Samsung SWA-9500S 2.0.2ch Wireless Rear Speaker Kit (2021)

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Features

Get 360 degree sound wirelessly

Full Wireless Solution

Banish the wires and reveal more audio detail by adding our space-saving wireless rear speakers to your soundbar. Our wireless surround sound package fits around your required space without the need for wires connecting to the soundbar.* More cinematic and less messy cables.

*The wireless module requires a power cable.

Reveal more audio detail from every direction

2.0.2ch Sound

Reveal more audio detail from every direction. Add overhead sounds from behind to combine with the impressive upfiring capabilities from your soundbar. The SWA-9500S rear speakers fill the room by producing overhead sounds for a completely immersive panoramic sound experience.

*Only compatible with selected Samsung soundbars – 2024: HW-Q800D, HW-Q700D, HW-S800/1D; 2023: HW-Q800C, HW-Q700C; 2022: HW-Q800B, HW-Q700B, HW-S800/1B; 2021: HW-Q900A, HW-Q800A, HW-Q700A

Specifications

  • Total Power

    140W

  • Number of Channel

    2.0.2 Ch

  • Soundbar

    HW-Q600H (2026)
    HW-Q800H (2026)
    HW-QS90H (2026)

    HW-Q800F/XU (2025)
    HW-QS700F/XU (2025)
    HW-S800D/XU (2025)
    HW-S801D/XU (2025)

  • Packing Type

    One Packing

  • Net Dimension (Wireless Module) (WxHxD)

    125.0*203.0*141.0 mm

  • Net Dimension (Rear Speaker) (WxHxD)

    125.0*203.0*141.0 mm

  • Gross Dimension: One Packing

    458.0*192.0*259.0 mm

  • Net Weight (Wireless Module)

    1.7 kg

  • Net Weight (Speaker)

    1.7 kg

  • Gross Weight: One Packing

    4.3 kg

  • Stand-by Power Consumption (Wireless Module)

    0.5 W

  • Operating Power Consumption (Wireless Module)

    34 W

  • Free Voltage

    Yes

Reviews

Samsung SWA-9500S 2.0.2ch Wireless Rear Speaker Kit (2021)

4.2

Recommended by 67% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5.0 67%
4.0 13%
3.0 5%
2.0 2%
1.0 13%
Features 3.8
Performance 3.7
Design 3.9
Value 4.1
AI review summary
  • Customers praise immersive Dolby Atmos sound creating theater-like 5.1.4 surround experiences
  • Most highlight exceptional dialogue clarity, music richness, and powerful action scene impact
  • Reviewers emphasize seamless wireless pairing and setup completed in under five minutes
  • Some report incompatibility with certain soundbar models or require manual volume increases
  • Overall, customers strongly recommend for transforming home entertainment to cinema quality
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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87 Reviews

DeWet le Roux
5 (9,999)

2026-01-12

Oxford

5 (9,999)
Setup was extremely simple — truly plug-and-play. I paired the speakers with the Samsung HW-Q700C soundbar and they work perfectly together. This soundbar model doesn’t include an automatic sound calibration option, so I had to fine-tune the channel settings to achieve the perfect surround sound balance in the room. Using either the soundbar remote or the SmartThings app makes adjusting these settings very straightforward. Once everything is set up, pop some popcorn, pour a pint of cola, and sit back to enjoy your movies with a true cinema-style sound experience at home. P.S. Dolby Atmos sounds amazing since adding the SWA-9500 surround speakers.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-05-06

Samsung

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Wireless Rear Speaker Kit! ^LB at Samsung Support

gowebgo
5 (9,999)

2025-12-03

5 (9,999)
Excellent rear speakers. Paired with s800b soundbar. Just make sure that 'voice enhancement', in advanced sound setting, is off. With 'voice enhancement' on, the rear speakers volume drops and the surround sound is greatly reduced. Activate 'space fit' feature and this will learn and adjust to your room. 'Space fit' really does work and seems to improve overall surround sound the more the speaker system is used. The SmartThings app is great for adjusting the sound setting, like increasing volume of the rear speakers.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-12-03

CX

We are over the moon to read that you are enjoying your stunning Wireless Rear Speaker Kit along with your Soundbar! Together they will provide a stellar audio experience, and we cannot wait for you to enjoy this for years to come! ^LB at Samsung Support

sony53
1 (9,999)

2024-08-29

ESSEX UK

1 (9,999)
The Samsung HW-Q800B is good so i added the swa 9500 rears i have the volume turned right up on rears +6 you can hardly hear them even if i sit 2 feet away complet waste of money i have reset everything time again lost count
Helpful?

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Mr Kain
5 (9,999)

2024-05-13

Leamington Spa

5 (9,999)
I purchased these speakers after reading on Reddit that they are compatible with my S801b soundbar. My setup is as follows: Samsung freestyle 2 S801b Atmos slim soundbar These 9500 speakers. The freestyle and soundbar aren't wired and connect via WIFI which to me was quite a shock because I have a separate setup in my other room with Yamaha amp, 5 speakers and a sub. To find that the freestyle and soundbar didn't even need a cable and delivered Atmos over WiFi was quite frankly, incredible. The subwoofer is especially great. I then decided I needed rear speakers and I looked at various options, there were a couple of models and one even had a separate box that the speakers wired into; I wasn't a fan of those. After reading a few Reddits I thought I would take a gamble and even though the soundbar isn't listed as compatible, I went for it. After unboxing the speakers I connected them to the mains then switched on the soundbar and pressed up to sync. The soundbar found the speakers straight away and hey presto it all worked! The sounds is brilliant and totally understand sync with no dropouts. I would recommend connecting these devices to your 5ghz WiFi network and connecting all your other stuff to 2.4 to prevent any interference just to be certain. To be clear these speakers need a mains socket each but otherwise they are wireless with no extra connection box. The rears also include Atmos height speakers so there are 4 rears in total. They aren't just a normal pair so well worth the cost. Samsung you need to update your compatibility charts to include the 800 and 801b. I can't fault these at all, the Atmos bubble everything creates is perfect and better than a thousand pounds worth of separates with not a speaker cable in site.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Vetri
5 (9,999)

2022-12-29

Manchester

5 (9,999)
Great sound, Dolby Atmos has made movie watching experience absolutely stunning. I have Q700B and I bought 9500s. Only tricky bit was to up the volume of rear front and rear top channels but once it was done the sound has been great. Even TV documentary sounds great. Samsung please allow us to control rear speaker via smart things app
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-12-29

Samsung Support

Thanks for your thoughts and feedback for your speakers, Vetri! The immersive sound will make you feel like you're in a cinema in your own home. ^EM at Samsung Support

nidgey 71
5 (9,999)

2022-11-16

Pontefract,west Yorkshire

5 (9,999)
Atmos sounds great through these a must buy with compatible soundbar
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-11-17

Samsung Support

We're glad to see you're loving your Wireless Rear Speaker Kit! It offers 360 sound with more detail than ever, and is the perfect size for any room. ^EM at Samsung Support

Ryane30
5 (9,999)

2022-02-11

Dunde3

5 (9,999)
Works great good surround sound expecially through consoles most bad feedback has bein those that arent reasing compatibility list but q700a works great only bad point doesnt come with.mounting screws which sourced seperatly from amazon 20 unc 1/4 hard to find in any hardware store in the uk
I recommended this product.
Helpful?

