SM-R365
SM-R365Solutions & Tips
-
Message
How to activate WhatsApp notifications on a Galaxy Watch
FAQ for Samsung mobile phones. Find out more about "How to activate WhatsApp notifications on a Galaxy Watch" with Samsung Support.
-
How to use
Galaxy Watch Compass app user guide
Find out how to use the Samsung Galaxy Watch Compass App with our easy guide and instructions.
-
How to use
Measure your ECG with the Galaxy Watch series
Measuring your ECG on the Galaxy Watch allows you to monitor and track the health of your heart.
-
How to use
Measure your body composition with the Galaxy Watch series
Find out how to measure your body composition or BMI using your Samsung Galaxy Watch with our easy guide and instructions.
-
Hardware
Tips and techniques for using your Galaxy Watch D-Buckle strap
Find out how to adjust & charge your Samsung Galaxy Watch with a D Buckle strap using our easy guide & instructions.
-
How to use
How to use Galaxy Wearable Self Diagnostics
FAQ for Mobile Devices. Find more about How to use Galaxy Wearable Self Diagnostics with Samsung Support.
-
How to use
How do I send an error report for my wearable?
FAQ for Samsung Wearables. Find more about 'How do I send an error report for my Wearable?' with Samsung Support.
-
How to use
What do if one of your earbuds is not working properly
Find out what to do if your left or right Samsung Galaxy Earbud is not working with our easy guide and instructions.
-
Backup & Restore
How do I clear up memory space on my device?
FAQ for Samsung mobile phones. Find more about "How do I clear up memory space on my device?" with Samsung Support.
-
Hardware
What phones are compatible with the Galaxy Watch?
FAQ for Samsung mobile devices. Find more about What phones are compatible with the Galaxy Watch? with Samsung Support.
-
How to use
Galaxy Watch Water Resistance
FAQ for Mobile Devices. Find more about Galaxy Watch Water Resistance with Samsung Support.
-
How to use
How to locate your Galaxy devices
Learn how to find your Samsung Galaxy phone, tablet, buds or smart watch with the Find My Mobile feature using our easy guide and instructions.
-
Application
How do I use the Samsung Members App?
Find out how to use the Samsung Members app.
-
How to use
How to activate SOS messages on your Samsung Galaxy Devices
Find more about 'How to activate SOS messages on your Samsung Galaxy device' with Samsung Support.
-
Application
How do I use my watch and phone to locate each other?
FAQ for Samsung Mobile device. Find more about ' How do I use my watch and phone to locate each other?' with Samsung Support.
-
Setting
How do I set up the 4G connection on my Galaxy Watch 4G?
Find out how to connect your Samsung Galaxy Watch to a 4G mobile network with our easy guide and instructions.
-
How to use
How do I use my Galaxy Watch?
Find out more about using your Galaxy Watch with Samsung Support.
-
How to use
How to charge a Galaxy smartwatch
Find out how to charge your Samsung Galaxy Watch with a cable, wirelessly, PowerShare, or without a charger using our guide and instructions.
-
How to use
How to charge the Galaxy Watch5 faster
FAQ for Mobile Devices. Find more about How to charge the Galaxy Watch5 faster with Samsung Support.
-
How to use
How to customise the Galaxy Watch Active
Video for Samsung mobile phones. Find more about “How to customise the Galaxy Watch Active” with Samsung Support.
-
Bluetooth
How to pair Galaxy devices via Bluetooth
FAQ for Samsung mobile devices. Find out more about "How to pair Galaxy devices via Bluetooth" with Samsung Support.
-
How to use
How to properly use your Galaxy Buds2
FAQ for Samsung Mobile. Find more about how to properly use your Galaxy Buds2 with Samsung Support.
-
How to use
How to use 360 audio on galaxy buds pro buds2 and buds live
Find out how to use the 360 Audio feature on Samsung Galaxy Buds Pro, Buds 2 & Buds Live earbuds with our guide and instructions.
-
How to use
How to use the Galaxy Watch Active without a mobile device
Find out more about 'How to use the Galaxy Watch Active without a mobile device' with Samsung Support
-
Battery
How to use Wireless PowerShare
Learn how to use Wireless PowerShare battery charging with your Samsung mobile devices using our guide and instructions.
