduce those costs whilst maintaining the sleek performance that you deserve! ^LB at Samsung Support

V Disappointed C
1 (9,999)

2025-07-11

Cheltenham

1 (9,999)
After 8 months, the machine has suddenly got damage to the inside of the glass door. Samsung are stating that it is overloading that has caused the damage. They are refusing to allow a return of the item and it will cost £250 to replace the door. Even though there is no guarantee this wouldn’t happen to another door because no one seems to be responding to my want to find out why it has happened. If by some chance a zipper did this to the machine, considering the last load in there was towels, then it is simply not fit for purpose. Avoid this machine.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

1 (9,999)

Noise

4 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-07-12

CX

We are disappointed to see you are facing issues with your Samsung Series 6 AI Energy + Auto Dose WiFi-enabled Washing Machine. If you have endured physical damage that voids your warranty, then any repairs are chargeable. In line with the Terms and Conditions of your warranty agreement, if you are outside the returns period then your warranty is repair based, and would not be entitled to a refund or exchange. If you have overloaded the machine, this can cause strain on the door and over time, it can cause issues. We'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

David_P
1 (9,999)

2025-05-30

Worcester

1 (9,999)
Really disappointed with this product. The AI wash cycle (which is the all purpose daily cycle) is terrible, after the main wash cycle is complete, I get a notification saying the hygiene level is poor and it automatically adds another full wash cycle meaning it takes over 3 hours to do a single load of laundry!! Out of curiosity, I washed a clean load to see if the issue would happen again and it did!! Engineer has been out twice and it still doesn’t work properly. Not for for purpose. Such a disappointment as our old Ecobubble was a fantastic machine.

Features

2 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)

Noise

2 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2025-05-30

CX

This is not what we like to see, David, so we appreciate your feedback. Your Series 6 AI Energy Washing Machine has been designed to make your laundry days easier and more efficient, so we can understand your frustration if this has not been your experience. We do want you to have a machine that is providing you with the best possible service at all times, so we do recommend keeping in touch with our Customer Support team, so that they can look into all available options with you. ^DB at Samsung Support

Pl86
5 (9,999)

2025-09-03

Coventry

5 (9,999)
Literal game changer. The washing performance is great and with a big load capacity. The technology is good too, with the ability to connect to your phone. It also is efficient as it can self dose the washing detergent and softener.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-09-10

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^LB at Samsung Support

Kha27
5 (9,999)

2025-10-02

Luton

5 (9,999)
Excellent performance, cleans clothes very well, great features and warranty
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-10-03

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Washing Machine! Thanks to Galaxy AI, we are taking your washing experience to a whole new level, and with the Digital Inverter Motor, the performance you will get will blow you away for years to come! ^LB at Samsung Support

MikerjF
5 (9,999)

2025-11-05

5 (9,999)
With all operating controls and messages available from your mobile and TV, you just don’t need to visit the machine; shame about the load and unload!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-11-06

Samsung

Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support

Oscabosc
4 (9,999)

2024-09-29

Lancashire

4 (9,999)
I've not long had my new washing machine, but this really is a bit of kit! Starting with the aesthetics of it, it's a really good looking unit. Barely any mess of buttons and lists across the top. A simple interface of just 2 flush buttons, a scroll knob and a display (containing some more flush buttons). The black door surround really makes it look modern too, it's not your normal boring white box! The features seem excellent, with it reducing/increasing the amount of detergent, depending on the size of the load. Extremely quiet too, even on its spin cycle! No more rattling your house down, feeling like an earthquake! Overall very pleased with this so far. And a real weight off our shoulders knowing this jas 5 years warranty. Worth the investment!
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-10-10

CX

Your new Series6 AI Energy+ Washing Machine is absolutely packed with all the tech and features that you'd need to clear any type of laundry pile, but we didn't want you to constantly have to be looking at a manual to get the best out of it. The intelligent way that the controls have been designed means you'll always find it effortless to navigate to the perfect cycle for any wash load, and get the absolute best results at all times. It's definitely more than just a pretty package, and has the brains to match its beauty, and offers intelligent ways to save you money, particularly with how it will calculate the exact amount of detergent that is needed for a load. The way that it silently runs also guarantees that it won't be an unwanted distraction in the background. It's great to see that you're already loving it, and that the extended warranty is reassuring you that you'll get a lengthy and reliable service from it. ^DB at Samsung Support

Lizaaaa
1 (9,999)

2025-04-08

Aberdeen

Capacity : 11 kg | Colour : White
1 (9,999)
I bought a Samsung washing machine at very in2023, December, but now the ring wire comes out and when I called Samsung they said that is not covered under the warranty.. 🥲 how can the company chose to cover some and the other things? Worst washing machine I have ever used. I will avoid Samsung .
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Features

1 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

1 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2025-04-08

CX

Thank you for taking the time to review the Series 6 Washing Machine. We strive to provide high-quality products that meet customer expectations, and we regret to see that this hasn’t been the case for you. Warranty policies are designed to cover specific issues, but we understand how frustrating it can be when a problem arises that isn’t covered. We’d love the opportunity to help find a solution for you. If you’d like, our support team can take another look at the issue and explore possible options to assist you. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Mukhy
4 (9,999)

2025-01-30

Wolverhampton, West Midlands

Capacity : 11 kg | Colour : White
4 (9,999)
Great Efficiency - The auto dosing washing is absolutely amazing,. Having only used the machine for just over a week, we have already saved money on detergents, which benefits the environment also.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2025-02-03

CX

Excellent to see how much you are enjoying the efficiency of your Series 6 Washing Machine! The Auto Dose function brings great benefits to your laundry - not only will it save you money on detergent, but it also makes it more convenient to put on a load of washing, and ensures that your laundry always has the right amount of product to be perfectly cleaned. It's a win for your family and our planet! ^SK at Samsung Support

Phil 123
5 (9,999)

2025-10-18

Capacity : 11 kg | Colour : White
5 (9,999)
Second machine from samsung. first one at 3 years old was too expensive to repair.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-18

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! Your loyalty is greatly appreciated, and we'll never disappoint you! ^LB at Samsung Support