Features

2 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
EngD
1 (9,999)

2021-12-17

Southampton

1 (9,999)
I've spent quite a few hrs over 2 days trying to link these speakers to the soundbar. One speaker is always blinking and the other always in permanent blue (although no sound has ever been produced). I'll be returning this tomorrow and thinking to buy a wired system that doesn't waste my time. Futhermore, if you ever disconnet this, you have to link them again. It should take a few seconds but after hrs I've realised that surely this is not compatible.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
PleaseFix
1 (9,999)

2021-12-05

Nebraska, USA

1 (9,999)
It's Dec 2021, and the SWA-9500S is still not compatible with the Q900T (2020) model soundbar. Like so many people on this thread, I'm not going to rush out to buy the Q900A (2021) soundbar model just so I can use the SWA-9500S. The Q900T & Q900A are essentially the SAME things. Seems like many customers WANT to buy the SWA-9500S because it's less CLUNKLY than previous rear speaker kits. Please make it work!
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Bobbylee
1 (9,999)

2021-09-18

London

1 (9,999)
Don't purchase doesnt work with the q900t, absolute rip off, only purchased the q900t last year,
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
AdityaR
1 (9,999)

2021-09-10

1 (9,999)
Samsung should understand that these soundbars leave no scope for user expansion unless THEY support it with products such as SWA-9500S. This is so unlike conventional audio systems. Please add support for Q900T.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Harsha007
1 (9,999)

2021-08-30

1 (9,999)
Samsung shouldn't leave existing HW-Q900T customers and just worry about new sales of 2021 models.
Helpful?

Features

1 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Klash
1 (9,999)

2021-08-19

Birmingham

1 (9,999)
Make them compatible with q900t! You can simply do it with firmware upgrade stop ripping people off!
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
LUKASZ8544
1 (9,999)

2021-08-06

Polska

1 (9,999)
nie wspiera q900t nigdy wiencej nie kupie nic samsunga lepiej inwestowac w lg
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Samsunglover123
1 (9,999)

2021-08-01

Hong Kong

1 (9,999)
As a business man I knew what you are doing. However as a fan of Samsung, I think you treat us as shxt. Old customer pay for upgrade, why not? Please consider it, as I think almost 66% in the Asia market user of 900T would like to upgrade their rear speaker. You may increase rev and also keep your support. As you know Sony just launch their new product with a really competitive price. Please consider it, thank you Samsung. Your supportive customer
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
highendprime
1 (9,999)

2021-07-25

Erlangen, Germany

1 (9,999)
Hi, i really like the idea of upgrading the q900t with an 2.0.2 System, but at this moment it's not compatible at all.. I don't know the exact hardware structure built in to the soundbar but i do not think that it is that hard to make it possible with an firmware update.. Of course Samsung is an Tech Company an they rely on sells, but since the 2020 models aren't that old yet - I mean 1 year isn't that much even though Tech is an pretty fast developing branch - I can't understand why the 2020 models won't support those rear atmos speakers and only the 2021 will. Since there is no support yet for the "older" 2020 models i will give them just one star. Happy to hear some updates if there will be any or even if the 2020 models will be support them in future.
Helpful?

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Tlew
1 (9,999)

2021-07-22

Kitchener

1 (9,999)
Update the firmware, make it compatible for the Q900T. Waste of money for most otherwise.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
ando3000
1 (9,999)

2021-07-19

1 (9,999)
Not compatible with Q900T. No good reason they shouldn't be.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Anonymous
1 (9,999)

2021-07-19

1 (9,999)
Why 9500s not compatible with HW-Q900T. Please make it compatible with Q900T via firmware update
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Anonymous
1 (9,999)

2021-07-17

Chichester, West Sussex

1 (9,999)
I was excited when I saw these speakers were coming out. I made the decision last year to get the Q900T and not the 950, thinking that I was buying a new Samsung TV and couldn't quite stretch to include the cost of the 950T soundbar. I assumed as the only difference was the rear upfiring speakers that Samsung must sell them so I would get them at a later date. I found that Samsung don't sell them but they were bringing it these rear speakers which essentially seemed like the 950T rear speakers, so I enquired and was told they would be compatible and purchased them once they were available. I spent a while day trying to get them to pair with my soundbar, thinking it was a passion they weren't pairing easily but also assuming once they did pair it would be fine. After most if the day trying this I contacted support. I spent hours in support chat being passed from person to person to try to resolve my issue only to eventually be passed to someone who just said the speakers aren't compatible and never will be. So I returned the speakers and now wish last year I had paid the extra £300 or so on the 950T soundbar with rear speakers. I keep checking every couple of months to see if there is a 900T firmware update making them compatible, going that Samsung does this and I will then re-buy the speakers and hopefully they will work. I really want a pair of upfiring compatible rear speakers for 3d audio and feel this must be easy for Samsung to do, to either do a firmware update on these speakers or release the 950T rear speakers as a separate product for 900T customers to purchase. From looking at reviews on different sites it seems most people were like me, they wanted them for their 2020 900T soundbar to upgrade it to be like the 2020 950T soundbar. I hope Samsung reads these reviews and sorts this out.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Zee900
1 (9,999)

2021-07-02

Leicester

1 (9,999)
Samsung don't think about the products they release sometimes. The Q900T does not have any surround speakers that provide upfiring Dolby Atmos. The SWA9000s/9100s are average. Samsung, listen to your customers!!!, update the firmware to allow the 9500s to be used.
Helpful?

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Carry
1 (9,999)

2021-06-22

1 (9,999)
Does not work with hwq900t, but I do not understand the reasoning behind this.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Daffytaffy
1 (9,999)

2021-06-18

1 (9,999)
Absolutely disgusting that the Q900T is not compatible
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Sreeharsha
1 (9,999)

2021-06-13

Christiansburg

1 (9,999)
It is an ideal rear speakers kit for HW-Q900T with Dolby Atmos. I don't understand why these are not compatible with HW-Q900T. Don't understand Samsung's strategy behind this move.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Miker
1 (9,999)

2021-06-09

1 (9,999)
Money grabbing decision to only allow compatibility with the 2021 q900a and q950t sound bar. My 2020 q900t is the same hardware as the q950t - apart from these rears. So it's been an active choice to disable the functionality. Poor form Samsung.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
HAMSTER11
1 (9,999)

2021-06-06

1 (9,999)
Make it compatible with the Q900T, i dont understand why samsung will lock new product to "older" products
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Bawer
1 (9,999)

2021-06-04

Bulut

1 (9,999)
I was told by samsung support tream that this will be compatible with the Q900T. Really dissapointed that it isn't. The Q900T is essentially the same hardware with a few additional speaker drivers. I'm really dissapointed that this product is firmware locked to Q900A after being told otherwise. Now I have a soundbar that can't utilise rear speakers due to Samsung selectively picking which products they prefer to have them compatible.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
mabo
4 (9,999)

2026-06-25

4 (9,999)
Nous avons acheté les SWA 9500s pour les coupler avec la HW-B760F , du coup l'immersion est totale dans les films de bonne qualité Audio. Nous avions la barre avec le caisson dans la chambre sans les enceintes arrière, mais habitués à la monstrueuse HW-Q990B du salon le complément de son se faisait vraiment ressentir, nous ne sommes pas déçus, elles font vraiment bien le job. Pourquoi 4 étoiles, parce qu'il faut relier les deux enceintes avec un fil, puis le cacher ou le laisser trainer par terre.
Un son 3D véritablement immersif L'impression d'être dans une véritable salle de cinéma Profil de barre épuré et moderne
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2026-06-26

Service clients Samsung

Bonjour mabo, Merci beaucoup d'avoir choisi un produit Samsung ! Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Nous espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

Jeffrey93
3 (9,999)

2026-05-18

Modoc indiana

3 (9,999)
Really enjoy the sound from all around, the only issue I have is sometimes the Bluetooth either struggles to connect to the devices. I've had to go in my settings and forgot the system and repair to it in order to listen to the music or movies
I recommended this product.
Originally posted on Samsung US

Features

3 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-05-20

Samsung Solutions

Hello Jeffrey93, We appreciate you taking a few moments to review the Samsung SWA-9500S Wireless Rear Speaker Kit. Please know, the maximum wireless signal distance between the soundbar and rear speakers is about 33 feet. If there is a wall between the soundbar and the rear speakers, it may cause interference or the sound may not work at all, depending on the material in the wall. Finally, if a device that uses the same wireless frequency, such as a Wi-Fi router, is near the soundbar, interference may cause some sound interruption. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions

Rafterman
5 (9,999)

2026-02-05

New Mexico

5 (9,999)
The looks of this system are absolutely awesome and it compliments my Samsung television. The connectivity was a piece of cake And when I say the sound is amazing I mean it is out of this world. You can spend thousands more, but I honestly don’t know why. Watching movies now, especially when enhance with Dolby Atmos is amazing.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bicvic
5 (9,999)

2025-11-23

5 (9,999)
Associé à une q800a, le son est top. Indispensable quand on souhaite une immersion pendant les films. A noter que comme tout son surrond, cela depend de la source et du mode son. Se connecte tres facilement, stable et tres fiable
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2025-11-24

Service clients Samsung

Bonjour Bicvic, Samsung vous remercie de partager vos remarques, vos recommandations. Votre œil expert est une source précieuse d'inspiration pour nous améliorer constamment et créer des produits qui répondent à vos besoins. Merci de faire partie de notre communauté Samsung ! Nous vous recommandons de visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung

Clouclou
4 (9,999)

2025-09-25

4 (9,999)
J’ai eu un peu de mal à trouver les bon réglages, mais après franchement du bonheur. Je les utilise régulièrement en mode Private Rear Sound, soit pour le kiff d’une séance musique, soit pour écouter une série tard le soir sans réveiller tout le monde mais en bénéficiant d’un son claire et englobant. J’aime aussi le mode Sound Grouping pour la musique pendant un apéro il produit une belle bulle sonore autour de la table basse. Il manque une étoile car il manque d’info pour trouver un bon réglage, la barre de son étant puissante et envahissante par rapport au enceinte arrière, j’ai du mettre l’avant au mini et l’arrière au maxi après mon canapé est relativement près de la télé, environ 2,5m. À noter pour aider que quand je passe par la télé aucun problème mais pour les programme passant par la box internet gros soucis. Après avoir cherché un peu il y avait des réglages dans audio j’ai dû désactiver le mode stéréo et activer le mode PASSTHROUG et là magie … mes programmes par la box passait en surround quand le programme était compatible. Merci d’avoir lu mon roman 😂 Je ne sais plus si je l’ai mis mais des petits supports lire au dans la boîte ça aurait été sympa car c’est fourni avec la barre.
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I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2025-09-26

Service clients Samsung

Bonjour Clouclou, Samsung vous remercie de partager vos remarques, vos recommandations. Votre œil expert est une source précieuse d'inspiration pour nous améliorer constamment et créer des produits qui répondent à vos besoins. Merci de faire partie de notre communauté Samsung! Découvrez les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur: https://www.samsung.com/fr/apps/samsung-members/ N'hésitez pas à visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement! Cordialement Alex, Service clients Samsung

KAPO - Q990D
5 (9,999)

2025-04-09

5 (9,999)
Suruburi pentru montaj spate gasiti la Hornbach. Cautati: surub UNC 1/4 20TPI, adica diametru 1/4 inch (6,35 mm) si pas 20 spire/inch (adica 1,27 mm - pas metric american). Gasiti toate lungimile uzuale, cu cap rotund (asa am luat: cod produs 5583860 pentru lungimea de 19mm + 5583856 pentru lungimea 2,54mm; costa in jur de 2,50 lei/buc), cilindric sau hexagonal.
I recommended this product.
Originally posted on Samsung Romania
JaguarXT
5 (9,999)

2025-03-10

San Francisco Bay Area

5 (9,999)
These are great Dolby Atmos (with upward firing speakers) Rear Surround Speakers. I am using with my Samsung Q800B Q-Series Soundbar (with Subwoofer) that I got back in 2022. I recommend playing around with the TV and Soundbar Sound Modes to see what you get from different audio sources. For music. I like Surround sound mode. These Rear speaker set adds to the music audio ambience in surround sound mode. My only complaint is design: I like the Rear Surround speaker design within the Samsung Q990 Q-Series rather than this design. But, that is nothing to complaint about. -------------------- I do want to mention couple of things I seen in the reviews on this speaker set. 1. I noticed someone complaint they did not hear a difference. Yet they shown in a picture they mounted the Rear speakers in the front (where the TV screen is at) and near the ceiling. These speakers are not designed to work in the front. They are designed to work in the back. These speakers are not designed to be towards the ceiling. They are designed to be lower down. They have frontward firing speakers going to the viewers. And they have upward firing speakers that need some space as it fires towards the ceiling. 2. I noticed that someone complain that these speakers do not give "enough" bass. These are satellite speakers. They are not designed to provide the massive bass. That is what a subwoofer is for. These are rear surround speakers. They are designed to give you the sound from the back (rear) and help to give your surround audio. For Bass. It is best to use with compatible Soundbar with a subwoofer like Samsung Q800 Q-Series Soundbar system. 3. Complaints on Pairing. These Rear Surround Speaker Set needs to be paired with compatible Samsung Soundbar systems. You need to follow the instructions within your Samsung Soundbar system. Basically, the same method of pairing your Subwoofer to your Samsung Soundbar system. 4. Can not hear the sound from them. First thing. Go to your SmartThings app. Go to your Soundbar on the App. Go to the bottom. Go to "Channel Level". Then you can adjust the audio from different audio channels. Second thing: Placement of these Rear Surround speakers matter. Do not have them too low. Do not have them towards the ceiling. Due to the upward firing speakers. Have them at ear level or little higher than ear level on both ends of the seating area. The further away from seating area. The louder they need to be. Remember these are Dolby Atmos Rear Surround speakers. So, they need some space between them and the ceiling for the upward firing speakers to work. That also means that you may not always hear anything from them when there is no rear audio or surround audio to play. I recommend playing around with the TV and Soundbar Sound Modes to see what you get from different audio sources. For music. I like Surround sound mode. These Rear speaker set add to the music audio ambience. Do not mount them in the front of the room. That does not work for them to be rear surround speakers.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Jackson
3 (9,999)

2025-02-22

Georgia

3 (9,999)
I have purchased the rear speakers and had them mounted but I don't hear a big difference from them at all
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Originally posted on Samsung US

Features

2 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-02-25

Samsung Solutions

Hi Jackson, We appreciate you taking a few moments to review the Samsung SWA-9500S Wireless Rear Speaker Kit. Please know, there are various settings you can adjust to improve your experience with the rear speakers. You can adjust the volume of the rear speakers by using the remote included with the connected soundbar. Press the CH LEVEL button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range. Additionally, make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If you are using a format such as PCM, you may experience decreased volume to the rear speakers. Select Bitstream, Auto, or Pass-Through as these settings will allow the TV to send the correct channels to the rear speakers. I hope these tips help to enhance your audio enjoyment. Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support. Select Samsung Soundbars allow you to enable or disable Dynamic Range Control. You can try turning off DRC by pressing and holding the Sound Mode button while the Soundbar is in standby mode. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

DJ K
5 (9,999)

2025-02-22

Virginia

5 (9,999)
Sounds great. My first set of Atmos speakers. Watching movies and even regular TV is more enjoyable.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ovidiu I
3 (9,999)

2025-02-15

3 (9,999)
Le folosesc impreuna cu bara de sunet HW-Q700C și suna bine dar am dorit sa le montez pe perete și nu găsesc suruburi cu dimensiunea orificiului din spate de la boxe. În manual scrie ca șurubul de fixare trebuie sa fie cu diametru de 6,3 mm, pas de 1,3 mm și lungime de 18 mm. Șuruburile de fixare din spate nu au fost adaugate între accesoriile din conținutul pachetului și nu găsesc în comerț suruburi cu aceste dimensiuni :(
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I recommended this product.
Originally posted on Samsung Romania
Heme
2 (9,999)

2025-02-08

2 (9,999)
Purchased with Bar 2024 and it would not pair. Getting all the speakers to work in harmony requires a professional. Could not get manuals or any help with this problem.
Originally posted on Samsung US
Response from Samsung:
2025-02-10

