Can I place my order online and then collect my item(s) in-store? Would this be free of charge to me, or would there be a holding fee?

Yes, but at the moment we only offer collections from Samsung KX in Kings Cross, and only for smaller items. Large appliances, TVs and Soundbars cannot currently be collected.

To collect from Samsung KX, simply select this option when you place your order.

At the checkout, select 'Pick up from Samsung KX in Kings Cross'

Image shows the collection options from the checkout on Samsung.com, which is only Pick up from Samsung KX in Kings Cross, and the price, which is free.

� Pickup from Samsung KX, Unit 120, Coal Drops Yard, London N1C 4DQ

https://www.samsung.com/uk/samsung-experience-store/locations/

Image shows map lookup widget to check eligibility

Is this content helpful?

Thank you. Glad we were able to help. Your feedback helps us provide better support.

All FAQs