Bespoke AI Side-By-Side Refrigerator Family Hub 614L

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Dimensions

  • Width

    912 mm

  • Height

    1784 mm

  • Depth

    726 mm

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Bespoke AI Side-By-Side Refrigerator Family Hub 614L
Silver 614 L

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Highlights

 

5 year warranty on parts & labour available on this appliance

 10-year warranty on the compressor

10-year warranty on the compressor

Features

Live the smart life

The heart of your home and family life

Family Hub™ with voice

Enjoy a rich user experience with enhanced control, communication and entertainment! You can control your Family Hub™ refrigerator effortlessly with just your voice using Samsung Bixby’s enhanced natural language understanding*. You can also share photos, videos and messages with other family members or listen to your favourite music through the Family Hub™ screen. And when you use the Daily Board you can quickly access useful information, like Samsung News, your calendar and memos.

Close-up of the Family Hub screen in the refrigerator. The Family Hub screen lets you check food recipes, share photos and messages, enjoy entertainment, and seamlessly control your smart device. You can also check your schedule. Close-up of the Family Hub screen in the refrigerator. The Family Hub screen lets you check food recipes, share photos and messages, enjoy entertainment, and seamlessly control your smart device. You can also check your schedule.
* A Wi-Fi connection and a Samsung account are required to access the Family Hub™, our network-based service, including apps, Bixby, and other smart features available through your refrigerator.

Simply touch the doors to open them

Auto Open Door

Open the fridge effortlessly! The fridge’s Auto Open Doors have touch sensors. When you lightly touch the sensor with the palm or the back of your hand the doors automatically open. It enables convenient access to your food even when your hands are full. And, with no handles sticking out, it has a stylishly seamless appearance.

A hand slightly touches the Auto Open Door's touch sensor and the door automatically opens. A hand slightly touches the Auto Open Door's touch sensor and the door automatically opens.

Control the fridge with your voice

On-device Bixby

Control the refrigerator easily with just your voice. Built-in voice recognition capabilities allow you to speak commands and ask for information using Samsung Bixby*. So, even if your hands are full, you can control the settings and select functions. You can also use it to get recipe ideas and status updates on your other appliances or ask it to show instructional videos on the screen, like how to change the water filter.

* A Wi-Fi connection and a Samsung account are required. You must use the same log-in account on each of the devices.

Performance

Play it cool

All-Around Cooling

Never lose your cool with All-Around Cooling. It does what it says on the tin – moving cool air around the fridge to keep food fresh, with a constant temperature. So everything from chicken to cucumbers will be evenly chilled. Every item stays ideally cooled no matter where it’s stored in the fridge.

Even cooler inside

Metal Cooling

Keep food cool with the metal cooling plate, retaining the cold temperature and restoring any heat loss quickly. With a beautiful reflective metal interior, the fridge looks as good on the inside as it does on the outside.

The power is yours

Power Cool & Power Freeze

Enjoy a rapid cooling performance to chill beverages and food or create ice. At the touch of a button, Power Cool blows intensely cold air into the fridge. So it can quickly cool your groceries when you get back from shopping or chill your favourite drinks. And when you push the Power Freeze button it delivers a fast blast of cold air into the freezer. It’s great for fast freezing or firming up frozen food, like ice cream, and making ice.

Do the SmartThings at Home

Smart energy savings

AI Energy

Reduce your energy use* with AI Energy mode**. In Maximum mode, AI energy is always on and in Custom mode, if your estimated electricity bill exceeds your pre-set target it operates AI Energy Mode automatically, optimising the compressor speed and defrost cycle, based on your usage pattern and surroundings.

*Test results based comparing the factory setting temperature when using AI Energy mode and without using AI Energy mode. Results may vary based on usage conditions.
**Available via SmartThings app on Android and iOS. A Wi-Fi connection and a Samsung account are required.

