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Slim Depth Washer Dryer Series 5 AI Energy 9KG & 5KG

Black 9 kg
WD90DG5G34BBEU

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Dimensions

  • Width

    600 mm

  • Height

    850 mm

  • Depth

    480 mm

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Slim Depth Washer Dryer Series 5 AI Energy 9KG & 5KG
Black 9 kg

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Features

Wash intelligently

Wash for less

A-10% Extra Energy Efficiency

Wash clothes using less energy. The Samsung washing machine is energy efficient and even exceeds the minimum energy efficiency requirements for the A Grade rating by up to 10%*. Advanced technologies enhance the washing performance and reduce the wash time, which reduces its energy use.

* Based on Samsung internal testing. The energy consumption of this 9KG model is 45Wh / 100 cycles, which is 10% more energy efficient compared to the minimum threshold of energy efficiency class A (50kWh / 100 cycles for 9KG models). Energy ratings tested with Eco 40-60 program, 10% savings tested with Eco 40-60 program.

Smart, gentle washing

AI Ecobubble™

AI ecobubble™ technology is one of our brilliantly useful features designed to make laundry less of a chore. Activated on Cotton, synthetics and AI Wash programs for up to 2kg loads, AI ecobubble™* mixes air, water and detergent to cleverly create bubbles that wash your clothes at cooler temperatures. All while detecting the type of fabric and optimising the amount of bubbles, washing time, temperature and spin speed.

Bubbles are formed through the bubble holes within the washing machine’s drum. There are three type of textile. The enhanced bubble generation for each load* is formed in different amounts depending on the type of textile. AI Ecobubble™ helps up to 70% energy saving***, up to 24% better soil removal** and up to 45.5% better fabric care****. Bubbles are formed through the bubble holes within the washing machine’s drum. There are three type of textile. The enhanced bubble generation for each load* is formed in different amounts depending on the type of textile. AI Ecobubble™ helps up to 70% energy saving***, up to 24% better soil removal** and up to 45.5% better fabric care****.
*AI ecobubble available on selected models

Cleans thoroughly

Bubble Shot

Clean clothes thoroughly, while saving time, energy and water. Bubble Shot drenches laundry by spraying water on top, so it uses up to 20% less water* and the density of the detergent is higher. It enhances the washing performance, shortens the cycle time by up to 25%* and uses less energy.

There are clothes in the drum. Bubble Shot drenches laundry with less water compared to the conventional type by spraying water from the top. It saves washing cycle time up to 25% and water consumption up to 20%. There are clothes in the drum. Bubble Shot drenches laundry with less water compared to the conventional type by spraying water from the top. It saves washing cycle time up to 25% and water consumption up to 20%.
* Based on internal testing using the Cotton cycle on a WW7400D model with Bubble Shot compared to a conventional Samsung washing machine without Bubble Shot. Results may vary depending on the type of laundry and the usage environment.

Design

More space inside

SpaceMax™

Get the same footprint washer dryer but with an extra 2kg drum inside! Thanks to a complete interior redesign, our washer dryer now holds a large drum boasting a whopping 11kg capacity while the outside dimensions stay the same.

Performance

Spotless in 39min

Super Speed (39)

Bottomless laundry basket? Take the load off and power through your wash in just 39 minutes for a full clean. Whether it's the forgotten PE kit or that last minute outfit, you can spend less time washing and more time wearing.

* Based on using Super Speed at the default settings with a 5kg load.

Reduces microplastic

Less Microfiber Cycle

The Less Microfiber cycle works to make clothes shed less microplastics, which are discharged into the drain water. By adjusting the motor’s revolution speed and washing intensiveness, the Less Microfiber cycle reduces the amount of microfiber released into the drain water by up to 54%*.

* Based on testing by the Ocean Wise Plastics Lab using a 2kg load of 100% polyester hoodies, comparing the Synthetics cycle on a Samsung conventional model WW4000T and the Less Microfiber cycle on the WW7000B. Results may vary depending on the actual clothes and usage conditions.

Stain solver

Bubble Soak

Meal time mess or grass stains? Whether it's cotton, synthetics or baby clothes, add a 30-minute bubble soak to your wash. Then let our unique ecobubble™ technology go deep into the fabrics to loosen stubborn stains. You'll love how brilliant it gets your whites.

* Tested in accordance with IEC 60456 5th edition / 8kg Wash Load / Bubble Soak Wash vs. Cotton 40/60°C, Synthetic 60°C, and Denim 40°C without Bubble Soak.

Deodorise with air

Air Wash

Refresh your laundry without washing, boiling, scrubbing or using detergent. Air Wash technology deodorises garments and bedding, so they smell fresh. Unpleasant odors are removed using just super-hot air. Your clothes will seem like they have been dry-cleaned and will last a long time.

Do the SmartThings at Home

Connect your life with SmartThings

Loads smarter

Looking after your wardrobe just got smarter thanks to the SmartThings app*. From receiving helpful notifications to suggesting the best cleaning cycles, to storing details of your garments, you can do it all on the app.

*Requires SmartThings App available on Android and iOS devices. An internet connection is required.

SmartThings Energy

Smart household energy management

Manage your energy usage with SmartThings Energy*. It provide energy efficiency tips and also monitors the energy consumption of connected appliances in real-time and compares it to the previous month. And it alerts you if your monthly targets might be exceeded.

*Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

SmartThings Home Care

Smart management and problem solving

Take care of your washer dryer easily, so it stays in the optimal condition. Home Care, part of the SmartThings App*, lets you check its status and proactively address any maintenance needs. And it provides a usage guide with useful tips on using your appliance, as well as a user manual.

*Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

Efficiency

Highly durable and efficient performance

Digital Inverter Technology

Enjoy long-lasting performance, the Digital Inverter Technology utilises strong magnets for a quiet and powerful performance with energy efficiency. It also offers the industry’s longest warranty of 10 years on the motor*.

*The 10 year parts warranty is only applicable to the inverter motor (as of April 2026).

Smart energy savings

SmartThings AI Energy mode

Our washer dryers with AI energy mode* can reduce your energy consumption by up to 70%**.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
** Based on internal testing on the WW7000D models on a Cotton 40 degrees wash with the AI Energy Mode turned on compared to not using AI Energy Mode.

Hygiene

Reduce bacteria

Hygiene Steam

Give clothes a deep and hygienic clean. Hygiene Steam releases steam from the bottom of the drum. It removes grime and 99.9% of certain bacteria* and inactivates allergens derived from house dust mites**. Hygiene Steam reduces exposure to house dust mite, cat, dog, grass pollen and fungi***.

