Bespoke AI Front-Load Washing Machine Series 5 AI Energy 11KG
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Dimensions
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Width
600 mm
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Height
850 mm
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Depth
600 mm
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Features
Wash intelligently
Smart energy savings
SmartThings AI Energy mode
Monitor and reduce the washer’s energy use. AI Energy mode* lets you check the power consumption and estimates your electricity bill. For courses that operate in AI Energy mode** it reduces energy use by up to 70%*** using Ecobubble™ to wash with cool water instead of warm and extra cycle time.
Wash for less
A-10% Extra Energy Efficiency
Wash clothes using less energy. The Samsung washing machine is highly energy efficient and even exceeds the minimum energy efficiency requirements for the Class A rating by up to 10%*. Advanced technologies enhance the washing performance and reduce the wash time, which reduces its energy use.
* Based on Samsung internal testing. The WW5000D series models are 10% more efficient than required to achieve the Class A energy efficiency rating under Regulation (EU) No 2019/2014. Results may vary depending on the usage environment.
Smart, gentle washing
AI Ecobubble™
Enjoy effective washing with AI Ecobubble™*. It creates bubbles that remove 24% more soil** even in cool water. It also detects the fabric type and adjusts the amount of bubbles, washing time, temperature and spin speed. So it saves up to 70% energy*** compared to washing in warm water and ensures 45.5% better fabric care****.
Performance
Wash in 39 minutes
Super Speed
Cut your daily laundry time and get clothes thoroughly clean. Use Super Speed to wash a load in just 39 minutes*. QuickDrive™ saves time by moving clothes dynamically, while Ecobubble™ ensures powerful cleaning. The rinsing time is shortened using Speed Spray and it accelerates the spin speed.
* Based on using Super Speed at the default settings with a 5kg load.
Reduces microplastic
Less Microfiber cycle
The Less Microfiber cycle works to make clothes shed less microplastics, which are discharged into the drain water. By adjusting the motor’s revolution speed and washing intensiveness, the Less Microfiber cycle reduces the amount of microfiber released into the drain water by up to 54%*.
* Based on testing by the Ocean Wise Plastics Lab using a 2kg load of 100% polyester hoodies, comparing the Synthetics cycle on a Samsung conventional model WW4000T and the Less Microfiber cycle on the WW7000B. Results may vary depending on the actual clothes and usage conditions.
More space inside
SpaceMax™
Wash large loads with a huge 11kg capacity interior in a 600mm depth cabinet*. SpaceMax™ technology creates more space inside to incorporate a larger drum without increasing the external dimensions. So your washer will fit in easily and you can wash many clothes at once, including big items.
* Only available in the 11kg capacity model.
Intensive cleaning
Bubble Soak
Get your clothes spotlessly clean, even if they are really dirty. The Bubble Soak function helps remove a wide variety of stubborn stains, like blood, tea, wine, make-up and grass. Clothes are thoroughly soaked in active bubbles, so dirt and stains are loosened and can be removed effectively*.
* Tested in accordance with IEC 60456 5th edition / 8kg Wash Load / Bubble Soak Wash vs. Cotton 40/60°C, Synthetic 60°C, and Denim 40°C without Bubble Soak.Do the SmartThings at Home
Connect your life with SmartThings
Wi-Fi Embedded
Use your washer easily and effectively with the SmartThings App*, which enhances your washing. The Laundry Recipe recommends the appropriate wash cycle** for each load. The Laundry Planner enhances your daily schedule***. And Auto Cycle Link**** selects an optimal drying course after a wash.
* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. It stores user data, preferences and usage patterns to suggest the most useful options.** The user will be solely responsible for any consequence(s) that may result, including but not limited to any damage or harm caused by incorrect information provided by the user.*** The recommended washing cycle is only based on time and may not be appropriate for the type of fabrics or stain level of the articles being washed.**** A Wi-Fi connection is required at all times, which may increase energy consumption.
SmatThings Energy
Efficient energy use. Smart savings.
Manage your household’s energy use anytime. SmartThings Energy* provides helpful energy efficiency tips. It also lets you monitor the energy consumption of smart appliances** in real time and compare it to the previous month. And it alerts you if your monthly targets are likely to be exceeded.
* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.** SmartThings Energy currently works with around 40 Samsung home appliances that are SmartThings enabled. These include washing machines, clothes dryers, dish washers, air conditioners, air purifiers, vacuum cleaners, ovens, hoods, cooktops, microwave, TVs (from June 2022) and energy meters.
