How do I check data usage on my Samsung Galaxy device?
Mobile data allows you to gain wireless access to the Internet when you are not connected to Wi-Fi.
Your network provider contract will include a data allowance. You may be charged if you go over your allowance. If you want to increase your data allowance, you will need to contact your network provider.
You can set a data limit or warning on your device so that you do not go over your limit by mistake.
You can switch your mobile data on or off by pulling down the extended drop down menu by swiping slowly down the screen with two fingers held slightly apart.
Then tap the Mobile data icon to turn it on or off.
Alternatively, you can turn it on and off in the Settings menu by:
Settings > Connections > Data usage > use the toggle to enable or disable Mobile data
OR
Apps > Settings > Data Usage > tap the slider/tickbox on or off
Your device records how much mobile data you use.
You can can check how much you have used by following the below steps:
Apps > Settings > Connections > Data Usage > Mobile data usage
OR
Apps > Settings > Data usage
In the data usage menu, you can check how much you have used, set data limits or change the expected billing cycle for your data (e.g. the date that your network provider resets your data limit)
Either tap Connections, then Data Usage
OR
Tap Data Usage
PLEASE NOTE: that not all devices will display this information in a graph.
PLEASE NOTE: this step will differ by device
You will need to choose:
Billing cycle and data warning > Start billing cyce on > enter the date > Set
OR
Period measured > Change cycle > enter the date you wish
OR
Tap the settings cog > Start billing cycle on > enter the date you wish
PLEASE NOTE: you will NOT see this option if your mobile data is turned off.
On some devices, the mobile data limit will appear as a slider option instead of a tickbox.
Depending on your device, you can amend your data limit by tapping the line on the graph and moving it up or down, or by selecting Set data limit and inserting the data limit you require.
If you want to confirm or increase your mobile data allowance, you will need to contact your mobile service provider.
Depending on your device and operating system, you can check which apps uses the most mobile data and stop it by following the below:
Settings > Connection > Data Usage > Mobile data usage > select an app > Allow background data usage
OR
Settings > Data Usage > Mobile data usage > select the app > Allow background data usage
OR
Apps > Settings > Connections > Data usage > Select the app > Restrict background data
If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.
This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.
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