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Bespoke Compact Oven Series 4 50L

NQ5B4553FBK/U4

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Highlights

5-year warranty on parts & labour available on this appliance

5-year warranty on parts & labour available on this appliance

Features

More taste, less time

Faster oven cooking

Microwave Combi

Save time cooking and enjoy deliciously crisp and tasty food. As well as being a general convection oven it also includes a “stirrer” microwave that cooks or warms-up food much faster and more evenly. Or you can combine both, so that dishes are cooked quickly and thoroughly, inside and outside.

* Available on certain models.

More joy, less burden

SmartThings Cooking

Make your kitchen experience more joyful. SmartThings Cooking* saves time and minimises the burden of cooking. By understanding your needs, it recommends personalised recipes** and creates a weekly meal plan. It also offers a guided cooking experience and enables effortless grocery shopping***.

"* Requires a wireless network and the Samsung SmartThings App. The Samsung SmartThings App supports Android OS 4.0 (ICS) or later, which is optimised for Samsung smartphones (Galaxy S and Galaxy Note series). This App also supports iOS 7 or later for iPhone models. The SmartThings App is available in the App Store and Play Store.** Available in certain languages, including English, French, German, Italian and Spanish.*** Only available in the UK and Germany. Other countries will be added soon."

Easily cleans light soiling in the oven

Steam Cleaning

Get rid of light soiling much more easily. Compared to traditional oven cleaning, Steam Cleaning needs less time, power and effort to remove drips and splashes. It creates steam that loosens food particles, so any residue can be wiped away without scrubbing, leaving the oven sparkling clean.

Cook much more in a larger oven space

50L Large Capacity

Create more and larger dishes with a huge 50 litre capacity oven. It opens up more possibilities in home cooking. You can prepare plenty of different food together, like everything you need for a party. Or it can easily accommodate large items, like a king-size turkey, for a family gathering.

How to measure

Specifications

  • Weights/Dimensions

    595 x 456 x 570 mm

  • Weight (Net)

    38.8 kg

  • Oven Capacity

    50 L

  • Steam Type

    No

  • Oven Funtion(Combi MWO,Steam Combi,MWO Solo,Oven Solo,MWO Grill)

    Combi MWO

  • Cleaning Method

    Steam Clean

  • Defrost (Auto / Power / Sensor)

    Auto Defrost 5ea

  • Auto Programs

    Yes

  • Air Fry

    No

  • Child Safety Lock

    Yes

  • Timer

    Yes

  • Keep Warm

    Yes

  • Sound on/off

    Yes

  • Setting (Clock System Option (12H/24H))

    No

  • Upper Grill (In/Out)

    1400 / 1100 W

  • Lower Grill

    1000 W

  • Interior Light (Position)

    Left

  • Interior Lamp

    40W(Halogen)

  • Language Option

    No

  • Cavity Material

    Ceramic Enamel

  • Oven Colour

    Clean Black

  • Display Type

    LED (White)

  • Control Type

    Dial & Touch

  • Oven Door Glass

    Triple

  • Door Type

    Drop Down

  • Auto Cook

    20 ea

  • Power Source

    230V / 50Hz

  • MWO Watts

    230 V: 750, 240 V: 800 W

  • Output Power (Max)

    2700 W

  • Power Consumption (Grill)

    2600 W

  • Power Consumption (Microwave)

    1600 W

  • Power Consumption (Convection)

    2600 W

  • Fan

    1

  • Installation Type

    Built - In

  • Outside (WxHxD)

    595 x 456 x 570 mm

  • Cutout (WxHxD)

    560 x 446 x 549 mm

  • Loading Quantity (20/40ft)

    95 / 212

  • Net Weight (kg)

    38.8 kg

  • Weight (Gross)

    45.6 kg

  • Ceramic Tray

    1 ea

  • Square Baking Tray

    1 ea

  • Wire Tray Insert

    1 ea

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

  • Security Update Period (At least 5 years from launch of product)

    31 December 2027

Reviews

Bespoke Compact Oven Series 4 50L

1.9

Recommended by 22% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5.0 0%
4.0 11%
3.0 22%
2.0 11%
1.0 56%
Features 2.2
Performance 2.7
Design 1.9
Value 1.9

Reviews with images & videos

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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9 Reviews

Knobby
4 (9,999)

2024-03-08

Wales

4 (9,999)
This was ordered as a Microwave to compliment a Samsung Dual Oven and Samsung Induction Hob and Samsung Dishwasher as a new kitchen fit. All the products are well made and packed with great features but the Manuals and support are awful. This Microwave has all the features the dual oven has including Air Fry , Steam, Conventional Grill Combination, Microwave, Fan ,Grill, Keep warm and Clean. The manual is useless, as some of these modes are not even mentioned, It all relies on a mobile app. Smart Things. and Food. For me male, elderly, new to cooking anything, who hates mobiles it is a struggle. Phone is too small Tab is not robust enough for a kitchen. For experienced cooks used to electric ovens and hobs I am sure they will love it but simple it is not. I should also mention that the fitters are to return to install at a much lower height. If fitting above a main oven be careful to note the drop down door for someone vertically challenged (5ft 6) access is a problem.
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I recommended this product.
Helpful?