SmatThings Home care
Smart maintenance. Easy upkeep.
Take care of your washer easily. SmartThings Home Care* notifies you when parts need replacing and helps troubleshoot problems. It also shows you how to update the software of services and devices. And it provides useful tips on using your appliance, as well as a user manual.
* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.Hygiene
Reduce bacteria
Hygiene Steam
Give clothes a deep and hygienic clean. Hygiene Steam releases steam from the bottom of the drum. It removes grime and 99.9% of certain bacteria* and inactivates allergens derived from house dust mites**. Hygiene Steam reduces exposure to house dust mite, cat, dog, grass pollen and fungi***.
* Based on the Intertek test report for the Hygiene steam course. Removes 99.9% of Staphylococcus aureus and Escherichia coli. Individual results may vary.** Based on the Intertek test report for the Hygiene steam course.*** Based on The British Allergy Foundation (BAF) test report for the Hygiene Steam course, Allergy UK considers that this product will, in proper use, reduce exposure to house dust mite, cat, dog, grass pollen and fungi.
Keep the washer fresh
Drum Clean +
Keep the inside of the machine hygienically clean and fresh. Drum Clean + removes dirt and 99.9% of certain odor-causing bacteria* in the drum by soaking, pulsating and spinning. A water jet and fast spinning also remove grime from the door gasket. And it notifies you when it needs cleaning**.
* Eliminates 99.9% of bacteria (Pseudomonas Aeruginosa) from the inside of the washer and removes dirt from the rubber gasket. Based on testing witnessed by Intertek of the Drum Clean + cycle.** Provides a notification after every 40 cycles.
Cleans away residue
StayClean Drawer
Stop wasting detergent and avoid the tedious task of cleaning the detergent drawer. The StayClean Drawer ensures that more of the detergent is washed away with a specially designed water flushing system. So there is less unsightly soap residue and the tray stays clean and hygienic.
Efficiency
Durable & efficient
Digital Inverter Technology
Enjoy energy efficiency, less noise and a long-lasting performance. Digital Inverter Technology utilizes strong magnets for a quiet and powerful performance, but uses less energy than a Universal Motor. It also has the industry’s longest durability and warranty of 210 years* on the motor.
* The 10 year parts warranty is only applicable to the inverter motor (as of April 2024).How to measure
Specifications
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Washing Capacity (kg)
11.0 kg
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Bubble technology
Bubble technology
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Energy Efficiency Class
A
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Net Dimension (WxHxD)
600 x 850 x 600 mm
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Net Weight
72 kg
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Washing Capacity (kg)
11.0 kg
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Body colour
Black
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Door
Carved Door (Black)
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Panel Display
LED
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Energy Efficiency Class
A
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Energy Consumption (100 cycles)
48 kWh
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Water Consumption (cycle)
54 L
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Duration of the Eco 40-60 (H:MM)
4:00
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Spin Efficiency
B
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Noise Emission Class
A
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Noise Level (Spin)
72 dB
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AI Control
No
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AI Wash
No
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AI EcoBubble
Yes
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QuickDrive
No
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Add Garments
Yes
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Auto Dispense
No
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Bubble Soak
Yes
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Bubble technology
Yes
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Child Lock
Yes
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Delay End
Yes
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Drum Clean+
Yes
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Drum type
Swirl
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Intensive
Yes
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Language Setting
No
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Motor
DIT
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My Cycle
No
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Pre Wash
Yes
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Quick Wash
No
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Smart Things
Yes
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Spin Speed
1400 rpm
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StayClean Drawer
Yes
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Steam
Yes
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Super Speed
Yes
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Eco 40-60
Yes
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AI Wash
No
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Super Speed
Yes
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15' Quick Wash
