SM-G930X
Popular FAQs
SM-G930X
SM-G930XSolutions & Tips
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How to use
How to backup and restore contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable and disable app notifications on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to force reboot your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.
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How to use
How to block and unblock contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to check for and schedule software updates on your samsung galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to import and export contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.
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How to use
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.
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How to use
How to create a Samsung account
FAQ for Samsung Mobile. Find more about how to create a Samsung account with Samsung Support.
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Setting
How do I locate my phone's IMEI number?
FAQ for Samsung MOBILE. Find more about 'How do I locate my phone's IMEI number?' with Samsung Support.
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Setting
What is Always On Display (AOD) and how to use it
FAQ for Samsung Mobile Device. Find more about What is Always-On Display (AOD) and how to use it? with Samsung Support.
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Hardware
Does the Galaxy Flip support a Headphone jack?
FAQ for Samsung Mobile. Find more about 'Does the Galaxy Flip support a Headphone jack?' with Samsung Support.
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Network & WiFi
How do I troubleshoot Wi-Fi connection issues
FAQ for Samsung Mobile. Find more about How do I troubleshoot Wi-Fi connection issues with Samsung Support.
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Hardware
What is covered under the Samsung Warranty for mobile devices
FAQ for Samsung Mobile. Find more about What is covered under the Samsung warranty with Samsung Support.
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Setting
Apps that keep closing due to Google webview issue
FAQ for Samsung Mobile. Find more about Google webview issue (Apps that keep closing) with Samsung Support.
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Hardware
What to do if your Samsung Galaxy device is not charging
FAQ for Samsung Mobile. Find more about What to do when Galaxy device has problem with charging, turning on, or boot loop with Samsung Support.
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Setting
What to do when GPS is not working properly on Galaxy device
FAQ for Samsung Mobile. Find more about What to do when GPS is not working properly on Galaxy device with Samsung Support.
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How to use
How to register your Samsung product
FAQ for Samsung Mobile. Find more about How to register your Samsung product with Samsung Support.
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How to use
How to customize Accessibility settings on your Galaxy phone
FAQ for Samsung Mobile. Find more about 'How to customize Accessibility settings on your Galaxy phone' with Samsung Support.
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Power
Restart your Galaxy phone regularly to prevent it from slowing down or freezing
FAQ for Samsung Mobile. Find more about Restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support.
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Setting
How to free up space on your Galaxy device when it is full
: FAQ for Samsung Mobile. Find more about How to free up space on your Galaxy device when it is full with Samsung Support.
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How to use
What to do if your Galaxy phone's screen won't rotate
FAQ for Samsung Mobile. Find more about What to do if your Galaxy phone's screen won't rotate with Samsung Support.
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Setting
What do the different indicator icons mean on your Galaxy phone
FAQ for Samsung Mobile. Find more about What do the different indicator icons mean on your Galaxy phone with Samsung Support.
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Hardware
How to use or manage dual SIM cards
FAQ for Samsung Mobile. Find more about How to use or manage dual SIM cards with Samsung Support.
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Call & Contacts
How to make a conference call on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to make a conference call on your Galaxy phone with Samsung Support.
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Call & Contacts
How to set up Call settings on Android phone
FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support.
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How to use
How to enable eye comfort shield on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to enable eye comfort shield on your Galaxy phonewith Samsung Support.
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Hardware
What to do when touchscreen does not recognize S pen input on certain screen areas
FAQ for Samsung Mobile. Find more about What to do when touchscreen does not recognize S pen input on certain screen areas with Samsung Support.
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Bluetooth
How to fix Bluetooth connection problems with your phone or tablet
FAQ for Samsung mobile. Find more about How to fix Bluetooth connection problems with your Galaxy phone or tablet with Samsung Support
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How to use
How to use keyboard settings on your Galaxy device
FAQ for Samsung Mobile. Find more about How to use keyboard settings on your Galaxy device with Samsung Support.
