85" QLED Q7F2 4K Vision AI Smart TV (2025)
Gallery popup
Please scan the QR Code with your mobile device, and place the product image in desired place.
{{upgradeResult.displayModelName}}
{{upgradeResult.discountText1}}
{{upgradeResult.description1}}
{{upgradeResult.description2}}
{{offerFinance.title}}
{{offerFinance.learnMoreCta.text}}{{offerFinance.description}}
{{galaxyForeverResult.displayModelName}}
{{galaxyForeverResult.discountText1}}
{{galaxyForeverResult.description1}}
{{galaxyForeverResult.description2}}
Choose your free bezel
Purchase from Samsung by 27/03/27. Discount will be automatically applied when eligible products are added to basket.
Choose your Freestyle colour
Customisable covers sold separately
-
{{item.name}}
Out of stock
Modern type
-
{{item.name}}
Out of stock
Beveled type
-
{{item.name}}
Out of stock
Additional colours
-
{{item.name}}
Out of stock
Bezel type
- Modern type
The Frame's custom bezels magnetically click into place. Now, you can switch between styles in a snap.
Bezel type
- Beveled type
The new Beveled type bezel design offers an elegant 45-degree angled inner edge bezel.
{{tradeIn.title}}
{{tradeIn.learnMoreCta.text}}{{tradeIn.description}}
{{tradeInResult.displayModelName}}
{{tradeInResult.discountText1}}
{{tradeInResult.discountText2}}
{{tradeInResult.discountText3}}
{{tradeInResult.discountText4}}
{{tradeInResult.discountText5}}
{{tradeInResult.discountText6}}
{{tradeInResult.specialDiscountText}}
{{tradeInResult.description}}
{{tradeInResult.contentText}}
DeleteDealer stock quantity
You can check the stock quantity for each region
Please select city
{{assuredBuyBack.title}}
{{newAssuredBuyBack.title}}
{{newAssuredBuyBack.learnMoreCta.text}}{{newAssuredBuyBack.description}}
Please select Samsung Assured Buyback or no coverage
{{care.title}}
{{care.learnMoreCta.text}}{{care.description}}
Please select Samsung Care+ or No to continue
-
{{item.specialText}}
-
Premiums include taxes at the applicable rate. Cosmetic damage not included. Excess payable. Terms and conditions apply.
{{warrantyResult.displayModelName}}
{{warrantyResult.discountText1}}
{{warrantyResult.description1}}
{{warrantyVdResult.title}}
{{warrantyVdResult.priceDisplay}}
{{delivery.headline}}
{{delivery.errorMessage}}
{{deliveryResult.priorityText}}
{{deliveryResult.mainText}}
{{deliveryResult.subText}}
Standard installation charges may apply.Click here for more details.
{{deliveryResult.decText}}
{{item.disclaimer}}
{{tariffOptionResult.displayModelName}}
{{tariffOptionResult.discountText1}}
{{tariffOptionResult.description1}}
{{tariffOptionResult.description2}}
{{tariffOptionResult.description}}
{{tariffOptionResult.price}}
{{tariffOptionResult.disclaimer}}
{{embedAddon.title}}
{{embedAddon.description}}
-
{{item.name}}
{{item.modelCode}}
{{item.description}}
{{item.finalPrice}}
{{item.originalPrice}}{{item.savePrice}} Out of stock
-
{{item.name}}
{{item.modelCode}}
{{item.description}}
- {{item.dotList1}}
- {{item.dotList2}}
- {{item.dotList3}}
{{item.finalPrice}}
{{item.originalPrice}}{{item.savePrice}} Out of stock
{{message.item.tcCTAText}}
{{message.item.periodText}}
Highlights
Q4 AI Processor
Revel in full 4K resolution.¹
100% Colour Volume with Real Quantum Dot
Picture-perfect colour.⁴
Tizen OS Smart TV
Tailored recommendations from your favourite apps¹¹
Samsung Knox Security
Your data, protected¹³
Home Entertainment Brand of the Year 2025
“A step above the competition when it comes to pushing technology, design, and accessibility”
[TUV] Real Quantum Dot Display
Certified as Real Quantum Dot Display with Quantum Dot sheet and Blue LED applied according to IEC standards.
