Galaxy AI
Welcome to the new era of AI-powered health
Built to push boundaries, Galaxy Watch Ultra withstands up to 55 °C heat, 9,000 m altitude, 10 ATM water pressure and runs smoothly through it all with a new, powerful 3 nm processor. Trek further with battery that lasts up to 100 hours in Power saving mode. The new BioActive Sensor tracks you closely and Galaxy AI provides the insights, guiding you to push your limits. Now available in Titanium Blue — a shade that embodies resilience and is ready to journey wherever you choose to go. , , , , , ,
Catch the Highlights
- Our most powerful smartwatch processor
- Titanium + cushion design
- Sapphire Crystal glass
- Quick Button
- BioActive Sensor
- Dual-Frequency GPS
- Dynamic Lug System
New era of
Titanium shades
Galaxy Watch Ultra comes in Titanium Grey, Titanium Silver, Titanium White and now — Titanium Blue. The new colour adds a fresh option to the range, each stunning in its own way. With versatile bands to match, all four colours epitomise the bold spirit of Galaxy Watch Ultra.
High-endurance
battery power
Whether scaling cliffs or trekking for days, push boundaries without worrying about recharging. Instantly switch between modes — Exercise power saving mode for tracking workouts or Power saving mode for long-term use. Stay powered up for whatever thrills come your way. Now upgraded with a large 64 GB storage, record even more GPX data and reach new heights. , , , ,
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Power
Up to 100 hrs
saving mode -
Exercise power saving mode
Up to 48 hrs
A slightly tilted view of Galaxy Watch Ultra. Power saving mode is selected. Triathlon tracking feature is onscreen. The total amount of time spent exercising goes up from 1 hour 49 minutes 23 seconds to 25 seconds. Distance is 51.50 kilometres. Calories burned go up from 2604 calories to 2608 calories.
Your immediate
safety Siren
If you're in trouble, press and hold the Quick Button for 5 seconds to activate a powerful siren for help. A piercing 86-decibel sound can be heard up to 180 metres away, breaking through a forest of trees. When GPS isn't enough for you, the Watch is there with an SOS. It detects falls, offers SOS via the home button, and provides instant access to Medical info. , , ,
-
Up to86 dB
-
Up to180 m
Hold for
5 seconds
Carve your own path
Get off the road and create your own. Bike through uncharted canyons and make your personal routes to return to. Fill your adventure with unexpected twists and turns.
A person riding a bike on a rocky trail is capturing the scene ahead and wearing a Galaxy Watch Ultra on their wrist. Another person is biking in front of them.
Don't let darkness dim your adventure
Stay on track even in the pitch dark. When night falls, the display automatically switches to Night mode, preserving your night vision. Continue your overnight adventure without missing a glimpse of the Milky Way. ,
A Galaxy Watch Ultra is seen in daylight. As night falls and the sky turns dark, the Night Mode watch face glows on the watch screen.
Monitor Energy Score
to crush your goals
Discover your body's potential with Energy Score. Galaxy AI analyses key indicators of your overall condition and gives you a daily score. How's your score today? Ready to challenge yourself? If not, fine-tune your sleep, exercise and more to get your body in shape to step it up.
As the Energy Score goes up on the display and stops at '94', cards with different health metrics for sleep score, steps and heart rate pop up around the watch.
Power up your cycling with Personalised FTP
Maximise your pedal power and go the extra mile. With a power metre paired with your Samsung Galaxy smartphone, Galaxy AI quickly estimates the Functional Threshold Power based on your own heart rate within 10 minutes of a ride. Set your training intensity according to your FTP and hit your peak performance. ,
Look out for signs of sleep apnea
With CE marked sleep apnea risk detection, detect signs of moderate to severe obstructive sleep apnea by looking for oxygen saturation dips overnight with Galaxy Watch Ultra. In the morning review the details on the Samsung Health Monitor app.
- *Requires a Galaxy smartphone running Android 12 or above. Do not use feature if you are pregnant or have previously been diagnosed with sleep apnea. 22 years+ only. Intended to detect signs of moderate to severe obstructive sleep apnea over a two-night period. Feature will not detect central sleep apnea. Does not replace diagnosis or treatment by a healthcare professional.
- *Requires a Galaxy smartphone running Android 12 or above. Do not use feature if you are pregnant or have previously been diagnosed with sleep apnea. 22 years+ only. Intended to detect signs of moderate to severe obstructive sleep apnea over a two-night period. Feature will not detect central sleep apnea. Does not replace diagnosis or treatment by a healthcare professional.
Health check? Just glance at your wrist
Maintain a healthy lifestyle by adding a quick checkup to your workout routine — from blood pressure to Bioelectrical Impedance Analysis.
Maintain a healthy lifestyle by adding a quick checkup to your workout routine — from blood pressure to Bioelectrical Impedance Analysis. If it detects an irregular heart rhythm, take an ECG to examine your heart rhythm in more detail, right on your wrist.
GUI of ECG being measured can be seen with the bpm changing. Above the measurement is a moving graph illustrating the heartbeat and a text of 'High HR' with a warning sign.
- *HR alerts are intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and application should not be treated as medical advice. Users should seek medical advice from a physician.
- *Not intended to provide a notification on every episode of irregular rhythm and not intended for any diagnostic purposes or other heart conditions. Not intended for users under 22 years old. Users should not interpret results, or take clinical action based on the device output without consultation with a qualified healthcare professional. The PPG sensor is not intended to replace traditional methods of diagnosis or treatment.
- *ECG app is not intended for use under 22 years old and is not intended to replace traditional methods of diagnosis or treatment. Users should not interpret or take clinical action based on the device output without consultation of a qualified healthcare professional. Check out https://www.samsung.com/uk/apps/samsung-health-monitor/ for more information and latest update on service countries.
- *Availability of Irregular Heart Rhythm Notification (IHRN) feature may vary by country or region. Due to country restrictions in obtaining approval/registration as a Software as a medical device (SaMD), it only works on watches and smartphones purchased in the countries where service is currently available (however, service may be restricted when users travel to non-service countries). Not intended to provide a notification on every episode of irregular rhythm suggestive of AFib and the absence of a notification is not intended to indicate no disease process is present. It is not intended for users with other known arrhythmias or users under 22 years old. Users should not interpret or take clinical action based on the predictions made without consultation of a qualified healthcare professional.
- *IHRN feature is expected to become available in more coutries/regions in the future, subject to the regulatory process of each country/region. Please refer to https://www.samsung.com/apps/samsung-health-monitor/ for more information and latest update on service countries.
- *Availability of ECG app may vary by country or region. Due to country restrictions in obtaining approval/registration as a Software as a medical device (SaMD), ECG app only works on watches and smartphones purchased in the countries where service is currently available (however, service may be restricted when users travel to non-service countries). Check out https://www.samsung.com/apps/samsung-health-monitor for more information and latest update on service countries. It is not intended for users by people under 22 years old. Users should not interpret or take clinical action based on the device output without consultation of a qualified healthcare professional.