* Based on the Intertek test report for the Hygiene steam course. Removes 99.9% of Staphylococcus aureus and Escherichia coli. Individual results may vary.** Based on the Intertek test report for the Hygiene steam course.*** Based on The British Allergy Foundation (BAF) test report for the Hygiene Steam course, Allergy UK considers that this product will, in proper use, reduce exposure to house dust mite, cat, dog, grass pollen and fungi.

Clean machine, spotless clothes

Drum Clean +

Clean clothes start with a clean washer dryer. Drum Clean+ removes 99.9% of odour-causing bacteria* from the drum and helps get rid of dirt from the door rubber seal, without using any detergents. And after 40 cycles the machine reminds you to run it, so you’ll get the most out of every single wash.

* Eliminates 99.9% of bacteria from the inside of the washing machine and removes dirt from the rubber gasket. Based on testing by Intertek of the Drum Clean+ cycle.

Clean drawer, cleaner clothes

StayClean Drawer

Keep your detergent flowing freely through your washing machine and get cleaner clothes with the StayClean Drawer. Targeted jets of water rinse away build-up in the drawer so you don’t have to. And because it keeps your washing machine in great shape, your clothes get thoroughly and hygienically cleaned every time.

How to measure

Specifications

  • Washing Capacity (kg)

    9.0 kg

  • Bubble technology

    Bubble technology

  • Energy Efficiency Class

    E

  • Net Dimension (WxHxD)

    600 x 850 x 480 mm

  • Net Weight

    65 kg

  • Washing Capacity (kg)

    9.0 kg

  • Drying Capacity (kg)

    5.0 kg

  • Body colour

    Black

  • Door

    Tint Door + Black Deco

  • Panel Display

    LED

  • Energy Efficiency Class

    E

  • Energy Efficiency Class (Wash only)

    A

  • Energy Consumption (100 cycles)

    326 kWh

  • Energy Consumption (100 cycles, wash only)

    44 kWh

  • Water Consumption (cycle)

    80 L

  • Water Consumption (cycle, wash only)

    50 L

  • Duration of the Wash and Dry (H:MM)

    8:40

  • Duration of the Eco 40-60 (H:MM)

    3:48

  • Spin Efficiency

    B

  • Noise Emission Class

    A

  • Noise Level (Spin)

    72 dB

  • AI Control

    No

  • AI Wash

    No

  • QuickDrive

    No

  • Air Wash

    Yes

  • Spin Speed

    1400 rpm

  • Bubble Soak

    Yes

  • Bubble technology

    Yes

  • Motor

    DIT

  • Auto Dispense

    No

  • Language Setting

    No

  • Smart Things

    Yes

  • Child Lock

    Yes

  • Delay End

    Yes

  • Drum Clean

    No

  • Drum Clean+

    Yes

  • Drum type

    Swirl

  • Extra Rinse

    Yes

  • Intensive

    Yes

  • My Cycle

    No

  • Pre Wash

    Yes

  • Speed Option

    Yes

  • StayClean Drawer

    Yes

  • Steam

    Yes

  • Super Speed

    Yes

  • Time Dry

    No

  • Eco 40-60

    Yes

  • Air Wash

    Yes

  • Cotton

    Yes

  • Downloaded

    Yes

  • Drum Clean+

    Yes

  • Less Microfiber

    Yes

  • Rinse + Spin

    Yes

  • Super Speed

    Yes

  • Synthetics

    Yes

  • Wash+Dry

    Yes

  • Wool/Delicates

    Yes

  • Cotton Dry

    Yes

  • Quick Wash 15'

    Yes

  • Hygiene Steam

    Yes

  • Net Dimension (WxHxD)

    600 x 850 x 480 mm

  • Net Weight

    65 kg

  • Gross Dimension (WxHxD)

    670 x 880 x 576 mm

  • Gross Weight

    67 kg

  • Full Depth Including Protruding Part

    560 mm

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

  • Security Update Period (At least 5 years from launch of product)

    31 December 2030

Reviews

Slim Depth Washer Dryer Series 5 AI Energy 9KG & 5KG

4.6

Recommended by 93% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5 stars 79%
4 stars 13%
3 stars 2%
2 stars 0%
1 stars 6%
Features 4.7
Performance 4.7
Design 4.7
Value 4.5
Ease of Use 4.7
Noise 4.6
AI review summary
  • The Samsung washer dryer is generally well-received, with customers praising its quiet and energy-efficient operation, large 11kg capacity, and effective washing and drying performance.
  • The modern design and smart features are also appreciated.
  • While some customers reported issues with the door seal, controls, and drying function, the majority of reviews are positive, indicating this is a reliable and capable appliance.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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76 Reviews

Boss12345
5 (9,999)

2024-11-16

Cambridgeshire

5 (9,999)
I can't moan about this what so ever, it's the 1st ever washing machine tumble dryer I've ever owned. And everything works fine even more so in a 1 bedroom flat. It all runs nice and quiet can all be controlled of my samsung s24 ultra, i get reminders on my phone and samsung tv when everything is finished and can now do all my washing and dry my clothes to be put away in 1 unit and not have to use central heating no more the samsung app keeps track of electric and water you've used throughout the year theres nothing to moan about im happy with it all, and have gone to effort to run the machine off a water purifier to avoid limescale and save buying calgon and washing detergent works better with purified water it will all last longer and work better im with it all
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-18

CX

Thank you for sharing your fantastic feedback with us! It is an absolute pleasure to see how happy you are with your new washing machine! The incredible cycle options, including customisable features and SmartThings connectivity means you can give all your laundry the perfect treatment, and ensure you remain in control and notified no matter where you are! We appreciate your insight regarding water input and detergent. We're certain this will be very useful for others considering the purchase! ^CR at Samsung Support

VHutts
1 (9,999)

2026-01-07

Berkshire

Capacity : 9 kg | Colour : White
1 (9,999)
Within a few months of normal household use, scratches began appearing on the perspex of the washer dryer door. The appliance was delivered in perfect condition, has not been misused, and has only been operated in line with manufacturer guidance. The marks developed gradually and without any external impact, indicating an inherent issue with the material rather than user damage. This raised concerns about a potential manufacturing or design fault, which was later confirmed by a Samsung-qualified engineer. Despite this validation, resolving the issue has proven unnecessarily difficult due to delays, poor communication, and failure to act on agreed outcomes.
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on Slim Depth Washer Dryer Series 5 AI Energy 9KG & 5KG(WD90DG5G34BEEU)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

1 (9,999)
Response from Samsung:
2026-01-08

CX

We're sorry to see that the door on your Series 5 Washer Dryer has sustained scratches. We use only the highest quality materials when crafting our appliances, however, we unfortunately cannot ensure that they will remain damage free in all scenarios. As you have already spoken with an engineer, we would recommend getting back in touch with our Support Teams to discuss the outcome of your appointment further. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're always here to help. ^SK at Samsung Support