Features
Watch in vivid and lifelike colour with Real Quantum Dots
Key features at a glance
Your TV just got smarter
Vision AI Companion
Ask your TV anything and get instant answers. Whether you’re looking for the nearest takeaway, or searching for your next favourite series, your TV makes life effortless.1
Companion that enriches your life
Revel in full 4K resolution
Q4 AI Processor
Experience optimised full 4K viewing with our smart, adaptive AI processor. See every frame in crystal clarity and full colour with intelligent scene-by-scene upscaling for superb cinematic visuals.2
As easy as asking
Bixby and Alexa
Control your TV with your favourite Voice Assistant - with Bixby and Alexa built-in to your TV. Ask them to change the volume, find that new series, bring up your holiday photos, or check on your connected devices in your smart home. The possibilities are endless – you just need to ask. 3
Tailored sound, so you hear every detail
Adaptive Sound
Experience optimised audio for your viewing with every element of dialogue, music and sound effects individually tailored to what you're watching. Hear every word of a whispered exchange and feel every blast in a blockbuster set piece.
One-of-a-kind visuals that match your mood
Generative Wallpaper
Create visuals that match your mood. Whether you're hosting, unwinding or relaxing, our AI-powered wallpaper creates stunning one-of-a-kind visuals that transform your space. 4
Picture Quality
Picture-perfect colour
100% Colour Volume with Real Quantum Dot
Enjoy picture-perfect Pantone-validated colour in every scene and on every game with Quantum Dot technology. Lose yourself in truly cinematic visuals with boosted brightness for vivid and true-to-life colours and brightness.5
Real Colours, Real QLED. You deserve nothing less.
Vibrant and accurate colours amplified by Samsung’s Quantum Dot sheet that delivers 100% colour volume.
More about
Picture Quality
Your visuals, boosted
4K Upscaling
Enjoy 4K picture quality for viewing your favourite movies, shows and YouTube videos. See everything upscaled into clearer, brighter and better picture. 6
Add colour to every scene
Colour Booster Pro
Our smart AI Colour Booster intelligently adjusts and enhances colour levels scene-by-scene. From the darkest night shots to the brightest landscapes, enjoy consistently high and accurate levels of colour for a bolder viewing experience whatever you're watching.
Open up previously hidden depth and detail
Quantum HDR
Want to see exactly what’s lurking in the shadows of that terrifying scene, or witness the true beauty within that sun-soaked beach? See the detail in every scene with boosted brightness and colour for immersive, vivid viewing.
Enjoy authentic colour, validated by PANTONE
PANTONE Validated
Enjoy colour validated by industry leading experts at Pantone®. Samsung TVs are verified for the accurate representation of up to 2,030 Pantone colours and 110 added skin tones so that every hue, tint and skin tone offers a more accurate and beautiful picture.
Sound
Samsung TVs and soundbars, the perfect harmony
Samsung Q-Symphony
Boost your viewing experience with integrated sound from your TV and soundbar. Why let a soundbar or TV work solo when you can amp up your entertainment with even more powerful speakers that work together seamlessly, for a fully immersive sound experience. 7
Sound that tracks the action on-screen
Object Tracking Sound Lite
Hear onscreen action amplified from left-to-right as your entertainment unfolds. So you can hear a car fly along your screen or the crowd cheering all around you.
Design
Upgrade your space
Slim Look
This beautifully slim design blends into your decor, elevating your style without taking it over.
Adjust your TV with more freedom
Adjustable Stand
Get an optimal viewing experience by easily adjusting the spatial position of the TV as desired with the Adjustable Stand. It's also perfect for fitting a soundbar underneath.8
Say goodbye to disposable batteries
SolarCell Remote
Consciously crafted, the universal remote charges on indoor light and keeps its charge from Radio-Frequency power harvesting, so you don't need any disposable batteries.9
Gaming Experience
Game all day - no console needed.
Gaming Hub
Samsung Gaming Hub brings together the biggest console and streaming games from Xbox and other industry-leading partners, all in on one place. With no downloads, storage limits or console required, just turn on your TV and play. 10
Stay one step ahead
Motion Xcelerator
Experience clear picture and smooth performance with Motion Xcelerator. Samsung’s clear motion rate algorithms predict and automatically compensate frames, so your picture adapts as fast as your game.