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Setting
How to activate the Always On Display feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to activate the Always On Display feature on your Galaxy phone with Samsung Support.
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How to use
How to activate my location and change settings for location permissions
FAQ for Samsung Mobile. Find more about how to activate my location and change settings for location permissions with Samsung Support
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Network & WiFi
How to use and configure a Mobile Hotspot on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use and configure Mobile Hotspot on your Galaxy phone with Samsung Support.
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How to use
How to set the Weather widget location on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set weather widget location on your Galaxy phone with Samsung Support.
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How to use
How to block certain incoming calls on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to block certain incoming calls on your Galaxy phone with Samsung Support.
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How to use
How to turn your Galaxy phone's screen auto rotation on and off
FAQ for Samsung Mobile. Find more about tips for increasing the battery runtime of your Samsung smartwatch with Samsung Support.
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SNS
Poor picture quality when sharing pictures to Instagram
FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.
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How to use
How to prevent the overheating of your Galaxy device
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
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Power
How can I prevent micro-vibrations?
FAQ for Samsung Mobile. Find more about how can I prevent micro-vibrations with Samsung Support.
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Setting
My device displays a water drop icon and will not charge
FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.
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How to use
How to troubleshoot software update issues
FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.
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Network & WiFi
How to troubleshoot mobile data issues
FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.
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How to use
What to do when my mobile device dropped in the water
FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.
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How to use
How to change the screen mode or adjust the display color to your preference
FAQ for Samsung Mobile. Find more about how to change the screen mode or adjust the display color to your preference with Samsung Support
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How to use
What to do if your touchscreen is not working properly
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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How to use
How to use Android Message on my Galaxy device
FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.
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How to use
How to hide the navigation bar on Galaxy devices
FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.
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How to use
How to connect Galaxy Buds to other devices
Learn how to pair your Galaxy Buds with other devices.
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How to use
How to use Always On Display
FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.
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How to use
How to use Scroll Capture on a Galaxy smartphone
FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.
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How to use
How can I find my watch and Buds using Galaxy Wearable?
FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.
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How to use
What is the Secure Folder and how can I use it?
FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.
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Hardware
How do I fix my Samsung keyboard from lagging?
FAQ for Samsung Mobile. Find more about How to fix Samsung keyboard problems with Samsung Support.
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Hardware
Check for physical damage on your mobile device
FAQ for Samsung Mobile. Find more about Check for physical damage on your mobile device with Samsung Support.
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How to use
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.
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Power
What to do when your Samsung phone does not turn on
FAQ for Samsung Mobile. Find more about What to do when your Samsung phone does not turn on with Samsung Support
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Hardware
How to check the status of your Samsung repair
FAQ for Samsung Mobile Find more about How to check the status of your Samsung repair with Samsung Support.
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How to use
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.
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Camera
How to fix 'Camera failed' error on Samsung Galaxy phone
FAQ for Samsung Mobile. Find more about How to fix 'Camera failed' error on Samsung Galaxy phone with Samsung Support.
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Power
How to troubleshoot when your phone reboots repeatedly
FAQ for Samsung Mobile. Find more about How to troubleshoot when your phone reboots repeatedly with Samsung Support.
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Software Upgrade
How to fix software update failed error on Samsung phone
FAQ for Samsung Mobile. Find more about How to fix software update failed error on Samsung phone with Samsung Support.
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How to use
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.
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How to use
Galaxy Phone Water Resistance
FAQ for Mobile Devices. Find more about Galaxy phone water resistance with Samsung Support.
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How to use
How do I stop my Samsung screen from automatically turning on
FAQ for Samsung Mobile. Find more about How do I stop my Samsung screen from automatically turning onwith Samsung Support.
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Call & Contacts
How to turn off Emergency SOS function
FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support.
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Troubleshoot NFC issues on Galaxy devices
NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.