Wiggy clem
5 (9,999)

2025-09-26

Devon

5 (9,999)
Simple to connect with great load capacity and easy programming

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-09-30

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^SK at Samsung Support

Luke123b
5 (9,999)

2025-10-11

5 (9,999)
Very quiet ; even with the higher speed cycle

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2025-10-11

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Washing Machine, Luke! ^LB at Samsung Support

Unhappychappy
1 (9,999)

2026-01-11

Scotland

1 (9,999)
So disappointed in this washing machine. The seal broke within 7 months and not covered under the warranty. Cost 1/3 of the price of the machine to replace. Really poor at stain removal. On the sports wash cycle the clothes are soaking so need to do a further drain and spin cycle. Would not recommend and would never buy a Samsung washing machine again. Melody on the help desk was particularly patronising.
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Features

2 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

2 (9,999)

Noise

3 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2026-01-12

CX

We're sorry to see that issues with the seal have impacted your enjoyment of the Series 6 Washing Machine, along with other cycle issues. Defects caused by damage or misuse aren't covered under the warranty, and as the seal is susceptible to this as a perishable part, repairs can be chargeable. We're always here for you no matter the warranty status of your appliance. Regarding stains, we would recommend using the Bubble Soak feature for thorough removal, and please also make sure not to pour fabric softener directly onto your clothes as it can leave difficult to remove stains. You can also use stain removal products before a wash cycle where necessary. Washing an unbalanced load, such as a small amount of items, can cause excess water to pool following the cycle. Please make sure that you are washing a balanced load at all times. For further support, please make sure to reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to make sure that your appliance works as it should, so that you can thoroughly enjoy it. ^SK at Samsung Support

DQ7913
3 (9,999)

2025-10-08

3 (9,999)
The first thing I noticed was how quite is was in spin mode, I could hardly hear it, but then the banging, like the pistons or springs aren't strong enough or the shock absorbers are not good enough, the whole drum moves around like it's separate from the case, this has been going on since I had the washing machine a year ago. And the washing machine keeps coming up with REFIL SOFTENER and the softener is full

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)

Noise

1 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2025-10-08

CX

We are sorry to see you are facing unfamiliar noises with your Washing Machine. We do not expect this to happen with our products, and we will get this sorted for you. Check out this great guide to help you rectify any noise issue you may be having: https://www.samsung.com/uk/support/home-appliances/why-is-my-washing-machine-making-noises-and-how-to-fix/ You can also check out our useful User Guide which will help you resolve the issue with the 'Refil Softener' error message, simply head to this link and go to page 34 and this will guide you to resolve this: https://downloadcenter.samsung.com/content/UM/202505/20250508111750273/OID77126_IB_D-PJT_WASHER-AD_SimpleUX_EN_250328.pdf If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Abi 24
5 (9,999)

2024-12-29

5 (9,999)
This washing machine is excellent. Very good super speed 39 minutes wash option. Washing machine's wash cycles are fairly quiet. Delivery was in two days and I highly recommend this washing machine.
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Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-14

CX

Thanks so much, Abi! We are delighted to see how pleased you are with the quiet cycle options on your new washing machine! This powerful, smart washing machine will serve you well for many years to come! ^CR at Samsung Support

Wedaft
5 (9,999)

2025-10-07

5 (9,999)
Could you please put the serial number inside the door or on the front because I had to take it out of it's place to look at the back, thank you. I don't know how good it is yet I've only had it a couple of days, but I have to mark it or it won't let me post this. So take it as no markings. Oh and take a photo of the serial number before you install it.. And for the 5 year warranty click the link on the website you bought it from that will take you to Samsung 5 year registration.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-07

CX

Congratulations on your new Samsung Series 6 Washing Machine! Many thanks for taking the time to write your review. Your feedback is extremely important to us as it helps us to improve our products and services going forward. The serial number will be on a label located on the front of the machine, and this could be either in the door area or near the drawer. We're glad to hear that you have registered for the five-year extended warranty promotion - this brings you excellent peace of mind in regard to the quality and longevity of your new machine. We've got you covered. We're excited for you to get to know your new machine. From the eco concious energy saving aspects to all of the brilliant cycles, we know you will absolutely love all of its fantastic features! ^EW at Samsung Support

Sam 57
5 (9,999)

2025-01-26

Northern Ireland

5 (9,999)
Replaced washing machine from another manufacturer what a difference. Easy to use and so so quiet, purchased direct from Samsung online, cheapest by far and free delivery to Northern Ireland.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Rick2025
5 (9,999)

2025-05-15

5 (9,999)
This Samsung washing machine is a laundry game-changer! Don't let the tech intimidate you – the app and AI Wash make everything surprisingly simple and informative. The Auto Dose feature is brilliant, saving both detergent and energy – a win-win! I was also thrilled to find that the 9kg model easily fits our king-sized duvet. It's quiet, efficient, and packed with genuinely useful smart features. Highly recommended for anyone looking to upgrade their laundry experience!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

2 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2025-05-15

CX

Wow, we're over the moon to see how much you are loving your Series 6 Washing Machine, Rick! This machine is incredibly intuitive, along with the wonderful SmartThings app and AI features. You can control it remotely, adjusting every aspect as needed through the app, and the AI technology makes it easier than ever to ensure that your laundry is washed to perfection efficiently. Auto Dose helps you quickly put a wash on without having to worry about measuring out the perfect amount of detergent - your washing machine can handle that! With a whopping 9KG capacity, no duvet is left behind, and you can cut down on laundry loads. The Digital Inverter enables this appliance to run at whisper quiet levels, and the efficiency of this machine is second to none. You'll be enjoying all the awesome features this washer has to offer for years to come! ^SK at Samsung Support

Mel1965
5 (9,999)

2025-03-19

Liverpool

5 (9,999)
Large capacity in a normal size ma fine so great for space. Can see the cycle from my phone. Great performance and quiet. Looks great too
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-03-31

CX

We are delighted to read that you are happy with the great drum capacity of the amazing Samsung Series 6 Washing Machine, and that you are also impressed by its smart features, quiet performance and brilliant design! Thank you for sharing with us this stellar review, Mel! ^CL at Samsung Support