Smart household energy efficiency

SmartThings Energy

SmartThings Energy* provides helpful tips on how to be more energy efficient and will notify you if your smart appliances** are accidentally left on. It also lets you easily monitor the energy consumption of devices in real-time, and compare it to the previous month. In addition, you can set monthly targets and receive alerts if they are likely to be exceeded.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
** SmartThings Energy currently works with around 40 Samsung home appliances that are SmartThings enabled.

Smarter management and problem solving

SmartThings Home Care

Monitor and take care of your refrigerator easily. SmartThings Home Care*, provides real-time monitoring and alerts. You can check on the refrigerator’s status, including the condition of the water filter and how often the door is opened. It also automatically notifies you if parts need replacing or possible problems are detected, such as spillage from the Autofill Pitcher, and suggests a solution to solve them.

*Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

A smarter way to store, use and buy food

SmartThings Cooking

Manage, prepare and buy food more effortlessly and effectively. SmartThings Cooking* lets you create a list of the food stored in your refrigerator and manage expiry dates, so you can easily check what ingredients you have anytime, anywhere. It also recommends dishes and personalised recipes based on your dietary preferences and existing ingredients.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

Durability

Long-lasting and efficient compressor

Digital Inverter Compressor with 10-year warranty​

*10-year warranty is limited to the compressor only ​

Convenience

Easily get chilled water & plenty of ice

Plumbed Water & Ice

Enjoy cool drinks or ice without the hassle to having to refill a water tank. The refrigerator has a plumbed water & ice dispenser seamlessly integrated into the front, which can be easily connected to your water supply. So, with a simple touch and without having to open the fridge, you can get a glass of chilled water and plenty of ice to cool down your drinks, like juices and smoothies. It means you will be ready for the hottest days or liveliest party!

Chill your wine, champers and more

Wine Shelf™

The specially designed wine shelf keeps your favourite tipple nice and chilled. And the extra wide wine rack means it’s perfect for those slightly larger champagne bottles – so you’re always ready for a toast. But if that’s not to your taste, the new, flatter design is ideal for storing wide items, like pizzas, that can be difficult to place. It’s a multifunctional wonder.

How to measure

Specifications

  • Gross Total(Litre)

    614 ℓ

  • Cooling Type

    Twin Cooling

  • Number of Shelf (Total)

    4 EA

  • Net Width(mm)

    912 mm

  • Net Depth with Door Handle(mm)

    726 mm

  • Net Case Height with Hinge(mm)

    1784 mm

  • Net Weight (kg)

    120 kg

  • Gross Total(Litre)

    614 ℓ

  • Gross for Freezer(Litre)

    225 ℓ

  • Gross for Fridge(Litre)

    389 ℓ

  • Net Width(mm)

    912 mm

  • Net Case Height with Hinge(mm)

    1784 mm

  • Net Case Height without Hinge(mm)

    1746 mm

  • Net Depth with Door Handle(mm)

    726 mm

  • Net Depth without Door Handle(mm)

    726 mm

  • Net Depth without Door(mm)

    620 mm

  • Packing Width(mm)

    980 mm

  • Packing Height(mm)

    1907 mm

  • Packing Depth(mm)

    786 mm

  • Net Weight (kg)

    120 kg

  • Packing Weight(kg)

    125 kg

  • Power Cool Function

    Yes

  • Power Freeze Function

    Yes

  • Cooling Type

    Twin Cooling

  • Metal Cooling Duct

    Yes

  • Number of Shelf (Total)

    4 EA

  • Number of Door Pocket

    5 EA

  • Egg Container(Egg Tray)

    Yes

  • Interior LED Light

    Top LED

  • Shelf Material

    Tempered Glass

  • Number of Vegetable&Fruit Drawer

    2 EA

  • Number of Shelf (Total)

    4 EA

  • Number of Door Pocket

    2 EA

  • Icemaker

    Indoor I/M

  • Interior LED Light

    Top LED

  • Number of Drawer

    2 EA

  • Refrigerant

    R-600a

  • Compressor

    AI Inverter Compressor

  • Display Type

    21.5" Family-HUB

  • Door Handle

    Recess

  • Colour

    MATT DOI METAL

  • Dispenser Type

    I&W Dispenser(Plumbing)