Alexh89
1 (9,999)

2024-12-23

Birmingham, West Midlands

1 (9,999)
Only just had this washer delivered today so cant comment on performace, what i can comment on is the following. Build quality - doesnt seem as good as my old Samsung washer 10 years ago, the draw feels flimsey. My main gripe is the LED screen, its horrible, the current setting illumination spills out making the display look cheap, nasty and not right for the price of this machine. I have no idea if this is normal or if the screen is defected, its hard to read.
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

2 (9,999)

Ease of Use

3 (9,999)

Noise

4 (9,999)
Response from Samsung:
2025-01-09

CX

Thank you for taking the time to share your feedback with us, Alex. We are very sorry to read that you are unhappy with your new washer dryer. IF you would like to discuss the concerns you have, please do not hesitate to contact our Home Appliance Experts directly. You can find all our contact methods and their operating hours here: https://spr.ly/6424aDyOq ^CR at Samsung Support

PleasedCustomer
5 (9,999)

2026-06-26

Sussex

Capacity : 9 kg | Colour : Black
5 (9,999)
Slim depth to fit our small galley style kitchen. Nice and quiet, easy to operate. Good wash options.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2026-06-26

CX

It’s wonderful to know you’re loving your new washer dryer and its fantastic features, such as the slim depth for a perfect fit and its quiet operation, making it ideal for peaceful nights. With its various wash options, it’s designed to make laundry even easier. Thank you for choosing us, and we hope to serve you again soon! ^HB at Samsung Support

Beardypat
1 (9,999)

2025-09-09

Bognor regis

1 (9,999)
The worst most unreliable household appliance I have ever owned. Owned it for 6 months and have had 6 call-outs with multiple breakdowns with leaks inside resulting in 2 new motors, 2 new boards, a new valve assembly, a new heater/fan unit and the newest problem is it is throwing the belt off. Have asked for a replacement or an alternative and Samsung just say no, it is a repair only warranty. Really not happy
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

5 (9,999)

Noise

1 (9,999)
Response from Samsung:
2025-09-10

CX

We are disheartened to see you are facing issues with your Washer Dryer. This is not how we expect our appliances to operate, as we know they can perform perfectly for years. In line with the Terms and Conditions of your warranty agreement, it does state that your warranty is repair based, and if your appliance is repairable, this will be done. As you have faced multiple issues and repairs, we'd recommend getting back in touch with our Support Teams who can look at all the possible options for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

winash
5 (9,999)

2025-11-08

5 (9,999)
It's been a month since I have been using this and it has been great! The dryer function has been extremely good. The mobile app is easy to use to remote control the machine
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-11-10

CX

It's brilliant to hear that you're enjoying your sleek and stylish Series 5 Washer Dryer, Winash. The dryer function is amazing for its performance and convenience. The wash and dry cycle really saves you both time and space, whilst maintaining that five-star Samsung performance! Meanwhile, app connectivity via the SmartThings app provides remote control, monitoring, and intelligent management features, which in turn give you flexibility, energy savings, and easier maintenance! Many thanks for sharing your review - we're over the moon to know you're happy! ^EW at Samsung Support

Anonymous
5 (9,999)

2025-03-28

Nottingham

Capacity : 9 kg | Colour : Black
5 (9,999)
This washing machine not only looks fabulous but its technology is brilliant quieter wash is quiet and the quick wash is quick. Had so many comment that it look modern trendy in the kitchen … to nice to hide behind doors so we took them back
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-04-07

CX

We are thrilled to see you are loving your spectacular Series 5 Laundry Front-Load Slim Depth Washer Dryer with AI Energy! Thanks to the incredible Digital Inverter Motor, you can get peace and quiet whilst your machine works hard to give you the ultimate wash, and with the Super Speed feature, you will have clean clothes in no time! ^LB at Samsung Support

Monster Bob
5 (9,999)

2025-09-30

5 (9,999)
When switched on it seems to work better than in the off position.
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-01

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support

Anonymous
5 (9,999)

2024-09-03

Purely

5 (9,999)
Fits perfectly when rival 11kg machines would not fit. Looks good, simple to use, great App. Good washing .Good value . Only 1 week since purchase so time will tell!
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2024-09-08

CX

What a great endorsement of our Series 5 Washer Dryer! That is definitely the perfect fit you have managed there, you're really utilising the seamlessly stylish SpaceMax technology. You're able to wash large loads with a huge 11kg capacity in a standard 600mm depth cabinet. With Wi-Fi embedded too, you can use your washer easily and effectively with the SmartThings App. Don't forget to try out the Laundry Planner which enhances your daily schedule, as well as the Auto Cycle Link where you can select an optimal drying course after a wash! ^ EA at Samsung Support

Marciboqu
5 (9,999)

2025-07-06

Ballinasloe.Co.Galway

Capacity : 9 kg | Colour : Black
5 (9,999)
Washer dryer is jus excellent, easy to operate and low noise, great design and low energy consumption and great capacity !! Thanks for that Samsung
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I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-07-07

CX

We're ecstatic to see you're loving the Series 5 Washer Dryer, Marciboqu! With its huge capacity, excellent cleaning and drying capabilities, energy efficiency and sleek design, there's a lot to love! Many thanks for the five stars! ^CH at Samsung Support

Karen08
4 (9,999)

2025-06-26

Dublin

4 (9,999)
Love it so easy to use my only drop in the star is the dryer part I think it takes a bit longer than usual to dry clothes from a standard dryer
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I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Emily25
5 (9,999)

2025-06-10

Wales

Capacity : 9 kg | Colour : White
5 (9,999)
I love how interactive it is, and the Bluetooth usage and ap is super helpful. Clothes are smelling beautiful and the washer is very quiet
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I recommended this product.
Helpful?
Originally posted on Slim Depth Washer Dryer Series 5 AI Energy 9KG & 5KG(WD90DG5G34BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-06-10

CX

Fantastic to see how much you are enjoying your Series 5 Washer Dryer, Emily! With a super interactive display, you can tailor each cycle perfectly to your clothes, for the freshest wash possible. The SmartThings app, connected through Wi-Fi, is a total game changer, allowing you to control this epic appliance remotely. You'll be enjoying beautifully clean laundry for years to come via incredibly quiet cycles, thanks to the Digital Inverter! ^SK at Samsung Support

Sea55
5 (9,999)

2025-06-05

Draperstown, Co. Derry

Capacity : 9 kg | Colour : White
5 (9,999)
Design and functionality leave it so easy to use. Even at full capacity the performance is excellent while the energy saving is impressive
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I recommended this product.
Helpful?
Originally posted on Slim Depth Washer Dryer Series 5 AI Energy 9KG & 5KG(WD90DG5G34BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-06-06