Nat85
5 (9,999)

2025-08-21

5 (9,999)
I'm delighted with my new Samsung series 6 AI Wash Machine. I just love it. Looks great, steady, feels great and does an amazing job.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-08-22

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Readie94
5 (9,999)

2025-10-30

5 (9,999)
Had the item delivered, and sounds very quiet compared to previous washing machine that has just given up. Looking forward to many AI assisted washes.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-31

Samsung

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

Gazzab1966
3 (9,999)

2025-10-28

3 (9,999)
You cannot select ‘agree to terms and conditions’ without it automatically ticking yes to all the marketing preferences.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-28

Samsung

Thanks for taking the time to leave a review of your Samsung Series 6 AI Energy + Auto Dose, WiFi-enabled, Washing Machine. We're sorry to hear you are having difficulty when agreeing to terms and conditions as it is not letting you deselect the marketing preferences. We will pass on this feedback. So that we can look into this further and assist you with this, we ask that you contact us here:https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support

jjtex
4 (9,999)

2025-03-26

4 (9,999)
Machine isn’t as quiet as I thought it would be but so far it seems to be performing well. The manual we were left didn’t really explain how to use it as it’s very different from my last machine so had to guess and watch a you tube video. I The main thing that let it down was that the I had selected installation but the guys who delivered refused to install it as they said there wasn’t enough space to slide the hose around the back of the kitchen cupboards. My husband came home and got it installed within minutes.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-03-27

Samsung

Thank you for taking time to review your Samsung Series 6 AI Energy Washing Machine! With the Digital Inverter Motor, we know you can have peace and quiet whilst your machine works hard to give the first-class wash you deserve! Here are some examples of noises you may hear and how to resolve them: https://www.samsung.com/uk/support/home-appliances/why-is-my-washing-machine-making-noises-and-how-to-fix/ The User Manual goes into great depth to help you get set up swiftly, and includes troubleshooting steps to help you resolve any issues you may have. We'd recommend contacting our helpful Support Teams who are on hand to help with issues with the installation. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

EJnothappy
1 (9,999)

2026-03-20

1 (9,999)
I won’t be being a Samsung washing machine again. The seal has failed in less than 6 months & isn’t covered by the warranty. I’m now expected to pay nearly half the price of a new machine to get it fixed. I question the quality of the parts for this to happen so soon. And customer service not helpful - they stick to a script & don’t make any attempt to look at your particular circumstances. Terrible product & experience.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

1 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2026-03-23

CX

We’re so sorry to read about your experience with your Samsung Series 6 AI Energy washing machine. We completely understand your frustration regarding the broken seal after six months and the disappointment in it not being covered under warranty. Our website explains that warranty coverage depends on specific terms and conditions, including the nature of the issue and the results of the inspection carried out by our qualified engineers. These inspections help determine the cause of the fault, and if it’s assessed to be due to user‑related damage, the appliance will not be covered under warranty. We regret that this wasn’t the outcome you were hoping for. If you require any further support in the future, you can get in touch with us directly via the link below, where you’ll find our contact details and operating times, so we can assist you further: http://www.samsung.com/uk/support/contact/ We sincerely appreciate your feedback, as it helps us improve our products and services for our valued customers. ^HB at Samsung Support

Bob27Bob
2 (9,999)

2024-11-25

2 (9,999)
This washing machine is an exchange for mine which had broken down without parts to fix it. The new washing machine is too digital for me, I would just prefer something much more basic, none of this weighing the laundry etc. The start button is in the wrong place, should be on the right after the program settings. The hose is too short, should be longer so we can cut to length.

Features

1 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-11-25

CX

Thank you for sharing your insight with us, Bob. We are very sorry to read that you are not 100% satisfied with the features of your new washing machine. The smart features and digital interface provide a modern aesthetic and the newest technology, which in turn ensures your new washer stands the test of time. When it comes to the location of the start button and the hose length, we appreciate your feedback and will ensure it is taken into consideration for future development. Although you are feeling disappointed with this washing machine, we are certain you will be impressed by the incredible results it provides. You can enjoy fresh clean results and reliable performance for many years to come. If would like support on how to utilise the modern features, please do not hesitate to contact our Home Appliance Experts directly. You can find all our contact methods and their operating hours here: https://spr.ly/6429tzNMf ^CR at Samsung Support

Anonymous
4 (9,999)

2025-01-26

4 (9,999)
It’s proven to be a great washing machine so far, but I only purchased this machine based on the cashback promotion advertised on the currrys website. Lo and behold, tried to claim the discount via Samsung’s website and they can’t “approve my claim”. Annoying as I would have chosen a different machine with a bigger drum which is proving to be a bit small for a family of 4.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sa96
1 (9,999)

2026-03-25

1 (9,999)
Had our machine for a couple of weeks and we’re having constant issues with socks and underwear getting trapped in the rubber seal. I’ve tried washing smaller loads and different cycles but it seems to be a constant issue. We’re having to re wash items and keep checking the machine to make sure things aren’t pulled into the drum/filter

Features

4 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

2 (9,999)

Noise

3 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2026-03-26

CX

We are sorry to see that you are facing issues with your Washing Machine. This is not what we expect to happen, and we'll do everything we can to help resolve this, so you get the best performance out of the machine. We'd recommend reaching out to our Support Teams who can look into this further for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Mum88
5 (9,999)

2025-03-09

5 (9,999)
Great machine, the capacity is great for a family of 5 and the auto dose makes life that little bit easier. Features are great especially for the cost. Only downside is that the door doesn’t open as wide as my previous machine, which makes unloading and loading into the tumble dryer a little awkward due to how they’re positioned.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2025-03-24

CX

We are over the moon to see you are loving your Samsung Series 6 AI Energy + Auto Dose Washing Machine! From AI Control, helping you get the best cycle by remembering your family's habits, to SmartThings, enabling you to reduce costs whilst maintaining the first class wash! We appreciate your feedback, and we will take this on board to help improve our products. ^LB at Samsung Support

jonnydanger
2 (9,999)

2025-12-03

Capacity : 11 kg | Colour : White
2 (9,999)
If you want a simple machine to turn the dial to select a programme and push go this is not for you. I am an IT professional and I found the to initial setup incredibly complicated. 2 days in and I am still waiting for it to finish registering with smart things. Hopefully it washes clothes efficiently, we shall see.