  • Door Open Type

    Auto Open Door

  • Autonomy Hour (Temp rising)

    5 h

  • Energy Efficiency Class

    E

  • Noise Level

    34 dBA

  • Climate Class

    ST

  • Cooling Capacity (kg/24h)

    13 kg/24hr

  • Energy Consumption

    352 kWh/year

  • Depth

    Counter Depth

  • WiFi Embedded

    Yes

  • Camera

    Yes

  • Mobile Bixby

    Yes

  • Set Bixby (Mic)

    Yes

  • Speaker

    Yes

  • Bluetooth

    Yes

  • SmartThings App Support

    Yes

  • Security Update Period (At least 5 years from launch of product)

    31 December 2030

Reviews

Bespoke AI Side-By-Side Refrigerator Family Hub 614L

4.6

Recommended by 90% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5 stars 72%
4 stars 19%
3 stars 6%
2 stars 3%
1 stars 0%
Features 4.8
Performance 4.6
Design 4.8
Value 4.4
AI review summary
  • Customers praise the Family Hub touchscreen for voice-controlled door opening, recipe viewing, and seamless smart home integration via Bixby and SmartThings
  • Reviewers highlight the spacious 614-liter capacity with adjustable shelving and internal camera that reduces unnecessary door openings
  • Many commend the customizable Bespoke panels, matte glass finish, and sleek design that blends seamlessly into modern kitchens
  • Customers appreciate the quiet, energy-efficient AI Inverter Compressor, with several reporting noticeably lower electricity bills
  • A few mention minor touchscreen lag and inadequate built-in speakers, though these rarely diminish overall satisfaction
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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Filters

20 Reviews

Sehreen
2 (9,999)

2025-10-23

Capacity : 614 L | Colour : Silver
2 (9,999)
I have had this fridge just over two years and unfortunately I did not buy the extended warranty! Huge mistake, anyone thinking to purchase this fridge, please buy the extended warranty! I have had to call technicians out multiple times in the two years and again now the fan or condenser is spinning out of control. I have to switch the fridge off at night because it is that loud. I now need to pay for a technician to come out to take a look at what is happening with the fan! It looks great, I love the iPad feature but its internal build isn’t great! Surely at this price, it should not be giving me this much trouble so soon!
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Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-10-24

Samsung

Thanks for taking the time to leave a review of your Bespoke AI Side-By-Side Refrigerator Family Hub 614L. We're sorry to hear that you are having issues with your fridge and are out of warranty. If you were eligible for the extended warranty, this is a promotion and not something you would have to purchase, you would just need to apply for the extended warranty. If you need any assistance booking a repair, please don't hesitate to contact us. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Chieftain1983
5 (9,999)

2025-06-25

Capacity : 614 L | Colour : Silver
5 (9,999)
I thought my 13 Y/O AEG American style fridge freezer was great, but this...this trumps it!! Although the external dimensions are the same, I have much more internal capacity in both the fridge and freezer compartments. The internal layout in both compartments is better. It comes with a water/ice/ice crusher (awesome) dispenser which is neatly incorporated into the left door giving even more space for your frozen food. There is also an internal camera that shows you what is inside without opening the doors! Cooling is achieved through a new high performance and energy efficient AI Inverter Compressor with a 20 year warranty! This with the twin & metal cooling technology keeps the fridge and freezer at a constant temperature. The magic though is in the large touch-screen integrated into the right door. Using Samsung's "Smarter Things" app. the fridge is easy to set up. One of the cool things I like is that you can just talk to the interface through Bixby to open the fridge doors! Great if your hands are full! The doors are also opened by moving your hand across the door sensors. no need to put your greasy fingers on the doors at all! I've set up the weather and shopping list and paired my mobile phone and the TV. I play my Spotify music through it when I'm cooking or listen to live TV audio. There's so much more that it can do and I will look at this in the coming days. I haven't worked out yet how it does my cooking!🤣
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-06-27

