SM-A800I
Popular FAQs
SM-A800I
SM-A800ISolutions & Tips
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How to use
How to backup and restore contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable and disable app notifications on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to force reboot your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.
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How to use
How to block and unblock contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to check for and schedule software updates on your samsung galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to import and export contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.
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How to use
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.
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How to use
How to check the battery percentage on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.
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How to use
How to create a Samsung account
FAQ for Samsung Mobile. Find more about how to create a Samsung account with Samsung Support.
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How to use
What is this Proximity Sensor on your Samsung smartphone
FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.
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Setting
How do I locate my phone's IMEI number?
FAQ for Samsung MOBILE. Find more about 'How do I locate my phone's IMEI number?' with Samsung Support.
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Hardware
Does the Galaxy Flip support a Headphone jack?
FAQ for Samsung Mobile. Find more about 'Does the Galaxy Flip support a Headphone jack?' with Samsung Support.
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Hardware
What is covered under the Samsung Warranty for mobile devices
FAQ for Samsung Mobile. Find more about What is covered under the Samsung warranty with Samsung Support.
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Setting
Apps that keep closing due to Google webview issue
FAQ for Samsung Mobile. Find more about Google webview issue (Apps that keep closing) with Samsung Support.
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Setting
What to do when GPS is not working properly on Galaxy device
FAQ for Samsung Mobile. Find more about What to do when GPS is not working properly on Galaxy device with Samsung Support.
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How to use
How to register your Samsung product
FAQ for Samsung Mobile. Find more about How to register your Samsung product with Samsung Support.
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How to use
How to customize Accessibility settings on your Galaxy phone
FAQ for Samsung Mobile. Find more about 'How to customize Accessibility settings on your Galaxy phone' with Samsung Support.
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Power
Restart your Galaxy phone regularly to prevent it from slowing down or freezing
FAQ for Samsung Mobile. Find more about Restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support.
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Setting
How to free up space on your Galaxy device when it is full
: FAQ for Samsung Mobile. Find more about How to free up space on your Galaxy device when it is full with Samsung Support.
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How to use
What to do if your Galaxy phone's screen won't rotate
FAQ for Samsung Mobile. Find more about What to do if your Galaxy phone's screen won't rotate with Samsung Support.
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Setting
What do the different indicator icons mean on your Galaxy phone
FAQ for Samsung Mobile. Find more about What do the different indicator icons mean on your Galaxy phone with Samsung Support.
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Hardware
How to use or manage dual SIM cards
FAQ for Samsung Mobile. Find more about How to use or manage dual SIM cards with Samsung Support.
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Call & Contacts
How to make a conference call on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to make a conference call on your Galaxy phone with Samsung Support.
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Call & Contacts
How to set up Call settings on Android phone
FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support.
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How to use
How to enable eye comfort shield on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to enable eye comfort shield on your Galaxy phonewith Samsung Support.
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Hardware
What to do when touchscreen does not recognize S pen input on certain screen areas
FAQ for Samsung Mobile. Find more about What to do when touchscreen does not recognize S pen input on certain screen areas with Samsung Support.
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Bluetooth
How to fix Bluetooth connection problems with your phone or tablet
FAQ for Samsung mobile. Find more about How to fix Bluetooth connection problems with your Galaxy phone or tablet with Samsung Support
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How to use
How to use keyboard settings on your Galaxy device
FAQ for Samsung Mobile. Find more about How to use keyboard settings on your Galaxy device with Samsung Support.
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Setting
How to activate the Always On Display feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to activate the Always On Display feature on your Galaxy phone with Samsung Support.
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How to use
How to activate my location and change settings for location permissions
FAQ for Samsung Mobile. Find more about how to activate my location and change settings for location permissions with Samsung Support
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Network & WiFi
How to use and configure a Mobile Hotspot on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use and configure Mobile Hotspot on your Galaxy phone with Samsung Support.
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How to use
How to set the Weather widget location on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set weather widget location on your Galaxy phone with Samsung Support.
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How to use
How to block certain incoming calls on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to block certain incoming calls on your Galaxy phone with Samsung Support.
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How to use
How to change themes and icons on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to change themes and icons on your Galaxy phone with Samsung Support.
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Galaxy Apps
How to use Diagnostics in the Samsung Members app on your Galaxy device
FAQ for Samsung Mobile. Find more about how to use diagnostics in the samsung members app on your galaxy device with Samsung Support.
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Battery
Tips for increasing the battery runtime of your Samsung smartwatch
FAQ for Samsung Mobile. Find more about tips for increasing the battery runtime of your Samsung smartwatch with Samsung Support.
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How to use
How to turn your Galaxy phone's screen auto rotation on and off
FAQ for Samsung Mobile. Find more about tips for increasing the battery runtime of your Samsung smartwatch with Samsung Support.
