Galaxy Book5 360 (15.6", Core Ultra 5, 16GB), a Copilot+ PC

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*Image is simulated. Samsung account login may be required to use certain Samsung AI features. Some function availability may vary by device model.

Meet the best-in-class Galaxy Book5 360. This AI-powered PC packs a punch with the latest Intel® Core™ Ultra processor and an all-day battery1~5 — perfect for your next all-nighter.

See the Highlights

Powerful processor

The connected power of Galaxy

Galaxy AI on PC

All-day battery 1~5

 

Powerful processor driving the Next-Gen AI PC

Experience a new level of transformative AI performance with the super-fast Intel® Core™ Ultra processor (Series 2), upgraded graphics and an advanced NPU capable of up to 47 TOPS. Harness all that power to blaze through heavy workloads, video editing and easily complete AI-intensive tasks with incredible speed.

*Screen image simulated for illustrative purposes. Actual UX/UI may vary.**CPU and GPU specifications may vary depending on model, country, or region.***NPU performance varies by processor. Intel® Core™ Ultra 5 and Intel® Core™ Ultra 7 support up to 40 TOPS and 47 TOPS respectively.****The enhanced performance figures of the CPU and GPU are based on a comparison between Galaxy Book5 360 with Intel® Core™ Ultra 7 (Series 2) 258V processor and Galaxy Book4 360 with Intel® Core™ 7 processor. The CPU single-core performance has improved by 14% and GPU by 158%.

Search is at your fingertips

Simply circle something you want to search and instantly receive search results. It's fast, easy, and doesn't require a bunch of new windows. S Pen and your finger are now able to search in ways you only dreamed about.

A smart watch shown onscreen on Galaxy Book5 360 is traced using AI Select and search results with relevant content appear on the screen. A smart watch shown onscreen on Galaxy Book5 360 is traced using AI Select and search results with relevant content appear on the screen.
*Images simulated. Sequences shortened. Results for illustrative purposes only. Actual UI may be different. **Results may vary depending on visual matches. Accuracy of results is not guaranteed.***Requires internet connection and Samsung Account login.****Service availability may vary by country, language, device model. Availability of supported languages may vary. Certain languages may require language pack download.*****AI Select download and installation may be required when launching the app for the first time.******S Pen inbox availability may vary by country or region.

Rewind time with Recall

Need to find your old class notes? No worries. Recall has you covered — allowing you to explore your laptop's history. You can even re-engage with that moment in your PC's history. Simply explain what you can remember — an image, text, whatever —  and Recall will find that exact moment in time.

Screenshots of Recall are shown displaying search results of different queries and selection on the timeline, including a webpage, a Paint app and a PowerPoint presentation. Screenshots of Recall are shown displaying search results of different queries and selection on the timeline, including a webpage, a Paint app and a PowerPoint presentation.
*Copilot+ PC experiences will not be available on Galaxy Book5 360 at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.**Image simulated, subject to change. Sequence shortened. Actual UX/UI may differ.***Requires internet connection.****Optimised for select languages (English, Chinese (simplified), French, German, Japanese, and Spanish). Content-based and storage limitations apply.

Upscale imagery the easy way, with AI

Upscale imagery the easy way, with AI Retouch images and clean up blurry photos with Photo Remaster. The snappy tool uses a smart algorithm that gives all-new life to your snaps and makes every detail shine — just like magic.

An image of two young men on skateboards is open in Samsung Gallery app on Galaxy Book5 360 before being remastered using the NPU-powered Photo Remaster tool. The image is blurry and low-quality. An image of two young men on skateboards is open in Samsung Gallery app on Galaxy Book5 360 before being remastered using the NPU-powered Photo Remaster tool. The image is blurry and low-quality.
An image of two young men on skateboards is open in Samsung Gallery app on Galaxy Book5 360 after being remastered using the NPU-powered Photo Remaster tool. The image is bright with sharp details and enhanced quality. An image of two young men on skateboards is open in Samsung Gallery app on Galaxy Book5 360 after being remastered using the NPU-powered Photo Remaster tool. The image is bright with sharp details and enhanced quality.
*Images simulated. Sequences shortened. Results for illustrative purposes only. Actual UI may be different. **Service availability may vary by country, device model.

Co-creator. Dream, doodle, transform

Need a custom image for a presentation? Use Cocreator in Paint — sketch your idea and watch as AI transforms it into artwork. Edit, regenerate and apply finishing touches using simple prompts.

