Member diagnostics

Discover how you can keep your S9 or S9+ in optimal working condition

Option 1

Option 1

  • Select the Samsung Members app from the home screen.
  • Select the Diagnostics Tab to optimise your phone’s performance.
Option 2

Option 2

  • Select Test Hardware to perform checks on specific areas of your device.
  • Follow the onscreen instructions to perform quick checks and receive solutions if any faults are found.
Option 3

Option 3

  • Select Clean Memory/Storage to free up storage space and delete any unnecessary data.
Option 4

Option 4

  • Select Free Up Now to optimise your phone’s performance.
Option 5

Option 5

  • Select Uninstall Unused Apps to clear space on your phone by removing apps you haven’t used in the last 30 days.
  • Or to remove apps individually, select the apps you wish to remove, and then select Uninstall.