Bespoke AI Side-By-Side Refrigerator Family Hub 614L
Gallery popup
Please scan the QR Code with your mobile device, and place the product image in desired place.
Highlights
Features
Live the smart life
The heart of your home and family life
Family Hub™ with voice
Enjoy a rich user experience with enhanced control, communication and entertainment! You can control your Family Hub™ refrigerator effortlessly with just your voice using Samsung Bixby’s enhanced natural language understanding*. You can also share photos, videos and messages with other family members or listen to your favourite music through the Family Hub™ screen. And when you use the Daily Board you can quickly access useful information, like Samsung News, your calendar and memos.
Simply touch the doors to open them
Auto Open Door
Open the fridge effortlessly! The fridge’s Auto Open Doors have touch sensors. When you lightly touch the sensor with the palm or the back of your hand the doors automatically open. It enables convenient access to your food even when your hands are full. And, with no handles sticking out, it has a stylishly seamless appearance.
Control the fridge with your voice
On-device Bixby
Control the refrigerator easily with just your voice. Built-in voice recognition capabilities allow you to speak commands and ask for information using Samsung Bixby*. So, even if your hands are full, you can control the settings and select functions. You can also use it to get recipe ideas and status updates on your other appliances or ask it to show instructional videos on the screen, like how to change the water filter.
* A Wi-Fi connection and a Samsung account are required. You must use the same log-in account on each of the devices.
Performance
Do the SmartThings at Home
Durability
Convenience
How to measure
Specifications
-
Gross Total(Litre)
614 ℓ
-
Cooling Type
Twin Cooling
-
Number of Shelf (Total)
4 EA
-
Net Width(mm)
912 mm
-
Net Depth with Door Handle(mm)
726 mm
-
Net Case Height with Hinge(mm)
1784 mm
-
Net Weight (kg)
120 kg
-
Gross Total(Litre)
614 ℓ
-
Gross for Freezer(Litre)
225 ℓ
-
Gross for Fridge(Litre)
389 ℓ
-
Net Width(mm)
912 mm
-
Net Case Height with Hinge(mm)
1784 mm
-
Net Case Height without Hinge(mm)
1746 mm
-
Net Depth with Door Handle(mm)
726 mm
-
Net Depth without Door Handle(mm)
726 mm
-
Net Depth without Door(mm)
620 mm
-
Packing Width(mm)
980 mm
-
Packing Height(mm)
1907 mm
-
Packing Depth(mm)
786 mm
-
Net Weight (kg)
120 kg
-
Packing Weight(kg)
125 kg
-
Power Cool Function
Yes
-
Power Freeze Function
Yes
-
Cooling Type
Twin Cooling
-
Metal Cooling Duct
Yes
-
Number of Shelf (Total)
4 EA
-
Number of Door Pocket
5 EA
-
Egg Container(Egg Tray)
Yes
-
Interior LED Light
Top LED
-
Shelf Material
Tempered Glass
-
Number of Vegetable&Fruit Drawer
2 EA
-
Number of Shelf (Total)
4 EA
-
Number of Door Pocket
2 EA
-
Icemaker
Indoor I/M
-
Interior LED Light
Top LED
-
Number of Drawer
2 EA
-
Refrigerant
R-600a
-
Compressor
AI Inverter Compressor
-
Display Type
21.5" Family-HUB
-
Door Handle
Recess
-
Colour
MATT DOI METAL
-
Dispenser Type
I&W Dispenser(Plumbing)
-
Door Open Type
Auto Open Door
-
Autonomy Hour (Temp rising)
5 h
-
Energy Efficiency Class
E
-
Noise Level
34 dBA
-
Climate Class
ST
-
Cooling Capacity (kg/24h)
13 kg/24hr
-
Energy Consumption
352 kWh/year
-
Depth
Counter Depth
-
WiFi Embedded
Yes
-
Camera
Yes
-
Mobile Bixby
Yes
-
Set Bixby (Mic)
Yes
-
Speaker
Yes
-
Bluetooth
Yes
-
SmartThings App Support
Yes
-
Security Update Period (At least 5 years from launch of product)
31 December 2030
Reviews
Bespoke AI Side-By-Side Refrigerator Family Hub 614L
- Customers praise the Family Hub touchscreen for voice-controlled door opening, recipe viewing, and seamless smart home integration via Bixby and SmartThings
- Reviewers highlight the spacious 614-liter capacity with adjustable shelving and internal camera that reduces unnecessary door openings
- Many commend the customizable Bespoke panels, matte glass finish, and sleek design that blends seamlessly into modern kitchens
- Customers appreciate the quiet, energy-efficient AI Inverter Compressor, with several reporting noticeably lower electricity bills
- A few mention minor touchscreen lag and inadequate built-in speakers, though these rarely diminish overall satisfaction
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
20 Reviews
2025-10-23
Samsung
Thanks for taking the time to leave a review of your Bespoke AI Side-By-Side Refrigerator Family Hub 614L. We're sorry to hear that you are having issues with your fridge and are out of warranty. If you were eligible for the extended warranty, this is a promotion and not something you would have to purchase, you would just need to apply for the extended warranty. If you need any assistance booking a repair, please don't hesitate to contact us. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-06-25
CX