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Setting
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
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SNS
Poor picture quality when sharing pictures to Instagram
FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.
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How to use
How to prevent the overheating of your Galaxy device
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
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Power
How can I prevent micro-vibrations?
FAQ for Samsung Mobile. Find more about how can I prevent micro-vibrations with Samsung Support.
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Setting
My device displays a water drop icon and will not charge
FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.
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How to use
How to troubleshoot software update issues
FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.
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Network & WiFi
How to troubleshoot mobile data issues
FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.
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Battery
Issues with wired charging
FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.
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Galaxy Apps
The display isn't working properly
FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.
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How to use
What to do when my mobile device dropped in the water
FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.
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How to use
How to change the screen mode or adjust the display color to your preference
FAQ for Samsung Mobile. Find more about how to change the screen mode or adjust the display color to your preference with Samsung Support
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How to use
How to set a music file as a notification sound for apps on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set a music file as a notification sound for apps on Galaxy phone with Samsung Support
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How to use
What to do if your touchscreen is not working properly
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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How to use
How to use Android Message on my Galaxy device
FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.
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How to use
How to hide the navigation bar on Galaxy devices
FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.
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How to use
How to connect Galaxy Buds to other devices
Learn how to pair your Galaxy Buds with other devices.
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How to use
How to use Always On Display
FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.
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How to use
How to use Scroll Capture on a Galaxy smartphone
FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.
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How to use
How can I find my watch and Buds using Galaxy Wearable?
FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.
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How to use
What is the Secure Folder and how can I use it?
FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.
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Hardware
How do I fix my Samsung keyboard from lagging?
FAQ for Samsung Mobile. Find more about How to fix Samsung keyboard problems with Samsung Support.
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Hardware
Check for physical damage on your mobile device
FAQ for Samsung Mobile. Find more about Check for physical damage on your mobile device with Samsung Support.
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How to use
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.
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Power
What to do when your Samsung phone does not turn on
FAQ for Samsung Mobile. Find more about What to do when your Samsung phone does not turn on with Samsung Support
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Hardware
How to check the status of your Samsung repair
FAQ for Samsung Mobile Find more about How to check the status of your Samsung repair with Samsung Support.
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How to use
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.
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Camera
How to fix 'Camera failed' error on Samsung Galaxy phone
FAQ for Samsung Mobile. Find more about How to fix 'Camera failed' error on Samsung Galaxy phone with Samsung Support.
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Power
How to troubleshoot when your phone reboots repeatedly
FAQ for Samsung Mobile. Find more about How to troubleshoot when your phone reboots repeatedly with Samsung Support.
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Backup & Restore
Unable to backup device to Samsung Cloud
FAQ for Samsung Mobile. Find more about Unable to backup device to Samsung Cloud with Samsung Support
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Software Upgrade
How to fix software update failed error on Samsung phone
FAQ for Samsung Mobile. Find more about How to fix software update failed error on Samsung phone with Samsung Support.
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How to use
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.
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How to use
Galaxy Phone Water Resistance
FAQ for Mobile Devices. Find more about Galaxy phone water resistance with Samsung Support.
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How to use
How do I stop my Samsung screen from automatically turning on
FAQ for Samsung Mobile. Find more about How do I stop my Samsung screen from automatically turning onwith Samsung Support.
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Call & Contacts
How to turn off Emergency SOS function
FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support.
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Camera
How to use Samsung Video editor
FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.
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Troubleshoot NFC issues on Galaxy devices
NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.
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How to use
Navigate your Galaxy phone and Galaxy tablet using Multi control
Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.
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Galaxy Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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How to use
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘call recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to view, edit and save contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to use custom flash notifications on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.
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How to use
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to ensure seamless performance of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.
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How to use
How to view call logs on your Galaxy smartphone
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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How to use
How to update software on Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.
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How to use
How to ensure optimum charging
FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.
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How to use
How to optimize your smartphone’s performance and avoid heating
FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.
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How to use
How to optimize network connectivity
FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.
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How to use
How to optimize charging of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.
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How to use
Get complete diagnostic support for your smartphone on the Samsung Members app
FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.
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How to use
How to take screenshots using the edge panel of your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots using the edge panel of your Samsung smartphone with Samsung Support.
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How to use
How to take screenshots using the side keys of your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots using the side keys of your Samsung smartphone with Samsung Support.
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How to use
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.
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Lock
Galaxy S6: How to change the lock screen notifications?
FAQ for Samsung MOBILE. Find more about 'Galaxy S6: How to change the lock screen notifications?' with Samsung Support.
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Setting
How to keep your Galaxy mobile device from slowing down
FAQ for Samsung Mobile. Find more about How to keep your Galaxy mobile device from slowing down with Samsung Support.