Yes
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Active Wear
No
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Baby Care
No
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Bedding
Yes
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Cloudy Day
No
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Cotton
Yes
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Colours
Yes
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Delicates
No
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Denim
No
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Drain/Spin
No
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Drum Clean+
Yes
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Downloaded
Yes
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Hygiene Steam
Yes
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Intense Cold
Yes
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Less Microfiber
Yes
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Mixed Load
No
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Outdoor
No
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Rinse + Spin
Yes
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Shirts
No
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Silent Wash
No
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Synthetics
Yes
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Towels
No
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Wool
No
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Wool/Delicates
Yes
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Net Dimension (WxHxD)
600 x 850 x 600 mm
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Net Weight
72 kg
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Gross Dimension (WxHxD)
670 x 890 x 688 mm
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Gross Weight
74 kg
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Full Depth Including Protruding Part
640 mm
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WiFi Embedded
Yes
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SmartThings App Support
Yes
Reviews
Bespoke AI Front-Load Washing Machine Series 5 AI Energy 11KG
- Customers consistently praise the remarkable quietness during operation, including high-speed spin cycles, ideal for homes requiring silent performance
- Many highlight the 11kg drum capacity as perfect for large families, reducing wash cycles and saving time and effort
- Reviewers appreciate smart connectivity features like app control, energy monitoring, and downloadable wash cycles for convenience
- Most note exceptional cleaning results with clothes emerging fresh and clean, especially using cold water with advanced technology
- Several mention the modern sleek design and easy-to-use interface as significant improvements over previous models
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
296 Reviews
2026-07-31
2026-07-09
2026-06-09
2026-04-22
2026-04-09
Samsung
We're pleased to hear that you're happy with the overall performance of your Samsung Series 5 Washing Machine, and we appreciate your feedback regarding the selection options and the cycles. The Downloaded Setting is a placeholder wherein you can browse a library of cycles on the SmartThings app and download one to this dedicated position on your machine. You can control your machine from the app, and you will need to select Smart Control for this. You can do this when you are loading your machine with your laundry and adding your detergent. As long as Smart Control is selected, the Setting will stay active until the door is opened again. You can use the Laundry Planner in the app to schedule times without being near the machine, and you can also customise the cycles here too. You can find out more on the following link: https://www.samsung.com/uk/support/home-appliances/what-wash-cycle-should-i-use-for-my-samsung-washing-machine/ Please don't hesitate to reach out to our helpful Support Team if you need further assistance with the app or the cycles. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful! ^EW at Samsung Support
2026-04-04
Samsung
We're thrilled to see that your Samsung Series 5 Washing Machine has given you that five-star feeling, Kerrieann! Keep enjoying! ^EW at Samsung Support
2026-03-14
2026-02-17
Maidstone
CX
We're so pleased to hear that you're enjoying your upgrade to the Samsung Series 5 AI Energy Washing Machine overall, Susan. It's super quiet thanks to our innovative Digital Inverter Technology and the AI features are incredible! Your machine does have a spin-only cycle, and the simplest method is to select the Rinse + Spin cycle and then press the Spin button to deselect the Rinse option. The display will then show the duration for a spin-only cycle, and you can press this button again to adjust the duration. Alternatively, you can access the spin-only cycle via the SmartThings app on your connected device. Thank you for taking the time to share your review, and we hope the above information is helpful to you. ^EW at Samsung Support
2026-01-25
Kettering Northamptonshire
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CX
It makes us very happy to hear that you love your Samsung Series 5 Washing Machine, and that you think it's a great product, Malineczka! With its useful smart features, quiet performance, and large drum capacity, this appliance has already become an essential part of your home! ^CL at Samsung Support
2026-01-20
Samsung
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-01-18
blackpool
CX