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How to use
Navigate your Galaxy phone and Galaxy tablet using Multi control
Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.
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Galaxy Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Power
What to do if your Samsung Galaxy device turns off unexpectedly
If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.
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How to use
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘call recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to view, edit and save contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to use custom flash notifications on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.
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How to use
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to ensure seamless performance of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.
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How to use
How to view call logs on your Galaxy smartphone
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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How to use
How to check the battery percentage on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.
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How to use
How to update software on Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.
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How to use
How to ensure optimum charging
FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.
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How to use
How to optimize your smartphone’s performance and avoid heating
FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.
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How to use
How to optimize network connectivity
FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.
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How to use
How to optimize charging of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.
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How to use
Get complete diagnostic support for your smartphone on the Samsung Members app
FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.
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How to use
What is this Proximity Sensor on your Samsung smartphone
FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.
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How to use
How to take screenshots using the edge panel of your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots using the edge panel of your Samsung smartphone with Samsung Support.
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How to use
How to take screenshots using the side keys of your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots using the side keys of your Samsung smartphone with Samsung Support.
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How to use
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.
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Lock
Galaxy S6: How to change the lock screen notifications?
FAQ for Samsung MOBILE. Find more about 'Galaxy S6: How to change the lock screen notifications?' with Samsung Support.
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Audio
How can I use Dual audio to share media on multiple devices?
FAQ for Samsung Mobile. Find more about How can I use Dual audio to share media on multiple devices? with Samsung Support.
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How to use
How to couple with a newly purchased earbud and a used earbud
FAQ for Samsung Mobile. Find more about How to couple with a newly purchased earbud and a used earbud with Samsung Support.
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How to use
Do you hear a small noise from inside of the device when shaking your Galaxy phone?
FAQ for Samsung Mobile. Find more about Do you hear a small noise from inside of the device when shaking your Galaxy phone? with Samsung Support.
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Call & Contacts
Check the SIM card when phone calls and cellular data is not available
FAQ for Samsung Mobile. Find more about Check the SIM card when phone calls and cellular data is not available with Samsung Support.
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Galaxy Apps
How to set up and use the Bixby Routines feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to set up and use the Bixby Routines feature on your Galaxy phone with Samsung Support.
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Call & Contacts
How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
FAQ for Samsung Mobile. Find more about How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well with Samsung Support.
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How to use
How to access data even if your Galaxy phone's touch screen is not available
FAQ for Samsung Mobile. Find more about How to access data even if your Galaxy phone's touch screen is not available with Samsung Support.
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How to use
How to set an audio file saved on your Galaxy phone as a ringtone
FAQ for Samsung Mobile. Find more about How to set an audio file saved on your Galaxy phone as a ringtone with Samsung Support.
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Power
What to do if your Galaxy phone won’t power on properly
FAQ for Samsung Mobile. Find more about What to do if your Galaxy phone won’t power on properly with Samsung Support.
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How to use
The first ever S Pen integration on Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.
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How to use
How to use the versatile multi window experience with Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.
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How to use
Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.
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How to use
Use the informative Cover screen on the Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.
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How to use
Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.
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How to use
Check out the new and enhanced features of Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.
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Hardware
Will device NFC work if equipped with LED cover?
FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.
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How to use
How can I purchase an app on the Google Play Store and Galaxy Store?
FAQ for Samsung Mobile. Find more about How can I purchase an app on the Google Play Store and Galaxy Store with Samsung Support.
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How to use
Tips to caring for the Galaxy Z Fold3 or Galaxy Z Flip3
FAQ for Samsung mobile. Find more about Tips to caring for the Galaxy Z Fold3 or Flip3 with Samsung Support.
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Power
How to set up fast charging on your Galaxy device
Learn how to enable Fast charging on your Galaxy device and speed up the charging process.
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Why is my phone slowing down and how can I speed it up?