*Copilot+ PC experiences will not be available on Galaxy Book5 360 at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.**Image simulated, subject to change. Sequence shortened. Actual UX/UI may differ.***Availability of the functions and its supported apps may vary by country, language and device.****Optimised for English text prompts. Requires Microsoft account and internet connection to access cloud services that help ensure the responsible use of AI.

Real-time translation with Live Captions

Catch every word in conference calls with Live Captions. AI automatically detects speech in meetings and video streams and converts it into English captions in real time, helping you to stay in the know.

*Copilot+ PC experiences will not be available on Galaxy Book5 360 at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.**Image simulated, subject to change. Sequence shortened. Actual UX/UI may differ.***Currently supports translation for video and audio subtitles into English from 40+ languages.

Launch AI with one press

A single press is all it takes to launch Copilot — the dedicated key on the keyboard of Galaxy Book5 360 puts personalised AI assistance at your fingertips for instant access when you need it.

*Copilot is available in select global markets and will be rolled out to additional markets over time. Copilot functionality is limited and has specific system requirements.

Display

Super AMOLED. What a brilliant idea

From detailed presentations to vibrant content, it all looks sharp on the 15.6" Super AMOLED display. With vivid colours, fast response time and reduced blue light emission, this brilliant screen delivers a delightful viewing experience.

*Screen image simulated for illustrative purposes. Actual UX/UI may vary.**Blue light emission is reduced compared with conventional LCD displays.***The Super AMOLED display used in Galaxy Book5 360 has received the "Eye Care" certification from SGS based on its ability to drastically reduce the harmful effects of blue light. More information of this certification can be found on www.sgs.com/performance.

Tap into your potential

Galaxy Book5 360's touchscreen, compatible with S Pen, puts control at your fingertips. Navigate through apps and menus, sketch ideas, edit content and more using intuitive multi-touch gestures that enhance productivity and creativity at every touch — whether you're using your fingertips or the S Pen.

*Screen image simulated for illustrative purposes. Actual UX/UI may vary.**S Pen inbox availability may vary by country or region.

Stay powered up from morning to night1~5

Charge once, stay productive all day with the long-lasting battery of Galaxy Book5 360, supporting up to 31 hours of video runtime. To power up, plug in the compact charger to get up to 39% in just about 30 minutes using fast charging.

Surround yourself with Dolby Atmos audio

Tuned with Dolby Atmos, the speakers on Galaxy Book5 360 fill your space with rich, immersive sound. Whether you're catching up with studies, video chatting or tuning into your favorite music, enjoy dynamic audio that keeps you engaged from start to finish.

Plug and play

Galaxy Book5 360 is equipped with a wide range of ports. Hook up essential devices to your workstation with ease using the two built-in Thunderbolt 4 ports, HDMI, USB-A, microSD card slot and Headphone/Mic.

*Port layout may vary by model.**Actual speed of USB may vary depending on user environment.

Wi-Fi 7. Full speed ahead

Go online, stay online — Wi-Fi 7 is up to 4.8x faster than Wi-Fi 6, letting you connect reliably with lightning speed. Join online meetings, share updates and stay in touch easily with smooth real-time interactions and ultra-low latency.

*Wi-Fi 7 network availability may vary by OS version, country, market, network provider and user environment. Requires optimal connection and a Wi-Fi 7 router.**Wi-Fi 7 (supporting 320 MHz channels and 4096 QAM) is up to 4.8x faster when compared with Wi-Fi 6 and Wi-Fi 6E (supporting 80 MHz channels and 1024 QAM).

*Wi-Fi 7 network availability may vary by OS version, country, market, network provider and user environment. Requires optimal connection and a Wi-Fi 7 router.**Wi-Fi 7 (supporting 320 MHz channels and 4096 QAM) is up to 4.8x faster when compared with Wi-Fi 6 and Wi-Fi 6E (supporting 80 MHz channels and 1024 QAM).

The connected power of Galaxy

Seamlessly pair and control Galaxy devices

Nearby devices lets you connect and operate your Galaxy devices in an instant. Open the menu on Galaxy Book5 Pro 360 to link devices with a simple drag-and-drop, then launch intuitive features such as Multi Control and Storage Share between your phone, PC and Tab all from one connectivity hub.