Track your AGEs index for a livelier, healthier life
Mind your diet and be your best self. Advanced Glycation End-products(AGEs) index is an indicator of your metabolic health, affected by your diet and lifestyle. Galaxy Watch Ultra measures your AGEs index during your sleep, letting you check the results right on your wrist. Monitor your dietary intake, improve your lifestyle and maintain peak performance. , ,
Keep track of your heart health while you sleep
Monitor your cardiovascular health effortlessly and continue to explore the great outdoors. While you sleep, Vascular Load keeps track of your cardiovascular strain, delivering results directly to you through the Samsung Health app the next day. Compare the results to your baseline measurement and make thoughtful choices for a stronger, healthier you. , , ,
A pumping heart is in the middle. Scene changes and blood vessel with red blood cells steadily flowing inside to indicate a balanced vascular load. Galaxy Watch Ultra displaying Vascular Load feature is in the middle. Onscreen is Labs icon at the top, text Today, text Steady and a bar graph that indicates normal vascular load, and text Your vascular load is consistent.
Enjoy the seamless experience across Android smartphones
Start your Galaxy Wearable experience on your Android smartphone. Pair your Galaxy Watch, Buds or Ring easily with the Android phone you already have. Just download the Galaxy Wearable and Samsung Health apps on Google Play, and you're good to go. You can even try out different watch faces on the Galaxy Wearable app—mix and match various features to your liking. , , , , , , , , ,
Just ask. Done
Maximise productivity with Galaxy Watch Ultra, even on the go. Google Gemini is your conversational and capable assistant that you can speak to naturally using your voice. Ask for help to create a message to your friend saying that you’re running late, or summarise your last email out loud. You can even tell Gemini to remember important information like where you parked or which locker you used – all from your wrist. , ,
Compare Watch
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Colour
Key Specs
-
Material
Titanium grade4 -
Material
Armor Aluminium -
Material
Titanium grade2
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Processor
3 nm Processor,
5 Core -
Processor
3 nm Processor,
5 Core -
Processor
5 nm Processor,
2 Core
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GPS
L1+L5 Dual-
Frequency GPS -
GPS
L1+L5 Dual-
Frequency GPS -
GPS
L1 GPS
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Connectivity
Bluetooth + LTE -
Connectivity
Bluetooth / Bluetooth
+ LTE -
Connectivity
Bluetooth / Bluetooth
+ LTE
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Memory / Storage
2 GB / 64 GB -
Memory / Storage
2 GB / 32 GB -
Memory / Storage
1.5 GB / 16 GB
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Display Brightness
Up to
3000 nits -
Display Brightness
Up to
3000 nits -
Display Brightness
Up to
1000 nits
-
Durability
10ATM + IP68 / MIL-
STD-810H -
Durability
5ATM + IP68 / MIL-
STD-810H -
Durability
5ATM + IP68 / MIL-
STD-810H
-
Battery
590 mAh
Up to 60 hrs (*AOD On)Up to 100 hrs
(*Power Saving Mode On) -
Battery
325 mAh
Up to 30 hrs (*AOD On) -
Battery
590 mAh
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Safety and Emergency
SOS / Fall detection -
Safety and Emergency
SOS / Fall detection -
Safety and Emergency
SOS / Fall detection
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Health
Energy Score Sleep Apnea Bedtime Guidance High Stress Alert Running Coach Personalised
Heart Rate Zone Personalised Functional
Threshold Power AGEs Index Vascular Load Blood Pressure ECG Irregular Heart
Rhythm Notification Antioxidant Body Composition Cycle Tracking -
Health
Energy Score Sleep Apnea Bedtime Guidance High Stress Alert Running Coach Personalised
Heart Rate Zone Personalised Functional
Threshold Power AGEs Index Vascular Load Blood Pressure ECG Irregular Heart
Rhythm Notification Antioxidant Body Composition Cycle Tracking -
Health
Energy Score Sleep Apnea Bedtime Guidance -not available -not available Personalised
Heart Rate Zone -not available -not available -not available Blood Pressure ECG Irregular Heart
Rhythm Notification -not available Body Composition Cycle Tracking
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Google Gemini
Oavailable -
Google Gemini
Oavailable -
Google Gemini
-not available
- Galaxy Watch Ultra withstands temperatures ranging from -20 °C to 55 °C while being worn on the wrist, based on results from internal lab tests conducted by Samsung. Actual performance may vary depending on the environment where it is used. In very high or low temperatures, charging may be blocked, certain functions may be automatically terminated or unavailable, or the watch may shut down automatically for safety. Additionally, battery performance can be adversely affected at low temperatures.
- When in Power saving mode, some features, such as Wi-Fi connection, Wake-up gesture and others, may become unavailable. There may be restrictions on CPU speed, background network usage and location services.
- In normal battery mode, when Power saving mode or Exercise power saving mode is off, battery life is up to 60 hours with Always On Display enabled and up to 80 hours with Always On Display disabled.
- Battery life is based on results from internal lab tests for typical usage pattern scenarios conducted by Samsung. Actual battery life may vary depending on different usage patterns, device model or the battery manufacturer.
- Galaxy Watch Ultra is water resistant for 10 minutes in water with a depth of 100 metres according to the ISO22810 standard. The test was conducted in 5 % salty water and 4 ppm chlorine water. Galaxy Watch Ultra is water resistant with an IP68 rating based on the lab test conditions for submersion in up to 1.5 metres fresh water for up to 30 minutes. It is not suitable for high-pressure water activities and diving. It may be used for shallow-water activities like swimming in a pool or ocean. Water resistance is not a permanent condition and can diminish over time. Refer to the user manual for further information, including care/use instructions.
- Galaxy Watch Ultra has been tested under MIL-STD-810H standard: High/Low temperature, Altitude, Humidity, Immersion, Salt Fog, Dust, Vibration, Drop, etc. MIL-STD-810H is a standardised form of testing designed by the US Military to accurately assess device limitations. Real world usage may vary by specific environmental conditions used in the testing. Extreme conditions not guaranteed.
- Grade 4 titanium is partially applied to the front and back cover areas of the metal frame, excluding the display and physical buttons. The remaining parts of the frame are a mix of plastic and Grade 2 titanium.
- Compared to previous Galaxy Watch series.
- Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Typical capacity is 590 mAh. Actual battery life may vary depending on network environment, usage patterns and other factors.
- When in Exercise power saving mode, some features, such as network/Bluetooth connection, IoT control and others, may become unavailable.
- Additional Watch bands are sold separately.
- Trail Band is sold separately.
- Provided when GPX format route file is imported for hiking and cycling and route is set as target under Samsung Health settings.
- To use Track Back feature, it must be enabled prior to every hiking or cycling workout session under Samsung Health settings.
- The siren emits up to 86-decibel sound and can be heard up to 180 metres away maximum. The loudness and range of the sound may vary depending on the environment.
- The duration for which the siren can be activated may vary depending on the battery life.
- To notify an emergency contact, a network connection is required. GPS accuracy may be affected by obstructions to the satellite signal, such as buildings.
- Galaxy Watch Ultra is dust resistant with an IP68 rating based on the lab test conditions by a third party: 2 kg of talc powder (max. diameter of 0.05 mm) per cubic metre was blown into a test chamber housing the device (air pressure within device kept below surrounding air) for 2 hours. Dust-resistance may vary by actual usage conditions.
- Race is available for outdoor running and outdoor cycling only. For comparative measurements, it is required to run on the same path as the pre-generated path. User can compare by selecting one of the records up to 14 days ago.
- Comparing records through the Race is only available when starting at the same location as the previous record's start point. It will be converted to the running mode automatically, if the starting points are different.
