Bespoke AI Front-Load Washing Machine Series 5 AI Energy 8KG
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Highlights
Features
Performance
Hygiene
Durability
Do the SmartThings at Home
How to measure
Specifications
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Washing Capacity (kg)
8.0 kg
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Bubble technology
Bubble technology
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Energy Efficiency Class
A
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Net Dimension (WxHxD)
600 x 850 x 550 mm
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Net Weight
65 kg
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Washing Capacity (kg)
8.0 kg
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Body colour
Black
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Door
Carved Door (Black)
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Panel Display
LED
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Energy Efficiency Class
A
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Energy Consumption (100 cycles)
47 kWh
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Water Consumption (cycle)
48 L
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Duration of the Eco 40-60 (H:MM)
3:38
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Spin Efficiency
B
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Noise Emission Class
A
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Noise Level (Spin)
72 dB
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Add Garments
Yes
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Aqua Hose
No
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Bubble Soak
Yes
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Bubble technology
Yes
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Child Lock
Yes
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Delay End
Yes
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Drum Clean
Yes
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Drum type
2nd Diamond
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Easy Iron
Yes
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Intensive
Yes
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Leakage Sensor
No
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Motor
DIT
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Pre Wash
Yes
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Quick Wash
Yes
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Smart Things
Yes
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Spin Speed
1400 rpm
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StayClean Drawer
Yes
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Steam
Yes
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Eco 40-60
Yes
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Quick Wash 15'
Yes
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Bedding
Yes
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Cotton
Yes
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Colours
Yes
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Drum Clean
Yes
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Downloaded
Yes
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Hygiene Steam
Yes
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Intense Cold
Yes
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Less Microfiber
Yes
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Mixed Load
Yes
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Rinse + Spin
Yes
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Synthetics
Yes
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Wool/Delicates
Yes
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Net Dimension (WxHxD)
600 x 850 x 550 mm
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Net Weight
65 kg
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Gross Dimension (WxHxD)
670 x 890 x 660 mm
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Gross Weight
67 kg
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Full Depth Including Protruding Part
635 mm
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WiFi Embedded
Yes
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SmartThings App Support
Yes
Reviews
Bespoke AI Front-Load Washing Machine Series 5 AI Energy 8KG
- Customers consistently praise the machine's remarkable quietness during both wash and spin cycles, with many noting it's quieter than previous models they've owned
- Reviewers highlight excellent cleaning performance across various programs, with clothes coming out fresh and clean, plus strong energy and water efficiency
- Most customers love the sleek, modern design and intuitive user interface, with the SmartThings app integration being a standout favorite feature
- Many appreciate the 9kg drum capacity for reducing wash loads and commend the overall build quality and reliability
- A few note minor limitations like faint display text and lengthy wash cycles, though these concerns are minimal and don't affect overall satisfaction
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
1,437 Reviews
2026-08-08
Lincoln
Samsung