Features

5 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Laura81
1 (9,999)

2023-04-21

Halifax

1 (9,999)
This oven works great, however the finish of the product is very poor. Paying a premium price to be let down with how the oven sits in the built in space. The instructions show how door of the oven sits over the frame of the cabinet. However in reality there is a 6 mm gap at the bottom between the shelf it sits on and the oven, so you see the oven frame. Sat above the Samsung oven that matches, seeing the frame is not nice. I wish I had gone with Neff but I liked Samsung products. This has changed that however as the Helpdesk has said they could send an engineer for a charge, could not fathom what the engineer would actually do. Just a poor design that is not advertised in any pictures correctly or in the manual.
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Helpful?

Features

1 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-04-22

Samsung Support

Thank you for taking the time to share with us this review about your experience with the NQ5B4553FBK Series 4 Smart Compact Oven, Laura. We are pleased to see that you are fully satisfied with the performance of this oven; however, we also appreciate that you are not happy with its design, as you would have liked the oven to fully sit on your cabinet without any gap. We would like to confirm that it is normal for the oven to have a gap of 6mm from the cabinet it is sitting on. This is due to safety reasons to ensure the oven can operate safely and within specifications and, also, to protect the cabinetry from heat damage. We also understand that you contacted our Support Teams to request assistance with this, and that they have offered to send an engineer to check the oven. If you would like to proceed with this, our engineer will do a thorough check of your appliance and its location to make sure it has been installed correctly for your full peace of mind. If you have questions about how to make the most of your oven, or want to book an engineer's visit, please contact again our Support Teams who are always happy to help. For future reference, our full contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support

B1gsword
1 (9,999)

2022-10-08

Kent

1 (9,999)
Not as advertised. This does not air fry or steam cook despite advertised. 830 for a microwave oven !!! I just wasted £2k on 3 ovens all not as advertised. There is nowhere I can get this resolved. 1 1/2 hours on chat and a hour over the phone. I’ve been totally ripped off.
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Helpful?

Features

1 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-12-22

Samsung Support

We are disheartened to see that the NQ5B4553FBK Series 4 Smart Compact Oven is not meeting your expectations. We would like to confirm that, following the information visible under Specifications on the product page of this appliance, Air Fry and Steam Type are labelled as not available. Although this compact electric oven lacks the features mentioned, you will still be able to make the most of other incredible cooking features such as Microwave Combi, SmartThings Cooking, Keep Warm and more, to cook every meal to perfection and in the smartest way. Nevertheless, we will make sure to take your feedback on board so we can use it to improve our future cooking appliances and technology. ^CL at Samsung Support

Crazy Maisie
2 (9,999)

2022-09-07

Warwickshire

2 (9,999)
This really is not a good product. The manual is almost worse than useless. The oven doesn’t actually reach the temperature it is set to. If you want to use the oven there is no way you can preheat other than guesswork. It takes several clicks to do even do something as simple as reheat a cup of tea. There’s lots of features like healthy eating with no explanation of what that actually means. I’m about to reinstall my 20 year old Panasonic and give this one away instead. I wish I had never bought it. What a waste of money
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-09-08

Samsung Support

We're sorry to see that you're not enjoying your oven as much as we'd hoped and intended, Maisie. The oven has been designed for complete ease of use, and has many features and programmes to suit your different needs, so we know we can get you loving it. If you feel that the oven isn't heating up sufficiently, we'd recommend getting in touch with us so that we can look into this further and arrange for an engineer visit if needed. Follow this link which has all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

Adam 23
1 (9,999)

2023-03-24

1 (9,999)
There's nothing to love about this microwave/oven. It just doesn't do what the manual says it should. Pre-heat goes off after 5-6 minutes irrespective of the actual temperature. Even when tasked to warm dishes to 100 degrees after 20 minutes it had only reached 90! The microwave element worked OK but nothing special - considering it was expensive. Customer services based in Philippines with agents having very poor English. A service engineer visited and had nothing good to say about Samsung. In the end the supplier, Currys, agreed to accept return of the oven for a full refund. I have other Samsung products (Freezer, Fridge, Tumble dryer, TV, tablet and phone) but they have not had any issues.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-03-25