- Personalisation of Heart Rate Zone enabled when selecting outdoor run activity. It is required to run consistently for more than 10 minutes with speed of 4km/h or faster.
- Night mode is only available on certain watch faces.
- PeakForm Band is sold separately.
- GPS accuracy may vary depending on network environment and other factors.
- Energy Score is available on Android phones (Android 11 or above) and requires Samsung Health app (v6.27 or above). Samsung account log-in required. Service availability may vary by country or region. To check the Energy Score, the health data tracked from Samsung Galaxy Watch or Samsung Galaxy Ring must be synchronised with the Samsung Health App. Needs at least the previous day’s activity data and sleep, and heart rate data during sleep. Not intended for use in detection, diagnosis, treatment of any medical condition. The result is for your personal reference only. Please consult a medical professional for advice.
- To measure personalised FTP(Functional Threshold Power), Samsung Galaxy smartphone must be connected to a power metre. In order to calculate a more accurate FTP, it is necessary to connect the Galaxy Watch to a smartphone. The FTP is calculated automatically when cycling occurs at a mid to high intensity level for more than 4 minutes with the cycling power metre attached to your bicycle. Using machine learning, the more you ride repeatedly, the more accurate and personalised FTP values will be calculated. The cycling power metre is sold separately.
- Requires Samsung Health application version 6.24 or later.
- Galaxy Watch Ultra must be paired with a Samsung Galaxy smartphone with Android 11.
- Sleep tracking features are intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment of any medical condition or sleep disorder. The measurements are for your personal reference only. Please consult a medical professional for advice.
- Sleep Coaching requires sleep data of at least 7 days, including 2 days off.
- For accurate blood pressure readings, a calibration is required every 4 weeks by BP monitor & arm cuff. Requires a Samsung Galaxy smartphone running Android 9.0 or above.
- Availability of Blood pressure app may vary by country or region. Due to country restrictions in obtaining approval/registration as a Software as a medical device (SaMD), Blood pressure app only works on watches and smartphones purchased in the countries where service is currently available (however, service may be restricted when users travel to non-service countries). Check out https://www.samsung.com/apps/samsung-health-monitor for more information and latest update on service countries. It is not intended for use by people under 22 years old.
- Users should measure their blood pressure when at rest, as they would do with a traditional cuff, and refrain from measuring when they are working out, smoking, or drinking. Blood pressure app is not intended for any diagnostic purposes regarding hypertension or other heart conditions or users under 22 years old. Users should not interpret or take clinical action based on the device output without consultation of a qualified healthcare professional. Blood pressure app is not intended to replace traditional methods of diagnosis or treatment.
- Measured blood pressure history can be reviewed within the Samsung Health Monitor app on a paired smartphone.
- Not intended for use in detection, diagnosis or treatment. Intended for general wellness and fitness purposes only.
- Body composition is only supported in Samsung Galaxy Watch4 series and later released Galaxy Watch models. Body composition should not be used if you have an implanted pacemaker or other implanted medical devices, or if you are pregnant. Any health-related information accessed through the device and application should not be treated as medical advice. Measurement results may not be accurate if you are under 20 years old. The measurements are for your personal reference only. Please consult a medical professional for advice.
- Compatible smartphones and available features may vary by country/region, carrier or device.
- Image simulated for illustrative purposes. Actual UX/UI may be different.
- Suggested replies is only available on Galaxy Watch7 and Galaxy Watch Ultra. The watch requires the latest Wear OS version installed and must be paired with Galaxy Z Flip6 running One UI 6.1.1 or above, as of Jul. 2024.
- Service availability may vary by language and app. Accuracy of results is not guaranteed.
- Double Pinch is off by default. To use the feature, it must be enabled on the Watch or the Samsung Galaxy Wearable app.
- Galaxy Watch Ultra must be paired with a Samsung Galaxy smartphone running One UI 6.1.1 or above.
- Trail Band and PeakForm Band are sold separately.
- To control Multisport feature using Quick Button, the feature must be configured in the Quick Button settings.
- FTP measurement requires Samsung Health app (v6.27 or above).
- Advanced Glycation End-products (AGEs) index requires Samsung Account login and Samsung Health app v6.27 or later. Available on devices with Android OS 10 (Q OS) or later. Requires wearing Galaxy Watch to sleep.
- Not intended for use in detection, diagnosis, treatment of any medical condition. AGEs index is for your personal reference only. Please consult a medical professional for advice.
- The Galaxy Watch Ultra uses the optical bio-signal sensor that operates within the limits set by IEC 62471 safety regulations.
- Galaxy Watch7, Galaxy Watch Ultra and Galaxy Ring must be paired with a smartphone with Android 11.0 or above and minimum 1.5 GB Memory.
- Connecting Galaxy Buds as Bluetooth Audio is available regardless of OS but to configure advanced settings on the Galaxy Wearable app, Galaxy Buds must be paired with a smartphone with Android 10.0 or above and minimum 1.5 GB Memory.
- Advanced settings on the Galaxy Wearable app include Noise Control, Adaptive EQ, Pinch Control and software update.
- Some features are only available on selected Samsung Galaxy smartphones.
- Galaxy Wearable app is not supported on iOS.
- Samsung Health Monitor app is only available on Samsung Galaxy smartphones.
- Gesture and Find My Ring features are only available on Samsung Galaxy smartphones.
- Suggested Replies feature on Galaxy Watch7 and Galaxy Watch Ultra is only available on Samsung Galaxy smartphones.
- Availability and supported features may vary by country, region or carrier.
- Android is a trademark of Google LCC.
- Cross app action feature requires internet connection and Google Account. Service availability may vary by country, language, device model. Works on compatible apps. Features may differ depending on subscription and results may vary. Set up may be required for certain functions or apps. Accuracy of results is not guaranteed.
- Gemini mobile app available on select devices, languages, and countries. Requires compatible Wear OS watch to be connected to a compatible device. Check responses for accuracy. Internet connection and set up may be required. Results for illustrative purposes and may vary. Google and Gemini are trademarks of Google LLC.
- Sequences shortened and simulated. Results for illustrative purposes only.
- Vascular Load available on Android phones (Android 10 or above) and requires the Samsung Health app (v6.30.2 or above). Samsung account login required. To measure vascular load, it is required to wear Galaxy Watch (Galaxy Watch Ultra, Watch8 and later released Galaxy Watch series) when sleeping for at least 3 days out of recent 14 days.
- Vascular load monitoring is for fitness and wellness only. If you’ve been diagnosed with cardiovascular disease or are recovering from surgery, be sure to follow your doctor’s treatment plan. This is a Labs feature that you can preview before its official launch. If you don't want to use this experimental feature, you can turn it off in Samsung Health settings.