Features

1 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-12-04

CX

We're sorry to see that you haven't been able to get your Series 6 Washing Machine connected to SmartThings, and that you found the set-up to be complicated, Jonny. We pride ourselves on creating incredibly intuitive machines, so it is disappointing to see that we missed the mark here. Here's the user manual, which includes all the information you need to operate this appliance perfectly: https://downloadcenter.samsung.com/content/UM/202505/20250508111750273/OID77126_IB_D-PJT_WASHER-AD_SimpleUX_EN_250328.pdf So that we can take a look into your issue with SmartThings, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a wonderful machine, and we can assure you that once you are settled in, laundry day will be a breeze, with efficiently cleaned laundry. ^SK at Samsung Support

Alison
5 (9,999)

2025-04-14

Hants

Capacity : 11 kg | Colour : White
5 (9,999)
Fantastic washing machine I bought this washing machine about a month ago, So many different features , 11 K drum which I can fit my big quilt . it’s very quiet and looks lovely. You won’t regret buying it and also it matches my Samsung heat pump dryer which is fantastic too.

Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Mahic
5 (9,999)

2026-01-21

5 (9,999)
I'm loving my new Samsung washing machine, love that I can fill the detergent and softener tanks and let the machine decide how much detergent is needed. Love the varied controls and that I can add an extra rinse or less of a spin on the selected cycle

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2026-01-21

Samsung

Thanks for taking the time to leave a review of your Samsung Series 6 Washing Machine. We're happy to hear that you are loving using your new device and the AI features! We hope you continue to enjoy using it! ^KF at Samsung Support

Jeaniebiro
5 (9,999)

2025-01-17

5 (9,999)
I love how it looks. It has many options to choose from, but cannot comment a lot on these as I have only just received my washing machine. I also like that I can connect to Wi-Fi, making it an up-to-date machine. Washed and spun perfectly.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-23

CX

Your Series 6 AI Washing Machine is so much more than just a pretty package, Jeanie. You'll find all the options that you'd need to tackle any type of laundry pile, from the most stubbornly stained to the most delicate. Connecting it to the SmartThings app means you'll get to operate it from anywhere that you have an internet connection, and also get suggestions on the best cycle to use depending on the load. ^DB at Samsung Support

Ramoneur
5 (9,999)

2025-08-17

5 (9,999)
From ordering, delivery and even unpacking, this has been an absolute delight. Fill the automatic dispensers, gently touch the ON, sensor, select language then sit back and follow the on screen instructions. So simple and so so quiet.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-08-19

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Samsung Series 6 AI Energy + Auto Dose WiFi-enabled Washing Machine! ^LB at Samsung Support

AineC
4 (9,999)

2025-03-31

4 (9,999)
really like the features including the auto-dispenser option and the ability to use WiFi / App to control remotely - really handy. only downside is it is NOT straightforward or intuitive to set this up and involved a LOT of googling.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-04-01

CX

We are thrilled to see you are enjoying your spectacular Samsung Series 6 Washing Machine, Aine! With the awesome Auto Dispense, it will automatically dispense the right amount of detergent and fabric softener for each load! Along with SmartThings, we have taken the chore out of washing, and will help you get the right cycle and helps you monitor your energy consumption to bring down your bills! We have a great User Manual available for you to view which will help you get your machine up and running swiftly, this can be found here: https://downloadcenter.samsung.com/content/UM/202410/20241031092433781/OID77126_IB_D-PJT_WASHER-AD_SimpleUX_EN_241010.pdf Our helpful Support Teams are ready to help with any questions you may have. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Meg77
3 (9,999)

2025-01-16

3 (9,999)
It is a smart looking machine but horrendously difficult to use. I still have not managed to get detergent into the drum. Only by doing it manually can I get it to wash properly. The drain and spin feature also doesn’t work properly.

Features

2 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-01-20

CX

We are disheartened to read that the Samsung Series 6 AI Energy + Auto Dose Washing Machine has not met your expectations as you find it very difficult to use, Meg. We appreciate that you have been struggling with adding the detergent to your washing, and that the drain and spin features are not working as expected. Please don't hesitate to get in touch with our Home Appliances specialists, who will be ready to assist you with getting the most out of this incredible appliance, while also sharing the best tips about how to use it like a pro. You can contact our teams at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Happywasher25
5 (9,999)

2025-10-11

Capacity : 11 kg | Colour : White
5 (9,999)
I love being able to set it on my phone so dont even really need to touch the machine other than to load it. So far washes have been fine, the auto dose thing has been good and will try to maintain it all properly so it stays good!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-11

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

CY2803
5 (9,999)

2025-02-27

Scotland

Capacity : 11 kg | Colour : White
5 (9,999)
Good machine for the money. Big step up in quality for an extra £100/150. Easy to setup with smart things, sends message to samsung tv and phone to tell you your load is done and you can also run cycles from your phone.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Robertacb
5 (9,999)

2025-08-01

Kent

5 (9,999)
So far so good. I hope this machine lasts the full warranty period, unlike my previous Samsung machine which broke down despite the service people saying there was nothing wrong with it after a minimal test run

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2026-04-29

Samsung

We’re thrilled to read your thoughts and feedback, Robert! Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Nolioliop
5 (9,999)

2024-12-21

Suffolk

5 (9,999)
This is a replacement for a previous Samsung machine that only lasted just over three years, but so far seems fine, quiet and I like the auto detergent dosing. Not sure if there is much point to the ai cycle.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-01-06

CX

Thank you for your feedback! We are over the moon to see how pleased you are with your new washing machine! The quiet cycles, smart features and incredible performance mean this amazing unit will serve you well for years to come! ^CR at Samsung Support

SRam
5 (9,999)

2025-06-28

5 (9,999)
Great washing machine with many features. It was quiet during washing and spinning. Many features and settings to choose. Some special settings only allow limited weight of clothes. Good value for money.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-06-28