-
How to use
Registering your Samsung product
Registering your Samsung Device is quick & easy. Simply complete this online form to register your device or read our FAQs to get your questions answered.
-
Software Upgrade
What is Wear OS on the Galaxy Watch4?
FAQ for Samsung wearables. Find more about 'What is WearOS on the Watch4?' with Samsung Support
-
How to use
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
-
How to use
How to customise a Galaxy smartwatch
Find out more about 'How to customise a Galaxy smartwatch' with Samsung Support
-
How to use
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
-
Samsung Hub
Find the best fit for your ears with the Galaxy Earbud fit test
FAQ for Samsung Mobile. Find more about the best fit for your ears with the Galaxy Earbud fit test with Samsung Support.
-
Multimedia
Galaxy Buds not working in power saving mode
FAQ for Samsung mobile phones. Find more about “Galaxy Buds not working in power saving mode” with Samsung Support.
-
How to use
Galaxy Gear end of service
FAQ for Samsung mobile devices. Find out more about Galaxy Gear end of service with Samsung Support.
-
How to use
How can I make a payment with my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.
-
How to use
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
-
How to use
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
-
How to use
How do I clean my Galaxy Watch?
FAQ for Samsung mobile devices. Find more about How do I clean my Galaxy Watch? with Samsung Support
-
How to use
How do I customise the watch face on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How do I customise the watch face on my Galaxy Watch with Samsung Support.
-
How to use
How do I update my Galaxy Buds software?
FAQ for Mobile Devices. Find more about How do I update my Galaxy Buds software with Samsung Support.
-
How to use
How does the Galaxy Watch Active improve my well-being?
Find out more about 'How does the Galaxy Watch Active improve my well-being' with Samsung Support
-
How to use
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
-
How to use
How to connect Galaxy Buds to a smartphone
FAQ for Mobile Devices. Find more about How to connect Galaxy Buds to a smartphone with Samsung Support.
-
How to use
How to reconnect a disconnected S pen
FAQ for Samsung S Pen. Find more about 'How to reconnect a disconnected S pen' with Samsung Support.
-
How to use
How to use in ear or wear detection on Galaxy Buds
Learn how to use in-ear or wear detection on your Samsung Galaxy Buds when listening to music or making calls with our guide and instructions.
-
How to use
How to use the Galaxy Watch
FAQ for Mobile Devices. Find more about How to use the Galaxy Watch with Samsung Support.
-
How to use
Tips for the best audio quality on the Galaxy Buds2
FAQ for Samsung Mobile. Find more about tips for the best audio quality on the Galaxy Buds2 with Samsung Support.
-
How to use
What is a modified product?
Find out more about modified products with Samsung Support
-
How to use
What is the difference between the Galaxy Buds2, Buds Live and Buds Pro?
FAQ for Mobile Devices. Find more about What is the difference between the Galaxy Buds2, Buds Live and Buds Pro Buds with Samsung Support.
-
Hardware
What is the difference between the Galaxy Watch and the Galaxy Watch Active?
Find out more about 'What is the difference between the Galaxy Watch and the Galaxy Watch Active' with Samsung Support
-
How to use
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
-
How to use
What is the Galaxy Buds2 Pro 360 audio feature?
Find out what the Samsung Galaxy Buds 2 Pro 360 audio feature is and how to turn it on with our easy guide and instructions.
-
Power
What to do if an exclamation mark appears on your Galaxy Fit screen
FAQ for Samsung Support. Find more about What to do if an exclamation mark appears on your Galaxy Fit screen with Samsung Support.
-
How to use
What to do if the alarm, media volume, and ringtone are all muted on the Galaxy watch?
FAQ for Samsung Mobile. Find more about what to do if the alarm, media volume and ringtone are all muted on the Galaxy watch with Samsung Support.
Manuals & Downloads
-
{{file.description}}
- ver {{file.fileVersion}}
- {{file.fileSize}} MB
- {{file.fileModifiedDate}}
- {{file.osNames}}
{{file.languageName}}{{file.allLanguageNames}}
Useful links
Other software tools and services
Troubleshoot and book a repair
Need help with your device? Troubleshoot the issue or book a repair with an Authorised Service Centre
Read MoreDoorstep mobile screen repairs at your location
The Samsung mobile workshops will come to you to fix your phone or tablet screen at your doorstep in selected locations across the country
Read More