CX

We are thrilled to see you are enjoying your Series 5 Laundry Front-Load Slim Depth Washer Dryer with AI Energy! Thanks to the incredible AI ecobubblem technology, your machine will cleverly mix air, water and detergent to create bubbles even at cooler temperatures, helping you maintain the epic performance whilst bringing those bills down! Along with SpaceMax™ technology, you will get larger space inside whilst maintaining the sleek design on the outside, giving you the best of both worlds! ^LB at Samsung Support

Mombasa
5 (9,999)

2025-03-25

West Yorkshire

5 (9,999)
Large capacity and sleek modern design. I have not used it much but my last machine was also a Samsung and it served me well.
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I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
NEPAL2025
5 (9,999)

2025-01-27

Reading

5 (9,999)
This machine is very well and satisfied with the product. High quality
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I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Mumina
4 (9,999)

2025-12-14

4 (9,999)
Stylish, beautiful , quiet washing / dryer. Very good with energy
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I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-12-16

CX

We're delighted to hear that you're enjoying your Series 5 Washer Dryer, Mumina! It's so sleek and stylish and looks absolutely stunning in any home. Meanwhile, the performance is top-tier, delivering easy and peaceful laundry days. The energy efficiency is truly superb thanks to features like AI Energy Mode, EcoBubble, and AI Wash, which significantly cut energy usage. Thank you so much for taking the time to share your review - keep enjoying! ^EW at Samsung Support

welsh mark
5 (9,999)

2025-05-05

5 (9,999)
only used once so far,it took 4 and half hours to wash and dry 4 towels on the eco40/60 program,so rememember its not 40/60 mins,towels came out nice and dry,will take a little getting used too,app is great,but you still got to pust the start buttom on the machine,delivery was only just good enough as the driver brought to my door with no packaging as the driver said he took it all off it was damaged,luckily the machine was perfect,so they still done a good job and saved me the hassle with the rubbish,its early days yet,but think i still made a good choice
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-06

CX

We're thrilled to see you're loving the Series 5 Washer Dryer, Mark! With its excellent cleaning and drying capabilities, energy efficiency, quiet operation and sleek design, it is indeed a fantastic appliance! Many thanks for the five stars! ^CH at Samsung Support

McMaca
5 (9,999)

2024-12-22

West Midlands

5 (9,999)
Good kg for wash and decent kg for drying for two people. The machine works perfectly and without fault for 3 months. The drying side I usually have two cycles (1hr) or 1 and half (1hr30m) for bigger things like very fluffy hoodies or blankets. Total time is nearly 2 hours but comes out dry every time. Just make sure you fill it to the max dry level or under if you are worried. I've done that and they do come out a bit damp if it's filled above 6kg for drying. The WiFi mechanism is great and updates you when you need to clean the drum or when a cycle is finished. You can also customise a lot more on the app for your cycle unlike what's preset for you on the machine itself. Its a stable washerdryer, extremely quiet. Standard size to fit most pre-existing gaps for previous tumble dryers/washing machines. Always be sure to run your calibration for this machine before you do your first load! Then your set as long as your machine doesn't move from the original spot (mine hasn't). I'd say this washer dryer is great for couples and possibly for a having 1 child. I'd say past that, you'd begin to be having it on all the time because of it's 6kg dry if you always need it for that so be cautious to 3 grown people or more for that function. Overall, extremely satisfied with this machine and backed up with 5 years of warranty.
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I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Bev 66
5 (9,999)

2025-10-21

5 (9,999)
only used once so far does the job this is the second Samsung washer/dryer weve had if it lasts as long as the old one (8 years) we will be well please.
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-22

CX

Great to see that your Series 5 Washer Dryer has gotten off to a brilliant start, Bev! We're certain that you will enjoy a lengthy and reliable service from this appliance, just like you did with your previous model. ^SK at Samsung Support

Dad from somerset
5 (9,999)

2025-02-19

Somerset

5 (9,999)
Had this machine for a month and it’s been excellent. Love the ease of use and large drum size. And being able to use over Wi-Fi is great for when our solar power kicks in. Just two issues I can’t work out, where does the fluff from the dryer go? Can’t seem to find a filter like you do on tumble dryers. And secondly just wish the timer was start from rather than when do you want it to end. Fiddly to set up if you on cheaper overnight tariffs to make sure it fits in your cheap rates. Start from would be easier.
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
CJBE
5 (9,999)

2025-10-13

5 (9,999)
Smart washer dryer that does everything you need it too and more. Performance is amazing and was very useful with a newborn having to go through load after load!
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2025-10-14

CX

Thank you for the love and sharing your superb experience with us, your words put a smile on our face. ^SK at Samsung Support

fenoll
5 (9,999)

2025-12-04

5 (9,999)
My washer dryer has performed impressively beyond what I expected. I have had it a little over a month now I can say that it is a very good buy.
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-12-05

CX

Thank you for your awesome five-star review of your Washer Dryer! Thanks to the Digital Inverter Motor, you'll get the best performance, and your clothes will be thanking you later! Enjoy! ^LB at Samsung Support

Dash1
5 (9,999)

2025-10-09

5 (9,999)
Smart looking washer dryer, only just got it but so far very happy with it. Much quieter than my previous samsung washing machine.
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-10-10

CX

Thank you for the love and sharing your superb experience with us, your words put a smile on our face. With the Digital Inverter Motor, you'll get peace and quiet whilst your machine works hard to give you the best performance possible! ^LB at Samsung Support

mara18
1 (9,999)