CX

We are glad to read that you think the Samsung Series 6 AI Energy + Auto Dose Washing Machine is a great appliance, Ram! As you mentioned, not only is this fantastic product packed with a great range of washing features and settings, which are perfect for your daily needs and requirements; but it is also quiet, efficient and incredibly smart thanks to its SmartThings support and AI technology. The Series 6 will revolutionise your way of doing laundry like never before! ^CL at Samsung Support

Steve_365
5 (9,999)

2025-05-05

5 (9,999)
Great machine, easy to use, lots of settings and so quite. It plays a nice tune to let you know its finished. Auto dose is brilliant. Haven't use the WiFi facility yet but hopefully its easy to use.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-06

CX

It is awesome to see you are enjoying your spectacular Samsung Series 6 AI Energy + Auto Dose WiFi-enabled Washing Machine, Steve! From the incredible Auto Dose feature, helping you put the right amount of detergent in depending on the cycle, to the incredible SmartThings features, you can monitor your usage to help bring down your bills straight from your phone! Along with the incredible Digital Inverter Motor, you will get peace and quiet whilst your machine works hard to give you the ultimate wash! Not to forget the tune which will make you happy when it is done! ^LB at Samsung Support

Vixster
5 (9,999)

2025-05-22

Capacity : 11 kg | Colour : White
5 (9,999)
Smart machine, lots of programs, great app and nice and quiet. Washes well. The autodose feature is fantastic. No more messy dosing everytime I do a wash and saves time and money.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-23

CX

Thank you for taking the time to share with us this review about your Samsung Series 6 AI Energy Washing Machine. We are glad to read that you are happy with the fantastic range of washing programmes of this appliance, and that you are also happy with its incredibly useful SmartThings app. Additionally, as you mentioned, this brilliant product is also very quiet, efficient, and it comes with fantastic features, including Auto Dose. The Series 6 revolutionises the way of washing your clothes like never before! ^CL at Samsung Support

Ashcay
5 (9,999)

2025-03-28

5 (9,999)
Great washing machine! Lot’s of different programmes to choose from and great capacity - we can fit so much in, which is great with the amount of washing we have as a family of 4!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-04-07

CX

Thank you for your fantastic review of the Series 6 Washing Machine! We're delighted to hear that its spacious capacity is making laundry easier for your family and that you're enjoying the variety of programs available. We design our washing machines with efficiency and convenience in mind, so it’s great to know it’s meeting your needs. Many thanks for the five stars! ^CH at Samsung Support

Anonymous
4 (9,999)

2026-04-28

London

4 (9,999)
Product is so far great, shame about the poor installation and the after care of customer service. It was a disappointing experience which should have been the complete opposite.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2026-05-01

Samsung

We are thrilled to see you are loving your Washing Machine! However, it is disheartening to see you did not have a smooth set-up process and the service from ourselves afterwards. Your feedback is greatly appreciated, and we'll take this on board to help improve our services in the future. ^LB at Samsung Support

Jawadyaa
5 (9,999)

2024-11-23

5 (9,999)
After two weeks of usage - its a great piece of appliance. Love the Auto dose feature. The sound is minimal, vibration is minimal. All in all, its an appliance I would recommend!

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-11-25

CX

We are thrilled to read that you would recommend the fantastic Samsung Series 6 AI Energy + Washing Machine, Jawad! As you mentioned, this impressive appliance is incredibly quiet thanks to its advanced technology, while it works diligently to wash all your clothes efficiently and hygienically. Additionally, it also boasts an impressive range of features, including Auto Dose, which make your experience even more premium. The Series 6 has already become an excellent addition to your Samsung Ecosystem to make your life smarter and easier than ever! ^CL at Samsung Support

Jeanious21
4 (9,999)

2025-03-31

4 (9,999)
A nice range of wash options although I haven’t used them all yet. The ‘song’ played at the end of each wash is long and unnecessary - especially if you do washing at night!

Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-04-01

CX

Thank you for taking time to review your Samsung Series 6 AI Energy + Auto Dose Washing Machine. From the incredible AI Wash, taking the chore out of washing by sensing the weight and softness of the fabric to chose the correct cycle, to the Super Speed cycle, your clothes will be clean in just 39 minutes! The joyful sound will bring joy to your home and will get you up dancing! We appreciate your feedback regarding this, and it will be fed back to improve our products. ^LB at Samsung Support

SujMe
5 (9,999)

2025-05-13

5 (9,999)
Very easy to use, and washes well as expected. Lots of features (that I probably won't use). Also, able to control via Samsung smart things as well, which was a bonus.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-05-14

CX

Thank you for sharing your experience with your Series 6 Washing Machine! We're delighted to hear that you find it easy to use and that it delivers the great washing performance you expect. Our goal is to provide a variety of innovative features to suit different needs, even if not every function gets used daily. It’s great to know that SmartThings integration has been a valuable addition for you, offering convenient control and smart functionality as an extra bonus. We truly appreciate your feedback and hope your washing machine continues to make laundry effortless! ^CH at Samsung Support

chrisnls
5 (9,999)

2024-11-12

Bristol

5 (9,999)
I've only used it once so far, but it it's leaps and bounds ahead of my old machine. I like the auto dose feature, you can just put clothes in the start the machine.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2024-11-12

CX

Superb to see that you are enjoying your Series 6 Washing Machine, Chris! The Auto Dose feature takes the convenience that this model offers to the next level. We're sure that you will continue enjoying your upgrade for years to come, with laundry days being a breeze! ^SK at Samsung Support

Glenda49
5 (9,999)

2025-04-07

5 (9,999)
Great machine. So easy to use with with the digital panel and wash cycles in simple terms. Very quiet machine. Love it! My daughter has already ordered one the same.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-04-14

CX

Thanks for your lovely review of your Samsung Series 6 AI Energy + Auto Dose WiFi-enabled Washing Machine, Glenda! With the Digital Inverter Motor, you will get peace and quiet whilst your machine works hard to give the first class wash you deserve! Thanks to the incredible SmartThings features, including the Laundry Recipe which recommends the most appropriate wash cycle for each load! ^LB at Samsung Support