Thank you for taking time to review your Washing Machine! With the Digital Inverter Motor, you can get peace and quiet whilst your machine works hard to give you the best performance! With SmartThings, the possibilities are endless and setting up will be a breeze! To help us protect the environment and reduce paper waste, we removed the User Manual from the box, but this is easily accessible to view on our website on our website under 'Support'. ^LB at Samsung Support
2026-08-08
Bristol
2026-08-02
2026-07-22
2026-07-22
2026-07-12
2026-07-07
Cheshire
Samsung
Congratulations on your new Samsung Series 5 Washing Machine, John! What a great decision you made. ^CL at Samsung Support
2026-07-05
Samsung
We love hearing that we've given you that five-star feeling, Lin. Thanks for sharing your excellent feedback, and keep enjoying! ^EW at Samsung Support
2026-07-05
2026-07-02
Samsung
We love hearing that we've given you that five-star feeling. Thanks for sharing your excellent feedback, and keep enjoying! ^EW at Samsung Support
2026-07-02
2026-06-19
2026-06-15
Samsung
We're over the moon to hear that you love your upgrade to the Series 5 Washing Machine, Shaun! Thank you for sharing your wonderful feedback! ^SK at Samsung Support
2026-06-12
2026-06-05
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying your amazing washing machine! ^PM at Samsung Support
2026-05-30
2026-05-29
2026-05-16
2026-05-16
2026-05-14
2026-05-01
2026-04-30
2026-04-30
2026-04-28
2026-04-28
Samsung
We’re pleased to hear that you’re happy with your Samsung Series 5 Washing Machine, and that it’s delivering great cleaning results while staying quiet. It’s also great to know that the large 9kg drum and simple controls are making it easy to use day to day. Thank you again for taking the time to share your experience, and we hope this brilliant appliance continues to serve you well. ^CL at Samsung Support
2026-04-28
2026-04-28
2026-04-23
2026-04-21
2026-04-20
Kingsbury, Tamworth
Samsung
We’re glad to hear that you’re so happy with your new Samsung Series 5 AI Energy Smart Washing Machine, Nicolae! From its sleek design to its impressive range of smart features and washing programmes, this premium appliance is a great investment to enhance your laundry experience. Keep enjoying! ^CL at Samsung Support
2026-04-18
2026-04-12
2026-04-11
2026-04-09
2026-04-08
2026-04-06
2026-04-05
2026-04-03
2026-04-02
Middlesex
Samsung
Thanks for sharing your positivity about your amazing new washing machine, Pam. We are also grateful for your constructive feedback, and will take it onboard and continue to innovate and improve on our brilliant appliances! ^CB at Samsung Support
2026-04-01
2026-03-29
2026-03-16
2026-03-12
2026-03-12
Welsh borders
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, Steve! Great to hear you are getting on very well with your new washing machine! You will always get the five-star treatment with us! ^JH at Samsung Support
2026-03-09
2026-03-03
CX
We appreciate you taking the time to share this in‑depth review of your experience with the Samsung Series 5 AI Energy WW80CGC04DAB Smart Washing Machine, Emily. It’s great to hear that the appliance has been helpful in keeping everything clean for your busy household with two children and a dog. At the same time, we understand your concern about smaller items and dog hair occasionally getting caught, leading to less‑than‑ideal washing results. In this situation, we strongly recommend checking the door seal to ensure there are no signs of damage and keeping it clean by following the guidance in the link below: https://www.samsung.com/uk/support/home-appliances/check-the-cleaning-functions-and-sections-on-the-washing-machine/ Please also ensure the washing machine is not overloaded, as this is a common cause of items and debris becoming trapped in the door seal. The maximum load guidelines can be found in the user manual on pages 39, 40 and 41: https://downloadcenter.samsung.com/content/UM/202505/20250508104303835/OID68834_IB_WW5000C-MD_EN_250328.pdf If you notice that the issue persists, please don’t hesitate to reach out to our Home Appliances specialists, who will be happy to assist further. You can contact them on 0333 000 0333 (Monday to Friday, 8am–8pm; Saturday and Sunday, 9am–6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-02-24
2026-02-22
2026-02-20
2026-02-19
2026-02-11
2026-02-03
Kent
2026-02-03
West Midlands
CX
We are delighted to see you are loving your spectacular Washing Machine! It is disheartening to hear you faced issues with claiming the extended warranty, we aim to make this process as smooth as possible, therefore, we will pass this feedback to help improve our services in the future. ^LB at Samsung Support
2026-01-28
CX
We're so happy to hear that you're enjoying your Samsung Series 5 Washing Machine, Ann. The cycles are plentiful, the noise is kept to a minimum, and the cleaning performance is superb. We're sorry to hear that you didn't find the instruction manual to be helpful - we appreciate your feedback on this, as it helps us to make improvements. We're glad you have located the larger manual online, though. Thank you for taking the time to share your review! ^EW at Samsung Support
2026-01-27
London
Samsung