Samsung Solutions

Heme, Thank you for taking a few moments to review the Samsung SWA-9500S Wireless Rear Speaker Kit. We appreciate you sharing your feedback on having some trouble setting up your new rear speakers. Here are some tips to help connect them to your soundbar. Plug the SWA-9500S power cord into an outlet and into the speakers to turn them on. Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the rear speakers. For the User Manual, please visit: https://downloadcenter.samsung.com/content/UM/202210/20221014170122832/VA81-01113A-02_UM_SWA-9500S_ZA_ENG_221011.0.pdf Please contact Samsung Customer Support if you should need any assistance with setup or troubleshooting. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

Jaysdees
5 (9,999)

2025-02-06

Mattoon illinois

5 (9,999)
Great addition to Q700B sound bar. Had it on my 75 in Samsung TV but decided I'd get better use of it in the office with my 40in Samsung tv.
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I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Alex B
5 (9,999)

2025-01-30

5 (9,999)
Perfect cu Soundbar HW-Q700C si reglaje facute din SmarThings!
I recommended this product.
Originally posted on Samsung Romania
nYcKo
5 (9,999)

2025-01-27

5 (9,999)
Niște boxe finuțe, construcție de calitate și completează la superlativ soundbarul ultraslim Soundbar HW-S800D, 3.1.2, Dolby Atmos sună nemaipomenit prin acest sistem, am creat cu aceste produse Samsung un mini cinema în biroul meu, cu televizor de 65” the Serif, nu am fost mare fan Samsung, până acum, însă acest lucru tocmai s-a schimbat! :D ( menționez faptul, că am ascuns aceste boxe surround sub canapea și chiar așa iese foarte bine sunetul, biroul este aproximat 3,5m x 4m - 2m înălțime )
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I recommended this product.
Originally posted on Samsung Romania
Anonymous
5 (9,999)

2024-12-07

Bulgaria, Plovdiv

5 (9,999)
I bought this product a week ago and ran some tests initially because of negative comments suggesting that the speakers were quiet or barely audible. I paired them with the Samsung HW-Q700D soundbar and also tested them with the HW-Q800D. According to the user manual (UM), the surround speakers only produce sound in the Standard sound mode when playing 5.1 (or 7.1) and Dolby Atmos content. In the other three sound modes — Surround, Game Pro, and Adaptive — the surround speakers work even with 2.1 content. However, if you're in Standard mode and playing 2.1 content, the surround speakers remain inactive. For music, I used the Adaptive mode with Q-Symphony enabled, and all speakers, including the rears, worked. At lower volume levels (around 7–10), the rear speakers are harder to hear; the main audio seems to come from the TV speakers and the center channel, which delivers clear dialogue. Increasing the volume to 15 or higher significantly improves the rear speakers' output, producing clear, rich sound. When standing in the center of the room, the audio blends well, making it hard to distinguish whether it originates from the front or rear speakers — perfect for creating an immersive soundstage. Next, I tested Netflix with Dolby Atmos content, and the whole setup came to life. The rear speakers became noticeably louder compared to 2.1 content. Their output was rich and well-balanced, matching the front speakers. Cycling through the different sound modes, I found the audio natural and pleasant. I also tested the Private Sound feature, which is useful for nighttime listening without disturbing others. I didn’t raise the volume beyond 50 because, at that level, the sound was already loud enough to fill the room comfortably. Using the SmartThings app, I customized the speaker levels: Center: -3 dB Rears: +3 dB Rear Top: +6 dB Front Top: +6 dB This adjustment emphasized the Atmos reflective sound. For rear speaker placement, I followed Samsung's guidelines in the UM, positioning them behind me at approximately 120° from the center line. Ideally, they should be placed at 135°–150°, but this wasn't possible in my setup. Unfortunately, the user manual lacks details on the recommended distance or height for rear speaker placement. After researching online, I found the optimal setup: Distance: 50–150 cm behind your head when seated. Height: For speakers without Atmos capability (2.0.0): 30–50 cm above ear level. For Atmos-enabled speakers (2.0.2): at ear level or up to 25 cm above (25 cm is the upper limit). I compared the SWA-9500S rear speakers to the rear speakers on my HW-Q990D soundbar system and found them to perform quite well. They pair best with the Q800D (for a 7.1.4 setup), but they also complement the Q700D (5.1.4), which is great considering most movies are mixed for 5.1 audio. Only top-tier titles fully utilize Dolby Atmos. In my opinion, the proper setup of rear speakers makes a significant difference compared to using just the soundbar. The SWA-9500S makes movies much more immersive. With sound coming distinctly from behind, I found myself instinctively looking toward the side of the screen where the audio originated. The SWA-9500S significantly enhances the HW-Q700D and HW-Q800D soundbars. If you can afford them, they are a worthwhile investment for anyone seeking a more immersive audio experience.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
MXFX
4 (9,999)

2024-09-20

4 (9,999)
A lot of people evaluate without minimal knowledge on surround speakers. They are NOT power speakers, they are for effects. Try to read more about these speakers and what Dolby Atmos mean but first of all BE SHURE THEY ARE COMPATIBLE WITH YOUR SOUNDBAR!!!! Lots of reviews are sayin' they are not compatible so for that one star:))))) I bought them for my HW-Q700D soundbar and they do the job. But for that I made a deep research on the internet, so the 4 stars are for that. It will be better if Samsung update the firmware in order to have a more detailed menu and also update the manual of the speakers to be more explicit so you don't have to waste time to find simple things on othert pages.
I recommended this product.
Originally posted on Samsung Romania
Eddy
5 (9,999)

2024-08-07

San Francisco, CA

5 (9,999)
Definitely a must add on for any compatible Samsung soundbars!! Been trying to find out if I can connect two pairs of the these to the same Samsung HW-Q900A soundbar? Samsung can you help answer my question? Thanks
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
AnVin
5 (9,999)

2024-03-27

5 (9,999)
Beaucoup de gens signalent que le son est vraiment faible... mais en réalité il faut juste savoir comment augmenter le volume... Il faut cliquer sur CH level jusqu'a entendre "Rear level" et augmenter le volume. Difficile à comprendre au début mais ensuite tout fonctionne bien! J'en suis pleinement satisfait!
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-03-28

Service clients Samsung

Bonjour AnVin, Merci beaucoup pour votre retour d'expérience. Nous sommes heureux d'apprendre que notre produit réponde à vos besoins et que vous soyez satisfait de votre appareil. N'hésitez pas à télécharger l'application Samsung Members pour accéder aux conseils de la communauté Samsung, recevoir les dernières newsletters et profiter d'offres exclusives sur divers produits : https://www.samsung.com/fr/apps/samsung-members/ Camille, service clients Samsung

Ms09
5 (9,999)

2024-03-17

5 (9,999)
Paired with Q700b easily. I've read reviews saying no sound or little sound coming from these, not sure if it's their source not being dolby or what? I actually adjusted the volume down on mine, especially with atmos activated. These sound amazing.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ch10000
5 (9,999)

2024-02-11

5 (9,999)
Got them a month ago, they work super well. I wish they came in White!!!
Originally posted on Samsung US
Francis 76
1 (9,999)

2024-01-27

Dieppe

1 (9,999)
Comme tout le monde une arnaque car le son est vraiment faible.
Originally posted on Samsung France

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-01-31

Service clients Samsung

Bonjour Francis 76, Nous sommes navrés que le produit ne vous apporte pas satisfaction. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant : https://www.samsung.com/fr/support/contact/ Cordialement, Camille, service clients Samsung

Kush
2 (9,999)

2023-12-15

2 (9,999)
As other reviews have mentioned, once you get them successfully set up and at the highest volume possible, they are still very low in volume, and unless you are sitting right next to it, it does not do much. They are way overpriced for what they are capable of. You can literally buy a second soundbar for this kind of price. I watch blu rays with dolby atmos, and its all the same low volume, no matter the content you watch. They are also quite big and bulky, which is fine for me, but you'd at least expect them to pump out some good volume. Pros are that they are well made and connect instantly to the soundbar with no issues.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-12-15