CL4594
5 (9,999)

2024-06-19

London

5 (9,999)
Overall have had a great experience with this washing machine - the app & the auto dosing make it super easy to use! Also amazing that is has such a large capacity!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Lucy55
5 (9,999)

2025-02-28

Belfast

5 (9,999)
Our new washing machine is so easy to use and has an absolutely brilliant range of programmes that completely suit our needs and....it is so quiet...love it!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Haghag1985
5 (9,999)

2025-07-23

5 (9,999)
This machine is impressive. With all the main features for washing clothes of a family of 4. Quick to install and the SmartThings features are great.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-07-25

CX

It is awesome to read that you are getting the best experience with your spectacular Samsung Series 6 AI Energy + Auto Dose WiFI-enabled Washing Machine! From the AI Ecobubble™ technology, which will detect the fabric type and adjust the amount of bubbles, washing time, temperature and spin speed, helping you save money on those bills, to the exceptional SmartThings, you can monitor your machine straight from your phone, taking the chore out of washing! ^LB at Samsung Support

NewOwner
5 (9,999)

2025-06-22

5 (9,999)
I have never had a washing machine so fancy. Delight with the looks, programs, silence of operation and smart functions such as AI wash and app.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-06-23

CX

We're thrilled to see you're loving the Series 6 Washing Machine! With its huge capacity, excellent cleaning capabilities, quiet operation and with the SmartThings app on your phone, AI Energy mode lets you check the power consumption and estimates your electricity bill! Many thanks for the five stars! ^CH at Samsung Support

Washing machine 2025
5 (9,999)

2025-12-24

5 (9,999)
I’ve used it once so far and it’s great. Anti dose is brilliant and is easily connected to phone if you want to put a wash on when not at home.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-12-24

CX

It is great to see you are loving your epic Washing Machine! From the epic Auto Dose, helping you get the perfect wash, to SmartThings, you can monitor your energy usage and managing your washing straight from your phone! Enjoy! ^LB at Samsung Support

Bigluk
5 (9,999)

2026-01-12

5 (9,999)
don't need to remember to put washing liquid is main thing. can't start is by the phone for now but maybe i am doing something wrong.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2026-01-13

CX

Excellent to see how much you are enjoying your Series 6 Washing Machine, especially the super handy Auto Dose feature, which ensures that your laundry gets the perfect amount of detergent every time! The SmartThings app allows you to control your appliance remotely, including starting a cycle. This handy guide runs you through how to get connected and use the app: https://www.samsung.com/uk/support/home-appliances/how-to-control-the-washing-machine-with-smartthings/ This washing machine will be wowing you for years to come! ^SK at Samsung Support

JungleUK
5 (9,999)

2024-11-18

Wiltshire

5 (9,999)
So quiet we can now use this room without having to worry if a spin cycle is on. So Kirsty, you dont need seperate laundry room!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-11-19

CX

Thank you so much for your positive feedback! We're thrilled you're loving the quiet cycles of your new washing machine! Thanks to minimal noise you can enjoy peace in your home without any disturbance! Enjoy! ^CR at Samsung Support

Ian1878
5 (9,999)

2025-02-14

5 (9,999)
Great product bought as replacement for a previous Samsung washer love the wifi feature and auto dose great money saving feature

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Growing smarter
5 (9,999)

2025-05-17

5 (9,999)
seems a bit complicated at first as so different to the manual version we had but slowly getting to grips with. It. Washes well

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-18

CX

We're thrilled to see you're loving the Series 6 Washing Machine! We understand that switching from a manual version to a more advanced model can take some adjustment, but we’re glad to see you’re getting the hang of it. Our goal is to provide powerful washing performance while making the experience as smooth and efficient as possible. If you ever need guidance, our support resources are always available to help make things easier. We truly appreciate your feedback and are happy to hear that it washes well! Thanks for choosing Samsung, and we hope you continue to enjoy your new appliance. ^CH at Samsung Support

Gaylord127
5 (9,999)

2025-01-24

Capacity : 11 kg | Colour : White
5 (9,999)
Really easy to use. So many programs. Love the auto dosing. Head and shoulders above my Bosch equipment. Excellent quality.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-01-29

CX

We're delighted to see that you are enjoying your upgrade to the Series 6 Washing Machine, Gaylord! The intuitive interface allows you to easily select the perfect program and tailor it to your laundry, while the Auto Dose feature ensures that your washing always has the right amount of detergent for a thorough clean. This machine will continue to wow you for years to come! ^SK at Samsung Support

Balb0wa
5 (9,999)

2024-12-31

5 (9,999)
Our last washer was on its way out, so we needed a new one, this samsung machine, looks stylish and its very efficent

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-15

CX

Thank you so much for your feedback! We are thrilled to see how pleased you are with your new washing machine! With a wide range of quiet cycles, incredible performance and results, along with a sleek design and user-friendly controls, it's no wonder you're so happy with it! ^CR at Samsung Support

Gitboy
5 (9,999)

2025-12-20

5 (9,999)
we haven't used a Samsung washing machine before but we are really impressed with how quite this is

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-12-20

CX

Thank you for your awesome five-star review of your Washing Machine! With the impressive Digital Inverter Motor, you'll get peace and quiet whilst your machine works hard to give the best performance you'll ever see! ^LB at Samsung Support

Arch07
5 (9,999)

2025-02-18

Glasgow, Scotland

5 (9,999)
Great looking washing machine with easy to use controls. Great selection of cycles to choose from.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)
Cowie
5 (9,999)

2025-01-02

Bolton

5 (9,999)
Best washing machine ever. Great service from Samsung as always. Auto fose function is excellent.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-01-21

CX

We are thrilled to see you are loving your Samsung Series 6 AI Energy Washing Machine! We appreciate your loyalty to us, and we will continue to wow you for years to come! Thanks to the incredible Auto Dispense feature, your machine automatically dispenses the right amount of detergent and fabric softener for each load! Washing is no longer a chore! ^LB at Samsung Support

Dusty2
5 (9,999)

