SHOWTIME Promotion | Samsung Promotions

Frequently Asked Questions

Do I have an eligible purchase?

Between 2/15/20 and 10/31/21, if you purchased a qualifying Samsung TV, from a participating BJ’s Wholesale, Costco, or Sam’s Club, or if you purchased a QN50Q8DTAFXZA or QN65Q850TAFXZA from P.C. Richard & Son, then you may have an eligible purchase. Qualifying models include: QN82Q850TAFXZA, QN75Q850TAFXZA, QN65Q850TAFXZA, QN85Q8DTAFXZA, QN75Q8DTAFXZA, QN65Q8DTAFXZA, QN55Q8DTAFXZA, QN49Q8DTAFXZA, QN85Q7DTAFXZA, QN75Q7DTAFXZA, QN65Q7DTAFXZA, QN55Q7DTAFXZA, QN85AFXZA, QN82AFXZA, QN75AFXZA, QN70AFXZA, QN65AFXZA, QN58AFXZA, QN55AFXZA, QN50AFXZA, QN43AFXZA.
What is the Offer?

Purchase a qualifying Samsung TV (qualifying models: QN82Q850TAFXZA, QN75Q850TAFXZA, QN65Q850TAFXZA, QN85Q8DTAFXZA, QN75Q8DTAFXZA, QN65Q8DTAFXZA, QN55Q8DTAFXZA, QN49Q8DTAFXZA, QN85Q7DTAFXZA, QN75Q7DTAFXZA, QN65Q7DTAFXZA, QN55Q7DTAFXZA, QN85AFXZA, QN82AFXZA, QN75AFXZA, QN70AFXZA, QN65AFXZA, QN58AFXZA, QN55AFXZA, QN50AFXZA, QN43AFXZA) at full retail price between 2/15/20 and 10/31/21 from a participating BJ’s Wholesale, Costco, P.C. Richard & Son (QN50Q8DTAFXZA and QN65Q850TAFXZA only), or Sam’s Club and receive a digital code for 6 months of Showtime, subject to a valid receipt and offer claim form. This Offer is available only at participating retail locations.
When can I expect my Showtime digital code?

If your submission meets the Official Terms & Conditions requirements you will be emailed your Showtime digital code at the time of approval of Offer claim submission and valid receipt (please allow 2 weeks for review of your Offer claim from the time of claim submission), while supplies last.
How do I receive my SHOWTIME 6-month digital code?
1. Purchase a qualifying Samsung TV (qualifying models: QN82Q850TAFXZA, QN75Q850TAFXZA, QN65Q850TAFXZA, QN85Q8DTAFXZA, QN75Q8DTAFXZA, QN65Q8DTAFXZA, QN55Q8DTAFXZA, QN49Q8DTAFXZA, QN85Q7DTAFXZA, QN75Q7DTAFXZA, QN65Q7DTAFXZA, QN55Q7DTAFXZA, QN85AFXZA, QN82AFXZA, QN75AFXZA, QN70AFXZA, QN65AFXZA, QN58AFXZA, QN55AFXZA, QN50AFXZA, QN43AFXZA) at full retail price between 2/15/20 and 10/31/21, from a participating BJ’s Wholesale, Costco, P.C. Richard & Son (QN50Q8DTAFXZA and QN65Q850TAFXZA only), or Sam’s Club and save your receipt.
2. Visit https://www.samsung.com/us/shop/promotions/showtime-promotion (“Website”) to access the online registration form.
3. Between February 15, 2020 and December 31, 2021 complete and submit the Offer registration form by following the on-screen prompts to provide the required information including but not limited to: participant’s full name (no initials), complete mailing address (no P.O. Boxes), valid email address and telephone number. Participants will not be allowed to change their mailing address or email address after submitting.
4. Provide date of Qualifying Purchase, TV Model & Serial Number and upload a photograph of the original register receipt(s) showing the Qualifying Purchase by December 31, 2021. The files must be in .JPEG, .JPG, .PDF, .PNG, or GIF format and may not exceed 12MB.
Can I submit for more than one qualifying purchase?

There is a limit of one (1) Offer Item per person/qualifying purchase.
I bought the Samsung TV from a non-participating retailer, am I eligible for this Offer?

No, only purchases from a participating retailer are eligible for this Offer.
I previously bought a qualifying product from a participating retailer, can I still participate in this Offer?

No, Samsung TVs purchased between 2/15/20 and 10/31/21, from a participating Costco, Sam’s Club, P.C. Richard & Son (QN50Q8DTAFXZA and QN65Q850TAFXZA only), or BJ’s Wholesale are eligible for this Offer.
What information do I need to submit?

You must have your receipt in hand to fully complete the submission process. Once you have receipt, follow the prompts and complete all required forms on https://promos.samsung.com/Showtime to complete your submission.
Where do I find serial numbers on my TV?

You can get the model number and serial number by going to Menu -> Support -> Contact Samsung. Please click here for additional details.
I lost my receipt/proof of purchase for the Samsung TV purchase; can I still participate?

No, a valid receipt/proof of purchase is mandatory for participation in this Offer.
What happens if I don’t submit my information online by December 31, 2021?

You will no longer be eligible for the Offer.
What happens if I’m having problems submitting my claim?

If you are unable to complete an Offer Claim Form due to an error, please contact Samsung Customer Support at 1-866-888-5503.
How can I check the status of my claim?