*To use the Nearby devices feature, phone, tablet, or PC must be signed into Samsung account, Wi-Fi and Bluetooth must be enabled, and the following conditions must be met.
- Galaxy phones and tablets: One UI 7 or higher
- Galaxy Books: The Nearby devices app needs to be installed from the Microsoft Store. Samsung Settings 6.0 or higher. Samsung Continuity Service 1.13 or higher
**Discoverable devices:
- Galaxy phones and tablets: One UI 7 or higher required for full functionality. If your phone or tablet has One UI 4.1.1 or higher and Continuity Service 1.2.27 or higher, only limited features are available.
- Galaxy Books: Samsung Settings 6.0 or higher. Samsung Continuity Service 1.13 or higher
- Samsung TVs (released in 2016 or later), Smart monitors, and projectors: Must be turned on and must have been connected to the phone/tablet at least once using Smart View or DeX.
- Galaxy Buds, Watches (Galaxy Watch4 and above), fitness bands, and Rings: Must be paired with the phone using Bluetooth. Galaxy Buds must be removed from the case or the case must be opened.
***Feature availability may vary by region and device model.

Storage Share. Explore files across devices

With Storage Share, enjoy the freedom of using the storage on your phone and PC as one. Browse photos and play videos stored on your phone, edit mobile content and import it in your projects directly on your PC — no file downloading required.

*Each device must be signed in to same Samsung account and must have both Wi-Fi and Bluetooth turned on. Requires updated Galaxy phones and tablets with One UI 7 or higher and kernal version 5.15 or higher and Galaxy Book2 or later(Intel) and Galaxy Book4 or later(Arm) and Samsung Smart TV models including U8000 and above released after 2025.
**Feature availability may vary by region and device model.

Quick Share. Swift, safe transfers

Sharing pics, docs and massive files between Samsung Galaxy devices is a breeze with Quick Share. Connect devices via direct wireless pairing for instant transfers, even if it's something sensitive — the private sharing feature encrypts your data with blockchain technology for safekeeping.

*Available on devices with One UI 2.1 or above, with Android Q OS version or higher installed. Bluetooth Low Energy and Wi-Fi connection are both required for Quick Share. Supports Galaxy Books, including Qualcomm-based PCs released in 2020 and later, and Windows PCs with Intel Bluetooth/Wi-Fi from other manufacturers. (OS: Windows 10 2004 version or higher, Bluetooth driver: Intel 22.50.02 or higher, Wi-Fi driver: Intel 22.50.07 or higher). Number of devices Quick Share can share to at the same time may vary depending on the Wi-Fi chip hardware of the sharing device. Actual speed may vary depending on device, network condition and user environment. The transferable type, number, capacity and expiry date of files, as well as the number of simultaneous file shares in Private Share may be limited.

Multiple devices, unified control

With Multi Control, multitask seamlessly across Samsung devices using your PC's keyboard with a mouse. Navigate through menus, access files and data, copy and paste content easily between your laptop and your smartphone, Galaxy Tab, Samsung TV or Smart monitor.

*Each device must be registered with a single Samsung Account and connected to the same Wi-Fi network.**Multi control requires updated Galaxy phones and tablets with One UI 5.1.1 or above and Galaxy Book series devices released in 2021 or later with Samsung Settings v1.5(Intel) or Samsung Settings v3.3(ARM) and 2024 TVs or 2024 Smart monitors.***Some functions(such as Copy & Paste or Drag & Drop) may not be available when using certain device models and apps.****Feature availability may vary by region.*****Screen image simulated for illustrative purposes. Actual UX/UI may be different.

Bring along your Tab as a Second Screen

Double your workspace by connecting Galaxy Tab as an additional display to your PC. Link the devices with just a click on your laptop, then take advantage of the extra space on Galaxy Tab with Extension, Duplicate and Rotation modes to rearrange your view.

*For a better experience, both devices must be signed in to the same Samsung account.**Available on select Samsung Galaxy Tab models only, including Galaxy Tab S10+, Tab S10 Ultra, Tab S9, Tab S9+, Tab S9 Ultra, Tab S9 FE, Tab S9 FE+, Tab S8, Tab S8+, Tab S8 Ultra and Tab Active4 Pro with One UI 3.1 or later versions installed.***Available on Samsung Galaxy Book series devices with Windows 10 2004 OS or later version installed. Some additional functions are supported only on Samsung Galaxy Book series devices.****Some apps may not support this feature for content protection purposes.

