Galaxy AI
Welcome to the new era of AI-powered health
Built to push boundaries, Galaxy Watch Ultra withstands up to 55 °C heat, 9,000 m altitude, 10 ATM water pressure and runs smoothly through it all with a new, powerful 3 nm processor. Trek further with battery that lasts up to 100 hours in Power saving mode. The new BioActive Sensor tracks you closely and Galaxy AI provides the insights, guiding you to push your limits. Now available in Titanium Blue — a shade that embodies resilience and is ready to journey wherever you choose to go. , , , , , ,
Catch the Highlights
- Our most powerful smartwatch processor
- Titanium + cushion design
- Sapphire Crystal glass
- Quick Button
- BioActive Sensor
- Dual-Frequency GPS
- Dynamic Lug System
New era of
Titanium shades
Galaxy Watch Ultra comes in Titanium Grey, Titanium Silver, Titanium White and now — Titanium Blue. The new colour adds a fresh option to the range, each stunning in its own way. With versatile bands to match, all four colours epitomise the bold spirit of Galaxy Watch Ultra.
High-endurance
battery power
Whether scaling cliffs or trekking for days, push boundaries without worrying about recharging. Instantly switch between modes — Exercise power saving mode for tracking workouts or Power saving mode for long-term use. Stay powered up for whatever thrills come your way. Now upgraded with a large 64 GB storage, record even more GPX data and reach new heights. , , , ,
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Power
Up to 100 hrs
saving mode -
Exercise power saving mode
Up to 48 hrs
A slightly tilted view of Galaxy Watch Ultra. Power saving mode is selected. Triathlon tracking feature is onscreen. The total amount of time spent exercising goes up from 1 hour 49 minutes 23 seconds to 25 seconds. Distance is 51.50 kilometres. Calories burned go up from 2604 calories to 2608 calories.
Your immediate
safety Siren
If you're in trouble, press and hold the Quick Button for 5 seconds to activate a powerful siren for help. A piercing 86-decibel sound can be heard up to 180 metres away, breaking through a forest of trees. When GPS isn't enough for you, the Watch is there with an SOS. It detects falls, offers SOS via the home button, and provides instant access to Medical info. , , ,
-
Up to86 dB
-
Up to180 m
Hold for
5 seconds
Carve your own path
Get off the road and create your own. Bike through uncharted canyons and make your personal routes to return to. Fill your adventure with unexpected twists and turns.
A person riding a bike on a rocky trail is capturing the scene ahead and wearing a Galaxy Watch Ultra on their wrist. Another person is biking in front of them.
Don't let darkness dim your adventure
Stay on track even in the pitch dark. When night falls, the display automatically switches to Night mode, preserving your night vision. Continue your overnight adventure without missing a glimpse of the Milky Way. ,
A Galaxy Watch Ultra is seen in daylight. As night falls and the sky turns dark, the Night Mode watch face glows on the watch screen.
Monitor Energy Score
to crush your goals
Discover your body's potential with Energy Score. Galaxy AI analyses key indicators of your overall condition and gives you a daily score. How's your score today? Ready to challenge yourself? If not, fine-tune your sleep, exercise and more to get your body in shape to step it up.
As the Energy Score goes up on the display and stops at '94', cards with different health metrics for sleep score, steps and heart rate pop up around the watch.
Power up your cycling with Personalised FTP
Maximise your pedal power and go the extra mile. With a power metre paired with your Samsung Galaxy smartphone, Galaxy AI quickly estimates the Functional Threshold Power based on your own heart rate within 10 minutes of a ride. Set your training intensity according to your FTP and hit your peak performance. ,
Look out for signs of sleep apnea
With CE marked sleep apnea risk detection, detect signs of moderate to severe obstructive sleep apnea by looking for oxygen saturation dips overnight with Galaxy Watch Ultra. In the morning review the details on the Samsung Health Monitor app.
- *Requires a Galaxy smartphone running Android 12 or above. Do not use feature if you are pregnant or have previously been diagnosed with sleep apnea. 22 years+ only. Intended to detect signs of moderate to severe obstructive sleep apnea over a two-night period. Feature will not detect central sleep apnea. Does not replace diagnosis or treatment by a healthcare professional.
- *Requires a Galaxy smartphone running Android 12 or above. Do not use feature if you are pregnant or have previously been diagnosed with sleep apnea. 22 years+ only. Intended to detect signs of moderate to severe obstructive sleep apnea over a two-night period. Feature will not detect central sleep apnea. Does not replace diagnosis or treatment by a healthcare professional.
Health check? Just glance at your wrist
Maintain a healthy lifestyle by adding a quick checkup to your workout routine — from blood pressure to Bioelectrical Impedance Analysis.
Maintain a healthy lifestyle by adding a quick checkup to your workout routine — from blood pressure to Bioelectrical Impedance Analysis. If it detects an irregular heart rhythm, take an ECG to examine your heart rhythm in more detail, right on your wrist.
GUI of ECG being measured can be seen with the bpm changing. Above the measurement is a moving graph illustrating the heartbeat and a text of 'High HR' with a warning sign.
- *HR alerts are intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and application should not be treated as medical advice. Users should seek medical advice from a physician.
- *Not intended to provide a notification on every episode of irregular rhythm and not intended for any diagnostic purposes or other heart conditions. Not intended for users under 22 years old. Users should not interpret results, or take clinical action based on the device output without consultation with a qualified healthcare professional. The PPG sensor is not intended to replace traditional methods of diagnosis or treatment.
- *ECG app is not intended for use under 22 years old and is not intended to replace traditional methods of diagnosis or treatment. Users should not interpret or take clinical action based on the device output without consultation of a qualified healthcare professional. Check out https://www.samsung.com/uk/apps/samsung-health-monitor/ for more information and latest update on service countries.
- *Availability of Irregular Heart Rhythm Notification (IHRN) feature may vary by country or region. Due to country restrictions in obtaining approval/registration as a Software as a medical device (SaMD), it only works on watches and smartphones purchased in the countries where service is currently available (however, service may be restricted when users travel to non-service countries). Not intended to provide a notification on every episode of irregular rhythm suggestive of AFib and the absence of a notification is not intended to indicate no disease process is present. It is not intended for users with other known arrhythmias or users under 22 years old. Users should not interpret or take clinical action based on the predictions made without consultation of a qualified healthcare professional.
- *IHRN feature is expected to become available in more coutries/regions in the future, subject to the regulatory process of each country/region. Please refer to https://www.samsung.com/apps/samsung-health-monitor/ for more information and latest update on service countries.
- *Availability of ECG app may vary by country or region. Due to country restrictions in obtaining approval/registration as a Software as a medical device (SaMD), ECG app only works on watches and smartphones purchased in the countries where service is currently available (however, service may be restricted when users travel to non-service countries). Check out https://www.samsung.com/apps/samsung-health-monitor for more information and latest update on service countries. It is not intended for users by people under 22 years old. Users should not interpret or take clinical action based on the device output without consultation of a qualified healthcare professional.
Track your AGEs index for a livelier, healthier life
Mind your diet and be your best self. Advanced Glycation End-products(AGEs) index is an indicator of your metabolic health, affected by your diet and lifestyle. Galaxy Watch Ultra measures your AGEs index during your sleep, letting you check the results right on your wrist. Monitor your dietary intake, improve your lifestyle and maintain peak performance. , ,
Keep track of your heart health while you sleep
Monitor your cardiovascular health effortlessly and continue to explore the great outdoors. While you sleep, Vascular Load keeps track of your cardiovascular strain, delivering results directly to you through the Samsung Health app the next day. Compare the results to your baseline measurement and make thoughtful choices for a stronger, healthier you. , , ,
A pumping heart is in the middle. Scene changes and blood vessel with red blood cells steadily flowing inside to indicate a balanced vascular load. Galaxy Watch Ultra displaying Vascular Load feature is in the middle. Onscreen is Labs icon at the top, text Today, text Steady and a bar graph that indicates normal vascular load, and text Your vascular load is consistent.
