How do I set up the One Connect Box?

The One Connect Box lets you connect all of your external devices to your TV with just one cable, keeping your space and the back of your Samsung Smart TV uncluttered and clean. You can even have all your external devices in a different room or a cupboard, giving you more possibilities than ever before. 

How do I set up the One Connect Box

Please note: the One Connect Box only comes with certain TV models. It may not be compatible with all TVs, check your user manual or download the e-manual for your specific device to see if it's compatible

2018 and 2019 one connect setup

Please note: only begin connecting the One Connect Box once your TV has been completely set up and is in its final position as the One Connect cable should not be bent, twisted or pulled

1 Take the One Connect Cable and find the end which has a thicker connector. Plug this end into the TV, it should click into place
Connect the thicker side on the Once Connect cable to the TV
2 If the One Connect cable has to bend to make the connection between the TV and the One Connect Box, please use the provided Bending Cover. This prevents the cable from being bent at a 90 degree angle
If the cable has to bend, use the bending cover
3 Connect the thinner connector to the One Connect Box

Please note: make sure that both connectors are fully and firmly connected. If either connector is not connected properly there is a risk of electric shock

Connect the thinner end of the One Connect cable to the One Connect Box
4 If there is excess length in your One Connect cable you can loop it for easier storage. When looping the cable you should not make the loop smaller than 4 inches in diameter to prevent damage
Loop any excess cable into 4 inch diameter loops
5 Connect the One Connect power cord to the One Connect Box, then connect the cord to a power socket

Please note: always connect the power cord to the power socket as the last step. If disconnecting, make sure to disconnect the power cord before disconnecting the One Connect cable from the TV or One Connect Box

Connect the One Connect power cable to the One Connect Box and then to a power socket
2017 and The Frame One Connect Boxes
1 Take the One Connect cable and find the end marked TV. Plug this end into the TV
Connect the connector marked TV to the TV
2 If the One Connect cable has to bend to make the connection between the TV and the One Connect Box, please use the provided Bending Cover. This prevents the cable from being bent at a 90 degree angle
If the one connector has to bend to make the connection use the Bending Cover
3 Connect the other end of the One Connect cable marked with a - to the One Connect Box
Connect the connector marked - to the one connect bo
4 If there is excess length in your One Connect cable you can loop it for easier storage. When looping the cable you should not make the loop smaller than 4 inches in diameter to prevent damage
Loop any excess cable into 4 inch diameter loops
5 Plug both the TV and the One Connect Box into power sockets
2016 and earlier One Connect Boxes

Please note: the One Connect cable has two different ends. Please make sure that you are using the right end when making the connection or you risk damaging your device

1 Connect the One Connect cable to the One Connect Box
The one connect end of the connector
2 Connect the One Connect cable to the TV
The TV end connector
3 You can now connect any external device to the One Connect Box

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