Just turn on and play
AI Auto Game Mode
Get the edge over your competition. AI Auto Game Mode recognises the genre of game you are playing, and automatically adjusts the settings. RPG? Witness incredible graphics. Racing? Experience ultra-smooth motion. So all you need to do is turn on your game and play. 11
Level Up Your Gameplay
Game Bar
The advanced Game Bar puts you in command, so you can optimise your gameplay with ease. Switch between wide 21:9 or ultrawide 32:9 aspect ratios, check input lag, activate virtual aim point or minimap zoom, and more. 12
Smart TV Powered by Tizen OS
Tailored recommendations from your favourite apps
Smart TV Powered by Tizen OS
Spend less time searching and more time watching. With BBC iPlayer, Netflix, Disney+, YouTube, Xbox and more, get personalised recommendations and instant access to the latest shows and movies on the best streaming apps. Plus access to 1,000s of extra TV Shows and Movies on Samsung TV Plus - all for free.13
Experience 7 years of
smarter TV on us14
Keeping your private information private
Samsung Knox Security
With today's TVs holding your passwords and private payment information, Samsung Knox Security keeps your data protected with multi-layered security, constant system monitoring and updates and the automatic blocking of harmful attacks. Stay secured, stay entertained.15
More about
Smart TV Powered by Tizen OS
Entertainment for every day. Always for free.
Samsung TV Plus
Watch 1000s of TV shows and movies, all for free, anytime, anywhere you want with Samsung TV Plus. Get instant access to live and on demand entertainment like The Graham Norton Show and Poldark. Stream the latest news on Sky News and catch-up on kids shows, sports and more with no strings attached. 16
Your home, your gallery
Art Store
Display your personal art collection from your TV. Choose from a growing library of 3,000+ pieces, curated from world-leading museums and artists such as The Met, MoMA, Salvador Dali, Keith Haring and more. Famous classics, modern artworks or stunning photography - make a gallery of your space. 17
SmartThings
One place. All your smart devices.
SmartThings
Connect and control all your smart devices from your TV and phone. Program your smart heating, set your smart washer, get alerts when your food is ready, monitor your video doorbell! Make life easier for all your smart device routines with the simplicity of the SmartThings app.18
More about
SmartThings
Set your hands free
Universal Gestures
Turn your wrist into the remote. Universal Gestures lets you control your TV with simple motions of your Galaxy Watch. Whether you're working out, cooking, or multitasking, easily control your TV with intuitive gestures. 19
Monitor your energy consumption
AI Energy Mode
Easy energy management with AI Energy Mode and SmartThings. With AI Energy Mode, your TV adjusts the brightness depending on the content you are watching and the surrounding light levels in your room to manage overall energy consumption. Then, you can monitor the energy usage of your TV and other compatible devices through the Map View on your TV.* 20
Control your TV from your phone
Quick Remote
Use your smartphone as your remote. With Quick Remote, use your smartphone to change channels, adjust the volume, and more. 21
Specifications
-
QLED
-
Screen Size
85"
-
Refresh Rate
50Hz
-
Resolution
4K (3,840 x 2,160)
-
Processor
Q4 AI Processor
-
HDR (High Dynamic Range)
Quantum HDR
-
HDR 10+
Support
-
Upscaling
4K Upscaling
-
Contrast
Mega Contrast
-
Micro Dimming
Supreme UHD Dimming
-
Contrast Enhancer
Yes
-
Motion Technology
Motion Xcelerator
-
Smart Calibration
Basic
-
Filmmaker Mode (FMM)
Yes
-
HDR Brightness Optimizer
Yes
-
Color Booster
Color Booster Pro
-
Object Tracking Sound
OTS Lite
-
Samsung Q-Symphony
Yes
-
Audio Pre-selection Descriptor
Yes
-
Sound Output (RMS)
20W
-
Speaker Type
2CH
-
Adaptive Sound
Yes
-
Operating System (OS)
Tizen™ Smart TV
-
Bixby
Yes
-
Built-in Voice Assistant
Alexa (GB, DE, FR, IT, ES, AT, IE)
-
Samsung TV Plus
Yes (GB, FR, DE, IT, ES, CH, AT, NL, SE, NO, DK, FI, PT, IE, BE, LU)
-
Web Browser
Yes
-
Works with AI Speaker
Alexa (GB, DE, FR, IT, ES, AT, IE), Google Assistant (GB, FR, DE, IT, ES, CH, AT, NL, SE, NO, DK, FI, PT, IE, BE, LU)
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
Samsung Health
Yes (GB,IE only)
-
Universal Browse & Play
Yes (GB, FR, DE, IT, ES)
-
Multi Device Experience
Mobile to TV, TV initiate mirroring, Sound Mirroring, Wireless TV On
-
Multi-View
upto 2 videos
-
Apple AirPlay
Yes (w/o Aland Islands, Faroe islands, Netherlands Antilles, San Marino)
-
Storage Share
Yes
-
Click to Search
Yes (DE, GB, FR, ES, IT)
-
Generative Wallpaper
Yes
-
Karaoke Mic
Yes
-
Auto Game Mode (ALLM)
Yes
-
Game Motion Plus
Yes
-
Super Ultra Wide Game View
Yes
-
Mini Map Zoom
Yes
-
Light-sync
Yes (AT, BE, DK, FI, FR, DE, IT, NL, NO, PT, ES, SE, CH, GB)