Congratulations on your new Samsung Series 5 AI Energy Washing Machine, Ken! We're so pleased to hear that you're happy with it, and that you're impressed with the massive 11 KG capacity along with the quiet operation, which is thanks to our innovative Digital Inverter Technology. We hope you enjoy getting to know your machine. We have designed it to be straightforward and user-friendly. If you have any questions about any cycles or would like us to show you around, please feel welcome to reach out to our Support Teams, who are on hand to assist and can even provide visual support. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ Thank you for taking the time to share your five-star review! ^EW at Samsung Support
2026-01-16
CX
We’re pleased to see that you decided to leave a review following the warranty registration of your amazing Samsung Series 5 AI Energy Washing Machine, Pugsley. We’re confident that this fantastic appliance will impress you as you begin using it and discover how it can make a real difference with its brilliant features, wide range of programmes, generous drum capacity, efficient performance and quality design. If you ever need support or have any questions about how to get the best from your washing machine, please don’t hesitate to reach out to our specialists. You can contact us on 0333 000 0333 (Monday to Friday, 8am to 8pm; Saturday and Sunday, 9am to 6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-01-13
CX
We're delighted to see how much you are enjoying your Series 5 Washing Machine, Siobhan! The Digital Inverter keeps this machine running super quietly, even on a fast spin, with the only sound you hear being the delightful tune that signifies perfectly clean laundry. SmartThings takes your appliance to the next level, adding super features, and letting you set reminders to ensure that your washing is never left behind. This model will be making laundry day a breeze for years to come! ^SK at Samsung Support
2026-01-12
CX
Thank you for sharing your review of the Samsung Series 5 AI Energy Washing Machine, Caz. We're delighted to hear that you're enjoying all of the fantastic features of this model, from the quiet and efficient operation to the stylish appearance and the brilliant cleaning performance delivered by the vast array of cycles. Laundry days have never felt so good! ^EW at Samsung Support
2026-01-10
CX
Excellent to see how much you are enjoying your Series 5 Washing Machine! This intuitive appliance with epic features makes it easier than ever to get perfectly clean laundry. It will be wowing you for years to come! ^SK at Samsung Support
2026-01-03
CX
Thank you for taking the time to share this valuable review with us, Gem. We’re delighted to hear you love your Samsung Series 5 AI Energy Washing Machine, and we appreciate your feedback about the serial number being located at the back of the appliance. For front-loading models like this one, the model and serial numbers can also be found on a label inside the door. You can find more details here: https://www.samsung.com/uk/support/mobile-devices/how-to-find-the-model-and-serial-number-of-my-product/. We’ll certainly pass your feedback along, as we’re committed to making key product information easily accessible, especially when registering for an extended warranty. We hope your Series 5 makes life easier and happier for a long time to come. ^CL at Samsung Support
2026-01-02
CX
We are delighted to read that you are loving your stunning Washing Machine, Wendal! Thanks to the Digital Inverter Motor, you'll get peace and quiet whilst you'll maintain the sleek performance! Along with SmartThings, you can monitor your appliance straight from your phone! ^LB at Samsung Support
2025-12-31
CX
Thank you for taking the time to share your review of the Samsung Series 5 Washing Machine, Somi. We're sorry to hear that your electrics are shorting, and we're here to help with this. We'd initially advise inspecting the power cord and plug for damage, and trying a different socket to rule out the outlet. Please reach out to our friendly Support Teams for further assistance, as we'd love to provide detailed, personalised support and to ensure that everything works as it should. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We look forward to hearing from you soon! ^EW at Samsung Support
2025-12-31
Kent
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2025-12-27
CX
Thank you for taking the time to share your review of the fantastic Samsung Series 5 Washing Machine. We're so pleased to hear that you're enjoying the large capacity drum size along with the super speedy cycles. The 15-minute cycle is super convenient, as are the smart notifications. Laundry days have never felt so easy! ^EW at Samsung Support
2025-12-14
CX
Wow, we're thrilled to see how much you are enjoying your Series 5 Washing Machine, Manish! The 11KG capacity ensures that you can easily clean all of your laundry as efficiently as possible, with Quick Wash options and SmartThings connectivity making this appliance ridiculously convenient. AI Energy Mode ensures that your machine is as energy efficient as possible, allowing this appliance to look after your pockets in more ways than one. This premium quality washing machine will be impressing you for years to come! ^SK at Samsung Support
2025-12-05
CX
Thank you for your awesome five-star review of your Washing Machine. With the incredible Digital Inverter Motor, you'll get peace and quiet whilst your machine works hard to give you the best performance! Along with AI Ecobubble™ technology, it creates bubbles that remove 24% more soil even in cool water. It also detects the fabric type and adjusts the amount of bubbles, washing time, temperature and spin speed! Enjoy! ^LB at Samsung Support