Enjoy the seamless experience across Android smartphones
Start your Galaxy Wearable experience on your Android smartphone. Pair your Galaxy Watch, Buds or Ring easily with the Android phone you already have. Just download the Galaxy Wearable and Samsung Health apps on Google Play, and you're good to go. You can even try out different watch faces on the Galaxy Wearable app—mix and match various features to your liking. , , , , , , , , ,
Just ask. Done
Maximise productivity with Galaxy Watch Ultra, even on the go. Google Gemini is your conversational and capable assistant that you can speak to naturally using your voice. Ask for help to create a message to your friend saying that you’re running late, or summarise your last email out loud. You can even tell Gemini to remember important information like where you parked or which locker you used – all from your wrist. , ,
Compare Watch
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Colour
Key Specs
-
Material
Titanium grade4 -
Material
Armor Aluminium -
Material
Titanium grade2
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Processor
3 nm Processor,
5 Core -
Processor
3 nm Processor,
5 Core -
Processor
5 nm Processor,
2 Core
-
GPS
L1+L5 Dual-
Frequency GPS -
GPS
L1+L5 Dual-
Frequency GPS -
GPS
L1 GPS
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Connectivity
Bluetooth + LTE -
Connectivity
Bluetooth / Bluetooth
+ LTE -
Connectivity
Bluetooth / Bluetooth
+ LTE
-
Memory / Storage
2 GB / 64 GB -
Memory / Storage
2 GB / 32 GB -
Memory / Storage
1.5 GB / 16 GB
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Display Brightness
Up to
3000 nits -
Display Brightness
Up to
3000 nits -
Display Brightness
Up to
1000 nits
-
Durability
10ATM + IP68 / MIL-
STD-810H -
Durability
5ATM + IP68 / MIL-
STD-810H -
Durability
5ATM + IP68 / MIL-
STD-810H
-
Battery
590 mAh
Up to 60 hrs (*AOD On)Up to 100 hrs
(*Power Saving Mode On) -
Battery
325 mAh
Up to 30 hrs (*AOD On) -
Battery
590 mAh
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Safety and Emergency
SOS / Fall detection -
Safety and Emergency
SOS / Fall detection -
Safety and Emergency
SOS / Fall detection
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Health
Energy Score Sleep Apnea Bedtime Guidance High Stress Alert Running Coach Personalised
Heart Rate Zone Personalised Functional
Threshold Power AGEs Index Vascular Load Blood Pressure ECG Irregular Heart
Rhythm Notification Antioxidant Body Composition Cycle Tracking -
Health
Energy Score Sleep Apnea Bedtime Guidance High Stress Alert Running Coach Personalised
Heart Rate Zone Personalised Functional
Threshold Power AGEs Index Vascular Load Blood Pressure ECG Irregular Heart
Rhythm Notification Antioxidant Body Composition Cycle Tracking -
Health
Energy Score Sleep Apnea Bedtime Guidance -not available -not available Personalised
Heart Rate Zone -not available -not available -not available Blood Pressure ECG Irregular Heart
Rhythm Notification -not available Body Composition Cycle Tracking
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Google Gemini
Oavailable -
Google Gemini
Oavailable -
Google Gemini
-not available
- Galaxy Watch Ultra withstands temperatures ranging from -20 °C to 55 °C while being worn on the wrist, based on results from internal lab tests conducted by Samsung. Actual performance may vary depending on the environment where it is used. In very high or low temperatures, charging may be blocked, certain functions may be automatically terminated or unavailable, or the watch may shut down automatically for safety. Additionally, battery performance can be adversely affected at low temperatures.
- When in Power saving mode, some features, such as Wi-Fi connection, Wake-up gesture and others, may become unavailable. There may be restrictions on CPU speed, background network usage and location services.
- In normal battery mode, when Power saving mode or Exercise power saving mode is off, battery life is up to 60 hours with Always On Display enabled and up to 80 hours with Always On Display disabled.
- Battery life is based on results from internal lab tests for typical usage pattern scenarios conducted by Samsung. Actual battery life may vary depending on different usage patterns, device model or the battery manufacturer.
- Galaxy Watch Ultra is water resistant for 10 minutes in water with a depth of 100 metres according to the ISO22810 standard. The test was conducted in 5 % salty water and 4 ppm chlorine water. Galaxy Watch Ultra is water resistant with an IP68 rating based on the lab test conditions for submersion in up to 1.5 metres fresh water for up to 30 minutes. It is not suitable for high-pressure water activities and diving. It may be used for shallow-water activities like swimming in a pool or ocean. Water resistance is not a permanent condition and can diminish over time. Refer to the user manual for further information, including care/use instructions.
- Galaxy Watch Ultra has been tested under MIL-STD-810H standard: High/Low temperature, Altitude, Humidity, Immersion, Salt Fog, Dust, Vibration, Drop, etc. MIL-STD-810H is a standardised form of testing designed by the US Military to accurately assess device limitations. Real world usage may vary by specific environmental conditions used in the testing. Extreme conditions not guaranteed.
- Grade 4 titanium is partially applied to the front and back cover areas of the metal frame, excluding the display and physical buttons. The remaining parts of the frame are a mix of plastic and Grade 2 titanium.
- Compared to previous Galaxy Watch series.
- Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Typical capacity is 590 mAh. Actual battery life may vary depending on network environment, usage patterns and other factors.
- When in Exercise power saving mode, some features, such as network/Bluetooth connection, IoT control and others, may become unavailable.
- Additional Watch bands are sold separately.
- Trail Band is sold separately.
- Provided when GPX format route file is imported for hiking and cycling and route is set as target under Samsung Health settings.
- To use Track Back feature, it must be enabled prior to every hiking or cycling workout session under Samsung Health settings.
- The siren emits up to 86-decibel sound and can be heard up to 180 metres away maximum. The loudness and range of the sound may vary depending on the environment.
- The duration for which the siren can be activated may vary depending on the battery life.
- To notify an emergency contact, a network connection is required. GPS accuracy may be affected by obstructions to the satellite signal, such as buildings.
- Galaxy Watch Ultra is dust resistant with an IP68 rating based on the lab test conditions by a third party: 2 kg of talc powder (max. diameter of 0.05 mm) per cubic metre was blown into a test chamber housing the device (air pressure within device kept below surrounding air) for 2 hours. Dust-resistance may vary by actual usage conditions.
- Race is available for outdoor running and outdoor cycling only. For comparative measurements, it is required to run on the same path as the pre-generated path. User can compare by selecting one of the records up to 14 days ago.
- Comparing records through the Race is only available when starting at the same location as the previous record's start point. It will be converted to the running mode automatically, if the starting points are different.
- Personalisation of Heart Rate Zone enabled when selecting outdoor run activity. It is required to run consistently for more than 10 minutes with speed of 4km/h or faster.
- Night mode is only available on certain watch faces.
- PeakForm Band is sold separately.
- GPS accuracy may vary depending on network environment and other factors.
- Energy Score is available on Android phones (Android 11 or above) and requires Samsung Health app (v6.27 or above). Samsung account log-in required. Service availability may vary by country or region. To check the Energy Score, the health data tracked from Samsung Galaxy Watch or Samsung Galaxy Ring must be synchronised with the Samsung Health App. Needs at least the previous day’s activity data and sleep, and heart rate data during sleep. Not intended for use in detection, diagnosis, treatment of any medical condition. The result is for your personal reference only. Please consult a medical professional for advice.
- To measure personalised FTP(Functional Threshold Power), Samsung Galaxy smartphone must be connected to a power metre. In order to calculate a more accurate FTP, it is necessary to connect the Galaxy Watch to a smartphone. The FTP is calculated automatically when cycling occurs at a mid to high intensity level for more than 4 minutes with the cycling power metre attached to your bicycle. Using machine learning, the more you ride repeatedly, the more accurate and personalised FTP values will be calculated. The cycling power metre is sold separately.
