Galaxy Book4 Pro 360 | Book4 360
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Featured Reviews
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Recommended by 22% of customers.
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Purchased this laptop, in under 3 months hairline crack appeared BEHIND the screen. After doing some research this is a common fault with the laptop. Samsung wish to take no responsibility and do an urgent recall. Whether it's a faulty batch or a poor design, who knows! All you have to do is a Google search and you'll see there's probably 1000+ people with the exact same issue! Unfortunately this for me doesn't make the laptop a great laptop. For the price of it you'd expect it this should not happen. Maybe the 360 design is where the issue is at, it should be useable! I urge Samsung to recall and investigate! There's newspaper articles on this laptop too, saying about the screens so! If you were thinking of buying this laptop, DON'T spend your money elsewhere!
It's a lovely laptop! But I have one issue. There have been several updates to the fingerprint reader. These have sometimes removed it, sometimes replaced it. I contacted your "help" who were not helpful! It was inactivated again just trecently with a further update.
Thank you for sharing your experience with the Book4 360, Jill. We're pleased to see you're enjoying your laptop and the incredible features it offers! We are however sorry to learn you've encountered an issue with the fingerprint reader following an update. We're committed to resolving this for you, so we recommend reaching out the experts in our Support Teams for diagnostics and assistance. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6421iFG25 ^AP at Samsung Support
Been put off Samsung laptops after 1 of my laptops developed a hairline crack overnight! As other reviewers have posted, Samsung do not accept liability to any physical damage on their products and warranty is immediately voided (how convenient). I wouldn't have purchased a second samsung laptop if I knew, now it is a waiting game for the second laptop to spontaneously break!! AVOID!!!
We can assure you that you will fall in love with your Galaxy Book4 360 quickly! We are sad to see you faced issues with your previous Samsung laptop, and your loyalty is greatly appreciated! With the exceptional 15.6" FHD AMOLED Display, you will have the best viewing experience possible! ^LB at Samsung Support
The build quality is absolutely horrible, the back plate keeps popping off, the whole computer is really slow
Thank you for your review, Zaz. We are very sorry to read that you are having trouble with your Galaxy Book4, and feel it is not performing as well as expected. To ensure you get the support you need, please get in touch with our Technical Support Team directly, who will be happy to help. You can find all our contact methods and their operating hours here: https://spr.ly/6428QIkmo ^CR at Samsung Support
The Galaxy Book4 360's speeds and capabilities are unmatched, for a laptop as thin as this. Highly recommend this laptop for anyone who is studying as it is so light and portable. The ability to turn the laptop into a tablet is excellent for making notes!
I recommended this product.
Your Galaxy Book 4 360 offers unique versatility so that it can cater to a range of needs, Reece. Due to its slim design it's very easy to carry around with you, so whether you're working or relaxing you'll be able to have it where you need it. This ease of use is only increased once you switch the screen around, making gaming, binge-watching, or keeping in touch with your world effortless. We're glad that you're loving it! ^DB at Samsung Support
One hinge has seized and snapped off the lid after four months of modest use. The seized hinge is only able to be moved with a large effort and with the leverage along the lid, it it easy to see why it has snapped off. Good computer, but would avoid this type of hinge. Will attempt to have this corrected under warranty but assume I will be blamed for what's clearly a manufacturing fault.
We're sorry to see that the hinge on your Galaxy Book4 360 has suffered physical damage. We can assure you that the hinge on this model is fit for purpose, and is not made to be difficult to move. Our engineers will be happy to take a look at this for you and determine the warranty status of your laptop. Please note that physical damage is not covered by the warranty, so any repairs may incur a fee. You can book in this service here: https://www.samsung.com/uk/support/repair/ For any support with your booking, our Support Teams are on hand to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a fantastic laptop, and we will do all we can to ensure you can thoroughly enjoy it again ^SK at Samsung Support
I haven't used it too much, but I love how fast it was and how easy it is to use so far . But the charging finishes so fast even when its off
It is awesome.. really good , good performance everything good
I recommended this product.
We are pleased to see that you think the Galaxy Book4 360 is a great laptop all the way around, Bhathi! This fantastic product is packed with great specs that give you the level of performance you need to power through any task. ^CL at Samsung Support
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I have got the s25 ultra, its absolutely amazing, honestly I was considering the 17pro max, pixel 10 pro xl, and the s25 ultra for over 3 months, and did lots of comparisons, all were good products, but by far the s25 ultra blows everything out of the water, its the king of all phones. Looks amazing, super snappy and powerful with the smpdragon 8 elite Gen 4, the best camera in smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI …functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI … functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.
I recommended this product.
We’re thrilled to see how much you are enjoying your S25 Ultra, Rajjdeep! It’s great that after deep research, the incredible capabilities of this model blew you away. The sleek design is perfectly complimented by the rich display and the speedy processor, which works in harmony with the battery to give you life all day. The 200 MP main camera lens captures true to life images, which can be edited easily with Galaxy AI. It’s the ideal device for gaming, work, and play - this model really has your back! ^SK at Samsung Support