Galaxy Watch9 is your personal health companion on the journey to better wellness. The new Galaxy Watch transforms daily routines into meaningful insights on sleep, activity, recovery and overall health. It adapts to your lifestyle in real time, offering personalised guidance backed by a long-lasting 390 mAh battery and the advanced Snapdragon® Wear Elite Platform. Start small and build healthier habits that last — with Galaxy Watch9 understanding you better over time.
HIGHLIGHTS
DESIGN
Light on the wrist. Heavy on detail
Galaxy Watch9 stands out with the signature cushion design while feeling light and right on your wrist.
Galaxy Watch9 in Cream with a Sport Band in Cream worn on a person's wrist angled slightly to the right, showcasing the slim and smooth look of the watch with the signature cushion design, as well as the thin and flexible Sport Band for a snug, comfortable fit throughout the day with minimal gap thanks to the Dynamic Lug System.
The Dynamic Lug System and airy, flexible Sport Band bring Galaxy Watch9 closer to your wrist, minimising gaps and keeping sensors in place for reliable health insights. Just wear it, forget it’s there and take on the day.
What's changed in the design?
- 8.6 mm Thickness
- 14 g Band
Compare with
- 9.7 mm Thickness
- 22 g Band
- 9 mm Thickness
- 23 g Band
Tomorrow is built tonight
The quality of your sleep shapes your tomorrow.
Galaxy Watch9 monitors your sleep from bedtime to wake-up, delivering personalised insights into your rest and its impact on daily performance. Understand your sleep patterns, habits and duration for better sleep management. Just wear Galaxy Watch9 to bed and experience more relaxing nights and more refreshing mornings.
A program built around your stride
After a restful night, you're ready to step into your stride and take on the day — starting with a steady morning run or easing into movement that suits your energy. A personal coach on your wrist makes every workout smarter and more effective. Galaxy Watch9 learns from your body and health data to guide your training — when to push harder and when to recover — helping you improve without overtraining. From intense runs to recovery days, Galaxy Watch9 is with you every step of the way.
Smart ways to train
More ways to understand your health
Samsung Health brings your health data, fitness goals and wellness programs together in one connected platform. Monitor key metrics, track progress and build healthier habits with an intuitive dashboard designed for everyday wellness.
Galaxy Watch9 in Cream with a Sport Band in Cream shown facing forward with Samsung Health tiles displaying various information about the about the user's sleep, exercise, health and daily habits shown on the watch display and around it, including water intake, current mood, vascular load, antioxidant index, food intake, blood oxygen and body composition. Samsung Health's Antioxidant index feature is on display, with the level Adequate.
PERFORMANCE
Reengineered from the core
Health doesn’t sleep. Neither does your Watch
A larger battery that lasts beyond expectations powers Galaxy Watch9
— keeping you ready for whatever your day brings. Spend more time outdoors doing what you love and push past your usual mile on a run. Get more sleep for full recovery, while your rest is monitored overnight. All with the confidence of knowing Galaxy Watch9 only stops when you do.
Close-up view of the components inside the case of a Galaxy Watch9 in Cream with a Sport Band in Cream shown facing up with the watch battery placed on top, highlighting the increased 390 mAh battery capacity for reliable, lasting power through daily activities and night recovery. A Sport Band in Blue and a Sport Band in Yellow placed around the watch.
How long does the battery last?
- 390 mAh Battery capacity
Compare with
- 300 mAh Battery capacity
- 300 mAh Battery capacity
Close-up view inside the case of a Galaxy Watch9 in Cream with a Sport Band in Cream, highlighting the power-efficient Snapdragon® Wear Elite Platform that delivers faster performance with quick responses for daily multitasking across various watch apps and workout tracking. Powered by Snapdragon® Wear Elite Platform logo shown.