Learn about a few things you can try when your Galaxy phone is slowing down.
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Camera
How to use Flex Mode on Galaxy Fold3
FAQ for Samsung Mobile. Find more about How to use Flex Mode on Galaxy Fold3 with Samsung Support.
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How to use
What is Smart Lock feature and how do I set it on?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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How to use
How to remove unwanted objects from photos on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to remove unwanted objects from photos on your Galaxy phone with Samsung Support.
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Setting
How to adjust the font size and style on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to adjust the font size and style on your Galaxy phone with Samsung Support.
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How to use
How to use the TalkBack feature
FAQ for Samsung Mobile. Find more about How to use the TalkBack feature with Samsung Support.
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How to use
How to use Diagnostics in the Samsung Members app on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to use Diagnostics in the Samsung Members app on your Galaxy phone with Samsung Support.
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Setting
How to reduce eye strain by using Dark mode on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to reduce eye strain by using Dark mode on your Galaxy phone with Samsung Support
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How to use
The GPS location on my smartphone is inaccurate. How do I fix it?
FAQ for Samsung Mobile Find more about The GPS location on my smartphone is inaccurate. How do I fix it? with Samsung Support.
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Hardware
What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
FAQ for Samsung mobile. Find more about What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3? with Samsung Support.
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Setting
How to troubleshoot when the Samsung phone display is unexpectedly grayscale
FAQ for Samsung Mobile. Find more about how to troubleshoot when the Samsung phone display is unexpectedly grayscale with Samsung Support.
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How to use
How to use the Continue apps on other devices feature
FAQ for Samsung Mobile. Find more about how to use the Continue apps on other device feature with Samsung Support
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Setting
How to use the Emoji feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use Emoji feature on your Galaxy phone with Samsung Support
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Multimedia
How to create a GIF image from photos on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to create GIF image from photos on your Galaxy phone with Samsung Support.
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How to use
How to set up Call settings on Android phone
FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support
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How to use
How to set up and use Samsung Pass on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set up and use Samsung Pass on your Galaxy phone with Samsung Support.
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How to use
How to use the Do not disturb mode on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use the Do not disturb mode on your Galaxy phone with Samsung Support.
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How to use
How to update Play Store and Galaxy Store apps on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to update Play Store and Galaxy Store apps on your Galaxy phone with Samsung Support.
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How to use
How to make calls and send messages on other Galaxy devices
FAQ for Samsung Mobile. Find more about how to make calls and send messages on other Galaxy devices with Samsung Support.
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How to use
How to change themes and icons on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to change themes and icons on your Galaxy phone with Samsung Support.
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Setting
How do I delete all of my personal information from my device?
FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.
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Setting
The proximity sensor is not working properly
FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.
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Galaxy Apps
How to use Diagnostics in the Samsung Members app on your Galaxy device
FAQ for Samsung Mobile. Find more about how to use diagnostics in the samsung members app on your galaxy device with Samsung Support.
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Battery
Tips for increasing the battery runtime of your Samsung smartwatch
FAQ for Samsung Mobile. Find more about tips for increasing the battery runtime of your Samsung smartwatch with Samsung Support.
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How to use
How to activate and use Game Launcher on your Galaxy phone
FAQ for Samsung Mobile. Find more about tips for increasing the battery runtime of your Samsung smartwatch with Samsung Support.
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Setting
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
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Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.
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Audio
What to do when there is no sound in my wired headphones
FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.
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Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
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How to use
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
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How to use
How to protect your Galaxy device from malware
FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.
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How to use
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
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How to use
How to troubleshoot Camera app errors
FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.
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How to use
What to do when the keys on your Galaxy device stop working
FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.
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Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
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Battery
Issues with wired charging
FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.
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Galaxy Apps
The display isn't working properly
FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.
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How to use
What's new in ONE UI 4.0?
FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.
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How to use
How to reboot a frozen Galaxy device
FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.