Thanks for taking the time to leave a review of your Samsung Series 5 AI Energy 9KG Smart Washing Machine. We're sorry to hear that the washing machine is not draining completely. Here is a guide from our US partners on what to do in this instance: https://www.samsung.com/us/support/troubleshooting/TSG01001013 If this does not work, please get in touch, so we can assist further. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-01-27
CX
It is great to see you are loving your new spectacular Washing Machine, Patrick! From the incredible Digital Inverter Motor, giving you peace and quiet whilst you get the best performance, to the incredible ecobubble™ technology, where it will mix air, water and detergent to create bubbles at cooler temperatures, you'll save money on those bills! Not to forget, with SmartThings, you monitor your machine straight from your phone! Along with the extended 5-year warranty, you'll have peace of mind knowing your machine is in safe hands! ^LB at Samsung Support
2026-01-25
Derbyshire
CX
We're sorry to hear that you experienced an issue with your Samsung Series 5 Washing Machine, Fibenam, and that you were seeing an error code when using the Hygiene Steam and Ecobubble cycles. We understand that you have now returned your washing machine to the retailer, but we'd like to let you know that we are always on hand to assist should you have any issues with your Samsung appliances. We're unsure from here if you opted for a replacement machine, but if so, we have included our contact details and opening times on the following link just in case you need our support going forward: https://www.samsung.com/uk/support/contact/ Thanks for taking the time to share your review, and we hope to have the opportunity to assist you should you need us in the future. ^EW at Samsung Support
2026-01-23
2026-01-20
CX
We're sorry to see that you aren't impressed with your Series 5 Washing Machine, Mike. As per the product name, this is a 9 KG machine. You can see the capacity for each cycle in the User Manual, on pages 39 - 41, along with the maximum capacity on page 63, here: https://downloadcenter.samsung.com/content/UM/202505/20250508132208092/OID71784_IB_WW5000C-MD_EN_250328.pdf Connecting your Washing Machine to SmartThings unlocks a whole host of extra features and cycles, so we would recommend checking the SmartThings app for the cycle you want. The following link runs through getting you connected: https://www.samsung.com/uk/support/home-appliances/how-to-control-the-washing-machine-with-smartthings/ As for the extended warranty, you can register here: https://www.samsung.com/uk/fiveyearwarranty/ Our standard warranty doesn't need to be registered for, and we offer the extended warranty for extra peace of mind for all of our wonderful users. If you need any further support, please don't hesitate to reach out. You can find the contact details and operating hours of our Support Teams here: https://www.samsung.com/uk/support/contact/ You have a great appliance, and we're here to help you thoroughly enjoy it. ^SK at Samsung Support
2026-01-20
CX
Thank you for taking the time to share your review of the Samsung Series 5 Washing Machine, Graywood. We're thrilled to hear that you were happy with the delivery service and the removal of your old machine. And it's absolutely fantastic to know that you're enjoying your new one! The features are plentiful with a cycle for every need, and the quiet operation is perfect for nighttime washing. Keep enjoying! ^EW at Samsung Support
2026-01-19
CX
We're pleased to see how much you are enjoying your upgrade to the Series 5 Washing Machine, Ruth! This super smart appliance plays a delightful tune to signify that perfectly clean laundry is ready. It will certainly be wowing you for years to come! ^SK at Samsung Support
2026-01-19
Northwest
2026-01-17
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2026-01-17
CX
We’re really pleased to hear that you’re already enjoying your new Samsung Series 5 AI Energy Washing Machine. It’s great to know that the installation and setup were quick and straightforward, and that you’re happy with the intuitive panel and easy‑to‑use controls. Thank you for choosing Samsung for your new appliance. ^CL at Samsung Support
2026-01-15
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Samsung Series 5 AI Energy Smart 9kg Washing Machine. ^KF at Samsung Support
2026-01-14
CX
Fantastic to see how much you are enjoying your Series 5 Washing Machine, especially the SmartThings app! It opens up a whole new world of possibility, allowing you to control every aspect of each cycle remotely. Laundry day will be a breeze for years to come! ^SK at Samsung Support
2026-01-14
CX
It's made our day to hear that you're pleased with your Series 5 Smart Washing Machine. The installation is straightforward, allowing you to quickly get on with enjoying all the fantastic features on offer with this model. With a user friendly interface, a wide variety of cycles that cater to every need, and a quiet operation thanks to the innovative Digital Inverter Technology, this powerful and efficient machine integrates seamlessly into your home without disruption. Laundry days have never felt so good! Many thanks for taking the time to share your five star review, and keep enjoying! ^EW at Samsung Support
2026-01-14