AI
Raise. Talk. Done
Get help instantly — just raise your wrist to start chatting with Google Gemini. With Gemini built into Galaxy Watch9, everyday tasks become faster and more seamless, even on your busiest days. No pauses, no extra steps — just speak naturally and get answers instantly. Find answers, organise tasks and access key information across apps the moment you need it by just lifting your wrist. ,
GALAXY EXPERIENCE
Personalised watch faces and bands
Make Galaxy Watch9 truly yours. Mix and match watch faces and bands for any occasion. Personalise your Watch further using your favourite picture. The new Portrait Watch Face intelligently analyses your photo and beautifully blends watch elements with the photo subject in a harmonious way. Complete your look with a matching band for a unique, personalised style. ,
Your Watch, your apps
Icons of different third-party apps that are supported on Galaxy Watch9, such as Google Maps, Gmail, Strava, Spotify, Google Messages and YouTube Music.
Key takeaways at a glance
View full comparison-
Light on the wrist.
Heavy on detail
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390 mAh
Battery -
Health.
Made easier
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Sleep Coaching
Practice makes
great mornings -
Running Coach
Personal training,
on the run -
Heart Health Score
Your daily compass for heart health management
Join Galaxy.
Reap the benefits
The connected power of Galaxy
Compare Galaxy Watch
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Latest Galaxy
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Latest Galaxy
More Galaxy
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Processor
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GPS
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GPS
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GPS
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Connectivity
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Display Brightness
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Display Brightness
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Durability
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Durability
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Durability
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Safety and Emergency
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Safety and Emergency
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Safety and Emergency
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Health
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Health
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Health
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Google Gemini
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Google Gemini
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Google Gemini
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Quick Button
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Quick Button
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Quick Button
FREQUENTLY ASKED QUESTIONS
Got questions? Here is what you're looking for
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Galaxy Watch9 is available in different colours, based on the size option.
- 40 mm model: Available in Cream and Graphite.
- 44 mm model: Available in Silver and Graphite.
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Galaxy Watch9 is available in two sizes — 40 mm and 44 mm.
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Galaxy Watch9 features a sapphire crystal display that delivers a brightness level of up to 3,000 nits, ensuring clear visibility even in bright sunlight. The high‑resolution screen provides crisp visuals for notifications, apps and health data.
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Galaxy Watch9 measures the physical strain you accumulate throughout the day. Daily Cardio Load tracks your daily physical load by monitoring your activity levels — using sensors on Galaxy Watch9 to record exercise intensity and duration. Based on this data, the feature estimates the recovery time your body needs. This helps you know when to push harder and when to take it easy.
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Your Heart Health Score is based on three daily factors: how long you sleep, your body mass index (BMI), and the amount of vigorous activity you get. Together, these reflect how your lifestyle may impact cardiovascular health. When your score is low, Galaxy Watch9 provides personalised guidance to help you improve. This makes it easier to take practical steps to support heart health. The focus is on prevention and healthy habits, not medical diagnosis.
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To use Raise to Talk (RTT) on Galaxy Watch9, simply raise your wrist to start an AI conversation. This action triggers built-in Google Gemini to respond immediately. You can get instant answers without needing to touch the Watch. The feature is designed to prioritise fast, on-the-go assistance. Response speed is optimised for immediate, convenient support. Details about phone proximity requirements are not specified. ,
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Yes, Galaxy Watch9 supports both LTE and Bluetooth. It features Bluetooth 6.0 for easy pairing with your phone and LTE for independent cellular connectivity. This means you can stay connected and make calls even when your phone isn’t nearby. LTE availability depends on your country/region and carrier.
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- Typical capacity is 390 mAh (20 % increase compared to previous Galaxy Watch8 40 mm) for 40 mm size, 445 mAh (10 mAh increase compared to previous Galaxy Watch8 44 mm) for 44 mm size.
- Battery life is based on results from internal lab tests for typical usage pattern scenarios conducted by Samsung. Actual battery life may vary depending on different usage patterns, device models or the battery manufacturer.
- Vitals on Galaxy Watch9 is available on Android phones (Android 13 or above) and requires the Samsung Health app v7.0 or above. Samsung account login required. Vitals requires at least 7 nights of sleep data, and wearing a Galaxy Watch during sleep is necessary. Vitals is for wellness only, not for the diagnosis or treatment of any medical condition. If you're concerned about your health, be sure to see a medical professional.