-
HGiG
Yes
-
Gaming Hub
Yes (KR, US, CA, BR, GB, FR, DE, IT, ES, MX, AU)
-
AI Auto Game Mode
Yes
-
Digital Broadcasting
DVB-T2CS2
-
Analog Tuner
Yes
-
CI (Common Interface)
CI+(1.4) / CI+(1.4 ECP)_IT only
-
Data Broadcasting
HbbTV 2.0.4 (IT,GB,DE,CZ,SK,ES,PL,AT,FR,FI,EE,GR,SI,HR,BE,NL,LU,HU,CH,PT,DK,ME)
-
HDMI
3
-
USB
1 x USB-A
-
HDMI (High Frame Rate)
4K 60Hz (for HDMI 1/2/3)
-
Ethernet (LAN)
1
-
RF In (Terrestrial / Cable input)
1/1(Common Use for Terrestrial)/1
-
CI Slot
1
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes(5.3)
-
Anynet+ (HDMI-CEC)
Yes
-
HDMI Audio Return Channel
eARC
-
Design
Slim Look
-
Bezel Type
3 Bezel-less
-
Front Colour
BLACK
-
Stand Type
FLAT FEET NARROW
-
Stand Colour
BLACK
-
Art Store
Yes
-
EPG
Yes
-
Extended PVR
Yes (Belgium, Netherlands, Luxemburg, UK, Ireland, Spain, Portugal, Andorro, Sweden, Denmark, Norway, Finland, Iceland, France, Germany, Austria, Swiss)
-
IP Control
Yes
-
OSD Language
27 European Languages + Russian(only when connecting to Network in EE,LV,LT)
-
Accessibillity - Voice Guide
Czech (Czech Republic),Danish (Denmark),Dutch (Netherlands),English (UK),Finnish (Finland),French (France),German (Germany),Greek (Greece),Hungarian (Hungary),Italian (Italy),Korean (Korea),Norwegian (Norway),Polish (Poland),Portuguese (Portugal),Romanian (Romania),Russian (Russia),Slovak (Slovakia),Spanish (Spain),Swedish (Sweden)
-
Low Vision Support
Audio Description, Zoom Menu and Text, High Contrast, SeeColors, Color Inversion, Grayscale, Auto Picture Off
-
Hearing Impaired Support
Closed Caption (Subtitle), Multi-output Audio, Sign Language Zoom
-
Motor Impaired Support
Slow Button Repeat, Remote Control App. for All
-
Eco Sensor
Yes
-
Power Supply
AC220-240V~ 50/60Hz
-
Power Consumption (Max)
275 W
-
Energy Efficiency Class
G
-
Power Consumption (Stand-by)
0.50 W
-
Power Consumption (Typical)
162 W
-
Yearly Power Consumption (EU standard)
225 kWh
-
Auto Power Off
Yes
-
Auto Power Saving
Yes
-
Package Size (WxHxD)
2075 x 1200 x 171 mm
-
Set Size with Stand (WxHxD)
1901.2 x 1132.3 x 359 mm
-
Set Size without Stand (WxHxD)
1901.2 x 1088.4 x 61.4 mm
-
Stand (Basic) (WxD)
1415.3 x 359 mm
-
Stand (Minimum) (WxD)
367.3 x 359 mm
-
VESA Spec
600 x 400 mm
-
Package Weight
45.1 kg
-
Set Weight with Stand
33.1 kg
-
Set Weight without Stand
32.5 kg
-
Remote Controller Model
TM2560E(XU, ZG, ZT, XC and FR) + TM1240A(UK, Italy Only) / TM2360E(Others)
-
Slim Fit Wall-mount Support
Yes
-
User Manual
Yes
-
Full Motion Slim Wall Mount Support (Y22)
Yes
-
Webcam Support
Yes
-
Zigbee / Thread Module
Dongle Support
-
Power Cable
Yes
-
Security Update Period (At least 5 years from launch of product)
31 DECEMBER 2030
Reviews
85" QLED Q7F2 4K Vision AI Smart TV (2025)
- Customers praise crystal clear resolution, vibrant colors, and exceptional contrast that significantly upgrade viewing quality
- Many appreciate the intuitive interface, quick 10-minute setup, and abundant smart features with extensive app availability
- Reviewers highlight the slim, modern design that fits seamlessly into various room layouts without looking intrusive
- Some note sound quality is best with external speakers, though built-in audio remains adequate for basic use
- A few report minor challenges connecting external devices and occasional voice assistant responsiveness issues
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
50 Reviews
2026-04-08
Nofolk
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/30737921-d2bb-5a5b-92b5-5bae08096047)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/f9326863-3dd5-5653-9c62-e70ffb7b24a7)
Samsung
We’re thrilled to read your thoughts and feedback, Richy! Thanks for sharing with us and giving us top marks! ^JH at Samsung Support
2025-10-09
CX
Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support
2026-01-03
Dorset
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/a7a758f2-c2c1-5ae6-8d13-10989282f006)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/83e90937-e69c-5b6b-a5c2-83dc8a137674)
CX
We're sorry to see that you are having difficulty with the sound and the colour on your Q7F2 TV, Chris. This certainly isn't the experience we would expect from such a high quality model. The following link from our colleagues abroad will run you through getting the best sound from your TV: https://www.samsung.com/ae/support/tv-audio-video/how-can-i-change-the-audio-settings-on-my-samsung-tv/ As for the colour settings, please check out the following guide: https://www.samsung.com/uk/tvs/tv-buying-guide/best-picture-quality-tv/ While this TV doesn't have an Optical connection, you can still connect a soundbar via Bluetooth or Wi-Fi, if you would like. For any further support, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great TV, and we're here to ensure that you can thoroughly enjoy it. ^SK at Samsung Support
2025-11-17