CX

It's fantastic to see that your new Bespoke AI Family Hub Fridge Freezer is already outperforming your previous model! Our fridge-freezers have been intelligently designed to maximise the available interior space, so that you can comfortably pack more into it than the exterior would suggest. The addition of the water and ice dispenser does not diminish the capacity any, and adds an extra way for anyone in the household to get instant refreshment. Even though the doors open with no effort, you won't even need to do that to do a stock check thanks to the camera. The Twin Cooling System ensures that a constant temperature is maintained throughout, so that everything stays fresher for longer. It's fantastic to see that you're loving the Family Hub screen and what it offers once connected to the SmartThings app. You'll be able to more effectively manage your weekly shop, or keep entertained while you work away in the kitchen. ^DB at Samsung Support

Revathy
5 (9,999)

2025-09-11

Capacity : 614 L | Colour : Black Doi
5 (9,999)
I am so happy with the fridge and freezer .lot of space .amazing technology .work efficiently
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-15

CX

Thanks for reviewing your Bespoke AI Side-By-Side Refrigerator Family Hub! We're thrilled to hear that you're happy with it. The technology is second to none, from the Auto Open Doors to the built-in voice recognition capabilities. Buying, storing, and using food has never been smarter! ^EW at Samsung Support

pumi63
3 (9,999)

2025-09-23

London

Capacity : 614 L | Colour : Black Doi
3 (9,999)
Got this all singing dancing appliance direct from Samsung , to replace my trusty old Samsung fridge freezer of 20 years RS21JLMR . It was delivered and installed yesterday ( 22 Sept 2025 ) by a partner ( AIT ) but the guys struggled with transport into the house and install . BTW , i had removed the old one to save time and hassle . I was dismayed to discover that the external water-filter has to be sited on a wall , and that is NOT part of the installation process that i had paid for . Levelling the feet , is an absolute struggle and the installers did not bother with this ! Furthermore , i cannot find adequate instructions about the levelling process . I had to advise the installers to remove the doors in order to facilitate the transport through the rooms , and where to turn on the water stop-valve ! The fridge itself is identical to a B rated model except for the Touch Panel screen and a slightly smaller capacity but this is an E rated appliance . It got me wondering why the addition of a touch panel would result in an increase of energy consumption from a claimed 182kWh to approx. 352kWh for the touch panel version Lots of features including the hands-free motorised door opening , the AI features but with technology arises the risk of malfunctions and failure so only time will tell , whether this fridge lasts as long as my previous one that was admired by all especially for its mirrored doors . Another thing that is missed is the enclosed compartments /trays , which prevents your plum tomatoes etc. from falling off the shell and the chilled compartment which was temperature adjusted independently from the rest of the fridge I am a seasoned Samsung appliance fan ,having had laundry products , kitchen appliances , audio-visual entertainment , mobile phones and smart-watches .......
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Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-09-24

CX

Thanks for taking the time to review your Family Hub Refrigerator. Your feedback is extremely important to us, as it helps us to improve our products and services going forward. We're sorry to hear that you didn't find the delivery and installation service up to standard, and we will pass your feedback along to the relevant teams. You can find detailed instructions for levelling your appliance here: https://www.samsung.com/us/support/answer/ANS00062321/ The above link is provided by our US colleagues, but the instructions are the same. You can reduce the energy consumption by activating the AI Energy mode in the SmartThings app. This mode analyses your usage patterns and optimises the compressor speed and defrost cycle accordingly, and it is fantastic for reducing your energy usage. Your fridge freezer is equipped with an AI Inverter Compressor, which is designed to operate efficiently and adjust its speed to save energy. We strive for our products to not only be as energy efficient as possible, but also as powerful and innovative as they can be. New appliances appear less energy-efficient on labels because the energy efficiency scale was revised and simplified in 2021 to a new A-G system, eliminating confusing A+, A++, and A+++ ratings. You can find out more about this here: https://www.samsung.com/uk/home-appliances/learn/energy-efficiency-rating-label-changes/ It's lovely to hear that you're a seasoned Samsung user. We really appreciate your loyalty, and we're confident that you will soon grow to love your new fridge freezer even more than the previous one. ^EW at Samsung Support