2025-12-03
CX
Thank you for your awesome five-stars for your new Washing Machine! With the huge 11kg drum size, you'll be washing more, quicker than ever before! We know you'll love it for years to come! ^LB at Samsung Support
2025-11-29
CX
We’re so pleased to hear that the Samsung Series 5 Washing Machine and its impressive features have made a positive difference in your life, Melar! Thank you for being part of the Samsung family! ^CL at Samsung Support
2025-11-25
CX
We are delighted to see you are enjoying your stunning Washing Machine. With the huge 11kg drum, you'll be getting more room to wash all your clothes quickly! ^LB at Samsung Support
2025-11-21
CX
We are over the moon to see you are loving your spectacular Washing Machine. Thanks to the Digital Inverter Motor, you'll get peace and quiet whilst your machine works hard to give you the best wash! Not only that, but with SmartThings, the possibilities are endless to get the best results! Your feedback is greatly appreciated regarding the availability of features, and we'll take this on board to help improve our products in the future! ^LB at Samsung Support
2025-11-20
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-11-18
CX
It is great to see you are loving your awesome Samsung Series 5 AI Energy Washing Machine, Marge! From AI Ecobubble™, which detects the fabric type and adjusts the amount of bubbles, washing time, temperature and spin speed, this will help you reduce those bills! Along with SmartThings, the possibilities are endless! ^LB at Samsung Support
2025-11-15
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CX
We're thrilled to see how much you are enjoying the awesome features on your Series 5 Washing Machine, especially the connection to the SmartThings app! It allows you complete convenience, giving you the option to control every aspect of each cycle remotely. It's a total game changer, Sarah! ^SK at Samsung Support
2025-11-13
CX
We’re delighted to hear that you’re impressed with the superb cleaning and washing performance of your new Samsung Series 5 Washing Machine! Its advanced AI features and smart efficiency make it stand out from the rest, bringing the future of washing technology into your home! ^CL at Samsung Support
2025-11-12
Samsung
Thank you for your continued loyalty and upgrading with Samsung. We love having you with us! ^KF at Samsung Support
2025-11-11
CX
It's excellent to hear that you're pleased with your Samsung Series 5 Washing Machine. Energy usage is drastically reduced thanks to the combination of smart, AI-driven sensors and innovative core technologies such as our Digital Inverter Motor. Meanwhile, the operation is quiet due to significantly reduced friction and vibration. The noise levels are absolutely perfect for modern living spaces and nighttime use! Many thanks for taking the time to share your five-star review! ^EW at Samsung Support
2025-11-08
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CX
It is great to see you are loving your spectacular Washing Machine! From the 11kg drum, to the funky song at the end, you'll never be disappointed! ^LB at Samsung Support
2025-11-06
Samsung
Thank you for taking the time to share your awesome review with us, Wilma. We're thrilled to know that you're enjoying your Series 5 Washing Machine. The performance is quiet, efficient, and provides truly excellent results. The notifications are so convenient, ensuring you never miss a beat! Keep enjoying! ^EW at Samsung Support
2025-11-05
Samsung
We're absolutely delighted to hear that you're loving your Series 5 Washing Machine, particularly the SmartThings connectivity! It genuinely is a game changer to have notifications sent directly to your TV, (or phone or tablet). You will never miss a beat again! You can also use it to ensure you're reaching peak energy efficiency, so it can even save you money on your bills. The 11KG drum size is perfect for a family with 3 kids, meaning fewer laundry loads for you! Thank you so much for sharing your review - you've made our day! ^EW at Samsung Support
2025-11-05
Samsung
It's brilliant to hear that you're enjoying your Series 5 Washing Machine, Ange. The large drum is so convenient, and the jingle ensures you will never miss a beat! Thanks for sharing your review. Your feedback has made our day! ^EW at Samsung Support
2025-10-31
London
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Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-10-27
Samsung
Congratulations on your new Samsung Series 5 Washing Machine, Daniel! It boasts exceptional cleaning capabilities thanks to our innovative technologies such as EcoBubble and Hygiene Steam. The StayClean Drawer prevents clogs and keeps things hygienic, which means less maintenance for you and more detergent delivered to the wash! The SmartThings app integration is brilliant in allowing you to remotely control, monitor, and manage your laundry from your smartphone - super convenient! And to top it all off, this energy efficient machine will lower your household bills. Thank you for taking the time to share your review, we really appreciate it! ^EW at Samsung Support
2025-10-22
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-10-20
Samsung
Congratulations on your new Washing Machine, what a great decision you made! Thanks to the impressive 11kg drum size, we are taking the chore out of washing! ^LB at Samsung Support
2025-10-17
CX
