Reset your Samsung smart watch

Reset screen showing on Galaxy Watch Active 2 - Reset smart watch

If you decide to give your watch to a family member (how sweet!), or if you just want a fresh start, you should reset the watch. All of your personal data will be removed and the watch will restore back to its default settings, so you won't have to worry about personal info still being on it. You can reset your watch using the Settings or Reboot mode on the watch, or with the Galaxy Wearable app on your phone. 

Note: Available screens and settings may vary by wireless service provider, software version, phone, or watch. When you reset a LTE watch that has activate service, you may need to contact your service provider to reactivate service for the watch again.

Before resetting your watch

Whether you plan to keep your watch or give it to a friend, you should back up your data before you perform a reset or recovery. This ensures your data can be restored after it's reset.

If necessary, turn off Reactivation lock. This lock only needs to be turned off if you plan to sell or give the phone away. Otherwise, the new owner may not be able to unlock the watch.

Back up and restore menu in the Galaxy Wearable app

In the event you do give the watch away after the reset, be sure to unpair the Bluetooth connection between the watch and your phone. Just navigate to and open the phone's Settings, and then tap Connections > Bluetooth. Tap the Settings icon next to the watch, and then tap Unpair.

Reset the watch using Settings

Note: Use the Galaxy Wearable app to reset a Galaxy Fit.

Depending on your watch, the reset methods may be a little different.

  1. Navigate to Settings.

  2. Swipe to and tap General.

  3. Swipe to and tap Reset.

  4. Tap the checkmark to start the reset.

The reset option on the Galaxy Watch Active

For a Gear S2, swipe to and tap Gear info from Settings. Then, tap Reset Gear > Factory reset > Done.

Reset the watch using the Reboot mode

Note: Use the Galaxy Wearable app to reset a Galaxy Fit.

Maybe you want to reset your watch, but you forget your screen lock PIN. In that case, you can perform a recovery to reset the watch.

  1. Turn off your watch by pressing and holding the Home key until "Rebooting" displays at the bottom of the watch's display.

  2. Quickly press the Home key repeatedly until the REBOOT MODE menu is displayed.

  3. Press the Home key multiple times until Recovery is selected.

  4. Press and hold the Home key and keep holding it until "Rebooting" displays at the bottom of the watch face.

  • Hard reset in the reboot menu on the Galaxy Watch Active

    If you stay idle while on the Reboot menu, the watch will start up normally.

    Reset the watch using the Galaxy Wearable app

    Note: The Galaxy Fit can only be reset using the Galaxy Wearable app or when you connect the watch to a different phone.

    Galaxy and Gear watches

    1. Open the Galaxy Wearable app on your phone, and tap the Home tab.

    2. Swipe to and tap General, and then tap Reset > Reset

    3. Galaxy Fit

      1. Open the Galaxy Wearable app on your phone.

      2. Tap About band, and then tap Reset band >  Reset.

    For watches like the Galaxy Watch, Gear Sport, Gear S3, or Gear Fit2 Pro, you will need to select the Find My Watch or Find My Gear feature in the app to reset the watch:

    • Find My Watch: Tap Set security, and then tap Reset watch > Reset. If the Set security option does not appear, tap Turn on Remote Connection, and then tap OK

    • Find My Gear: Tap Control remotely. If Control remotely is turned off, tap the switch to turn it on. Then, tap Reset Gear > RESET.

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