End of service for the All 4 application on 2011 and 2012 Smart TVs

From the 29th January 2021, the All 4 app will no longer be available on 2011 and 2012 Samsung smart TV models. This is due to recent technical changes which mean that it is no longer possible for Channel 4 to maintain the All 4 app on these devices. However, All 4 will continue to be available on Samsung 2013 model TVs and above.

If you own a 2011 or 2012 Samsung TV and still want to access the All 4 app, you can purchase a third-party streaming device such as an Amazon Firestick Lite, Roku, or Chromecast to regain access to UK catchup and other video on demand services.

How do I know if this is relevant to my TV?

Open Smart Hub on your TV. If the Smart Hub screen on your TV looks like the images below, then you will be unable to access the All 4 app. 

2011 models

2012 models

See the table below for more information about the specific models affected.

2011 models

Product type

Model code

PDP TV

PS51D6900DKXXU

PDP TV

PS51D6910DKXXU

PDP TV

PS51D8000FUXXU

PDP TV

PS59D6900DKXXU

PDP TV

PS59D6910DKXXU

PDP TV

PS64D8000FUXXU

LED TV

UE32D5500RHXXU

LED TV

UE32D5500RKXXU

LED TV

UE32D5520RKXXU

LED TV

UE32D6000TKXXU

LED TV

UE32D6100SKXXU

LED TV

UE32D6120SKXXU

LED TV

UE32D6500VHXXU

LED TV

UE32D6505VKXXU

LED TV

UE32D6510WKXXU

LED TV

UE32D6530WKXXU

LED TV

UE32D6540VKXXU

LED TV

UE32D6570WKXXU

LED TV

UE32D6750WKXXU

LED TV

UE37D5500RKXXU

LED TV

UE37D5520RKXXU

LED TV

UE37D6000TKXXU

LED TV

UE37D6100SKXXU

LED TV

UE37D6120SKXXU

LED TV

UE37D6505VKXXU

LED TV

UE37D6510WKXXU

LED TV

UE37D6530WKXXU

LED TV

UE37D6570WKXXU

LED TV

UE37D6750WKXXU

LED TV

UE40D5500RHXXU

LED TV

UE40D5500RKXXU

LED TV

UE40D5520RKXXU

LED TV

UE40D6000TKXXU

LED TV

UE40D6100SKXXU

LED TV

UE40D6120SKXXU

LED TV

UE40D6500VHXXU

LED TV

UE40D6505VKXXU

LED TV

UE40D6510WKXXU

LED TV

UE40D6530WKXXU

LED TV

UE40D6540VKXXU

LED TV

UE40D6570WKXXU

LED TV

UE40D6750WKXXU

LED TV

UE40D7000LUXXU

LED TV

UE40D8000YUXXU

LED TV

UE46D5500RHXXU

LED TV

UE46D5500RKXXU

LED TV

UE46D5520RKXXU

LED TV

UE46D6000TKXXU

LED TV

UE46D6100SKXXU

LED TV

UE46D6120SKXXU

LED TV

UE46D6500VHXXU

LED TV

UE46D6505VKXXU

LED TV

UE46D6510WKXXU

LED TV

UE46D6530WKXXU

LED TV

UE46D6540VKXXU

LED TV

UE46D6570WKXXU

LED TV

UE46D6750WKXXU

LED TV

UE46D7000LUXXU

LED TV

UE46D8000YUXXU

LED TV

UE55D6000TKXXU

LED TV

UE55D6100SKXXU

LED TV

UE55D6120SKXXU

LED TV

UE55D6505VKXXU

LED TV

UE55D6530WKXXU

LED TV

UE55D6570WKXXU

LED TV

UE55D6750WKXXU

LED TV

UE55D7000LUXXU

LED TV

UE55D8000YUXXU

LED TV

UE60D6505VKXXU

LED TV

UE60D8000YUXXU

2012 Models

Product type

Model code

LED TV

UE65ES8000UXXU

LED TV

UE60ES6300UXXU

LED TV

UE55ES8000UXXU

LED TV

UE55ES7000UXXU

LED TV

UE55ES6900UXXU

LED TV

UE55ES6800UXXU

LED TV

UE55ES6570UXXU

LED TV

UE55ES6560UXXU

LED TV

UE55ES6540UXXU

LED TV

UE55ES6530UXXU

LED TV

UE55ES6340UXXU

LED TV

UE55ES6300UXXU

LED TV

UE50ES6900UXXU

LED TV

UE50ES6710UXXU

LED TV

UE50ES6300UXXU

LED TV

UE50ES5500KXXU

LED TV

UE46ES8000UXXU

LED TV

UE46ES7000UXXU

LED TV

UE46ES6900UXXU

LED TV

UE46ES6800UXXU

LED TV

UE46ES6710UXXU

LED TV

UE46ES6570UXXU

LED TV

UE46ES6560UXXU

LED TV

UE46ES6540UXXU

LED TV

UE46ES6530UXXU

LED TV

UE46ES6340UXXU

LED TV

UE46ES6300UXXU

LED TV

UE46ES5500KXXU

LED TV

UE40ES8000UXXU

LED TV

UE40ES7000UXXU

LED TV

UE40ES6900UXXU

LED TV

UE40ES6800UXXU

LED TV

UE40ES6710UXXU

LED TV

UE40ES6570UXXU

LED TV

UE40ES6560UXXU

LED TV

UE40ES6540UXXU

LED TV

UE40ES6530UXXU

LED TV

UE40ES6340UXXU

LED TV

UE40ES6300UXXU

LED TV

UE40ES5500KXXU

LED TV

UE40EH5300KXXU

LED TV

UE37ES6710UXXU

LED TV

UE37ES6300UXXU

LED TV

UE37ES5500KXXU

LED TV

UE37EH5300KXXU

LED TV

UE32ES6800UXXU

LED TV

UE32ES6710UXXU

LED TV

UE32ES6570UXXU

LED TV

UE32ES6560UXXU

LED TV

UE32ES6540UXXU

LED TV

UE32ES6530UXXU

LED TV

UE32ES6340UXXU

LED TV

UE32ES6300UXXU

LED TV

UE32ES5500KXXU

LED TV

UE32EH5300KXXU

LED TV

UE26EH4510WXXU

LED TV

UE26EH4500WXXU

LED TV

UE22ES5410WXXU

LED TV

UE22ES5400WXXU

LED TV

LT24B750EX/EN

LED TV

LT27B750EX/EN

LED TV

LT23B550EX/EN

LED TV

LT27B550EX/EN

PDP TV

PS64E8000GUXXU

PDP TV

PS60E6500EUXXU

PDP TV

PS51E8000GUXXU

PDP TV

PS51E6500EUXXU

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