We are disheartened to see you are having issues with your Washing Machine, Will. This is not how we expect our products to perform, and we know our colleagues will get this fixed swiftly for you! Don't hesitate to contact our Support Teams who will be on hand to help, and get this sorted. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-10-14
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! Thanks to the incredible Digital Inverter Motor, you'll get peace and quiet whilst your machine works hard to give you the best performance possible! ^LB at Samsung Support
2025-10-08
Bilston, West Midlands
2025-10-07
CX
Thank you for taking time to review your stunning Washing Machine! We know you'll love this for years to come, and you'll never be disappointed! Our amazing User Manual will give you all the information you need to use every feature on your appliance. You can find that here: https://downloadcenter.samsung.com/content/UM/202505/20250508132208092/OID71784_IB_WW5000C-MD_EN_250328.pdf Your feedback is greatly appreciated, and will be passed on to help improve our products and services in the future. In the meantime, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-10-05
East Midlands
CX
We're over the moon to hear that you're enjoying your Samsung Series 5 Washing Machine, Chaminda! Our brilliant SpaceMax technology creates more space inside to incorporate the huge 11 KG capacity drum without increasing the outside dimensions, allowing you to ensure your family is always catered for with fewer wash loads. Washing performance is on point thanks to features such as ecobubble, and energy consumption is kept super efficient with SmartThings Energy integration along with the Digital Inverter. Many thanks for taking the time to give us a perfect five stars! ^EW at Samsung Support
2025-10-04
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! Thanks to the incredible Digital Inverter Motor, you'll get the best performance whilst maintaining the energy usage! ^LB at Samsung Support
2025-10-02
CX
We're sorry to hear about the experience you have had with the drain and spin cycles of your Series 5 Washing Machine, along with the subsequent repair journey. This isn't what we'd expect to happen, and we'd love to help and get any ongoing issues quickly resolved. Please reach out to our Support Teams, who are on hand and ready to assist. They can take a look at what has gone wrong so far and offer you an appropriate resolution so that you can get back to enjoying your machine as intended. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We really appreciate the time you've taken to write your review. Your experience and feedback are extremely important to us so that we can improve our services going forward. We look forward to hearing from you soon! ^EW at Samsung Support
2025-10-01
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CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-10-01
Samsung
We're delighted to hear that you're enjoying your Samsung Series 5 Washing Machine. It brings the performance, but not the noise! The variety of programmes is truly excellent and ensures that all of your laundry needs are covered, whilst SmartThings connectivity is extremely convenient, especially when it comes to monitoring and helping to reduce energy consumption. The large 11 KG capacity keeps your workload down, and who doesn't love that? Many thanks for taking the time to share your review! ^EW at Samsung Support
2025-09-28
CX
Thank you for the love and sharing your superb experience with us, your words put a smile on our face. ^SK at Samsung Support
2025-09-27
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Washing Machine! ^LB at Samsung Support
2025-09-25
CX
Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support
2025-09-24
London
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Washing Machine, Rafiqul! ^LB at Samsung Support
2025-09-20
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-09-20
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-09-19
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-09-18
2025-09-14
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2025-09-13
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support
2025-09-05
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re ecstatic to know you’re loving your Samsung Series 5 AI Energy Washing Machine. ^KF at Samsung Support
2025-09-02
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support
2025-08-31
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support
2025-08-30
London
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CX
Thank you for taking time to review your washing machine! There are loads of awesome cycles which will help you get the best wash, and with the Super Speed option, you can get clean clothes in just 39 minutes! If you need assistance on getting the right cycle, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-08-29
CX
Thank you for your lovely five-star review of your Washing Machine! Your loyalty is greatly appreciated! With the incredible AI Ecobubble™ technology, your machine will detect the fabric type and adjust the amount of bubbles, washing time, temperature and spin speed to help reduce your energy costs! ^LB at Samsung Support
2025-08-28
CX
Congratulations on your new Samsung Series 5 AI Energy Washing Machine. What a great decision you made! ^EW at Samsung Support
2025-08-28
Birmingham West Midlands
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Washing Machine! ^LB at Samsung Support
2025-08-27
CX