- Sleep tracking features are intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment of any medical condition or sleep disorder. The measurements are for your personal reference only. Please consult a medical professional for advice.
- Compatible smartphones and available features may vary by country/region, carrier or device.
- Only one voice assistant (Bixby or Gemini) can be set to wake using this feature. Gemini mobile app available on select devices, languages, and countries. Requires compatible Wear OS watch to be connected to a compatible device. Check responses for accuracy. Internet connection and set up may be required. Features may differ depending on subscription and account. Google and Gemini are trademarks of Google LLC. Users must manually enable Raise to Talk in the settings on Galaxy Watch9. Once enabled, the device may increase battery consumption compared to standard operation when the feature is disabled. Actual battery life may vary depending on usage.
- Availability of colors, sizes, models and watch bands may vary by country or carrier.
- Snapdragon® branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries. Snapdragon® is a trademark or registered trademark of Qualcomm Incorporated.
- Compared to Galaxy Watch8.
- Energy Score on Galaxy Watch9 is available on Android phones (Android 13 or above) and requires the Samsung Health app v6.27 or above. Samsung account login required. Service availability may vary by country or region. Not intended for use in detection, diagnosis or treatment of any medical condition. The result is for your personal reference only. Please consult a medical professional for advice.
- Sleep Coaching on Galaxy Watch9 is available on Android phones (Android 13 or above) and requires the Samsung Health app v6.24 or above. Samsung account login required. Sleep Coaching requires at least 7 days of sleep data, including 1 workday and 1 day off. Intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment of any medical condition or disease. Please consult a medical professional for advice.
- Sleep apnea is currently available in some selected countries only. Do not use feature if you are pregnant or have previously been diagnosed with sleep apnea. 22 years+ only. Sleep apnea feature requires at least 2 days of sleep data within a span of 10 days (the two days do not necessarily have to be consecutive, but must be recorded within those 10 days). Not intended for use in detection, diagnosis, treatment of any medical condition. Sleep apnea detection result is for your personal reference only. Please consult a medical professional for advice. Sleep apnea on Galaxy Watch9 is available on Android phones (Android 13 or above).
- Fitness Index on Galaxy Watch9 is available on Android phones (Android 13 or above) and requires the Samsung Health app v7.0 or above. Samsung account login required. To use the feature, BIA and VO2Max each need to be measured at least once, along with 2 days of activity records and step count data.
- Running coach program on Galaxy Watch9 is available on Android phones (Android 13 or above) and requires Samsung Health app (v6.30 or above). Samsung account login required.
- Daily Cardio Load on Galaxy Watch9 is available on Android phones (Android 13 or above) and requires the Samsung Health app v7.0 or above. Samsung account login required. To use the feature, at least 7 days of activity records are required, while 28 days of continuous wear is recommended for optimal accuracy. Please note that values may increase in daily situations where heart rate rises, such as during tension, anxiety or stress.
- Heart health is intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment of any medical condition or sleep disorder. The measurements are for your personal reference only. Please consult a medical professional for advice.
- For accurate blood pressure readings, a calibration is required every 4 weeks by BP monitor & arm cuff. Availability of Blood Pressure monitoring feature may vary by country or region. Due to country restrictions in obtaining approval/registration as a Software as a medical device (SaMD), Blood Pressure monitoring feature only works on watches and smartphones purchased in the countries where service is currently available (however, service may be restricted when users travel to non-service countries). Check out https://www.samsung.com/samsung-health/ for more information and latest update on service countries. It is not intended for use by people under 22 years old. Users should measure their blood pressure when at rest, as they would do with a traditional cuff, and refrain from measuring when they are working out, smoking or drinking. Blood Pressure monitoring feature is not intended for any diagnostic purposes regarding hypertension or other heart conditions.