Nav786
5 (9,999)

2025-04-12

Manchester

Capacity : 614 L | Colour : Silver
5 (9,999)
Modern technology an looks great size for all your needs
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-04-16

CX

Congratulations on your new and very impressive Bespoke AI Family Hub Side-by-Side Fridge Freezer, Nav! This wonderful appliance delivers a rich and smart experience into your home thanks to its brilliant range of smart features, massive storage capacity, modern design and All-Round Cooling system. Enjoy! ^CL at Samsung Support

Jacqui H
4 (9,999)

2025-09-19

South yorkshire

Capacity : 614 L | Colour : Black Doi
4 (9,999)
Love the stylish look and the screen. The sensor for the freezer needs to be moved / swooped with the fridge so it’s lower. Every time I lean in to the middle of the fridge I catch the freezer sensor and the door opens. Driving me nuts!
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Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-20

CX

Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Chi Tran
5 (9,999)

2025-06-12

Capacity : 614 L | Colour : Black Doi
5 (9,999)
I am so happy with my new fridge although I am still figuring out how to add memos from my phone and other functions. It would be helpful if Samsung provide some articles about setting functions up.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-06-12

CX

We're delighted to see how much you are enjoying your Bespoke AI Family Hub Side-By-Side Fridge Freezer, Chi! You can add memos to your fridge from your phone using the SmartThings app. This handy guide runs you through how to connect: https://www.samsung.com/uk/support/home-appliances/how-to-connect-to-smartthings-on-my-family-hub-refrigerator/ If you need any further support, please don't hesitate to reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're sure that you will be loving this awesome appliance for years to come! ^SK at Samsung Support

Mahir Hamad
5 (9,999)

2025-08-04

Middlesbrough

Capacity : 614 L | Colour : Silver
5 (9,999)
We recently upgraded to the 614L Bespoke AI Family Hub Side-by-Side Fridge, and it has completely transformed our kitchen experience. From design to functionality, it’s a top-tier appliance. What we love: • Spacious & Organized: With 614 liters of space, it comfortably fits groceries for our whole family. The layout is smart and intuitive, with adjustable shelving that makes it easy to store bulkier items. • AI Family Hub: The touchscreen hub is a standout feature. We use it daily to check recipes, leave notes for the family, manage our calendar, and even play music while cooking. The internal camera is great for checking what’s inside when we’re at the store. • Sleek Design: The customizable Bespoke panels give it a modern, premium look that blends beautifully with our kitchen decor. We went with a matte glass finish and constantly get compliments from guests. • Energy Efficient & Quiet: It runs quietly and has excellent energy efficiency, which is a huge plus for both our bills and the environment. • Smart Features: The AI features help optimize cooling based on usage, and the SmartThings integration allows us to control and monitor the fridge from our phones. Minor Notes: • Setup takes a bit of time if you want to customize everything, but it’s worth it. • The Family Hub touchscreen can occasionally lag, though this hasn’t been a major issue. Overall: If you want a fridge that’s more than just a place to store food—something that adds real smart functionality to your home—this is a fantastic choice. Highly recommend!
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-08-04

CX

Thank you for your lovely review of your spectacular Bespoke AI Family Hub Side-by-Side Fridge Freezer with Family Hub™, Mahir! With the huge 614 litres of storage, along with spectacular Wine Shelf, you'll have loads of room to store everything you need! This sleek design will make this epic fridge fit perfectly in your home! This fridge is more than just a fridge, but this is a smart piece of appliance, and with Family Hub™ with voice, the possibilities are endless! From sharing photos, videos and messages with other family members, or listening to your favourite music, we have you covered, and you can do this all through your voice, Bixby will have you sorted! SmartThings and AI Energy mode will enable you to reduce your energy consumption, and straight from your phone, this is possible! We appreciate your feedback, and if you ever have any questions, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Sullys3
5 (9,999)