Access your mobile world on PC

Connect your smartphone to your PC via Phone Link to access recently viewed webpages or launch up to 5 mobile apps right from your laptop. Use smart AI features from your Galaxy smartphone and get an expanded view on the big screen of Galaxy Book5 360.

*Connect your Samsung Galaxy device to Windows PC via Link to Windows app on your phone and Microsoft Phone Link app on your PC. Sign in with the same Microsoft account on both devices and follow the setup prompts.**Link to Windows is preloaded on select Samsung Galaxy devices. Microsoft Phone Link requires Windows 10 or above. For best performance, connect both devices to the same Wi-Fi.***Some mobile apps may restrict screen sharing. Galaxy AI features and availability may vary by device.****Samsung account login may be required for certain Galaxy AI features.*****Samsung makes no guarantees on the accuracy, completeness or reliability of AI output.******Images simulated. Sequences shortened. Actual UI may differ.*******Galaxy AI features are free until the end of 2025 on supported devices. Different terms may apply for AI features provided by third parties.

Frequently Asked Questions

Does Galaxy Book5 360 support S Pen?

Galaxy Book5 360 supports S Pen and it comes included in the box. Use the precise S Pen to sketch your ideas, elevate your note-taking and fine-tune details in your projects.

*S Pen inbox availability may vary by country or region.

What processor does Galaxy Book5 360 have?

Galaxy Book5 360 is a convertible laptop with a powerful processor delivering incredible next-gen AI PC performance for your daily needs or academic pursuits. Speed through heavy workloads, video editing, AI-intensive tasks and more with ease. Galaxy Book5 360 is equipped with an Intel® Core™ Ultra processor (Series 2) and features an NPU capable of up to 47 TOPS, a CPU with up to 14% and GPU with up to 158% improved performance when compared with Galaxy Book4 360.

*CPU and GPU specifications may vary depending on model, country, or region.**NPU performance varies by processor. Intel® Core™ Ultra 5 and Intel® Core™ Ultra 7 support up to 40 TOPS and 47 TOPS respectively.***The enhanced performance figures of the CPU and GPU are based on a comparison between Galaxy Book5 360 with Intel® Core™ Ultra 7 (Series 2) 258V processor and Galaxy Book4 360 with Intel® Core™ 7 processor. The CPU single-core performance has improved by 14% and GPU by 158%.

What AI features does Galaxy Book5 360 have?

Galaxy Book5 360 supports intelligent Copilot+ PC and Galaxy AI features, enhancing your daily productivity and creativity.Use Galaxy AI features such as AI Select to instantly get search results for text, images and QR codes using S Pen, the cursor or your fingertips. With Photo Remaster, upscale and retouch your photos with ease.Copilot+ PC features provide personalized AI assistance. Use Recall to look through past task history on your PC, Live Captions to get real-time translation, or Cocreator in Paint to transform your bright ideas into works of art.

*Copilot+ PC experiences will not be available on Galaxy Book5 360 at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.**AI features require internet connection and Samsung or Microsoft account login.***AI features service or function availability may vary by country, language or device model. Availability of supported languages may vary. Certain languages may require language pack download. ****Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.*****Please refer to the product page for detailed restrictions of each feature.

Does Galaxy Book5 360 have a touchscreen?

Galaxy Book5 360 features a 15.6" high-resolution Super AMOLED touchscreen. Thanks to the 2-in-1 convertible design, the expansive screen can rotate up to 360°, so you can flip it as you wish and tap into your potential.

*The Super AMOLED display used in Galaxy Book5 360 has received the "Eye Care" certification from SGS based on its ability to drastically reduce the harmful effects of blue light. More information of this certification can be found on www.sgs.com/performance.**Thickness, weight and color availability may vary by model, configuration and country.

What is the battery life of Galaxy Book5 360?

Galaxy Book5 360 is a laptop supporting long-lasting battery life, so you can stay productive for as long as you need.Galaxy Book5 360 supports up to 31 hours of video runtime.If you run low on battery, don't worry. Galaxy Book5 360 supports fast charging — simply plug in and get up to 39% charge in just about 30 minutes.

*Based on results from internal lab tests for local video playback time conducted by Samsung. Battery capacity, video runtime, battery life on a full charge and amount of charge that can be charged in 30 minutes vary by model and configuration.**Please refer to the product page for detailed restrictions of each feature.