Samsung Solutions

Hello Kush, Thank you for sharing your experiences with the SWA-9500S Wireless Rear Speakers. I am sorry that they did not live up to your expectations. Within your Soundbar's setting, change the Sound Mode to either Surround, Adaptive, or Game. This will allow the Soundbar to send the correct rear channels to your speakers. Also, check within your TV settings for Digital Audio Output. You will want to change this to Bitstream, Auto, or Pass-Through. If your TV is set to PCM, then the Soundbar will only play stereo audio. Make sure that your Soundbar is connected using a HDMI cable via eARC as this will offer you the best audio and user experience available. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

Deep Bass
5 (9,999)

2023-11-25

5 (9,999)
The most easiest set up and best sound quality ever. Definitely ignore the reviews.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
mlog
5 (9,999)

2023-09-24

St Paul, MN

5 (9,999)
Although not advertised to do so, it works great with my S800B/S801B ultra thin soundbar and my '22 Frame 65" TV. Not sure why others have issues. You can adjust the rear volume and settings on the SmartThings app.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Keve972
5 (9,999)

2023-08-09

Limoges

5 (9,999)
Incroyable . J’ai acheter les swa9500s pour les couplets avec ma 800Q , sa rajoute une vrai immersion et nous plonge vraiment dans le film . D’origine les enceintes sont très timide mais avec un bon réglage c’est parfait . Pour les régler vidéo dolby sur YouTube et on règle . Pour ma part j’ai baissé la barre de sons et les enceintes arrière sont à +6.
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Originally posted on Samsung France

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-08-10

service clients Samsung

Bonjour, Votre satisfaction est notre moteur et nous encourage à nous améliorer constamment afin de vous offrir une expérience d'excellence et de qualité. Nous sommes ravis de votre fidélité envers nos produits et Samsung vous exprime sa gratitude pour cette marque d'attention. Nous espérons vous revoir très prochainement ! Cordialement, Charlie, service clients Samsung

Chris
3 (9,999)

2023-07-19

Manila

3 (9,999)
rear volume is too low. i cant barely hear the surround sound. adjustments have been made. set max volume of rears from mt samsung q800b to max 6 already, but i still barely hear the sounds from the 9500s. i would suggest if samsung can release a firmware for q700, q800 soundbars that would set the rear volume max to 8 instead of 6. this will surely improve the performance
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Originally posted on Samsung US

Features

3 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2023-07-20

Samsung Brand Ambassador

Hello Chris, Thank you for sharing your experiences with the SWA-9500S Wireless Rear Speakers. I am sorry to see that you are not fully satisfied with your purchase. If you have not please go into the Digital Audio Format setting within your TV and make sure that it is set to Bitstream, Pass-Through, or Auto. This will allow the TV to send the proper audio to the rear channels. Also verify you are using SURROUND, ADAPTIVE, or GAME Sound Modes when paired with your rear speakers. If you are using Standard, this will reduce the channels that the Soundbar can receive from the TV. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

Dedaniel
5 (9,999)

2023-06-15

5 (9,999)
Am avut mari emoții când am comandat acest kit de boxe datorita recenziilor foarte slabe, doar doua stele. Dar, cei care au acordat o stea sau doua stele sunt recenzii acordate pentru ei personal, pentru incompetenta de a te informa de compatibilitatea acest kit cu soundar-urile disponibile, pentru lipsa a minim de cunostiinte in a regla sunetul. Posesor al unui soundbar Q700B/EN împreună cu acest kit am obținut o camera plina de sunet excepțional unde dolby atmos face diferența. Volumul pentru boxele spate sunt la zero pentru muzica, la + 2 pentru filme. Nu se aud la emisiuni TV (nu este necesar). Cand începe o scena de acțiune la un film este greu sa descriu în cuvinte senzatia oferita de întreg sistemul. Felicitări Samsung.
Originally posted on Samsung Romania
Edilrepi
1 (9,999)

2023-04-25

Marcoussis

1 (9,999)
Cette paire d'enceinte est décevante, je les utilise avec la TV UE43AU7105 TV LED UHD 4K et la barre de son HW-S800B . Le son censé en sortir est inaudible, il faut tendre l'oreille pour percevoir un son, et encore! Je ne les ai pas testé avec des enregistrements BLURAY ou DOLBY ATMOS. Aucun réglage via SmartThings n'est disponible, et SAMSUNG n'apporte aucune solution à ce jour... Donc les enceintes SWA9500S ne me sont d'aucune utilité, de l'argent dépensé pour rien. Si quelqu'un a une solution, je suis preneur !
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Originally posted on Samsung France

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-04-27

service clients Samsung

Bonjour Edilrepi, Merci d’avoir partagé votre avis sur le Kit d'enceintes arrières sans fil SWA-9500S. Nous sommes navrés de cette situation. Afin d’améliorer la qualité de son, voici quelques conseils : https://www.samsung.com/fr/support/tv-audio-video/comment-ameliorer-l-audio-de-mon-home-cinema-avec-dts/ Si le problème persiste, nous vous invitons à recontacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation : https://www.samsung.com/fr/support/contact/ Nhésitez pas à télécharger l’application Samsung Members pour retrouver les conseils de la communauté Samsung, recevoir les dernières newsletters et des offres exclusives sur différents produits : https://www.samsung.com/fr/apps/samsung-members/ Charlie, service clients Samsung

Lovon2895
3 (9,999)

2023-04-09

Colorado Springs

3 (9,999)
I purchased the SWA-9500s almost 2 years ago to upgrade my Q700A sound bar that I got with an 82in Q60T. And they have all worked flawlessly in harmony ever sence. These rear speakers made that soundbar a great 5.1.4 set up. Its the basement TV set up now. In January 2023, upgraded both of them and got an 85in QN90B and the Q910B soundbar. I understood that this particular sound bar came with the wired rear speakers that were only two channels and required a wireless module, but knowing that the SWA – 9500s we’re compatible with the Q900A soundbar, I made the assumption that they would be compatible with the Q910B soundbar, as I read reviews that they were compatible with the Q800B and Q700B. I was going to purchase the Q930B sound bar as they come with the wireless 2.0.2 rear speakers, basically the same as the SWA –9500s but with a different design, so you can see where I could have made that assumption. The only reason why I didn’t buy that one is because in my head, I already had basically the same 2.0.2 rear speakers why spend an extra few hundred dollars for a different design when I have basically the same ones that we’re compatible with last year’s in Q900A soundbar. Anyway, long story short they are not compatible with the Q910B I know that now I almost returned it and got the 930B, but I didn’t because I was hoping and praying that they would be an update to make them compatible and there is not one as of yet. I understand that you as a company make certain things exclusively compatible. But as a loyal customer who has exclusively purchased your TVs and sound bars and major household appliances for the last decade, can you please make these rear speakers compatible with the Q910B soundbar? And I didn’t think I should’ve had to have spent hundreds of more dollars just to get rear speakers that I basically already had when I spent hundreds of dollars not that long ago to purchase them. You probably won’t read this and I know my request won’t be answered, but as a loyal customer who genuinely enjoys your products, a simple software up date would go a long way.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2023-04-13

Samsung Brand Ambassador

Hello Lovon2895, Thank you for purchasing the SWA-9500S Wireless Rear Speakers. I'm sorry to see you aren't fully satisfied with your purchase! We value your thoughts regarding rear speaker compatibility and this will be shared with our product team. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

weerrreewqqw
1 (9,999)

2023-04-06

new york

1 (9,999)
was told it would work with the q6cb, not true hours invested,numerous inquires and text chats to be told that they are really not all that compatable.so im sure they sound good but just not with my device.getting tired of the now common run around .
Originally posted on Samsung US
Response from Samsung:
2023-04-06

Samsung Brand Ambassador

Hello weerrreewqqw, Thank you for sharing your review regarding the SWA-9500S Wireless Rear Speakers. I am sorry to see that there has been some confusion about rear speaker compatibility with your HW-Q6CB Soundbar. The SWA-9200S Wireless Rear Speaker Kit is exclusively compatible with your Soundbar. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

John L 70
5 (9,999)

2023-03-26

Springfield, Mo.