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Samsung Series 5 AI Energy 8KG Smart Washing Machine. ^KF at Samsung Support
2026-01-13
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Samsung Series 5 AI Energy 9KG Smart Washing Machine. ^KF at Samsung Support
2026-01-12
CX
Thank you for taking the time to share your thoughts and feedback on the Samsung Series 5 Washing Machine. We're sorry to hear that there isn't a label around the front door seal containing the serial number. Sometimes, for newer models, it can instead be located on a small label just by the drawer. It may also be on your invoice, and on the packaging if you still have this. If you still can't locate the serial number, please reach out to our friendly Support Teams who will be most happy to assist. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful and that you're enjoying your new machine and all of its fantastic features, from the energy efficiency technologies like Ecobubble and AI Energy Mode, the powerful Hygiene Steam cleaning, and smart connectivity via the SmartThings app. ^EW at Samsung Support
2026-01-12
CX
It is great to see you are loving your spectacular Washing Machine! We are delighted to see the installers got your machine up and running swiftly, and could start using it quickly! Thanks to the Digital Inverter Motor, you'll get the ultimate performance in peace and quiet! With Hygiene Steam, it will banish those things you can and can't see, from bacteria, pollen, dust mites and more! You'll always get the best performance and can rest easy knowing your clothes will always come out cleaner than ever! ^LB at Samsung Support
2026-01-11
CX
We are delighted to see you are loving your washing machine! Thanks to the epic ecobubble™ technology, you'll get the best performance whilst reducing the costs of your bills! It will mix air, water and detergent to create bubbles at even cooler temperatures! ^LB at Samsung Support
2026-01-11
CX
Thank you for your awesome five-star review of your Washing Machine! We'll always continue to wow you for many more years to come! ^LB at Samsung Support
2026-01-11
Samsung
It's wonderful to hear that you have continued to trust the reliability and quality of our appliances with a second Samsung washing machine, Davy. The Series 5 is designed to make laundry a more pleasant part of your day, thanks to its revolutionary washing features, advanced AI technology, thorough cleaning programmes and strong, durable build. This brilliant appliance is built to perform and will continue to exceed your expectations for many years to come. ^CL at Samsung Support
2026-01-09
CX
Thank you for this wonderful five‑star review of your new Samsung Series 5 Smart Washing Machine, Jim! We’re glad to hear that you’ve already started managing it smartly by connecting it to your Wi‑Fi, and that you’re also pleased with its quiet operation. You can always trust Samsung to deliver top‑quality appliances that offer great value for your money. ^CL at Samsung Support
2026-01-09
CX
We’re delighted to hear that you’re very happy with your Samsung Series 5 Smart Washing Machine, especially thanks to its quiet performance. Your recommendation means a great deal to us, Anna. ^CL at Samsung Support
2026-01-08
CX
We are delighted to read that you are loving your new spectacular Washing Machine! Thanks to SmartThings, the possibilities are endless! ^LB at Samsung Support
2026-01-08
CX
We're pleased to see how much you are enjoying your stylish Series 5 Washing Machine! The Digital Inverter ensures that this machine runs at whisper quiet levels, with the only sound it makes being the delightful cycle end tune that signifies fresh laundry. With a 9 KG capacity this appliance helps you cut down on laundry loads. It's a total game changer! ^SK at Samsung Support
2026-01-08
CX
Fantastic to see how much you are enjoying the intuitive operation of your Series 5 Washing Machine, and that you were able to secure it at a great price, Sebastion! The Digital Inverter ensures that this appliance runs at whisper quiet levels, making laundry day a joy. ^SK at Samsung Support
2026-01-07
CX
We're delighted to see how much you are loving the flawless performance and epic features on your Series 5 Washing Machine, Chandu! It will be making laundry day a joy for years to come. ^SK at Samsung Support
2026-01-06
Samsung
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-01-04
CX
Thank you for sharing your review of the sleek and stylish Samsung Series 5 Washing Machine, Allycat! We're absolutely delighted to hear that you're enjoying it, from the gorgeous appearance to the in built Wi-Fi capabilities. The ability to check your laundry from your phone adds a layer of convenience that you will never want to go without once you've experienced it! It can also greatly assist with scheduling and energy efficiency. The cycles are plenty, ensuring your every need is covered with optimal performance at all times. Keep enjoying! ^EW at Samsung Support
2026-01-03
CX
Thanks for sharing your five-star review. We're delighted to hear that you're enjoying your Samsung Series 5 AI Energy Washing Machine. It's got such a stylish appearance, looking stunning in any home, and the performance, availability of cycles, and energy efficiency are all truly superb. Keep enjoying! ^EW at Samsung Support