2025-06-19

London

5 (9,999)
Whats more to say? It's a well performing washing that works well. The smart controls are great.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2025-06-19

CX

We are overjoyed to read that you think the Series 6 Washing Machine is a great appliance, especially thanks to its brilliant washing performance and smart features! This premium product will revolutionise your way of washing clothes like never before, Dusty! ^CL at Samsung Support

Bart69
5 (9,999)

2025-04-18

Capacity : 11 kg | Colour : White
5 (9,999)
Great piece of kit. WiFi so every time when washing finished i get nitifications. Very good.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-04-18

CX

We are over the moon to see you are loving your spectacular Samsung Series 6 AI Energy + Auto Dose WiFi-enabled Washing Machine, Bart! Thanks to the Wi-Fi embedded features and the SmartThings app, we have taken the chore out of washing! The Laundry Recipe recommended the appropriate washing cycle for each load! ^LB at Samsung Support

Scotland321
4 (9,999)

2024-10-26

4 (9,999)
Good value, simple to use,excellent 5 years warranty registration some problems registering

Features

3 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
M Reilly
5 (9,999)

2025-08-07

5 (9,999)
So far so good. Hopefully will serve us as well as previous model we had last 12 years!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-08-16

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Samsung Series 6 AI Energy + Auto Dose WiFI-enabled Washing Machine! ^LB at Samsung Support

Yeahlol69
5 (9,999)

2025-01-04

5 (9,999)
Looks nice, washes nice, has lots of options and it's easy to use, quiet and washes well

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-01-19

CX

Thank you for your review! We are thrilled to see how much you are enjoying your new washing machine! With a sleek, modern design, incredible results from every quiet cycle and user-friendly controls, it's no wonder you're so pleased! ^CR at Samsung Support

tigerwood
5 (9,999)

2024-12-30

5 (9,999)
Very good performance wise, and very quiet, has lots of options and very easy to set up.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-11

CX

Your Series 6 AI Energy Washing Machine has all the programs that you'd need to tackle any type of laundry pile, and you'll get the most incredible results every time. Every part of it is simple to use, right from the initial set-up, and the silent way in which it runs means it won't be an unwanted background distraction. ^DB at Samsung Support

Migidj
5 (9,999)

2025-03-26

5 (9,999)
Makes life easier!! Fantastic. Cleans well our clothes and keeps clothes smelling fresh

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-04-05

CX

We are glad to read that you are making the most of your new and amazing Samsung Series 6 Washing Machine to keep all your clothes freshly clean! This fantastic appliance makes your life easier thanks to its smart operation and excellent washing results! ^CL at Samsung Support

Funsimmo
4 (9,999)

2025-03-13

4 (9,999)
Great washing machine but on AI-Wash keeps coming up error.. filling problem with water

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-03-19

CX

Great to see that you are loving the Auto Dose feature on your awesome Series 6 Washing Machine! However, it's a shame to see that you have been experiencing error codes relating to a water filling issue. Please check out the steps to address this on the following link: https://www.samsung.com/uk/support/home-appliances/the-4e-error-is-displayed-on-the-panel-of-my-washing-machine-what-can-i-do/ If this issue persists after following the above guidance, not to worry, we're here to help. Please reach out to our Support Teams using the contact details on the following link, during the listed operating hours: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support

Chucky61
5 (9,999)

2025-06-08

5 (9,999)
Nice features and quiet operation. Washing quality seems good after few early washes

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-06-08

CX

We're ecstatic to see you're loving the Series 6 Washing Machine! With its excellent cleaning capabilities, quiet operation and sleek design, we can see why you've awarded us five stars! ^CH at Samsung Support

MarkLee
5 (9,999)

2025-04-28

5 (9,999)
upgraded from a 18yr old washing machine and this is such a difference, super quiet

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-05-01

CX

We've made some incredible advancements to our range of washing machines over the last 18 years, Mark, and your Series 6 AI Energy+ Washing Machine is packed with many of them. It will give you the most incredible results every time and remain whisper quiet at all times. ^DB at Samsung Support

Chelsea B
5 (9,999)

2025-02-28

5 (9,999)
Super quiet machine. Very smart and stylish. I love the auto dose draw very handy!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MOCU
5 (9,999)

2025-02-11

5 (9,999)
Lovely quiet looks slick. Love Samsung machines. 5 year warranty excellent

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Doodlebear
5 (9,999)

2025-01-26

5 (9,999)
Just a l bit confusing at first but it's a great product and as always johnlewis

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
G turnbull
3 (9,999)

2025-06-08

County durham

Capacity : 11 kg | Colour : White
3 (9,999)
Disappointing, engineer called out to repair as its leaking, only 3 months old

Features

4 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2025-06-08

CX

We are disappointed to see you are facing issues with your Samsung Series 6 AI Energy + Auto Dose WiFi-enabled Washing Machine. We are confident that our engineers will get this resolved swiftly, and you'll be enjoying all the epic features this machine has to offer, including Auto Dose, enabling you to get the perfect wash every time! ^LB at Samsung Support

mag82
4 (9,999)

2025-05-25

4 (9,999)
I have just used 3 times so it is difficult to say a lot of but so far so good

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Fionak
5 (9,999)

2025-05-09

Capacity : 11 kg | Colour : White
5 (9,999)
Nice quiet machine. Like the automatic dispensing of detergent and softner too

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-09

CX

Thank you for your lovely five-star review of your Samsung Series 6 AI Energy + Auto Dose WiFI-enabled, Washing Machine, Fiona! With the incredible Digital Inverter Motor, you will get peace and quiet whilst your machine works hard to give the best wash! Along with Auto Dose, this will add the correct amount of detergent for that specific cycle, helping you get that perfect wash! ^LB at Samsung Support

MG
4 (9,999)

2025-10-03

Londonderry

Capacity : 11 kg | Colour : White
4 (9,999)
Good efficient machine Not user-friendly Takes time to find all the features

Design

5 (9,999)

Features

4 (9,999)

Performance

5 (9,999)
LanK
5 (9,999)

2025-06-19

5 (9,999)
Very happy with my purchase , lovely, good quality, very nice washing machine