Specifications

  • Windows 11 Home (Samsung recommends Windows 11 Pro for business)

  • CPU

    Intel® Core™ Ultra 5 Processor 226V (P-core Up to 4.5 GHz 8 MB LLC Cache)

  • GPU

    Intel® Arc™ 130V GPU (8GB)

  • GPU Type

    Shared

  • NPU

    Intel® AI Boost

  • Size (inch)

    15.6"

  • Resolution

    1920 x 1080 (FHD)

  • Type

    AMOLED

  • Touch Screen

    Yes

  • Pen Support

    Yes

  • Memory Capacity

    16 GB

  • Memory Type

    LPDDR5X (On Package)

  • Storage Capacity

    256 GB

  • Storage Type

    NVMe SSD

  • Number of Storage Slots

    2

  • Colour

    Gray

  • Form Factor

    Laptop

  • Speaker

    Stereo Speakers

  • Sound Effect

    Dolby Atmos®

  • Mic

    Dual Array Digital Mic

  • Camera

    2.0 MP

  • Wi-Fi

    Wi-Fi 7, 802.11 be 2x2

  • Bluetooth Version

    Bluetooth v5.4

  • HDMI

    1 HDMI

  • USB

    2 Thunderbolt™ 4, 1 USB3.2

  • External Storage Support

    MicroSD

  • Earjack

    1 Headphone out/Mic-in Combo

  • Keyboard

    Pro keyboard with Numeric key

  • Keyboard Backlit

    Yes

  • Touchpad

    Clickpad

  • PEN

    S Pen

  • TPM

    Yes

  • FingerPrint Reader

    Yes

  • Battery Capacity (Wh, Typical)

    68.1

  • AC Adapter

    65W USB Type-C Adapter

  • USB PD Support

    Yes

  • Power Required for Charging (Min / Max, W)

    60 | 65

  • Dimension (WxDxH, mm)

    355.4 x 228.0 x 13.7 mm (13.99" x 8.98" x 0.54")

  • Weight (kg)

    1.46 kg (3.22 lbs)

  • Accelerometer Sensor, Gyro Sensor

  • SmartThings Support

    Yes

Reviews

Galaxy Book5 360 (15.6", Core Ultra 5, 16GB), a Copilot+ PC

3.4

Recommended by 70% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5 stars 52%
4 stars 8%
3 stars 0%
2 stars 8%
1 stars 32%
Features 3.8
Performance 3.7
Design 3.3
Value 2.8

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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17 Reviews

Mihail1986
5 (9,999)

2025-06-21

London

5 (9,999)
I like the nice design that i can use it as a laptop and tablet in the same time.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-06-23

CX

We're over the moon to see you're loving the Galaxy Book5 360, Mihail! With its versatile design allowing you to use it as a Tab or laptop, speedy processor and stunning display, we can see why you've awarded us five stars! ^CH at Samsung Support

Surya Vamsi
1 (9,999)

2025-07-07

Leicester

1 (9,999)
The Samsung Book 5 360 is advertised as a "Copilot PC," but that label is more misleading than helpful. While the device itself is a decent laptop in terms of hardware and design, the Copilot branding suggests AI integration that simply isn't delivered out of the box. Samsung doesn’t provide any real AI features exclusive to this device. The "Copilot" feature refers to Microsoft’s AI assistant, which is available on many Windows laptops anyway. Worse, when you try to use the more powerful Copilot features, the system prompts you to pay for a Microsoft 365 premium subscription. Samsung doesn’t include this in the purchase—meaning the AI tools are mostly locked behind a paywall. If you're buying this laptop expecting enhanced AI integration or a unique Copilot experience, you're likely to be disappointed. You're essentially getting a regular Windows laptop with typical specs and some light marketing spin. There’s no added value in the "Copilot PC" branding unless you’re willing to pay extra for Microsoft’s services yourself. Overall, it’s misleading to promote this as a feature when it adds nothing beyond what you’d get with any recent Windows 11 laptop. Rating: 1.5/5
[D] Alternative Text [D] Alternative Text

Features

1 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-07-17

CX

Thank you for taking the time to share with us this review about your experience with the Galaxy Book5 360, Surva. While we are pleased to read that you like the powerful hardware and sleek design of this product, we also appreciate that you didn’t find the Copilot AI experience satisfactory. More specifically, we understand that you would have preferred for Copilot to be more exclusive and independent of Microsoft 365, with it being able to deliver a more unique experience compared to other Windows laptops. We will certainly make sure to take this feedback on board, so we can use it to improve our future IT products and technology. ^CL at Samsung Support