- Requires Samsung Health application version 6.24 or later.
- Galaxy Watch Ultra must be paired with a Samsung Galaxy smartphone with Android 11.
- Sleep tracking features are intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment of any medical condition or sleep disorder. The measurements are for your personal reference only. Please consult a medical professional for advice.
- Sleep Coaching requires sleep data of at least 7 days, including 2 days off.
- For accurate blood pressure readings, a calibration is required every 4 weeks by BP monitor & arm cuff. Requires a Samsung Galaxy smartphone running Android 9.0 or above.
- Availability of Blood pressure app may vary by country or region. Due to country restrictions in obtaining approval/registration as a Software as a medical device (SaMD), Blood pressure app only works on watches and smartphones purchased in the countries where service is currently available (however, service may be restricted when users travel to non-service countries). Check out https://www.samsung.com/apps/samsung-health-monitor for more information and latest update on service countries. It is not intended for use by people under 22 years old.
- Users should measure their blood pressure when at rest, as they would do with a traditional cuff, and refrain from measuring when they are working out, smoking, or drinking. Blood pressure app is not intended for any diagnostic purposes regarding hypertension or other heart conditions or users under 22 years old. Users should not interpret or take clinical action based on the device output without consultation of a qualified healthcare professional. Blood pressure app is not intended to replace traditional methods of diagnosis or treatment.
- Measured blood pressure history can be reviewed within the Samsung Health Monitor app on a paired smartphone.
- Not intended for use in detection, diagnosis or treatment. Intended for general wellness and fitness purposes only.
- Body composition is only supported in Samsung Galaxy Watch4 series and later released Galaxy Watch models. Body composition should not be used if you have an implanted pacemaker or other implanted medical devices, or if you are pregnant. Any health-related information accessed through the device and application should not be treated as medical advice. Measurement results may not be accurate if you are under 20 years old. The measurements are for your personal reference only. Please consult a medical professional for advice.
- Compatible smartphones and available features may vary by country/region, carrier or device.
- Image simulated for illustrative purposes. Actual UX/UI may be different.
- Suggested replies is only available on Galaxy Watch7 and Galaxy Watch Ultra. The watch requires the latest Wear OS version installed and must be paired with Galaxy Z Flip6 running One UI 6.1.1 or above, as of Jul. 2024.
- Service availability may vary by language and app. Accuracy of results is not guaranteed.
- Double Pinch is off by default. To use the feature, it must be enabled on the Watch or the Samsung Galaxy Wearable app.
- Galaxy Watch Ultra must be paired with a Samsung Galaxy smartphone running One UI 6.1.1 or above.
- Trail Band and PeakForm Band are sold separately.
- To control Multisport feature using Quick Button, the feature must be configured in the Quick Button settings.
- FTP measurement requires Samsung Health app (v6.27 or above).
- Advanced Glycation End-products (AGEs) index requires Samsung Account login and Samsung Health app v6.27 or later. Available on devices with Android OS 10 (Q OS) or later. Requires wearing Galaxy Watch to sleep.
- Not intended for use in detection, diagnosis, treatment of any medical condition. AGEs index is for your personal reference only. Please consult a medical professional for advice.
- The Galaxy Watch Ultra uses the optical bio-signal sensor that operates within the limits set by IEC 62471 safety regulations.
- Galaxy Watch7, Galaxy Watch Ultra and Galaxy Ring must be paired with a smartphone with Android 11.0 or above and minimum 1.5 GB Memory.
- Connecting Galaxy Buds as Bluetooth Audio is available regardless of OS but to configure advanced settings on the Galaxy Wearable app, Galaxy Buds must be paired with a smartphone with Android 10.0 or above and minimum 1.5 GB Memory.
- Advanced settings on the Galaxy Wearable app include Noise Control, Adaptive EQ, Pinch Control and software update.
- Some features are only available on selected Samsung Galaxy smartphones.
- Galaxy Wearable app is not supported on iOS.
- Samsung Health Monitor app is only available on Samsung Galaxy smartphones.
- Gesture and Find My Ring features are only available on Samsung Galaxy smartphones.
- Suggested Replies feature on Galaxy Watch7 and Galaxy Watch Ultra is only available on Samsung Galaxy smartphones.
- Availability and supported features may vary by country, region or carrier.
- Android is a trademark of Google LCC.
- Cross app action feature requires internet connection and Google Account. Service availability may vary by country, language, device model. Works on compatible apps. Features may differ depending on subscription and results may vary. Set up may be required for certain functions or apps. Accuracy of results is not guaranteed.
- Gemini mobile app available on select devices, languages, and countries. Requires compatible Wear OS watch to be connected to a compatible device. Check responses for accuracy. Internet connection and set up may be required. Results for illustrative purposes and may vary. Google and Gemini are trademarks of Google LLC.
- Sequences shortened and simulated. Results for illustrative purposes only.
- Vascular Load available on Android phones (Android 10 or above) and requires the Samsung Health app (v6.30.2 or above). Samsung account login required. To measure vascular load, it is required to wear Galaxy Watch (Galaxy Watch Ultra, Watch8 and later released Galaxy Watch series) when sleeping for at least 3 days out of recent 14 days.
- Vascular load monitoring is for fitness and wellness only. If you’ve been diagnosed with cardiovascular disease or are recovering from surgery, be sure to follow your doctor’s treatment plan. This is a Labs feature that you can preview before its official launch. If you don't want to use this experimental feature, you can turn it off in Samsung Health settings.