It's fantastic to see that your new Bespoke AI Family Hub Fridge Freezer is already outperforming your previous model! Our fridge-freezers have been intelligently designed to maximise the available interior space, so that you can comfortably pack more into it than the exterior would suggest. The addition of the water and ice dispenser does not diminish the capacity any, and adds an extra way for anyone in the household to get instant refreshment. Even though the doors open with no effort, you won't even need to do that to do a stock check thanks to the camera. The Twin Cooling System ensures that a constant temperature is maintained throughout, so that everything stays fresher for longer. It's fantastic to see that you're loving the Family Hub screen and what it offers once connected to the SmartThings app. You'll be able to more effectively manage your weekly shop, or keep entertained while you work away in the kitchen. ^DB at Samsung Support
2025-09-11
CX
Thanks for reviewing your Bespoke AI Side-By-Side Refrigerator Family Hub! We're thrilled to hear that you're happy with it. The technology is second to none, from the Auto Open Doors to the built-in voice recognition capabilities. Buying, storing, and using food has never been smarter! ^EW at Samsung Support
2025-09-23
London
CX
Thanks for taking the time to review your Family Hub Refrigerator. Your feedback is extremely important to us, as it helps us to improve our products and services going forward. We're sorry to hear that you didn't find the delivery and installation service up to standard, and we will pass your feedback along to the relevant teams. You can find detailed instructions for levelling your appliance here: https://www.samsung.com/us/support/answer/ANS00062321/ The above link is provided by our US colleagues, but the instructions are the same. You can reduce the energy consumption by activating the AI Energy mode in the SmartThings app. This mode analyses your usage patterns and optimises the compressor speed and defrost cycle accordingly, and it is fantastic for reducing your energy usage. Your fridge freezer is equipped with an AI Inverter Compressor, which is designed to operate efficiently and adjust its speed to save energy. We strive for our products to not only be as energy efficient as possible, but also as powerful and innovative as they can be. New appliances appear less energy-efficient on labels because the energy efficiency scale was revised and simplified in 2021 to a new A-G system, eliminating confusing A+, A++, and A+++ ratings. You can find out more about this here: https://www.samsung.com/uk/home-appliances/learn/energy-efficiency-rating-label-changes/ It's lovely to hear that you're a seasoned Samsung user. We really appreciate your loyalty, and we're confident that you will soon grow to love your new fridge freezer even more than the previous one. ^EW at Samsung Support
2025-04-12
Manchester
CX
Congratulations on your new and very impressive Bespoke AI Family Hub Side-by-Side Fridge Freezer, Nav! This wonderful appliance delivers a rich and smart experience into your home thanks to its brilliant range of smart features, massive storage capacity, modern design and All-Round Cooling system. Enjoy! ^CL at Samsung Support
2025-09-19
South yorkshire
CX
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-06-12
CX
We're delighted to see how much you are enjoying your Bespoke AI Family Hub Side-By-Side Fridge Freezer, Chi! You can add memos to your fridge from your phone using the SmartThings app. This handy guide runs you through how to connect: https://www.samsung.com/uk/support/home-appliances/how-to-connect-to-smartthings-on-my-family-hub-refrigerator/ If you need any further support, please don't hesitate to reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're sure that you will be loving this awesome appliance for years to come! ^SK at Samsung Support
2025-08-04
Middlesbrough
CX
Thank you for your lovely review of your spectacular Bespoke AI Family Hub Side-by-Side Fridge Freezer with Family Hub™, Mahir! With the huge 614 litres of storage, along with spectacular Wine Shelf, you'll have loads of room to store everything you need! This sleek design will make this epic fridge fit perfectly in your home! This fridge is more than just a fridge, but this is a smart piece of appliance, and with Family Hub™ with voice, the possibilities are endless! From sharing photos, videos and messages with other family members, or listening to your favourite music, we have you covered, and you can do this all through your voice, Bixby will have you sorted! SmartThings and AI Energy mode will enable you to reduce your energy consumption, and straight from your phone, this is possible! We appreciate your feedback, and if you ever have any questions, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-12-07
CX
We're thrilled to hear that you're having so much fun with your gorgeous new Bespoke AI Side-By-Side Family Hub, Sully! The fun features are plentiful, from the touchscreen Family Hub display to the Auto Open Doors, and everything in between. Connecting it to your other household devices brings you a massive amount of convenience! The music and videos transform your kitchen into a connected entertainment space, whilst the shopping lists and view of inside the fridge streamline those meal planning and shopping chores - it massively helps with avoiding food waste, too! Huge congratulations to you on your purchase. Keep enjoying! ^EW at Samsung Support