Specifications
-
NFC
NFC
-
Bluetooth Version
Bluetooth v5.3
-
Size (Main Display)
1.5" (37.3mm)
-
Processor
1.6GHz, 1.5GHz
-
Storage (GB)
64
-
Sensors
Accelerometer, Barometer, Bioelectrical Impedance Analysis Sensor, Electrical Heart Sensor, Gyro Sensor, Geomagnetic Sensor, Infrared Temperature Sensor, Light Sensor, Optical Heart Rate Sensor
-
Body Dimension (HxWxD, mm)
47.4 x 47.1 x 12.1
-
Body Weight (g)
60.5
-
SIM size
Embedded-SIM
-
Infra
3G WCDMA, 4G LTE FDD, 4G LTE TDD
-
3G UMTS
B1(2100), B2(1900), B4(AWS), B5(850), B8(900)
-
4G FDD LTE
B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B14(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B66(AWS-3), B71(600)
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4G TDD LTE
B40(2300)
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Audio Playing Format
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB
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Location Technology
GPS, Glonass, Beidou, Galileo
-
Wi-Fi
802.11a/b/g/n 2.4GHz+5GHz
-
NFC
Yes
-
Bluetooth Version
Bluetooth v5.3
-
Bluetooth Profiles
A2DP, AVRCP, HFP, HSP
-
Wear OS Powered by Samsung
-
Technology (Main Display)
Super AMOLED
-
Size (Main Display)
1.5" (37.3mm)
-
Resolution (Main Display)
480 x 480
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Colour Depth (Main Display)
16M
-
CPU Speed
1.6GHz, 1.5GHz
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CPU Type
Penta-Core
-
Memory (GB)
2
-
Storage (GB)
64
-
Available Storage (GB)
50.0
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Accelerometer, Barometer, Bioelectrical Impedance Analysis Sensor, Electrical Heart Sensor, Gyro Sensor, Geomagnetic Sensor, Infrared Temperature Sensor, Light Sensor, Optical Heart Rate Sensor
-
Body Dimension (HxWxD, mm)
47.4 x 47.1 x 12.1
-
Body Weight (g)
60.5
-
Durability
10 ATM
-
Battery Capacity (mAh, Typical)
590
-
Removable
No
-
Usage Time (Hours, AOD Off)
Up to 80
-
Usage Time (Hours, AOD On)
Up to 60
-
Typical Usage Time (in Power Saving, hours)
Up to 100
-
Outdoor Workout with GPS (in Exercise Power Saving, h)
Up to 48
Reviews
Galaxy Watch Ultra (2025) (LTE, 47 mm)
- Customers praise advanced health tracking with BioActive sensor, GPS precision, and comprehensive sleep analysis integration
- Most commend the bright, crisp display, premium titanium build, and marine silicone band for style and durability
- Reviewers highlight snappy performance, smooth navigation, and Gemini AI for managing tasks directly from watch
- Many report battery lasting close to two days even with active sensor usage and frequent use
- A few note minor scratches on titanium or size concerns, though most still rate overall experience highly
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
241 Reviews
2025-07-05
CX
We are thrilled to read that you think the Galaxy Watch Ultra is a fantastic device, Kev! This brilliant gadget boasts a long-lasting battery and lots of incredible health and fitness tracking features to help you reach new heights every day! ^CL at Samsung Support
2025-09-04
Cheltenham
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support
2025-06-16
London
Samsung
Thank you for your lovely review of your Watch Ultra, Tony! The Watch Ultra is our toughest watch ever, with the impact-ready cushion design, you'll get the ultimate experience! Thanks to the Sapphire Crystal glass and Titanium+ cushion design, you'll rest easy! With Galaxy AI, your health and fitness will be taken to new heights, and tracking your fitness has never been easier, from tracking your sleep, to taking it in the pool, we have you covered! Thanks to the impressive 590 mAh battery, you'll get up to 80 hours of usage time with Always On Display disabled! Here is a great guide to help you get the best out of your battery: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ ^LB at Samsung Support
2025-09-04
Peterborough
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy Watch Ultra (2025). ^KF at Samsung Support
2024-12-16
CX
Thank you for taking the time to review the Galaxy Watch Ultra, Keith. We take pride in creating devices that meet the expectations of our customers, and we regret to see this has not been the case for you on this occasion. The 590mAh battery is designed to last up to 80 hours on a single charge, however, this can be depleted quicker depending on usage, screen brightness and connectivity. For hints and tips to preserve the battery, take a look at the following link: https://spr.ly/6420v9x0E For steps on cleaning and maintaining the Watch, take a look at the following link (P155): https://spr.ly/6421v9x01 ^CH at Samsung Support
2026-01-25
Cardiff
CX
It's made our day to hear that you're loving your Galaxy Watch Ultra 2025 and all the fantastic health and wellness features within. The BioActive sensor and Optical Heart Sensor are truly superb for tracking health metrics, whilst the comprehensive, automatic sleep tracking monitors your sleep and provides personalised coaching to help improve your sleep quality. Connectivity is seamless and provides freedom from your phone, and the battery will last all day. The outward appearance is stylish, and the crystal clear display is vibrant, bright and ready for any adventure due to the premium durability! Thank you so much for sharing your five-star recommendation! ^EW at Samsung Support
2024-11-19
Sheffield
CX
We're over the moon to see you're loving the Galaxy Watch Ultra! With its stunning display and long-lasting battery, there's no wonder you've awarded us five stars! ^CH at Samsung Support
2024-07-30
Hampshire
Samsung UK Reviews Team
It is an absolute pleasure to find out the reasons you love it so much, such as its magnificent design, clear display, powerful battery, incredible performance and a wide range of customisable features! Not only can you enjoy all the above features, but with super accurate health and activity monitoring, you can keep on top of all your goals! Thank you so much for your wonderful, in-depth review of the Galaxy Watch Ultra! ^CR at Samsung Support
2025-05-01
Warrington
CX
We are sorry to read that you are not happy with your Galaxy Watch Ultra following the most recent software update. It is our understanding that the xDrip+ watch face is not working as expected, due to it not showing real-time information related to blood sugar levels. We would like to look into this issue a bit more in detail, and please don't hesitate to send an Error Report to our engineers, who will be able to investigate this and share with you all the relevant information about the performance of your watch and its stats. The steps to send an Error Report from the Galaxy Wearable app can be found on this link: https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/ In the meantime, we remain available to assist you with getting the most out of this smart gadget, which is designed to help you stay on top of your health and fitness goals. For future reference, you can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2026-02-22
England
CX
We're sorry to hear that you're unhappy with the battery life of your Galaxy Watch Ultra 2025. This isn't what we'd expect, as your smartwatch features a 590 mAh capacity battery, which is designed to deliver up to 60 hours of typical usage and supports Fast Charging. We would love to help and ensure that you are experiencing the full benefits of this. Sometimes apps may have a bug that causes them to use excessive battery, so we initially recommend making sure all your apps are up to date for the best performance. Ensure your smartwatch software is up to date by opening the Galaxy Wearable app on your connected device and going to Watch settings > Watch software update > Tap Download and install. Also, please ensure that your connected device is up to date, and if you have a Galaxy phone or tablet, you can check this at Settings > Software update > Tap Download and install. The following link contains more steps to improve your battery life: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ If the issue remains, please reach out to our friendly Support Teams who are on hand to further assist. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful to you, and we appreciate the time you have taken to share your review. ^EW at Samsung Support
2025-01-17
Chester
CX
We are thrilled to read that you love your fantastic Galaxy Watch Ultra, and that you think this is the best Samsung watch, Cyril! As you mentioned, not only does it come in a sleek, fashionable but incredibly durable design, but its performance is also amazing, offering a seamless visual experience with a high refresh rate. Additionally, we are also glad that you are impressed by its long-lasting battery life, and that you found it very easy to set up and connect it to your amazing Samsung phone. This brilliant product is as fashionable as it is functional to help you reach new heights every day! ^CL at Samsung Support
2024-10-20
United Kingdom
CX