Specifications
-
NFC
NFC
-
Bluetooth Version
Bluetooth v5.3
-
Size (Main Display)
1.5" (37.3mm)
-
Processor
1.6GHz, 1.5GHz
-
Storage (GB)
64
-
Sensors
Accelerometer, Barometer, Bioelectrical Impedance Analysis Sensor, Electrical Heart Sensor, Gyro Sensor, Geomagnetic Sensor, Infrared Temperature Sensor, Light Sensor, Optical Heart Rate Sensor
-
Body Dimension (HxWxD, mm)
47.4 x 47.1 x 12.1
-
Body Weight (g)
60.5
-
SIM size
Embedded-SIM
-
Infra
3G WCDMA, 4G LTE FDD, 4G LTE TDD
-
3G UMTS
B1(2100), B2(1900), B4(AWS), B5(850), B8(900)
-
4G FDD LTE
B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B14(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B66(AWS-3), B71(600)
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4G TDD LTE
B40(2300)
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Audio Playing Format
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB
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Location Technology
GPS, Glonass, Beidou, Galileo
-
Wi-Fi
802.11a/b/g/n 2.4GHz+5GHz
-
NFC
Yes
-
Bluetooth Version
Bluetooth v5.3
-
Bluetooth Profiles
A2DP, AVRCP, HFP, HSP
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Wear OS Powered by Samsung
-
Technology (Main Display)
Super AMOLED
-
Size (Main Display)
1.5" (37.3mm)
-
Resolution (Main Display)
480 x 480
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Colour Depth (Main Display)
16M
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CPU Speed
1.6GHz, 1.5GHz
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CPU Type
Penta-Core
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Memory (GB)
2
-
Storage (GB)
64
-
Available Storage (GB)
50.0
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Accelerometer, Barometer, Bioelectrical Impedance Analysis Sensor, Electrical Heart Sensor, Gyro Sensor, Geomagnetic Sensor, Infrared Temperature Sensor, Light Sensor, Optical Heart Rate Sensor
-
Body Dimension (HxWxD, mm)
47.4 x 47.1 x 12.1
-
Body Weight (g)
60.5
-
Durability
10 ATM
-
Battery Capacity (mAh, Typical)
590
-
Removable
No
-
Usage Time (Hours, AOD Off)
Up to 80
-
Usage Time (Hours, AOD On)
Up to 60
-
Typical Usage Time (in Power Saving, hours)
Up to 100
-
Outdoor Workout with GPS (in Exercise Power Saving, h)
Up to 48
Reviews
Galaxy Watch Ultra (2025) (LTE, 47 mm)
- Customers praise accurate health tracking, including heart rate monitoring, GPS locks, and detailed sleep analysis during workouts
- Reviewers highlight the bright, vibrant display that remains sharp and readable even in direct sunlight
- Many appreciate the lightweight, stylish design that feels comfortable worn continuously without irritation
- Customers note seamless connectivity and AI features enable voice commands and notifications directly from the wrist
- Some report good battery life of two to four days, though others experience faster drain with full feature usage
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
517 Reviews
2024-07-21
2026-02-09
Service clients Samsung
Bonjour Scudludo42, Votre commentaire positif sur notre Galaxy Watch Ultra nous met le sourire aux lèvres! Nous sommes ravis de savoir que ses performances répondent à vos attentes. Merci de faire partie de la Team Galaxy! Visitez notre site Samsung pour découvrir les dernières nouveautés de cette année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
2026-04-12
Service clients Samsung
Bonjour peepol, Merci d'avoir choisi Samsung et d'être un client fidèle. Nous sommes honorés de vous compter parmi notre communauté de passionnés. Votre satisfaction est une source de motivation pour toute notre équipe. Visitez notre site Samsung pour découvrir les dernières nouveautés de cette année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
2025-08-10
Service clients Samsung
Bonjour louislf18, Nous vous remercions d'avoir pris le temps de partager votre avis avec nous ! Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Nous sommes déterminés à nous améliorer et espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. N'hésitez pas à visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2025-09-04
Cheltenham
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support
2026-05-02
Luxembourg
Service clients Samsung
Salut ko mugiwara, C'est génial d'apprendre que la Galaxy Watch Ultra s'intègre parfaitement avec ton Samsung S23 Ultra ! Avec ses fonctionnalités avancées de suivi de la santé, tu auras un excellent compagnon pour tes activités quotidiennes. N'oublie pas d'explorer les options d'optimisation de la batterie et de profiter des fonctionnalités d'IA pour un entraînement personnalisé. Profite de chaque instant avec ta montre ! 😊
2025-07-05
CX
We are thrilled to read that you think the Galaxy Watch Ultra is a fantastic device, Kev! This brilliant gadget boasts a long-lasting battery and lots of incredible health and fitness tracking features to help you reach new heights every day! ^CL at Samsung Support
2026-06-01
Samsung Romania CX Team
Salut! Ne pare rău să auzim că modelul Galaxy Watch Ultra nu și-a câștigat încă un loc pe lista ta de recomandări, însă îți mulțumim că ne-ai scris! În același timp, dorim să reamintim că este necesară o calibrare a senzorilor integrați în smartwatch la fiecare patru săptămâni, prin intermediul unui tensiometru cu manșetă, în cazul în care se doresc citiri precise ale tensiunii arteriale (introducerea unor valori aleatorii nu va face decât să returneze valori imprecise). Nu uita, ne poți contacta oricând prin intermediul centrului de suport Samsung (https://www.samsung.com/ro/support/), pentru informații detaliate în ceea ce privește produsele și serviciile companiei noastre.
2025-08-04
2025-02-19
2025-09-30
Service clients Samsung
Bonjour Manu Manu 63, Nous comprenons que votre expérience n'ait pas été conforme à vos attentes. La satisfaction de nos clients est une priorité, et nous sommes conscients de la situation frustrante que cela peut engendrer. Plusieurs causes peuvent être à l’origine d’un épuisement de la batterie ou d’une autonomie de batterie réduite. Retrouvez nos astuces sur notre page: https://www.samsung.com/ch_fr/support/mobile-devices/optimiser-la-batterie-de-ma-galaxy-watch/ Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Nous espérons avoir l'opportunité de regagner votre confiance à l'avenir. N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2026-06-21
Service clients Samsung
Bonjour Kouiki, Nous vous remercions d’avoir partagé votre avis. Nous regrettons que le produit que vous avez reçu ne vous ait pas entièrement satisfait. Plusieurs causes peuvent être à l’origine d’un épuisement de la batterie ou d’une autonomie de batterie réduite. Retrouvez nos astuces sur notre page: https://www.samsung.com/ch_fr/support/mobile-devices/optimiser-la-batterie-de-ma-galaxy-watch/ Découvrez également les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur: https://www.samsung.com/fr/apps/samsung-members/ Cordialement Alex, Service clients Samsung
2026-05-17
4841 Henri-Chapelle
Service clients Samsung
Salut ManuD, Merci pour ce retour élogieux sur la Galaxy Watch Ultra ! Il est super que tu trouves la montre parfaite, surtout avec son autonomie impressionnante et ses fonctionnalités complètes. Son design robuste et sa résistance en font un compagnon idéal, que ce soit pour le sport ou la vie quotidienne. N'oublie pas d'explorer toutes les fonctionnalités de suivi de santé et de GPS pour optimiser tes activités. Profite bien de ton expérience !
2025-06-16
London
Samsung
Thank you for your lovely review of your Watch Ultra, Tony! The Watch Ultra is our toughest watch ever, with the impact-ready cushion design, you'll get the ultimate experience! Thanks to the Sapphire Crystal glass and Titanium+ cushion design, you'll rest easy! With Galaxy AI, your health and fitness will be taken to new heights, and tracking your fitness has never been easier, from tracking your sleep, to taking it in the pool, we have you covered! Thanks to the impressive 590 mAh battery, you'll get up to 80 hours of usage time with Always On Display disabled! Here is a great guide to help you get the best out of your battery: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ ^LB at Samsung Support
2025-09-04
Peterborough
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy Watch Ultra (2025). ^KF at Samsung Support
2024-12-16
CX
Thank you for taking the time to review the Galaxy Watch Ultra, Keith. We take pride in creating devices that meet the expectations of our customers, and we regret to see this has not been the case for you on this occasion. The 590mAh battery is designed to last up to 80 hours on a single charge, however, this can be depleted quicker depending on usage, screen brightness and connectivity. For hints and tips to preserve the battery, take a look at the following link: https://spr.ly/6420v9x0E For steps on cleaning and maintaining the Watch, take a look at the following link (P155): https://spr.ly/6421v9x01 ^CH at Samsung Support
2025-05-10
2025-09-10
Service clients Samsung
Bonjour Len41, Nous vous remercions d’avoir partagé votre avis. Nous sommes désolés d'apprendre que votre expérience n'a pas été aussi satisfaisante que nous l'aurions souhaité. La consommation de la batterie augmente avec certaines applications énergivores. Nous vous recommandons de vérifier si le paramètre Mobile networks (Réseaux mobiles) est défini sur Always on Display(Toujours activé). Si c'est le cas, il est possible que la batterie de la Galaxy Watch se décharge plus rapidement, car le réseau mobile est toujours activé afin de recevoir les appels et les messages envoyés aux numéros de téléphone de la montre et de l'appareil mobile. Pour améliorer la durée de vie de la batterie, assurez-vous que votre produit est à jour avec les dernières mises à jour logicielles. De plus, essayez de désactiver les fonctionnalités non essentielles lorsque vous ne les utilisez pas. N'oubliez pas d'utiliser le chargeur d'origine fourni avec votre produit Samsung, et évitez de charger votre appareil à des températures extrêmes. Il est également recommandé de ne pas laisser la batterie se décharger complètement avant de la recharger. Si ces conseils ne résolvent pas le problème, nous vous recommandons de contacter notre service clientèle sur https://www.samsung.com/fr/support/contact afin que nous puissions examiner plus en détail votre situation et trouver une solution adaptée. N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2026-03-30
Walcourt, Belgique.
