GT-I8552
GT-I8552Solutions & Tips
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How to use
How to register your Samsung product
FAQ for Samsung Mobile. Find more about How to register your Samsung product with Samsung Support.
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Setting
How do I locate my phone's IMEI number?
FAQ for Samsung MOBILE. Find more about 'How do I locate my phone's IMEI number?' with Samsung Support.
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Camera
How to use Bixby Vision
FAQ for Apps & Services. Find more about How to use Bixby Vision with Samsung Support
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How to use
How to activate eSIM on a Galaxy device
FAQ for Samsung Mobile. Find more about How to activate eSIM on a Galaxy device with Samsung Support.
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Audio
How to improve the vibration of your Galaxy S22 device
FAQ for Mobile Devices. Find more about How to improve the vibration of your Galaxy S22 device.
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How to use
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
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How to use
How to play sound in both speakers and solve mute problems
FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.
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How to use
How to use AR Emoji Sticker
FAQ for Mobile devices. Find more about How to use AR Emoji Sticker with Samsung Support.
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How to use
Know what the green dot at the top of your screen means
FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.
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Call & Contacts
What to do if your microphone or speaker is not working properly
FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.
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Setting
How can I unlock my Galaxy device if I forgot the security PIN, pattern or password?
FAQ for Samsung mobile. Find more about 'How can I unlock my Galaxy device if I forgot the security PIN, pattern or password?' with Samsung Support.
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How to use
How to use Diagnostics in the Samsung Members app on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to use Diagnostics in the Samsung Members app on your Galaxy phone with Samsung Support.
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How to use
How to change the screen mode or adjust the display color to your preference
FAQ for Samsung Mobile. Find more about how to change the screen mode or adjust the display color to your preference with Samsung Support
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How to use
How to find the S Pen Pro connected to your Galaxy Z Fold3 using SmartThings
FAQ for Samsung Mobile. Find more about how to find your S Pen Pro connected to Galaxy Z Fold3 using SmartThings with Samsung Support.
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Battery
How to fix an unresponsive touchscreen on a Galaxy device
FAQ for Samsung Mobile. Find more about How to fix an unresponsive touchscreen on a Galaxy device with Samsung Support.
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How to use
How to set a music file as a notification sound for apps on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set a music file as a notification sound for apps on Galaxy phone with Samsung Support
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Camera
What to do if my Galaxy phone camera does not focus on the subject?
FAQ for Samsung Mobile. Find more about what to do if the Galaxy phone camera does not focus on the subject with Samsung Support.
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How to use
What to do if the screen turns off while using the Galaxy phone
FAQ for Samsung Mobile. Find more about what to do if the screen turns off while using the Galaxy phone with Samsung Support.
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How to use
What to do if your S Pen is not fully charged even though it is inserted into the S Pen slot for quite a long time
FAQ for Samsung Mobile. Find more about what to do if S Pen is not fully charged even though it is inserted into the Galaxy Note slot for quite a long time with Samsung Support.
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How to use
What to do if your S Pen is often disconnected from your Galaxy phone
FAQ for Samsung Mobile. Find more about what to do if S Pen is often disconnected from your Galaxy phone with Samsung Support.
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Power
How can I prevent micro-vibrations?
FAQ for Samsung Mobile. Find more about how can I prevent micro-vibrations with Samsung Support.
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Setting
How do I delete all of my personal information from my device?
FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.
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How to use
How to clean your Galaxy device
FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.
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How to use
How to prevent the overheating of your Galaxy device
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
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How to use
How to protect your Galaxy device from malware
FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.
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How to use
How to reboot a frozen Galaxy device
FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.
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How to use
How to troubleshoot Camera app errors
FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.
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Network & WiFi
How to troubleshoot Mobile data issues
FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.
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Audio
How to troubleshoot poor sound quality during a phone call
FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.
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How to use
How to troubleshoot software update issues
FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.
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Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card
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Galaxy Apps
How to use Diagnostics in the Samsung Members app on your Galaxy device
FAQ for Samsung Mobile. Find more about how to use diagnostics in the samsung members app on your galaxy device with Samsung Support.
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How to use
I dropped my device in water
FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.
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Battery
Issues with wired charging
FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.
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Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
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Setting
My device displays a water drop icon and will not charge
FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.
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How to use
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
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SNS
Poor picture quality when sharing pictures to Instagram
FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.
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How to use
Questions about ONE UI 4.0
FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.
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Setting
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
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Galaxy Apps
The display isn't working properly
FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.
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Setting
The proximity sensor is not working properly
FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.
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How to use
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
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How to use
What's new in ONE UI 4.0?
FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.
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Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.
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How to use
What to do when the keys on your Galaxy device stop working
FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.
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Audio
What to do when there is no sound in my wired headphones
FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.
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How to use
Do you hear a small noise from inside of the device when shaking your Galaxy phone?
FAQ for Samsung Mobile. Find more about Do you hear a small noise from inside of the device when shaking your Galaxy phone? with Samsung Support.
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Hardware
Does the Galaxy Flip support a Headphone jack?
FAQ for Samsung Mobile. Find more about 'Does the Galaxy Flip support a Headphone jack?' with Samsung Support.
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Network & WiFi
Galaxy S6: How to set up the Mobile Hotspot or tethering?
FAQ for Samsung MOBILE. Find more about 'Galaxy S6: How to set up the Mobile Hotspot or tethering?' with Samsung Support.
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Kies/Smart Switch PC
How to back up and restore your device data with Kies 3
How to Video for Samsung MOBILE. Find more about 'How to back up and restore your device data with Kies 3' with Samsung Support.
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How to use
How to customize Accessibility settings on your Galaxy phone
FAQ for Samsung Mobile. Find more about 'How to customize Accessibility settings on your Galaxy phone' with Samsung Support.
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Call & Contacts
How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
FAQ for Samsung Mobile. Find more about How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well with Samsung Support.
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OT_Others
How to use WI-FI Direct
How to Video for Samsung MOBILE. Find more about 'How to use WI-FI Direct' with Samsung Support.
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Network & WiFi
Network Data Setup & Advice
Usually, your mobile data connection (3G/4G) works as soon as you insert your SIM card in your. Find out how to configure mobile data settings on your device.
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Power
Restart your Galaxy phone regularly to prevent it from slowing down or freezing
FAQ for Samsung Mobile. Find more about Restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support.
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Hardware
What is covered under the Samsung Warranty for mobile devices
FAQ for Samsung Mobile. Find more about What is covered under the Samsung warranty with Samsung Support.
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Setting
What is Rooting?
FAQ for Samsung MOBILE. Find more about 'What is Rooting?' with Samsung Support.
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Software Upgrade
Where can I download Samsung Smart Switch for PC?
FAQ for Samsung MOBILE. Find more about 'Where can I download Samsung Smart Switch for PC?' with Samsung Support.
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Multimedia
Where can I find downloaded files on my Samsung Galaxy smartphone?
FAQ for Samsung MOBILE. Find more about Where can I find downloaded files on my Samsung Galaxy smartphone? with Samsung Support.
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How to use
How to activate and use Game Launcher on your Galaxy phone
FAQ for Samsung Mobile. Find more about tips for increasing the battery runtime of your Samsung smartwatch with Samsung Support.
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How to use
How to block certain incoming calls on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to block certain incoming calls on your Galaxy phone with Samsung Support.
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How to use
How to change themes and icons on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to change themes and icons on your Galaxy phone with Samsung Support.
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How to use
How to make calls and send messages on other Galaxy devices
FAQ for Samsung Mobile. Find more about how to make calls and send messages on other Galaxy devices with Samsung Support.
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How to use
How to set the Weather widget location on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set weather widget location on your Galaxy phone with Samsung Support.
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How to use
How to set up and use Samsung Pass on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set up and use Samsung Pass on your Galaxy phone with Samsung Support.
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How to use
How to turn your Galaxy phone's screen auto rotation on and off
FAQ for Samsung Mobile. Find more about tips for increasing the battery runtime of your Samsung smartwatch with Samsung Support.
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How to use
How to update Play Store and Galaxy Store apps on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to update Play Store and Galaxy Store apps on your Galaxy phone with Samsung Support.
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How to use
How to use the Do not disturb mode on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use the Do not disturb mode on your Galaxy phone with Samsung Support.
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Battery
Tips for increasing the battery runtime of your Samsung smartwatch
FAQ for Samsung Mobile. Find more about tips for increasing the battery runtime of your Samsung smartwatch with Samsung Support.
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How to use
How to activate my location and change settings for location permissions
FAQ for Samsung Mobile. Find more about how to activate my location and change settings for location permissions with Samsung Support
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Setting
How to clear the app cache and data on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to clear the app cache and data on your Galaxy phone with Samsung Support.
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Multimedia
How to create a GIF image from photos on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to create GIF image from photos on your Galaxy phone with Samsung Support.