Thank you for your review. We are sorry to read that you are unhappy with your new Watch Ultra due to the Samsung Health Notifications. To disable Samsung Health Notification on your watch, Open Settings > Notifications > App Notifications > You will then be prompted to view the information on your phone. Once your phone is unlocked, scroll down to Samsung Health and disable notifications using the slide bar on the right. If you need additional support, please get in touch with our Technical Support Team directly, who will be happy to provide further assistance. You can find our contact methods and operating hours here: https://spr.ly/6429qagVD. ^CR at Samsung Support
2025-09-29
CX
We are sorry to see you are facing issues with the strap on your new Watch Ultra (2025)! Depending on whether you purchased this strap separately or if it came with the watch will depend on the options available for you. Your loyalty means the world to us, and we will make sure we continue to wow you for years to come. In the meantime, we'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-10-12
Ayr
CX
We regret to read that you aren't having a positive experience with your Galaxy Watch Ultra. This watch isn't compatible with previous chargers, or Wireless Power Sharing, due to a change in the sensor design, making the measurements that your device takes more accurate. It is also possible to assess health data points that weren't previously supported because of this change, making our new watch range the most comprehensive trackers yet. To achieve this, a change to the shape of the back glass was required, increasing the difference between the internal wireless charging coil and the surface of the watch, meaning that previous chargers and Wireless Power Share wouldn't provide effective charging. The wireless charger included within the box is the correct model required to charge your new watch (EP-OL300), and is capable of quick charging speeds. Please make sure to use this charger moving forward, and we're certain that you will be able to have a truly enjoyable experience with your impressive watch. ^SK at Samsung Support
2024-09-26
Wigan,uk
CX
Thank you for this review of your Watch Ultra. This is a unique piece of equipment, with the stunning titanium finish, 10 ATM water resistance and spectacular 590 mAh battery, you can enjoy up to 100 hours of usage with Power saving mode on! The Watch Ultra is the toughest Galaxy watch ever, with the Titanium+ cushion design and Sapphire Crystal glass, this provides a sleek look, however, if this endures any sort of physical damage such as scratching against a rough surface, this can cause marks. We value your feedback and this will help us improve our services. If you require any further assistance regarding your watch, please speak to our Technical Support Team who can help with any queries you have. You can find their contact details and opening hours here: https://spr.ly/6425USqF5 ^LB at Samsung Support
2026-06-22
2024-11-03
London
CX
Thanks for your Watch Ultra review! We are overjoyed to see how incredible useful you are finding your new watch, and with such a powerful battery and comfortable, stylish design, it ticks all the boxes! ^CR at Samsung Support
2024-08-29
2025-12-02
Sussex
2025-03-16
Belper East Midlands
CX
We're thrilled to see how much you are enjoying the stunning Galaxy Watch Ultra! The 1.5" Super AMOLED screen helps you easily use all the amazing functions that this watch has to offer, opening up a whole new world from your wrist. The design is incredibly robust, while still being super stylish. This model is the perfect all-rounder! ^SK at Samsung Support
2025-08-14
Flat 12, Victoria Mews Victoria Road, Wellington
Samsung
We love to see that we've given you that five-star feeling. Thanks for sharing your excellent feedback! ^EW at Samsung Support
2025-12-03
Wrexham
2024-09-18
Hampshire, Tadley
2024-11-26
London
CX
We're delighted to see that the Galaxy Watch Ultra has taken the top spot, Nicky! With so many amazing features on your wrist, you're truly unstoppable. ^SK at Samsung Support
2024-10-29
Exeter
CX
Thanks for your review, Andy. We are saddened to see that you are disappointed with your new Galaxy Watch Ultra and feel that the health readings are not accurate. We would like to speak with you directly and get a battery understanding of what readings you are referring to and how they differ from results you're expecting. With more information we are certain we can provide the support you need to get the most accurate results possible. You can find all our contact methods and their operating hours here: https://spr.ly/6427SRZNF ^CR at Samsung Support
2025-08-29
CX
We are disappointed to see you are facing issues with your new Watch Ultra (2025) Thanks to the impact-ready cushion design, we know this will look perfect on your wrist for years to come! If this is damaged upon arrival, we always recommend contacting us straight away so we can further assist you. We are confident that our engineers will get this sorted soon for you. If you need further assistance, our helpful Support Teams will look into this further for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ Your feedback is greatly appreciated, and we will take this on board to help improve our products and services. ^LB at Samsung Support
2024-09-05
Hampshire
CX
We're so pleased to hear that you love the style of your Galaxy Watch Ultra and all its features. With the easy water-drain Marine Band you have fitted, it will be a joy to wear in and out of the water! In regards to your battery life, we have some great tips to help you get the most out of your Watch Ultra: https://spr.ly/6424WIrOo ^EA at Samsung Support
2026-01-06
West Sussex
CX
While it's great to see how much you are enjoying the crystal clear screen and stylish design, we're sorry to read that you have experienced issues with the blood pressure monitoring on your Galaxy Watch Ultra. This certainly isn't the experience that we would expect from such a high quality watch. To ensure that your watch can give you the most accurate blood pressure reading, please clean the sensor on the back of the watch with a clean cloth and ensure that it is set to the correct fit when wearing it. Wearing the watch too tightly or too loose will result in inaccurate readings. Please note that this watch is not a medical device, and readings are for guidance only. If you have further concerns about the blood pressure monitor's accuracy, our Support Teams will be happy to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ We're here to ensure that your device works as it should, so that you can thoroughly enjoy all the amazing features that it has to offer. Though the Watch4 is a great device, we will help you experience the benefits of your upgrade. ^SK at Samsung Support
2024-11-27
North west England
CX
We are thrilled to see you are loving your Watch Ultra! Your fitness and health will be taken to new heights thanks to Galaxy AI! Giving you the best advice to get the best workout! The Watch Ultra is our toughest Galaxy Watch ever! With Sapphire Crystal glass and Titanium+ cushion design, you will have peace of mind whilst out exercising! Keep enjoying! ^LB at Samsung Support
2024-10-07
Preston, Lancs
CX
Thank you for taking the time to share your feedback with us. We are sorry to read that you are unhappy with your new Galaxy Watch Ultra, due to app compatibility. We understand you frustration that the app you need is not currently available, however, we encourage you to keep your watch up to date, as new apps and service are regularly made available. ^CR at Samsung Support
2024-11-11
Essex
CX
Thank you so much, Tom! We are thrilled to see how much you are enjoying your new Galaxy Watch Ultra! With its vivid, crystal clear display and customisable faces you can view all your important data with ease! Thanks to LTE connectivity, you can activate the eSIM and use your watch as a smartphone, perfect for if you want to head to the gym or out and about without your phone! This feature is complimented by the powerful, long-lasting battery, which will ensure you stay in connected to the world! We appreciate your feedback regarding the Action Button, and will be sure to take this into consideration for future updates and development. Enjoy! ^CR at Samsung Support
2025-01-04
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch Ultra, Nam. While we are pleased to read that you are happy with the great design, excellent screen size and straightforward one-click strap, it is also our understanding that the battery life is not meeting your expectations when compared to your previous device. As you continue using your watch, it will progressively learn your usage patterns to adapt to them and stabilise. After a few weeks of use, you will notice a dramatic improvement as your watch maximises its battery efficiency while synchronising with your routine. We also recommend disabling the option 'Always on Display', if not required, which will also help lengthen the battery life of your watch. You can do this by heading to: Settings > Display > Disable the option 'Always On Display'. Please also follow this link, where you will find useful steps that will help you improve the battery life even further: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch We would also like to look into the issues you mentioned, about the watch not synchronising correctly and not tracking your sleep consistently. Please get in touch with our Support Teams, who will be ready to help. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-12-26