2025-12-07

Capacity : 614 L | Colour : Silver
5 (9,999)
Some great features and lots of fun too. Despite only having the unit installed 2 days ago, we have managed to connect up our other devices which makes things so much easier as we spend a lot of time in our kitchen. With the added benefits of music, video, shopping list, a view inside the fridge, it could be one of our best purchases ever.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-12-07

CX

We're thrilled to hear that you're having so much fun with your gorgeous new Bespoke AI Side-By-Side Family Hub, Sully! The fun features are plentiful, from the touchscreen Family Hub display to the Auto Open Doors, and everything in between. Connecting it to your other household devices brings you a massive amount of convenience! The music and videos transform your kitchen into a connected entertainment space, whilst the shopping lists and view of inside the fridge streamline those meal planning and shopping chores - it massively helps with avoiding food waste, too! Huge congratulations to you on your purchase. Keep enjoying! ^EW at Samsung Support

Lino lino
5 (9,999)

2025-05-21

Dublin 10

Capacity : 614 L | Colour : Black Doi
5 (9,999)
I love the design ot my new fridge, it's giving me a lot of room for my product, but the must important thing I love the most is the fact that it has a tablet incorporate in front of the fridge door. I love watching you tube through my fridge tablet while in the kitchen, it's an amazing experience. I

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-05-21

CX

We're thrilled to see how much you are loving your Bespoke AI Family Hub Side-by-Side Fridge Freezer! The stunning design fits perfectly into your kitchen, and the generous size ensures that you can always fit all of your favourite groceries inside. The Family Hub touchscreen opens up a whole new level of interactivity, allowing you to watch videos and so much more from your fridge door. It's a total game changer! ^SK at Samsung Support

cath step
4 (9,999)

2025-11-20

Capacity : 614 L | Colour : Silver
4 (9,999)
Loads of space, good firdge / freezer. I've added internal storage systems to separate food items - shelves are high so can be stacked, otherwise food kind of gets lost. Family hub, very useful but speakers are terrible if you plan to use for radio etc - which is a shame as would've been brilliant (unless there's a speaker setting I'm missing?), have reverted back to Amazon alexa

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-11-20

Samsung

Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Anonymous
3 (9,999)

2025-11-18

Capacity : 614 L | Colour : Silver
3 (9,999)
There was no handbook for a £2600 appliance! No description how to register! We had a Samsung account for a washing machine with a PlusNet deleted email! Had to request Samsung to delete all accounts before being able to create new S account! No description how to get rid of display screen!No indication how to register 5 yr warranty...etc

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-11-19

CX

It is disappointing to read that you have had issues since purchasing your Fridge Freezer. This is not how we expect our customers to feel, and we strive to make sure you are up and running smoothly! To help us protect the environment and save paper, our User Manual can be found on the product page on our website for all of our customers to look at. You can find that here: https://downloadcenter.samsung.com/content/UM/202503/20250324170748258/SBS_RS8000F_DA68-04837E_EN.pdf To register for the exceptional 5-year extended warranty, all you need to do is head here: https://www.samsung.com/uk/fiveyearwarranty/ Your feedback is greatly appreciated regarding your Samsung Account, however, for security reasons, our colleagues will need to go through a certain process to make sure your account is secure. We will pass your feedback on to help us improve our products and services. In regard to the display issue, we'd recommend reaching out to our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

fish08
5 (9,999)

2025-12-04

Capacity : 614 L | Colour : Black Doi
5 (9,999)
absolutely love this fridge, had it a week now and i use the hub every day whether for streaming music or youtube while im cooking

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-12-05

CX

It is great to see you are loving your stunning Fridge Freezer! With the incredible Family Hub™ with voice you can use Bixby to take your fridge experience to a whole new level, by sharing photos, videos and messages with other family members or listen to your favourite music through the screen, the possibilities are endless! Not only that, but with the Daily Board, you can access useful information such as Samsung News and your calendar! ^LB at Samsung Support

Issam
5 (9,999)