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Hardware
What to do if your Samsung Galaxy device is not charging
FAQ for Samsung Mobile. Find more about What to do when Galaxy device has problem with charging, turning on, or boot loop with Samsung Support.
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How to use
Do you hear a small noise from inside of the device when shaking your Galaxy phone?
FAQ for Samsung Mobile. Find more about Do you hear a small noise from inside of the device when shaking your Galaxy phone? with Samsung Support.
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Call & Contacts
Check the SIM card when phone calls and cellular data is not available
FAQ for Samsung Mobile. Find more about Check the SIM card when phone calls and cellular data is not available with Samsung Support.
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Galaxy Apps
How to set up and use the Bixby Routines feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to set up and use the Bixby Routines feature on your Galaxy phone with Samsung Support.
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Call & Contacts
How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
FAQ for Samsung Mobile. Find more about How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well with Samsung Support.
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How to use
How to access data even if your Galaxy phone's touch screen is not available
FAQ for Samsung Mobile. Find more about How to access data even if your Galaxy phone's touch screen is not available with Samsung Support.
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How to use
How to set an audio file saved on your Galaxy phone as a ringtone
FAQ for Samsung Mobile. Find more about How to set an audio file saved on your Galaxy phone as a ringtone with Samsung Support.
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Power
What to do if your Galaxy phone won’t power on properly
FAQ for Samsung Mobile. Find more about What to do if your Galaxy phone won’t power on properly with Samsung Support.
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How to use
The first ever S Pen integration on Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.
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How to use
How to use the versatile multi window experience with Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.
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How to use
Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.
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How to use
Use the informative Cover screen on the Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.
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How to use
Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.
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How to use
Check out the new and enhanced features of Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.
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Hardware
Will device NFC work if equipped with LED cover?
FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.
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How to use
How can I purchase an app on the Google Play Store and Galaxy Store?
FAQ for Samsung Mobile. Find more about How can I purchase an app on the Google Play Store and Galaxy Store with Samsung Support.
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How to use
Tips to caring for the Galaxy Z Fold3 or Galaxy Z Flip3
FAQ for Samsung mobile. Find more about Tips to caring for the Galaxy Z Fold3 or Flip3 with Samsung Support.
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Power
How to set up fast charging on your Galaxy device
Learn how to enable Fast charging on your Galaxy device and speed up the charging process.
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Why is my phone slowing down and how can I speed it up?
Learn about a few things you can try when your Galaxy phone is slowing down.
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Camera
How to use Flex Mode on Galaxy Fold3
FAQ for Samsung Mobile. Find more about How to use Flex Mode on Galaxy Fold3 with Samsung Support.
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How to use
What is Smart Lock feature and how do I set it on?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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How to use
How to remove unwanted objects from photos on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to remove unwanted objects from photos on your Galaxy phone with Samsung Support.
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Setting
How to adjust the font size and style on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to adjust the font size and style on your Galaxy phone with Samsung Support.
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How to use
How to use the TalkBack feature
FAQ for Samsung Mobile. Find more about How to use the TalkBack feature with Samsung Support.
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How to use
How to use Diagnostics in the Samsung Members app on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to use Diagnostics in the Samsung Members app on your Galaxy phone with Samsung Support.
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Setting
How to reduce eye strain by using Dark mode on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to reduce eye strain by using Dark mode on your Galaxy phone with Samsung Support
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How to use
The GPS location on my smartphone is inaccurate. How do I fix it?
FAQ for Samsung Mobile Find more about The GPS location on my smartphone is inaccurate. How do I fix it? with Samsung Support.
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Hardware
What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
FAQ for Samsung mobile. Find more about What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3? with Samsung Support.
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Setting
How to troubleshoot when the Samsung phone display is unexpectedly grayscale
FAQ for Samsung Mobile. Find more about how to troubleshoot when the Samsung phone display is unexpectedly grayscale with Samsung Support.
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How to use
How to use the Continue apps on other devices feature
FAQ for Samsung Mobile. Find more about how to use the Continue apps on other device feature with Samsung Support
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Setting
How to use the Emoji feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use Emoji feature on your Galaxy phone with Samsung Support
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Multimedia
How to create a GIF image from photos on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to create GIF image from photos on your Galaxy phone with Samsung Support.
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How to use
How to set up Call settings on Android phone
FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support
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How to use
How to set up and use Samsung Pass on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set up and use Samsung Pass on your Galaxy phone with Samsung Support.
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How to use
How to use the Do not disturb mode on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use the Do not disturb mode on your Galaxy phone with Samsung Support.
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How to use
How to update Play Store and Galaxy Store apps on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to update Play Store and Galaxy Store apps on your Galaxy phone with Samsung Support.