2025-05-21
Dublin 10
CX
We're thrilled to see how much you are loving your Bespoke AI Family Hub Side-by-Side Fridge Freezer! The stunning design fits perfectly into your kitchen, and the generous size ensures that you can always fit all of your favourite groceries inside. The Family Hub touchscreen opens up a whole new level of interactivity, allowing you to watch videos and so much more from your fridge door. It's a total game changer! ^SK at Samsung Support
2025-11-20
Samsung
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-11-18
CX
It is disappointing to read that you have had issues since purchasing your Fridge Freezer. This is not how we expect our customers to feel, and we strive to make sure you are up and running smoothly! To help us protect the environment and save paper, our User Manual can be found on the product page on our website for all of our customers to look at. You can find that here: https://downloadcenter.samsung.com/content/UM/202503/20250324170748258/SBS_RS8000F_DA68-04837E_EN.pdf To register for the exceptional 5-year extended warranty, all you need to do is head here: https://www.samsung.com/uk/fiveyearwarranty/ Your feedback is greatly appreciated regarding your Samsung Account, however, for security reasons, our colleagues will need to go through a certain process to make sure your account is secure. We will pass your feedback on to help us improve our products and services. In regard to the display issue, we'd recommend reaching out to our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-12-04
CX
It is great to see you are loving your stunning Fridge Freezer! With the incredible Family Hub™ with voice you can use Bixby to take your fridge experience to a whole new level, by sharing photos, videos and messages with other family members or listen to your favourite music through the screen, the possibilities are endless! Not only that, but with the Daily Board, you can access useful information such as Samsung News and your calendar! ^LB at Samsung Support
2025-05-23
Wokingham
CX
Congratulations on your new and incredible Bespoke AI Side-by-Side Fridge Freezer with Family Hub™, Issam! As you mentioned, not only does this incredible appliance boast a massive capacity with a user-friendly interface and a superb cooling performance; but it is also packed with the absolute best of our refrigeration features and functions, and it comes in a prestigious and modern design. Thank you for sharing with us this stellar review and feedback! ^CL at Samsung Support
2025-09-05
Dublin
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-06-21
Merseyside
CX
We're very pleased to see that you're loving your Bespoke AI Family Hub Fridge Freezer, but we're happy to take on board your feedback regarding the screen, so that we can keep on providing our customers with everything that they'd want. ^DB at Samsung Support
2025-09-08
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-11-22
CX
Huge congratulations on your gorgeous new Bespoke AI Family Hub! We're delighted to hear that you're happy, and we're so excited for you to get to know all of the fantastic features that your new appliance has to offer. These include high performance and efficiency, enhanced control, communication and entertainment! ^EW at Samsung Support
2025-12-06
CX
We are delighted to see you are loving your Fridge Freezer! Thanks to sleek design, this will look perfect in your home for years to come! ^LB at Samsung Support
2025-10-05
CX
Congratulations on your new Bespoke AI Side-By-Side Family Hub Fridge Freezer, what a great decision you made. With the sleek design, this will look perfect in your kitchen, and will wow everyone that comes into your home! ^LB at Samsung Support
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
https://www.bazaarvoice.com/uk/trustmark/User manual & Downloads Product information sheet
Solutions & Tips
* Purchase from samsung.com between 27.04.2026 and 09.06.2026. This offer applies to all Home Appliances over £500 or more. Redeemable for a £50 discount on orders over £500, or £100 discount on orders over £1000. One per household. Offer non-transferrable. Vacuums are excluded from this offer. Samsung Students and Enhanced Partnership Programmes excluded. Discount will auto-apply when you checkout using PayPal or PayPal Pay Later as payment option.
Subject to status and credit approval. Finance provided by PayPal Credit. Samsung Electronics (UK) Limited acts as a broker and offers finance from a limited number of providers. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, 5 Fleet Place, London, United Kingdom, EC4M 7RD. Please be aware that late or missing repayments may also affect your credit rating, which could make it more difficult or expensive for you to obtain credit in the future. T&Cs apply.