Samsung Support

Thank you for taking the time to share with us this review about your experience with the NQ5B4553FBK Series 4 Smart Compact Oven, Adam. We are very sorry to see that you decided to return your oven for a refund as it was not heating as fast and constantly as expected. There can be different reasons as to why this may happen and we recommend following this link, kindly shared by our colleagues abroad, which can be very helpful: https://bit.ly/UnderstandingSamsungOvenTemperatureIssues We also appreciate that you have already contacted our colleagues for support, and that an engineer checked the appliance without a resolution. We would like to confirm that all our appliances, including our ovens, go through a series of rigorous tests to ensure they meet our high standards of quality and performance at the time of manufacturing. Nevertheless, we will make sure to take your feedback on board so we can use it to improve our future appliances and technology. ^CL at Samsung Support

RobN85
1 (9,999)

2022-08-22

London

1 (9,999)
This model does not have air fry or natural steam as shown in the features. Have been passed between customer support and tec team several times , now waiting on a call from a Manager which after 24hrs does not look like it will happen, very disappointed.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-08-30

Samsung Support

This is not what we like to see, Rob, so we do hope that this is resolved for you as soon as possible. Your new Series 4 Smart Compact Oven does offer plenty of diverse, and dynamic ways to prepare meals, so we do hope that you get the chance to experience all of them. ^DB at Samsung Support

Steve70
1 (9,999)

2023-09-03

East Anglia

1 (9,999)
Delivered without the ceramic tray and the rack, so we cannot use the microwave function and have to try and chase the matter up - not what you want from your brand new kitchen. Instructions are poorly written. An overcomplicated product, we should have chosen something simpler.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-09-05

CX

This is not what we like to see, Steve, so thank you for bringing this to our attention. We do recommend speaking to our Customer Support team, so that they can look into this matter for you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact. They would also be happy to go through any of the instructions with you in order for you to get the best out of your new microwave. ^DB at Samsung Support

Franklynw
3 (9,999)

2024-02-26

3 (9,999)
It's a nice oven, just a couple of niggles - 1 - Why do you have to reselect whatever (eg microwave) every time you want to cook? It won't let you set the timer until you zero the cook mode selector & reselect microwave. Duh... 2 - The phone control setting switches itself off which means it's useless for turning the oven on when you're out & want to have something ready for your return. It means the only time the phone control works is just after you've enabled the setting on the oven, ie, when you're at home. Duh again... 3 - As someone else mentioned, the oven switches itself off if you open & close the door, you need to remember to switch it back on again. So easy to forget, makes you wonder if they ever tested it in a real kitchen. Re the "5 Year Warranty" which they say you can register for on their website when you buy it, good luck with that. The links don't work, & when you finally track down the right place, it tells you that the offer isn't valid in your country. Fortunately their customer support was able to sort that out, though it took quite a while.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-02-27

Samsung UK Reviews Team

Thank you for taking the time to share your feedback with us, Franklyn. We are sorry to read that there are certain features that you are unhappy with. Although there are no fixes or solution to these, your insight will be passed on to drive future improvements to our product development. The phone control feature must be enabled, this is a safety feature. We will also look into the process for warranty registration. We want this to be as simple and streamline as possible for our customers and will ensure any necessary improvements are made. ^CR at Samsung Support

Jukie69
3 (9,999)

2024-09-20

Hertfordshire

3 (9,999)
The temperature is accurate. The appliance looks good but you cannot seen the screen. The display is not back lit so almost impossible to see. An engineer checked and confirmed it is the design.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-10-02

CX

Thank you for sharing with us this review about your Series 4 Smart Compact Oven. While we are pleased to read that you are happy with the accurate heating features of this appliance, we also appreciate that you wished the Oven Door Glass to be more transparent, for an easier viewing of the inside. It is also our understanding that our engineer checked your appliance, confirming that it is working correctly. From our end, we will certainly make sure to pass this feedback along, so we can use it to improve this aspect in our future ovens. In the meantime, we hope that the superb performance and excellent functions of your product will turn every meal into a masterpiece for a full premium experience. ^CL at Samsung Support

User manual & Downloads

User Manual

ver 1.0 | 5.85 MB

10.05.2024

ENGLISH

Download

User Manual

ver 1.0 | 5.82 MB

10.05.2024

ENGLISH

Download
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