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/16ed33b5-c5b1-5702-b8fe-3a6c4c177e23)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/024e90f1-4f8b-519f-9721-762a3fd97c56)
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-12-22
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/556a1ab4-c6a1-5b80-99c9-dbf2b9dfea88)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/d442c885-ac9c-54a9-bc36-b38fd62a00ed)
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your 50" QLED Q7F2 4K Vision AI Smart TV. ^KF at Samsung Support
2025-11-07
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-10-30
Samsung
Thank you for your epic five-star review of your QLED 4K Vision AI Smart TV! From the impressive 4K Upscaling display, which will bring your picture to life, to Samsung Q-Symphony, your TV will work perfectly with a soundbar to further enhance your audio experience! ^LB at Samsung Support
2025-09-27
Scotland
CX
Thanks for taking the time to leave a review of your 43" QLED Q7F2 4K Vision AI Smart TV, Glen. We're sorry to hear that our promotion has not met your expectations and did not come with the purchase. To get the 5-year warranty you have to register your TV here: https://www.samsung.com/uk/offer/5-year-samsung-tv-warranty If you need any assistance with this or this does not work, please get in touch, so we can assist. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-10-03
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-12-05
CX
We are delighted to read that you are loving your new spectacular TV, Jake! Your loyalty has put a big smile on our faces, and we can't wait for you to love for more years to come! With the QLED display, your viewing experience will come to life! ^LB at Samsung Support
2025-10-27
Samsung
We are over the moon to see you are loving your new QLED 4K Vision AI Smart TV! We know this epic Quantum Dot picture will look perfect in your home for years to come! Enjoy! ^LB at Samsung Support
2025-10-06
CX
Thank you for your lovely five-star review of your QLED 4K Vision AI Smart TV! With the incredible 4K Upscaling and Colour Boosting Pro technology, your viewing experience will be brought to life! Enjoy! ^LB at Samsung Support
2025-10-02
CX
We're absolutely delighted to have you with us for over 15 years, Kasuri! Your loyalty to our brand means the absolute world to us. We will always provide you with the most innovative and stylish products, from mobile handsets to TVs and sound systems. We're so pleased that you're enjoying your QLED Q7F2 Smart TV. There are so many great features to enjoy, including the upscaled, optimised and stunning picture clarity, to the virtual 3D surround sound. Thanks so much for your kind words and for giving us a perfect five stars! ^EW at Samsung Support
2025-11-29
CX
It’s wonderful to know that the 43" Q7F2 Smart TV is the latest addition to your Samsung collection, continuing to meet the needs of your happy family. We truly appreciate hearing from a loyal Samsung fan, Dave! ^CL at Samsung Support
2025-08-31
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support
2026-04-03
Samsung
We are sorry to see that you are not getting the best picture out of your QLED 4K Vision AI Smart TV. The Quantum HDR and 4K Upscaling display will give you the best viewing experience you'll ever see, and you'll get 100% Colour Volume with Real Quantum Dot, check out this guide to help you get the best picture: https://www.samsung.com/uk/tvs/tv-buying-guide/best-picture-quality-tv/ If you need any further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-01-15
Surrey
CX
Thank you for sharing your in-depth experience with us, Chloe. We’re delighted to hear that you’re enjoying the impressive 4K picture clarity and immersive sound performance of the 43" Q7F2 Smart TV, especially when paired with a soundbar. We understand that making the most of all its features can feel challenging at first, particularly when connecting external devices or navigating a wide range of channels and settings. To improve compatibility and overall performance, please ensure the TV software is up to date and that you’re using certified HDMI cables. You can update the software by heading to: Menu > Settings > All Settings > Support > Software update > Update now. This link also offers a useful step-by-step guide on how to set up and navigate your TV like a pro, as well as customise its settings for a better experience tailored to your needs: https://www.samsung.com/uk/tvs/tv-buying-guide/how-to-set-up-your-tv/ Thank you also for highlighting the difficulty in locating the serial number for warranty registration. You can also find it in the TV’s on-screen menu by going to: Menu > Settings > All Settings > Support > About This TV. We’ll share your comments about the usability and features of this model internally, as we continue improving our products to ensure a smarter and more intuitive overall experience. ^CL at Samsung Support