2026-01-03
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Samsung Series 5 AI Energy 9KG Smart Washing Machine. ^KF at Samsung Support
2026-01-03
CX
Many thanks for taking the time to share your review of the Samsung Series 5 Smart Washing Machine. We're so pleased to know that you're enjoying it, from the low noise during operation to the fantastic suite of features on offer. There is a cycle for every need, and doing laundry has never felt so easy! Keep enjoying! ^EW at Samsung Support
2026-01-02
CX
It is great to see you are loving your spectacular Washing Machine, Lee. We know you'll be loving this for years to come! ^LB at Samsung Support
2026-01-01
CX
We're delighted to hear that you're loving your gorgeous Samsung Series 5 Smart Washing Machine. It's so easy to use, with so many innovative features and cycles to cover every need. The 1400 rpm spin speed is huge, and the quiet operation and energy efficiency are superb! Thank you for sharing your five-star review. Laundry days have never felt so good! ^EW at Samsung Support
2025-12-31
Mitcham
2025-12-29
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-12-29
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-12-29
CX
Thank you for your awesome five-star review of your Washing Machine! With the Digital Inverter Motor, you'll get peace and quiet whilst your machine works hard to give you the best performance! Along with ecobubble™ technology, your machine will mix air, water and detergent to create bubbles at even cooler temperatures, helping you maintain the first-class wash whilst saving money on those bills! Not to forget, the catchy tune at the end, this will make you do a little dance everytime it ends! ^LB at Samsung Support
2025-12-26
CX
Congratulations on your washing machine upgrade, Carl! You've chosen a truly fantastic model in the Samsung Series 9KG Smart Washing Machine. With a large capacity and lots of cycles, your every need is covered. Operation is quiet thanks to our Digital Inverter Motor, and the user-friendly interface is a delight to use. The Spin cycle has a maximum speed of 1400 rpm, which is huge and saves you time on drying. On top of all this, the energy efficiency is on point so it saves on your bills, too! Thank you for sharing your five star review. Keep enjoying! ^EW at Samsung Support
2025-12-23
Leeds
2025-12-20
CX
We are disheartened to read that you are having issues with your Washing Machine. This is not how we expect them to perform. The serial number of your washing machine will be located inside when the door is open. You can view where this is on this useful link: https://www.samsung.com/uk/support/mobile-devices/how-to-find-the-model-and-serial-number-of-my-product/ We'd recommend reaching out to our Support Teams who will get your issue resolved regarding the leaking. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-12-20
South East
CX
It is awesome to see you are loving your spectacular Washing Machine! Thanks to SmartThings, the possibilities are endless, from scheduling your wash, to monitoring your energy usage, we have you covered! ^LB at Samsung Support
2025-12-19
CX
It is great to see you are loving your new washing machine, Eileen! Thanks to the ecobubble™ technology, your machine will mix air, water and detergent to create bubbles even at cooler temperatures! Helping you get the best performance whilst reducing those bills! ^LB at Samsung Support
2025-12-18
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-12-17
CX
Thanks for sharing your five-star review, Kieran. We're so pleased to hear that you're enjoying your Samsung Series 5 Washing Machine. It's brilliant to know that you found the installation to be easy, along with general usage. The value for money is superb, for this sleek and stylish machine is absolutely packed solid with useful features to make all your laundry days a total breeze! Keep enjoying! ^EW at Samsung Support
2025-12-17
CX
It's made our day to hear that you're enjoying your Samsung Series 5 Washing Machine, Lorna! The super quiet operation is thanks to our advanced Digital Inverter Motor, which delivers top-tier performance, not noise - even during a spin cycle. It's easy to operate and is packed full of features to bring you energy efficiency, cleaning performance, and smart connectivity. Laundry days have never felt so good! Many thanks for taking the time to share your review - keep enjoying! ^EW at Samsung Support
2025-12-17
CX
We’re delighted to hear that you’re very happy with your smart, efficient, and intuitive Samsung Series 5 Washing Machine! Your recommendation and satisfaction mean a great deal to us! ^CL at Samsung Support
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* Purchase from samsung.com between 27.04.2026 and 09.06.2026. This offer applies to all Home Appliances over £500 or more. Redeemable for a £50 discount on orders over £500, or £100 discount on orders over £1000. One per household. Offer non-transferrable. Vacuums are excluded from this offer. Samsung Students and Enhanced Partnership Programmes excluded. Discount will auto-apply when you checkout using PayPal or PayPal Pay Later as payment option.
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