2025-05-23

Wokingham

Capacity : 614 L | Colour : Silver
5 (9,999)
Beautiful with large capacity and latest technology, efficient cooling and easy customer interface and easy to configure

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-24

CX

Congratulations on your new and incredible Bespoke AI Side-by-Side Fridge Freezer with Family Hub™, Issam! As you mentioned, not only does this incredible appliance boast a massive capacity with a user-friendly interface and a superb cooling performance; but it is also packed with the absolute best of our refrigeration features and functions, and it comes in a prestigious and modern design. Thank you for sharing with us this stellar review and feedback! ^CL at Samsung Support

OMcN
5 (9,999)

2025-09-05

Dublin

Capacity : 614 L | Colour : Black Doi
5 (9,999)
This has got to be one of my better white goods purchase, easy to use, great space and layout is perfect..

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-09-10

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

Msh1
4 (9,999)

2025-06-21

Merseyside

Capacity : 614 L | Colour : Silver
4 (9,999)
rs90f66befeu model. Little disappointed the screen doesn't activate with motion detection

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-06-21

CX

We're very pleased to see that you're loving your Bespoke AI Family Hub Fridge Freezer, but we're happy to take on board your feedback regarding the screen, so that we can keep on providing our customers with everything that they'd want. ^DB at Samsung Support

mini and peter
5 (9,999)

2025-09-08

Capacity : 614 L | Colour : Black Doi
5 (9,999)
Excellent, so happy with it. All guest like it. Nice and highly recommended. Thank you

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-11

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

fish08
5 (9,999)

2025-11-22

Capacity : 614 L | Colour : Black Doi
5 (9,999)
only just had it delivered but very impressed with this fridge

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-11-23

CX

Huge congratulations on your gorgeous new Bespoke AI Family Hub! We're delighted to hear that you're happy, and we're so excited for you to get to know all of the fantastic features that your new appliance has to offer. These include high performance and efficiency, enhanced control, communication and entertainment! ^EW at Samsung Support

King Kenny the retriever
5 (9,999)

2025-12-06

Capacity : 614 L | Colour : Black Doi
5 (9,999)
Excellent fridge freezer so much space visually impressive

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-12-06

CX

We are delighted to see you are loving your Fridge Freezer! Thanks to sleek design, this will look perfect in your home for years to come! ^LB at Samsung Support

Bcw1
5 (9,999)

2025-10-05

Capacity : 614 L | Colour : Silver
5 (9,999)
Great design and product looks well in my kitchen area

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-10-06

CX

Congratulations on your new Bespoke AI Side-By-Side Family Hub Fridge Freezer, what a great decision you made. With the sleek design, this will look perfect in your kitchen, and will wow everyone that comes into your home! ^LB at Samsung Support

User manual & Downloads Product information sheet

User Manual

ver 2.0 | 15.74 MB

24.02.2026

ENGLISH

User Manual (EF)

ver 1.0 | 230.22 MB

24.02.2026

ENGLISH, BASQUE, CATALAN, DANISH, DUTCH, FINNISH, FRENCH, GALICIAN, GERMAN, GREEK, ITALIAN, NORWEGIAN, PORTUGUESE, SPANISH, SWEDISH

User Manual

ver 1.0 | 1.22 MB

17.03.2025

ENGLISH

User Manual (EF)

ver 1.0 | 12.85 MB

17.03.2025

ENGLISH, DANISH, DUTCH, DUTCH(BEL), FINNISH, FRENCH, GERMAN, GREEK, ITALIAN, NORWEGIAN, PORTUGUESE, SPANISH, SWEDISH

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* Purchase from samsung.com between 27.04.2026 and 09.06.2026. This offer applies to all Home Appliances over £500 or more. Redeemable for a £50 discount on orders over £500, or £100 discount on orders over £1000. One per household. Offer non-transferrable. Vacuums are excluded from this offer. Samsung Students and Enhanced Partnership Programmes excluded. Discount will auto-apply when you checkout using PayPal or PayPal Pay Later as payment option.

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