Display Cracked
1 (9,999)

2025-10-13

1 (9,999)
Laptop is 5 months old and the Display has cracked. I see there are others in the same situation wish i had seen this before purchasing. Samsung will not repair under warranty as any cracks are treated as damage, its only had normal daily use, been very well cared for and certainly never been dropped or damaged in any way you can hear the screen creaking as you open and close the lid so i would question its durability. Really disappointed as i thought i purchased a premium product as all the other Samsung products i have are excellent. I have " reached out" to customer support and the above review is due to their response.

Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-10-13

CX

Thank you for taking the time to review your experience with the Galaxy Book5 360. We're sorry to hear that you're unable to use your device due to a cracked display. While physical damage would require a chargeable repair, our qualified engineers will ensure your laptop is restored to its original condition with a high-quality repair. You'll then be able to enjoy all the fantastic features it offers once again. Your warranty will also remain valid after the repair is completed, so your device will continue to be covered. If you've already contacted our team, we recommend staying in touch with them, as they'll be best placed to support you through the repair process. Although our laptops are built with durability and high-quality components in mind, we'll make sure to pass your feedback along to help us improve our products and after-sales service. ^CL at Samsung Support

Incredulous Customer
1 (9,999)

2026-05-19

Stratford Upon Avon

PC Storage : 256 GB | Colour : Grey
1 (9,999)
While the device is a superbly designed and efficient tool, I am extremely disappoint3d to find that my Book5 360 has been rendered completely useless by an OTA update that has completely killed the laptop. Over two weeks later and I still do not have a working laptop. It is under warranty and less than 6 months old. Shockingly bad service from Samsung who know this is a widespread fault on this model but are continuing to sell this laptop to unsuspecting customers and provarocating on supplying a replacement. I have many devices in the Galaxy ecosystem, but this is a very poor situation for Samsung to be failing their customers so badly.

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-05-21

Samsung

We are sorry to hear that, although you find the Galaxy Book5 360 to be a superbly designed and efficient product, you have been unable to use it due to an issue following an over-the-air update. We completely understand your disappointment, especially as you have not been able to make full use of your device for the past two weeks. While software updates are designed to improve performance, stability, security, and compatibility with new features and applications, we would certainly like to see this issue resolved as quickly as possible so that you can enjoy your device as intended. Although we appreciate that you have already contacted us regarding this matter, we would recommend getting back in touch with our IT Technical Support specialists at your earliest convenience so that they can investigate the issue further and provide the most appropriate assistance. You can contact them on 0333 000 0333 (Monday to Friday, 8am–8pm; Saturday and Sunday, 9am–6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ We want you to be able to enjoy all the benefits of the Galaxy ecosystem to the fullest, and we look forward to helping you achieve a positive resolution as soon as possible. ^CL at Samsung Support

Shocked and Disappointed
1 (9,999)

2025-06-29

1 (9,999)
The spec and performance is irrelevant if the screen spontaneously cracks after 10 days of very careful use. Made much worse by Samsung refusing to replace or repair it because they insist that it doesn't happen, despite the huge number of people reporting that their screens have also cracked by themselves.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-06-30

CX

Thank you for taking the time to review the Galaxy Book5 360. We pride ourselves on creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. Physical damage is not covered by warranty which results in a chargeable repair. We understand this isn't ideal, but we encourage you to contact us to look at your options. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Galaxybook user
1 (9,999)

2025-09-13

Sheffield

PC Storage : 256 GB | Colour : Grey
1 (9,999)
I purchased the Galaxy Book5 360 in mid-June 2025, intending to use it for university. It’s never left my desk, never been dropped, and has been handled with care. A few days ago, I noticed what looked like a speck of dust on the screen. When I gently tried to brush it away, hairline fractures appeared—it turns out the “dust” was actually a minute crack. The device is less than 3 months old, and the screen cracked under light pressure during normal use. Samsung Support declined warranty coverage, calling it accidental damage. I respectfully disagree. This feels more like a manufacturing flaw than misuse. I’ve requested a reassessment and hope Samsung will reconsider. For a premium device, I expected better durability and support. If anyone else has experienced similar issues, I’d appreciate hearing your story.