5 (9,999)
I don’t understand the bad reviews. If you do your homework then these sound great. The rear speakers are meant to face towards where you’re sitting. Not facing forward. Also to get more sound turn your soundbar levels down a little and turn your rear speakers all the way up. I have all my soundbar levels turned down too 4 and my rear speakers all the way up too 6. It sounds great. Of course the settings depend on your room size. Do your homework! Im looking too upgrade too the Q990B when I can afford it! Lol
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Berno
4 (9,999)

2023-01-23

Hauteville Lompnes

4 (9,999)
J'ai longtemps hésité à acheter cette paire d'enceintes, tellement les commentaires sur le niveau sonore était négatifs... J'ai je ne sais pourquoi passé le pas, et ho surprise très peu voir pas de son sur les enceintes satellites. A croire que tous ces commentaires négatifs avaient raison ! MAIS NON!!!! Il suffit juste d'avoir un contenu audio adapté ! Oui oui, avec un film en 5.1 ou 7.1 ou du dolby atmos le rendu est parfait. Donc oui il n'y a pas de son si vous avec que du contenu stéréo, mais avec un Blu Ray le rendu sonore est au rendez-vous.
I recommended this product.
Originally posted on Samsung France

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Mike4ro
5 (9,999)

2023-01-16

5 (9,999)
Love these. Paired quickly w Q700 soundbar. Sound great.
Originally posted on Samsung US
Guri
1 (9,999)

2023-01-14

Pakenham

1 (9,999)
You barely hear any voice/sound even you put the rear speaker volume to maximum.
[D] Alternative Text [D] Alternative Text
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-01-19

Samsung Brand Ambassador

Hello Guri, Thank you for sharing your experiences with the SWA-9500S Wireless Rear Speakers. Your feedback is incredibly important and will be shared with our teams. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If you are using a format such as PCM, you may experience decreased volume to the rear speakers. If you are using a Samsung TV, then follow this link for more information for which audio format to use: https://www.samsung.com/us/support/answer/ANS00085244/ Additionally, try the different sound modes available to your specific soundbar. Lastly, the content needs to be able to send audio to the rear speakers such as 5.1 or higher. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

MiniMousse
2 (9,999)

2023-01-06

Paris

2 (9,999)
J’ai acheté récemment la bar HWQ800B, et j’en suis super content. J’ai voulu acheter les enceintes SW9500S pour amélioré au mieux mon système sonore. Aucun problème pour raccorder les enceintes à la bar de son et caisson de basse Le problème est le réglage du volume des enceintes arrière qui est impossible !!! J’ai cherché sur internet et il y a BEAUCOUP de retour sur un son faible niveau sonore, et je n’ai trouvé aucune solution. Il n’y a rien sur la notice qui permet de savoir comment faire. J’ai essayé tout les menu de la commande et il n’y aucun moyen de régler le volume des enceinte (REAR SPEAKER). De plus les enceintes ne sont pas compatible avec l’application Smarthings. Le seul moyen de monter le son est de monter le son au global sur la bar de son mais les enceintes arrières ont toujours un son plus faible … Pouvez vous m’aider à trouver la solution, pas la peine de me renvoyer sur le manuel d’utilisation .. Merci
Originally posted on Samsung France

Features

5 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2023-02-10

service clients Samsung

Bonjour MiniMousse Merci de partager votre expérience. Nous vous invitons à contacter l’un de nos collaborateurs Samsung au 01 48 63 00 00 ouvert de 9h à 20h du lundi au samedi, ils seront là pour vous accompagner. Nous restons à disposition via téléphone ou LiveChat.

Dave Ash
5 (9,999)

2023-01-01

5 (9,999)
I've had the swa9500 rear speakers for a few days now and I'm amazed at how good these speakers sound.paired up with my Q800b sound bar the sound comes from all angles making you feel totally immersed absolute must buy if you own a2021 sound bar I'm not sure why it's had some negative reviews must have been faulty units because I don't have any negative feedback to give regards sound because they hit every mark when watching Atmos movies.The cables could be a metre longer but other than that very happy with this product.pairing up literally took a few minutes if that and then make sure you turn up the volume on the rear speakers using the channel level on the sound bar I have rear set to 5 and rear top set to 6 and that's it enjoy and be blown away.we have watched quite a few movies and Everyone has impressed us with the sound from behind and above a mind blowing experience paired with my q800b it's a match made in heaven thank you Samsung for a great product.
Originally posted on Samsung US
Dennis
5 (9,999)

2022-12-24

5 (9,999)
i connected these to the samsung hw-801s soundbar and they really completed the sound. the rear speakers are clear and more than loud enough. once i figured out to adjust the surrounds volume through the soundbar remote they were great. i actually had put the volume too high and turned down the volume a little. i recommend if you get these to read some of samsung’s responses to other low rated reviews, it helped me figure out how to adjust them. hopefully the next version of these can be made smaller though.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Johnny 5 is alive
1 (9,999)

2022-12-18

1 (9,999)
Not compatible with Q910B. This product is from 2021. Maybe something better is around the corner.
Originally posted on Samsung US

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-12-19

Samsung Brand Ambassador

Hello, Thank you for sharing your experiences with the SWA-9500S Wireless Rear Speakers. The HW-Q910B Soundbar is exclusively compatible with the included wireless rear speaker kit. It is not compatible with any other wireless rear speakers. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

ldcretired
1 (9,999)

2022-12-04

abingdon, va

1 (9,999)
Just a small warning here for someone who is looking to upgrade your 2022 q910b soundbar to the 9500s rear speakers. The 9100s that come with the 910b works well, but has a extra wifi / amp box with left and right speaker wires. Not as clean of a solution as these 9500s. I checked with 2 different product representatives before checking these out on my 910b. They will not link , set id on the 910b. I hard reset the 910b , unplugged the woofer and 9100s rears. No other ids bidding for attention but they will not link. So I am going to hang on to these for a while. Hoping a f910 firmware update will happen to match their product literature.
Originally posted on Samsung US
Response from Samsung:
2022-12-05

Samsung Brand Ambassador

Hello ldcretired, Thank you for sharing your experiences regarding the compatibility between the SWA-9500S and the HW-Q910B Soundbar. I am sorry that there might have been some confusion on which rears are compatible. The HW-Q910B Soundbar is exclusively compatible with the included wireless rear speakers and the wireless subwoofer. The SWA-9500S Wireless Rear Speakers are not compatible with the HW-Q910B Soundbar. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

Ibinsanediego
5 (9,999)

2022-11-30

5 (9,999)
I think they work great.. at first I thought they wouldn’t be loud enough, but it was just a matter of moving and pointing them in the right direction.. connected to soundbar 800a, 85” 8K Tv.. if I had more money and room after learning more about surround sound I would upgrade to a full blown system of 11.1
Originally posted on Samsung US
Florin
5 (9,999)

2022-11-11

NY

5 (9,999)
Are Samsung HW-Q600B compatibile with SWA-9500S ?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-11-11

Samsung Brand Ambassador

Hello Florin, The SWA-9500S Wireless Rear Speakers are not compatible with the HW-Q600B Soundbar. You will need to pair the SWA-9200S Wireless Rear Speaker Kit for that model soundbar. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

BBall
5 (9,999)

2022-10-01

5 (9,999)
was worried about investing in these speakers based on reviews bur i really didn’t have any trouble at all. i did have to try pairing these to my q800a soundbar twice but its an easy pair to do so i wasn’t angry it didn’t work the first time. as for volume, i turned that up on the rear speakers and the sound is great. i could probably turn it down but i like hearing the rear channel clearly. if you havethe compatible dolby soundbar, i recommend these speakers.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
espinozalee
5 (9,999)