After you receive your registration confirmation email, you may visit https://www.samsung.com/us/promotions/check-my-status/ to check your status. Follow the instructions to see your status. Please allow at least 24 hours after submitting your Offer claim before checking the status of your submission.
I submitted my information but I haven’t gotten an email confirmation in 5 business days. What do I do?
1. Please be sure to check your Spam folder (emails will be sent by noreply@samsungpromotions.com)
2. If you still have not received an email, please take a look at your submission status by following the instructions under “How can I check the status of my submission?”
3. If there hasn’t been an update to your status within 10 business days, please contact Customer Support at 1-800-SAMSUNG.
What is my course of action if I am rejected?

You will receive an email with why you were rejected and steps to resubmit. Resubmissions must be postmarked by March 30, 2021. If you don’t receive this email, please contact Customer Support at 1-800-SAMSUNG.
How do I redeem my Showtime 6-month digital code?
NEW OR RETURNING SHOWTIME SUBSCRIBERS:
1. Click here and then click the "Get Started" button.
2. Enter your email address and password to create a SHOWTIME account. If you have previously created a SHOWTIME account, use your credentials to log in.
3. Enter your billing information on the payment page. Enter your unique promo code and your first 6 months will be free of charge. NOTE: You will not be charged during your first 6 months, but a credit/debit card or PayPal account is necessary to redeem the offer.
4. Click "Start Your Subscription" to activate your 6-month SHOWTIME subscription.
5. Download the SHOWTIME app on your Samsung TV and log in with your SHOWTIME account to start streaming.
CURRENT SHOWTIME SUBSCRIBERS:

If you are currently a SHOWTIME subscriber, follow instructions above to initiate offer using a new email address.

IMPORTANT:

Subscriptions will automatically renew on a monthly basis unless canceled before the 6-month promotional period ends.

*Limited quantity available while supplies last. Terms and Conditions apply.
Why am I being charged by Showtime now that my 6-month offer has expired?

You will be required to enter your credit card number at the time you redeem your digital code. You will be charged $10.99/month after the 6-month offer expires. Subscription will automatically renew until canceled.

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³Must be an eligible legal resident of the 50 US/DC/PR & at least 18 years old.Show More

³Must be an eligible legal resident of the 50 US/DC/PR & at least 18 years old. To participate: (i) from 2/28/20 through 10/31/21 (“Purchase Period”), purchase a qualifying Samsung TV (qualifying models: QN82Q850TAFXZA, QN75Q850TAFXZA, QN65Q850TAFXZA, QN85Q8DTAFXZA, QN75Q8DTAFXZA, QN65Q8DTAFXZA, QN55Q8DTAFXZA, QN49Q8DTAFXZA, QN85Q7DTAFXZA, QN75Q7DTAFXZA, QN65Q7DTAFXZA, QN55Q7DTAFXZA, QN85Q6DTAFXZA, QN82Q6DTAFXZA, QN75Q6DTAFXZA, QN70Q6DTAFXZA, QN65Q6DTAFXZA, QN58Q6DTAFXZA, QN55Q6DTAFXZA, QN50Q6DTAFXZA, QN43Q6DTAFXZA, UN65RU9000FXZA, UN75RU9000FXZA, UN82RU9000FXZA, UN85TU800FXZA, QN85Q60TAFXZA, QN50Q8DTAFXZA, QN50Q60TAFXZA) (only purchases of QN50Q8DTAFXZA and QN65Q850TAFXZA are eligible from P.C. Richards & Son), at full retail price (“Qualifying Purchase”) in-store or online from any participating Costco, Sam's Club, or BJ's Wholesale Club location and (ii) visit https://www.samsung.com/us/shop/promotions/showtime-promotion (“Website”)to submit your Qualifying Purchase receipt and Offer Claim Form online by 12/31/21 at 11:59:59 PM ET. Subject to verification and while supplies last, a digital code redeemable for a 6-month subscription to SHOWTIME streaming services (“Offer Item”) will be sent to the email address on Offer Claim Form. Offer Item code must be redeemed by 12/31/21 at 11:59:59 ET at www.showtime.com/samsungTVoffer (“SHOWTIME Offer Website”) in accordance with the terms below and Offer Item code expires if not redeemed by that date and will not be replaced.The approximate retail value of each Offer Item is $65. Limit 1 Offer Item per Qualifying Purchase. Offer Items are non-transferrable. Cannot be combined with any other offer, discount, or rebate; Qualifying Purchase can only be used to claim 1 Offer Item. Void where prohibited or restricted by law. Offer subject to additional terms here.

SHOWTIME is a registered trademark of Showtime Networks Inc., a ViacomCBS Company. Any current and active subscribers to the SHOWTIME streaming service must start a new subscription directly at www.showtime.com/samsungTVoffer to be eligible. Redemption of SHOWTIME promotional code requires signing up to a SHOWTIME service plan through www.showtime.com/samsungTVoffer using a valid credit card/debit card or PayPal account. $10.99/month plus applicable taxes after 6-month offer expires. The 6-month promotional offer can be canceled at any time and the user will continue to have access to the SHOWTIME service until the end of the promotional period. Subscription will automatically renew on a monthly basis until canceled. The promotional code for a 6-month subscription to SHOWTIME expires on December 31st, 2021 if not redeemed by that date. Only one promotional code may be redeemed per SHOWTIME service account.

©2021 Samsung Electronics America, Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd.Show Less

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