Features

2 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-09-14

CX

We're sorry to hear about the issues you have experienced with the display of your Galaxy Book5 360. This isn't what we'd expect to hear, and we'd love to help. Please reach out to our Support Team so that we can take a look into this. You can find the contact details and opening times here: https://www.samsung.com/uk/support/contact/ We look forward to hearing from you! ^EW at Samsung Support

DeanMc
1 (9,999)

2025-09-02

1 (9,999)
I bought 2 off 360 Pro, version 2. One of them had 2 occurrences of unexplained screen cracks that samsung did not take any accountability for and required me to fund repair. The two instances were totally unexplained, possibly only caused by opening or closing. I do not trust this product or samasung customer services.

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-02

CX

We are disheartened to see you are not enjoying your Galaxy Book5 360, Dean. With the striking 15.6" FHD AMOLED display, you'll get the ultimate viewing experience, and can rest easy knowing you are in safe hands. We can assure you that you will not be disappointed in this epic laptop, and will love it for years to come! If you have any questions, our helpful Support Teams are on hand to help. You can find their contact details here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

I2025
5 (9,999)

2025-06-10

Suffolk

PC Storage : 256 GB | Colour : Grey
5 (9,999)
Perfect laptop for a computer science student. Performance amazing, runs like clockwork. Intel AI processor means you get Copiolt+ PC benefits, which are cool. Display is bright and vibrant, and it's great how it can be converted into tent/tablet mode, makes note taking really easy! 16GB RAM is fine for my workload. Laptop arrived very fast, and trade in process easy. Will certainly buy from Samsung again. Also great that an S-pen is included. Laptop perfect if you're already embedded into the Samsung ecosystem.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-06-11

Samsung

It makes us very happy to know that you think the Galaxy Book5 360 is an amazing laptop for studying computer science! We are pleased that this brilliant product has already been seamlessly integrated within your Samsung Ecosystem, and that you are particularly impressed by its flawless performance, given by the AI-powered Intel® Core™ Ultra processor and 16 GB RAM. We are also delighted that you are happy with its radiant display and versatile design, with its advanced S Pen, and that the delivery and Trade-in process was smooth and swift. This fantastic laptop will make a difference every day! ^CL at Samsung Support

Matt1978
2 (9,999)

2025-12-13

London

2 (9,999)
Warning - bought to use lightroom and is not up to the job. Every time I apply denoise the machine has an meltdown and crashes. A £1500 laptop in 2025 should be able to do basic image editing. Machine looks great but is almost useless to me if I can't use some basic functions in lightroom
[D] Alternative Text [D] Alternative Text

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-12-15

CX

We're sorry to see that issues with using Lightroom have impacted your experience with the Galaxy Book5 360, Matt. With the powerful Intel® Core™ Ultra processor (Series 2) running this laptop, we certainly wouldn't expect you to have any issues with photo editing. We would recommend reaching out to Lightroom support to ensure that your application is working as it should be. If it is, and you do need further support, please reach out to our Support Teams, who will be happy to help get to the bottom of this for you. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a magnificent laptop, and we're here to ensure that you can thoroughly enjoy it. ^SK at Samsung Support

Daniel Zabika
5 (9,999)

2025-10-02

Kampala, Uganda, East Africa

5 (9,999)
In comparison to other high end pc on the market, Galaxy book 5 pro 360 leads to the front. It delivers great efficient perfomence packed in a light weight compatible pc.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-10-03

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy Book5 360, Daniel! Weighing only at 1.46kg, you'll be taking this around easier than ever before, and with the powerful Intel® Core™ Ultra processor (Series 2), you'll get the ultimate performance! ^LB at Samsung Support

Q360
5 (9,999)

2025-03-21

5 (9,999)
Good quality, excellent 2 in 1, creative innovation, beautiful and clear, great refreshing speed and lasting battery.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-03-31

CX

We are pleased to read that you love the amazing Galaxy Book5 360! As you mentioned, this outstanding device unleashes whole new levels of creativity and possibility in your life, while also being versatile and powerful with its vibrant display and long-lasting battery. This laptop will help you power through your day effortlessly. ^CL at Samsung Support

Jaesh
5 (9,999)

2025-09-19

5 (9,999)
Excellent laptop good screen keyboard is perfect and battery life brilliant

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-20

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

Deanjs
1 (9,999)

2026-04-28

Ashby de la Zouch

1 (9,999)
The laptop it's self is great and can not fault it. But it developed a very thin red and green line on the screen, so I contacted Samsung and they arranged collection to their 3rd party repair centre again great service, then I get a report notice saying the screen was cracked and to repair will be £311.00. The laptop sits on my desk all day and at night the lid is closed that's it so how can the screen get damaged by closing the lid without force or malice.