2022-09-15

Union City, NJ

5 (9,999)
i didn't have any problems installing this on my end. i only had to change settings for my ps5 to output 5.1 sound in the room. ill be tinkering on other parts of it, but so far they can be pretty loud and its great to hear sounds behind me.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Kick Me
1 (9,999)

2022-05-17

1 (9,999)
waste of money. rear speakers do not give surround sound effect…when they work. first samsung product i’ve been disappointed with in 21 years of owning samsung products.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-05-18

Samsung Brand Ambassador

Hi there, Thank you for sharing your review of Samsung’s SWA-9500S Wireless Rear Speaker Kit. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. Please feel free to reach out to Samsung Customer Support with any further comments, concerns, or suggestions you wish to share. If given the chance, we would love to make things right. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

JKent
3 (9,999)

2022-04-24

NJ

3 (9,999)
these speakers "may" be great. i don't know yet because i'm searching for answers on setup. what are all those buttons on the remote and how do i set up my system? no answers in the "manual". i intentionally bought a samsung hw-q700a/za soundbar so it would pair well with my new samsung frame tv. then i wanted to add atmos rear speakers so i got the swa-9500s. they produce very little sound so i started searching online. found some suggestions to try and then wondered whether the manual for the remote was missing from my set. looked all over and all there is apparently is the very basic how-to-pair and how to wall mount. what about how to adjust the volume of the rear speakers? and what are the other buttons on the remote for? very disappointing. so i can't really rate the product yet.
Originally posted on Samsung US

Features

2 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-04-26

Samsung Brand Ambassador

Hi JKent, I am very sorry to hear of your experience with the SWA-9500S and appreciate you sharing your detailed feedback. We completely understand your frustrations and are here to help! To assist you in the functions and settings of your new soundbar, you can download the full user manual directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q700A under Q Series. Different sound bars may have different steps to adjust the volume of the rear speakers. You can find the steps to adjust the volume through the full user manual of your soundbar. You can increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control. Press the Sound Control button on the soundbar remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range. I hope this helps you further enjoy the experience provided by your new HW-Q700A paired with the SWA-9500S rear speaker kit. Should you have additional questions, please reach out to us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

JnSeven
1 (9,999)

2022-04-22

1 (9,999)
i purchased the swa 9500s wireless speakers as an additional to my 800a soundbar. they hooked up quick and easy, however, you can hardly hear any sound out of them. i have increased the volume on them to +6 but that really made no difference. i have the soundbar set on surround as well. i was expecting a much better sound for the price paid for the speakers.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-04-22

Samsung Brand Ambassador

Hi JnSeven, I am very sorry to hear that the troubleshooting and adjustments you have tried did not improve your experience with the SWA-9500S. In addition to adjusting the volume and sound mode on your soundbar, you may also want to check the audio output settings on the TV. If your Digital Output Audio Format is set to PCM then you will likely notice decreased performance with surround sound audio systems. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers. On a Samsung TV this setting can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.) Please also be sure you are using an HDMI cable for the connection between the TV and your Q800A soundbar for the best audio experience and support for a wider range of surround sound formats. Additionally, you may want to update the firmware of the soundbar to the latest version (v1010.1) featuring the latest features and improvements. You can update the firmware through the SmartThings app, or by using a USB device. I hope these tips help. If you need additional assistance with this, we would love the opportunity to help. Please contact us at at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

Anonymous
5 (9,999)

2022-03-14

Thousand Oaks, CA

5 (9,999)
i purchased these speakers to accompany the hw-q700a surround system i bought a couple of months ago. what a game changer! the ambiance and surround sound gives you that theater-like feel right in your living room; phenomenal. i was able to connect them to my receiver/soundbar in only a few seconds. once synced, you can adjust and set the volume from the soundbar's menu. if you are looking to add a little more *wow factor* to your movie watching experience, definitely go with these. i'd suggest the wireless version so you won't have to run the speakers to a receiver and have even more wires.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Rick
3 (9,999)

2022-03-07

3 (9,999)
overall, i am happy with my samsung skundbar setup. the sound is fairly deep and rich. however, it's all way over-priced. these speakers while weighty, are very quiet (even at 6) and are complicated to set up. even with a compatible samsung tv and soundbar, they won't show as connected. they are and i can control them via the sound bar remote, but that shouldn't be. a picky thing, but the power cables are way to short.
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-03-07

Samsung Brand Ambassador

Hi Rick, We appreciate you sharing your detailed experience with the SWA-9500S and providing quality feedback regarding the setup and sound performance. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

Nikosmos
4 (9,999)

2022-02-10

Nantes

4 (9,999)
Récent acquéreur d'une barre de son Samsung Q900A, j'ai souhaité améliorer le rendu sonore et créer cette bulle tant recherchée. Pour info, la barre en elle même est excellente au niveau du son mais les finitions et l'ergonomie général auraient pu être mieux travaillés... Côté fabrication, les enceintes SWA9500S sont qualitatives. RAS. Peut-être un peu grosse ... Côté son : l'effet surround est intéressant, cependant elles manques de présence.. Le volume des enceintes arrières peut être paramétré (Rear L et Rear R, de -6 à +6). Elles sont (pour le moment) positionnées à 40cm de ma tête avec volume à +6 (au max..). Le rendu est plutôt bon mais étant donné que j'envisage de les accrocher (un peu plus loin donc), j'ai peur que ça devienne léger... SAMSUNG : Auriez vous possibilité de faire une MàJ afin d'augmenter le volume des enceintes arrières svp ? Autre idée : Pourquoi pas également de donner la possibilité de désactiver le surround à notre guise afin de faire passer le même audio que la barre (dans le but d'avoir un meilleur confort d'écoute sans avoir le volume élevé) A par ça, content du produit.
I recommended this product.
Originally posted on Samsung France

Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-02-18

service clients Samsung

Bonjour Nikosmos, Nous vous remercions d’avoir fait un retour concernant le Kit d'enceintes arrières sans fil SWA-9500S. Pour augmenter le volume du son de votre appareil, n’hésitez pas à consulter nos recommandations sur la page suivante: https://www.samsung.com/fr/support/tv-audio-video/comment-connecter-les-enceintes-arrieres-et-le-caisson-de-basse-a-mon-televiseur-samsung/ Par ailleurs, découvrez toutes les fonctionnalités de votre kit d’enceintes arrières sans fil, grâce à notre page dédiée aux solutions et astuces: https://www.samsung.com/fr/support/model/SWA-9500S/ZF/#tips Enfin, nous vous invitons à rejoindre la communauté Samsung pour bénéficier des conseils des autres utilisateurs: https://eu.community.samsung.com/t5/audio-vid%C3%A9o/bd-p/audio-fr Nous restons à votre disposition, Alex, service clients Samsung

Akeem
1 (9,999)

2022-02-04

Toulouse

1 (9,999)
Mais ils ont complètement vrillé chez Samsung !!! Ayant acquis une hw q800a, qui m'a d'ailleurs donné toute satisfaction, j'ai voulu compléter avec les swa-9500s. Je me suis retrouvé hyper déçu par les capacités réduites des 2 enceintes !!! Au vue de leur prix qui est plus que prohibitif, je m'attendais à plus de puissance. Le caisson de basse est vraiment nickel, la barre son correct, mais les 2 enceintes tout simplement nulles !!!! Très déçu
Originally posted on Samsung France

Features

4 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-02-09

Service client Samsung

Cher Akeem, Merci d’avoir partagé votre avis sur le Kit d'enceintes arrières sans fil SWA-9500S, Pour optimiser la qualité sonore de vos enceintes, nous vous recommandons de vérifier les branchements comme indiqué à la page 9 de votre manuel: https://downloadcenter.samsung.com/content/UM/202109/20210914182834585/VA81-01113F-00_UM_SWA-9500S_ZF_L05_210205.0.pdf Aussi, afin que votre appareil n’ait plus de secrets pour vous. Samsung met à votre disposition de nombreuses astuces et solutions: https://www.samsung.com/fr/support/model/SWA-9500S/ZF/ Enfin, profitez des conseils des autres utilisateurs en rejoignant la communauté Samsung: https://eu.community.samsung.com/t5/audio-vid%C3%A9o/bd-p/audio-fr Nous restons à votre disposition, Camille, Service Client Samsung