2025-03-28

London

Capacity : 9 kg | Colour : White
1 (9,999)
I would never ever in my life buy a samsung washer dryer again, even if it was half price. We've spent so much on a top of the line washer dryer from Samsung 4 years ago, that I have carefully looked after and cleaned often, and it is absolutely horrible. Besides the fact that the door in leaking inside of itself, looking absolutely horrible now, full of limescale that you cannot clean, we've had to change parts after flooding our kitchen, sometimes it still leaks here and there. But the worst part? The dryer. Absolutely useless. it is always a gamble. It either burns your items, putting holes through them, or you find them still soaking wet hours later. It was silent for a few months, maximum a year. After that, we sometimes have to pause the cycle at night as we cannot fall asleep, hearing it from the bedroom.I also thought it cleans really well in the beginning, which it probably did, but a few months ago I did a light coloured load in a super basic washing machine in an airbnb and I couldn't believe how clean my clothes came out. Some very old items came out looking like new. They're back to looking old and greyish with my top of the line samsung washer. The smart feature and app are even more useless than the dryer. I gave up using them quickly as they are a waste of time. Firstly, you have to manually press a button EVERY TIME to switch on the smart control of the washing machine. If you do not do that with every load, you cannot control it from your phone. As soon as the cycle is over, it switches off automatically and you cannot control it from your phone anymore. So let's say you want to add a drying cycle from your phone to make sure your clothes are dry (especially as the samsung dyer needs 2-3 cycles to actually dry your clothes). You can't because as soon as the current cycle ended the smart control switches off. You also cannot do it while the current cycle is on. You can only do it in the beginning when starting the initial cycle. When... you know... you're probably next to the washing machine and do not need to do it from your phone?? I also bought their top of the line cordless vacuum cleaner around the same time, and that is awful too compared to other similarly priced brands. And the customer service is of course, the cherry on top to ensure I will never ever touch a samsung product ever again. After my purchase I did not receive the invoice and I had to explain to 5-6 agents that I kept being transferred to that I only want my invoice. Too bad, that they did not know what that is. After an hour on the phone, I used the cursed phrase "I want to speak to a manager" and I was finally, about 15min later, transferred to someone that emailed me my invoice in 2 seconds. After this experience, I avoided asking for help from samsung for more important issues as I can imagine how that would've been. I'd rather pay for a piece myself than waste my time on the phone with people who literally cannot understand what I am saying. Samsung wants to place themselves as a premium brand, demanding premium prices, but their products are average at best and when you have issues they are too stingy to compensate people fairly, so you will not receive the help you need.
Helpful?
Originally posted on Slim Depth Washer Dryer Series 5 AI Energy 9KG & 5KG(WD90DG5G34BEEU)

Features

1 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)

Ease of Use

3 (9,999)

Noise

1 (9,999)
Response from Samsung:
2025-03-29

CX

We are disheartened to read you are having issues with your Series 5 Laundry Front-Load Slim Depth Washer Dryer with AI Energy, Mara! We do not expect our appliances to cause so many issues, and we would love for this to be resolved. Our Support Teams will get all your issues resolved, and you will be loving your spectacular machine again! You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Tickner55
5 (9,999)

2025-05-08

Camborne, Cornwall

Capacity : 9 kg | Colour : Black
5 (9,999)
The Functionality of the washer dryer is amazing I have keep track of my laundry while I'm out and when I'm home it's already dry to put away, the design is very modern with a high class look and feel the capacity is plenty for a family to use aswell as the prefomance is great with all the sensor it keeps track of your load so you don't waste anything energy which makes it a very energy efficient machine. I'm very happy with the washer dryer machine.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-05-08

CX

Thank you for taking the time to share with us this stellar review about your amazing Series 5 Laundry Front-Load Slim Depth Washer Dryer with AI Energy, Tickner! It is wonderful to know that you would 100% recommend this fantastic product, especially because you are impressed by its smart features, which give you full control and visibility over the appliance, directly from your phone. Additionally, it is great that you like its massive capacity, as well as its modern design, which makes it perfect to satisfy the needs of your family. We are also glad that you are happy with its effective and efficient washing and drying performance, made even smarter thanks to AI, which makes you save energy and time while also being kinder to the environment. The Series 5 delivers an all-round great experience! ^CL at Samsung Support

Laura90
4 (9,999)

2024-12-16

York

4 (9,999)
I bought this to replace a washing machine and a dryer due to lack of space. I was sceptical about buying a washer dryer combo but so far so good. It’s soooo quiet which I love. My only criticism is that it does take longer to dry than a standard stand alone dryer but not majorly a problem for me. Put on in morning and all washed and dried by the time I get home from work.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-12-27

CX

We are over the moon to see you are loving your Series 5 AI Energy Washer Dryer, Laura! Thanks to the Digital Inverter Motor, you can dry in peace whilst your machine works hard to give you the best dry ever! With the SmartThings Routines, you can have your clothes washed and dried by time you are home! We value your feedback as this helps us improve our products! SmartThings helps you get the best cycle for the load you have put in, your clothes will be protected whilst giving them the best treatment! ^LB at Samsung Support

PavPio
4 (9,999)

2025-01-11

North Yorkshire

4 (9,999)
Our previous eco bubble lasted ten years before developed fault with door lock. I hope series 5 will last equally long. One downside is a touch screen instead of physical buttons. I would rather have a physical button, especially when my hands are wet. I guess it's not a fault but my preference.
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-01-28

CX

Thank you for your feedback on your new washer dryer! This reliable and durable washing machine will serve you well for many years to come! Although we are sorry to see that you're not 100% happy with the touch screen control pad, we know that the performance, cycle options and intelligent features will blow your mind! ^CR at Samsung Support

ElleS
5 (9,999)

2024-11-12

Woodbridge

5 (9,999)
Replaced an old washing machine of another well known brand. I was attracted by the wash/dry programme. Have found all programmes to be effective and the spin is great, much quieter than expected on 1400! Design looks good and it has been easy to clean. Happy to recommend.
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-13

CX

We are delighted to see you are enjoying your stunning Washer Dryer, Elle! Thanks to the epic Digital Inverter Technology, you can enjoy energy efficiency, less noise and a long-lasting performance! With the help of SmartThings AI Energy Mode, you can monitor and reduce the energy usage to help with those bills whilst maintaining first class performance! ^LB at Samsung Support

Bibi34
5 (9,999)

2025-01-31

North East

5 (9,999)
After a very long search and consideration we decided to go for this washer . Didn’t want to buy a very expensive but needed to be good . So far is so so good , easy installation very good programs, quiet, stylish design. Hope serves us long years , well done Samsung.
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-02-03

CX

We're delighted to see how much you are enjoying your Series 5 Washer Dryer, Bibi! The straight forward installation process means that you can get straight to using all the wonderful cycle options this stylish machine offers, while the Digital Inverter technology ensures that it operates at whisper quiet levels. It works hard so that you don't have to! ^SK at Samsung Support

Retroloop
5 (9,999)

2025-09-03

5 (9,999)
Really great machine. We’ve not bought a new machine for 13+ years and this was an amazing upgrade. The purchase flow was easy and delivery very quick. Lots of ways to wash different types of clothing and the connected app is way more useful than I anticipated!
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-09-09

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support

Riham
5 (9,999)

2025-09-26

5 (9,999)
So efficient and clothes come out in a good condition and not super wrinkled. I love the AI technology that connects you to the machine. The capacity is great considering it’s a washer dryer. Lastly, it’s not as noisy as other machines. Totally recommend.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Ease of Use

4 (9,999)

Noise

4 (9,999)
Response from Samsung:
2025-09-30

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, Riham! ^SK at Samsung Support

Miss D T
5 (9,999)

