All solutions for Side by Side
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We are here to chat | 9am - 9pm, 7 days a week
Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week
SmartThings | 9am - 5:30pm, Mon - Fri
We'll respond within 24 hours of your request
For new and existing orders
Login to get an update on your Samsung Shop order
Help with Hubs, Kits, Sensor and Outlets
Check the status of your repair with Samsung
Call
Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week
For business support
8am - 6pm, Mon - Fri
For new and existing orders:
8am - 10pm, 7 days a week
For Business Shop related enquiries:
8am - 6pm, Mon - Fri
Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02).
Calls from landlines and mobiles are included in free call packages.
Call charges are subject to change and this information is provided as a reference only.
Calls maybe recorded for training and quality purposes.
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* For any printer related enquiries please visit the HP website.