- Heart Health Score on Galaxy Watch9 is available on Android phones (Android 13 or above) and requires the Samsung Health app v7.0 or above. Samsung account login required. To calculate Heart Health Score, data on related lifestyle factors — including sleep time, BMI, vascular load and moderate to vigorous activity time — must be collected. Heart Health Score is for fitness and wellness only. If you've been diagnosed with cardiovascular disease or are recovering from surgery, be sure to follow your healthcare professional's treatment plan.
- Additional Watch bands sold separately.
- Watch band availability may vary depending on country, region or carrier.
- To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements. For detailed information, please refer to https://www.samsung.com/uk/trade-in/.
- Terms and conditions apply. Samsung Care+ coverage, service type and promotion details may vary by country/region and a deductible (service fee) may apply. To be eligible for Samsung Care+ promotion benefits, registration may be required. For detailed Samsung Care+ information, please visit https://www.samsung.com/samsung-care-plus/. Care at home & abroad: When in need of Samsung Care+ services during your travel, contact the visiting country/region's local customer services center in advance for Samsung Care+ availability.
- Galaxy devices each sold separately.
- Galaxy Watch9 has a water resistance rating of 50 meters according to the ISO22810 standard. The test was conducted in fresh water. Galaxy Watch9 is also water resistant with an IPX8 rating based on the lab test conditions for submersion in up to 1.5 meters fresh water for up to 30 minutes. It is not suitable for high-pressure water activities and diving. It may be used for shallow-water activities like swimming in a pool or ocean. Water resistance is not a permanent condition and can diminish over time. Refer to the user manual for further information, including care/use instructions. Galaxy Watch9 is dust resistant with an IP6X rating based on the lab test conditions by a third party: 2 kg of talc powder (max. diameter of 0.05 mm) per cubic meter was blown into a test chamber housing the device (air pressure within device kept below surrounding air) for 2 hours. Dust resistance may vary by actual usage conditions. Galaxy Watch9 has obtained MIL-STD-810H Certification: high/low temperature, altitude, humidity, immersion, salt fog, dust, vibration, drop, etc. MIL-STD-810H is a standardized form of testing designed by the U.S. Military to accurately assess device limitations. Real world usage may vary by specific environmental conditions used in the testing. Extreme conditions not guaranteed.
- Wear OS by Google is a trademark of Google LLC.
Specifications
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NFC
NFC
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Bluetooth Version
Bluetooth v6.0
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Size (Main Display)
1.3" (34mm)
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Processor
2.1GHz, 1.95GHz
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Body Weight (g)
31.5
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Sensors
Accelerometer, Barometer, Bioelectrical Impedance Analysis Sensor, Electrical Heart Sensor, Gyro Sensor, Geomagnetic Sensor, Light Sensor, Optical Heart Rate Sensor, Temperature Sensor
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Storage (GB)
32
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Body Dimension (HxWxD, mm)
42.7 x 40.4 x 8.6
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SIM size
Embedded-SIM
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Infra
3G WCDMA, 4G LTE FDD, 4G LTE TDD
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3G UMTS
B1(2100), B2(1900), B4(AWS), B5(850), B8(900)
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4G FDD LTE
B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B14(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B66(AWS-3), B71(600)
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4G TDD LTE
B34(2010), B38(2600), B39(1900), B40(2300), B41(2500)
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Audio Playing Format
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB
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Location Technology
GPS, Glonass, Beidou, Galileo, QZSS
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Wi-Fi
802.11a/b/g/n 2.4GHz+5GHz
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NFC
Yes
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Bluetooth Version
Bluetooth v6.0
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Bluetooth Profiles
A2DP, AVRCP, HFP, HSP
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Wear OS Powered by Samsung
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Technology (Main Display)
Super AMOLED
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Size (Main Display)
1.3" (34mm)
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Resolution (Main Display)
438 x 438
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Colour Depth (Main Display)