Thank you for once again choosing our range for your new washing machine, and we're delighted to see that you're already getting an even better service from your Series 5 AI Energy machine. The energy efficiency means that it will be just as kind to your clothes as it is to your bills, and the only time you'll hear it is when the pleasant jingle at the end announces a wash load is back to looking and feeling brand new. ^DB at Samsung Support
2025-08-22
Kent
CX
Thank you for your lovely five-star review of your Samsung Series 5 AI Energy Wi-Fi enabled Washing Machine! From AI Ecobubble™ that creates bubbles that remove 24% more soil even in cool water, helping you to bring down those bills, to the incredible SmartThings AI Energy mode, you can check your power consumption and estimates your energy bills straight from your phone! We have you covered! Along with the Digital Inverter Motor, you'll get peace and quiet whilst your machine works hard to give you the best performance! Take a look at this great link that shows you how to find the Serial Number of your machine: https://www.samsung.com/uk/support/mobile-devices/how-to-find-the-model-and-serial-number-of-my-product/ Enjoy! With the extended warranty, you'll rest easy! ^LB at Samsung Support
2025-08-19
London, England
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CX
We’re truly sorry to learn about the difficulties you’ve faced with your Series 5 Washing Machine, Norm, especially given the importance of daily use in supporting your father. We understand how upsetting and disruptive this situation has been. We'd love to look into the drum issue you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2025-08-16
London
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support
2025-08-13
CX
Congratulations on your new Series 5 Washing Machine, what a great decision you made! ^CH at Samsung Support
2025-08-11
Samsung
We love to see that we've given you that five-star feeling. Thanks for sharing your excellent feedback! ^EW at Samsung Support
2025-08-08
CX
It is great to see you are loving your spectacular Samsung Series 5 AI Energy WiFi-enabled Washing Machine! Keep enjoying! ^LB at Samsung Support
2025-08-06
Blackburn
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Series 5 Washing Machine. ^SK at Samsung Support
2025-08-05
CX
Your AI Energy Washing Machine is packed with every type of cycle that you'd need to clear any type of laundry pile, but you'll always find it simple to find the perfect one every time. It's great to see that you found it just as simple to get it all up and running, so we appreciate your feedback, Murray. ^DB at Samsung Support
2025-08-04
CX
We are thrilled to see you are enjoying your spectacular Samsung Series 5 AI Energy WiFi-enabled Washing Machine, Lisa! With the epic AI Ecobubble™ technology, your machine will detect the fabric type and adjust the amount of bubbles, washing time, temperature and spin speed, helping you reduce those bills! Along with the Digital Inverter Motor, you will get peace and quiet whilst your machine works hard to give you the ultimate performance! ^LB at Samsung Support
2025-08-04
Dublin
CX
Brilliant to see how much you are enjoying your Series 5 AI Washing Machine! This appliance is super intuitive and boasts a wealth of cycle options with a powerful 1400 rpm, making it easier than ever to get perfectly clean laundry. You'll be experiencing five-star fresh laundry for years to come! ^SK at Samsung Support
2025-08-03
Ireland
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CX
We are delighted to see you are loving your epic Samsung Series 5 AI Energy WiFi-enabled Washing Machine, Billie! Thanks to the Digital Inverter Motor, you'll get peace and quiet whilst your machine works hard to give you the best performance! Along with SmartThings, you can monitor and control your machine straight from your phone, helping you bring down those bills and take the chore out of washing! ^LB at Samsung Support
2025-08-03
CX
We are pleased to read that you are happy with the Samsung Series 5 Washing Machine, Havi! This quiet, smart and reliable appliance will turn doing laundry into a pleasant moment in your day! ^CL at Samsung Support
2025-08-02
Birmingham
CX
We are over the moon to see you are enjoying your Samsung Series 5 AI Energy WiFi-enabled, Washing Machine! With SmartThings, you can control your machine straight from your phone, along with monitoring your energy usage, you can reduce your energy bills! Along with AI Ecobubble™, it will detect the fabric type and adjusts the amount of bubbles, washing time, temperature and spin speed! ^LB at Samsung Support
2025-08-02
CX
We are glad to hear that you are happy with the quiet performance and brilliant smart features of the Samsung Series 5 AI Energy Washing Machine, Hillock! Thank you for the five-star review and great feedback! ^CL at Samsung Support
2025-07-22
CS
You'll be able to clear all your laundry piles thanks to the spacious 11kg drum of you Series5 AI Energy Washing Machine, but it will always run quiet, even with larger items. You'll find every type of cycle that you'd need, and find it simple to find the perfect cycle every time. We're delighted to see that you're loving it, and would be happy to recommend it. ^DB at Samsung Support
2025-07-20
Gourock
CX
Thank you for taking the time to review the Series 5 Washing Machine, Jim. We pride ourselves on creating appliances that exceed our customers expectations, and we're disheartened to see this has not been the case for you on this occasion, especially after a great first experience. We'd love to look into the rinse issue you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2025-07-17
CX