CX
We are sad to see you received your Watch Ultra like this. If you received this damaged and was purchased through us directly, our Support Teams will be on hand to look into your options, however, if this was purchased through a third-party retailer, you would need to contact them for further guidance. If you need any assistance, you can contact our helpful Support Teams, and they will guide you further on this. You can find their contact details and opening hours here: https://spr.ly/6427aHq49 ^LB at Samsung Support
2024-07-11
London
2025-06-27
Warrington, UK
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch Ultra, Steve. We are glad to read that you think the battery life of this device is good, and that the watch is great in most aspects. However, we also appreciate that you wished for this device and the straps available for it to be cheaper, as well as for the relevant alerts when using the health features to be less consistent. Please rest assured that the price of our watches and their accessories is determined after careful consideration and marketing influence by our operational team at the international level. The final price considers every aspect of the watch, such as the high quality of materials and components it is made of, its features and specifications, as well as the after-sale service and support, its warranty and repair service. We will also make sure to pass this feedback along, so we can use it to make the interaction with our devices, as well as the use of their features, even more seamless and straightforward for our customers. In the meantime, we would also like to share with you this link, where you can find plenty of useful information about the differences between the Galaxy Watch7 and the Galaxy Watch Ultra, which we are confident will help you make the most of your device: https://www.samsung.com/uk/mobile-phone-buying-guide/samsung-galaxy-watch-7-vs-galaxy-watch-ultra/ ^CL at Samsung Support
2025-01-14
CX
It's great to see that you chose to explore all the possibilities that our smartwatch range can offer, Joey. Your Galaxy Watch Ultra has been designed to be intelligent and stylish, to meet a range of needs. There are a range of ways that it can help you track your health and wellness, and if you would like some advice on how to get the best from these features then our Customer Support team would be happy to help however they can. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact. If you're not getting everything that you were hoping for from the battery then we do have some great tips for how to get the best from every charge, which you can find by following this link: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch ^DB at Samsung Support
2025-06-05
Chingford
2025-06-02
CX
We're sorry to see that you are facing issues with your Watch Ultra since the latest update. We are currently working on an app update to Samsung Health to resolve issues with the Workout screen, which could explain what you are experiencing. In the meantime, we have a temporary workaround which will help resolve this for you. Please turn off Always on Display in Settings > Display > Always on display. If this issue persists, we would recommend sending an Error Report over to our Software Team so that they can look into this further. To do this, please recreate the issue before heading to the Samsung Members app > Support > Send feedback > Fill in the required fields > Send. For further support, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to help ensure that you can enjoy the brilliant watch you have. ^SK at Samsung Support
2025-01-14
CX
We are thrilled to see you are loving your Galaxy Watch Ultra! Thanks to the incredible 590 mAh battery, you will get up to 80 hours of usage time with Always on Display disabled! Your watch is more than a watch, and with Galaxy AI, the possibilities are endless! With the stunning 1.5" Super AMOLED display, you can express yourself better than ever before, and with the exceptional strap, we can see you will be showcasing this off for years to come! ^LB at Samsung Support
2025-01-17
London
CX
We are pleased to read that you have chosen the wonderful Galaxy Watch Ultra as the perfect upgrade from your previous and still amazing Galaxy Watch6 Classic! It is great that you are happy with its long-lasting and intelligent battery, as well as with its accurate health and fitness tracking features. We also appreciate that you wished for more functions to be available on it now, and that you find the band a little tight at times. Please follow this link, where you can find a useful guide about how to wear your watch and the band correctly for the best experience and comfort: https://www.samsung.com/uk/support/mobile-devices/how-to-correctly-wear-and-maintain-your-galaxy-watch-fit/ We also recommend making sure to keep your watch on automatic updates, to receive the latest ones and their included features as soon as they are available: Galaxy Wearable app > Home > Watch software update > Download and install. ^CL at Samsung Support
2025-01-23
Hertfordshire
CX
Thank you for taking the time to share your feedback with us, Loz! Although we are sorry the bezel has been scratched, we are over the moon to see that the large design, powerful performance and display features have left you feeling so positive! Enjoy! ^CR at Samsung Support
2026-03-24
2025-09-01
Bury
CX
Congratulations on your new Galaxy Watch Ultra. What a great decision you made! ^EW at Samsung Support
2025-01-03
Fife
CX
We're over the moon to see you're loving the Galaxy Watch Ultra! With its long-lasting battery, beautiful display, wealth of apps and sleek design, it is indeed an amazing device! Many thanks for the five stars! ^CH at Samsung Support
2026-05-29
Kent
Samsung
Thank you for taking the time to share your feedback regarding your Galaxy Watch Ultra. The Watch Ultra features a 590mAh battery, which can last up to 2 - 3 days on a single charge. This life expectancy is dependent on how your Watch Ultra is used, such as having the Always on Display turned on. We've put together this helpful guide for you to understand how best to manage the life of your battery (please note, this page is from our Singapore division, but it is in English): https://www.samsung.com/sg/support/mobile-devices/tips-for-increasing-the-battery-runtime-of-your-samsung-smartwatch/ If you require further assistance, we recommend getting in contact with our Support Team. All their contact details and opening hours can be found here: https://www.samsung.com/uk/support/contact/ ^JM at Samsung Support
2024-08-27
Manchester
2026-01-01
Ramsgate
CX
We’re thrilled to hear that the Galaxy Watch Ultra (2025) has met, and even exceeded, your expectations compared to your previous model, Kevin! To help you get the most out of this incredible piece of tech, we’d love to share a link packed with useful information about its advantages, features, and functions: https://www.samsung.com/uk/watches/galaxy-watch/galaxy-watch-ultra-2025-47mm-titanium-grey-lte-sm-l705fza2eua/ Enjoy exploring everything your new Galaxy Watch Ultra has to offer! ^CL at Samsung Support
2025-09-07
Gateshead
2025-07-02
Cheshire
CX
We are over the moon to see you are loving your epic Galaxy Watch Ultra! Thanks to the striking Titanium+ cushion design and Sapphire Crystal glass, you will be blown away by the sleekness of this watch! Along with the massive 590 mAh battery, you will get up to 80 hours of usage time with Always On Display, giving you more time to enjoy each incredible aspect of your watch, taking your fitness to a whole new level! ^LB at Samsung Support
2024-09-01
Southampton
2024-11-24
CX
We are sad to see you are not enjoying your Watch Ultra! Your watch has an incredible 590 mAh battery giving you up to 80 hours of usage time with Always On display disabled. We know you can get lots of enjoyment out of this watch, which is why we have a guide to help get the best out of the battery, this can be found here: https://spr.ly/6429tuHLL We would recommend speaking to our Technical Support Team who can address these issues, and will get them resolved as quickly as possible, and you will be enjoying this spectacular watch to its full capabilities soon! You can find their contact details and opening hours here: https://spr.ly/6420tuHL0 ^LB at Samsung Support
2026-03-08
East Midlands
CX
We're so pleased to hear that you love your Galaxy Watch Ultra. Thank you for sharing your five-star feedback! ^EW at Samsung Support