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How to use
How to create or remove a Google account on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to create or remove the Google account on your Galaxy phone with Samsung Support
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Network & WiFi
How to enable or disable Mobile data on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to enable or disable Mobile data on your Galaxy phone with Samsung Support
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How to use
How to set up Call settings on Android phone
FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support
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Setting
How to troubleshoot when the Samsung phone display is unexpectedly grayscale
FAQ for Samsung Mobile. Find more about how to troubleshoot when the Samsung phone display is unexpectedly grayscale with Samsung Support.
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Network & WiFi
How to use and configure a Mobile Hotspot on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use and configure Mobile Hotspot on your Galaxy phone with Samsung Support.
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How to use
How to use the Continue apps on other devices feature
FAQ for Samsung Mobile. Find more about how to use the Continue apps on other device feature with Samsung Support
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Setting
How to use the Emoji feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use Emoji feature on your Galaxy phone with Samsung Support
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Hardware
My Samsung smartphone is not recognizing fingerprints. How do I fix it?
FAQ for Samsung mobile. Find more about My Samsung smartphone is not recognizing fingerprints. How do I fix it? with Samsung Support.
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How to use
The GPS location on my smartphone is inaccurate. How do I fix it?
FAQ for Samsung Mobile Find more about The GPS location on my smartphone is inaccurate. How do I fix it? with Samsung Support.
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Hardware
What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
FAQ for Samsung mobile. Find more about What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3? with Samsung Support.
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Camera
'Exit Camera. Battery temperature too high' popup appears on Galaxy phone
FAQ for Samsung Mobike. Find more about Exit Camera. Battery temperature too high popup appears on Galaxy phone with Samsung Support.
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Setting
How to activate the Always On Display feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to activate the Always On Display feature on your Galaxy phone with Samsung Support.
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Setting
How to adjust the font size and style on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to adjust the font size and style on your Galaxy phone with Samsung Support.
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Setting
How to protect your Galaxy phone from installing smishing, pharming, and spy apps
FAQ for Samsung Mobile. Find more about How to protect your Galaxy phone from installing smishing, pharming, and spy apps with Samsung Support.
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Setting
How to reduce eye strain by using Dark mode on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to reduce eye strain by using Dark mode on your Galaxy phone with Samsung Support
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How to use
How to remove unwanted objects from photos on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to remove unwanted objects from photos on your Galaxy phone with Samsung Support.
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Camera
How to use Flex Mode on Galaxy Fold3
FAQ for Samsung Mobile. Find more about How to use Flex Mode on Galaxy Fold3 with Samsung Support.
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How to use
How to use the TalkBack feature
FAQ for Samsung Mobile. Find more about How to use the TalkBack feature with Samsung Support.
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Hardware
Magnetic materials were unintentionally drawn to the screen on Galaxy foldable devices
FAQ for Samsung Mobile. Find more about Magnetic materials were unintentionally drawn to the screen on Galaxy foldable devices with Samsung Support.
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How to use
Precautions when using the Galaxy foldable devices
FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.
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Battery
Tips to make the most out of your Galaxy phone's battery
FAQ for Samsung Mobile. Find more about Tips to make the most out of your Galaxy phone's battery with Samsung Support
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How to use
Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.
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How to use
What is Smart Lock feature and how do I set it on?
FAQ for Samsung Mobile. Find more about What is Smart Lock feature and how do I set it on? with Samsung Support.
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Hardware
What to do when your phone heats up
FAQ for Samsung Mobile. Find more about What to do when your phone heats up with Samsung Support.
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How to use
How can I purchase an app on the Google Play Store and Galaxy Store?
FAQ for Samsung Mobile. Find more about How can I purchase an app on the Google Play Store and Galaxy Store with Samsung Support.
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Bluetooth
How to fix Bluetooth connection problems with your phone or tablet
FAQ for Samsung mobile. Find more about How to fix Bluetooth connection problems with your Galaxy phone or tablet with Samsung Support
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Hardware
My Galaxy device is not fast charging. How do I fix it?
FAQ for Samsung Mobile. Find more about my Galaxy device is not fast charging. How do I fix it with Samsung Support.
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How to use
Tips to caring for the Galaxy Z Fold3 or Galaxy Z Flip3
FAQ for Samsung mobile. Find more about Tips to caring for the Galaxy Z Fold3 or Flip3 with Samsung Support.
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Setting
What to do when GPS is not working properly on Galaxy device
FAQ for Samsung Mobile. Find more about What to do when GPS is not working properly on Galaxy device with Samsung Support.
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Why is my phone slowing down and how can I speed it up?
FAQ for Samsung mobile. Find more about Why is my phone slowing down and how can I speed it up? with Samsung Support
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Hardware
Will device NFC work if equipped with LED cover?
FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.
