How can I have my Samsung Galaxy smartphone automatically back up my data to the cloud?

Please follow the steps below:

 

* Data items available for auto backup: Call logs, SMS, MMS, Wallpaper.

 

Conditions for the auto backup operation:

 

1) Connected to the Wi-Fi network
2) The screen is turned off
3) The device is being charged
àIf the above conditions are met, the backup will be performed on a daily basis.)

 

(If you perform a factory reset, you can restore the original data from the backed up data.)

 

1. Tap Settings on the application screen.

 

2. Select Cloud menu (depending on your Android version you may need to touch the Accounts tab first).

 

3. Tap Device backup.

 

4. Tap Auto backup.

 

5. Touch the slider next to "Auto backup".

 

How can I have my Samsung Galaxy smartphone automatically back up my data to the cloud? 

Thank you. Glad we were able to help. Your feedback helps us provide better support

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us | 9am - 9pm, 7 days a week

Facebook Messenger

We are here to chat | 9am - 9pm, 7 days a week

Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week
SmartThings | 9am - 5:30pm, Mon - Fri

Email

We'll respond within 24 hours of your request

Email Samsung Shop

For new and existing orders

Order Status & Tracking

Login to get an update on your Samsung Shop order

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Track my repair

Check the status of your repair with Samsung

Call

0330 726 7864General Support

Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week

0330 726 2677B2B Support

For business support
8am - 6pm, Mon - Fri

0330 726 7467Samsung Shop

For new and existing orders:
8am - 10pm, 7 days a week

Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02).
Calls from landlines and mobiles are included in free call packages.
Call charges are subject to change and this information is provided as a reference only.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy.

* For any printer related enquiries please visit the HP website.

Contact Us