2025-01-18
london
CX
We are thrilled to see that you are happy with the long-lasting and intelligent battery of your amazing Galaxy Watch Ultra, as well as with its sturdy and elegant design! This brilliant piece of gadget and its advanced technology will help you reach new heights every day! ^CL at Samsung Support
2025-01-15
Midsomer Norton, Radstock
CX
We are thrilled to see your husband is loving his new Galaxy Watch Ultra, Leti! ^LB at Samsung Support
2024-12-25
Blackpool
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch Ultra, Monu. We are sorry to read that you are not satisfied with its battery life, and we would like to reassure you that we are ready to help. The Galaxy Watch Ultra features an intelligent battery that will gradually optimise its performance as it continuously adapts to your usage patterns and routine. In the meantime, you can disable the option 'Always on Display', if not needed, which will help you lengthen the battery life immediately: Settings > Display > Disable the option 'Always On Display'. You can also follow the steps on this link, which we are confident will be very useful for improving the battery life of your watch even further: https://spr.ly/6427aK6j9 If you need more help with making the most out of your watch, please also don't hesitate to contact our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6428aK6ji ^CL at Samsung Support
2025-03-17
Watford
2026-04-26
2025-03-07
Colchester
2025-08-23
Wolverhampton
CX
We’re thrilled to read your thoughts and feedback, Karol! Thanks for sharing with us and giving us top marks! ^CL at Samsung Support
2024-07-11
2025-04-28
Middlesbrough
CX
We are glad to read that you are very happy with your amazing Galaxy Watch Ultra and is brilliant features, Azron! This fantastic gadget will help you keep on top of your daily routine! ^CL at Samsung Support
2024-09-28
Birmingham
CX
Thank you for taking the time to share with us this review about your Galaxy Watch Ultra, Akshay. We are pleased to read that you think this device performs exceptionally, and that you are also satisfied with its battery life and Night Mode display feature. It is also our understanding that you do not always find it very easy to wear, as you think it is bulky, with the bottom part not being very comfortable. Please follow this link, where you can find a useful guide about how to wear your Galaxy Watch Ultra correctly, for the easiest and most comfortable experience, even when using it for a long time: https://spr.ly/6420UsFSO If you need more help with wearing your watch, as well as with how to make the most of its features, including its torch, please don't hesitate to speak to our Support Tams. You can find our full contact details and opening times here: https://spr.ly/6422UsFSu ^CL at Samsung Support
2024-11-26
CX
Thank you so much! We are over the moon to see how pleased you are with the incredible Galaxy Watch Ultra! Its powerful performance is matched by a plethora of intelligent features and useful apps! With accurate health and activity tracking, seamless connectivity allowing you to make calls, texts, utilise apps that require an internet connection and even use GPS to track your exercise and location! There is so much to enjoy! To ensure you get the most from a single charge, we recommend using this very handy battery guide: https://spr.ly/6427tnStd. However, if you would like to discuss the battery performance in more detail, please don't hesitate to contact our Technical Support Team directly. Contact methods and their operating hours can be found here: https://spr.ly/6428tnSte. ^CR at Samsung Support
2025-06-17
UK
CX
Thank you for your feedback, and while it's good to see that you're enjoying some features of your Watch Ultra, we do regret seeing that you're not getting the best performance levels from all of it. We do design all of our products to be resilient, but unfortunately we would be unable to accommodate for all potential circumstances. If you are not getting the lengthy battery life that the Watch was designed to deliver, then we do have some handy tips for getting the most out of every charge, which you can find by following this link: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch. If you still need assistance after this, then our Customer Support team would also be happy to look into this with you, and go through all available solutions. You can find derails for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact. We are also happy to take on board your comment regarding the BP monitor, so that we can keep on providing our customers with everything that they'd want. ^DB at Samsung Support
2025-03-15
Hampshire
2025-07-04
Békés, Hungary
Samsung
Thank you for taking the time to share such a detailed and thoughtful review of your Galaxy Watch Ultra 2025. We really appreciate you highlighting both what you love and where the watch hasn’t fully met your expectations. We’re pleased to hear you’re enjoying the comfort, design and durability of the watch, including the fit, the orange strap, and the accuracy of the health features and tracking data. It’s also great to know you had a positive experience with our service team during the replacement process, and that the support you received was quick, patient and helpful. We do understand your disappointment with the battery performance during longer endurance activities, particularly for ultra trail running, SUP sessions and extended GPS use. For events such as 100 km trail races or Spartan ultras, dependable battery life is clearly essential, and we appreciate you sharing how this has affected your experience. The Galaxy Watch Ultra features an intelligent battery that adapts to your usage patterns over time, reaching its best performance after a few weeks of regular use. As your watch is now running at its full potential, you may also find the following guide helpful for improving battery performance further: https://www.samsung.com/us/support/troubleshoot/TSG10007314/ Your feedback around sports tracking is extremely valuable and will be shared with the relevant teams to help inform future software updates and product development. In the meantime, you may find the following support articles useful if fitness tracking or GPS performance is not working as expected: https://www.samsung.com/levant/support/mobile-devices/gps-not-working-properly-on-samsung-galaxy-watch/ - https://www.samsung.com/nz/support/mobile-devices/galaxygear-not-track-gps-routine/ If you’d like, our Support Teams would also be happy to review your current settings and usage to help ensure everything is optimised for endurance activities and to offer any further guidance. For future reference, our full contact details and operating hours can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2024-08-03
London
CX
We are sorry to read that you are not happy with your Galaxy Watch Ultra because its battery life and performance is not meeting your expectations, Ad. Please rest assured that it is of the utmost importance to us to ensure you are getting the best experience out of this incredibly powerful and smart product, including with its long-lasting and intelligent battery. We recommend contacting our Support Teams, who will offer you full assistance with making the most of your watch, to enjoy the premium experience it can deliver. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6420Ycuq4 ^CL at Samsung support
2025-01-17
North Devon
2024-07-10
KC London
2026-01-15
Reading
Samsung
We’re sorry to hear that you’re disappointed with the battery life on your Galaxy Watch Ultra (2025), Neylan. As you continue using the watch, it will gradually learn your usage patterns and adapt to them, which helps optimise power consumption. After a few weeks, you should notice a significant improvement as the device maximises battery efficiency in line with your routine. To help extend battery life further, we recommend disabling Always On Display if it’s not essential. You can do this by going to: Settings > Display > Always On Display > Off. For additional tips, please visit this guide from our colleagues overseas: https://www.samsung.com/us/support/troubleshooting/TSG01003232/ If you need more assistance, please don’t hesitate to contact our team. You can find full contact details and operating times on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-08-13
Bedfordshire
CX
While it's good to see that you're enjoying your Galaxy Watch Ultra, we do regret seeing that you're not getting everything that you were hoping for from it. While the eSIM option is still available with the watch, we're happy to take on board your feedback for the option to widen its compatibility. ^DB at Samsung Support
2025-04-03
CX
