Family Hub™ Fridge Freezer, 380L

RB38M7998S4/EU
Family Hub™ Fridge Freezer, 380L is rated 2.3 out of 5 by 4.
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  • REVIEWS, PRODUCT
  • Food Management
  • Family Connection
  • Entertainment

    CHOOSE BETWEEN

      OFFER

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      Recipe app

      Recipe app

      Innerview cameras

      Innerview cameras

      Food Reminder

      Food Reminder

      Online Shopping

      Online Shopping

      Delicious recipes every day

      Find tasty and practical recipes more easily. Search a wide range of recipes with the Recipe App to create meals with ingredients in the fridge. The Club des Chefs App lets you find recipes by 3 star Michelin chefs.

      Delicious recipes every day

      See inside from anywhere

      Innerview cameras let you check what’s in your refrigerator at any time or anywhere just using your phone. Three cameras clearly show the shelves inside, so even when you’re out shopping you can quickly take a look.

      See inside from anywhere

      Reduce waste and maximise taste

      The Food Reminder reduces waste and ensures that you enjoy food at its best. Enter expiry dates of items stored in the refrigerator, and you can check them on your screen without wasting energy by opening the door.

      Reduce waste and maximise taste

      Buy your groceries instantly

      With the Online Shopping App, you can easily shop online, just like on a smartphone, and find and buy things on the spot. It safely stores your account and credit card details, so all you need to do is touch the screen.

      Buy your groceries instantly

      View & manage family schedules

      Use one personalisable calendar for the whole family to easily keep on top of everyone’s schedules. Add reminders and notes or simply share pictures you like*.

      View & manage family schedules

      Let your finger do the talking

      With the Paper Roll function, you can leave uniquely personalised messages, notes, memos and reminders, which you can create or annotate simply by using you finger to draw your own sketches or add handwritten text.

      Let your finger do the talking

      No more pens and paper

      With the Memo function, you can quickly and easily record notes or write messages, including photos. As soon as anyone comes close the home screen, it turns on automatically so that they can check to see what you’ve said.

      No more pens and paper

      Non-stop music, video & TV entertainment

      Kitchen entertainment just got a whole lot better, whether you want to continue watching that favourite programme of yours** or you prefer listening to music.

      Non-stop music, video & TV entertainment

      Cools precisely, stays fresher

      A Triple Cooling System independently controls and optimises the temperature, maximises humidity and prevents odours mixing in 3 compartments. A Metal Cooling plate also helps keep the air cool to maintain freshness.

      Cools precisely, stays fresher

      Keeps food fresher, for longer

      Twin Cooling Plus™ maintains optimal humidity levels in both the fridge and freezer compartments, helping to keep food fresher for longer. It also prevents food odours in one section mixing with those of another, so that your food keep its original taste.

      Keeps food fresher, for longer

      Chef Zone™ - Preserves ingredients at the temperatures chefs recommend

      The Chef Zone™ is a storage drawer that's ideal for preserving meat and fish. It keeps them at an optimal preset temperature recommended by chefs, so they stay at their freshest and retain their original flavour and texture. It can be easily lifted out to transfer ingredients for creating the perfect meal.

      Chec Zone - Preserves ingredients at the temperatures chefs recommend

      Oven-ready food preparation & storage

      Prep and cook like a professional chef using the Chef Pan™. This hygienic stainless steel tray can be used to marinate, prepare, store and cook food, and then put straight into the dishwasher to be safely cleaned*.

      * Use special stainless steel detergent to clean the Chef Pan.

      Oven-ready food preparation & storage

      * Use special stainless steel detergent to clean the Chef Pan.

      • 387 ℓ Gross Total
      • 595 mm Net Width
      • 1927 mm Net Case Height with Hinge
      • 93 kg Net Weight
      • Twin Cooling Cooling Type
      • A++ Energy Efficiency Class
      Rated 2 out of 5 by from The not so Smart Fridge that also keeps food fresh I bought this fridge after doing loads of research and although as a fridge freezer it's great (but a little noisy) it is NOT smart. The ample 3 draw freezer is great and the draws slide smoothly, the total frost free system works flawlessly and you can see the air circulating when you open the door. The 5 and a half shelf fridge is amazing; the bottom Chef Zone in the fridge is a very nice feature, as is the 2nd pull out tray. The door also has loads of space for milk and condiments plus the built-in wine rack (half shelf) suspended below the top shelf is smashing. The doors glide to a close but there's a built-in mechanism that slows them down (a sort of soft close) to prevent slamming. This does take a little getting used to if you had to softly close your old fridge for a while. The looks of the fridge freezer are stunning with a super crystal clear display and smooth stainless steel finish. The display is quick to react and has a motion auto on function and a customisable screen saver The sides are magnetic however there's a layer of something over the body of the appliance so weak magnets don't stick and anything between your fridge magnet and the fridge (like a coupon or a post card) won't stick too well either work. Unfortunately... The TV Mirroring doesn't work, the Phone Mirroring doesn’t work (it worked once with a Samsung phone for 10 seconds), the Spotify app doesn't work, the web browsing is VERY limited and there's only a handful of available apps. The expiration date function is a bit of a gimmick too as it's not smart enough to recognise when you've removed the items from the fridge. The inside cameras don't cover the door either, so you can't see how much milk you have or if there's any ketchup left. The good things about the touchscreen are that it looks amazing, shows the date/tame, weather, your calendar, photos and has a fun notepad for leaving "I love you" notes etc. The cooking channels are good, and the food shopping apps are ok but these are all provided by 3rd parties and don’t really compensate for the broken features. It's a very overpriced fridge with what feels like a very cheap user interface / digital white board stuck to front of it. When I got in touch with Samsung via social media they failed to respond and when I did eventually get a response from their product forum they blamed my other products for the failures. It felt like they were suggesting that all the other devices in my house were at fault, even the Samsung TV and Samsung phone. I did eventually get Spotify working after a factory reset of the fridge but the TV and Phone mirroring never worked. I was so disappointed with it I had to send it back, especially since it cost more than double the price of the exact same model without a screen.
      Date published: 2018-01-05
      Rated 1 out of 5 by from Get a fridge without a massiv tablet on the front. The fridge itself is great but the massive tablet on the front should not have been released to the general public as it is not ready everyone with it is a beta tester at best. The smart-things app took a rectory reset to get working. The shopping list app has a 50 item limit. The tablet will switch on every time you open the fridge door and there is no way of preventing that, (I bet it's not an A++ rating if you add in the tablet electricity usage) The timer app is unless some times it dose not sound, It will just display the timer end on screen and other times it will completely crash and not work at all leaving it unpredictable and useable for timing food cooking times. Samsung customer service treats you like an idiot. The fridge has remote management for Samsung to connect and run diagnostics without having to be near the fridge when i asked if they could use that to see why i am having problems they said it is none functional then said they will charge me for an engineer if he dose not find i fault as the timer issue is intermittent i cannot call them out due to the problem possibly not showing up when the engineer visits and costing me a large call out fee. If i was to buy again i would but the same fridge without the massive tablet on the front because the tablet is simply rubbish. Also you cannot download apps from an app store the only apps available are the ones pre installed.
      Date published: 2019-02-12
      Rated 1 out of 5 by from Annoyed This was being advertised as a fridge which has voice control.. and now Samsung help UK tells me it’s not functional.. they why on Earth this replaced the old one and Samsung charges more for this!!
      Date published: 2017-12-12
      Rated 5 out of 5 by from chef collection fridge freezer This is without doubt the best fridge ever invented! I take my hat off to the inventor! 10 out of 10
      Date published: 2017-08-08
      • y_2019, m_8, d_20, h_24
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      • REVIEWS, PRODUCT