2025-12-20
CX
Thank you for taking the time to share your review of the gorgeous 43" QLED Q7F2 TV, Steve. We're thrilled to hear that you're enjoying the TV overall. The picture is indeed superb, with 4K upscaling and 100% colour volume, and the dynamic sound delivers excellent clarity and an immersive experience. We're sorry to hear that you're having issues talking to Alexa, and we'd love to help with this. We'd initially recommend a power cycle of your TV and router. To do this, unplug them at the plug socket and wait for about 30 seconds or so before plugging them back in and turning them on. Check for available software updates at Settings > Support > Software update > Update now. If the above doesn't resolve the issue, remove and reinstall the Alexa app from your TV, log back in, and it should now work as expected. We hope this information is helpful, but if you have any struggles or if the issue persists, please reach out to our friendly Support Teams as we're on hand to provide further assistance to ensure everything works like a dream for you. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2025-11-20
Samsung
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-03-01
CX
We’re pleased to know you’re happy with your brand‑new TV, Nick, and its high‑defined picture quality. Regarding the sound system, we’d recommend the link below, where you can find helpful information on how to adjust your settings: https://www.samsung.com/uk/support/tv-audio-video/adjust-the-sound-output-on-your-samsung-smart-tv/ We’re sorry that the extended warranty wasn’t applied, as this depends on whether the chosen retailer is included in the promotion. If you require any further assistance in the future, we kindly recommend getting in touch with us via the link below, where our contact details and operating times will be shown: http://www.samsung.com/uk/support/contact/ We sincerely appreciate your feedback, as it helps us improve our services for the future, and we hope to restore your confidence in us. Thank you for choosing us, and we hope you enjoy every moment when viewing your favourite shows! ^HB at Samsung Support
2025-12-11
CX
Thank you for taking time to leave this review, Tim. We can confirm that your TV does indeed support Freeview TV. This is in the form of Samsung TV Plus! Here is a great link to help get up and running with it: https://www.samsung.com/uk/tvs/smart-tv/samsung-tv-plus/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-19
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-11-22
CX
Congratulations on your gorgeous QLED Q7F2 TV. We're pleased to hear that you're enjoying getting to know your new TV, and that you and your wife are finding the picture quality to be so impressively detailed and life-like! You can find lots of helpful information on viewing modes and instructions for finding the perfect picture here: https://www.samsung.com/uk/tvs/tv-buying-guide/best-picture-quality-tv/ Meanwhile, the following link is provided by our US colleagues and provides lots of tips for finding the best sound to suit your room: https://www.samsung.com/us/support/answer/ANS10006961/ Thank you for taking the time to share your review. We're super excited for you to get comfortable with your TV, as it offers so many fantastic features to enrich your viewing experience! ^EW at Samsung Support
2026-05-18
Samsung
We are sorry to see you are struggling to find certain channels on your QLED 4K Vision AI Smart TV. This is not the service we expect to give, and we'll do everything we can to get this resolved. You can find the User Manual on the product page on our website, and if you head to page 257, it will guide you on how to find channels on your TV. You can find that here: https://downloadcenter.samsung.com/content/UM/202604/20260418035100001/BN81-27185C-660_EUG_ROPDVBEUF_EU_ENG_250804.0.pdf If you need further assistance, please don't hesitate to contact our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-12-23
CX
We are delighted to see you are loving your stunning QLED 4K Vision AI Smart TV! With 4K Upscaling and Colour Booster Pro technology, those colours will be brought to life, and your viewing experience will wow you for years to come! Enjoy! ^LB at Samsung Support
2026-01-01
Derbyshire
CX
Thank you for taking the time to share your review of the QLED Q7F2 TV, Scott. What a fantastic Christmas gift to receive! The set up and general usability are super quick and easy, and the picture is superb! Delivering crystal clarity, vibrant colours and smooth motion, whether you're watching your favourite shows, streaming movies or gaming. Thank you for taking the time to share your review! ^EW at Samsung Support
2025-11-13
Samsung