PatGrn
5 (9,999)

2021-12-07

Versailles

5 (9,999)
Le son, déjà excellent de la Q800A est sublimé par ces deux enceintes arrière. Les détails AR droite et gauche sont reproduits avec précision et apportent un réel plus à la richesse sonore d'un film. Très satisfait de cet achat, je recommande ce kit en complément :)
I recommended this product.
Originally posted on Samsung France

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lucas34
4 (9,999)

2021-12-04

Montpellier

4 (9,999)
Bonjour je viens d'acquérir une paire d'enceinte SWA-9500S pour combler une barre de son HWQ700A et je me demande si la paire d'enceinte SWA 9500 on peut la configurer pour augmenter son volume ou elle son configurer automatiquement
I recommended this product.
Originally posted on Samsung France

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2021-12-07

service clients Samsung

"Cher Lucas34, Merci de nous avoir transmis votre question concernant le Kit d'enceintes arrières sans fil SWA-9500S, Sachez que la configuration du son se fait automatiquement avec votre barre de son. Pour utiliser au mieux votre kit d’enceinte arrières sans fil, voici nos solutions et astuces: https://www.samsung.com/fr/support/model/SWA-9500S/ZF/ Enfin, n’hésitez pas à rejoindre la communauté SAMSUNG, pour bénéficier et partager vos conseils avec d’autres utilisateurs: https://eu.community.samsung.com/t5/audio-vid%C3%A9o/bd-p/audio-fr Nous restons à votre disposition, Alex, service clients Samsung "

DJ TT
5 (9,999)

2021-11-26

Angé

5 (9,999)
Enceintes reçues il y a 2 mois qui ont pu compléter la barre de son Q-800A que j'avais acheté cet été. C'est un excellent produit dont la qualité est irréprochable.
Originally posted on Samsung France

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
bruno91
1 (9,999)

2021-11-25

Essonne

1 (9,999)
Bonjour ces enceintes ne sont pas compatibles avec la Barre de son 5.1.2 – 370 W – Dolby Atmos – HW-Q80R ??? Pourquoi ? je viens de les recevoir et pas possible de les synchroniser
Originally posted on Samsung France

Features

5 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-11-30

service clients SAMSUNG

"Cher bruno91, Nous vous remercions de nous avoir transmis votre question concernant le Kit d'enceintes arrières sans fil SWA-9500S, En effet, votre appareil n’est pas compatible avec votre barre de son. Voici le modèle compatible que vous pouvez trouver sur le site de nos revendeurs agréés: https://www.samsung.com/fr/audio-accessories/wireless-rear-speaker-swa-9000s-swa-9000s-zf/ Nous restons à votre disposition, Alex, service clients Samsung "

Iosif
1 (9,999)

2021-11-02

1 (9,999)
Samsung i tried all the settings you described in this topic..please read my review.Tried with the rear speakers level from the sound bar..dst..etc.The rear speakers are still really low in volume..we should have the option to reply.I couldn't find that
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-11-03

Samsung Brand Ambassador

Iosif, Thank you for purchasing the Samsung SWA-9500S Rear Speaker Kit and for sharing your experience with making volume adjustments. By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume. I see you have already tried making several adjustments to increase the volume - I also recommend ensuring your HW-Q800A Soundbar is optimized and is running the latest firmware update (ver. 1009.2 released 10/27). You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device. If you are still experiencing low volume after performing any firmware updates, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates ~ Samsung Specialist

Sébastien nantes
1 (9,999)

2021-10-18

Nantes

1 (9,999)
Ces enceintes sont incompatibles avec les barres de son 2020. Je possède la Q900T qui est exactement la même barre que la Q900A mais les enceintes sont compatibles seulement avec la dernière. Samsung bloque la possibilité de les utiliser sur des anciens modèles alors que ce serait possible. Cela va à l'encontre des déclarations qui allaient dans le sens de la compatibilité avec les anciens modèles. Scandaleux !
Originally posted on Samsung France

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-10-21

service clients Samsung

"Cher Sébastien nantes, Merci de nous avoir informé de la situation concernant le Kit d'enceintes arrières sans fil SWA-9500S, En effet, ce produit n’est pas compatible avec votre Barre de son Q-Series HW-Q900T 2020. Néanmoins vous trouverez sur ce lien le modèle compatible avec votre appareil disponible sur le site de nos revendeurs agréés: https://www.samsung.com/fr/audio-accessories/wireless-rear-speaker-swa-9000s-swa-9000s-zf/ Nous restons à votre écoute, Morgan, service clients SAMSUNG "

Bumpy
1 (9,999)

2021-10-12

1 (9,999)
Dear Samsung - please amend your policy of not allowing this product to be compatible with 2020 model soundbars, something that you can fix very easily via a firmware update. You will find sales of this product will increase significantly if you do. Thanks in advance.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-10-13

Samsung Brand Ambassador

Hi Bumpy, Thank you for purchasing the Samsung SWA-9500S and for sharing your review. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience. The 2021 SWA-9100S Rear Speaker Kit is backwards compatible with select 2020 soundbars. The 2021 SWA-9500S is the first generation of rear speakers from Samsung that does not utilize a wireless transmitter. Because of this, the 2021 SWA-9500S is not backwards compatible, and works with 2021 Q700A, Q800A, and Q900A Soundbars. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates ~ Samsung Solutions

wiggling
2 (9,999)

2021-09-21

Chicago, IL

2 (9,999)
i was shopping for rear speakers for my 1 year old (or less) q800t soundbar. unfortunately, samsung has chosen to not make these speakers compatible with a soundbar from last year. it is clear that there is no hardware reason for this decision, and a small firmware upgrade would permit compatibility. i think all the consumers who bought sound bars from samsung a year ago would be considerably happier with these speakers over the alternative 9100s speakers that i haven't tried yet. please show you support your products and provide a firmware upgrade to enable compatibility with the 9500s. thank you.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-09-22

Samsung Brand Ambassador

Hi wiggling, Thank you for purchasing the Samsung SWA-9500S and for sharing your review. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience. The 2021 SWA-9100S Rear Speaker Kit is backwards compatible with the 2020 HW-Q800T soundbar. The 2021 SWA-9500S is the first generation of rear speakers from Samsung that does not utilize a wireless transmitter. Because of this, the 2021 SWA-9500S is not backwards compatible, and works with 2021 Q700A, Q800A, and Q900A Soundbars. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates ~ Samsung Solutions

Ben A
4 (9,999)

2021-09-20

Oregon

4 (9,999)
i like the upgraded rear speakers compared to the previous series. the added upfire for the rear is perfect and welcomed. the bonus is having the wireless. the negative star is for not having a longer power cord and no rear wall mount hardware. overall a great purchase and design.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Stephen
5 (9,999)

2021-09-16

Spearfish, SD

5 (9,999)
i honestly don't understand the previous poor reviews for this product. these are designed to be used with 2021 qled tv's and 2021 q soundbars. no point to buy them otherwise. when you use them with compatible products, they are terrific. i am using them with a 2021 samsung 80a-qled and a 2021 samsung q700a soundbar. ---- pros: they pair easily and flawlessly. it took me less then 5 minutes and only 2 steps to pair them to the soundbar. i love that they are truly wireless, with no wires having to go between the speakers. they sit on my endtable and are neat (not messy) with no wires hanging all around. a seperate power cords comes for each speaker. the sound is adequate. i mainly watch streaming moviesi have not used them for gaming on my ps4 as of yet.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

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