Service clients Samsung
Salut Philippe, merci pour ton retour enthousiaste ! C'est super que la Galaxy Watch Ultra (2025) te motive à rester actif grâce au module sport. La qualité et le design plaisant de la montre font une grande différence au quotidien. N’oublie pas d’explorer les fonctionnalités de suivi de santé avancées pour maximiser tes entraînements. Si jamais tu as besoin d'aide pour tirer le meilleur parti de ta montre, n'hésite pas à demander. Profite bien de ton expérience ! 🌟
2026-01-11
Olne
Service clients Samsung
Bonjour ! C'est super d'apprendre que vous profitez pleinement de votre Galaxy Watch Ultra. Ses fonctionnalités de puissance, précision et endurance en font un excellent compagnon pour toutes vos aventures, n'est-ce pas ? N'oubliez pas d'explorer toutes les options de suivi de santé et de navigation, elles sont idéales pour optimiser votre activité physique. Profitez de cette liberté au poignet ! 🌟
2025-07-23
Service clients Samsung
Bonjour Erosenin386, Vos commentaires positifs nous encouragent à maintenir notre engagement envers l'excellence, merci ! Nous espérons que votre expérience avec notre Galaxy Watch Ultra continuera à vous apporter satisfaction. N'hésitez pas à faire un tour sur notre site pour profiter de nos dernières offres et compléter votre écosystème Samsung : https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
2026-02-15
Service clients Samsung
Bonjour B2Ramzi, Merci d'avoir partagé votre point de vue sur notre Galaxy Watch Ultra. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté: https://www.samsung.com/fr/apps/samsung-members/ Nous espérons pouvoir vous proposer des innovations plus en phase avec vos besoins à l'avenir. N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2026-01-25
Cardiff
CX
It's made our day to hear that you're loving your Galaxy Watch Ultra 2025 and all the fantastic health and wellness features within. The BioActive sensor and Optical Heart Sensor are truly superb for tracking health metrics, whilst the comprehensive, automatic sleep tracking monitors your sleep and provides personalised coaching to help improve your sleep quality. Connectivity is seamless and provides freedom from your phone, and the battery will last all day. The outward appearance is stylish, and the crystal clear display is vibrant, bright and ready for any adventure due to the premium durability! Thank you so much for sharing your five-star recommendation! ^EW at Samsung Support
2024-11-19
Sheffield
CX
We're over the moon to see you're loving the Galaxy Watch Ultra! With its stunning display and long-lasting battery, there's no wonder you've awarded us five stars! ^CH at Samsung Support
2024-07-30
Hampshire
Samsung UK Reviews Team
It is an absolute pleasure to find out the reasons you love it so much, such as its magnificent design, clear display, powerful battery, incredible performance and a wide range of customisable features! Not only can you enjoy all the above features, but with super accurate health and activity monitoring, you can keep on top of all your goals! Thank you so much for your wonderful, in-depth review of the Galaxy Watch Ultra! ^CR at Samsung Support
2025-05-01
Warrington
CX
We are sorry to read that you are not happy with your Galaxy Watch Ultra following the most recent software update. It is our understanding that the xDrip+ watch face is not working as expected, due to it not showing real-time information related to blood sugar levels. We would like to look into this issue a bit more in detail, and please don't hesitate to send an Error Report to our engineers, who will be able to investigate this and share with you all the relevant information about the performance of your watch and its stats. The steps to send an Error Report from the Galaxy Wearable app can be found on this link: https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/ In the meantime, we remain available to assist you with getting the most out of this smart gadget, which is designed to help you stay on top of your health and fitness goals. For future reference, you can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-07-27
Service clients Samsung
Bonjour maxxiimus, Nous vous remercions d'avoir pris le temps de partager votre avis avec nous ! Vos commentaires positifs nous encouragent à maintenir notre engagement envers l'excellence ! N'oubliez pas de profiter des dernières nouveautés de cette année en vous connectant sur notre site Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2025-08-31
2026-05-16
2025-10-12
Service clients Samsung
Bonjour Calmicaz, Votre avis positif sur notre Galaxy Watch Ultra est une véritable source d'inspiration pour toute notre équipe! Nous sommes ravis de contribuer à rendre votre expérience exceptionnelle. N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
2026-02-22
England
CX
We're sorry to hear that you're unhappy with the battery life of your Galaxy Watch Ultra 2025. This isn't what we'd expect, as your smartwatch features a 590 mAh capacity battery, which is designed to deliver up to 60 hours of typical usage and supports Fast Charging. We would love to help and ensure that you are experiencing the full benefits of this. Sometimes apps may have a bug that causes them to use excessive battery, so we initially recommend making sure all your apps are up to date for the best performance. Ensure your smartwatch software is up to date by opening the Galaxy Wearable app on your connected device and going to Watch settings > Watch software update > Tap Download and install. Also, please ensure that your connected device is up to date, and if you have a Galaxy phone or tablet, you can check this at Settings > Software update > Tap Download and install. The following link contains more steps to improve your battery life: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ If the issue remains, please reach out to our friendly Support Teams who are on hand to further assist. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful to you, and we appreciate the time you have taken to share your review. ^EW at Samsung Support
2025-01-17
Chester
CX
We are thrilled to read that you love your fantastic Galaxy Watch Ultra, and that you think this is the best Samsung watch, Cyril! As you mentioned, not only does it come in a sleek, fashionable but incredibly durable design, but its performance is also amazing, offering a seamless visual experience with a high refresh rate. Additionally, we are also glad that you are impressed by its long-lasting battery life, and that you found it very easy to set up and connect it to your amazing Samsung phone. This brilliant product is as fashionable as it is functional to help you reach new heights every day! ^CL at Samsung Support
2025-09-30
Service clients Samsung
Bonjour Finalspy, Nous vous remercions d’avoir partagé votre avis. Nous regrettons que le produit que vous avez reçu ne vous ait pas entièrement satisfait. Il existe plusieurs raisons pour lesquelles la batterie de votre Galaxy Watch peut se décharger un peu plus rapidement. Par exemple, certaines applications peuvent augmenter la consommation de la batterie, et les réseaux Internet qui ne sont pas utilisés peuvent également vider la batterie. Quelques astuces: Éteignez l'écran lorsque vous ne l'utilisez pas Activez le mode d'économie d'énergie Fermez les applications inutiles Désactivez le bluetooth et/ou Wifi Diminuer la luminosité Désactiver la fonction Always On Display Découvrez également les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur: https://www.samsung.com/fr/apps/samsung-members/ Cordialement Charlie, Service clients Samsung
2024-10-20
United Kingdom
CX
Thank you for your review. We are sorry to read that you are unhappy with your new Watch Ultra due to the Samsung Health Notifications. To disable Samsung Health Notification on your watch, Open Settings > Notifications > App Notifications > You will then be prompted to view the information on your phone. Once your phone is unlocked, scroll down to Samsung Health and disable notifications using the slide bar on the right. If you need additional support, please get in touch with our Technical Support Team directly, who will be happy to provide further assistance. You can find our contact methods and operating hours here: https://spr.ly/6429qagVD. ^CR at Samsung Support
2025-09-29
CX
We are sorry to see you are facing issues with the strap on your new Watch Ultra (2025)! Depending on whether you purchased this strap separately or if it came with the watch will depend on the options available for you. Your loyalty means the world to us, and we will make sure we continue to wow you for years to come. In the meantime, we'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-11-11
Liège
Service clients Samsung
Bonjour ! Merci pour votre retour constructif. Le Galaxy Watch Ultra (2025) est en effet conçu pour offrir une expérience exceptionnelle, mais nous comprenons les défis liés à la compatibilité des abonnements LTE en Belgique. Votre commentaire sur le manque d’informations disponibles est précieux et sera pris en compte pour améliorer l'assistance. En attendant, n'oubliez pas d'explorer toutes les fonctionnalités de suivi santé et d’intervention d'urgence de votre montre, idéales pour les aventuriers ! 🌟
2026-08-09
2024-10-12
Ayr
CX