Thank you for the love and for sharing your Incredible experience with us; your words put a smile on our faces. ^KF at Samsung Support
2026-01-21
CX
Thank you for the five-star feedback! It makes us very happy to hear that our delivery partners helped you set up your new 43" Q7F2 Smart TV quickly and easily. We're also thrilled to know that you’ve already started enjoying its vibrant 4K AI picture quality, enhanced with 100% Colour Volume powered by Real Quantum Dot. Your satisfaction means a lot to us, and we’re confident that this premium product will give you many happy moments for many years to come! ^CL at Samsung Support
2026-01-15
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your 43" QLED Q7F2 4K Vision AI Smart TV. ^KF at Samsung Support
2026-02-16
CX
Excellent to see how much you are enjoying your well deserved upgrade to the Q7F2 TV, Bri, including all the epic features it has! The incredible resolution will certainly be wowing you for years to come. ^SK at Samsung Support
2026-06-01
Samsung
Thank you for your awesome five-star review of your spectacular QLED 4K Vision AI Smart TV, Lynn! With the huge 43" 4K Upscaling display and spectacular sound system, we are bringing the cinema to your home! ^LB at Samsung Support
2025-12-18
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your 43" QLED Q7F2 4K Vision AI Smart TV. ^KF at Samsung Support
2025-11-15
CX
We're thrilled to see how much you are enjoying your Q7F2 TV! The epic QLED display brings you stunning 4K resolution, and the intuitive Smart Remote makes using this TV a joy. You'll be loving this incredible TV for years to come, Wayne! ^SK at Samsung Support
2025-12-18
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your 43" QLED Q7F2 4K Vision AI Smart TV. ^KF at Samsung Support
2025-12-14
CX
Thank you for sharing your wonderful experience with the Q7F2, Ian! 4K resolution combines with crystal clear sound to give you the very best viewing experience. With an intuitive interface and 2 remoted to suit your needs, this TV is a joy to use! ^SK at Samsung Support
2026-05-26
Merseyside
Samsung
Fantastic to see that you are enjoying your Q7F2 TV after an easy set-up process! The incredible 4K resolution puts you right in the middle of the action, with customisable contrast and brightness options. This TV will be providing you with the perfect viewing experience for years to come! ^SK at Samsung Support
2026-01-04
London
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your 55" QLED Q7F2 4K Vision AI Smart TV. ^KF at Samsung Support
2026-01-10
CX
We're delighted to hear that you're happy with your new 43" Q7F2 Smart TV! We're confident you'll enjoy this impressive product even more as it enhances your content and delivers a superb viewing experience with its excellent features. If you have any questions about how to make the most of your TV, we're always happy to help. You can find our full contact details and operating times here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-12-06
CX
We're thrilled to hear that you're enjoying your gorgeous QLED Q7F2 TV. Set up, along with the general usability, is super easy and delivers a world of entertainment almost straight out of the box. Meanwhile, the performance is excellent thanks to the top-tier processor within, and the picture and audio quality are truly superb! Thank you for taking the time to share your review, and keep enjoying! ^EW at Samsung Support
2026-01-21
Samsung
Thanks for taking the time to leave a review of your 43" QLED Q7F2 4K Vision AI Smart TV. We're happy to hear that you are enjoying using the TV and were happy with the price! We hope you continue to enjoy using it! ^KF at Samsung Support
2026-05-20
Samsung
Thank you for your awesome five-star review of your new QLED 4K Vision AI Smart TV! Your loyalty means the world to us, and we'll continue to produce stellar TVs for many years to come! ^LB at Samsung Support
2025-11-28
CX
We are elated to read that you are loving your epic QLED 4K Vision AI Smart TV, Sicha! With the epic Real Quantum Dot display, each colour will be brought to life! ^LB at Samsung Support
2025-09-12
CX
Thank you for the five star rating of your QLED Q7F2 AI Smart TV, Adam! The picture provides crystal clarity with intelligent scene-by-scene upscaling thanks to the adaptive AI processor, whilst the Real Quantum Dot technology gives you 100% picture perfect colour. The sound, meanwhile, tracks the action on screen, giving you that cinematic finishing touch. We're over the moon to know that you love it as much as we do! ^EW at Samsung Support
2026-01-06
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your 50" QLED Q7F2 4K Vision AI Smart TV. ^KF at Samsung Support
2025-11-18
CX
Excellent to see that you're having a five-star experience with your Q7F2! This TV is incredibly intuitive, and is perfectly ran by the powerful processor. With the whopping 4K resolution, the picture quality puts you right in the middle of the action. This TV is a total game changer! ^SK at Samsung Support