We are thrilled to read that you are impressed by the Samsung Series 5 AI Energy WiFi-enabled, Washing Machine! From its incredible smart features and AI technology to its quiet and efficient performance, this appliance is ready to revolutionise the way you wash your laundry like never before! ^CL at Samsung Support
2025-07-17
London
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CX
The 11kg drum of your Series5 AI Energy Washing Machine will help you clear any type of laundry pile much quicker, Roland. You'll always be able to find the perfect cycle for any load, and thanks to its Smart features it will even adapt the cycle accordingly for a more optimised experience. We're pleased to see that it's living up to the hype placed upon it by an independent reviewer. ^DB at Samsung Support
2025-07-17
CX
Your Series5 AI Energy Washing Machine has every type of cycle that you could need, Ali, and it will remain whisper quiet no matter how intense the wash needs to be. The extended warranty demonstrates our faith in its ability to provide you with a lengthy and reliable service. We're glad that you're loving it. ^DB at Samsung Support
2025-07-14
Bristol
CX
We're thrilled to see how much you are loving your Series 5 Washing Machine, Rob! The whopping 11KG capacity means that you can massively cut down on laundry loads, and the available cycles have a vast array of timings, with each one suiting the needs of your laundry and cleaning to perfection. The SmartThings app puts you in control of this appliance remotely - you can not only receive reminders when your laundry is ready, but also adjust every aspect of a cycle and start it from your phone. It's a real marvel! ^SK at Samsung Support
2025-07-14
South Derbyshire
CX
It is great to see you are loving your epic Samsung Series 5 AI Energy WiFi-enabled Washing Machine! Thanks to the incredible AI Ecobubble™ technology, your machine will mix air, water and detergent to create bubbles even at cooler temperatures, helping you to get the ultimate wash whilst helping bring down those bills! ^LB at Samsung Support
2025-07-09
Petersfield, Hampshire
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Washing Machine, Andy. ^LB at Samsung Support
2025-07-08
CX
We’re thrilled to read your thoughts and feedback about the Samsung Series 5 AI Energy Washing Machine, Ravi! Thanks for sharing with us and giving us top marks! ^CL at Samsung Support
2025-07-08
CX
Brilliant to see that you got off to such a great start with the Series 5 Washing Machine, Melvin! This efficient appliance cleans your laundry to perfection, and makes sure to be as quiet as possible while doing so, thanks to the Digital Inverter. You'll enjoy a lengthy and reliable service from this awesome machine! ^SK at Samsung Support
2025-07-07
CX
We're delighted to see how much you are loving your Series 5 Washing Machine! This appliance has everything you need to give your clothes the five-star treatment, including the super speedy Quick Wash. Keep enjoying! ^SK at Samsung Support
2025-07-05
CX
We're thrilled to see you're loving the Series 5 Washing Machine, Colin! With its huge capacity, excellent cleaning capabilities, energy efficiency and sleek design, we can see why you've awarded us five stars! ^CH at Samsung Support
2025-06-29
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CX
Your Series5 AI Energy Washing Machine has all the features you'd need to clear any type of laundry pile, and it will remain whisper quiet no matter how intense the cycle needs to be. We're glad that you're loving it! ^DB at Samsung Support
2025-06-28
CX
It is great to see you are loving your spectacular Samsung Series 5 AI Energy WiFi-enabled Washing Machine! Thanks to the Digital Inverter Motor, you will get peace and quiet whilst your machine works hard to give you the best wash! Along with SmartThings, you can monitor your energy usage and get suggested wash cycles with Laundry Recipe, helping you bring down those bills and make washing less of a chore! ^LB at Samsung Support
2025-06-24
CX
It is great to see you are loving your Samsung Series 5 AI Energy WiFi-enabled Washing Machine! With the Digital Inverter Motor, you'll have peace and quiet whilst your machine works hard to give you the ultimate performance! Along with SmartThings, keeping in control of your machine and your energy usage has never been easier! ^LB at Samsung Support
2025-06-23
CX
Thank you for taking the time to review the Series 5 Washing Machine, Omar. We pride ourselves on creating appliances that exceed our customers expectations, and we're disheartened to see this has not been the case for you on this occasion. We understand how frustrating it must be to encounter a leak so soon after purchase, and we regret any confusion or miscommunication regarding the engineer’s assessment and repair charges. While warranty decisions are based on an evaluation of the issue, we never want a customer to feel unsupported or mistreated. We encourage you to contact us, so we can look into your options. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2025-06-22
yorkshire
2025-06-21
North wales
CX
We're thrilled to see you're loving the Series 5 Washing Machine! With its excellent cleaning capabilities and thanks to SmartThings, AI Energy mode lets you check the power consumption and estimates your electricity bill! Many thanks for the five stars! ^CH at Samsung Support
2025-06-21
CX
We are thrilled to see you are loving your Samsung Series 5 AI Energy WiFi-enabled Washing Machine! With Super Speed, you'll get clean clothes in just 39 minutes! Along with SmartThings, you'll be able to manage your bills straight from your phone, helping you bring those costs down! ^LB at Samsung Support
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