We regret to read that you aren't having a positive experience with your Galaxy Watch Ultra. This watch isn't compatible with previous chargers, or Wireless Power Sharing, due to a change in the sensor design, making the measurements that your device takes more accurate. It is also possible to assess health data points that weren't previously supported because of this change, making our new watch range the most comprehensive trackers yet. To achieve this, a change to the shape of the back glass was required, increasing the difference between the internal wireless charging coil and the surface of the watch, meaning that previous chargers and Wireless Power Share wouldn't provide effective charging. The wireless charger included within the box is the correct model required to charge your new watch (EP-OL300), and is capable of quick charging speeds. Please make sure to use this charger moving forward, and we're certain that you will be able to have a truly enjoyable experience with your impressive watch. ^SK at Samsung Support
2024-09-26
Wigan,uk
CX
Thank you for this review of your Watch Ultra. This is a unique piece of equipment, with the stunning titanium finish, 10 ATM water resistance and spectacular 590 mAh battery, you can enjoy up to 100 hours of usage with Power saving mode on! The Watch Ultra is the toughest Galaxy watch ever, with the Titanium+ cushion design and Sapphire Crystal glass, this provides a sleek look, however, if this endures any sort of physical damage such as scratching against a rough surface, this can cause marks. We value your feedback and this will help us improve our services. If you require any further assistance regarding your watch, please speak to our Technical Support Team who can help with any queries you have. You can find their contact details and opening hours here: https://spr.ly/6425USqF5 ^LB at Samsung Support
2025-12-23
Liege
2024-12-15
Service clients Samsung
Bonjour Job3240, Un grand merci pour votre avis positif sur notre Galaxy Watch Ultra ! Nous sommes ravis de lire que vous êtes satisfait(e) de votre expérience. Votre soutien est très apprécié. Nous vous recommandons de visiter notre site pour découvrir les dernières nouveautés et compléter votre écosystème Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2026-06-22
2025-07-24
Service clients Samsung
Bonjour iPapou, Un immense merci d'avoir pris le temps de partager votre expérience ! Nous sommes heureux que notre Galaxy Watch Ultra vous apporte une entière satisfaction. Visitez notre site pour découvrir les dernières nouveautés et complétez votre écosystème Samsung : https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
2025-12-21
Service clients Samsung
Bonjour Dide13, Votre avis positif sur notre Galaxy Watch Ultra est une véritable source d'inspiration pour toute notre équipe! Nous sommes ravis de contribuer à rendre votre expérience exceptionnelle. Visitez notre site Samsung pour découvrir les dernières nouveautés de cette année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
2025-12-14
Service clients Samsung
Bonjour Boardrider34, Nous vous remercions sincèrement pour votre retour positif ! Nous sommes heureux d'apprendre que notre Galaxy Watch Ultra réponde à vos besoins et que vous soyez satisfait de votre appareil. Visitez notre site Samsung pour découvrir les dernières nouveautés de cette année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
2025-10-09
Service clients Samsung
Bonjour antoinem, Merci d'avoir partagé votre point de vue sur notre Galaxy Watch Ultra. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Nous sommes déterminés à nous améliorer et espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Retrouvez les nouveautés de l'année sur notre site Samsung: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2024-11-03
London
CX
Thanks for your Watch Ultra review! We are overjoyed to see how incredible useful you are finding your new watch, and with such a powerful battery and comfortable, stylish design, it ticks all the boxes! ^CR at Samsung Support
2025-12-31
Belgique
Service clients Samsung
Salut Lowbob! C'est génial de savoir que tu apprécies autant ta Galaxy Watch Ultra (2025)! Son poids léger et la synchronisation rapide en font un compagnon idéal pour toutes tes activités. Le petit plus, c'est effectivement sa longue durée de vie de batterie, parfaite pour les aventures sans souci de recharge. N'oublie pas, pour optimiser encore plus ton utilisation, explore les fonctionnalités de santé et de GPS pour tes prochaines sorties. Profite bien de ta montre! 🌟
2024-08-29
2024-07-18
2025-10-05
Service clients Samsung
Bonjour Pernotte 2025, Merci pour avoir fait le choix d'un produit Samsung ! Nous sommes enchantés de constater votre satisfaction à l'égard de notre Galaxy Watch Ultra ! Visitez notre site pour découvrir les dernières nouveautés et complétez votre écosystème Samsung: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Charlie, Service clients Samsung
2025-12-28
Service clients Samsung
Bonjour Antho56, Nous vous remercions d’avoir partagé votre avis. Nous comprenons que votre expérience n'ait pas été conforme à vos attentes. La consommation de la batterie augmente avec certaines applications énergivores. Nous vous recommandons de vérifier si le paramètre Mobile networks (Réseaux mobiles) est défini sur Always on Display(Toujours activé). Si c'est le cas, il est possible que la batterie de la Galaxy Watch se décharge plus rapidement, car le réseau mobile est toujours activé afin de recevoir les appels et les messages envoyés aux numéros de téléphone de la montre et de l'appareil mobile. Pour améliorer la durée de vie de la batterie, assurez-vous que votre produit est à jour avec les dernières mises à jour logicielles. De plus, essayez de désactiver les fonctionnalités non essentielles lorsque vous ne les utilisez pas. N'oubliez pas d'utiliser le chargeur d'origine fourni avec votre produit Samsung, et évitez de charger votre appareil à des températures extrêmes. Il est également recommandé de ne pas laisser la batterie se décharger complètement avant de la recharger. Découvrez également les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur: https://www.samsung.com/fr/apps/samsung-members/ Cordialement Charlie, Service clients Samsung
2025-12-02
Sussex
2025-03-16
Belper East Midlands
CX
We're thrilled to see how much you are enjoying the stunning Galaxy Watch Ultra! The 1.5" Super AMOLED screen helps you easily use all the amazing functions that this watch has to offer, opening up a whole new world from your wrist. The design is incredibly robust, while still being super stylish. This model is the perfect all-rounder! ^SK at Samsung Support
2025-08-14
Flat 12, Victoria Mews Victoria Road, Wellington
Samsung
We love to see that we've given you that five-star feeling. Thanks for sharing your excellent feedback! ^EW at Samsung Support
2025-09-30
Service clients Samsung
Bonjour Jack82, Merci infiniment pour vos retours positifs sur notre Galaxy Watch Ultra! Nous sommes ravis de savoir que vous appréciez ses fonctionnalités. Découvrez les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur: https://www.samsung.com/fr/apps/samsung-members/ N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2024-08-25
Service clients Samsung
Bonjour nw666, Nous vous remercions d’avoir partagé votre avis. Votre satisfaction est notre priorité, nous regrettons de ne pas avoir pu atteindre cet objectif. Nous souhaitons vous apporter notre assistance pour surmonter les difficultés spécifiques que vous avez rencontrées. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant : https://www.samsung.com/fr/support/contact/ Retrouvez les nouveautés de l'année sur notre site Samsung : https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2025-12-03
Wrexham
2024-09-18
Hampshire, Tadley
2026-01-25
Service clients Samsung
Bonjour DOUMS9159, Merci beaucoup d'avoir choisi un produit Samsung ! Votre satisfaction est une source de motivation pour toute notre équipe. N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2025-10-06
2024-11-26
London
CX
We're delighted to see that the Galaxy Watch Ultra has taken the top spot, Nicky! With so many amazing features on your wrist, you're truly unstoppable. ^SK at Samsung Support
2024-10-29
Exeter
CX
Thanks for your review, Andy. We are saddened to see that you are disappointed with your new Galaxy Watch Ultra and feel that the health readings are not accurate. We would like to speak with you directly and get a battery understanding of what readings you are referring to and how they differ from results you're expecting. With more information we are certain we can provide the support you need to get the most accurate results possible. You can find all our contact methods and their operating hours here: https://spr.ly/6427SRZNF ^CR at Samsung Support
2025-08-29
CX
We are disappointed to see you are facing issues with your new Watch Ultra (2025) Thanks to the impact-ready cushion design, we know this will look perfect on your wrist for years to come! If this is damaged upon arrival, we always recommend contacting us straight away so we can further assist you. We are confident that our engineers will get this sorted soon for you. If you need further assistance, our helpful Support Teams will look into this further for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ Your feedback is greatly appreciated, and we will take this on board to help improve our products and services. ^LB at Samsung Support
2024-09-05
Hampshire
CX
We're so pleased to hear that you love the style of your Galaxy Watch Ultra and all its features. With the easy water-drain Marine Band you have fitted, it will be a joy to wear in and out of the water! In regards to your battery life, we have some great tips to help you get the most out of your Watch Ultra: https://spr.ly/6424WIrOo ^EA at Samsung Support
2026-01-06
West Sussex
CX