      What are the ideal temperature settings for my Samsung refrigerator and freezer?

      What are the ideal temperature settings for my Samsung refrigerator and freezer?See The Answer

      My Samsung fridge-freezer ice maker doesn't produce enough ice. What should I do?

      My Samsung fridge-freezer ice maker doesn't produce enough ice. What should I do?See The Answer

      User manual & Downloads

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      How It Stacks Up

      Family Hub™ Multi-door Fridge Freezer, 550L RF56M9540SR/EU
      PRICE
      £2,999.00
      • Food Management
      • Family Connection
      Family Hub™ Multi-door Fridge Freezer, 550L RF56K9540SR/EU
      • ERT Awards 2016 – Product Innovation Award

        ERT Awards 2016 – Product Innovation Award

      • See inside from anywhere with 3 built-in cameras
      • Digitally keep track of your food’s expiry dates
      • Search through thousands of recipes with the Recipes App
      Family Hub™ Fridge Freezer, 380L RB38K7998S4/EU
      • ERT Awards 2016 – Product Innovation Award

        ERT Awards 2016 – Product Innovation Award

      • See inside from anywhere with 3 built-in cameras
      • Digitally keep track of your food’s expiry dates
      • Search through thousands of recipes with the Recipes App
      Family Hub™ Fridge Freezer, 380L RB38M7998S4/EU
      • Food Management
      • Family Connection
      • Entertainment
      Family Hub™ Fridge Freezer, 380L RB38K7998S4/EU
      • ERT Awards 2016 – Product Innovation Award

        ERT Awards 2016 – Product Innovation Award

      • See inside from anywhere with 3 built-in cameras
      • Digitally keep track of your food’s expiry dates
      • Search through thousands of recipes with the Recipes App
      Family Hub™ Multi-door Fridge Freezer, 550L RF56K9540SR/EU
      • ERT Awards 2016 – Product Innovation Award

        ERT Awards 2016 – Product Innovation Award

      • See inside from anywhere with 3 built-in cameras
      • Digitally keep track of your food’s expiry dates
      • Search through thousands of recipes with the Recipes App
      Family Hub™ Multi-door Fridge Freezer, 550L RF56M9540SR/EU
      PRICE
      £2,999.00
      • Food Management
      • Family Connection
      Family Hub™ Fridge Freezer, 380L RB38M7998S4/EU
      • Food Management
      • Family Connection
      • Entertainment
      Family Hub™ Multi-door Fridge Freezer, 550L RF56M9540SR/EU
      PRICE
      £2,999.00
      • Food Management
      • Family Connection
      Family Hub™ Multi-door Fridge Freezer, 550L RF56K9540SR/EU
      • ERT Awards 2016 – Product Innovation Award

        ERT Awards 2016 – Product Innovation Award

      • See inside from anywhere with 3 built-in cameras
      • Digitally keep track of your food’s expiry dates
      • Search through thousands of recipes with the Recipes App
      Family Hub™ Fridge Freezer, 380L RB38K7998S4/EU
      • ERT Awards 2016 – Product Innovation Award

        ERT Awards 2016 – Product Innovation Award

      • See inside from anywhere with 3 built-in cameras
      • Digitally keep track of your food’s expiry dates
      • Search through thousands of recipes with the Recipes App
      • Free delivery
        Free delivery

        Get free delivery on all orders with no minimum spend

      • Free returns
        Free returns

        Free, easy and convenient returns.

      • 28 days to return
        28 days to return

        Change your mind? Just let us know and return your order within 28 days.

      • 24/7 parcel tracking
        24/7 parcel tracking

        Once you've place your order with us, you can track when it’s coming.

      * Requires Family Hub App available on Android and iOS
      ** Content must be streamed from a compatible Samsung Smart TV (2015+, 6400+ Series

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