Features

4 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-04-29

Samsung

We’re sorry to hear about the issue with the screen of your Galaxy Book5 360, and we understand that this situation isn’t ideal, Dean. At Samsung, we’re committed to maintaining high standards across all our products, including our laptops. While warranty coverage depends on the nature of the fault, we would still encourage you to proceed with the repair, so our engineers can restore your laptop to full working order, helping you enjoy its quality, performance, and smart features for a long time to come. Your feedback has also been shared with our teams to help improve clarity around our repair policy and ensure we continue to meet our customers’ expectations. If you need any further assistance with your repair, or have any questions or concerns, we remain available to help. For future reference, our full contact details and opening times can be found on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

John2025555
5 (9,999)

2025-05-16

5 (9,999)
Fast start up, great performance, and touch screen works very well with hand or pen. Very easy to carry due to weight and slimness. Handles Photoshop and Lightroom with ease, even the processor-heavy enhancement in PS. The obny slight niggle is that it would be great to have somewhere on the laptop itself to store the pen.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-05-16

CX

Thank you for taking the time to share with us this five-star review about your amazing Galaxy Book5 360, John! We are pleased to read that you are happy with the superb performance of this laptop, given by the super-fast Intel® Core™ Ultra processor, which handles all your favourite applications easily. Additionally, it is great that you are enjoying its light and compact design, as well as the accuracy and vibrancy of its 15.6" touch screen display. We also appreciate that you wished for the laptop to have a dedicated slot to store the included S Pen, which is something we can certainly pass along to impress you even more with our future models. In the meantime, we are confident that this fantastic IT product will help you boost your productivity and creativity to the next level. ^CL at Samsung Support

ShadowStorm83
4 (9,999)

2025-09-23

Devon

PC Storage : 256 GB | Colour : Grey
4 (9,999)
It converts from laptop to tablet with easy (my Tab s10 ultra struggles with this }. The display is nice. not as heavy as my old laptop was and definitely a lot thinner and therefore feels more portable! I'm still looking into have all 4 of my Samsung devices connected to my laptop :}

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-09-23

CX

Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support

Umzzzz
2 (9,999)

2025-10-06

2 (9,999)
Dumb how the speaker is at the bottom basically no sound at all comes out and also this just gets scratched really easily as when you put it down as the tablet side the top will get scratched no matter where you put it. Should of put a small rubber bit at the top

Features

5 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-10-06

CX

Thank you for sharing your review on the Galaxy Book5 360. We’re sorry to hear that your experience hasn’t met your expectations. The placement of the speakers is designed to create a balanced audio profile, especially when used on a flat surface where sound reflects outward. However, we appreciate this may not deliver the sound experience you were hoping for in every situation. Using a stand or slightly elevating the device can help improve clarity and volume. We also appreciate your comments about surface wear. The Galaxy Book5 360’s slim, 2-in-1 convertible design aims to keep the profile lightweight, but we recognise your point about potential scratching when used in tablet mode. We’ll be sure to pass your suggestion about adding protective rubber edging, and we still hope you can make the most of this smart and powerful IT product. ^CL at Samsung Support

L S J
4 (9,999)

2025-10-09

4 (9,999)
Its a great device, only issues are with some of the samsung apps struggle to open, like multicontrol. Enjoying the feature of being able to use a pen, very useful for note taking in lectures

Features

5 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-10-09

CX

We're so pleased to hear that you're enjoying all of the fantastic features that your gorgeous Galaxy Book5 360 has to offer. The S Pen is such a great addition, especially for taking notes in lectures! In regard to the issue you're experiencing with some Samsung apps struggling to open, please feel free to contact our helpful Support Teams who are on hand and keen to assist. You can find our contact details and opening hours here: https://www.samsung.com/uk/support/contact/ We really appreciate you taking the time to share your review, and we look forward to ironing out the apps for you! ^EW at Samsung Support

User manual & Downloads

User Manual(Windows 11)

ver 2.1 | 1.16 MB

11.08.2025

ENGLISH

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