While it's great to see how much you are enjoying the crystal clear screen and stylish design, we're sorry to read that you have experienced issues with the blood pressure monitoring on your Galaxy Watch Ultra. This certainly isn't the experience that we would expect from such a high quality watch. To ensure that your watch can give you the most accurate blood pressure reading, please clean the sensor on the back of the watch with a clean cloth and ensure that it is set to the correct fit when wearing it. Wearing the watch too tightly or too loose will result in inaccurate readings. Please note that this watch is not a medical device, and readings are for guidance only. If you have further concerns about the blood pressure monitor's accuracy, our Support Teams will be happy to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ We're here to ensure that your device works as it should, so that you can thoroughly enjoy all the amazing features that it has to offer. Though the Watch4 is a great device, we will help you experience the benefits of your upgrade. ^SK at Samsung Support
2026-04-17
Service clients Samsung
Bonjour Fragui, Un grand merci pour votre avis positif sur notre Galaxy Watch Ultra! Nous sommes ravis de lire que vous êtes satisfait(e) de votre expérience. Votre soutien est très apprécié. N'oubliez pas de profiter des dernière nouveautés de cette année en vous connectant sur notre site Samsung: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Charlie, Service clients Samsung
2024-11-27
North west England
CX
We are thrilled to see you are loving your Watch Ultra! Your fitness and health will be taken to new heights thanks to Galaxy AI! Giving you the best advice to get the best workout! The Watch Ultra is our toughest Galaxy Watch ever! With Sapphire Crystal glass and Titanium+ cushion design, you will have peace of mind whilst out exercising! Keep enjoying! ^LB at Samsung Support
2024-10-07
Preston, Lancs
CX
Thank you for taking the time to share your feedback with us. We are sorry to read that you are unhappy with your new Galaxy Watch Ultra, due to app compatibility. We understand you frustration that the app you need is not currently available, however, we encourage you to keep your watch up to date, as new apps and service are regularly made available. ^CR at Samsung Support
2024-11-11
Essex
CX
Thank you so much, Tom! We are thrilled to see how much you are enjoying your new Galaxy Watch Ultra! With its vivid, crystal clear display and customisable faces you can view all your important data with ease! Thanks to LTE connectivity, you can activate the eSIM and use your watch as a smartphone, perfect for if you want to head to the gym or out and about without your phone! This feature is complimented by the powerful, long-lasting battery, which will ensure you stay in connected to the world! We appreciate your feedback regarding the Action Button, and will be sure to take this into consideration for future updates and development. Enjoy! ^CR at Samsung Support
2024-09-01
2025-01-04
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch Ultra, Nam. While we are pleased to read that you are happy with the great design, excellent screen size and straightforward one-click strap, it is also our understanding that the battery life is not meeting your expectations when compared to your previous device. As you continue using your watch, it will progressively learn your usage patterns to adapt to them and stabilise. After a few weeks of use, you will notice a dramatic improvement as your watch maximises its battery efficiency while synchronising with your routine. We also recommend disabling the option 'Always on Display', if not required, which will also help lengthen the battery life of your watch. You can do this by heading to: Settings > Display > Disable the option 'Always On Display'. Please also follow this link, where you will find useful steps that will help you improve the battery life even further: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch We would also like to look into the issues you mentioned, about the watch not synchronising correctly and not tracking your sleep consistently. Please get in touch with our Support Teams, who will be ready to help. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-12-26
CX
We are sad to see you received your Watch Ultra like this. If you received this damaged and was purchased through us directly, our Support Teams will be on hand to look into your options, however, if this was purchased through a third-party retailer, you would need to contact them for further guidance. If you need any assistance, you can contact our helpful Support Teams, and they will guide you further on this. You can find their contact details and opening hours here: https://spr.ly/6427aHq49 ^LB at Samsung Support
2024-07-11
London
2026-01-07
2025-06-27
Warrington, UK
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch Ultra, Steve. We are glad to read that you think the battery life of this device is good, and that the watch is great in most aspects. However, we also appreciate that you wished for this device and the straps available for it to be cheaper, as well as for the relevant alerts when using the health features to be less consistent. Please rest assured that the price of our watches and their accessories is determined after careful consideration and marketing influence by our operational team at the international level. The final price considers every aspect of the watch, such as the high quality of materials and components it is made of, its features and specifications, as well as the after-sale service and support, its warranty and repair service. We will also make sure to pass this feedback along, so we can use it to make the interaction with our devices, as well as the use of their features, even more seamless and straightforward for our customers. In the meantime, we would also like to share with you this link, where you can find plenty of useful information about the differences between the Galaxy Watch7 and the Galaxy Watch Ultra, which we are confident will help you make the most of your device: https://www.samsung.com/uk/mobile-phone-buying-guide/samsung-galaxy-watch-7-vs-galaxy-watch-ultra/ ^CL at Samsung Support
2025-01-14
CX
It's great to see that you chose to explore all the possibilities that our smartwatch range can offer, Joey. Your Galaxy Watch Ultra has been designed to be intelligent and stylish, to meet a range of needs. There are a range of ways that it can help you track your health and wellness, and if you would like some advice on how to get the best from these features then our Customer Support team would be happy to help however they can. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact. If you're not getting everything that you were hoping for from the battery then we do have some great tips for how to get the best from every charge, which you can find by following this link: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch ^DB at Samsung Support
2026-04-13
Service clients Samsung
Bonjour Manu158, Nous vous remercions sincèrement pour votre retour positif ! Nous sommes ravis d'apprendre que notre Galaxy Watch Ultra correspond parfaitement à vos besoins. Visitez notre site pour découvrir les dernières nouveautés et complétez votre écosystème Samsung: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Charlie, Service clients Samsung
2026-01-29
2025-06-05
Chingford
2025-06-02
CX
We're sorry to see that you are facing issues with your Watch Ultra since the latest update. We are currently working on an app update to Samsung Health to resolve issues with the Workout screen, which could explain what you are experiencing. In the meantime, we have a temporary workaround which will help resolve this for you. Please turn off Always on Display in Settings > Display > Always on display. If this issue persists, we would recommend sending an Error Report over to our Software Team so that they can look into this further. To do this, please recreate the issue before heading to the Samsung Members app > Support > Send feedback > Fill in the required fields > Send. For further support, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to help ensure that you can enjoy the brilliant watch you have. ^SK at Samsung Support
2025-08-03
Service clients Samsung
Bonjour Orionyde, Merci pour le partage de votre avis ! Nous sommes ravis que vous appréciiez notre Galaxy Watch Ultra ! Pour améliorer la durée de vie de la batterie, assurez-vous que votre produit est à jour avec les dernières mises à jour logicielles. De plus, essayez de désactiver les fonctionnalités non essentielles lorsque vous ne les utilisez pas. N'oubliez pas d'utiliser le chargeur d'origine fourni avec votre produit Samsung, et évitez de charger votre appareil à des températures extrêmes. Il est également recommandé de ne pas laisser la batterie se décharger complètement avant de la recharger. Connectez-vous sur notre site pour profiter de nos dernières offres et compléter votre écosystème Samsung : https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
2026-06-02
Avenue Wuidar 67/15 Ougree
Service clients Samsung
Salut RedsyncGaming, Ravi d'apprendre que vous aimez votre Galaxy Watch Ultra (2025) ! La qualité de fabrication, surtout avec le boîtier en titane et l'écran lumineux, fait vraiment la différence. Les fonctionnalités de santé et de sport que vous mentionnez, comme le GPS et l'ECG, sont idéales pour suivre vos performances au quotidien. N’oubliez pas d'explorer les conseils personnalisés de l'IA pour optimiser votre entraînement. Profitez bien de toutes les possibilités qu'elle offre !