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Audio
How to troubleshoot poor sound quality during a phone call
FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.
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How to use
How to clean your Galaxy device
FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card
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How to use
Questions about ONE UI 4.0
FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.
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Camera
What to do if my Galaxy phone camera does not focus on the subject?
FAQ for Samsung Mobile. Find more about what to do if the Galaxy phone camera does not focus on the subject with Samsung Support.
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How to use
What to do if the screen turns off while using the Galaxy phone
FAQ for Samsung Mobile. Find more about what to do if the screen turns off while using the Galaxy phone with Samsung Support.
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How to use
How to set a music file as a notification sound for apps on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set a music file as a notification sound for apps on Galaxy phone with Samsung Support
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How to use
What to do if your S Pen is often disconnected from your Galaxy phone
FAQ for Samsung Mobile. Find more about what to do if S Pen is often disconnected from your Galaxy phone with Samsung Support.
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How to use
What to do if your S Pen is not fully charged even though it is inserted into the S Pen slot for quite a long time
FAQ for Samsung Mobile. Find more about S Pen is not fully charged even though it is inserted into the Galaxy Note slot quite long with Samsung Support.
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How to use
How to find the S Pen Pro connected to your Galaxy Z Fold3 using SmartThings
FAQ for Samsung Mobile. Find more about how to find your S Pen Pro connected to Galaxy Z Fold3 using SmartThings with Samsung Support.
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How to use
How to use the S22 Ultra S Pen and check its compatibility
FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.
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How to use
How to use AR Emoji Sticker
FAQ for Mobile devices. Find more about How to use AR Emoji Sticker with Samsung Support.
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How to use
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
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How to use
What are the features of the Samsung clock?
FAQ for Mobile Devices. Find more about What are the features of the Samsung Clock with Samsung Support.
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How to use
How to improve the vibration of your Galaxy S22 device
FAQ for Mobile Devices. Find more about How to improve the vibration of your Galaxy S22 device.
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How to use
Know what the green dot at the top of your screen means
FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.
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Camera
How to use Bixby Vision
FAQ for Apps & Services. Find more about How to use Bixby Vision with Samsung Support
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How to use
How to make the most out of Edge Panels
FAQ for Mobile Devices. Find more about How to make the most out of Edge Panels with Samsung Support.
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How to use
How to manage calls when multiple Bluetooth devices are connected
FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.
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How to use
What is the foldable display and protective film on my smartphone?
FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.
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How to use
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
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How to use
How do I customize the watch face on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How do I customize the watch face on my Galaxy Watch with Samsung Support.
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How to use
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
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How to use
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
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How to use
How can I see the navigation bar on my Galaxy device?
FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.
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How to use
What is the Device care feature in Galaxy smartphones?
FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.
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How to use
What is Power saving mode on my Galaxy phone?
FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.
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How to use
How to use Samsung Members Diagnostics
FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.
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How to use
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
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How to use
How to solve S Pen connection issues
FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.
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How to use
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.
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How to use
How to use the Galaxy Z Fold4 Taskbar
FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.
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How to use
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.
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How to use
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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How to use
What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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How to use
How to improve the Galaxy Z Flip4 battery life
FAQ for Mobile Devices. Find more about How to improve the Galaxy Z Flip4 battery life with Samsung Support.
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How to use
How to use S Pen Pro on my Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.
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How to use
How to attach the protective film to the Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.
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How to use
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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How to use
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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How to use
How to automatically refresh the Samsung Galaxy weather widget through movement
FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.
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How to use
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.
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How to use
How to connect your Galaxy device to other devices using Connected Devices
FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.
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How to use
How to select and view only the albums you want to see in Galaxy gallery
FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.
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How to use
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
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How to use
How to use your galaxy camera to add and edit a watermark for your photos
FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.