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-06-21

CX

This is all great to read, Lan, so we really appreciate your feedback. You Series 6 AI Energy Washing Machine has all the cycles that you could need to clear any type of laundry pile, and is smart enough to help take most of the chore out of your laundry day. ^DB at Samsung Support

Marky23415
5 (9,999)

2024-12-24

5 (9,999)
Looks really sleek. Lots of modes. The quick was is really quick and works.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-01-09

CX

We're delighted to see that you are enjoying the stylish Series 6 Washing Machine, Marky! It has a cycle to suit your every need, including the speedy 15-minute Quick Wash. It'll always provide your laundry with the five-star treatment! ^SK at Samsung Support

Sammy31
5 (9,999)

2025-05-05

5 (9,999)
Great machine Only just purchased but so far so good Great 11kg capacity

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

3 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2025-05-06

CX

We're thrilled to see you're loving the Series 6 Washing Machine, Sammy! With its huge capacity, excellent cleaning capability and quiet operation, we can see why you've awarded us five stars! ^CH at Samsung Support

Barry74
5 (9,999)

2025-03-17

Capacity : 11 kg | Colour : White
5 (9,999)
Very efficient great capacity and performance Great piece of technology.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-03-28

CX

We are delighted to read that you think the Samsung Series 6 Washing Machine is a great piece of technology, and that you are particularly happy with its brilliant capacity, excellent efficiency and performance! This brilliant appliance will turn doing laundry into a pleasant and smart moment in your day! ^CL at Samsung Support

er25
5 (9,999)

2026-01-06

5 (9,999)
use low energy and the clothes are very with few use of washing soap

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-01-06

CX

It is awesome to see you are loving your spectacular Washing Machine! Thanks to SmartThings AI Energy mode, you'll still get the best performance whilst saving money on those bills! ^LB at Samsung Support

Kailash013
5 (9,999)

2025-08-04

5 (9,999)
Enjoying the wash cycles. Looking forward to using all the features.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-08-04

CX

Thank you for your lovely review of your Samsung Series 6 AI Energy + Auto Dose WiFi-enabled Washing Machine, Kailash! With the incredible SmartThings AI Energy mode, you can check your power consumption and estimate your electricity bills, this also reduces energy use by up to 70% using ecobubble™ technology, which will wash your clothes at cooler temperatures but keeping the epic performance you deserve! ^LB at Samsung Support

Faber
4 (9,999)

2024-10-20

4 (9,999)
Slick design with easy to use display. Quick wash function is great.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-10-22

CX

Thank you for sharing your five-star review of your Series 6 Washing Machine, Faber! The stylish design fits right into your home, while the intuitive interface makes washing your laundry to your exact needs a breeze. If you're ever in a time pinch, the Quick wash always has your back! Here's to the years of reliable service to come from your fantastic new appliance! ^SK at Samusng Support

Agnieszka13
5 (9,999)

2025-02-12

5 (9,999)
Really impressed with the washing machine. Very quiet and efficient

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Kando
5 (9,999)

2025-12-19

5 (9,999)
I am happy with the washing machine. I will recommend to a friend

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-12-20

CX

It is great to see you are loving your new washing machine! With the incredible 9KG drum size, and Auto Dose, you'll get the ultimate performance! ^LB at Samsung Support

Lyku 82
5 (9,999)

2025-03-17

leicester

5 (9,999)
Great washing machine everything is perfect work nice very quiet

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Anonymous
5 (9,999)

2025-12-30

Capacity : 11 kg | Colour : White
5 (9,999)
Love the AI mode and delay end facility. Seem quite good so far

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-01-02

CX

Thank you for your lovely five-star review of your Washing Machine! Thanks to AI Ecobubble™ it will detect the fabric type and adjusts the amount of bubbles, washing time, temperature and spin speed, helping you maintain the sleek performance whilst saving money on those bills! ^LB at Samsung Support

DLL2312
5 (9,999)

2025-12-29

5 (9,999)
Great machine, would definitely recommend to friends and family

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-12-31

CX

We’re delighted to hear you rated the superb Samsung Series 6 AI Energy+ Auto Dose Washing Machine five stars! Your recommendation to friends and family means so much to us! ^CL at Samsung Support

Dick45
5 (9,999)

2025-03-15

5 (9,999)
AI mode is brilliant manages your washes for you while your out

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-03-27

CX

Fantastic to see how much you are enjoying your Series 6 Washing Machine! This stylish machine gives your laundry the stellar treatment that it deserves, and the handy AI Wash analyses your laundry to ensure that the cycle is tailored to its exact needs. Laundry day is no longer a chore with this brilliant machine! ^SK at Samsung Support

MJG62
5 (9,999)

2025-04-26

5 (9,999)
Looks great, loads of different functionality and really quiet

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-04-30

CX

We're over the moon to see you're loving the Series 6 Washing Machine! With plenty of options, excellent cleaning capabilities, and quiet operation, we can see why you've awarded us five stars! ^CH at Samsung Support

Andy1985
5 (9,999)

2025-04-06

Bradford

Capacity : 11 kg | Colour : White
5 (9,999)
Nice quiet washer . Fast and fresh clothes recommended to buy

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)

User manual & Downloads Product information sheet

User Manual (Auto Detergent dispenser)

ver 5.0 | 14.03 MB

17.04.2026

ENGLISH

User Manual

ver 5.0 | 14.03 MB

11.02.2026

ENGLISH

User Manual (Auto Detergent dispenser)

ver 1.0 | 13.85 MB

08.05.2025

ENGLISH

Statement of Compliance

ver 1.0 | 0.24 MB

25.04.2024

ENGLISH

Product Support

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* Purchase from samsung.com between 27.04.2026 and 09.06.2026. This offer applies to all Home Appliances over £500 or more. Redeemable for a £50 discount on orders over £500, or £100 discount on orders over £1000. One per household. Offer non-transferrable. Vacuums are excluded from this offer. Samsung Students and Enhanced Partnership Programmes excluded. Discount will auto-apply when you checkout using PayPal or PayPal Pay Later as payment option.

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