2026-02-02
Service clients Samsung
Bonjour Aarn51, Nous vous remercions d’avoir partagé votre avis. Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Nous sommes déterminés à nous améliorer et espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2025-11-30
Service clients Samsung
Bonjour AurélienH, Nous vous remercions d’avoir partagé votre avis. Nous notons vos remarques sur les fonctionnalités de notre Galaxy Watch Ultra. Nous regrettons que le produit ne vous ait pas apporté satisfaction. Si votre Galaxy Watch se bloque ou est sujette à des erreurs, vous pouvez essayer plusieurs manipulations pour la faire fonctionner : Redémarrer votre Galaxy Watch: fermez les applications en cours d’utilisation, éteignez la montre puis rallumez-la. Effectuer un redémarrage forcé: pour la Galaxy Watch, maintenez simultanément la touche Marche/Arrêt et la touche Retour enfoncées pendant 7 secondes. Effectuer un redémarrage forcé de la Galaxy Watch. Réinitialiser la Galaxy Watch: si les précédentes solutions n’ont pas fonctionné, essayez de résoudre le problème en effectuant une réinitialisation des paramètres de votre Galaxy Watch. Remarque: Cette opération entraîne la suppression de toutes les données personnelles enregistrées dans votre Galaxy Watch. Effectuez une sauvegarde des informations et données que vous souhaitez conserver. Vous pourrez restaurer les données sur votre montre après. Sur l’écran des applications, appuyez sur Paramètres. Ouvrir les paramètres de la Galaxy Watch Sélectionnez Général. Aller dans Général sur la Galaxy Watch Appuyez sur Réinitialiser. Appuyer sur Réinitialiser pour restaurer les paramètres d'usine de la Galaxy Watch. Suivez les instructions qui s’affichent à l’écran puis confirmez la réinitialisation. Réinitialiser la Galaxy Watch Vous pouvez également réinitialiser votre Galaxy Watch depuis votre smartphone via l’application Galaxy Wearable: Paramètres de la montre > Général > Réinitialiser. Si ces conseils ne résolvent pas le problème, nous vous recommandons de contacter notre service clientèle sur https://www.samsung.com/fr/support/contact afin que nous puissions examiner plus en détail votre situation et trouver une solution adaptée. Nous restons à votre disposition. Cordialement Charlie, Service clients Samsung
2026-04-26
Service clients Samsung
Bonjour Manu158, Un immense merci d'avoir pris le temps de partager votre expérience! Nous sommes heureux que votre Galaxy Watch Ultra vous apporte une entière satisfaction. N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Charlie, Service clients Samsung
2025-12-14
Service clients Samsung
Bonjour Selim C, Merci beaucoup d'avoir choisi un produit Samsung ! Votre satisfaction est notre priorité, et nous sommes enthousiasmés que nos produits répondent à vos attentes. N'oubliez pas de profiter des dernière nouveautés de cette année en vous connectant sur notre site Samsung: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
2025-11-24
Service clients Samsung
Bonjour Vicks, Votre avis positif sur notre Galaxy Watch Ultra est une véritable source d'inspiration pour toute notre équipe! Nous sommes ravis de contribuer à rendre votre expérience exceptionnelle. N'oubliez pas de profiter des dernière nouveautés de cette année en vous connectant sur notre site Samsung: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
2025-01-14
CX
We are thrilled to see you are loving your Galaxy Watch Ultra! Thanks to the incredible 590 mAh battery, you will get up to 80 hours of usage time with Always on Display disabled! Your watch is more than a watch, and with Galaxy AI, the possibilities are endless! With the stunning 1.5" Super AMOLED display, you can express yourself better than ever before, and with the exceptional strap, we can see you will be showcasing this off for years to come! ^LB at Samsung Support
2026-01-18
Belgique
Service clients Samsung
Salut Eric, C'est génial de savoir que tu apprécies autant ta Galaxy Watch Ultra ! Sa légèreté et sa robustesse en font un compagnon idéal pour toutes tes activités. Les 36 à 48 heures d'autonomie de la batterie sont en effet impressionnantes, surtout pour une montre connectée. N'oublie pas d'explorer toutes les fonctionnalités de suivi de santé et de l’AI intégrée pour en tirer le meilleur parti. Ta recommandation signifie beaucoup ! Profite bien de ta montre ! 😊
2026-02-10
Visé
Samsung
Merci pour l'intérêt que vous portez à nos produits Samsung. Je comprends que vous rencontrez des soucis physiques avec votre Galaxy Watch Ultra. Nous nous ferons un plaisir d'examiner la situation avec vous pour voir ce qui se passe et veiller à ce que cela réglé correctement. Voici le lien pour nous envoyer un message privé: https://bit.ly/36mkcT0
2025-08-27
2026-04-05
Service clients Samsung
Bonjour Cdr05, Votre avis positif sur notre Galaxy Watch Ultra est une véritable source d'inspiration pour toute notre équipe! Nous sommes ravis de contribuer à rendre votre expérience exceptionnelle. N'hésitez pas à faire un tour sur notre site pour profitez de nos dernières offres et complétez votre écosystème Samsung: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
2025-01-17
London
CX
We are pleased to read that you have chosen the wonderful Galaxy Watch Ultra as the perfect upgrade from your previous and still amazing Galaxy Watch6 Classic! It is great that you are happy with its long-lasting and intelligent battery, as well as with its accurate health and fitness tracking features. We also appreciate that you wished for more functions to be available on it now, and that you find the band a little tight at times. Please follow this link, where you can find a useful guide about how to wear your watch and the band correctly for the best experience and comfort: https://www.samsung.com/uk/support/mobile-devices/how-to-correctly-wear-and-maintain-your-galaxy-watch-fit/ We also recommend making sure to keep your watch on automatic updates, to receive the latest ones and their included features as soon as they are available: Galaxy Wearable app > Home > Watch software update > Download and install. ^CL at Samsung Support
2025-08-28
2025-09-09
2025-01-23
Hertfordshire
CX
Thank you for taking the time to share your feedback with us, Loz! Although we are sorry the bezel has been scratched, we are over the moon to see that the large design, powerful performance and display features have left you feeling so positive! Enjoy! ^CR at Samsung Support
2026-03-24
2025-03-11
Service clients Samsung
Bonjour Steven06420, Samsung vous remercie de partager vos remarques, vos recommandations. Votre œil expert est une source précieuse d'inspiration pour nous améliorer constamment et créer des produits qui répondent à vos besoins. Merci de faire partie de notre communauté Samsung ! Connectez-vous sur notre site pour profiter de nos dernières offres et compléter votre écosystème Samsung : https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Charlie, Service clients Samsung
2025-09-01
Bury
CX
Congratulations on your new Galaxy Watch Ultra. What a great decision you made! ^EW at Samsung Support
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