16M
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CPU Speed
2.1GHz, 1.95GHz
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CPU Type
Penta-Core
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Memory (GB)
2
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Storage (GB)
32
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Available Storage (GB)
20.1
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Accelerometer, Barometer, Bioelectrical Impedance Analysis Sensor, Electrical Heart Sensor, Gyro Sensor, Geomagnetic Sensor, Light Sensor, Optical Heart Rate Sensor, Temperature Sensor
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Body Dimension (HxWxD, mm)
42.7 x 40.4 x 8.6
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Body Weight (g)
31.5
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Durability
5 ATM
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Battery Capacity (mAh, Typical)
390
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Removable
No
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Usage Time (Hours, AOD Off)
Up to 40
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Usage Time (Hours, AOD On)
Up to 30
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Security Update Period (Valid until)
add
Reviews
Galaxy Watch9 (LTE, 40mm)
- Customers praise advanced health tracking features including blood pressure, sleep, stress, and heart rate monitoring as transformative for wellness routines
- Reviewers commend the lightweight, sleek design with bright, responsive display and comfortable materials that feel barely noticeable on the wrist
- Many highlight fast, smooth performance and seamless connectivity with compatible devices as intuitive and reliable
- Several note improved band attachment system and stylish options that suit both casual and active wear
- A few mention battery life falling short and occasional overheating during charging, though most still recommend the product overall
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
36 Reviews
2026-08-28
Scotland
Samsung
We’re sorry to hear that you didn’t receive the Galaxy Watch9 you ordered and that your purchase has now been refunded. While we always strive to allocate stock and deliver every purchase as quickly as possible, there may be occasions when this isn’t possible, particularly with a highly anticipated new-generation product. Please rest assured that your feedback will be passed along to the relevant teams as we continue working to improve clarity and communication throughout the purchasing process. Our teams also remain available to assist you with finding the right solution and help ensure you have the best possible experience with your next Samsung purchase. For future reference, you can find our full contact details and opening times on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-08-20
UK
Samsung
Thank you for taking time to review your new Watch9! Firstly, thanks to the sleek design and outstanding Snapdragon Wear Elite processor, you'll get the best performance to date! However, we are disheartened to read that your experience has been let down by the battery. The 390 mAh battery will give you up to 30 hours of usage, and we have a great guide to help you make the most out of it: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ We are confident that you'll be getting the best experience out of the battery after those steps, however, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-08-19
POOLE
Samsung
We're sorry to hear that you haven't yet been able to enjoy your new Galaxy Watch9, Naomilou. We'd recommend checking the packaging again, as a compatible charging puck is included in the box with your smartwatch. This can be found under the lid. If you're unable to locate the included charger or continue to experience difficulties charging your watch, please don't hesitate to contact our Support Teams, who will be happy to assist further. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ Thank you for taking the time to share your feedback, and we hope this information is helpful. ^EW at Samsung Support
2026-08-09
Sandhurst
Samsung
While it's great to see that you are enjoying the incredible screen and features, we're sorry to read that you aren't getting the battery life and charging experience you would expect from your Galaxy Watch9, Richie. Your device is capable of up to 40 hours of life, depending on usage. Usage is a huge factor in the battery length of a watch, and features such as Always On Display and continuous health monitoring will have a great impact on how long each charge lasts. Please take a look at the battery saving guidance on the following link, to ensure you get the most out of your watch's battery: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ As for charging, due to the way that the watch is designed, it isn't compatible with previous watch chargers. It will work perfectly with the charger included in the box, and we would recommend using that going forward, and any spares you purchase would need to be specifically made for the Galaxy Watch9. While we don't have set charge times for our watches, as long as you are using the official charger and adapter, and there are no obstructions between the charger and watch, you should be receiving the best charging times. If you have further concerns about the battery life you are getting from your watch after following the above guidance, our Support Teams will be happy to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ We're here to ensure that your device works as it should, so that you can thoroughly enjoy all the amazing features that it has to offer. ^SK at Samsung Support
