How to update a Samsung TV via USB

You can download a software update for your Samsung TV from the Samsung Support website. Follow the below steps to find out how.

1 Press the Home button on your remote control.

Please note: Depending on the type of remote control you have, you may need to press "Menu" or "Settings" instead.

Press the Home button on Samsung OneRemote
2 Use the left and right buttons on your remote to navigate to "Settings".
Select Settings menu on Samsugn QLED TV
3 Select "Support".
Select Support in Settings menu on Samsung QLED TV
4 Select "Contact Samsung" or "About This TV".
Select About This TV in Support menu on Samsung QLED TV
5 Your TV's Model Code and Software Version will be displayed on screen. Make a note of the Model Code and currently installed Software Version.
Samsung QLED TV model number and software version is displayed on-screen

Using a Windows computer, laptop or Mac:

2 Enter your TV's model number in the search box (e.g. UE40F8000).
Samsung support search box
3 When you start typing, the website will prompt you with the UK variant of your TV. Select the correct model number.

Please note: All UK model codes end in XXU.

Search for TV model number on Samsung Support website
1 Scroll down to the "Downloads" section to find the software update file and a Firmware Update user manual.
Software update file and user manual located in Downloads section
2 Compare the available download version with the currently installed version.
Check the software version available to download
3 Click to download the files.
Click to download the software update file for Samsung TV
4 Follow the steps described in the Firmware Update User Manual to update the software on your TV.

Thank you for your feedback!