Can I cancel my order?
You can cancel your order any time before your order is dispatched. Once your order has been dispatched, you will need to return your item to us after receipt.
You can cancel your order yourself by following the relevant instructions below:
How to cancel your order
You can cancel your order any time before your order status changes to ‘On the Way’.
Guest Users:
1
Select 'Orders'
2
Enter your order number, email address and either your postcode or phone number
3
Click on the 'CANCEL' button next to the relevant order
If you have an account
1
Sign in to your account
2
Select 'ORDERS'
3
Click on the 'CANCEL' button next to the relevant order
Alternatively, you can contact us, one of our Customer Service agents will happy to make all the arrangements for you.