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Call & Contacts
How to set up Call settings on Android phone
FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support.
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How to use
Check out the new and enhanced features of Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.
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Call & Contacts
Check the SIM card when phone calls and cellular data is not available
FAQ for Samsung Mobile. Find more about Check the SIM card when phone calls and cellular data is not available with Samsung Support.
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How to use
Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.
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Backup & Restore
Galaxy S6: How can I delete all of my personal information from my device?
FAQ for Samsung MOBILE. Find more about 'Galaxy S6: How can I delete all of my personal information from my device?' with Samsung Support.
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Lock
Galaxy S6: How to change the lock screen notifications?
FAQ for Samsung MOBILE. Find more about 'Galaxy S6: How to change the lock screen notifications?' with Samsung Support.
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Lock
Galaxy S6: How to pin applications to the screen?
FAQ for Samsung MOBILE. Find more about 'Galaxy S6: How to pin applications to the screen?' with Samsung Support.
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Setting
Apps that keep closing due to Google webview issue
FAQ for Samsung Mobile. Find more about Google webview issue (Apps that keep closing) with Samsung Support.
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How to use
How to access data even if your Galaxy phone's touch screen is not available
FAQ for Samsung Mobile. Find more about How to access data even if your Galaxy phone's touch screen is not available with Samsung Support.
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Setting
How to free up space on your Galaxy device when it is full
: FAQ for Samsung Mobile. Find more about How to free up space on your Galaxy device when it is full with Samsung Support.
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Call & Contacts
How to make a conference call on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to make a conference call on your Galaxy phone with Samsung Support.
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How to use
How to perform a factory reset on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to perform a factory reset on your Galaxy phone with Samsung Support.
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How to use
How to return to Home screen of previous style with apps button in Samsung Mobile Device
FAQ for Samsung Mobile. Find more about How to return to Home screen of previous style with apps button in Samsung Mobile Device with Samsung Support.
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How to use
How to set an audio file saved on your Galaxy phone as a ringtone
FAQ for Samsung Mobile. Find more about How to set an audio file saved on your Galaxy phone as a ringtone with Samsung Support.
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Galaxy Apps
How to set up and use the Bixby Routines feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to set up and use the Bixby Routines feature on your Galaxy phone with Samsung Support.
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How to use
How to use Do not disturb mode on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to use Do not disturb mode on your Galaxy phone with Samsung Support.
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Hardware
How to use or manage dual SIM cards
FAQ for Samsung Mobile. Find more about How to use or manage dual SIM cards with Samsung Support.
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How to use
How to use Samsung Galaxy Note9 S Pen
FAQ for Samsung Mobile. Find more about "How to use Samsung Galaxy Note9 S Pen?" with Samsung Support.
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How to use
How to use the Samsung Email app and how to open attachments on a Galaxy phone
FAQ for Samsung Mobile. Find more about How to use the Samsung Email app and how to open attachments on a Galaxy phone with Samsung Support.
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How to use
How to use the versatile multi window experience with Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.
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Bluetooth
Samsung authorized earphones tuned by AKG vs unauthorized earphones
FAQ for Samsung MOBILE. Find more about 'Samsung authorized earphones tuned by AKG vs un-authorized earphones' with Samsung Support.
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How to use
The first ever S Pen integration on Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.
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Battery
Tips to extend your Samsung Galaxy battery life
FAQ for Samsung MOBILE. Find more about 'Tips to extend your battery life' with Samsung Support.
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How to use
Use the informative Cover screen on the Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.
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Setting
What are the new design features of Samsung Galaxy Note9
FAQ for Samsung mobile. Find more about "What are the new design features of Samsung Galaxy Note9?" with Samsung Support
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Setting
What do the different indicator icons mean on your Galaxy phone
FAQ for Samsung Mobile. Find more about What do the different indicator icons mean on your Galaxy phone with Samsung Support.
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How to use
What is SE for Android?
FAQ for Samsung MOBILE. Find more about 'What is SE for Android?' with Samsung Support.
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How to use
What to do if your Galaxy phone's screen won't rotate
FAQ for Samsung Mobile. Find more about What to do if your Galaxy phone's screen won't rotate with Samsung Support.
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Power
What to do if your Galaxy phone won’t power on properly
FAQ for Samsung Mobile. Find more about What to do if your Galaxy phone won’t power on properly with Samsung Support.
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Hardware
What to do when Galaxy device has problem with charging, turning on, or boot loop
FAQ for Samsung Mobile. Find more about What to do when Galaxy device has problem with charging, turning on, or boot loop with Samsung Support.
Manuals & Downloads
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Additional Information
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