2026-01-18
CX
Thank you for taking the time to share your review of the gorgeous QLED Q7F2 TV. We're over the moon to hear that you're enjoying the vast array of features and extras. The rich, lifelike colours and brightness of the display really bring your content to life, whilst the audio is crisp and clear and the motion is smooth and seamless. The intelligent processor optimises content scene by scene, and with an array of extras such as apps and the Gaming hub, you will never be short of entertainment options! Wishing you many happy years ahead with your TV - keep enjoying! ^EW at Samsung Support
2026-01-15
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your 43" QLED Q7F2 4K Vision AI Smart TV. ^KF at Samsung Support
2026-04-10
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback! You will always get the five-star treatment with us! ^JH at Samsung Support
2026-01-17
CX
Thank you for taking the time to share your review of the stunning 50" QLED Q7F2 TV! We're so pleased to know that you're enjoying the superb picture quality that delivers vibrant, pure colours with a truly crystal clear image, along with the fast and responsive operating system. Keep enjoying! ^EW at Samsung Support
2026-01-12
CX
Congratulations on your new 65" Q7F2 4K Vision AI Smart TV, Bish! This fabulous product will enhance the sound and picture quality of all the content you love to an astounding level, giving you a truly immersive experience every day! ^CL at Samsung Support
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
https://www.bazaarvoice.com/trustmark/User manual & Downloads Product information sheet
Solutions & Tips
- 1. Information based on current viewing is only available on Samsung TV Plus channels. Provides AI-created content, with accuracy not guaranteed. Go to feature
- 2. Upscaling may not apply to PC connection and Game Mode. Go to feature
- 3. Samsung account required. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Go to feature
- 4. The number of generation attempts allowed per day may be limited. Samsung account required. Go to feature
- 5. Measured to DCI-P3 standard, certified by VDE. Go to feature
- 6. Upscaling may not apply to PC connection and Game Mode. Go to feature
- 7. Compatible Samsung Soundbar required. Go to feature
- 8. Width adjustment feature available with Q7F 55” and above only. Go to feature
- 9. Must be charged via USB C cable (sold separately) if battery is fully drained. To charge the remote with solar energy, set the TV remote down with the solar panel facing up. Go to feature
- 10. Available games and content are subject to change without notice. Compatible controller and subscription may be required. Internet connection and Samsung account required. Gaming Hub not available in Republic of Ireland. Go to feature
- 11. AI Auto Game Mode is available for certain console games only. Availability may vary according to gaming content and format. Go to feature
- 12. Applicable to console and PC Gaming only. Go to feature
- 13. Samsung account required to access our network-based smart services and apps. Subscriptions required. Some apps may not be available at launch. 3rd party content providers may remove apps from the Smart TV platform or stop updating them at any time. Go to feature
- 14. Tizen OS upgrades are available for up to 7 years from the product’s release year starting in 2023. Availability, features, contents and services are subject to change without notice and may vary by product, model or region. The upgrade does not cover hardware related performance, features or durability. Samsung Account login required and agreement to Smart Hub Terms and Conditions. Requires internet connection. Updates need to be enabled on device Go to feature
- 15. Secured by Knox applies to Samsung TVs powered by Tizen®, launched since 2015. Security software update is guaranteed for at least three years from product launch. Latest software update is required. Must be connected to Samsung TV via SmartThings. Go to feature
- 16. Samsung account and internet connection required. Go to feature
- 17. Art Store subscription and Samsung Account required. Go to feature
- 18. Requires Samsung Account, SmartThings app, Internet connection, and SmartThings enabled devices. Go to feature
- 19. Supported on Galaxy Watch4 and later models, and Wear OS 5 and higher versions. Go to feature
-
20.
*Requires SmartThings app, internet connection, and SmartThings enabled devices. Adaptive Brightness will not operate in environments exceeding 80 lux.
Go to feature - 21. Samsung Smart TV feature access is available on (TV) 2024 Samsung TVs and later models with (Mobile) Android OS 10.0 and higher versions or iOS 15.0 and higher versions. Go to feature