2026-08-09
London, UK
Samsung
Congratulations on your upgrade to the Galaxy Watch9, and thanks for taking the time to share your in-depth feedback. We're really pleased to hear that you're enjoying the improved ergonomics, the fluid and clear display, the Health metrics and all of the innovative and enhanced technology within. We appreciate your feedback regarding the bezel and the overall design. For the charging, we recommend only using an official Samsung charger. Whilst it's normal to experience a small amount of heat whilst charging, please don't hesitate to reach out to our Support Teams if you need more assistance with this. We're always happy to assist and you can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2026-08-09
Samsung
Congratulations on your upgrade to the Galaxy Watch9, and thanks for taking the time to share your in-depth review. We're really pleased to hear that you're enjoying the improved ergonomics, the fluid and clear display, the Health metrics and all of the innovative and enhanced technology within. We appreciate your feedback regarding the bezel and the overall design. For the charging, we recommend only using an official Samsung charger. Whilst it's normal to experience a small amount of heat whilst charging, please don't hesitate to reach out to our Support Teams if you need more assistance with this. We're always happy to assist and you can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2026-08-08
Samsung
It’s made our day to hear that you’re loving your Galaxy Watch9. Thank you for taking the time to share your five-star feedback! ^EW at Samsung Support
2026-08-08
Norwich
CX
Fantastic to see that you are having a positive experience with this incredible device. Thank you for your rating, Harry! ^SK at Samsung Support
2026-08-08
Samsung
We're pleased to hear that you are enjoying the sleek design, innovative smart features, and solid connectivity of your Galaxy Watch9, Felix. However, we're sorry to learn that you're unhappy with the charging speeds. We appreciate the comparison to your previous Galaxy Fit2. To clarify, the Galaxy Fit2 is a completely different product category from the Galaxy Watch9. While the Watch9 is a powerful smartwatch, the Fit2 is a lightweight activity band. The Watch9 battery is much larger, but it has a much more powerful processor, and it requires more regular charging because it uses many complex apps, a high-refresh display, continuous background sensors, and Wear OS, among other upgraded features and hardware. Roughly an hour and a half charging time does sound about right to reach 100% charge, but if you need further assistance, please don't hesitate to reach out to our friendly Support Teams who are always happy to help. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and we wish you many happy years ahead with your smartwatch. ^EW at Samsung Support
2026-08-08
Samsung
We love seeing that we’ve given you that five-star feeling. Thanks for sharing your brilliant review! ^SK at Samsung Support
2026-09-07
2026-09-07
2026-09-06
2026-09-06
2026-09-06
Service clients Samsung
Bonjour MSSM, Nous vous remercions d’avoir partagé votre avis. Nous sommes navrés d'apprendre que l'autonomie de votre Galaxy Watch9 4G ne vous apporte pas satisfaction. Plusieurs causes peuvent être à l’origine d’un épuisement de la batterie ou d’une autonomie de batterie réduite. Retrouvez nos astuces sur notre page: https://www.samsung.com/ch_fr/support/mobile-devices/optimiser-la-batterie-de-ma-galaxy-watch/ Nous avons bien noté vos commentaires et nous espérons pouvoir vous proposer des innovations plus adaptés vos besoins à l'avenir. Cordialement Charlie, Service clients Samsung
2026-09-05
Texas
2026-09-05
Glendale
2026-09-04
Sydney, Australia
2026-09-03
2026-08-27
Topeka, KS
R&R Team