2025-05-11

5 (9,999)
My washer dryer isn’tVery stylish efficient great performance and very quiet with fantastic features. Not use dryer settings yet as only arrived yesterday did a wash load. Fantastic and so quick.even delivery was quick and on time.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-05-11

CX

We're elated to see how much you are loving your Series 5 Washer Dryer! This stylish appliance performs flawlessly at whisper quiet levels, thanks to the Digital Inverter. It's packed full of useful features, which enable it to work efficiently. We're certain that as soon as you get chance to use the dryer settings, you will be further blown away by this wonderful washer dryer! ^SK at Samsung Support

AndyStroud
1 (9,999)

2024-09-08

Gloucestershire

1 (9,999)
Does the washer basics well, and runs quietly. Sadly, the dryer functionality is lacking. There seems to be no way of putting in a small batch of clothing for a quick dry. This seems to be a basic requirement of a washer dryer.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

1 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

2 (9,999)

Ease of Use

3 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-09-19

CX

We are sorry to read that, although you are happy with the quiet performance and washing features of your Samsung Series 5 Washer Dryer; you are not satisfied with it as you wished for a Quick Dry cycle to be available, Andy. Although this specific cycle is not present on this appliance, you will still be able to make the most of its great range of drying programmes, as well as its larger capacity, to dry larger loads of washing while also saving time and money. Still, we will certainly make sure to take your feedback on board, so we can use it to improve our future appliances, their features and technology. ^CL at Samsung Support

Trick21
3 (9,999)

2026-01-18

Capacity : 9 kg | Colour : Black
3 (9,999)
Washing machine works okay, but the supplied connector to the water mains is very flimsy and snapped, throwing water everywhere. Supply your own connectors and this is a good washing machine though.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2026-01-18

CX

Thanks for taking the time to share your review of the Series 5 Slim Depth Washer Dryer. We're glad to hear that you're enjoying your appliance's performance overall, but we're sorry to learn that the supplied connector has snapped and caused a leak. If this hasn't already been sorted via a replacement connector, please feel welcome to reach out to our helpful Support Teams who can get this sorted for you. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We look forward to hearing from you soon, should you need us. ^EW at Samsung Support

Macy
5 (9,999)

2024-11-12

Northumberland

5 (9,999)
Nice looking machine, easy controls, very quiet compared to last washer we had. Washing capsules seem to get stuck in door seal, cured by putting capsules in mesh bag. Plays tune when finished cycle
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-13

CX

Thank you so much for your review, Macy! We are over the moon to see how much you love the washer dryer you now have in your home! The user-friendly controls and quiet cycles make it a dream to use, and the fresh, clean and dry results mean you'll be loving your new appliance for many years to come! ^CR at Samsung Support

madspadsdad
5 (9,999)

2025-03-18

5 (9,999)
Very happy with my purchase, looks great in the black, I love that it hook up to my phone and I can control everything from there. Very happy so far and love adding it to my smart things app
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-03-29

CX

We are thrilled to see you are enjoying your Samsung Series 5 AI Energy Washer Dryer! As you have mentioned, with the Wi-Fi embedded features, you can control your machine from anywhere whilst monitoring your energy consumption to help bring down those bills! ^LB at Samsung Support

Sarah8787
5 (9,999)

2025-01-03

West Mids

5 (9,999)
We love our new washer. It’s not the quietest but the only issue I’ve had is with the odd sock getting caught in the front glass area and not being washed, but other than that it’s fab :)
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

3 (9,999)
Response from Samsung:
2025-01-20

CX

We are pleased to read that you love your wonderful Samsung Series 5 AI Energy Washer Dryer, Sarah! We also appreciate that you noticed the appliance is at times a bit noisier than expected, and please follow this link, where you can find plenty of useful information about how to identify and prevent any unwanted noise with it: https://www.samsung.com/uk/support/home-appliances/why-is-my-washing-machine-making-noises-and-how-to-fix/?srsltid=AfmBOoo5jYrCMXu7rfng8M8Ta6g5HbLIV_VfMXvakuqd2reUdPxELRd4 Please also make sure that the washer dryer is not overloaded depending on the cycle you have chosen, to ensure that all your clothes are washed thoroughly and evenly. The maximum load guidelines can be seen on the User Manual on pages 42 and 43: https://downloadcenter.samsung.com/content/UM/202501/20250106193020405/OID73907_IB_D-PJT_COMBO-MD_EN_240422_.pdf If you have any questions about how to get the best experience out of your product, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Jonahfox
5 (9,999)

2024-12-20

Manchester

5 (9,999)
Excellent quality looks really good in black and on first washing does the job really well the spin cycle is realy quite and does actually dry the clothes real quick
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-01-06

CX

Excellent to see that you are enjoying your Series 5 Washer Dryer, Jonah! This stylish machine is made with only the highest quality materials, so that it can provide your laundry with the five-star treatment with every wash and dry. Not to mention, the Digital Inverter ensures that you only experience whisper quiet cycles. It's your perfect laundry day one-stop shop! ^SK at Samsung Support

Pd61
5 (9,999)

2025-09-16

Capacity : 9 kg | Colour : Black
5 (9,999)
Looks amazing, really quiet and excellent features, love that i can customise each programme on my phone to my exact needs and check on progress of the wash too.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-09-17

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^SK at Samsung Support

nico 80
5 (9,999)

2025-02-05

Denbighshire, North Wales

5 (9,999)
very quiet with nice large 9kg drum. like the eco 15 minute wash. impressed with the good size display most of all clothes are softer following tumble dry.
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Anonymous
4 (9,999)

2024-12-11

Leicester

4 (9,999)
Very good option for washer and dryer, only the problem is reconnecting WiFi is very painful, while changing different WiFi got lot issues everytime.
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2024-12-19

CX

We are pleased to read that you are overall happy with your new Samsung Series 5 Washer Dryer and its excellent range of cycles and features. We also appreciate that you have been experiencing issues when connecting the appliance to the Wi-Fi or when changing the connection. Please follow this link, where you can find a useful guide about how to set up and connect your appliance to your Wi-Fi and smartphone via SmartThings correctly: https://spr.ly/6423QNZG1 If you need more assistance with this, please also don't hesitate to reach out to our SmartThings specialists, who will be ready to help. You can contact them directly on this link: https://spr.ly/6424QNZGG ^CL at Samsung Support

Machine 22
5 (9,999)

2025-06-22

5 (9,999)
Great capacity. Many cycles to suit all needs.Energy efficient. Very quite performance.overall very impressed with this product
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-06-24

CX

We're thrilled to see you're loving the Series 5 Washer Dryer! With its huge capacity, excellent cleaning and drying capabilities, quiet performance and energy efficiency, we can see why you've awarded us five stars! ^CH at Samsung Support