We are pleased to see that you think the Galaxy Watch Ultra is a good device overall, especially thanks to its excellent functionality and features, Neil. However, we also appreciate that you are not happy with the quality of the paint on its front, as you noticed it can be scratched easily. We would like to share with you this link, from our colleagues abroad, where you can view a useful guide about how to wear and clean your watch properly to ensure it is always performing and looking perfectly: https://www.samsung.com/us/support/answer/ANS00084602/ Still, from our end, we will certainly make sure to pass this feedback along, and please rest assured that this model follows the same high standards of quality and durability as all our wearable products. ^CL at Samsung Support
2024-11-05
CX
Thanks for your Watch Ultra review, Dan! We are over the moon to see how impressed you are with the comfortable, stylish design of your new watch! Thanks to the comfort you can wear your watch 24 hours a day without any issues whatsoever! With the Galaxy Ecosystem you can enjoy seamless connectivity to your other Galaxy devices and receive all your important calls, messages and notifications! ^CR at Samsung Support
2024-09-15
Teesside
CX
It is a pleasure to see how much you are enjoying the wide range of incredible features on your new Galaxy Watch Ultra, Chris! Plus, with a powerful, long-lasting battery, you can enjoy those features for days without the need to charge! ^CR at Samsung Support
2025-08-25
Manchester
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your new Watch Ultra (2025)! ^LB at Samsung Support
2024-07-22
Samsung UK Reviews Team
We are absolutely delighted to see how impressed you are with the robust, stylish design, stunning display, incredible performance and functionality of your brand-new Galaxy Watch Ultra! Thank you so much for your wonderful review, Rahul! ^CR at Samsung Support
2024-12-30
CX
We are over the moon to see you are loving your stunning Watch Ultra, Daz! Your watch is more than a watch, and with thanks to the incredible Galaxy AI, the possibilities are endless! Not only that, but this is our toughest Galaxy Watch ever! Thanks to the Titanium+ cushion design and Sapphire Crystal glass, you will rest easy! ^LB at Samsung Support
2025-08-15
Lahore
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Watch Ultra (2025)! ^LB at Samsung Support
2024-10-05
CX
We are thrilled to read that you are fully happy and satisfied with your wonderful Galaxy Watch Ultra, Mukhtar! This brilliant gadget will help you reach new heights every day thanks to its impressive features and technology! ^CL at Samsung Support
2025-04-21
West midlands
CX
Thank you for taking time to review your Watch Ultra! Your watch is more than a watch, from tracking your health and fitness to keeping in touch with loved ones, the possibilities are endless! Galaxy AI will take your watch experience to a whole new level, and we cannot wait for you to explore this further! With the huge 590 mAh battery, you can get up to 80 hours of usage time with Always on Display, as always, it all depends on your usage, however, here is a great guide to show how to get the most out of your battery: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ ^LB at Samsung Support
2025-08-09
Rochdale
2026-07-06
2025-04-29
Brackley, UK
CX
We're thrilled to see how much you are loving your Galaxy Watch Ultra, Tim! The flawless and intuitive software makes using this watch a dream, and enables you to open a whole new world from your wrist. We'd like some further information regarding your watch face query, to be able to provide you with the most relevant advice. Please reach out to our Support Teams, whose contact details and operating hours can be found here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2025-10-17
Aberdare
2026-05-28
Samsung
The Galaxy Watch Ultra is our premium, rugged smartwatch designed primarily for athletes and the outdoors. Featuring a titanium chassis, an ultra-bright display, and a 47mm squircle design, we're confident it'll last for years, Vinnie! The Galaxy Watch Ultra is designed to work seamlessly with our Galaxy phones as part of our Ecosystem. The Watch Ultra is powered by the Exynos W1000 processor and 2 GB of RAM, navigating the watch is incredibly fluid, it effortlessly blends together various health metrics and offers incredible insights. Thank you kindly for sharing your stellar, 5-star review! ^JM at Samsung Support
2025-12-19
2025-01-09
London
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch Ultra, Wojtus. We are sorry to read that this specific model hasn't met your expectations overall as you wished for the rotating bezel to be present and for the battery to last longer. It is also our understanding that you are not happy with the strap included with the watch itself, as you wished it to be in a different colour and easier to clean. Please don't hesitate to get in touch with our Support Teams, who will be ready to assist you with getting the most out of your watch, including with its intelligent and long-lasting battery, digital bezel and how to clean the strap and the device itself for the best experience in the long-term. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-11-29
CX
We are disheartened to read that you don't think the Galaxy Watch Ultra is a reliable product because the battery life doesn't last as long as you expected, Kittoff. Please rest assured that, as you continue using your watch, it will progressively learn your usage patterns to adapt to them and stabilise. After a few weeks of use, you will notice a dramatic improvement as your watch maximises its battery efficiency while synchronising with your routine. We also recommend disabling the option 'Always on Display', if not required, which will also help extend the battery life of your watch. You can do this by heading to: Settings > Display > Disable the option 'Always On Display'. Please also follow this link, where you will find useful steps that will help you improve the battery life even further: https://spr.ly/6422ttEws If you need more help with making the most of your device, please also don't hesitate to contact our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6424ttEwQ ^CL at Samsung Support
2025-05-25
2026-01-25
CX
We can confirm that the Blood Pressure and ECG features are available on the Watch Ultra (2025) in the UK. There are certain requirements for this such as a Samsung Galaxy phone is required and is not intended for those under 22 years of age or diagnosing a medical condition. We'd recommend reaching out to our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/ ^LB at Samsung Support
2025-04-20
England, UK
2024-11-19
Merseyside
CX
We are pleased to read that you are very happy with your amazing Galaxy Watch Ultra, especially when compared to your previous but still amazing Galaxy Watch 6 Classic. It is great that you are impressed by the enhanced accuracy of its health, location and fitness tracking features: including GPS, and HRM (Heart Rate Monitor). We also appreciate that you wished to see the IHRN (Irregular Heart Rhythm Notification) available on this model in the UK, which is something we will be looking at introducing in the feature, as it is now limited to selected countries. Still, from our end, we will certainly make sure to take your feedback on board, so we can use it to update our watches with more features for an even smarter and more valuable experience for our customers. ^CL at Samsung Support
2025-04-13
London
CX
Great to see that you're enjoying your Galaxy Watch Ultra! Thank you for your feedback regarding the strength of the magnet on the charger. This was designed to secure the watch in place whilst still remaining convenient to remove, and taking into account any factors where strong magnets can impact performance. We will certainly take your feedback onboard, keeping it in mind for future innovations. ^SK at Samsung Support
2024-09-06
CX
Your Watch Ultra boosts all the features of your Watch Active 2 to incredible new levels, and not just the battery, and adds some amazing new features to discover and explore. The new AI system boosts the performance levels of every part of the Watch, and constantly monitors the battery to ensure that it lasts for as long as you need it to. The user-interface has also been reworked so that it's more responsive and more intuitive. ^DB at Samsung Support
2025-01-21
United Kingdom
2025-08-11
Grimsby
2026-07-02
Wigan
Samsung
We're sorry to hear of your disappointment with the Galaxy Watch Ultra, Gav. If you're experiencing issues with your Watch Ultra synching properly with your phone, it may be best to go through some troubleshooting steps. For help with this, we have our Support Teams available, who can listen to your situation and guide you through the services we have available. Please give them a call on 0333 000 0333 (open 8am–8pm weekdays and 9am–6pm weekends). You can also find alternative contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^JM at Samsung Support
2025-07-17
Gr. Manchester
2025-05-23
Woodbridge
2025-10-01
Burry port,wales
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