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Backup & Restore
Unable to backup device to Samsung Cloud
FAQ for Samsung Mobile. Find more about Unable to backup device to Samsung Cloud with Samsung Support
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How to use
What to do if your Galaxy S23 device is overheating
FAQ for Mobile Devices. Find more about What to do if your Galaxy S23 device is overheating with Samsung Support.
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How to use
Professional Photography with Galaxy Expert RAW app
FAQ for Mobile Devices. Find more about Professional Photography with Galaxy Expert RAW app with Samsung Support.
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How to use
How to shoot videos with Galaxy SuperSteady Mode
FAQ for Mobile Devices. Find more about How to shoot videos with Galaxy SuperSteady Mode with Samsung Support.
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Setting
How to add or remove buttons from Quick Setting panel
FAQ for Mobile Devices. Find more about How to add or remove buttons from Quick Setting panel with Samsung Support.
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Setting
How to find and remove duplicate files on your Galaxy device
FAQ for Mobile Devices. Find more about How to find and remove duplicate files on your Galaxy device with Samsung Support.
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Setting
Protect your privacy during repairs with Maintenance mode
FAQ for Samsung Mobile. Find more about 'Protect your privacy during repairs with Maintenance mode' with Samsung Support.
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Camera
How to use Samsung Video editor
FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.
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How to use
How to capture an image from a video frame
FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support.
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Setting
How to solve screenshot errors on devices with Android 13 OS
FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.
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How to use
How to record, edit and share videos in 8K with your Galaxy device
FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support.
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Network & WiFi
Network carriers that support 5G for Samsung Galaxy devices
With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.
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How to use
Use two hands with your Samsung Galaxy devices for maximum productivity
Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.
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Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
If you’re having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.
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Hardware
Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology
Use this guide to understand how the new Flex hinge technology in Galaxy Z Flip5 and Fold5 works.
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Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.
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Camera
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.
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Camera
Tips for taking clear close-up photos with Galaxy phones
Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.
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How to use
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
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Software Upgrade
Simplified app names in Galaxy One UI 6
Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.
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How to use
Protect your Galaxy device with the Auto Blocker feature
A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorized apps, secure your device against malicious activity, and enhance privacy and security.
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Hardware
Third-party products causing paint to peel off Galaxy devices
Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.
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Camera
How to use the search function in Gallery app
FAQ for Samsung Mobile. Find more about How to use the search function in Gallery app with Samsung Support
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Call & Contacts
eSIM Contact saving function support discontinued
Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.
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Galaxy Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Galaxy Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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How to use
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
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Camera
Enhanced zoom and Nightography on Galaxy devices
Discover the latest improvements in the enhanced zoom and nightography features included on the S24.
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Network & WiFi
Samsung Galaxy device's GPS signal is lost
Discover the causes of a lost GPS signal on a Galaxy device.
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Audio
How to use hearing aids with Samsung Galaxy devices
Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.
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Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.
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Network & WiFi
What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
Learn some simple solutions for when your Galaxy device has a poor signal.
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Galaxy Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
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Software Upgrade
How to update your Samsung Galaxy phone or tablet
Learn how to keep your Galaxy phone or tablet up-to-date.
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Setting
About the updated Edge Panel and accessing the Smart select feature
Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.
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Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Personalize sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.
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Battery
How to set the display of charging information on your Samsung Galaxy device
Learn how to customize the display of charging notifications.
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How to use
How to locate the digital User guide on your device
Learn how to locate your Galaxy device’s digital user manual on your device.
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Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.
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How to use
How to pair a Galaxy Watch with your Samsung Galaxy device
Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.
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Power
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
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Setting
How to use your Galaxy phone or Watch to manage notifications on your wearable device
Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.
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How to use
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.
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Audio
Troubleshooting speaker and sound issues on a Samsung Galaxy device
Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.
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How to use
How to book an appointment for your Galaxy Device
Skip the queue and schedule your appointment today through Smart Q Service (QMobile) or contact our customer support.
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Hardware
Notice for countefeit Samsung accessories
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.