Hey there Whyyyyy, Thank you for getting in touch with us about your experience using the Samsung Galaxy Watch9. We understand how frustrating this situation must be with your daily routine interrupted. Typically, restarting your paired devices (phones, tablets, watches, rings, PCs) allow your devices to clear any temporary glitches that may occur. Here are a few steps you can take to help resolve your Bluetooth connectivity: * Unpair the device: Go to Settings > Connections > Bluetooth, tap the gear icon next to the accessory, and choose Unpair or Unlink. * Reconnect the accessory: Put the Bluetooth device back into pairing mode and pair it with your Galaxy device again. * Reset network settings: Go to Settings > General management > Reset > Reset mobile network settings or Reset network settings to refresh all Wi-Fi, mobile data, and Bluetooth connections. * Check for updates: Make sure your Galaxy phone or tablet has the latest software installed by going to Settings > Software update. For your convenience, I have linked some resources below for your review. Please let us know if you would like additional assistance afterward by reaching out to Samsung Support. We're here to help! Thanks for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Watch9 https://www.samsung.com/us/watches/galaxy-watch9/ Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet https://www.samsung.com/us/support/troubleshoot/TSG10002014/
2026-08-27
Wisconsin
R&R Team
Hello Tinks, Thank you for taking the time and effort to share your thoughts with us about your experience using the Samsung Galaxy Watch9. We understand that choosing the correct watch band for your specific needs can feel daunting at times. We've streamlined this process by offering a wrist measurement guide that you can download and print out. There are step-by-step instructions within the guide to help take your measurements as accurately as possible. After that, choosing the watch band that fits your anatomy is quick and easy. For reference, our Small/Medium size bands for the Galaxy Watch9 fit 130mm to 190mm (5.11 to 7.48 inches) wrists while the Medium/Large fits 145mm to 205mm ((5.71 to 8.07 inches)) wrists. The Galaxy Watch9 is offered in two versions: 40mm with a 390 mAh battery and 44mm with 445 mAh battery. The higher capacity versions allow your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! It can take some time for your new Galaxy Watch9 to finish background indexing, learning your daily habits, and settling into its normal, optimized battery life. You're able to fix battery drain, by disabling Always-On Display (AOD), turning off continuous background health checks, and restarting your watch. If you're experiencing less than optimal battery life on your new Galaxy Watch9, please take a moment to check out the resources provided below to help resolve what you have described. If you have any questions for us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Watch9 https://www.samsung.com/us/watches/galaxy-watch9/ Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshoot/TSG10007314/ Watch9 Bands https://www.samsung.com/us/mobile-accessories/smartwatches/
2026-08-25
California
R&R Team
Greetings Brown, Thanks for taking the time to share your feedback with us regarding your recent experience using the Samsung Galaxy Watch9. Ghost touches on a Galaxy Watch typically can occur due to various reasons. Smudges, oils, or a poorly applied screen protector can interfere with the touch feature, for example. We recommend wiping your display completely dry with a clean, soft microfiber cloth. Take off any third-party screen protector that might have trapped air or moisture. You can also turn off the touch to wake feature by: Go to Settings > Display on your watch and disable the "Touch screen to wake" feature if the option is available. If applicable, force restart your device by holding down both side buttons for more than 7 seconds until the Samsung logo appear. For your convenience, some helpful resources have been provided below for your review. Let us know if we can assist you further after checking those out by contacting Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Watch9 https://www.samsung.com/us/watches/galaxy-watch9/ Product Manuals https://www.samsung.com/us/support/downloads/
2026-08-22
Massachusetts
R&R Team
Good day Irritated, Thank you for taking the opportunity to reach out and share your experience using the Samsung Galaxy Watch9. Your candor is appreciated as we continue to innovate while making improvements on our product line, based on consumer feedback like yours. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. When it comes to battery life, the Galaxy Watch9 40mm version has a 390 mAh battery while the 44mm version offers a 445 mAh battery. The higher capacity allows your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! To fast charge your Samsung Galaxy Watch 9, plug the official magnetic USB-C charging puck included in the box into a USB-C power adapter that outputs at least 5V/2A (10W or higher), and place the back of the watch flat against the center of the pad. If you're experiencing less than optimal battery life on your new device, please take a moment to review the resources provided below to help resolve what you may be experiencing. If you have any questions for us or if you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Watch9 https://www.samsung.com/us/watches/galaxy-watch9/ Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshoot/TSG10007314/
2026-08-19
New York
2026-08-19
Bogor
2026-08-18
Elkhart, IN
2026-08-17
R&R Team