Simbal
5 (9,999)

2025-02-19

5 (9,999)
Efficient and easy to use. Aligns perfectly . meets the challenging demands of three mix gender students for washing and drying
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jan26
5 (9,999)

2025-05-22

Lincolnshire

5 (9,999)
Nice looking washing machine delivered today, only used it for one load so far, so far so good, really pleased with it
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-05-23

CX

We are over the moon to see you are enjoying your new Samsung Series 5 AI Energy Washer Dryer, Jan! We know you will love it for years to come! ^LB at Samsung Support

Chhiring
4 (9,999)

2025-03-24

4 (9,999)
Product is very nice with different features and can connect with your WiFi aswell. Very handy and easy to use
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-03-25

CX

Your Series 5 AI Energy Washer Dryer has intelligence packed into every feature, and once you've connected your machine to the SmartThings app you'll even get suggestions for the best cycle to use depending on the wash load. The control panel is instinctive to use, so you'll always find it easy to navigate through all the options. ^DB at Samsung Support

AbMomo
5 (9,999)

2025-04-08

Oxfordshire

Capacity : 9 kg | Colour : White
5 (9,999)
Great capacity and design. Appears to be very energy efficient and to date can't fault its performance.
I recommended this product.
Helpful?
Originally posted on Slim Depth Washer Dryer Series 5 AI Energy 9KG & 5KG(WD90DG5G34BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-04-15

CX

It is great to see you are enjoying your Series 5 Laundry Front-Load Slim Depth Washer Dryer! Thanks to the incredible A-10% Extra Energy Efficiency, your bills will be protected! Along with the 9kg capacity, you will have more room to wash your favourites! ^LB at Samsung Support

JUMA88
5 (9,999)

2025-01-02

5 (9,999)
So far this product has been working excellent, seems like a good quality washer. Highly recoommended
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-01-20

CX

Thank you for your lovely comments on your Samsung Series 5 AI Energy Washer Dryer! We are over the moon that you love it as much as we did making it! ^LB at Samsung Support

KevHepb
5 (9,999)

2024-11-12

Fife, Scotland

5 (9,999)
This washer dryer meets our expectations. The app features are really good and it's easy to control.
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-13

CX

Thanks for the fab five-star feedback, Kev! We are thrilled to see how much you are loving the incredible performance and SmartThings features on your new washer dryer! With user-friendly controls, it couldn't be easier to customise and navigate through all the incredible cycles! Enjoy! ^CR at Samsung Support

ChocCheese
4 (9,999)

2025-06-17

4 (9,999)
So far so great! Love the options and the lack of noise. No more interruptions while watching TV!
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-06-17

CX

We are thrilled to see you are loving your Samsung Series 5 AI Energy Washer Dryer! Thanks to the incredible Digital Inverter Motor, you will get peace and quiet whilst your machine works hard to give you the ultimate performance! ^LB at Samsung Support

Jake12
5 (9,999)

2025-01-12

farnham

5 (9,999)
Machine is very quiet. Washes and dry's very efficiently and the app control is very helpful.
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-01-28

CX

Thank you for wonderful review, Jake! We are elated to see how happy you are with your new washer dryer, and that the quiet cycles, efficient performance and SmartThings connectivity has given you that five-star feeling! ^CR at Samsung Support

Elpoco
5 (9,999)

2024-11-29

5 (9,999)
One week of moderate use and no problems so far. Very quiet and cleans/dries well.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-12-01

CX

We are delighted to read that you have already started making the most of the superb washing and drying technology of your fantastic Samsung Series 5 AI Energy Washer Dryer! This superb product will make your life easier and happier by keeping your laundry freshly clean and dry with miminal noise. Enjoy! ^CL at Samsung Support

Simbal
5 (9,999)

2025-02-19

5 (9,999)
Fits and aligns perfectly . Meets all the demands of 3 young mix gender students
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ellam92
5 (9,999)

2025-03-16

Capacity : 9 kg | Colour : White
5 (9,999)
Very quiet snd easy to use looks really nice next to my Samsung washing machine
Helpful?
Originally posted on Slim Depth Washer Dryer Series 5 AI Energy 9KG & 5KG(WD90DG5G34BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-03-28

CX

We are pleased to read that you have decided to upgrade your Samsung laundry setup with the addition of a fantastic Series 5 Washer Dryer, Ellam! As you mentioned, this superb appliance is very quiet, easy to use and beautiful to look at thanks to its sleek and modern design. You are now ready to enjoy the ultimate washing and drying experience, with your two Samsung appliances working in perfect harmony to make your life easier and happier! ^CL at Samsung Support

Bob9i
5 (9,999)

2024-12-04

5 (9,999)
Absolut brilliant washer dryer,clothc getting dry with full load after 2 hours
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-12-04

CX

We're delighted to see that you're enjoying your Series 5 Washer Dryer, Bob! This machine is real all-rounder, giving your clothes the five-star treatment throughout the whole washing and drying process, while still being as efficient as possible. It's the perfect laundry day companion! ^SK at Samsung Support

mra786
4 (9,999)

2024-11-12

London

4 (9,999)
2 in 1 washer dryer, good cleaning and performance, backed by 5 year warranty.
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-13

CX

Thank you so much for reviewing your new washer dryer! With powerful, yet gentle cleaning and soft, dry results, we know you're going to enjoy you new appliance for many years to come! Plus, the five-year warranty provides peace of mind for the future! ^CR at Samsung Support

The Nook
5 (9,999)

2025-12-08

5 (9,999)
The Samsung washer dryer is really easy to use and looks great in the kitchen
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-12-08

CX

We’re delighted to hear that you’re so pleased with your Washer Dryer Series 5! This stylish and easy-to-use appliance is designed to deliver an exceptional laundry experience, combining convenience with outstanding performance for your home. ^CL at Samsung Support

Big ern
5 (9,999)

2025-06-23

Capacity : 9 kg | Colour : White
5 (9,999)
Looks great gets the clothes dry very quickly best dryer I have ever had
I recommended this product.
Helpful?
Originally posted on Slim Depth Washer Dryer Series 5 AI Energy 9KG & 5KG(WD90DG5G34BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-06-24

CX

It is great to see you are loving your spectacular Series 5 Laundry Front-Load Slim Depth Washer Dryer with AI Energy! With AI ecobubble™ technology, your machine will cleverly mix air, water and detergent together to create bubbles at even cooler temperatures, helping you reduce your energy costs whilst keeping the epic performance you deserve! ^LB at Samsung Support

Kev01
5 (9,999)

2025-09-29

5 (9,999)
Quieter than previous Samsung, like the new styling of this machinee
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-01

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

sar22
5 (9,999)

2024-11-26

Stratford-Upon-Avon

5 (9,999)
Easy to install myself and straight forward instructions. Well done!
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2024-11-26

CX

We're delighted to see that you are having a five-star experience with your Series 5 Washer Dryer! The easy installation and instructions allow you to hit the ground running with this stylish appliance. It will be making laundry day a breeze for years to come! ^SK at Samsung Support

ANJA31
5 (9,999)

2025-02-17

5 (9,999)
GREAT REPLACEMENT FOR MY OLD HOOVER WASHER DRYER ,I CAN RECOMMEND
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
LiveLiv
5 (9,999)

2025-05-05

5 (9,999)
So far so good. Washes well, quick cycles, quiet, nice features.
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2025-05-05

CX

We are glad to read that you are happy with the excellent washing performance of your amazing Samsung Series 5 Washer Dryer, as well as with its brilliant range of cycles and features! This fantastic appliance will wash and dry your laundry quickly, quietly and smartly for a full premium experience, Live! ^CL at Samsung Support

Marlay
5 (9,999)

2026-01-19

Capacity : 9 kg | Colour : Black
5 (9,999)
It is very neat and reliable with easy operation and settings.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-01-19

CX

Excellent to see how much you are enjoying your Series 5 Washer Dryer, especially the sleek design and intuitive interface! This incredible appliance is packed full of awesome features that make getting perfectly clean laundry a breeze. It will be wowing you for years to come! ^SK at Samsung Support

Alex12345678
4 (9,999)

2025-10-18

Capacity : 9 kg | Colour : Black
4 (9,999)
Much louder than any of my previous Samsung washing machines.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-22

Samsung

Thank you for taking the time to review your Samsung Series 5 Washer Dryer, Alex. We're sad to learn that you're finding it loud. This isn't what we'd expect to hear, as Samsung washing machines are generally very quiet. The following link contains a guide for fixing unusual noises: https://www.samsung.com/uk/support/home-appliances/why-is-my-washing-machine-making-noises-and-how-to-fix/ The next link covers more general noises: https://www.samsung.com/uk/support/home-appliances/my-washing-machine-is-noisy-vibrating-how-can-i-make-it-quieter/ We hope this information is helpful, and thank you for upgrading your washer dryer with Samsung - we really appreciate your loyalty! ^EW at Samsung Support

Samsky
5 (9,999)

2025-09-27

5 (9,999)
So far it’s very quiet and seems to wash well and great price
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-30

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Rinson
5 (9,999)

2025-09-22

Capacity : 9 kg | Colour : Black
5 (9,999)
Great. The best machine we used so far. Definitely recommend.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-26

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

SKB17
5 (9,999)

2025-06-10

Capacity : 9 kg | Colour : White
5 (9,999)
Very good company, easy to use and looks good. Brand name.
Helpful?
Originally posted on Slim Depth Washer Dryer Series 5 AI Energy 9KG & 5KG(WD90DG5G34BEEU)

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2025-06-10

CX

Fantastic to see how much you are enjoying your Series 5 Washer Dryer! This stylish appliance is incredibly intuitive, allowing you to give your laundry the five-star treatment with ease. Thank you for sharing the love, we love having you with us! ^SK at Samsung Support

Sam80
5 (9,999)

2025-02-22

5 (9,999)
Great connected machine although dryer can take a while.
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Niall73
5 (9,999)

2024-08-20

Sunderland

5 (9,999)
Excellent washer machine washers the Clothers very clean
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BBEU 11 KG / 6 KG Washer Dryer with 1400rpm, Black, D/A Rated(WD11DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
marcines
5 (9,999)

2025-09-24

5 (9,999)
It's not bad, drying is a breeze.does a good job tnx
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-09-29

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Mortis
5 (9,999)

2025-01-26

Wishaw, Scotland

5 (9,999)
Silent and looks great - app control makes using simple
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Anonymous
5 (9,999)

2025-06-28

5 (9,999)
Great value for money and very easy to use looks great
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-06-30

CX

We are glad to read that you think the Samsung Series 5 AI Energy Washer Dryer is a beautiful appliance and very easy to use! This brilliant product will offer a daily premium experience! ^CL at Samsung Support

Sene
5 (9,999)

2025-01-13

Sligo Ireland

5 (9,999)
Very nice I love it easy to use instructions are easy
I recommended this product.
Helpful?
Originally posted on Washer Dryer Series 5 AI Energy 9KG & 6KG(WD90DG5B15BBEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-01-16

CX

Thanks so much, Sene! We're thrilled you're enjoying your new washer dryer, especially thanks to its user-friendly controls. With such simplicity, you can navigate through, select and customise the cycles with ease! Enjoy! ^CR at Samsung Support

Teeg
4 (9,999)

2024-11-04

4 (9,999)
Nice machine. It would be even better if WiFi worked!
I recommended this product.
Helpful?
Originally posted on Samsung Series 5 AI Energy WD11DG5B15BEEU 11 KG / 6 KG Washer Dryer with 1400rpm, White, D/A Rated(WD11DG5B15BEEU)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Washking
5 (9,999)

2025-07-01

Capacity : 9 kg | Colour : Black
5 (9,999)
Good looks and quiet in operation. An excellent buy
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2026-04-29

Samsung

It is great to see you are loving your spectacular Washer Dryer! Thanks to the incredible Digital Inverter Motor, you'll get peace and quiet whilst your machine works hard to give you the best performance! Enjoy! ^LB at Samsung Support

Andrew Antoniou
4 (9,999)

2025-06-11

Capacity : 9 kg | Colour : Black
4 (9,999)
Easy to use. Good features. Instructions very clear
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Ease of Use

4 (9,999)

Noise

4 (9,999)
Response from Samsung:
2025-06-11

CX

It is wonderful to see that you find the amazing Series 5 Washer Dryer so easy to use, and that you are also happy with its straightforward instructions and great features, Andrew! If you have any questions about how to get the most out of this brilliant appliance for a five-star experience, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Jim saab
5 (9,999)

2025-05-23

Capacity : 9 kg | Colour : White
5 (9,999)
Quite washing machine.great spin speed.easy to use
Helpful?
Originally posted on Slim Depth Washer Dryer Series 5 AI Energy 9KG & 5KG(WD90DG5G34BEEU)

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

3 (9,999)

Ease of Use

5 (9,999)

Noise

3 (9,999)
Response from Samsung:
2025-05-24

CX

We are glad to read that you are fully happy and satisfied with your amazing Series 5 Laundry Front-Load Slim Depth Washer Dryer with AI Energy, Jim! This quiet and intuitive appliance will wash and dry all your clothes efficiently, thoroughly, hygienically and smartly for a full premium experience! ^CL at Samsung Support

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