Howdy Rothweiler, Thanks for taking the time to share your constructive feedback with us regarding your initial impression of the new Samsung Galaxy Watch9. The Galaxy Watch9 40mm version has a 390 mAh battery while the 44mm version offers a 445 mAh battery. The higher capacity allows your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! If your Galaxy Watch9 doesn't seem to lay flat on your in-box wireless charger, you can remove the band, change to a flatter strap option, or prop your device up so that the center makes direct contact with your wireless charging accessories. If you're experiencing less than optimal battery life on your new device, please check out the resources shared below to help resolve what you may be experiencing. If you have any questions for us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Watch9 https://www.samsung.com/us/watches/galaxy-watch9/ Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshoot/TSG10007314/
2026-08-16
Service clients Samsung
Bonjour Chris Kinder, Merci beaucoup! Nous sommes ravis que vous appréciiez notre Galaxy Watch9 4G! En même temps, nous tenons à vous assurer que vos commentaires sur l'autonomie de votre montre ont bien été pris en compte dans notre démarche d'amélioration continue. Plusieurs causes peuvent être à l’origine d’un épuisement de la batterie ou d’une autonomie de batterie réduite. Retrouvez nos astuces sur notre page: https://www.samsung.com/ch_fr/support/mobile-devices/optimiser-la-batterie-de-ma-galaxy-watch/ Découvrez également les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur: https://www.samsung.com/fr/apps/samsung-members/ Nous espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Cordialement Alex, Service clients Samsung
2026-08-16
Service clients Samsung
Bonjour Rone71, Merci de partager vos impressions sur notre Galaxy Watch9 4G. Nous regrettons que votre expérience avec son bracelet et la batterie n'ait pas été à la hauteur de vos attentes. Pour trouver une solution adaptée à votre situation, nous vous invitons à contacter l’un de nos collaborateurs: https://www.samsung.com/fr/support/contact Nous restons à votre disposition. Cordialement Alex, Service clients Samsung
2026-08-13
2026-08-12
Shelby Twp, Michigan
R&R Team
Aloha Geri, Thanks for taking the opportunity to reach out and share your insights with us regarding your recent experience using the new Samsung Galaxy Watch9. Your feedback is appreciated as we continue to innovate while making improvements on our product line to suit the needs of our customers. Samsung offers a 12-month warranty on your Watch9 for manufacturing defects in materials and workmanship. The Galaxy Watch9 is offered in two versions: 40mm with a 390 mAh battery and 44mm with 445 mAh battery. The higher capacity versions allow your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! Since your Galaxy Watch9 is brand new, your device is still indexing at the moment, syncing apps, and calibrating to your usage patterns. To fix immediate battery drain, you can disable Always-On Display (AOD), turn off continuous background health checks, and restart your watch. Please take a look at the resources shared below to help resolve what you've described to be experiencing. Feel free to contact Samsung Support afterward if you would like additional assistance. Thank you for being an integral part of the Samsung community! - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Watch9 https://www.samsung.com/us/watches/galaxy-watch9/ Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshoot/TSG10007314/
2026-08-11
Virginia Beach
R&R Team
Greetings Chris, Thanks for reaching out to share your sentiments with us regarding your recent experience using the Samsung Galaxy Watch9. We understand how frustrating it may be when charging accessories aren't working as expected. At this current time, the new Galaxy Watch9 is designed to work optimally with Samsung’s own wireless charging puck. While many Qi-certified chargers may initiate charging, compatibility is not guaranteed, and in some cases the watch may stop charging due to differences in charging protocols and alignment requirements specific to Galaxy Watches. For the most reliable performance, we strongly recommend using the official in-box Wireless Charger designed for Galaxy Watches. Third-party charging options may not fully support the watch’s charging profile, even if they work well with phones and earbuds. The Galaxy Watch9 is offered in two versions: 40mm with a 390 mAh battery and 44mm with 445 mAh battery. The higher capacity versions allow your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! If you're experiencing less than optimal battery life on your new device, please take a look at the resources shared below to help resolve what you've described to be experiencing. Please feel free to reach out to Samsung Support afterward if you would like additional assistance. Thank you for being an integral part of the Samsung community! - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Watch9 https://www.samsung.com/us/watches/galaxy-watch9/ Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshoot/TSG10007314/
2026-08-10
West Bend Wisconsin
2026-08-10
2026-08-09
2026-08-08
Delaware
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